Has Revolut had a publicly reported AI incident?
Yes. As of Oct 21, 2026, the register holds 1 publicly reported AI incident at Revolut since January 2022. The most recent is "Revolut faces Illinois BIPA class action over selfie identity checks" (Dec 2023), status: court filing, severity 1 of 5. Last swept Oct 21, 2026 (16 queries).
| Date | Institution | Incident | AI? | Role | Category | Severity | Status |
|---|---|---|---|---|---|---|---|
| Dec 2023 | Revolut | Revolut faces Illinois BIPA class action over selfie identity checks | ML (inferred) | Governance finding | Litigation | 1 | Court filing |
Dec 2023 · Governance finding · severity 1/5
Revolut faces Illinois BIPA class action over selfie identity checks
A proposed class action filed in Cook County, Illinois, in December 2023 alleges that Revolut breaks Illinois' Biometric Information Privacy Act (BIPA) in its sign-up process. According to Banking Dive and Finextra, applicants submit a photo of their ID and a selfie, and facial recognition software checks that they show the same person. The suit claims Revolut collects and stores this biometric data without the written consent BIPA requires, does not disclose third-party involvement, and has no public policy on how long the data is kept or when it is destroyed. Biometric Update reported that Revolut uses Onfido for these checks. Revolut declined to comment. No outcome has been reported as of October 2026.
Entries come from the register of AI incidents at banks: events since January 2022, each sourced to two independent publishers or one official or court document, with the institution's response recorded. A sweep searches news, regulator, court and security sources for the institution by name; its date, query count and result are logged on the register's method section.
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