Sells an integrated set of risk, lending, CECL, AML and analytics software to about 2,400 US banks and credit unions, grows by acquisition, and since 2025 has layered generative and agentic AI assistants onto those products.
What is Abrigo, and which banks use it?
Abrigo is a private, Raleigh-based software company formed in 2019 from Banker's Toolbox, MainStreet Technologies and Sageworks, backed by Accel-KKR and Carlyle. It sells lending, loan review, CECL and anti-money-laundering software to more than 2,400 US banks and credit unions and added AI assistants in 2025. Among our 100 banks, Old National uses its Loan Review Assistant, per a July 2026 Abrigo case study. Pricing is not published; products and AI add-ons are sold through quotes.
Category
Founded
2019
Headquarters
Raleigh, North Carolina, US
Ownership
Private-equity owned: Accel-KKR first invested in 2015 and was the majority investor when funds managed by Carlyle (NASDAQ: CG) made a strategic growth investment in August 2021, with Accel-KKR keeping a significant stake. No valuation has been disclosed.[4]
Deployment
SaaS software plus advisory services; AI features sold as modular add-ons to existing Abrigo products
Pricing
Sales-quoted software subscriptions and advisory services; AI capabilities sold as modular add-ons to existing Abrigo products · not published
Banks among the 100
1
- Abrigo was formed in 2019 by combining Banker's Toolbox (AML and fraud software), MainStreet Technologies and Sageworks, and has since acquired Farin, Valuant, BankLabs technology, DiCOM Software, TPG Software, Integrated Financial Solutions, Journey Technology Solutions and 360 View.
- Accel-KKR has backed Abrigo since 2015; Carlyle made a strategic growth investment in August 2021, when Abrigo reported more than 2,300 customers and revenue growth above 30% a year.
- In September 2025 Abrigo launched AskAbrigo, Lending Assistant, AML Assistant and an Allowance Narrative Generator, adding to its existing AI-powered Loan Review Assistant.
- On July 8, 2026 Abrigo announced the Agentic Platform Experience (APX) for lending, built on AWS, with general availability expected in the third quarter of 2026; Abrigo estimates agentic AI can cut manual labor by more than 40% (its own estimate).
- Abrigo's July 2026 case study says Old National's loan reviewers reported efficiency gains of about 31% on new loan reviews using Loan Review Assistant, with AI output not shown to examiners and reviewers responsible for conclusions (reviewer-reported).
- In September 2026 Abrigo added Allowance – Intelligent Automation, an add-on for the more than 1,000 institutions using its CECL product, due by the end of September 2026.
- Pricing is not published; Abrigo lists no price list, and describes its AI features as modules institutions can adopt at their own pace.
What does Abrigo sell to banks?
| Product | What it does | Status |
|---|---|---|
| Loan Review Assistant[11][7] | AI-powered workflow for commercial loan review that analyzes credit memoranda, financial statements and collateral files and drafts review narratives and workpapers for reviewers to validate. | Generally available |
| Abrigo Lending Assistant[7] | Generative AI in Abrigo's lending workflow that extracts data, drafts editable loan narratives and checks submitted documents against requests. | Generally available |
| AML Assistant (BAM+)[7][12] | Generates investigative narratives and triages alerts inside Abrigo's BAM+ anti-money-laundering software, combining generative AI and adaptive machine learning. | Generally available |
| AskAbrigo[7] | A generative AI assistant that answers staff questions from the institution's own policies and procedures and shows the source material. | Generally available |
| Abrigo Allowance (CECL) with Narrative Generator[7][14] | CECL allowance software used by more than 1,000 institutions; the Narrative Generator drafts editable explanations of reserve changes. | Generally available |
| Allowance – Intelligent Automation[14] | Add-on that runs recurring CECL tasks (calculations, forecasts, qualitative-factor scorecards, reports) with AI-generated narratives and approval workflow; scheduled for availability by the end of September 2026. | Announced |
| Abrigo Agentic Platform Experience (APX)[13] | AI agents for the full loan life cycle (document collection, data review, exception handling, quality control) under institution-specific policy guardrails; general availability expected in Q3 2026. | Announced |
How much does Abrigo cost?
