A family-led Missouri bank that has put AI inside an enterprise data strategy with a written roadmap, offers AI-driven receivables automation to commercial clients, and is 'actively exploring' AI in a $94 billion trust business.
How is Commerce using AI?
Commerce Bancshares, the Kansas City, Missouri parent of Commerce Bank, led by executive chairman David Kemper and CEO John Kemper and holding $35.3 billion of assets and $94.5 billion of trust assets under administration at 30 June 2026, describes AI in governance terms rather than product terms. Its 2025 annual report, signed by executive chairman David Kemper and CEO John Kemper in February 2026, says the company 'established an AI pillar within our enterprise data strategy and developed a comprehensive AI roadmap', is modernising its data platform for 'speed to insight', and is 'actively exploring AI-enabled tools' for the trust, estate and investment needs of a wealth business that grew to about $90 billion of assets under administration with the $585 million FineMark Holdings acquisition on 1 January 2026, the bank's first bank deal in twelve years. The visible deployments are in commercial payments, where Commerce provides AI-driven receivables automation to clients: the tissue bank AlloSource moved its AI automation to the Esker platform, with Commerce adding automated collections and cash application modules, and the Iowa contractor Interstates chose Commerce because it wanted a bank 'that offered AI solutions for optimizing its back-office processes' and now reviews only exceptions. The bank's own fraud team publishes guidance on AI-powered scams, from ChatGPT-written phishing to voice and video impersonation. Commerce's annual report also frames AI as a market risk, noting valuation concentration in AI-related companies, and as an industry force: 'the pace of innovation, driven by advances in data, automation and AI, will continue to reshape customer expectations'. In June 2026 it agreed to buy the St. Louis middle-market investment bank Nolan & Associates, and completed the purchase on 1 October 2026. Underneath sits a Temenos platform: deposits moved to Temenos core banking in 2022 (2.5 million customers and 6.9 million accounts), private-bank loan origination followed in February 2024, cutting origination to '5 minutes or less', and FedNow instant payments on Temenos SaaS in May 2024, an announcement fronted by chief information officer David Roller. The 2025 Form 10-K treats AI mainly as a security threat, warning that AI tools 'may enable malicious actors to develop more advanced social engineering attacks'. Commerce Bank is a Missouri state member bank supervised by the Federal Reserve; it has not disclosed AI spending, headcount or named internal use cases beyond the roadmap.
Lead bank
Commerce Bank
Assets (lead bank, Jun 30, 2026)
$35 billion
Charter
Missouri state member bank (Federal Reserve)
Headquarters
Kansas City, MO
Flagship platform
Enterprise data strategy with an AI pillar; receivables automation for commercial clients
AI leadership
John Kemper · David Kemper · David Roller · John Handy · Christopher Garcia · Charles G. Kim · Paul Zietlow
- Governance first: an AI pillar inside the enterprise data strategy, a written AI roadmap and a data-platform modernisation, disclosed in the 2025 annual report.
- Wealth is the stated frontier: 'actively exploring AI-enabled tools' for trust, estate and investment work across $94.5 billion of trust assets.
- AI offered to clients: AI-driven receivables automation (collections and cash application, including on the Esker platform), with named client results (AlloSource, Interstates).
- Fraud stance: the bank's corporate investigations manager fronts guidance on AI-powered scams and impersonation.
- Two acquisitions in six months: FineMark Holdings ($585 million, closed 1 January 2026) for wealth, and Nolan & Associates (June 2026) for middle-market advisory.
- Data foundation: Temenos core banking (2022), loan origination (2024) and FedNow payments (2024); 82% digital penetration and a 4.7 app rating per the February 2026 investor update.
- Scale: $35.3 billion of assets, $27.9 billion of deposits; AI spend and use-case counts undisclosed.
- AI language is new and narrow in the filings: the 2025 Form 10-K (24 February 2026) is the only periodic filing reviewed that uses the term, in one cybersecurity risk factor. The 2024 10-K, the 2025 third-quarter 10-Q, the 2026 first- and second-quarter 10-Qs and the 2026 proxy statement contain none.
