A Swiss wealth manager with a chief AI officer, 560 live use cases and a single AI platform, whose US bank is a wealth-management balance sheet that is becoming a full-service national bank and where AI shows up mainly as advisor tooling.
How is UBS using AI?
UBS Bank USA is the deposit-and-lending bank behind UBS's American wealth-management franchise, so the AI that matters to it is the group's programme applied to advisors. At group level the record is detailed: more than 280 live AI use cases by July 2025, 380 at the end of 2025 and 560 by July 2026, 'Big Rocks' transformational programmes launched in 2025, Microsoft 365 Copilot and an in-house assistant called Red for all employees, and a first chief AI officer, Daniele Magazzeni from JPMorgan, in post since 1 January 2026 with his own Chief AI Office. The firm is consolidating tools onto one platform, UBS Claves, with automated routing across models, requires annual responsible-AI training of every employee, and runs an AI Operating & Risk Committee under a group AI policy. CEO Sergio Ermotti told investors in February 2026 that UBS is 'investing in a portfolio of large-scale transformational AI programs' to redesign front- and back-office processes while finishing the Credit Suisse integration by the end of 2026. For US advisors, UBS markets an 'AI advantage': STAAT analytics that flag when a client has external cash, a house listing or a warm introduction, so the advisor calls first. The OCC approved UBS Bank USA's conversion to a national bank in March 2026. Other markers: AI avatars of research analysts sent to clients (2025), a strategic investment in Finster AI for investment-banking workflows (August 2026), selection by the UK FCA for supervised AI live tests (April 2026), and a requirement that 2027 junior bankers show AI proficiency. Two departures matter: group COO and technology chief Mike Dargan left to run N26 in December 2025, and the head of the global banking AI lab left for JPMorgan in early 2026. A $125 million FinCEN penalty against UBS Financial Services in August 2026 for unremedied anti-money-laundering failures is the US compliance backdrop.
Lead bank
UBS Bank USA, N.A.
Assets (lead bank, Jun 30, 2026)
$124 billion
Charter
National bank (OCC); subsidiary of UBS Group AG
Headquarters
New York, NY (US); Zurich (group)
Flagship platform
UBS Claves, the Chief AI Office and the 'Big Rocks'
AI leadership
Sergio Ermotti · Daniele Magazzeni · Joe Cordeira · Greg Peirce · Mike Dargan · Rob Karofsky · Michael Camacho · Richard James · Beatriz Martin · Chris Gelvin · Lila Tretikov · Stephan Hug · Scott Solomon · Jonas Isliker · Ronald Jansen
- Scale: 280+ live AI use cases (July 2025), 300+ by October 2025; Copilot and the in-house assistant Red for all employees; 'Big Rocks' transformational programmes since 2025.
- Structure: a Chief AI Office (hub) with divisions as spokes; first chief AI officer Daniele Magazzeni (ex-JPMorgan) from 1 January 2026; one strategic platform, UBS Claves, routing across lightweight and frontier models.
- Governance: group AI policy, an AI Operating & Risk Committee, mandatory annual responsible-AI training, and published AI principles (autonomy, harm prevention, fairness, transparency).
- US wealth: the STAAT team's proactive insights for financial advisors — external cash, life events, network introductions — sold as the 'UBS AI advantage'; a US everyday-banking trial for employees is planned.
- Experiments and bets: AI analyst avatars with OpenAI and Synthesia (2025), an investment in Finster AI (August 2026), FCA AI live-testing cohort (April 2026), AI proficiency required of 2027 junior bankers.
- Leadership churn and compliance: Mike Dargan left for N26 (December 2025), the global banking AI lab head left for JPMorgan (February 2026); FinCEN fined UBS Financial Services $125 million in August 2026.
- Scale update: the 2025 Form 20-F counts 380 live use cases at year-end 2025; the second-quarter 2026 release counts 560 (up 92% year on year) with 920-plus more in development, and says all employees can now build their own AI agents.