How it is charged: Sales-quoted software subscriptions and advisory services; AI capabilities sold as modular add-ons to existing Abrigo products.
Abrigo does not publish a price list.
Pricing is not published; Abrigo's site lists no plans or prices, and its AI features are offered in a modular format through its sales team.
Which banks use Abrigo?
| Bank | What | Status |
|---|---|---|
| Old National Bancorp | Loan Review Assistant for commercial loan review; in 2026 it supported reviews of more than 430 borrowers and about 4,300 pages of credit documentation a month (Abrigo case study, reviewer-reported results).[11] | In production |
Among the 100 largest US banks on this site, from sources that name the bank: the bank, Abrigo or the press. Status is the furthest stage a source confirms.
What is Abrigo AI (assistants and the Agentic Platform Experience)?
Generative and agentic features embedded in Abrigo's existing products: Loan Review Assistant, Lending Assistant, AML Assistant, the Allowance Narrative Generator and the AskAbrigo policy assistant (2025), with the Abrigo Agentic Platform Experience (APX) for lending expected to be generally available in the third quarter of 2026.[7][13]
What has Abrigo done, and when?
- Sep 17, 2026
Adds AI automation to its CECL product[14]
Allowance – Intelligent Automation, an add-on for the 1,000+ Allowance customers, automates recurring CECL cycles and explains period-to-period changes with AI-generated narratives.
- Jul 8, 2026
Announces agentic lending platform (APX)[13]
Abrigo Agentic Platform Experience covers pipeline management, underwriting, closing, servicing and portfolio administration, runs on AWS, and is expected to be generally available in Q3 2026.
- Jul 7, 2026
Old National case study on Loan Review Assistant[11]
Abrigo published results from Old National Bank, where reviewers reported about 31% average efficiency gains on new loan reviews (a typical range of 20% to 40%).
- Mar 6, 2026
Acquires 360 View[9]
Abrigo bought 360 View's banking CRM, marketing automation and profitability analytics, saying the combined data environment prepares for its AI features.
- Jan 30, 2026
Acquires Journey Technology Solutions[8]
The banking data and analytics firm adds data aggregation, reporting and behavioral analytics for community institutions.
- Sep 9, 2025
Expands AI portfolio[7]
Abrigo launched AskAbrigo, Lending Assistant, AML Assistant and the Allowance Narrative Generator, offered as modules alongside its Loan Review Assistant.
- Mar 27, 2024
Acquires TPG Software[6]
TPG's investment accounting software extended Abrigo's CECL, stress-testing and asset/liability products for bank finance teams.
- Jan 27, 2023
Acquires DiCOM Software for loan review[5]
DiCOM's automated credit-risk and loan-review software was Abrigo's third acquisition in five months, after BankLabs' construction-lending products and Valuant.
- Aug 3, 2021
Carlyle makes a strategic growth investment[4]
Carlyle invested alongside majority investor Accel-KKR; Abrigo then reported more than 2,300 customers and revenue growth above 30% year over year, and said the money would fund M&A.
- Jan 15, 2019
What do banks use Abrigo for?
| Use | What it does | Status | Use case |
|---|---|---|---|
| AI-assisted commercial loan review[11] | Loan Review Assistant drafts purpose and repayment assessments, financial summaries and risk-rating support that reviewers validate. | In production | Credit scoring & underwriting |
| AML alert investigation narratives[12][7] | AML Assistant assembles customer and transaction history already in BAM+ into a starting narrative for each alert; F&M Bank estimates about 5 minutes saved per alert. | In production | AML / KYC |
| Policy and procedure assistant[7] | AskAbrigo answers staff questions from the institution's own policies, citing the source documents. | In production | Generative & agentic AI |
| CECL allowance automation and narratives[7][14] | AI-generated narratives explain reserve changes between periods; the 2026 add-on automates recurring allowance runs with approvals and controls. | Rolling out | Model risk management |
| Agentic lending operations[13] | APX agents coordinate document collection, data review, exception handling and quality control across the loan life cycle with human oversight. | Announced | Generative & agentic AI |
What has Abrigo disclosed in numbers?
