A Midwest acquirer that has doubled in five years and now talks about AI the way it talks about payments plumbing: agentic dispute resolution from a vendor, automated Swift validation, and advice to clients on what not to tell a chatbot.
How is Old National using AI?
Old National calls itself the fifth-largest commercial bank headquartered in the Midwest (July 2026 results release; its FY2025 10-K, filed in February 2026, said sixth-largest), with about $74 billion in assets after a run of acquisitions that culminated in the $1.4 billion purchase of Minnesota's Bremer Financial, closed on 1 May 2025, which added 70 branches and made it the third-largest bank in the Twin Cities. Its AI record is modest and largely vendor-led, with an in-house AI centre of excellence disclosed in April 2026. In January 2026 Quavo, an agentic-AI disputes technology provider, gave Old National its Customer Confidence Award for the highest satisfaction rate in client dispute resolution, with the bank's chief operations officer Jeff Newcom saying quick, careful resolution of disputes and fraud concerns is 'fundamental'. In February 2026 the bank completed a Swift architecture overhaul with Axletree that meets the ISO 20022 mandate and, according to CTO Jason Berkowitz, has cut friction in international payments and raised automation and validation. No AI budget, platform or use-case count has been published, but chief information officer Matt Keen set out the governance model in May 2026: an AI Center of Excellence that writes acceptable-use policies and keeps a live inventory of AI, including AI inside vendor platforms. The bank's 2025 guidance to business clients on identifying AI that 'solves real business problems' and its 2026 guidance to consumers on what not to share with AI chatbots are its public voice. Around this sit the operational events of a consolidator: 244 Bremer service-centre jobs cut after the deal, a KeyBank veteran (Tim Burke) installed as president and COO in July 2025, a lawsuit accusing Bell Bank of orchestrating a mass resignation of bankers in December 2025, talks with Affirm to embed buy-now-pay-later in the banking app (60 million BNPL transactions by customers in 2025, 40,000 with active plans), a commercial-banking leadership realignment in April 2026, and record second-quarter 2026 results announced alongside an 'enhanced executive leadership structure'. The bank's own disclosures have since filled in the internal side. Matt Keen, Bremer's CIO, became Old National's chief information officer in July 2025. The 2025 10-K lists the development and use of AI, 'including digital employees and digital engineers', as a risk factor and warns that failing to 'strategically embrace' AI could leave the bank at a competitive disadvantage. On the first-quarter 2026 earnings call Ryan said an AI centre of excellence sits within the technology and data teams, called progress 'a lot of singles and doubles' (legacy Power BI code clean-up that would have taken top programmers a month was done in a week) and named first-line risk management as the next use case. In July 2026 he said the bank is investing in technology, AI and process improvements to make it more scalable, with an adjusted efficiency ratio of 45.2%. Earlier, a 2024 expansion of a four-year Infosys collaboration covered process digitisation 'powered by automation and GenAI', and the bank's data science officer told SAS in 2025 that it builds light applications with GenAI writing the source code.
Lead bank
Old National Bank
Assets (lead bank, Jun 30, 2026)
$74 billion
Charter
National bank (OCC)
Headquarters
Evansville, IN (Chicago co-headquarters)
Flagship platform
Vendor-delivered automation on an acquisition-built bank
AI leadership
Jim Ryan · Tim Burke · Matt Keen · Jason Berkowitz · Andrew McCammack · Jeff Newcom · Phil Lehner · Kevin Novak · Joe Wicklander · Scott Evernham · John Moran · Thomas L. Brown
- AI arrives through vendors: Quavo's agentic-AI disputes technology (Customer Confidence Award, January 2026) and Axletree's Symmetree layer hosting a Swift architecture that auto-flags and corrects non-compliant messages (ISO 20022, February 2026).
- The CTO's claim is operational: faster onboarding for large corporate clients, higher transaction volumes and 'increased automation and validation' in international payments.
