JPMorgan Chase · Governance finding · severity 4 of 5
On 14 March 2024 the OCC fined JPMorgan Chase Bank $250 million and the Federal Reserve fined JPMorgan Chase & Co. $98.2 million over an inadequate trade surveillance program. Per the OCC, the bank operated "with gaps in trading venue coverage and without adequate data controls" and "failed to surveil billions of instances of trading activity on at least 30 global trading venues"; the Fed put the failures between 2014 and 2023. JPMorgan had disclosed that some trading and order data from its Corporate and Investment Bank was not correctly feeding into its trade surveillance platforms. The orders barred new trading venues without regulator non-objection and required independent reviews. JPMorgan said it self-identified the issue and found no employee misconduct or harm to clients or the market. The OCC terminated its cease-and-desist order on 30 March 2026. The automated surveillance platforms were not described as AI.
Record last reviewed Oct 21, 2026 · Markdown
Date
Institution
Country
United States
AI system
Automated trade surveillance platforms fed by trading and order data from the Corporate and Investment Bank; not described as AI
AI?
Automated system not described as AI
The system was automated, but neither the institution nor a regulator described it as AI; it is listed because it is routinely discussed as an AI failure.
Category
Status
Regulator finding
Severity
4 of 5
Impact
$348.2 million in civil money penalties ($250,000,000 OCC; $98,167,980 Federal Reserve) · ≈ $348.2 million · Billions of instances of trading activity on at least 30 global trading venues went unsurveilled at various points between 2014 and 2023; JPMorgan said its review found no employee misconduct or harm to clients or the market.
What happened?
JPMorgan disclosed in November 2023 that it was cooperating with investigations into whether it had provided comprehensive trading and order data to its surveillance, and in February 2024 that certain trading and order data from its Corporate and Investment Bank was not correctly feeding into its trade surveillance platforms. It said it expected to pay about $350 million to two regulators and was in advanced talks with a third.[7][8]
In its consent order the OCC found, and the bank neither admitted nor denied, that since at least 2019 the bank's trade surveillance program "has operated with gaps in venue coverage and without adequate data controls required to maintain an effective program," including "the Bank's failure to surveil billions of instances of trading activity on at least 30 global trading venues". It found a pattern of unsafe or unsound practices and assessed a $250 million civil money penalty.[1][2]
The Federal Reserve found that from 2014 through 2023 the firm "failed at various points in time to adequately surveil certain trading and order activity" in its Corporate and Investment Bank on at least 30 venues, and that the program operated "without adequate data oversight and reconciliation processes". Its order assessed $98,167,980 and required an independent review covering, among other things, "effective automated data reconciliation processes, and effective compensating controls where automation is unavailable".[4][5]
A separate OCC cease-and-desist order required the bank to strengthen trading-venue and data governance, including "effective automated reconcilements of venue order and trade data", to conduct a lookback to find where data deficiencies prevented surveillance, and to seek the OCC's non-objection before onboarding new trading venues.[1][3]
When did it happen?
- Nov 2023
JPMorgan discloses that it is cooperating with investigations into the completeness of trading and order data provided to its surveillance.[8]
- Feb 2024
JPMorgan discloses that some CIB trading and order data was not correctly feeding its trade surveillance platforms and that it expects to pay about $350 million.[7][8]
- Mar 14, 2024
The OCC assesses a $250 million penalty and issues a cease-and-desist order; the Federal Reserve assesses $98.2 million and issues its own order.[1][2][4][5]
- Mar 30, 2026
The OCC terminates its March 2024 cease-and-desist order against JPMorgan Chase Bank.[6][9]
What was the impact?
