How many AI incidents did banks have in 2024? As of Oct 21, 2026, the register holds 11 publicly reported AI incidents at banks and fintechs dated 2024. 6 of the 11 records involve systems the institution or a regulator described as AI; 3 are automated systems not described as AI, and 2 are machine-learning systems not labelled AI on the record. Countries: United States (4), United Kingdom (3), India (1). Average severity 2.3 on a 1–5 scale. Status: 1 reported, 3 confirmed by the institution, 3 regulator finding, 1 court filing, 2 settled, 1 resolved. The most recent is "SBI warns that deepfake videos of its top management are promoting investment scams" (Dec 16, 2024).
AI incidents at banks and fintechs by month since January 2022, by whose AI it was One dot per incident, 11 in all: Dec 16, 2024: State Bank of India — SBI warns that deepfake videos of its top management are promoting investment scams (Brand impersonation, severity 1 of 5); Dec 7, 2024: Kasikornbank — Thai court orders Kasikornbank to pay part of a loss to an AI face-swap fake-official video-call scam (Deepfake fraud, severity 2 of 5); Nov 28, 2024: Santander UK (Banco Santander) and Halifax (Lloyds Banking Group) — BBC reporter's AI-cloned voice passes Santander and Halifax phone-banking Voice ID (Voice clone, severity 1 of 5); Nov 12, 2024: Metro Bank — FCA fines Metro Bank £16.7m after its automated transaction monitoring missed 60m transactions (Regulatory finding, severity 3 of 5); Nov 5, 2024: PlainsCapital Bank (Hilltop Holdings) and Pathward, N.A. — PlainsCapital Bank customer sues after an alleged AI voice clone redirected a $20,000 transfer (Voice clone, severity 2 of 5); Oct 10, 2024: Rimar Capital USA, Inc. / Rimar Capital, LLC — SEC charges Rimar Capital over false claims of an AI-driven trading platform (AI-washing, severity 3 of 5); Oct 2, 2024: Starling Bank — FCA fines Starling £29m after its automated sanctions screening checked only part of the list (Regulatory finding, severity 4 of 5); Jul 25, 2024: ING Bank N.V. — Dutch human-rights institute finds ING's automated payment screening discriminated over non-Dutch names (Bias finding, severity 3 of 5); Mar 27, 2024: Upstart — Independent monitor finds approval disparities for Black applicants in Upstart's AI lending model (Bias finding, severity 2 of 5); Mar 18, 2024: Delphia (USA) Inc. and Global Predictions Inc. — SEC's first 'AI-washing' cases: robo-advisers Delphia and Global Predictions pay $400,000 (AI-washing, severity 3 of 5); Feb 5, 2024: OKX and OnlyFake — 404 Media passes OKX identity checks with a fake ID from 'neural network' site OnlyFake (Synthetic identity, severity 1 of 5). Institution's own AI AI used against the institution Feb 5, 2024: OKX and OnlyFake — 404 Media passes OKX identity checks with a fake ID from 'neural network' site OnlyFake (Synthetic identity, severity 1 of 5) Nov 5, 2024: PlainsCapital Bank (Hilltop Holdings) and Pathward, N.A. — PlainsCapital Bank customer sues after an alleged AI voice clone redirected a $20,000 transfer (Voice clone, severity 2 of 5) Nov 28, 2024: Santander UK (Banco Santander) and Halifax (Lloyds Banking Group) — BBC reporter's AI-cloned voice passes Santander and Halifax phone-banking Voice ID (Voice clone, severity 1 of 5) Dec 7, 2024: Kasikornbank — Thai court orders Kasikornbank to pay part of a loss to an AI face-swap fake-official video-call scam (Deepfake fraud, severity 2 of 5) Dec 16, 2024: State Bank of India — SBI warns that deepfake videos of its top management are promoting investment scams (Brand impersonation, severity 1 of 5) Governance finding Mar 18, 2024: Delphia (USA) Inc. and Global Predictions Inc. — SEC's first 'AI-washing' cases: robo-advisers Delphia and Global Predictions pay $400,000 (AI-washing, severity 3 of 5) Mar 27, 2024: Upstart — Independent monitor finds approval disparities for Black applicants in Upstart's AI lending model (Bias finding, severity 2 of 5) Jul 25, 2024: ING Bank N.V. — Dutch human-rights institute finds ING's automated payment screening discriminated over non-Dutch names (Bias finding, severity 3 of 5) Oct 2, 2024: Starling Bank — FCA fines Starling £29m after its automated sanctions screening checked only part of the list (Regulatory finding, severity 4 of 5) Oct 10, 2024: Rimar Capital USA, Inc. / Rimar Capital, LLC — SEC charges Rimar Capital over false claims of an AI-driven trading platform (AI-washing, severity 3 of 5) Nov 12, 2024: Metro Bank — FCA fines Metro Bank £16.7m after its automated transaction monitoring missed 60m transactions (Regulatory finding, severity 3 of 5) 2022 2023 2024 2025 2026 One dot per incident · lanes by AI role · dot size = severity 1–5 · click a dot for the record · computed from the register Date Institution Incident AI? Role Category Severity Status Dec 16, 2024 State Bank of India SBI warns that deepfake videos of its top management are promoting investment scams AI (stated) AI used against the institution Brand impersonation Confirmed by the institution Dec 7, 2024 Kasikornbank Thai court orders Kasikornbank to pay part of a loss to an AI face-swap fake-official video-call scam AI (stated) AI used against the institution Deepfake fraud Resolved Nov 28, 2024 Santander UK (Banco Santander) , Halifax (Lloyds Banking Group) BBC reporter's AI-cloned voice passes Santander and Halifax phone-banking Voice ID ML (inferred) AI used against the institution Voice clone Confirmed by the institution Nov 12, 2024 Metro Bank FCA fines Metro Bank £16.7m after its automated transaction monitoring missed 60m transactions Automation, not AI Governance finding Regulatory finding Regulator finding Nov 5, 2024 PlainsCapital Bank (Hilltop Holdings) , Pathward, N.A. PlainsCapital Bank customer sues after an alleged AI voice clone redirected a $20,000 transfer AI (stated) AI used against the institution Voice clone Court filing Oct 10, 2024 Rimar Capital USA, Inc. / Rimar Capital, LLC SEC charges Rimar Capital over false claims of an AI-driven trading platform AI (stated) Governance finding AI-washing Settled Oct 2, 2024 Starling Bank FCA fines Starling £29m after its automated sanctions screening checked only part of the list Automation, not AI Governance finding Regulatory finding Regulator finding Jul 25, 2024 ING Bank N.V. Dutch human-rights institute finds ING's automated payment screening discriminated over non-Dutch names Automation, not AI Governance finding Bias finding Regulator finding Mar 27, 2024 Upstart Independent monitor finds approval disparities for Black applicants in Upstart's AI lending model AI (stated) Governance finding Bias finding Confirmed by the institution Mar 18, 2024 Delphia (USA) Inc. , Global Predictions Inc. SEC's first 'AI-washing' cases: robo-advisers Delphia and Global Predictions pay $400,000 AI (stated) Governance finding AI-washing Settled Feb 5, 2024 OKX , OnlyFake 404 Media passes OKX identity checks with a fake ID from 'neural network' site OnlyFake ML (inferred) AI used against the institution Synthetic identity Reported
When AI goes wrong at a bank, the next morning's brief says so. when one of these regulators moves, the next morning's brief says so · six sourced stories · 7 am PT · free
plus every regulation, bank and agent page update, the morning after · leave any morning