- Client-facing AI guidance rather than internal disclosure: a 2025 framework for separating AI hype from business value and a 2026 privacy guide for consumers using AI for financial advice.
- A consolidator's operations: Bremer Financial ($1.4 billion, closed May 2025, 70 branches, 244 service-centre layoffs); talks with Affirm to embed BNPL in the app after customers made 60 million BNPL transactions in 2025.
- Leadership: CEO Jim Ryan; president and COO Tim Burke from KeyBank (July 2025); a commercial-banking realignment (April 2026) and an 'enhanced executive leadership structure' with record Q2 2026 results (July 2026).
- In-house work is now on the record: an AI centre of excellence in the technology and data teams (Q1 2026 call), GenAI-written code for 'light applications' (SAS report, 2025) and a 10-K risk factor naming 'digital employees and digital engineers'.
- First-line risk management is the next AI target the CEO named in April 2026; in July he tied AI and technology investment to a 45.2% adjusted efficiency ratio.
- Vendor-reported credit AI: Abrigo says Old National's loan reviewers gained about 31% in efficiency with its AI Loan Review Assistant (case study, July 2026).
- Governance is the best-documented AI work: Keen says the AI Center of Excellence sets acceptable-use policies, keeps a live inventory of AI across the organisation including inside vendor platforms, tracks the cost and governance obligations of AI that vendors embed, and gives employees a structured path from idea to implementation (Old National, 19 May 2026).
- One measured result is public, without a number: AI-powered automation in the call centre shortened average call handling time, which Keen says the bank can price in dollars; he adds that AI tools that synthesise financial information help commercial underwriters (19 May 2026; the same piece ran in the Milwaukee Business Journal on 10 June).
- Bremer integration: the majority of system conversions finished in mid-October 2025 (10-K); on the 22 October call Jim Ryan called it 'the best one we've ever done'; by April 2026 the bank had realised 100% of the $111 million of annual cost saves; Axletree, the Swift vendor, consulted on the integration. No AI work is attached to the conversion in any filing or call.
- Board oversight is documented in the 2026 proxy: the Enterprise Risk Committee, chaired by director Thomas L. Brown, monitors information security and technology risk 'including artificial intelligence', hears from the CIO and CISO at every regular quarterly meeting and is updated on 'artificial intelligence usage, developments and risks'; the board also takes reports from external AI experts.
- SEC language is concentrated in one filing: the FY2025 10-K has a full AI risk factor (about 18 AI-related terms, against one cyber-only mention in the FY2024 10-K), while the first- and second-quarter 2026 10-Qs contain no AI language at all. The July 2026 call adds one sentence: investing in 'technology, AI, and process improvements'.
- No chief AI officer or chief data officer appears in the proxy, the 10-K or any press release reviewed; the eight-member Operating Group formed in July 2026 has no technology or data leader; and a search of Google Patents on 14 October 2026 found no patent or published application assigned to Old National Bancorp.
- No AI platform, chief AI officer, use-case count or budget has been announced.
What is Vendor-delivered automation on an acquisition-built bank?
Old National has not announced an AI platform of its own. Its disclosed automation runs through partners: Quavo, an agentic-AI disputes provider, named it the bank with the highest client satisfaction for dispute resolution in its 2026 Trust in Banking awards; Axletree's Symmetree layer now hosts the bank's Swift architecture with built-in logic that flags and corrects non-compliant messages before transmission, which chief technology officer Jason Berkowitz credits with faster corporate onboarding and 'increased automation and validation'. The bank's own AI writing is client-facing: a 2025 guide on separating AI hype from AI that solves business problems, and a 2026 guide on what not to share with AI when seeking financial help.[1][7][5][6]
What AI partnerships and patents does Old National have?