- Financial: $348.2 million in civil money penalties ($250,000,000 OCC; $98,167,980 Federal Reserve) · ≈ $348.2 million[1][4][5][8]
- Other: Billions of instances of trading activity on at least 30 global trading venues went unsurveilled at various points between 2014 and 2023; JPMorgan said its review found no employee misconduct or harm to clients or the market.[1][4][5][8]
Severity 4 of 5: Consent orders with $348.2 million in civil money penalties ($250 million OCC, $98.2 million Federal Reserve) for surveillance gaps covering billions of instances of trading activity on at least 30 venues between 2014 and 2023; no client or market harm was identified.
How did JPMorgan Chase respond?
A JPMorgan spokesperson said: "As we disclosed last month, we self-identified the issue, significant remedial actions have been taken and others are underway. We have not found any employee misconduct or harm to clients or the market in our review of the previously uncaptured data." The bank said it did not expect any disruption to client services. In its February 2024 filing it said it had completed enhancements to the CIB's venue inventory and data completeness controls.[7][8]
What was the outcome, and did regulators act?
JPMorgan paid both penalties and consented to the orders, which required corrective action, independent reviews of the trade surveillance program and regulator non-objection before onboarding new trading venues. On 30 March 2026 the OCC terminated its cease-and-desist order, saying the bank's safety and soundness no longer required it; Banking Dive reported no indication then that the Federal Reserve's companion order had been lifted.[3][5][6][9]
- OCC Consent Order + Civil Money Penalty against JPMorgan Chase Bank, N.A. (Mar 14, 2024, penalty $250 million)
- OCC Consent Order against JPMorgan Chase Bank, N.A. (Mar 14, 2024)
- Federal Reserve Cease and Desist Order + Civil Money Penalty against JPMorgan Chase & Co. (Mar 8, 2024, penalty $98.2 million)
Why was JPMorgan fined $348 million in 2024?
In March 2024 the OCC ($250 million) and the Federal Reserve ($98.2 million) penalised JPMorgan because its trade surveillance program had gaps in trading-venue coverage and inadequate data controls, leaving billions of instances of trading activity on at least 30 global venues unsurveilled at various points between 2014 and 2023.
Was JPMorgan's trade surveillance failure an AI problem?
No. The orders describe incomplete venue coverage and trading data that did not reach the bank's surveillance platforms, and they require better automated data reconciliation. Neither regulator nor JPMorgan described the surveillance systems as artificial intelligence; it is recorded here as an automated-system failure.
Did JPMorgan's surveillance gaps harm clients?
JPMorgan said its review of the previously uncaptured data found no employee misconduct or harm to clients or the market, and that it had self-identified the issue. The regulators' orders do not identify specific market misconduct; they required a lookback and a report on the non-surveilled activity.
Is the JPMorgan trade surveillance order still in force?
The OCC terminated its cease-and-desist order on 30 March 2026, saying it was no longer needed for the bank's safety and soundness. As of Banking Dive's April 2026 report there was no indication the Federal Reserve's companion order had been terminated.
- OCC Assesses $250 Million Civil Money Penalty Against JPMorgan Chase Bank, N.A. Related to Bank's Trade Surveillance Program (NR 2024-25) official
- Consent Order for a Civil Money Penalty, AA-EC-2023-49 (JPMorgan Chase Bank, N.A.) official
- Consent Order, AA-EC-2023-50 (JPMorgan Chase Bank, N.A.) official
- Federal Reserve Board issues enforcement action against JPMorgan Chase & Co. and fines the firm approximately $98.2 million for an inadequate program to monitor firm and client trading activities for market misconduct official
- Order to Cease and Desist and Order of Assessment of a Civil Money Penalty, Docket Nos. 24-007-B-HC and 24-007-CMP-HC (JPMorgan Chase & Co.) official
- Order Terminating the Consent Order, AA-ENF-2026-17 (JPMorgan Chase Bank, N.A.) official
- JPMorgan fined nearly $350 million for inadequate trade reporting news
- JPMorgan Chase fined $348.2M over gaps in trade data reporting news
- JPMorgan order that drew $348.2M penalty ends news
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