Banks · the 120 largest · AI disclosure index

Which US banks are furthest along on AI? The 120 largest, ranked by what they have put on the record.

Scored from the bank pages as of Oct 6, 2026 · 2009 sources

Capital One leads the 120 largest US banks on the depth of its public AI record with 95.9 of 100 points, followed by BofA, Amex, BNY, Citi and Wells Fargo. 79 of the 120 have named an AI platform or programme; 16 have not disclosed an AI programme, leader, vendor or budget at all. The index counts only what a bank has put on the record, or outside outlets have reported, and the bank's page on this site cites; it measures disclosure, not capability.

Which large US banks lead in AI and technology?

On the depth of the public record, the ten large US banks that lead on AI are Capital One, BofA, Amex, BNY, Citi, Wells Fargo, TD, Citizens, Regions and JPMorgan: the top ten of this index, which scores the 120 largest US banks on what each has disclosed about AI and what outside outlets have reported. On Evident's AI index, which ranks the 50 largest banks in North America, Europe and Asia-Pacific by AI capabilities, JPMorgan Chase was first and Capital One second in October 2025, the third edition running in which the two led; the other US banks in Evident's top ten were Morgan Stanley, Wells Fargo, Goldman Sachs and Bank of America. Neither ranking measures technology spending or technology leadership in general.

#BankNamed AI platform or programmeScoreIndependent / all sources
1Capital OneChat Concierge and the in-house agent stack95.9 / 10018 / 46
2BofAErica (and EricaAssist)95.4 / 10019 / 37
3AmexAgentic Commerce Experiences (ACE) and Amex Agent Purchase Protection93.8 / 10020 / 41
4BNYEliza93.7 / 10019 / 35
5CitiCiti Stylus Workspaces93.3 / 10026 / 35
6Wells FargoFargo and the Google Cloud agent stack92.9 / 10023 / 36
7TDLayer 6 and TD AI Prism90.9 / 10016 / 33
8CitizensCiZi and the cloud-native core89.2 / 10016 / 29
9RegionsAI-driven banker platforms on a modernised stack87.6 / 10014 / 29
10JPMorganLLM Suite86.8 / 10024 / 36

Top ten of the index below, recomputed from the bank pages as of Oct 6, 2026. Evident's ranking: American Banker, “JPMorganChase, Capital One top AI ranking, once again”, Oct 8, 2025 ↗.

Why does this ranking differ from Evident's AI index?

They measure different things. Evident rates AI capability: it tracks banks' use cases, research papers, patents and ventures from public information and validates the ranking with some data banks supply privately. This index measures only the public record the bank's page on this site cites, ranked against the other 119 US banks, with 45% of the weight on independent coverage and the rest on use cases, platform, own disclosures, recent moves, numbers and leaders. A bank that does a great deal but describes few systems publicly scores lower here than on Evident. JPMorgan Chase, Evident's leader, is #10 of 120 here with 86.8 points: it sits at the 99th percentile on independent coverage and the 98th percentile on dated moves in the last twelve months, but its page records 4 AI use cases in production (of 7 described), which puts it at the 37th percentile on that component. Capital One, Evident's second, is #1 here. The method is set out below.

Also answered on this page: technology leaders · adoption in 2026 · proprietary platforms · responsible ai.

Which large banks lead in technology overall?

By disclosed technology spending, JPMorgan leads the large US banks (about $19.8 billion technology expense outlook for 2026, up 10%), followed by BofA, Citi and Amex. The technology leaders page ranks 8 large banks with a comparable published figure and adds technologist headcounts, cloud and platforms.

Data as of Oct 5, 2026. Ordered by the largest technology figure each bank has published (a stated budget, otherwise the 2025 Form 10-K technology line). The technology guide ranks the 8 largest banks with a figure that can be compared, so the table has 8 rows. Methodology. Large banks ranked by technology spending, with headcount, cloud and platforms →

Which banks are leading AI adoption and innovation in 2026?

Counting AI systems in production and new AI moves this year, Capital One leads the large US banks in 2026, followed by Citi, Schwab, BofA and BNY. Capital One's page records 13 AI use cases in production and 17 dated AI moves in 2026, each with a source.