- No named AI leader: the filings and releases reviewed name no chief AI officer, chief data officer or head of AI. Chief information officer David Roller fronts technology announcements; CFO Charles Kim told the February 2026 Bank of America conference that the bank is investing in 'data/AI', APIs and core modernisation.
- Buy, not build: Commerce's AI shows up through vendors. Client receivables automation runs on the Esker platform, the Commerce Trust wealth unit went live on SS&C Advent's Genesis data platform on 4 June 2026 (SS&C says embedded AI is planned), and the core, origination and FedNow stack is Temenos.
- Technology cost is rising with the FineMark deal: data processing and software expense was $38.2 million in the second quarter of 2026, up 16.2% from $32.9 million a year earlier, and full-time staff reached 4,976 against 4,658.
- Nolan & Associates closed on 1 October 2026, the second acquisition in nine months after FineMark; Nolan keeps its leadership team and Brentwood, Missouri office.
What is Enterprise data strategy with an AI pillar; receivables automation for commercial clients?
Commerce's 2025 annual report says the bank 'established an AI pillar within our enterprise data strategy and developed a comprehensive AI roadmap' while modernising its data platform 'to improve speed to insight, lower costs, and enable scalable growth', and that the wealth business is 'actively exploring AI-enabled tools' for trust, estate and investment needs. Client-facing, the bank provides AI-driven accounts-receivable automation: AlloSource moved its AI automation to the Esker platform, with Commerce adding a collections module that sends letters automatically by balance age and a cash application module, and Interstates, an Iowa contractor, chose Commerce because it 'offered AI solutions for optimizing its back-office processes', adopted Commerce's Integrated Receivables Cash Application Cloud and now reviews only exceptions rather than every payment. Corporate investigations manager Christopher Garcia fronts the bank's AI-fraud guidance.[4][6][7][8]
What AI partnerships and patents does Commerce Bancshares have?
Commerce's public AI record runs through vendors, not labs. Temenos supplies the core, origination and FedNow stack; Esker supplies the AI automation behind client receivables work; SS&C Advent's Genesis platform, which SS&C says is gaining embedded AI, went live for Commerce Trust in June 2026. No frontier-model lab, cloud provider or GPU supplier is named. A Google Patents search on 14 October 2026 found no granted patents or published applications assigned to Commerce Bancshares or Commerce Bank of Kansas City, and no AI-related venture investments are disclosed.[11][12][6][25][9]
| Item | What it is | Status | Date |
|---|---|---|---|
| Temenos | Core banking for deposits (2.5 million customers migrated in 2022), private-bank loan origination and FedNow Payments Hub | In production | 2024-05-15[11][12] |
| Esker | AI automation platform behind collections and cash application modules Commerce added for AlloSource | In production | 2025-08-19[6] |
| SS&C Advent Genesis | Cloud data platform for Commerce Trust portfolio management, trading and compliance; embedded AI planned by SS&C | In production | 2026-06-04[25] |
| Greenlight Financial Technology | Family finance app and debit card offered to eligible customers at no cost (payments product, not AI) | Announced | 2026-10-01[27] |
What has Commerce done on AI, and when?
- Oct 1, 2026
Nolan & Associates acquisition completed[26]
St. Louis boutique investment bank keeps its leadership team and Brentwood office; announced 29 June.
- Aug 31, 2026
Fraud guide says scammers use generative AI[24]
Commercial-banking fraud article: tactics are increasingly sophisticated 'often with the help of generative AI'.
- Aug 5, 2026
Second-quarter 10-Q: data processing and software up 16.2%[16]
$38.2 million against $32.9 million; the filing has no AI language.
- Jul 27, 2026
At a glance: $35.3 billion of assets[5]
$94.5 billion trust assets; $9.9 billion commercial card volume in 2025.
- Jul 16, 2026
- Jun 29, 2026
- Jun 25, 2026
Merchant-services guidance on AI fraud scoring[13]
'A.I. and machine learning' in near-real-time fraud decisions to cut false declines.
