Sells banks ChatGPT seats for employees and API access to its models, and in 2026 added on-site engineering deals, a financial-services edition built with investment-bank design partners, and a separately funded deployment company.
What is ChatGPT Enterprise, and which banks use it?
ChatGPT Enterprise is OpenAI's workplace version of ChatGPT, launched in 2023. OpenAI, valued at $852 billion in March 2026 and roughly 27% owned by Microsoft, filed confidentially for a US IPO in June 2026. Among our 100 banks, Morgan Stanley's advisor assistants run on OpenAI models, BNY builds agents on them, and Customers Bank, SouthState, JPMorganChase and Goldman Sachs use OpenAI tools or models. ChatGPT Business seats list at $20 per user per month, billed annually; Enterprise pricing is custom, through sales.
Category
Founded
2015
Headquarters
San Francisco, California, US
Ownership
Product of OpenAI Group PBC, a public benefit corporation controlled by the nonprofit OpenAI Foundation (26% stake) with Microsoft holding roughly 27%; valued at $852 billion post-money after a $122 billion round closed March 31, 2026, and confidentially filed for a US IPO on June 8, 2026.[3][8][10]
Deployment
SaaS workspace (ChatGPT Business and Enterprise) and API (cloud); OpenAI models are also sold through Amazon Bedrock and power Microsoft 365 Copilot
Pricing
Per-seat monthly subscriptions for ChatGPT Business (standard and premium seats, billed annually or monthly); ChatGPT Enterprise on annual, custom-priced contracts with volume discounts; API billed per token
Banks among the 100
7
- OpenAI's pricing page lists ChatGPT Business at $20 per standard seat and $100 per premium seat per month, billed annually; ChatGPT Enterprise is 'custom pricing', with buyers told to contact sales.
- OpenAI restructured in October 2025: the nonprofit OpenAI Foundation controls the for-profit OpenAI Group PBC and holds 26% of it, Microsoft holds roughly 27%, and employees and investors hold the remaining 47%.
- OpenAI closed a $122 billion round at an $852 billion post-money valuation in March 2026, said it was generating $2 billion in revenue a month, and confidentially filed for a US IPO in June; its CFO told staff in August it 'will be a public company in 2027.'
- Morgan Stanley named OpenAI its only wealth-management strategic AI partner in March 2023, and in September 2026 was a design partner, with Evercore, for OpenAI's ChatGPT for Financial Services.
- Customers Bank adopted ChatGPT Enterprise in 2023 and in April 2026 signed a multiyear collaboration under which OpenAI engineers work on site; BNY CEO Robin Vince joined OpenAI's boards in July 2026.
- Outside our 100 US banks, OpenAI's own case studies say BBVA has about 100,000 employees on ChatGPT Enterprise and MUFG has deployed it to about 35,000 employees at MUFG Bank.
- In November 2025 OpenAI disclosed that an attacker had exported limited analytics data about API users from Mixpanel, a third-party analytics provider it used; OpenAI said it was not a breach of its own systems and that no chat, API requests, passwords, API keys or payment details were exposed.
What does ChatGPT Enterprise sell to banks?
| Product | What it does | Status |
|---|---|---|
| ChatGPT Enterprise[2][4] | Enterprise workspace with expanded context, SCIM, EKM, role-based access, custom data retention, data residency in ten regions, 24/7 priority support and custom legal terms; sold on custom pricing. | Generally available |
| ChatGPT Business[2] | Self-serve workspace with SAML SSO, MFA, admin controls, usage analytics and no training on business data by default, with standard and premium seat types. | Generally available |
| ChatGPT for Financial Services[13] | A tailored ChatGPT Work experience for investment banks combining private-market data from providers such as PitchBook with OpenAI's GPT-6 Astra model, built with design partners Morgan Stanley and Evercore. | Generally available |
| OpenAI API and models via Amazon Bedrock[15] | OpenAI's models are available by API from OpenAI and are also listed among the model providers on Amazon Bedrock, AWS's multi-model platform. | Generally available |
| OpenAI Deployment Company (DeployCo)[14] | A separately funded OpenAI venture that places engineers inside client organisations to deploy AI; BBVA and Goldman Sachs are among its investors. | Announced |
How much does ChatGPT Enterprise cost?