#BankIn production, moves this year, latest moveSource
1Capital One13 AI use cases in production; 17 dated AI moves in 2026; latest: Natarajan: cutting latency and token costs with smaller, open-weight models (2026-09-29)Fortune ↗
2Citi9 AI use cases in production; 21 dated AI moves in 2026; latest: Market Guide platform relaunched with AI at Sibos (2026-09-29)Citigroup (Business Wire) ↗
3Schwab10 AI use cases in production; 16 dated AI moves in 2026; latest: Charley, a gen-AI assistant for retail clients, unveiled (2026-09-30)Charles Schwab ↗
4BofA9 AI use cases in production; 18 dated AI moves in 2026; latest: AskGPS Intelligence Hub and CashPro Payments Insights launch (2026-09-28)PYMNTS ↗
5BNY9 AI use cases in production; 15 dated AI moves in 2026; latest: CFO: ~$4 billion annual engineering spend funds Eliza; expense outlook raised partly on AI (2026-09-19)Yahoo Finance ↗
6BMO8 AI use cases in production; 18 dated AI moves in 2026; latest: C$1 billion a year from AI by 2030 (2026-09-22)MarketBeat (Yahoo Finance) ↗
7Huntington9 AI use cases in production; 15 dated AI moves in 2026; latest: Named a Coverbase enterprise customer (2026-09-29)Coverbase (GlobeNewswire) ↗
8SoFi10 AI use cases in production; 14 dated AI moves in 2026; latest: Coach rolled out widely; actions still member-authorised (2026-08-21)The Financial Brand ↗
9Wells Fargo8 AI use cases in production; 17 dated AI moves in 2026; latest: Securities trader on AI and liquidity (2026-10-01)American Banker ↗
10Amex7 AI use cases in production; 19 dated AI moves in 2026; latest: Marrs: agentic commerce is 'less about tech and more about trust' (2026-10-01)American Banker ↗

Data as of Oct 6, 2026. Ordered by two of the index components, each as a percentile rank among the banks that disclose an AI programme: use cases in production and dated moves since January 1, 2026, weighted equally; ties by AI index rank. Methodology.

Which large banks have built proprietary AI platforms?

79 of the 120 largest US banks have named an in-house AI platform or programme on the record. The leaders on the AI index: Capital One: Chat Concierge and the in-house agent stack; BofA: Erica (and EricaAssist); Amex: Agentic Commerce Experiences (ACE) and Amex Agent Purchase Protection; BNY: Eliza; Citi: Citi Stylus Workspaces.

#BankNamed platformSource
1Capital OneChat Concierge and the in-house agent stack: Chat Concierge, launched in March 2025, was the bank's first proprietary multi-agent conversational assistant, embedded on car dealers' websites to…Capital One ↗
2BofAErica (and EricaAssist): The AI virtual assistant launched in 2018 — nearly 50 million users and more than 3 billion interactions by August 2025 — now also runs as…Bank of America Newsroom ↗
3AmexAgentic Commerce Experiences (ACE) and Amex Agent Purchase Protection: Launched April 14, 2026, the ACE developer kit lets businesses integrate Amex payments into their AI-agent experiences, and Amex Agent Purchase…American Express via FT Markets ↗
4BNYEliza: BNY's enterprise AI platform, on which nearly all employees are trainedBNY ↗
5CitiCiti Stylus Workspaces: The most broadly available AI tool for Citi staff, rolled out in late 2024The Wall Street Journal ↗
6Wells FargoFargo and the Google Cloud agent stack: Fargo, the consumer virtual assistant built on Google's conversational AI, went to 21.3 million interactions in 2023 and 245 million in 2024 without…Wells Fargo ↗
7TDLayer 6 and TD AI Prism: Layer 6, the AI research centre TD acquired in 2018, builds the group's models in-house: TD AI Prism, a predictive foundation model launched in June…TD Bank Group ↗
8CitizensCiZi and the cloud-native core: CiZi, the AI assistant in the Citizens mobile app, has cut mobile-banking call volume by 44%American Banker ↗
9RegionsAI-driven banker platforms on a modernised stack: Regions frames AI as a layer on a technology modernisation that CEO John Turner says now 'touches every layer of our technology stack and every…PYMNTS ↗
10JPMorganLLM Suite: A proprietary abstraction layer through which third-party models (OpenAI, Anthropic and others) are swapped in and outAmerican Banker ↗

Data as of Oct 6, 2026. Banks whose page names a flagship AI platform or programme, in AI-index order; the platform description is the first sentence of the bank page's entry. Methodology. How large banks use generative AI, platform by platform →

Which large banks lead in responsible AI?

Among the large US banks that lead on AI, BNY, Citi, TD, BMO and Huntington have put a named AI governance structure on the record: a responsible-AI framework, an AI risk committee or programme, board oversight of AI, or model validation extended to AI. 41 of the 120 banks have; disclosure of governance is not proof that it works.

