Sells banks pay-per-use access to many foundation models inside the AWS accounts and regions where their data already sits, plus agent infrastructure; banks often reach it through software vendors, such as Fiserv and Nasdaq Verafin, that build on it.
What is Amazon Bedrock, and which banks use it?
Amazon Bedrock is AWS's managed service for calling foundation models from Amazon, Anthropic, OpenAI, Meta and others through one API, generally available since September 2023 and used by more than 125,000 customers, according to Amazon. Among our 100 banks, BankUnited runs an internal assistant on Claude in Bedrock, FNBO uses Nasdaq Verafin agents built on it, and First Interstate is piloting a Fiserv agent on Fiserv's Bedrock-based agentOS. Pricing is published per million tokens and varies by model, region and service tier.
Category
Founded
2023
Headquarters
Seattle, Washington, US
Ownership
Product of Amazon Web Services, part of Amazon (NASDAQ: AMZN); AWS is a $169 billion annualized revenue run-rate business, and Amazon has committed investments in both Anthropic and OpenAI, whose models it sells on Bedrock.[7][11][12]
Deployment
API (cloud) on AWS, with in-Region, geographic and global cross-Region inference options
Pricing
Pay-as-you-go per million input and output tokens, set per model and varying by region, cross-Region routing and service tier; batch and reserved options; AgentCore billed on consumption
Banks among the 100
3
- Bedrock is priced per million input and output tokens with no seat fee; AWS's pricing page lists, for example, Amazon Nova Pro at $0.80 input and $3.20 output per million tokens, and says batch inference is 50% cheaper than on-demand for select models.
- Amazon said in April 2026 that Bedrock is used by more than 125,000 customers, including almost 80% of the Fortune 100, and that customer spend grew 170% quarter over quarter in the first quarter.
- OpenAI's models became available on Bedrock in April 2026, adding to Anthropic, Meta, Mistral AI and Amazon's own Nova models; Amazon has committed to invest in both Anthropic and OpenAI.
- Bedrock routes requests in-Region, within a geography (US, EU, Japan or Australia) or globally, and AWS's documentation says to use in-Region processing when regulations require single-Region data handling.
- Most bank use recorded on our pages comes through vendors: Nasdaq Verafin's AML agents used by FNBO and Fiserv's agentOS, developed with OpenAI on Bedrock, which Fiserv is co-developing with First Interstate, SouthState, Bank OZK and others.
- An October 20, 2025 outage at AWS's US-EAST-1 region, traced to a DNS problem affecting DynamoDB, disrupted online services offered by banks and other businesses, Reuters reported.
What does Amazon Bedrock sell to banks?
| Product | What it does | Status |
|---|---|---|
| Amazon Bedrock (model inference)[2][1] | Serverless access to foundation models from multiple providers through one API, with Standard, Priority, Flex, Batch and reserved service tiers. | Generally available |
| Amazon Bedrock AgentCore[3][7] | Managed infrastructure to build, deploy and operate agents with any framework or model, priced on consumption with no upfront costs. | Generally available |
| OpenAI models on Amazon Bedrock[8] | OpenAI's frontier models offered on Bedrock from April 2026, including GPT-6 Astra from September 2026; Amazon says data is not used for model training. | Generally available |
| Amazon Bedrock Managed Agents, Powered by OpenAI[6] | A stateful runtime environment for building agents, in preview from April 2026. | Beta |
| Amazon Nova models[1] | Amazon's own foundation models, sold on Bedrock at per-token rates. | Generally available |
How much does Amazon Bedrock cost?