- US advisor usage: Chief Data and Analytics Officer Joe Cordeira told Financial Planning in December 2025 that about 80% of US advisors use STAAT Insights, Copilot usage exceeds 85%, and advisors save an estimated 10,000 hours a month on meeting preparation.
- Advisor agents: UBS's head of AI product Richard James told Reuters in July 2026 that advisors have agents sending thousands of alerts a day, such as a maturing annuity, and that after an advisor approves, agents can trade and move money.
- National charter: the OCC conditionally approved UBS Bank USA's conversion on 13 January 2026 and UBS announced final approval on 20 March 2026; checking and savings products are expected towards the end of 2027, with an employee trial reported from December 2026.
- Microsoft and OpenAI: UBS's Red assistants run on Azure OpenAI Service and Azure AI Search, which Microsoft says reached 30,000 UBS employees by December 2024; analyst video avatars use OpenAI and Synthesia models.
- Credit Suisse: UBS AG and Credit Suisse AG merged in May 2024 and the US businesses moved under a single intermediate holding company in June 2024; the global client migration finished in March 2026 and UBS targets substantial completion of the integration by the end of 2026.
What is UBS Claves, the Chief AI Office and the 'Big Rocks'?
UBS runs AI as a hub-and-spoke: a Chief AI Office inside the group COO organisation owns strategy, governance and regulatory engagement, while divisions own delivery. The group is consolidating its tools onto one platform, UBS Claves, which routes requests across lightweight and frontier models to balance performance and token cost. Daniele Magazzeni, formerly JPMorgan's chief analytics officer for EMEA and the commercial and investment bank, became the first chief AI officer on 1 January 2026. The 2025 'Big Rocks' programmes are large transformational AI initiatives; the group had more than 300 live use cases by October 2025, 380 at the end of 2025 and 560 by July 2026, with Microsoft 365 Copilot and an in-house assistant, Red, deployed to all employees. In the US wealth business, the Smart Technologies and Advanced Analytics Team (STAAT) surfaces client opportunities for financial advisors.[1][2][3]
What AI partnerships and patents does UBS have?
UBS's named AI partners are Microsoft (Azure OpenAI Service, Azure AI Search and Microsoft 365 Copilot), OpenAI and Synthesia (analyst avatars), Domino Data Lab (RiskLab, with a UBS equity stake), Finster AI and FactSet (investment banking), the University of Oxford and the IDSIA research institute. Two AI-related US patents assigned to UBS Business Solutions AG, a Swiss group entity, are on record: a random-forest prediction method granted in October 2023 and a machine-learning method for dynamic thematic relationships granted in August 2022. No AI patents were found under UBS Bank USA, and the records under UBS Financial Services Inc that we retrieved date from 2004 to 2009.[31][1][32][15][11][4][34][35]
| Item | What it is | Status | Date |
|---|---|---|---|
| Microsoft Azure OpenAI Service and Azure AI Search | Platform for the Red assistants and a knowledge base of about 60,000 documents; reached 30,000 employees | In production | 2024-12-31[31] |
| Microsoft 365 Copilot | Deployed firm-wide; over 85% of US advisors use it | In production | 2025-12-01[18][13] |
| OpenAI and Synthesia | Models behind AI video avatars of research analysts | In production | 2025-05-20[32] |
| Domino Data Lab | Equity investment led by UBS, board observer seat; RiskLab model development and validation platform | Investment | 2025-08-21[15] |
| Finster AI (with FactSet) | UBS Investment Bank joins the Series B for AI-native research and advisory workflows | Investment | 2026-08-10[11] |
| Oxford-UBS Centre for Applied AI | Research centre with about 20 researchers; officially launched in the second quarter of 2026 | Research partnership | 2025-12-09[4][20] |
| UBS-IDSIA AI Lab | Group research network pairing 20 IDSIA researchers with 100 UBS domain specialists | Established (undated page) | 2026-10-13[1] |
| US 11,775,887 B2 | Predictions from data with varied temporal characteristics using random forest classifiers (assignee UBS Business Solutions AG; inventors include Ronald Jansen) | Granted | 2023-10-03[34] |
| US 11,429,879 B2 | Identifying dynamic thematic relationships over time with machine-learning models (assignee UBS Business Solutions AG) | Granted | 2022-08-30[35] |
What has UBS done on AI, and when?