#BankGovernance on the recordSource
1BNYModel risk management for AI and LLMsBNY (SEC filing) ↗
2CitiAI risk factor and board oversightCitigroup (SEC filings) ↗
3TDAI risk management under the model lifecycle · Agent observability and guardrailsTD Bank Group (SEC filing) ↗
4BMOResponsible AI framework · AI risk directive, Responsible AI Forum and model validationBMO AI Hub ↗
5HuntingtonAI risk factor, AI Risk Committee and board oversightHuntington Bancshares (SEC filing) ↗
6TruistAI risk management on the NIST AI RMFTruist Financial (SEC filing) ↗
7Northern TrustAI Risk Program and model-risk coverage of AINorthern Trust (SEC filings) ↗
8SchwabAI in the model risk frameworkThe Charles Schwab Corporation (SEC filing) ↗
9GoldmanAI risk factor and Firmwide AI Risk CommitteeGoldman Sachs (SEC filing) ↗
10HSBCAI in the US model-risk and risk-factor frameworkHSBC USA Inc. (SEC filing) ↗

Data as of Oct 6, 2026. Banks whose page records a named AI governance structure (model-risk or governance use cases mentioning a responsible-AI framework or principles, an AI risk committee or programme, board oversight, validation or guardrails), in AI-index order. Methodology.

How do the 120 largest US banks rank on disclosed AI activity?