How it is charged: Per-seat monthly subscriptions for ChatGPT Business (standard and premium seats, billed annually or monthly); ChatGPT Enterprise on annual, custom-priced contracts with volume discounts; API billed per token.
| Product | Plan | List price | Unit | Checked |
|---|---|---|---|---|
| ChatGPT Business | Standard seat[2] | $20 | per user per month, billed annually ($25 per month if billed monthly) | Sep 24, 2026 |
| ChatGPT Business | Premium seat[2] | $100 | per user per month, billed annually ($125 per month if billed monthly); 5x the usage of a standard seat | Sep 24, 2026 |
| OpenAI API | gpt-6-astra[1] | $10.00 input / $50.00 output | per 1M tokens, standard tier, short context | Sep 24, 2026 |
| OpenAI API | gpt-5.6-terra[1] | $2.00 input / $12.00 output | per 1M tokens, standard tier, short context | Sep 24, 2026 |
ChatGPT Enterprise pricing is not published: OpenAI's pricing page lists it as 'custom pricing' and directs buyers to its sales team, with annual plans, invoicing and volume discounts. No bank has disclosed what it pays.
Which banks use ChatGPT Enterprise?
| Bank | What | Status |
|---|---|---|
| Morgan Stanley | OpenAI-powered AI @ Morgan Stanley Assistant (98% of advisor teams) and Debrief for wealth advisors; design partner for ChatGPT for Financial Services (2026).[16][13] | In production |
| BNY (Bank of New York Mellon) | ChatGPT and the API inside BNY's Eliza platform, with OpenAI frontier models; OpenAI reports 20,000 employees building agents.[6] | In production |
| Customers Bancorp | ChatGPT Enterprise since 2023; 75% of team members use OpenAI-powered tools; multiyear collaboration with on-site OpenAI engineers from April 2026.[17][18] | In production |
| SouthState Bank | OpenAI's ChatGPT is one of two generative-AI applications approved for employee use, after vendor due diligence and model testing.[19] | In production |
| JPMorgan Chase | OpenAI models such as GPT-4 swapped into LLM Suite, the bank's in-house gen-AI portal used by 200,000 people.[20] | In production |
| Goldman Sachs | GS AI assistant gives staff a choice of models including 'the latest GPTs'.[21] | In production |
| First Interstate BancSystem | Piloting a commercial-loan onboarding agent co-created with Fiserv on agentOS, which Fiserv developed with OpenAI.[22] | Pilot |
Among the 100 largest US banks on this site, from sources that name the bank: the bank, ChatGPT Enterprise or the press. Status is the furthest stage a source confirms.
What is ChatGPT Enterprise?
The enterprise ChatGPT workspace, launched August 2023, with SCIM, enterprise key management, role-based access, custom data retention, data residency in ten regions and no training on business data by default, per OpenAI's pricing page.[2][4]
What has ChatGPT Enterprise done, and when?
- Sep 10, 2026
ChatGPT for Financial Services[13]
OpenAI launched ChatGPT for Financial Services for investment banks, built through a design partnership with Morgan Stanley and Evercore.
- Jul 21, 2026
BNY's CEO joins OpenAI's boards[12]
OpenAI appointed BNY CEO Robin Vince and Nubank CEO David Vélez to its nonprofit and for-profit boards.
- Jun 8, 2026
Confidential IPO filing[10]
OpenAI confidentially filed for a US initial public offering, a week after rival Anthropic.
- May 14, 2026
- Apr 27, 2026
Customers Bank multiyear collaboration[17]
Customers Bank announced a multiyear strategic collaboration with OpenAI covering lending, deposits and payments, expanding a relationship that began with ChatGPT Enterprise in 2023.