How it is charged: Pay-as-you-go per million input and output tokens, set per model and varying by region, cross-Region routing and service tier; batch and reserved options; AgentCore billed on consumption.
| Product | Plan | List price | Unit | Checked |
|---|---|---|---|---|
| Amazon Bedrock | Amazon Nova Pro[1] | $0.80 input / $3.20 output | per 1M tokens; Standard tier, geographic cross-Region and in-Region inference, US East (N. Virginia) | Sep 24, 2026 |
| Amazon Bedrock | Amazon Nova 2 Lite[1] | $0.30 input / $2.50 output | per 1M tokens; Standard tier, global cross-Region inference | Sep 24, 2026 |
| Amazon Bedrock | Claude Opus 5.5 (Anthropic)[1] | $4.00 input / $20.00 output | per 1M tokens; global cross-Region inference ($4.40 / $22.00 geo and in-Region) | Sep 24, 2026 |
AWS publishes per-token list prices for every model on its Bedrock pricing page; the figures load by selected region and tier, and those above are the US East (N. Virginia) values on September 24, 2026. Batch inference is priced 50% below on-demand for select models. Negotiated enterprise discounts are not published.
Which banks use Amazon Bedrock?
| Bank | What | Status |
|---|---|---|
| BankUnited | SAVI, an internal assistant built on Anthropic's Claude 2 in Amazon Bedrock with Amazon Kendra, answering staff questions from about 400 policy documents.[14] | In production |
| First National Bank of Omaha (FNBO) | Nasdaq Verafin's enhanced-due-diligence and sanctions-screening AI agents, developed on AWS Bedrock, cut financial-crime investigation time per case by 50%, per the bank.[15] | In production |
| First Interstate BancSystem | Piloting a commercial-loan onboarding agent co-created with Fiserv on agentOS, which runs on AWS Bedrock.[16] | Pilot |
Among the 100 largest US banks on this site, from sources that name the bank: the bank, Amazon Bedrock or the press. Status is the furthest stage a source confirms.
What is Amazon Bedrock?
A fully managed service, generally available since September 2023, offering foundation models from Amazon, Anthropic, Meta, Mistral AI, OpenAI and others through one API, with AgentCore (generally available October 2025) for deploying and operating agents.[2][1][3]
What has Amazon Bedrock done, and when?
- Sep 8, 2026
GPT-6 Astra on Bedrock[8]
Amazon made OpenAI's GPT-6 Astra generally available on Amazon Bedrock.
- Jul 30, 2026
AWS reaches $169 billion run rate[7]
Amazon's CEO said AWS is a $169 billion annualized run-rate business growing 36.7%, with an AI revenue run rate above $25 billion.
- Jun 24, 2026
FNBO reports 50% faster investigations[15]
FNBO said Nasdaq Verafin's AI agents, developed on AWS Bedrock, had cut the time investigators spend on each financial-crime case by 50%.
- May 14, 2026
Fiserv launches agentOS on Bedrock[16]
Fiserv said its agentOS for banks was developed with OpenAI using AWS Bedrock, with First Interstate piloting a commercial-loan onboarding agent.
- Apr 29, 2026
- Apr 28, 2026
- Feb 27, 2026
Amazon commits up to $50 billion to OpenAI[12]
Amazon agreed to invest up to $50 billion in OpenAI as part of the funding round OpenAI closed in March 2026.
- Oct 20, 2025
US-EAST-1 outage disrupts banks' online services[13]
An AWS outage originating in US-EAST-1, caused by a DNS problem affecting DynamoDB, disrupted many online services, including banks', before easing.
- Oct 13, 2025
AgentCore generally available[3]
AWS made Amazon Bedrock AgentCore generally available for building, deploying and operating agents with any framework or model.
- Sep 28, 2023
Bedrock generally available[2]
AWS made Amazon Bedrock, its managed service for building generative-AI applications with foundation models, generally available.