- Jun 4, 2026
Commerce Trust goes live on SS&C Advent Genesis[25]
Portfolio management, trading and compliance on one cloud data platform for a unit administering over $82 billion; SS&C says embedded AI is planned.
- Mar 13, 2026
Proxy statement describes the Information Security Strategy Board[15]
Board oversight of the cybersecurity programme runs through the ISSB and the Audit and Risk Committee; the proxy has no AI language.
- Feb 24, 2026
Annual report discloses AI pillar and roadmap[4]
Data-platform modernisation; wealth 'actively exploring' AI tools.
- Feb 24, 2026
10-K flags AI-enabled social-engineering attacks[9]
AI tools named as a factor that may intensify information-security risk.
- Feb 10, 2026
- Feb 9, 2026
Investor update sets out the digital agenda[10]
Core banking implementation, application modernisation of lending and payments; 82% digital penetration.
- Jan 1, 2026
FineMark Holdings acquisition closes[1]
$585 million all-stock deal; ~$90 billion of assets under administration.
- Nov 17, 2025
Payments-fraud article names AI deepfakes and AI-driven models[23]
Cites the Arup deepfake case and says AI and tokenization will define the next phase of fraud defence.
- Aug 19, 2025
AlloSource moves AI automation to Esker[6]
Commerce added a collections module that triggers letters automatically and a cash application module.
- Feb 25, 2025
2024 Form 10-K filed with no AI language[14]
Baseline: the first AI mention in a Commerce periodic filing came a year later, in the 2025 10-K.
- Jan 17, 2025
Interstates chooses Commerce for AI back-office automation[7]
Cash Application Cloud; staff review exceptions instead of every payment.
- Nov 12, 2024
Commerce says its Integrated Receivables product uses AI[22]
Marketing article: the suite covers credit, collections and cash application and 'utilizes artificial intelligence' to automate receivables.
- Jul 19, 2024
Guidance on AI-powered fraud[8]
ChatGPT-written scams and voice and video impersonation explained by the investigations team.
- May 15, 2024
FedNow instant payments on Temenos SaaS[12]
Payments Hub added to the Temenos core adopted for deposits in 2022.
- Mar 8, 2024
Text alerts for suspicious checks[21]
Free service built on the bank's fraud detection tools; the idea came from the annual company hackathon. Commerce does not call the tools AI.
- Feb 20, 2024
Private-bank loan origination goes live on Temenos[11]
Securities-based loans and lines of credit for Commerce Trust; origination cut to five minutes or less.
Where does Commerce use AI today?
| System | What it does | Status | Use case |
|---|---|---|---|
| AI pillar in the enterprise data strategy[4] | AI roadmap plus data-platform modernisation for speed to insight. | Rolling out | AI governance (general) |
| AI-driven payables and receivables automation for clients[6][7] | Collections and cash application modules (AlloSource on the Esker platform; Interstates on the Cash Application Cloud), with exception-only review. | In production | Generative & agentic AI |
| AI-enabled wealth and trust tools[4] | 'Actively exploring' for sophisticated trust, estate and investment needs. | Pilot | Trading & capital markets |
| AI-scam awareness and investigations[8] | Corporate investigations guidance on AI-enabled impersonation. | In production | Fraud detection |
| Temenos core, origination and payments platform[11][12] | Deposits (2022), private-bank loan origination and FedNow payments (2024) on one vendor platform. | In production | Third-party & vendor AI |
| AI-enabled attacks as a disclosed risk[9] | 10-K: AI tools may enable more advanced social engineering and evasion of controls. | Announced | Cybersecurity |
| Text alerts on suspicious checks[21] | Fraud Detection Unit tools flag checks as they are processed and customers confirm by text; the bank does not describe the tools as AI. | In production | Fraud detection |
| SS&C Advent Genesis for Commerce Trust[25] | Portfolio management, trading and compliance on a cloud data platform; SS&C says it is adding embedded AI to Genesis over time. | In production | Third-party & vendor AI |
| Information Security Strategy Board[9][15] | The ISSB, chaired by the chief information security officer with the CIO, chief risk officer and Commerce Trust COO among its members, directs the cybersecurity programme and reports to the Audit and Risk Committee; no separate AI committee is disclosed. | In production | AI governance (general) |
| Client guidance on AI-driven payments fraud[23][24] | Articles for commercial clients describe deepfake impersonation and generative-AI scams and point to AI anomaly detection and tokenization as defences; they are advice, not a disclosed internal system. | Announced | Fraud detection |
Use-case links open the tracker's rules-by-use-case matrix: which documents govern each system type.