Old National's named partners are vendors: Infosys for operations transformation with automation and GenAI (since 2020, expanded October 2024), Axletree Solutions for Swift hosting and message validation (completed February 2026), Abrigo for an AI loan-review assistant, and Quavo, the agentic-AI disputes provider that gave the bank a 2026 award. Affirm is in talks on embedded buy-now-pay-later. No AI lab, hyperscaler or chip supplier is named in the filings and releases reviewed. A Google Patents search on 14 October 2026 found no patent or published application assigned to Old National Bancorp or Old National Bank.[18][7][20][1][10][35][36]
| Item | What it is | Status | Date |
|---|---|---|---|
| Infosys | Operations transformation and process digitisation 'powered by automation and GenAI' using Infosys Topaz; collaboration since 2020 | In production | 2024-10-08[18] |
| Axletree Solutions (Symmetree) | Swift service bureau and integration layer with built-in validation of messages; also consulted on the Bremer integration | In production | 2026-02-10[7][32] |
| Abrigo | AI-powered Loan Review Assistant; the vendor reports about 31% higher reviewer efficiency | In production (vendor-reported) | 2026-07-07[20] |
| Quavo | Agentic-AI disputes provider; gave the bank its 2026 Customer Confidence Award; the release does not state whether the bank runs Quavo's AI | Award; scope of relationship not disclosed | 2026-01-22[1] |
| Affirm | Talks to embed buy-now-pay-later in the banking app | In talks | 2026-05-13[10] |
| Patents | No patent or published application assigned to Old National Bancorp (0 results) or Old National Bank (only third-party patents that mention the bank) | None found | 2026-10-14[35][36] |
What has Old National done on AI, and when?
- Jul 29, 2026
- Jul 22, 2026
Q2 2026 call: AI for scalability[15]
The CEO says the bank is investing in technology, AI and process improvements to become more scalable; adjusted efficiency ratio 45.2%, a seventh straight quarter of positive year-over-year operating leverage.
- Jul 22, 2026
Record second quarter; leadership structure enhanced[2]
Net income of $249.4 million; an 'enhanced executive leadership structure' announced.
- Jul 7, 2026
Abrigo case study: loan-review efficiency up about 31%[20]
Abrigo, the vendor, reports that Old National's loan reviewers became about 31% more efficient on average with its AI-powered Loan Review Assistant, expanding review capacity for a growing commercial portfolio.
- May 26, 2026
What not to share with AI[6]
Consumer guidance on privacy when using AI for financial help.
- May 19, 2026
CIO Matt Keen on the cost and return of AI[21][22]
In a client article (run by the Milwaukee Business Journal on 10 June) Keen describes the AI Center of Excellence: acceptable-use policies, a live AI inventory including vendor platforms, a path from idea to production; AI-powered call-centre automation cut handling time; AI tools help commercial underwriters.
- May 13, 2026
Talks with Affirm on embedded BNPL[10]
Customers made 60 million BNPL transactions in 2025; 40,000 have active plans.
- Apr 22, 2026
Q1 2026 call: Bremer cost saves fully realised[23]
The bank has realised 100% of the $111 million of annual run-rate cost saves expected from Bremer, with a record-low 46% adjusted efficiency ratio.
- Apr 22, 2026
Q1 2026 call: an AI centre of excellence[14]
Stood up within technology and data teams; a legacy Power BI clean-up done in a week instead of a month; first-line risk management next.
- Apr 13, 2026
Commercial-banking leadership realigned[3]
Chris Doyle joins in a restructured commercial organisation.
- Apr 2, 2026
Proxy statement: board oversight of AI and technology[31]
Names 'responsibly deploying artificial intelligence capabilities' as a strength; the Enterprise Risk Committee covers information security and technology 'including artificial intelligence' and receives CIO and CISO reports each quarter.
- Mar 10, 2026
RBC conference: Ryan on AI as both opportunity and risk[27]
The CEO says the bank is deploying AI as fast as possible and has not yet found how to monetise the savings; the board asked how AI will affect the bank in two to three years; AI should lower the cost of the risk infrastructure a bigger bank needs, whether the regulatory threshold is $100 billion or higher; the Bremer systems integration 'went exceptionally well'.