What do banks use Amazon Bedrock for?
| Use | What it does | Status | Use case |
|---|---|---|---|
| AML and sanctions alert triage via a vendor[15] | Nasdaq Verafin's Bedrock-based agents do level-one triage of AML, fraud and sanctions alerts at FNBO, with final decisions left to investigators. | In production | AML / KYC |
| Internal policy assistant[14] | BankUnited's SAVI answers employee questions from about 400 policy and procedure documents using Claude in Bedrock. | In production | Generative & agentic AI |
| Commercial-loan onboarding agent[16] | First Interstate's pilot of a Fiserv agentOS agent, running on Bedrock, to reduce manual data entry in commercial-loan onboarding. | Pilot | Credit scoring & underwriting |
| Data-residency routing[4] | Bedrock's in-Region, geographic and global inference options determine where prompts and outputs are processed. | In production | Data & privacy |
What has Amazon Bedrock disclosed in numbers?
| Metric | Value | As of |
|---|---|---|
| Bedrock customers (company-reported) | More than 125,000, including almost 80% of the Fortune 100[5] | Apr 29, 2026 |
| Bedrock customer spend growth (company-reported) | 170% quarter over quarter in Q1 2026[6] | Mar 31, 2026 |
| AWS annualized revenue run rate | $169 billion, growing 36.7% year over year; AI revenue run rate above $25 billion[7] | Jun 30, 2026 |
| FNBO investigation time per case (bank-reported) | Down 50%[15] | Jun 24, 2026 |
| BankUnited SAVI accuracy (as reported by AWS) | 95%, with responses in under 10 seconds[14] | Sep 24, 2026 |
“Customers also need a high performance, cost-effective inference service, and that's what Amazon Bedrock provides.”[7]
Andy Jassy · CEO, Amazon · Jul 30, 2026
“A lot of times there's a pretense that existing processes are already perfect, without fault or error,”[15]
David Dawson · BSA/AML Officer, FNBO · Jun 24, 2026
Who runs Amazon Bedrock?
Which rules apply to a bank using Amazon Bedrock?
| Authority | Why it matters here | Documents |
|---|---|---|
| OCC | Bedrock is typically one layer in a chain — bank, software vendor such as Fiserv or Nasdaq Verafin, AWS, model provider — and the 2023 interagency guidance expects banks to understand subcontractor and concentration risk, including cloud-region outages like US-EAST-1 in 2025. | OCC Bulletin 2023-17 FDIC FIL-29-2023 |
| FinCEN | Where Bedrock-based agents triage AML and sanctions alerts, as at FNBO, the interagency statement on model risk management for BSA/AML systems applies to how the bank validates and oversees them. | 2021 BSA/AML Model Risk Management Statement |
| Federal Reserve | SR 26-2 covers traditional and machine-learning models but leaves generative and agentic AI outside its scope, so Bedrock-hosted agents in lending or onboarding need governance through the bank's broader risk framework. | SR 26-2 |
| NIST | NIST's Generative AI Profile lists value-chain and third-party model risks that apply when one platform serves models from several providers under different terms. | NIST AI 600-1 (Generative AI Profile) |
Linked authorities have a page in the AI Regulation Tracker; the others are named for completeness.
What should a bank note before buying Amazon Bedrock?
Analysis by BankingNewsAI from the sources cited on this page. Observations, not advice or a recommendation.
01
No seat price; cost follows usage
Bedrock charges per token by model, region and tier, so costs track volume; batch inference is priced 50% below on-demand for select models.
02
Where data is processed is a setting
Global cross-Region inference can be cheaper for some models, while in-Region inference keeps requests in one AWS Region; the choice affects residency.
03
Few banks disclose direct use
Of the banks we track, BankUnited is the one with a published direct Bedrock deployment; FNBO and First Interstate reach Bedrock through Nasdaq Verafin and Fiserv.
04
The BankUnited case study is on an older model
AWS's undated BankUnited case study describes Claude 2, a model generation Anthropic has since superseded.
05
Concentration in one cloud region matters
The October 2025 US-EAST-1 outage disrupted online services of banks and others, a reminder to check region and failover design.
What are the alternatives to Amazon Bedrock?