- Sep 22, 2026
Ermotti at the Bank of America conference[21]
The CEO says UBS has a leading position in AI through Stat, its US advisor tool, which won an FT award, and that AI will cut costs but 'is not for free'.
- Sep 6, 2026
AI proficiency required of new junior bankers[12]
The FT reports UBS demanding AI skills from its 2027 intake.
- Aug 10, 2026
Investment in Finster AI[11]
UBS Investment Bank joins Finster's Series B with FactSet for AI-native research and advisory workflows.
- Aug 3, 2026
FinCEN fines UBS Financial Services $125 million[9]
For failing to implement anti-money-laundering reforms it had agreed to.
- Jul 29, 2026
Second quarter: 560 live use cases and a US AI award[20]
UBS reports 560 live use cases, 920-plus in development, about 18,000 developers using AI and all employees able to build agents; its US flagship platform for AI-generated insights wins Celent's 2026 Model Wealth Manager award for Data, Analytics and AI.
- Jul 13, 2026
Advisor agents described to Reuters[19]
Head of AI product Richard James says advisor agents send thousands of alerts a day and, once an advisor approves, can execute trades and money transfers; UBS says AI lets advisors spend 70% of their time with clients.
- Jul 2, 2026
Employee banking trial reported[26]
The Financial Times reports UBS plans to open everyday-banking accounts for US employees from December and extend a full-service offer to wealth clients from mid-2027; UBS did not comment.
- Apr 29, 2026
First-quarter call: US award for AI in wealth management[14]
Ermotti cites the FT Wealth Tech Awards' best US wealth firm for use of AI; nearly 90% of financial-advisor teams use the flagship AI platform; UBS Bank USA converted to a national bank charter.
- Apr 21, 2026
Picked for the FCA's AI live tests[10]
With Barclays and Lloyds, in the UK regulator's supervised testing cohort.
- Mar 20, 2026
- Mar 18, 2026
Credit Suisse client migration completed[29]
UBS says it has moved around 1.2 million former Credit Suisse clients globally and enters the final phase of the integration, on track to substantially complete it by the end of 2026.
- Mar 9, 2026
20-F: 20 million STAAT insights for US advisors[13]
The 2025 annual report counts over 20 million AI-driven insights delivered to US financial advisors, nine large-scale transformational AI initiatives, and AI brought inside the model-risk framework.
- Feb 24, 2026
US wealth head of field named[28]
Lisa Golia becomes head of field for US wealth management from 1 March, reporting to Michael Camacho, who is to focus on the full-service bank, feeder channels and differentiated solutions. The Americas ended 2025 with 5,772 advisors.
- Feb 4, 2026
'Large-scale transformational AI programs'[5]
Ermotti on redesigning front- and back-office processes; the global banking AI lab head leaves for JPMorgan.
- Jan 13, 2026
OCC conditionally approves UBS Bank USA's conversion[22]
The OCC approves the conversion to UBS Bank USA, National Association (charter 25396, Salt Lake City), subject to pre-conversion conditions before it may open as a national bank.
- Dec 16, 2025
- Dec 15, 2025
Group Technology moves under the Group COO[33]
UBS announces that Group Technology will report to Group COO Beatriz Martin from 1 January 2026 to prioritise technology and AI initiatives, with Chris Gelvin as interim head.
- Dec 9, 2025
Oxford–UBS Centre for Applied AI[4]
A research partnership with the University of Oxford.