- Feb 19, 2026
2025 10-K names AI a risk factor[13]
Covers AI 'including digital employees and digital engineers' used by the bank and its vendors, and the risk of failing to achieve expected productivity or cost reduction from AI.
- Feb 10, 2026
Swift architecture with automated validation goes live[7]
Axletree's Symmetree layer; ISO 20022 compliance; the CTO cites reduced friction and more automation.
- Jan 22, 2026
- Jan 21, 2026
Q4 2025 call: technology spend is 'as much as we can'[26]
Ryan answers a question on technology spending: the bank is not underfunding investments in payments and client-facing capabilities and self-funds them; the CFO calls the conversion 'one of our smoothest and most successful integrations ever'.
- Dec 18, 2025
Lawsuit accuses Bell Bank of a 'coup d'état'[19]
An alleged orchestrated mass resignation of senior bankers from former Bremer markets.
- Oct 22, 2025
Q3 2025 call: Bremer systems conversion complete[25][13]
The conversion and rebranding of Bremer locations finished the weekend before the call; Ryan: 'this has been our best systems conversion to date', with high client sentiment and busy contact centres; cost saves start about 30 days after conversion.
- Oct 1, 2025
Guidance on AI-driven scams[34]
A client article on deepfake video, cloned voices and AI-written phishing, with advice to verify before acting and to slow down when pressured.
- Sep 23, 2025
Old National in SAS's 'Banking's AI Future' report[17]
Data science officer Andrew McCammack describes a suite of light applications where AI builds the source code.
- Jul 22, 2025
Q2 2025 call: 'looking at AI very intensely'[24]
Asked about technology, Ryan says the bank will keep investing in its infrastructure 'particularly around data', is looking at AI 'very intensely', and expects the outgoing CIO to retire at year end; Keen, hired from Bremer, will lead and the IT team keeps growing in Minnesota.
- Jul 22, 2025
KeyBank veteran named president and COO[11]
Tim Burke succeeds Mark Sander.
- Jul 1, 2025
Bremer's CIO becomes Old National's CIO[16]
Matt Keen joins the executive leadership team to shape technology strategy, with an emphasis on innovation, data and analytics.
- May 1, 2025
Bremer acquisition closes[12]
Senior Bremer executives depart; 244 service-centre jobs cut later in the year.
- Apr 11, 2025
Guidance on AI that 'solves real business problems'[5]
A four-tip framework for business clients evaluating AI tools.
- Feb 19, 2025
FY2024 10-K: AI appears only as a cyber threat[30]
The only AI language in the annual report is a cyber-risk sentence about threats growing with the increased use of artificial intelligence; the FY2025 10-K a year later adds a full AI risk factor.
- Jan 21, 2025
Bremer deal on track; more deals possible[9]
A $1.4 billion acquisition adding $16 billion of assets and 70 branches in Minnesota, North Dakota and Wisconsin.
- Oct 28, 2024
Axletree to host the bank's Swift architecture[32]
A software-as-a-service Swift service bureau that also creates, enriches and transports Swift messages from legacy back-office systems; Joe Wicklander, then president of treasury management, merchant services and financial institutions, announces it.
- Oct 8, 2024
Infosys collaboration expanded[18]
Operations transformation and process digitisation 'powered by automation and GenAI', using Infosys Topaz for business-process and customer-care transformation.
Where does Old National use AI today?