Treasury tools compared across banks: AI in bank treasury management.
What has Commerce disclosed in numbers?
| Metric | Value | As of |
|---|---|---|
| Total assets / deposits | $35.3 billion / $27.9 billion[5] | Jun 30, 2026 |
| Trust assets under administration | $94.5 billion[5] | Jun 30, 2026 |
| FineMark acquisition | $585 million (all stock)[1] | Jan 1, 2026 |
| Commercial card volume, 2025 | $9.9 billion[5] | Dec 31, 2025 |
| Digital penetration / app rating / mobile deposit use | 82% / 4.7 (app rating as of 3 February 2026) / 30%[10] | Dec 31, 2025 |
| Customers and accounts migrated to Temenos core | 2.5 million / 6.9 million (migrated in 2022)[11] | Feb 20, 2024 |
| Private-bank loan origination time on Temenos | 5 minutes or less[11] | Feb 20, 2024 |
| Rank by asset size (S&P Global Market Intelligence, as cited by Commerce) | 36th-largest US bank at 31 March 2026 (At a Glance); 43rd among US publicly traded banks at 30 September 2025 (Q4 2025 investor update). Both rank total assets, not deposits[5][10] | Mar 31, 2026 |
| Data processing and software expense, Q2 2026 | $38.2 million vs $32.9 million a year earlier (+16.2%); six months $76.6 million vs $65.1 million (+17.5%)[16] | Jun 30, 2026 |
| Total non-interest expense, Q2 2026 | $297.1 million, up 21.5% (FineMark staff, litigation and intangible amortisation among the drivers)[16] | Jun 30, 2026 |
| Full-time equivalent employees | 4,976 (4,658 a year earlier)[16] | Jun 30, 2026 |
| Periodic filings reviewed that use AI terms | 1 of 6: the 2025 10-K only; the 2024 10-K, 2025 Q3 10-Q, 2026 Q1 and Q2 10-Qs and the 2026 proxy have none[9][14][16][15] | Aug 5, 2026 |
| Commerce Trust assets under administration (division) | over $82 billion[25] | Mar 31, 2026 |
| Second-quarter 2026 net income / EPS / return on average assets | $159.8 million / $1.10 / 1.84%[17] | Jun 30, 2026 |
“To responsibly harness the potential of AI, we established an AI pillar within our enterprise data strategy and developed a comprehensive AI roadmap.”[4]
Commerce Bancshares · 2025 Annual Report · Feb 24, 2026
“An AI-powered scam is when a bad actor leverages AI technology to lend authenticity to the scam they're trying to perpetrate.”[8]
Christopher Garcia · Corporate Investigations Manager · Jul 19, 2024
“We are also actively exploring AI-enabled tools to further support sophisticated trust, estate and investment needs.”[4]
Commerce Bancshares · 2025 Annual Report · Feb 24, 2026
“In addition, we’re modernizing our data platform to improve speed to insight, lower costs, and enable scalable growth.”[4]
Commerce Bancshares · 2025 Annual Report · Feb 24, 2026
“the use of artificial intelligence (“AI”) tools and quantum computing, that may enable malicious actors to develop more advanced social engineering attacks”[9]
Commerce Bancshares · 2025 Form 10-K, risk factors · Feb 24, 2026
“The system handles the predictable stuff, allowing our team to focus on more complex cases that require direct follow-up.”[6]
Heath Gaston · Senior accounts receivable specialist, AlloSource (Commerce client) · Aug 19, 2025
“Genesis has given us a modern, end-to-end data foundation that supports our operational needs today and positions us for future growth.”[25]
Paul Zietlow · Chief Operating Officer, Commerce Trust · Jun 4, 2026
“Commerce is focused on staying at the forefront of technology to ensure the best service to our customers and we are delighted to enable FedNow real-time payments with Temenos.”[12]
David Roller · Chief Information Officer · May 15, 2024
Who runs AI at Commerce?