- Dec 1, 2025
US data chief describes advisor AI[18]
Joe Cordeira says about 80% of US advisors use STAAT Insights (400 scenarios), Copilot usage is above 85%, a branch-guidelines chatbot handles roughly 20,000 prompts a month, a meeting-scheduling agent is live and advisors save an estimated 10,000 hours a month.
- Oct 27, 2025
UBS Bank USA applies for a national charter[27]
Rob Karofsky and Michael Camacho tell staff the bank has filed its application to convert UBS Bank USA to a national bank.
- Oct 24, 2025
Executive board reshaped around technology[6]
Dargan to become group CTO from January 2026 with AI and digital assets in his remit.
- Oct 16, 2025
First chief AI officer appointed[2]
Daniele Magazzeni to lead the Chief AI Office from 1 January 2026; 300-plus use cases; Copilot and Red for all employees.
- Aug 21, 2025
Equity investment in Domino Data Lab[15]
UBS leads an investment in the provider behind RiskLab, its AI model development and validation platform, which is to be rolled out across the bank.
- Jul 29, 2025
280-plus live AI use cases[6]
Second-quarter 2025 results: 'transformational AI initiatives', use cases up 10% quarter on quarter.
- May 15, 2025
AI avatars of analysts sent to clients[17]
Scripts and digital twins built with OpenAI and Synthesia, driven by client demand for research video.
- Apr 10, 2025
AI executive joins the board[13]
Shareholders elect Lila Tretikov, a partner at New Enterprise Associates and former Deputy CTO of Microsoft, to the UBS Board of Directors at the annual general meeting.
- Dec 31, 2024
Azure OpenAI Service reaches 30,000 UBS employees[31]
Microsoft says its Azure OpenAI Service and Azure AI Search power UBS's Red assistants and had been rolled out to 30,000 employees as of December 2024, across wealth management, personal and corporate banking and group operations. The page is undated; the figure is as of December 2024.
- Jun 1, 2024
Credit Suisse's US businesses move under one US holding company[30]
UBS AG and Credit Suisse AG merged in May 2024; UBS says the transition to a single US intermediate holding company took place in June 2024, with client and platform migrations still to follow. The day is not published.
Where does UBS use AI today?
| System | What it does | Status | Use case |
|---|---|---|---|
| Copilot and the in-house assistant Red[2][20][18] | Rolled out to all employees; 300-plus live use cases across the group in October 2025, 560 by July 2026. US advisors report Copilot usage above 85%. | In production | Generative & agentic AI |
| STAAT proactive insights for US advisors[3] | Machine-learning alerts on external assets, life events and network connections. | In production | Customer-facing chatbots |
| UBS Claves platform and AI risk committee[1] | One platform with model routing and evaluation; AI Operating & Risk Committee under a group AI policy. | Rolling out | AI governance (general) |
| AI-native investment-banking research (Finster)[11] | Briefing decks, modelling and sector monitoring through an invested partner. | Announced | Trading & capital markets |
| AI inside the model-risk framework[13] | The 20-F says AI-based solutions may rely on models, that AI-specific risks are managed alongside other risk frameworks, and that data quality may cause errors in machine-learning and AI tools. | In production | Model risk management |
| RiskLab model development and validation (Domino)[15] | An auditable AI model-development platform built on Domino Data Lab, being rolled out across the bank. | Rolling out | AI governance (general) |
| AI avatars of research analysts[17][32] | Digital twins delivering AI-generated research scripts to clients; more than 36 of 720 analysts had signed up by May 2025, using OpenAI and Synthesia models. | In production | Customer-facing chatbots |