| System | What it does | Status | Use case |
|---|---|---|---|
| Dispute and fraud-claim resolution (Quavo)[1] | Quavo, whose disputes platform includes agentic-AI features, gave Old National its client-satisfaction award; the bank has not disclosed which Quavo AI features it uses. | Announced | Fraud detection |
| Automated Swift message validation (Axletree Symmetree)[7] | Rules-based validation logic flags and corrects non-compliant messages before transmission; the vendor release does not describe it as AI. | In production | Generative & agentic AI |
| Embedded BNPL in the banking app (Affirm, in talks)[10] | Affirm Edge would surface purchasing power and installment offers inside the app. | Announced | Customer-facing chatbots |
| AI centre of excellence and AI-assisted code[14][17] | A centre of excellence in the technology and data teams; AI used to clean up legacy Power BI code and to write source code for light applications. | In production | Generative & agentic AI |
| AI risk-factor disclosure[13] | The 10-K covers AI, including digital employees and digital engineers, used by the bank and vendors: regulatory scrutiny, biased algorithms or datasets, IP and cyber risk, and poor implementation. | In production | Model risk management |
| AI for first-line risk management[14] | The CEO's next target: 'checkers of checkers' work needed to embed risk into the first line as the bank grows. | Announced | AI governance (general) |
| Infosys operations transformation (automation and GenAI)[18] | An expanded collaboration using Infosys Topaz for business-process and customer-care transformation. | Announced | Third-party & vendor AI |
| Contact-centre automation[21][22] | Keen says AI-powered automation shortened average call handling time and that the bank measures the saving in dollars; no vendor, call volume or percentage is disclosed. | In production | Customer-facing chatbots |
| AI Center of Excellence: acceptable use and AI inventory[21] | A cross-functional body that sets acceptable-use policies, keeps a live inventory of AI across the organisation and takes employee ideas through to production. | In production | AI governance (general) |
| Assessment of AI embedded in vendor platforms[21][22] | The Center of Excellence tracks which vendor platforms embed AI, how the features are used and what cost and governance obligations follow; Keen: 'you're still accountable for what's happening inside vendor platforms'. | In production | Third-party & vendor AI |
| Board oversight of AI risk[31] | The Enterprise Risk Committee, chaired by Thomas L. Brown, covers information security and technology including AI, gets CIO and CISO reports at each regular quarterly meeting and hears from external AI experts. | In production | AI governance (general) |
| AI-enabled attack risk and client scam guidance[13][34] | The 10-K flags attackers using AI and deepfakes to induce staff and customers to disclose credentials; the bank publishes client guidance on deepfake video, cloned voices and AI-written phishing. | In production | Cybersecurity |
| Consumer guidance on AI and financial data[6] | What not to share with AI chatbots when seeking financial help. | In production | Data & privacy |
| AI-assisted commercial loan review (Abrigo Loan Review Assistant)[20] | Vendor-reported result: loan-reviewer efficiency up about 31% on average, with review capacity expanded while reviewers stay accountable for conclusions. | In production | Credit scoring & underwriting |
Use-case links open the tracker's rules-by-use-case matrix: which documents govern each system type.
Which AI vendors and fintechs does Old National work with?
| Company | What Old National uses it for | Status | Category |
|---|---|---|---|
| Abrigo | Loan Review Assistant for commercial loan review; in 2026 it supported reviews of more than 430 borrowers and about 4,300 pages of credit documentation a month (Abrigo case study, reviewer-reported results). | In production | Document AI |
| Affirm | In talks with Affirm to embed BNPL offers in the banking app | In talks | Fintech · BNPL & lending |
Each vendor and fintech page cites the source for the relationship, and vendor pages list products, pricing and other bank customers. Compare AI tools for banks by category, or read the fintech and neobank AI dossiers.
What has Old National disclosed in numbers?