John KemperLinkedIn ↗
David Kemper
Executive Chairman[4]
David Roller
Chief Information Officer; Senior Vice President of Commerce Bancshares and Executive Vice President of Commerce Bank[12][4][9]
John HandyLinkedIn ↗
Executive Vice President; President and CEO of Commerce Trust (the wealth business exploring AI tools)[11][4]
Christopher Garcia
Corporate Investigations Manager (AI-fraud guidance)[8]
Charles G. Kim
Executive Vice President and Chief Financial Officer since July 2009; spoke for the bank on data/AI investment at the February 2026 Bank of America conference[9][19][20]
Paul Zietlow
Chief Operating Officer, Commerce Trust (wealth unit that moved to SS&C Advent Genesis)[25]
What AI roles is Commerce hiring for?
Data as of · 0 AI-titled postings · read from Commerce's own careers site, re-checked weekly
No open AI-titled postings on Commerce's careers site as of Oct 25, 2026. A snapshot of current openings, not a source: postings close. Compare with other banks on which banks are hiring for AI.
Which regulators govern Commerce's AI?
| Authority | Why it matters here | Documents |
|---|---|---|
| Federal Reserve | Commerce Bank is a Missouri state member bank; the Fed's model-risk and third-party guidance cover the AI roadmap and the AI receivables tools offered to clients. | SR 11-7 SR 23-4 |
| CFPB | Consumer and card products bring UDAAP and adverse-action duties to any AI in decisioning. | ECOA / Regulation B adverse action (15 U.S.C. 1691(d); 12 CFR 1002.9) |
| SEC | AI tools in a $94 billion trust and advisory business fall under SEC expectations for advisers and AI-washing scrutiny. | Division of Examinations FY2026 Priorities |
Side by side: SR 11-7 vs SR 26-2 · PRA SS1/23 vs SR 26-2 · MAS AI Risk Management Guidelines vs SR 26-2 · OCC vs CFPB on AI lending · all comparisons.
What does the public record suggest about Commerce's AI strategy?
Analysis by BankingNewsAI from the sources cited on this page. Observations, not advice.
01
Reselling AI is a third-party risk with a client-facing face
Vendor AI automation (including Esker) carries Commerce's name to its commercial clients; vendor-model changes become the bank's service issue under interagency third-party guidance.
02
The roadmap is disclosed; the use cases are not
Naming even two internal deployments would move Commerce from governance language to evidence, which peers with far thinner records have already done.
03
Wealth is the right place to be careful
AI tools for trust and estate work touch fiduciary duty; the 'actively exploring' framing suggests the bank knows the bar is higher there.
04
Two acquisitions add integration load
FineMark and Nolan bring new data and client systems just as the data platform is being modernised; sequencing matters for the AI roadmap.
Where does the Commerce record go deeper?
Which leader rankings does Commerce appear in?
3 of the computed leaders rankings include Commerce, each ranked from the same sourced bank pages.
How does Commerce compare with its peers?
- How does Commerce Bancshares compare with its peers on AI and technology?
- Commerce Bancshares competitors and alternatives, by business line
Its peer group on this site, by business model and size:
Who leads AI at Commerce Bancshares?