#BankScoreUse casesLeadersNumbersMovesSources
1Capital One$672 billion · platform named95.913 (13)992118 / 46
2BofA$2.67 trillion · platform named95.411 (9)7142119 / 37
3Amex$218 billion · platform named93.813 (7)981920 / 41
4BNY$467 billion · platform named93.79 (9)8131919 / 35
5Citi$1.93 trillion · platform named93.313 (9)892426 / 35
6Wells Fargo$1.85 trillion · platform named92.99 (8)10102123 / 36
7TD$346 billion · platform named90.911 (8)791516 / 33
8Citizens$227 billion · platform named89.211 (8)6111816 / 29
9Regions$159 billion · platform named87.610 (8)881514 / 29
10JPMorgan$4.02 trillion · platform named86.87 (4)1092124 / 36
11BMO$252 billion · platform named86.310 (8)881911 / 26
12Huntington$284 billion · platform named86.29 (9)881814 / 29
13Truist$541 billion · platform named85.010 (8)7101710 / 25
14Fifth Third$296 billion · platform named84.18 (7)691415 / 27
15Northern Trust$174 billion · platform named84.011 (8)1071410 / 31
16SoFi$50 billion · platform named83.512 (10)491613 / 28
17Schwab$517 billion · platform named83.314 (10)1015168 / 22
18Santander$106 billion · platform named83.29 (7)1081616 / 24
19U.S. Bank$683 billion · platform named81.810 (9)651610 / 31
20Goldman$752 billion · platform named81.38 (4)772021 / 32
21Western Alliance$99 billion · platform named79.511 (11)591011 / 22
22HSBC$168 billion · platform named77.910 (4)791915 / 23
23Valley$64 billion · platform named77.612 (8)612128 / 19
24First Horizon$84 billion · platform named77.211 (5)891710 / 21
25M&T$214 billion · platform named76.79 (6)791411 / 21
26SouthState$68 billion · platform named76.713 (9)612137 / 20
27State Street$387 billion · platform named76.67 (5)810139 / 22
28Customers Bank$26 billion · platform named75.910 (6)414168 / 20
29KeyBank$186 billion · platform named75.810 (6)661212 / 23
30Ally$186 billion · platform named74.58 (6)671113 / 24
31Raymond James$46 billion · platform named74.310 (9)510155 / 20
32Pinnacle$123 billion · platform named73.06 (6)851210 / 22
33Flagstar$87 billion · platform named72.69 (6)471412 / 20
34Synchrony$122 billion · platform named72.19 (6)1010118 / 16
35CIBC$65 billion · platform named71.310 (8)66116 / 19
36PNC$568 billion · platform named71.07 (4)651310 / 21
37Morgan Stanley$391 billion · platform named71.09 (7)67109 / 20
38First Citizens$236 billion · platform named70.39 (7)55148 / 19
39Old National$73 billion · platform named68.59 (6)78115 / 20
40Stifel Bank$20 billion · platform named66.37 (7)37155 / 20
41Zions$88 billion · platform named66.010 (7)69117 / 13
42Texas Capital$33 billion · platform named65.610 (6)38135 / 16
43Columbia$66 billion · platform named65.010 (10)47115 / 15
44Webster$86 billion · platform named63.66 (4)77118 / 19
45UBS$122 billion · platform named63.57 (4)57119 / 17
46FNB$50 billion · platform named62.18 (5)511124 / 15
47City National$100 billion · platform named60.65 (3)541010 / 17
48Axos Bank$30 billion · platform named59.76 (5)75114 / 18
49Busey Bank$18 billion · platform named57.47 (6)5784 / 17
50FNBO$35 billion · platform named56.46 (5)7785 / 13
51Atlantic Union$37 billion · platform named56.37 (4)5877 / 13
52USAA$106 billion · platform named55.68 (4)61237 / 12
53Associated$46 billion · platform named53.65 (3)7496 / 15
54Bread Financial$14 billion · platform named53.06 (5)3668 / 10
55First Interstate$26 billion · platform named52.57 (3)69153 / 15
56Frost$53 billion · platform named52.05 (4)69104 / 12
57Sallie Mae$29 billion · platform named50.67 (5)5793 / 16
58Barclays US$47 billion · platform named49.46 (4)5894 / 9
59UMB$72 billion · platform named48.95 (5)4485 / 11
60Community Bank N.A.$17 billion · platform named48.37 (6)4753 / 15
61Hancock Whitney$36 billion · platform named47.76 (3)48103 / 14
62OceanFirst$23 billion · platform named47.511 (7)4583 / 10
63TowneBank$22 billion · platform named47.47 (6)7693 / 13
64East West$82 billion · platform named44.05 (4)3793 / 13
65First Hawaiian$24 billion43.810 (7)3584 / 13
66Prosperity$44 billion · platform named43.13 (1)4694 / 10
67ConnectOne$14 billion · platform named43.15 (4)3664 / 11
68Commerce$36 billion · platform named42.76 (3)5873 / 13
69Banner Bank$16 billion · platform named42.57 (6)56101 / 17
70United Community$28 billion41.88 (5)37123 / 15
71Fulton$32 billion41.17 (6)4683 / 18
72Deutsche Bank$40 billion · platform named40.78 (4)7981 / 14
73BOK Financial$53 billion39.95 (4)4594 / 14
74Wintrust$75 billion39.84 (3)6586 / 11
75Live Oak$16 billion · platform named39.55 (3)5753 / 11
76WaFd Bank$28 billion · platform named39.28 (5)68101 / 13
77Popular$79 billion39.06 (5)5774 / 12
78Eastern Bank$31 billion39.08 (5)44103 / 15
79BankUnited$35 billion38.810 (5)6892 / 19
80Seacoast Bank$21 billion · platform named38.36 (6)5552 / 13
81Banc of California$35 billion · platform named38.29 (6)3781 / 12
82Enterprise Bank & Trust$17 billion · platform named36.58 (6)24100 / 17
83Optum Bank$21 billion · platform named36.26 (3)4782 / 11
84ServisFirst Bank$18 billion · platform named34.64 (3)4592 / 11
85Hilltop$13 billion33.84 (3)3646 / 8
86Bank of Hawaii$24 billion33.48 (7)46102 / 11
87Bank OZK$42 billion33.04 (2)65113 / 12
88Central Bank$20 billion · platform named32.86 (5)4881 / 10
89Arvest$28 billion · platform named29.86 (3)5571 / 12
90First Merchants$21 billion28.76 (4)7592 / 11
91Rockland Trust$25 billion · platform named27.65 (1)3591 / 10
92WesBanco$27 billion26.26 (5)4790 / 15
93First Commonwealth$12 billion23.64 (3)4543 / 9
94The Bancorp$9 billion23.35 (2)3673 / 9
95First United Bank$16 billion21.25 (4)4372 / 9
96Trustmark$19 billion20.64 (2)4792 / 9
97Beacon Bank$22 billion20.25 (3)4672 / 10
98BancFirst$13 billion19.93 (1)2463 / 9
99Citizens Business Bank$21 billion18.73 (3)4281 / 12
100City National Florida$29 billion17.23 (3)5452 / 9
101Ameris$28 billion17.16 (5)4460 / 9
102Park National$13 billion16.93 (2)3562 / 9
103NBT$16 billion12.53 (2)3342 / 7
104Dime$15 billion12.24 (1)2352 / 7
105First Financial Bank$23 billion · no programme disclosed12.16 (4)46114 / 15
106Centennial Bank$23 billion · no programme disclosed8.04 (2)37103 / 10
107EverBank$47 billion · no programme disclosed7.72 (0)4764 / 9
108FirstSun$16 billion · no programme disclosed6.92 (0)3464 / 9
109Simmons Bank$25 billion · no programme disclosed6.85 (4)5382 / 11
110FirstBank$16 billion · no programme disclosed6.66 (4)2453 / 9
111National Bank Holdings$13 billion · no programme disclosed6.63 (2)4563 / 10
112Bank of Hope$19 billion · no programme disclosed6.43 (1)3663 / 10
113Glacier$32 billion · no programme disclosed5.95 (3)4552 / 12
114Mechanics Bank$21 billion · no programme disclosed5.75 (3)4771 / 12
115Nicolet$15 billion · no programme disclosed5.12 (0)1373 / 8
116Merchants Bank of Indiana$20 billion · no programme disclosed4.67 (6)3461 / 9
117Renasant$27 billion · no programme disclosed4.37 (7)2540 / 8
118Cathay Bank$24 billion · no programme disclosed4.15 (4)2480 / 9
119United Bank$34 billion · no programme disclosed3.33 (1)4360 / 11
120First Financial Bankshares$15 billion · no programme disclosed2.61 (0)3361 / 8