- Mar 31, 2026
$122 billion round at $852 billion[8]
OpenAI closed $122 billion of committed capital at an $852 billion post-money valuation, and said it was generating $2 billion in revenue a month.
- Dec 12, 2025
BNY case study: 20,000 employees building agents[6]
OpenAI published a BNY case study: the Eliza platform pairs BNY's governance with models including OpenAI's, with 125-plus live use cases and 20,000 employees building agents.
- Nov 26, 2025
Mixpanel analytics incident disclosed[5]
OpenAI disclosed that an attacker had exported limited analytics data on API users from third-party provider Mixpanel; a December clarification added some ChatGPT users who had filed help-centre tickets.
- Oct 28, 2025
Recapitalization into OpenAI Group PBC[3]
OpenAI's for-profit became OpenAI Group PBC, controlled by the OpenAI Foundation (26% stake), with Microsoft holding roughly 27%.
- Jan 14, 2025
SouthState approves ChatGPT and Copilot only[19]
SouthState said it had approved only two generative-AI applications for employees, Microsoft's Copilot and OpenAI's ChatGPT, after vendor due diligence and its own model tests.
- Jun 26, 2024
Morgan Stanley launches Debrief[16]
Morgan Stanley launched AI @ Morgan Stanley Debrief, an OpenAI-powered tool that takes meeting notes with client consent; 98% of advisor teams had adopted the Assistant.
- Aug 28, 2023
ChatGPT Enterprise launched[4]
OpenAI launched ChatGPT Enterprise, saying it does not train on business data or conversations and is SOC 2 compliant, with conversations encrypted in transit and at rest.
- Mar 1, 2023
Morgan Stanley names OpenAI its wealth AI partner[16]
Morgan Stanley Wealth Management announced OpenAI as its only wealth-management strategic partner, then fully rolled out the OpenAI-powered AI @ Morgan Stanley Assistant in September 2023.
What do banks use ChatGPT Enterprise for?
| Use | What it does | Status | Use case |
|---|---|---|---|
| Employee assistants and agent building[16][6][17][20] | Advisor assistants at Morgan Stanley, employee-built agents at BNY and Customers Bank, and model choice inside JPMorganChase's LLM Suite and Goldman's GS AI. | In production | Generative & agentic AI |
| Commercial lending workflows[17][22] | Customers Bank's collaboration targets lending, deposits and payments; First Interstate pilots a commercial-loan onboarding agent built on Fiserv's OpenAI-based agentOS. | Pilot | Credit scoring & underwriting |
| Investment-banking research[13] | ChatGPT for Financial Services combines private-market data with GPT-6 Astra for banker research, built with Morgan Stanley and Evercore. | Pilot | Trading & capital markets |
| Model testing before approval[19] | SouthState put ChatGPT through vendor due diligence and expert-written accuracy and safety tests before approving it for staff. | In production | AI governance (general) |
| Fourth-party exposure[5] | The 2025 Mixpanel incident involved a provider OpenAI used for web analytics, not OpenAI's own systems. | In production | Third-party & vendor AI |
What has ChatGPT Enterprise disclosed in numbers?