| Advisor agents for alerts and execution[19] | Agents send thousands of daily alerts from meetings, accounts and e-mail; after an advisor decides, they can trade and complete transfers. | In production | Generative & agentic AI |
| Branch guidelines chatbot and meeting agents[18] | A chatbot over thousands of internal guideline articles (roughly 20,000 advisor prompts a month), a meeting-scheduling agent, and Copilot meeting summaries said to save 20 to 30 minutes per client meeting. | In production | Generative & agentic AI |
| AI-assisted software development[20][13] | About 18,000 developers use AI across code generation, explanation, test automation and requirements; over a quarter of AI suggestions go straight into production code. | In production | AI-generated code & coding agents |
| Employee-built AI agents[20] | All employees can now create their own agents; an AI Power Hour reserves one hour a week for skills building. | Rolling out | Generative & agentic AI |
| Generative AI in investment-bank research[20] | Generative AI across research workflows; the IB Global Research team won Celent's 2026 Model Sell Side award for GenAI Automation. | In production | Trading & capital markets |
| Microsoft Azure OpenAI Service and Azure AI Search[31][1] | Platform behind the Red assistants and a queryable knowledge base of about 60,000 investment-advice and product documents; Microsoft Azure is named as a strategic AI partner. | In production | Third-party & vendor AI |
| AI framework with risk appetite metrics[13] | The 20-F says UBS set up an AI framework and policy with risk appetite metrics and enhanced controls for fairness, data ethics, privacy, security and records management. | In production | AI governance (general) |
Use-case links open the tracker's rules-by-use-case matrix: which documents govern each system type.
Which AI vendors and fintechs does UBS work with?
| Company | What UBS uses it for | Status | Category |
|---|---|---|---|
| Microsoft 365 Copilot | M365 Copilot being rolled out to all UBS employees alongside the in-house assistant Red (group-wide). | Rolling out | Enterprise AI assistants |
| ChatGPT Enterprise (OpenAI) | UBS's Red assistants run on Azure OpenAI Service and Azure AI Search, which Microsoft says reached 30,000 UBS employees by December 2024. | In production | Enterprise AI assistants |
Each vendor and fintech page cites the source for the relationship, and vendor pages list products, pricing and other bank customers. Compare AI tools for banks by category, or read the fintech and neobank AI dossiers.
What has UBS disclosed in numbers?
| Metric | Value | As of |
|---|---|---|
| Live AI use cases (group) | 300+[2] | Oct 16, 2025 |
| Live AI use cases, quarter-on-quarter growth | 280+, up 10%[6] | Jul 29, 2025 |
| STAAT insights delivered to US financial advisors | Over 20 million in 2025[13] | Dec 31, 2025 |
| Financial-advisor teams using the flagship AI platform | Nearly 90%[14] | Apr 29, 2026 |
| Large-scale transformational AI initiatives (group) | 9[13] | Dec 31, 2025 |
| FinCEN penalty (UBS Financial Services) | $125 million[9] | Aug 3, 2026 |
| Credit Suisse integration target | Substantially complete by end-2026[5] | Feb 4, 2026 |
| Live AI use cases (group), end of 2025 | 380[13] | Dec 31, 2025 |
| Live AI use cases (group), second quarter 2026 | 560, up 92% year on year; 920-plus in development[20] | Jul 29, 2026 |
| Developers using AI (group) | About 18,000; over one quarter of AI suggestions used in production code[20] | Jul 29, 2026 |
| US advisors using STAAT Insights / Copilot | About 80% / over 85%; about 95% use some AI[18] | Dec 1, 2025 |