| Metric | Value | As of |
|---|---|---|
| Financial institutions served (vendor-reported) | More than 2,400[13] | Jul 8, 2026 |
| Institutions using Abrigo Allowance (CECL) | More than 1,000[14] | Sep 17, 2026 |
| Old National loan-review efficiency (vendor case study, reviewer-reported) | About 31% average on new loan reviews; 15%-40% depending on review type[11] | Jul 7, 2026 |
| Old National documentation analyzed with Loan Review Assistant | About 4,300 pages a month; more than 430 borrowers and $8.7 billion of credit exposure reviewed in 2026[11] | Jul 7, 2026 |
| Customers and growth at the Carlyle investment | More than 2,300 customers; revenue growth above 30% year over year[4] | Aug 3, 2021 |
| AskAbrigo time saved (user-reported, per Abrigo) | 30 minutes to five hours a week[7] | Sep 9, 2025 |
“Since adopting Loan Review Assistant across our team, we've seen firsthand how AI can drive both efficiency and consistency in credit review.”[11]
Sam Patton · Credit Review Innovation & Analytics Lead, Old National Bank · Jul 7, 2026
“We built Abrigo APX with explainability, governance, and operational control at its core because financial institutions need AI that can scale responsibly.”[13]
Ravi Nemalikanti · Chief Product and Technology Officer, Abrigo · Jul 8, 2026
Who runs Abrigo?
Which rules apply to a bank using Abrigo?
| Authority | Why it matters here | Documents |
|---|---|---|
| Federal Reserve | Abrigo's CECL allowance models and AI-drafted reserve narratives feed a bank's financial reporting and credit-risk figures, so a Fed-supervised bank using them should validate and monitor them under SR 26-2 and manage Abrigo as a third party under SR 23-4. | SR 26-2 SR 23-4 |
| OCC | National banks such as Old National that run loan review or AML alert triage on Abrigo's AI assistants take on third-party risk under OCC Bulletin 2023-17, and vendor models in those workflows fall under the revised model-risk guidance in OCC Bulletin 2026-13. | OCC Bulletin 2023-17 OCC Bulletin 2026-13 |
| FinCEN | Abrigo's BAM+ and AML Assistant support BSA/AML alert investigation; the 2018 interagency innovation statement encourages banks to test AI in BSA/AML programs, and since the 2021 BSA/AML model-risk statement was rescinded in April 2026, AML models such as these fall under the general revised model-risk guidance. | 2021 BSA/AML Model Risk Management Statement 2018 Joint Statement on BSA/AML Innovation |
| FDIC | Abrigo describes its products as purpose-built for community financial institutions; for FDIC-supervised state non-member banks, outsourcing loan review, CECL or AML work to Abrigo falls under the interagency third-party guidance issued as FDIC FIL-29-2023. | FDIC FIL-29-2023 |
Linked authorities have a page in the AI Regulation Tracker; the others are named for completeness.
What should a bank note before buying Abrigo?
Analysis by BankingNewsAI from the sources cited on this page. Observations, not advice or a recommendation.
01
Pricing is not published
Abrigo lists no plans or prices; its AI assistants are sold as modules on top of existing Abrigo products, so cost depends on which products an institution already licenses.
02
Results are vendor-published and reviewer-reported
Old National's efficiency figures come from an Abrigo case study and, per the case study itself, reflect reviewer-reported improvements based on internal feedback rather than a measured study.
03
The agentic platform is not yet generally available
APX was announced in July 2026 with general availability expected in the third quarter of 2026, and the CECL automation add-on was due by the end of September 2026; neither had production results published at the time of writing.