| Metric | Value | As of |
|---|---|---|
| Post-money valuation | $852 billion, after $122 billion of committed capital[8] | Mar 31, 2026 |
| Revenue (company-reported) | $2 billion a month; $13.1 billion in 2025[8] | Mar 31, 2026 |
| ChatGPT weekly active users (company-reported) | More than 900 million, including more than 50 million subscribers[8] | Mar 31, 2026 |
| Enterprise share of OpenAI's business | Roughly 40% as of January 2026, with the CFO targeting 50% by year-end[9] | Apr 25, 2026 |
| Ownership of OpenAI Group | OpenAI Foundation 26%, Microsoft roughly 27%, employees and investors 47%[3] | Oct 28, 2025 |
| BNY employees building agents (vendor-reported) | 20,000, across 125-plus live use cases[6] | Dec 12, 2025 |
| Non-US bank deployments of ChatGPT Enterprise (vendor-reported) | About 100,000 BBVA employees globally; about 35,000 employees at MUFG Bank[23][24] | Jul 7, 2026 |
| Customers Bank staff using OpenAI tools (bank-reported) | 75% of team members[17] | Apr 27, 2026 |
“We're effectively teaching ChatGPT to research like an analyst and back up its conclusions like an analyst.”[13]
Nick Turley · Vice President of Product, OpenAI · Sep 10, 2026
“We expect a fundamental re-engineering of how Customers Bank operates”[17]
Sam Sidhu · President and CEO, Customers Bancorp · Apr 27, 2026
“Our mantra is 'AI for everyone, everywhere, and in everything,'”[6]
Sarthak Pattanaik · Chief Data and AI Officer, BNY · Dec 12, 2025
Who runs ChatGPT Enterprise?
Which rules apply to a bank using ChatGPT Enterprise?
| Authority | Why it matters here | Documents |
|---|---|---|
| OCC | A ChatGPT Enterprise contract, or API use embedded in lending workflows as at Customers Bank, is a third-party relationship; the 2023 interagency guidance expects due diligence on data handling, contract terms such as retention and residency, and exit planning. | OCC Bulletin 2023-17 FDIC FIL-29-2023 |
| Federal Reserve | SR 26-2 leaves generative and agentic AI outside model-risk scope, so a bank using OpenAI models for agents that touch lending or onboarding must govern them through enterprise risk management rather than rely on model-validation rules alone. | SR 26-2 |
| NY DFS | Part 500 requires covered banks to manage the cybersecurity of third-party service providers; the Mixpanel incident shows that a provider's own vendors can expose data about the bank's users. | 23 NYCRR Part 500 DFS AI Cybersecurity Industry Letter (Oct 2024) |
| EU AI Act | OpenAI's GPT models are general-purpose AI models whose provider carries transparency and documentation obligations under the AI Act, detailed in the GPAI Code of Practice; banks deploying ChatGPT in the EU rely on that documentation for their own obligations. | Regulation (EU) 2024/1689 General-Purpose AI Code of Practice |
Linked authorities have a page in the AI Regulation Tracker; the others are named for completeness.
What should a bank note before buying ChatGPT Enterprise?
Analysis by BankingNewsAI from the sources cited on this page. Observations, not advice or a recommendation.
01
Enterprise pricing is not published
OpenAI publishes ChatGPT Business seat prices ($20 and $100 per month, billed annually) but lists ChatGPT Enterprise as custom pricing through sales.
02
Several bank relationships run through other platforms
JPMorganChase and Goldman Sachs reach OpenAI models through in-house portals that also offer other vendors' models, and First Interstate's pilot runs on Fiserv's agentOS on AWS Bedrock.
03
The counterparty's structure is changing
OpenAI recapitalized into a public benefit corporation in October 2025 and has filed confidentially for an IPO; its CFO has said it will be public in 2027.
04
Bank ties go beyond buying
Goldman Sachs is an investor in OpenAI's DeployCo and BNY's CEO sits on OpenAI's boards, alongside those banks' use of OpenAI models.
05
Fourth-party incidents matter
OpenAI's 2025 Mixpanel disclosure involved an analytics vendor rather than OpenAI's own systems, and affected API users and some ChatGPT users who filed help-centre tickets.
What are the alternatives to ChatGPT Enterprise?
Microsoft 365 Copilot
AI assistant inside Word, Excel, Outlook and Teams, grounded in a firm's Microsoft 365 data, plus Copilot Studio for building agents.
Claude (Anthropic)
Anthropic's Claude models and workplace plans (Team, Enterprise), sold direct and through AWS and Microsoft.
Gemini Enterprise (Google Cloud)
Google Cloud's workplace AI app and agent platform on Gemini models, connecting to Google Workspace, Microsoft 365 and business data.
