How many voice clone AI incidents have banks had since 2022?
As of Oct 21, 2026, the register holds 8 publicly reported AI incidents at banks and fintechs in the voice clone category since January 2022. 4 of the 8 records involve systems the institution or a regulator described as AI; 0 are automated systems not described as AI, and 4 are machine-learning systems not labelled AI on the record. Countries: United States (5), United Kingdom (2), Italy (1). Average severity 1.8 on a 1–5 scale. Status: 4 reported, 2 confirmed by the institution, 1 court filing, 1 disputed. The most recent is "Fideuram wires €95m after fake Intesa CEO messages and an AI-cloned lawyer's voice" (Feb 2026).
| Date | Institution | Incident | AI? | Role | Category | Severity | Status |
|---|
| Feb 2026 | Fideuram - Intesa Sanpaolo Private Banking, Intesa Sanpaolo | Fideuram wires €95m after fake Intesa CEO messages and an AI-cloned lawyer's voice | ML (inferred) | AI used against the institution | Voice clone | 4 | Reported |
| Nov 28, 2024 | Santander UK (Banco Santander), Halifax (Lloyds Banking Group) | BBC reporter's AI-cloned voice passes Santander and Halifax phone-banking Voice ID | ML (inferred) | AI used against the institution | Voice clone | 1 | Confirmed by the institution |
| Nov 5, 2024 | PlainsCapital Bank (Hilltop Holdings), Pathward, N.A. | PlainsCapital Bank customer sues after an alleged AI voice clone redirected a $20,000 transfer | AI (stated) | AI used against the institution | Voice clone | 2 | Court filing |
| Aug 27, 2023 | Fortress Trust, Retool | Deepfaked voice in Retool breach linked to about $15m crypto theft at Fortress Trust | AI (stated) | AI used against the institution | Voice clone | 3 | Reported |
| Apr 28, 2023 | JPMorgan Chase (Chase) | WSJ columnist's AI voice clone passes Chase credit-card voice biometrics | AI (stated) | AI used against the institution | Voice clone | 1 | Reported |
| Feb 22, 2023 | Lloyds Bank (Lloyds Banking Group) | Vice reporter breaks into his own Lloyds account with an AI-cloned voice | ML (inferred) | AI used against the institution | Voice clone | 1 | Confirmed by the institution |
| Jan 4, 2023 | Wells Fargo | DoNotPay says an AI voice clone got Wells Fargo to refund fees; the bank says the call didn't happen as shown | AI (stated) | AI used against the institution | Voice clone | 1 | Disputed |
| 2023 | Bank of America | AI clone of a client's voice calls a Bank of America banker to move money; attempt fails | ML (inferred) | AI used against the institution | Voice clone | 1 | Reported |
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