| Advisor time saved on meeting preparation (estimate) | About 10,000 hours a month[18] | Dec 1, 2025 |
| Advisors in the Americas | 5,772 (down 3.3% year on year)[28] | Dec 31, 2025 |
| US households served; deposits held at other banks | About 700,000; about $150 billion[25] | Mar 20, 2026 |
| Employees reached by Azure OpenAI Service | 30,000[31] | Dec 31, 2024 |
“We are investing in a portfolio of large-scale transformational AI programs designed to increase our operational resilience, enhance the client experience and unlock higher levels of efficiency and effectiveness across the organization.”[5]
Sergio Ermotti · Group Chief Executive Officer · Feb 4, 2026
“At the heart of this award is our flagship AI platform which delivers timely and personalized client insights for our Financial Advisors.”[14]
Sergio Ermotti · Group Chief Executive Officer · Apr 29, 2026
“Artificial intelligence is a top priority for UBS.”[2]
Mike Dargan · Group Chief Operations and Technology Officer · Oct 16, 2025
“Copilot is not going to really help with that, because it doesn't know our clients, doesn't know our business.”[18]
Joe Cordeira · Chief Data and Analytics Officer, UBS Global Wealth Management US · Dec 1, 2025
“We're planning on empowering advisors with AI.”[18]
Joe Cordeira · Chief Data and Analytics Officer, UBS Global Wealth Management US · Dec 1, 2025
“They gather all internal information from meetings, accounts and e-mail communications.”[19]
Richard James · Head of AI Product · Jul 13, 2026
“AI is a big topic and we are very happy that we have a leading position.”[21]
Sergio Ermotti · Group Chief Executive Officer · Sep 22, 2026
“It is helping you scale your video capabilities in a way that clients are asking you for, and ultimately saving you time to do your research and meet with clients.”[32]
Scott Solomon · Head of Global Research Technology, UBS Investment Bank · May 19, 2025
Who runs AI at UBS?
Sergio ErmottiLinkedIn ↗
Group Chief Executive Officer[5]
Daniele MagazzeniLinkedIn ↗
Group Chief AI Officer (from 1 January 2026, ex-JPMorgan)[2][6]
Joe CordeiraLinkedIn ↗
Chief Data & Analytics Officer, UBS Global Wealth Management US (AI, data and analytics, including STAAT)[16]
Greg Peirce
Co-Head of Global Banking APAC and AI Business Sponsor, Investment Bank[11]
Mike DarganLinkedIn ↗
Former Group Chief Operations and Technology Officer (left for N26, December 2025)[8][6]
Rob Karofsky
President, UBS Americas, and co-head of Global Wealth Management (sponsor of the national bank charter and the US wealth strategy)[23][28]
Michael Camacho
Head of Global Wealth Management US (the unit that runs STAAT and advisor AI)[28][27]
Richard James
Head of AI Product (describes advisor agents)[19]
Beatriz Martin
Group Chief Operating Officer from 1 January 2026; Group Technology and the Chief AI Office sit under her[33]
Chris Gelvin
Interim Head of Group Technology and Chief Operating Officer, Group Technology[33]
Lila Tretikov
Board director since April 2025; Partner and head of AI strategy at New Enterprise Associates, formerly Deputy CTO of Microsoft[13]
Stephan Hug
Head of Group Functions Technology (RiskLab and the Domino partnership)[15]
Scott Solomon
Head of Global Research Technology, UBS Investment Bank (analyst avatars)[32]
Jonas Isliker
Head of AI, Data & Analytics, Global Wealth Management (as quoted in Microsoft's customer story; role to be rechecked)[31]
What AI roles is UBS hiring for?
Data as of · 5 AI-titled postings · read from UBS's own careers site, re-checked weekly
5 open AI-related postings on UBS's careers site as of Oct 25, 2026. A snapshot of current openings, not a source: postings close. Compare with other banks on which banks are hiring for AI.