No chief AI officer, chief data officer or head of AI is named in Commerce's filings, annual report or releases. The AI roadmap appears in the 2025 annual report signed by executive chairman David Kemper and CEO John Kemper. David Roller, chief information officer and executive vice president of Commerce Bank, fronts technology announcements; CFO Charles Kim cited data/AI spending at the February 2026 Bank of America conference; Paul Zietlow, Commerce Trust COO, fronted the SS&C Genesis go-live. Who owns the roadmap day to day is not public.
How does Commerce Bank use AI?
Commerce discloses an AI pillar within its enterprise data strategy and a written AI roadmap, alongside a modernised data platform, and says its wealth business is actively exploring AI-enabled tools. For commercial clients it provides AI-driven receivables automation, with clients such as AlloSource (on the Esker platform) and Interstates using automated collections and cash application.
What did Commerce Bancshares acquire recently?
FineMark Holdings, a Florida wealth-focused bank, for $585 million in stock, completed on 1 January 2026 and lifting assets under administration to about $90 billion; and Nolan & Associates, a St. Louis middle-market investment bank, announced in June 2026 for an undisclosed price and completed on 1 October 2026.
Does Commerce Bancshares disclose AI in its financial filings?
Barely. The 2025 Form 10-K filed on 24 February 2026 is the only periodic filing reviewed that uses the term, in a cybersecurity risk factor about AI-enabled social engineering. The 2024 10-K, the 2025 third-quarter 10-Q, the 2026 first- and second-quarter 10-Qs and the 2026 proxy statement contain no AI language, and the July 2026 earnings release does not mention it. The AI pillar, roadmap and wealth-unit exploration are in the 2025 annual report. No AI spending figure is disclosed.
Which technology vendors does Commerce Bank use?
Temenos runs core deposits (migrated in 2022), private-bank loan origination (February 2024) and FedNow payments (May 2024). Esker supplies the AI automation behind client receivables work, as in the AlloSource case of August 2025. SS&C Advent’s Genesis platform went live for Commerce Trust on 4 June 2026. Greenlight began offering a family finance app to eligible customers on 1 October 2026. No AI lab, cloud provider or GPU supplier is named in the sources reviewed.
- Commerce eyes wealth-management gains after sealing M&A deal
- Commerce to acquire boutique middle-market investment bank
- Commerce Bank in St. Louis to buy boutique firm
- 2025 Annual Report
- Commerce Bancshares, Inc. At a Glance (data as of June 30, 2026)
- Banking on a mission (AlloSource client story)
- Iowa-based electrical contractor reduces payment processing time
- How to stay safe from AI-powered fraud
- Commerce Bancshares, Inc. Annual Report on Form 10-K for 2025
- Commerce Bancshares, Inc. Investor Update, 4th Quarter 2025
- Top US Bank, Commerce goes live with loan origination on Temenos banking platform
- Top US Bank, Commerce Bank, goes live on the FedNow Service with Temenos
- Turning fraud mitigation into a growth strategy
- Commerce Bancshares, Inc. Annual Report on Form 10-K for 2024
- Commerce Bancshares, Inc. 2026 Proxy Statement (Schedule 14A)
- Commerce Bancshares, Inc. Quarterly Report on Form 10-Q for the quarter ended 30 June 2026
- Commerce Bancshares, Inc. Reports Second Quarter Earnings Per Share of $1.10 (Exhibit 99.1)
- Commerce Bancshares, Inc. Earnings Highlights, 2nd Quarter 2026
- Commerce Bancshares, Inc. to attend investor conferences
- Commerce Bancshares Calls 2025 a Record Year, Closes FineMark Deal, Eyes 2026 Growth & NIM Pressure (summary of CFO Charles Kim at the BofA Financial Services Conference)
- Commerce Bank launches innovative program to help protect customers from check fraud
- Turning data overload into business intelligence
- Payments fraud: Past lessons, present threats, future defenses
- Growing threats in commercial banking fraud
- Commerce Trust Goes Live on SS&C Advent’s Genesis
- Commerce Bank Completes Acquisition of Investment Banking Firm Nolan & Associates
- Commerce Bank Expands Family Banking Experience With Complimentary Greenlight Access for Eligible Customers
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