Microsoft 365 Copilot
AI assistant inside Word, Excel, Outlook and Teams, grounded in a firm's Microsoft 365 data, plus Copilot Studio for building agents.
ChatGPT Enterprise (OpenAI)
OpenAI's workplace ChatGPT with admin controls and no training on business data by default, plus API access to GPT models.
Claude (Anthropic)
Anthropic's Claude models and workplace plans (Team, Enterprise), sold direct and through AWS and Microsoft.
Gemini Enterprise (Google Cloud)
Google Cloud's workplace AI app and agent platform on Gemini models, connecting to Google Workspace, Microsoft 365 and business data.
GitHub Copilot
AI coding assistant and coding agent in the IDE, CLI and GitHub.com, with Business and Enterprise plans billed per seat plus AI credits.
How much does Amazon Bedrock cost a bank?
Bedrock has no seat licence; AWS publishes per-token prices by model, region and service tier. On September 24, 2026 its pricing page listed, in US East (N. Virginia), Amazon Nova Pro at $0.80 per million input tokens and $3.20 per million output tokens, and Anthropic's Claude Opus 5.5 at $4.00 and $20.00 with global cross-Region inference. Batch is 50% cheaper for select models.
Which banks use Amazon Bedrock?
Among the 100 banks we track, BankUnited runs its SAVI employee assistant on Claude in Bedrock, FNBO uses Nasdaq Verafin AML agents developed on Bedrock, and First Interstate is piloting a Fiserv agent on Fiserv's Bedrock-based agentOS. Fiserv is also co-developing agents with SouthState, Bank OZK and others, with deployments planned from summer 2026.
Who owns Amazon Bedrock?
Bedrock is a service of Amazon Web Services, part of Amazon (NASDAQ: AMZN). AWS is a $169 billion annualized run-rate business, per Amazon's CEO in July 2026. Amazon has also committed investments in Anthropic and up to $50 billion in OpenAI, two of the model providers it sells on Bedrock.
Which models can banks use on Bedrock?
AWS's pricing page lists providers including Amazon (Nova), Anthropic, Meta, Mistral AI, OpenAI, Cohere, DeepSeek, Google and others. OpenAI's models were added in April 2026 and GPT-6 Astra became generally available on Bedrock in September 2026.
Does Bedrock keep bank data in the United States?
It depends on the inference setting. AWS's documentation describes in-Region inference, where requests never leave the chosen Region; geographic inference, which stays within a defined geography such as the US; and global inference, which can route to any supported commercial Region.
- Amazon Bedrock Pricing (undated page, retrieved 2026-09-24)
- Amazon Bedrock is now generally available
- Amazon Bedrock AgentCore is now generally available
- Regional availability by models - Amazon Bedrock (undated page, retrieved 2026-09-24)
- Amazon CEO Andy Jassy on the growth of Amazon's chips business
- Amazon CEO Andy Jassy on why customers are choosing AWS for AI
- Q2 earnings: CEO Andy Jassy on why AWS is booming and what it means for customers
- OpenAI Models on Amazon Bedrock: GPT-6 Astra is now on Amazon Bedrock
- AWS CEO reveals the new tool transforming what developers build
- AWS Weekly Roundup: AWS FinOps Agent in preview, Gemma 4 on Bedrock, Kiro Pro Max, and more (June 15, 2026)
- 1. Anthropic
- OpenAI closes funding round at an $852 billion valuation
- Amazon cloud outage: online services hit, recovery uneven
- BankUnited Enhances Customer and Employee Satisfaction for SMB Banking Using AWS (undated case study, retrieved 2026-09-24)
- How FNBO uses agentic AI to investigate financial crime
- Fiserv has co-created AI agents with six banks and OpenAI
When a bank signs with Amazon Bedrock, you'll read it here first.
when a bank picks an AI vendor, or a vendor ships for banks, it is in the next morning's brief · six sourced stories · 7 am ET · free
plus every tracker, bank and agent page update, the morning after · leave any morning