| Metric | Value | As of |
|---|---|---|
| Rank among Midwest-headquartered banks (own description) | Fifth-largest commercial bank headquartered in the Midwest (sixth in the FY2025 10-K, by assets at 31 December 2025)[2][13] | Jul 22, 2026 |
| Bremer acquisition | $1.4 billion; $16 billion of assets; 70 branches[9] | Jan 21, 2025 |
| Bremer service-centre layoffs | 244[12] | Sep 10, 2025 |
| Customer BNPL transactions in 2025 / active plans | 60 million / 40,000[10] | May 13, 2026 |
| Second-quarter 2026 net income | $249.4 million (record)[2] | Jul 22, 2026 |
| Adjusted efficiency ratio | 45.2% (seventh straight quarter of positive year-over-year operating leverage)[15] | Jun 30, 2026 |
| Legacy Power BI code clean-up with AI | ≈ 1 week vs ≈ 1 month for top programmers[14] | Apr 22, 2026 |
| Total assets | ≈ $74 billion[4] | Jul 22, 2026 |
| Technology expense, second quarter 2026 (third quarter 2025, conversion quarter; first quarter 2025) | $29.6 million ($36.1 million; $22.0 million)[2] | Jun 30, 2026 |
| Technology expense, first six months 2026 vs 2025 | $58.7 million vs $53.5 million[2] | Jun 30, 2026 |
| Bremer annual run-rate cost saves realised | 100% of $111 million[23] | Apr 22, 2026 |
| Bremer systems conversion completed | Mid-October 2025 (majority of systems); announced on the 22 October 2025 call[25][13] | Oct 22, 2025 |
| AI-related terms in the annual report (editor count: artificial intelligence, AI, agentic, generative, machine learning) | 18 in the FY2025 10-K vs 1 in the FY2024 10-K[13][30] | Feb 19, 2026 |
| AI-related terms in the first- and second-quarter 2026 10-Qs (same editor count) | 0[29][28] | Jul 29, 2026 |
| Patents or published applications assigned to Old National Bancorp or Old National Bank | 0 found (Google Patents assignee search)[35][36] | Oct 14, 2026 |
| Loan-reviewer efficiency gain with Abrigo Loan Review Assistant (vendor-reported) | ≈ 31% on average[20] | Jul 7, 2026 |
“We've seen reduced friction in international payment processing, faster onboarding for our large corporate clients, higher transaction volumes, and improved operational efficiency through increased automation and validation.”[7]
Jason Berkowitz · Chief Technology Officer · Feb 10, 2026
“So like others, we are investing in AI. We've got an AI center of excellence stood up within our technology and data teams.”[14]
Jim Ryan · Chairman and CEO · Apr 22, 2026
“GenAI is exceptionally helpful in developing a full code base. With this insight, we're driving a new wave of innovation.”[17]
Andrew McCammack · Data Science Officer · Sep 23, 2025
“We're obviously looking at AI, you know, very intensely right now and how AI could help shape all of our technology.”[24]
Jim Ryan · Chairman and CEO · Jul 22, 2025
“I think we're spending as much as we can at this point in time. We're not underfunding new investments.”[26]
Jim Ryan · Chairman and CEO · Jan 21, 2026
“I mean, like every other institution, we're deploying AI as fast as possible.”[27]
Jim Ryan · Chairman and CEO · Mar 10, 2026
“You have to ask the right questions in your third-party risk management process, because you're still accountable for what's happening inside vendor platforms, even if you didn't build it.”[21]
Matt Keen · Chief Information Officer · May 19, 2026
“That extra 30 seconds translates to X number of dollars, because we can measure what that efficiency is worth.”[21]
Matt Keen · Chief Information Officer · May 19, 2026
“Resolving client disputes and fraud concerns quickly and with great care is fundamental to how we support the people and organizations who trust us.”[1]
Jeff Newcom · Chief Operations Officer · Jan 22, 2026
Who runs AI at Old National?
Jim RyanLinkedIn ↗
Tim BurkeLinkedIn ↗
President and Chief Operating Officer (from July 2025, ex-KeyBank)[11]
Matt KeenLinkedIn ↗
Chief Information Officer (from July 2025; previously CIO of Bremer Bank)[16]
Jason Berkowitz
Chief Technology Officer[7]
Andrew McCammackLinkedIn ↗
Data Science Officer[17]
Jeff NewcomLinkedIn ↗
Chief Operations Officer[1]
Phil LehnerLinkedIn ↗
President, Consumer Lending[10]
Kevin NovakLinkedIn ↗
Chief Information Security Officer (the CISO reports to the board's Enterprise Risk Committee each quarter)[33][31]
Joe Wicklander
President, Treasury Management and Merchant Services (Swift architecture, ISO 20022 and payments automation)[7][32]
Scott Evernham
Chief Risk Officer (since August 2019; member of the Operating Group formed in July 2026)[13][2]
John Moran
Chief Financial Officer (Operating Group member; presents the efficiency ratio and technology spending on earnings calls)[27][2]
Thomas L. Brown
Director; chair of the Enterprise Risk Committee, which monitors information security and technology risk including AI[31]
What AI roles is Old National hiring for?