Director, AI Application Engineering
Bethesda, MD, United States · posted
Director/Principle Engineer, Platform Engineering – TIP.AI Platform
Bethesda, MD, United States · posted
FLEX Senior Manager, Data Scientist, Optimization
Bethesda, MD, United States · posted
Senior Manager, Data Science - Pricing Models
Bethesda, MD, United States · posted
FLEX Software Engineer, Conversational AI and Intelligent Search
Bethesda, MD, United States · posted
Which regulators govern UBS's AI?
| Authority | Why it matters here | Documents |
|---|---|---|
| OCC | UBS Bank USA is a national bank; advisor-facing models and group platforms used by US staff sit under OCC model-risk expectations. | OCC Bulletin 2026-13 |
| SEC | UBS Financial Services is a broker-dealer and adviser; AI-driven client insights and analyst avatars are inside the SEC's examination priorities. | Division of Examinations FY2026 Priorities |
| FinCEN | The August 2026 penalty against UBS Financial Services makes AML/CFT controls, including any AI in transaction monitoring, the live US compliance issue. | 2026 AML/CFT Program Proposed Rule |
| UK (BoE / PRA / FCA) | UBS is in the FCA's supervised AI live-testing cohort, and the PRA's model-risk standard governs the group's UK entities. | FCA FS25/5 PRA SS1/23 |
| FSB | A G-SIB with 560 live AI use cases is inside the FSB's sound-practices consultation. | FSB AI sound practices consultation (June 2026) |
Side by side: SR 11-7 vs SR 26-2 · OCC vs CFPB on AI lending · PRA SS1/23 vs SR 26-2 · MAS AI Risk Management Guidelines vs SR 26-2 · all comparisons.
What does the public record suggest about UBS's AI strategy?
Analysis by BankingNewsAI from the sources cited on this page. Observations, not advice.
01
The US bank inherits a group programme it does not steer
Strategy, platform and governance are set in Zurich and London. US examiners will ask which of the 300 use cases touch the national bank and where the US risk sign-off sits.
02
Advisor AI is a retention tool as much as a product
The 'AI advantage' is marketed to recruit advisors. Its regulatory exposure is the usual one for wealth: suitability and the accuracy of what the model surfaces about a client.
03
Leadership churn in the AI chain of command is the risk to watch
The CAIO's original boss left within two months of the appointment and an AI lab head followed; the hub-and-spoke model depends on the hub staying staffed.
04
AML remediation will shape what AI is allowed to do
A $125 million penalty for unfinished reforms means any AI in US transaction monitoring will be scrutinised as part of remediation, not innovation.
Where does the UBS record go deeper?
6 topic pages under this profile, each answering one question from the same sourced record.
- What is UBS's AI strategy, and how does it apply to UBS in the US?
- What AI research, patents and partnerships does UBS have?
- How do UBS's US financial advisors use AI?
- What technology stack does UBS run, and how does AI sit on it?
- How is UBS training and staffing its workforce for AI?
- What proprietary AI has UBS built in-house?
- Has UBS (US) had a publicly reported AI incident?
Which leader rankings does UBS appear in?
4 of the computed leaders rankings include UBS, each ranked from the same sourced bank pages.
How does UBS compare with its peers?
- How does UBS (US) compare with its peers on AI and technology?
- UBS (US) competitors and alternatives, by business line
Its peer group on this site, by business model and size:
- UBS maintains attractive view on global equities as AI spending supports earnings
- UBS only European bank in top 10 of AI adoption as JPMorgan Chase leads
- UBS finds AI chatbots recommend Walmart and Costco over Amazon
- SpaceX AI deals drive UBS revenue forecast above consensus
- How AI shopping agents could reshape hardline, broadline and food retail - UBS
Who leads AI at UBS in the US?
Group-wide, Chief AI Officer Daniele Magazzeni, who joined from JPMorgan on 1 January 2026 and reports into Group COO Beatriz Martin's organisation, runs the Chief AI Office. In the US, Joe Cordeira, Chief Data and Analytics Officer of Global Wealth Management US, oversees the STAAT Insights engine and advisor AI inside the US wealth business, which Michael Camacho heads under Rob Karofsky (President, UBS Americas). Richard James is head of AI product, and Greg Peirce is AI business sponsor for the investment bank.
How do UBS's US financial advisors use AI?