Use cases: described, with the number in production in brackets. Moves: dated entries since Oct 6, 2025. Sources: independent reporting / all sources on the bank's page.

How is the AI disclosure score calculated?

Every input is a sourced fact on the bank's page. The score has eight components. On seven of them a bank receives its percentile rank among the 120 banks: 0 for the lowest, 1 for the highest, with tied banks sharing the average rank. The eighth, a named AI platform or programme, is 1 or 0. The weighted sum is multiplied by 100, so a bank would need to lead on every component to reach 100. The weights: independent coverage 45%; use cases in production 10%; a named AI platform or programme, yes or no, 10%; the bank's own primary disclosures, meaning filings, earnings calls and releases, each counted once, 10%; dated moves since Oct 6, 2025 10%; disclosed numbers (spend, headcount, volumes, adoption) 5%; named AI or technology leaders 5%; and all use cases described, whatever their stage, 5%. A bank whose page records that it has not disclosed an AI programme, leader, vendor or budget is capped at 30 and kept below the lowest score of any bank that has disclosed one, so it ranks below all of them. Ties are broken by independent coverage, then by assets.

Each source is sorted into one of four kinds. Own: the publisher is the bank (its name, short name or lead bank as a whole phrase, not a single common word), or the page sits on one of the bank's own sites; earnings-call transcripts and summaries count here too, because they carry the bank's own words. Vendor: a technology or consulting vendor's site or release, and anything marked sponsored, partner content or “presented by”. Wire: wire copies of other organisations' releases, third-party filings, job boards and automated aggregator write-ups. Independent: everything else, which is reporting by outlets that chose to cover the bank. A story syndicated on Yahoo Finance is judged by the outlet it names, not by the Yahoo address.

The score rewards a bank for saying what it does and for being reported on by others, which is what the pages exist to record. Independent coverage carries the most weight because a page built from a bank's own newsroom and job postings can be the longest on the site without the outside world having noticed; that is also why a bank with a strong programme but a page that leans on its own releases sits lower than its reputation. The score does not attempt to judge how well a programme works, and it under-rates banks that build quietly. Use it as a map of where the public record is deep, then read the page. The ranking recomputes whenever a bank page is updated; the last update was Oct 6, 2026.

Which US banks are furthest ahead on AI?

By the depth of the public record, the top ten are Capital One, BofA, Amex, BNY, Citi, Wells Fargo, TD, Citizens, Regions, JPMorgan. Each has been reported on widely by independent outlets, named an AI platform, described several use cases, named the people running the programme, disclosed numbers about it and made a run of dated moves in the last twelve months. Capital One leads with 95.9 of 100 points.

What does this ranking measure?

Disclosure, not capability. Every input is a sourced fact on the bank's page on this site. On seven of eight components a bank gets its percentile rank among the 120 banks, from 0 for the lowest to 1 for the highest (tied banks share the average rank); a named platform is simply 1 or 0. The score therefore shows where a bank's record sits against its peers rather than whether it cleared a fixed bar. The weights: independent coverage 45%, use cases in production 10%, a named AI platform or programme 10%, the bank's own primary disclosures (filings, earnings calls and releases, each counted once) 10%, dated moves since Oct 6, 2025 10%, disclosed numbers 5%, named leaders 5% and all use cases described 5%. Independent coverage is reporting by an outlet that is not the bank itself, a vendor, sponsored content, or a wire or aggregator copy. A bank whose page records that it has disclosed no AI programme is capped at 30 and kept below the lowest score of any bank that has disclosed one, so it ranks below all of them. A bank that runs a large programme and says little scores low.

How many of the 120 largest US banks have disclosed an AI programme?

104 of 120, and 79 of those have named the platform or programme. 16 of the 120 have not disclosed an AI programme, leader, vendor or budget; their pages record what is known instead, usually customer education, fraud guidance or a core-banking conversion. The details, with sources, are on each bank's page.

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