Data as of · 2 AI-titled postings · read from Old National's own careers site, re-checked weekly
2 open AI-related postings on Old National's careers site as of Oct 25, 2026. A snapshot of current openings, not a source: postings close. Compare with other banks on which banks are hiring for AI.
Which regulators govern Old National's AI?
| Authority | Why it matters here | Documents |
|---|---|---|
| OCC | Old National Bank is a national bank; the OCC's model-risk bulletin governs vendor AI in disputes and payments. | OCC Bulletin 2026-13 |
| Federal Reserve | Quavo, Axletree and Affirm are third-party relationships under interagency guidance for the holding company. | SR 23-4 SR 26-2 |
| CFPB | Dispute resolution (Regulation E), embedded BNPL and consumer AI guidance sit squarely in the CFPB's remit. | ECOA / Regulation B adverse action (15 U.S.C. 1691(d); 12 CFR 1002.9) CFPB Chatbots in Consumer Finance (issue spotlight, 2023) |
| FinCEN | Automated Swift validation and dispute handling intersect with BSA/AML program expectations. | 2026 AML/CFT Program Proposed Rule |
Side by side: SR 11-7 vs SR 26-2 · OCC vs CFPB on AI lending · PRA SS1/23 vs SR 26-2 · MAS AI Risk Management Guidelines vs SR 26-2 · all comparisons.
What does the public record suggest about Old National's AI strategy?
Analysis by BankingNewsAI from the sources cited on this page. Observations, not advice.
01
Vendor AI is still the bank's AI
Agentic dispute resolution and automated payment validation are examinable model uses regardless of who built them; the third-party guidance is the operative rulebook.
02
Integration capacity is the constraint
A bank that closed Bremer in 2025 and realigned leadership twice in 2026 has its technology teams on conversions; expect AI to expand through the partners already in place.
03
Embedded BNPL would be the first customer-facing decisioning at scale
Affirm Edge puts a partner's underwriting inside the app; the bank owns the customer relationship and the complaint queue.
04
Publishing client guidance is not the same as publishing governance
Old National writes well about AI for clients; a statement of its own AI governance would cost little and close a gap with peers.
Where does the Old National record go deeper?
Which leader rankings does Old National appear in?
2 of the computed leaders rankings include Old National, each ranked from the same sourced bank pages.
How does Old National compare with its peers?
- How does Old National Bancorp compare with its peers on AI and technology?
- Old National Bancorp competitors and alternatives, by business line
Its peer group on this site, by business model and size:
Who leads AI at Old National?
Old National has no chief AI officer or chief data officer in its proxy, 10-K or press releases. AI runs through technology: Chief Information Officer Matt Keen, who joined on 1 July 2025 from Bremer Bank, describes an AI Center of Excellence that sets acceptable-use policies and keeps a live inventory of AI, including AI inside vendor platforms. Chief Technology Officer Jason Berkowitz leads the payments and Swift modernisation, Andrew McCammack is Data Science Officer, and CEO Jim Ryan sets direction. The board's Enterprise Risk Committee, chaired by Thomas L. Brown, receives CIO and CISO reports each quarter.
Does Old National use AI?
Through vendors, yes. Quavo, an agentic-AI disputes provider, recognised the bank in January 2026 for the highest client satisfaction in dispute resolution, and Axletree's Symmetree layer now automates validation of the bank's Swift messages. Old National has not announced an AI platform, chief AI officer or use-case count of its own.
What does Old National say about AI in its SEC filings?