04
Acquisitions shape the product set
Abrigo has bought at least eight companies or product lines since 2019, most recently Journey Technology Solutions and 360 View in 2026; buyers integrating several Abrigo modules may be integrating products of different origins.
05
Governance controls appear in the one bank case study
Old National kept AI output away from examiners, required reviewers to validate AI content and kept analysts responsible for conclusions, which is the operating model Abrigo describes for Loan Review Assistant.
What are the alternatives to Abrigo?
Ocrolus
Classifies, extracts and checks lending documents (bank statements, pay stubs, tax forms) and returns cash-flow and income analytics.
Blend
Origination software for mortgages, home equity, consumer loans and deposit accounts; its Autopilot AI agent reviews borrower documents.
Snapdocs
Digital mortgage closing platform (eClosing, eVault, notary network) with AI quality control of closing and funding documents.
Covecta
Agentic AI for banks and lenders: pre-built agents that read documents, draft credit memos and run loan and deposit operations checks.
How much does Abrigo cost?
Abrigo does not publish prices. Its lending, loan review, CECL, AML and analytics products are sold through its sales team, and its AI capabilities (Loan Review Assistant, Lending Assistant, AML Assistant, AskAbrigo) are offered as modules institutions can adopt one at a time, so cost depends on the product mix and institution size.
Which banks use Abrigo?
Among the 100 largest US banks we track, Old National Bank uses Abrigo's Loan Review Assistant, according to an Abrigo case study published in July 2026. Abrigo says it serves more than 2,400 financial institutions, and its other published case studies mostly name community banks and credit unions such as F&M Bank, Alpine Bank and Bank of Utah.
Who owns Abrigo?
Abrigo is privately owned by private-equity investors. Accel-KKR first invested in 2015 and was the majority investor in August 2021, when funds managed by Carlyle made a strategic growth investment; Accel-KKR kept a significant stake. No valuation has been disclosed.
What does Abrigo's Loan Review Assistant do?
It is an AI workflow for commercial loan review. Reviewers use it to analyze credit memoranda, financial statements, collateral and guarantor files and to draft repayment assessments, financial summaries, risk-rating support and review narratives, which they then validate. At Old National, AI output is not shown to examiners and reviewers remain responsible for conclusions.
Is Abrigo a bank or regulated entity?
No. Abrigo is a software and advisory vendor. The banks and credit unions that use it remain responsible for loan review, CECL, AML and lending decisions, and examiners treat Abrigo as a third-party service provider whose relationship the institution must manage under interagency third-party risk guidance.
Abrigo vs Ocrolus: what is the difference?
Abrigo sells an integrated suite for community and regional banks (loan origination, loan review, CECL, AML and analytics) with AI assistants built into those products. Ocrolus is a document-processing specialist that extracts and checks data from bank statements, pay stubs and tax forms for lenders, billed per document or file. A bank could use Ocrolus-style extraction alongside an Abrigo lending workflow.
- Company (undated page, retrieved 2026-09-24)
- Meet the Leadership Team | Abrigo (undated page, retrieved 2026-09-24)
- MST is Now Abrigo
- Fast-growing BankTech Software Provider Abrigo Announces Strategic Growth Investment from Carlyle
- Abrigo acquires DiCOM Software, expanding capabilities and increasing scale
- Abrigo acquires TPG Software
- Abrigo expands AI portfolio to accelerate banking transformation
- Abrigo acquires Journey Technology Solutions
- Abrigo acquires 360 View to power data-driven growth
- Abrigo CEO Jay Blandford named "FinTech Company CEO of the Year" in 2026 FinTech Breakthrough Awards Program
- Old National Bank increased loan review efficiency and capacity with Abrigo
- F&M Bank improves investigation with AI-powered AML Assistant
- Abrigo launches agentic AI platform
- Abrigo bets on AI to cut CECL workload for banks
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