Amazon Bedrock (AWS)
AWS service giving one API to foundation models from Amazon, Anthropic, OpenAI, Meta and others, plus AgentCore for running agents.
GitHub Copilot
AI coding assistant and coding agent in the IDE, CLI and GitHub.com, with Business and Enterprise plans billed per seat plus AI credits.
How much does ChatGPT Enterprise cost a bank?
OpenAI does not publish ChatGPT Enterprise prices; its pricing page lists 'custom pricing' and directs buyers to sales, with annual plans, invoicing and volume discounts. The smaller ChatGPT Business plan is published at $20 per standard seat and $100 per premium seat per month, billed annually, or $25 and $125 billed monthly (checked September 24, 2026).
Which banks use ChatGPT or OpenAI models?
Among the 100 banks we track, Morgan Stanley (advisor assistants on OpenAI models), BNY (Eliza platform), Customers Bank (ChatGPT Enterprise since 2023), SouthState (approved for employees), JPMorganChase (LLM Suite) and Goldman Sachs (GS AI) use OpenAI tools or models, and First Interstate is piloting a Fiserv agent built with OpenAI. Each has a cited source on this page.
Who owns OpenAI?
ChatGPT Enterprise is sold by OpenAI Group PBC, a public benefit corporation controlled by the nonprofit OpenAI Foundation, which holds 26%. Microsoft holds roughly 27% and employees and other investors the remaining 47%, per OpenAI. It was valued at $852 billion in March 2026 and filed confidentially for a US IPO in June 2026.
Does OpenAI train on a bank's ChatGPT Enterprise data?
OpenAI says it does not train on business data by default in ChatGPT Business and Enterprise, and has said since launch that ChatGPT Enterprise is SOC 2 compliant with conversations encrypted in transit and at rest. Enterprise adds custom data retention policies, enterprise key management and data residency in ten regions, per its pricing page.
Is OpenAI going public?
OpenAI confidentially filed for a US initial public offering on June 8, 2026, a week after Anthropic did the same. In August 2026 its CFO, Sarah Friar, told employees that OpenAI 'will be a public company in 2027' or sooner. It has not published an offering size or date.
ChatGPT Enterprise vs Microsoft 365 Copilot: what is the difference?
ChatGPT Enterprise is OpenAI's standalone workspace sold on custom pricing, while Microsoft 365 Copilot is an add-on inside Office apps and Teams at a published $30 per user per month. Copilot runs partly on OpenAI's models, and Microsoft holds roughly 27% of OpenAI Group. SouthState approved both for employees.
- Pricing | OpenAI API (undated page, retrieved 2026-09-24)
- Business Pricing (undated page, retrieved 2026-09-24)
- Our Structure (undated page, retrieved 2026-09-24)
- Introducing ChatGPT Enterprise
- What to know about a recent Mixpanel security incident
- BNY builds “AI for everyone, everywhere” with OpenAI
- 2. OpenAI
- OpenAI closes funding round at an $852 billion valuation
- AI talent war: Software industry is a new target as top executives jump ship to OpenAI
- OpenAI files for US IPO after Anthropic as AI giants head to public markets
- OpenAI 'will be a public company in 2027' or sooner, CFO Friar tells employees
- OpenAI appoints two new members to board of directors
- OpenAI launches financial tool for Wall Street bankers
- BBVA and Goldman Sachs invest in OpenAI's new venture
- Amazon Bedrock Pricing (undated page, retrieved 2026-09-24)
- Launch of AI @ Morgan Stanley Debrief
- Customers Bank Announces Strategic Collaboration with OpenAI to Redefine the Commercial Banking Operating Model
- OpenAI will embed staff at Customers Bank under multiyear deal
- 6 things banks look for in gen AI models and companies
- How JPMorganChase democratized employee access to gen AI
- Goldman Sachs staff now write a million gen AI prompts a month
- Fiserv has co-created AI agents with six banks and OpenAI
- BBVA puts AI at the core of banking with OpenAI
- MUFG aims to become AI-native with OpenAI
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