The FY2025 10-K, filed 19 February 2026, carries a full AI risk factor covering 'digital employees and digital engineers', biased models, third-party AI the bank cannot control, and the competitive cost of failing to adopt AI; the FY2024 10-K mentioned AI only as a cyber threat. The first- and second-quarter 2026 10-Qs contain no AI language. The April 2026 proxy places AI oversight with the Enterprise Risk Committee. On the July 2026 call the CEO said only that the bank is investing in technology, AI and process improvements.
What did Old National acquire recently?
Bremer Financial of St. Paul, Minnesota, for $1.4 billion in cash and stock, closed on 1 May 2025, adding about $16 billion of assets and 70 branches and making Old National the third-largest bank in the Minneapolis–St. Paul area.
How did Old National integrate Bremer's technology?
The majority of Bremer's systems converted in mid-October 2025, about five and a half months after the 1 May 2025 close, and the bank told investors on 22 October that the conversion and rebranding were complete. CEO Jim Ryan called it the best systems conversion Old National has done; by April 2026 the bank had realised 100% of the $111 million of annual cost saves. Axletree consulted on the integration, and Bremer's CIO, Matt Keen, became Old National's CIO. Technology expense peaked at $36.1 million in the third quarter of 2025 and was $29.6 million in the second quarter of 2026. No filing links AI to the conversion.
- Old National Receives 2026 Trust in Banking Award
- Old National Bancorp Reports Record Second Quarter 2026 Results; Announces Enhanced Executive Leadership Structure
- Old National Announces Strategic Alignment of Commercial Banking Leadership, Welcomes Chris Doyle
- Old National Bancorp — Investor Relations (approximately $74 billion of assets)
- Four tips to identify AI solutions that solve real business problems
- What not to share when using AI for personal finance help
- Old National Bank, Axletree Solutions Partnership Finalizes Critical Swift Architecture, Achieves ISO 20022 Compliance for 2026
- Old National Receives 2026 Trust in Banking Award (wire)
- Acquisitive Old National eyes growth in Midwest, Southeast
- Affirm seeks bank apps to build its BNPL empire
- Old National names KeyBank exec president, COO
- Minnesota's Bremer Bank to lay off 244 after sale to Old National
- Old National Bancorp Annual Report on Form 10-K for the fiscal year ended December 31, 2025
- Old National (ONB) Q1 2026 Earnings Transcript
- Old National Bancorp Q2 Earnings Call Highlights
- Old National Names Matt Keen Chief Information Officer
- Banking's AI future: Industry executives reveal 5 lessons for responsible and profitable transformation
- Infosys' Collaboration with Old National is Accelerating the Bank's Operational and Technological Transformation
- Old National accuses Bell Bank of 'coup d'état'
- Old National Bank increased loan review efficiency and capacity with Abrigo
- How CFOs Can Drive Real Returns From AI Investments
- AI is growing, ROI isn’t: How to drive real returns based on new data
- Old National (ONB) Q1 2026 Earnings Call Transcript
- Old National (ONB) Q2 2025 Earnings Call Transcript
- Earnings call transcript: Old National Bancorp beats Q3 2025 forecasts
- Earnings call transcript: Old National Bancorp beats Q4 2025 EPS forecast
- Old National at RBC Conference: Strategic Growth and Optimism (transcript)
- Old National Bancorp Quarterly Report on Form 10-Q for the quarter ended June 30, 2026
- Old National Bancorp Quarterly Report on Form 10-Q for the quarter ended March 31, 2026
- Old National Bancorp Annual Report on Form 10-K for the fiscal year ended December 31, 2024
- Old National Bancorp 2026 Proxy Statement (DEF 14A)
- Old National, Axletree Solutions Collaborate for New Level of Secure Transaction Messaging Leveraging Swift
- Old National Information Security Team Recognized as Top 50 Worldwide by OnCon
- What You Need to Know About AI-Driven Scams
- Google Patents assignee search: Old National Bancorp (0 results)
- Google Patents assignee search: Old National Bank (only third-party patents that mention the bank)
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