About 80% of advisors use STAAT Insights, which runs roughly 400 scenarios such as external cash, a house listing, a concentrated stock position or a business owner's retirement-plan duty, and sends a briefing before each client meeting. Copilot usage exceeds 85%. A chatbot answers branch-guideline questions (about 20,000 prompts a month), a scheduling agent handles meeting requests, and agents send thousands of alerts a day. UBS estimates a saving of 10,000 hours a month, according to Joe Cordeira in December 2025.
Does UBS use Microsoft or OpenAI models?
Yes. UBS names Microsoft Azure as a strategic AI partner, runs its Red assistants on Azure OpenAI Service and Azure AI Search (30,000 employees reached by December 2024, according to Microsoft) and deploys Microsoft 365 Copilot firm-wide. Its AI analyst avatars use OpenAI and Synthesia models. UBS says it works with several frontier developers and hyperscalers, but has not named an Anthropic or Google Cloud contract in the sources we reviewed.
Who is UBS's chief AI officer?
Daniele Magazzeni, formerly JPMorgan's chief analytics officer for EMEA and the commercial and investment bank and before that an AI professor at King's College London. He became UBS's first chief AI officer on 1 January 2026 and heads the Chief AI Office, which owns AI strategy, governance and platform standards across the group.
What is UBS Claves?
The single strategic AI platform UBS is consolidating its tools onto. It offers a range of models from lightweight to frontier with automated routing to balance performance and token cost, and is paired with evaluation capabilities for governance and value tracking, according to the group's innovation page.
- Innovation and AI at UBS (undated page, retrieved 2026-10-13)
- UBS appoints Chief AI Officer to drive its AI strategy
- The UBS AI Advantage (financial advisor experience)
- The University of Oxford and UBS join forces to launch the Oxford-UBS Centre for Applied AI
- UBS deploys AI programs to unlock efficiency
- UBS revamps leadership with tech, AI in mind
- Neobank N26 hires UBS exec as next CEO
- Tech executive departs UBS to become CEO of N26
- Fincen fines UBS $125M for money laundering recidivism
- Barclays, Lloyds, UBS Among Banks Picked by UK FCA for AI Tests
- Finster AI secures investment from UBS to advance AI innovation in investment banking
- UBS demands new junior bankers show AI proficiency
- UBS Group AG Annual Report 2025 on Form 20-F
- UBS first-quarter 2026 earnings call prepared remarks and Q&A (Form 6-K)
- UBS Invests in Domino Data Lab, Deepening Strategic Partnership to Drive Next Wave of Enterprise AI Innovation
- Joe Cordeira, UBS Global Wealth Management US (Global WealthTech Summit USA speaker profile)
- Executives Using AI Avatars Face a Patchwork of Regulations
- Behind UBS' AI strategy to win wallet share, client leads
- Wall Street banks ramp up digital assistants in bid to win productivity race
- UBS reports 2Q26 net profit of USD 2.8bn and USD 5.8bn for 1H26 (Business Wire)
- UBS at Bank of America financials conference: growth meets capital pressure (transcript)
- Conditional approval letter: UBS Bank USA conversion to a national bank (OCC #1360)
- UBS secures US bank licence in boost for wealth management plans
- UBS gets OCC final approval for US charter
- UBS fights for US wealth turnaround as it secures national bank license
- UBS moves toward full-service US bank for affluent clients
- UBS applies for US banking licence in wealth management growth drive
- UBS promotes from within to name new advisor head
- UBS nears full Credit Suisse integration by finishing IT project
- Credit Suisse in the USA (undated page, retrieved 2026-10-13)
- UBS and Microsoft unite: co-creating the future of banking with Azure AI (undated; figures as of December 2024)
- European bank UBS is seeing strong demand for AI-generated video avatars of its analysts
- Changes to UBS's Group Executive Board
- US11775887B2: Methods and systems for processing data having varied temporal characteristics to generate predictions related to management arrangements using random forest classifiers
- US11429879B2: Methods and systems for identifying dynamic thematic relationships as a function of time
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