How many AI incidents did banks have in 2022? As of Oct 21, 2026, the register holds 10 publicly reported AI incidents at banks and fintechs dated 2022. 3 of the 10 records involve systems the institution or a regulator described as AI; 4 are automated systems not described as AI, and 3 are machine-learning systems not labelled AI on the record. Countries: United States (7), United Kingdom (1), Hungary (1). Average severity 2.4 on a 1–5 scale. Status: 1 confirmed by the institution, 2 regulator finding, 3 court filing, 4 settled. The most recent is "Breach at ML fraud-analytics vendor Guardian Analytics exposes Webster Bank customers' data" (Nov 27, 2022).
AI incidents at banks and fintechs by month since January 2022, by whose AI it was One dot per incident, 10 in all: Nov 27, 2022: Webster Bank, N.A. — Breach at ML fraud-analytics vendor Guardian Analytics exposes Webster Bank customers' data (Vendor AI breach, severity 3 of 5); Oct 6, 2022: JPMorgan Chase — Callers sued over Nuance voice biometrics on Chase customer-service calls (Litigation, severity 1 of 5); Oct 3, 2022: The Charles Schwab Corporation — Class action alleged Schwab's Voice ID examined callers' voiceprints without written consent (Litigation, severity 1 of 5); Aug 10, 2022: Oportun — CFPB fines Oportun's Hello Digit $2.7m after its automated savings algorithm overdrafted customers (Other, severity 3 of 5); Jul 26, 2022: Upstart — Investors' class action says Upstart misled them about its AI underwriting model (Litigation, severity 2 of 5); Jul 14, 2022: Bank of America — Regulators fine Bank of America $225m over automated fraud filter that froze unemployment-benefit cards (Fraud model, severity 4 of 5); Jul 2022: Binance — Binance says scammers used an AI deepfake of its communications chief in listing-scam calls (Deepfake fraud, severity 1 of 5); May 2, 2022: Citigroup (Citigroup Global Markets Limited) — Citi trading algorithm sells $1.4bn of European stocks after an input error; UK and German fines (Trading automation, severity 4 of 5); Feb 17, 2022: Wells Fargo Bank, N.A. — Suits alleged Wells Fargo's automated mortgage underwriting discriminated against minority applicants (Litigation, severity 3 of 5); Feb 8, 2022: Budapest Bank Zrt. — Hungarian DPA fines Budapest Bank HUF 250m for AI emotion analysis of customer-service calls (Regulatory finding, severity 2 of 5). Institution's own AI May 2, 2022: Citigroup (Citigroup Global Markets Limited) — Citi trading algorithm sells $1.4bn of European stocks after an input error; UK and German fines (Trading automation, severity 4 of 5) Jul 14, 2022: Bank of America — Regulators fine Bank of America $225m over automated fraud filter that froze unemployment-benefit cards (Fraud model, severity 4 of 5) Aug 10, 2022: Oportun — CFPB fines Oportun's Hello Digit $2.7m after its automated savings algorithm overdrafted customers (Other, severity 3 of 5) AI used against the institution Jul 2022: Binance — Binance says scammers used an AI deepfake of its communications chief in listing-scam calls (Deepfake fraud, severity 1 of 5) Governance finding Feb 8, 2022: Budapest Bank Zrt. — Hungarian DPA fines Budapest Bank HUF 250m for AI emotion analysis of customer-service calls (Regulatory finding, severity 2 of 5) Feb 17, 2022: Wells Fargo Bank, N.A. — Suits alleged Wells Fargo's automated mortgage underwriting discriminated against minority applicants (Litigation, severity 3 of 5) Jul 26, 2022: Upstart — Investors' class action says Upstart misled them about its AI underwriting model (Litigation, severity 2 of 5) Oct 3, 2022: The Charles Schwab Corporation — Class action alleged Schwab's Voice ID examined callers' voiceprints without written consent (Litigation, severity 1 of 5) Oct 6, 2022: JPMorgan Chase — Callers sued over Nuance voice biometrics on Chase customer-service calls (Litigation, severity 1 of 5) Nov 27, 2022: Webster Bank, N.A. — Breach at ML fraud-analytics vendor Guardian Analytics exposes Webster Bank customers' data (Vendor AI breach, severity 3 of 5) 2022 2023 2024 2025 2026 One dot per incident · lanes by AI role · dot size = severity 1–5 · click a dot for the record · computed from the register Date Institution Incident AI? Role Category Severity Status Nov 27, 2022 Webster Bank, N.A. Breach at ML fraud-analytics vendor Guardian Analytics exposes Webster Bank customers' data ML (inferred) Governance finding Vendor AI breach Settled Oct 6, 2022 JPMorgan Chase Callers sued over Nuance voice biometrics on Chase customer-service calls ML (inferred) Governance finding Litigation Court filing Oct 3, 2022 The Charles Schwab Corporation Class action alleged Schwab's Voice ID examined callers' voiceprints without written consent ML (inferred) Governance finding Litigation Court filing Aug 10, 2022 Oportun CFPB fines Oportun's Hello Digit $2.7m after its automated savings algorithm overdrafted customers Automation, not AI Institution's own AI Other Settled Jul 26, 2022 Upstart Investors' class action says Upstart misled them about its AI underwriting model AI (stated) Governance finding Litigation Court filing Jul 14, 2022 Bank of America Regulators fine Bank of America $225m over automated fraud filter that froze unemployment-benefit cards Automation, not AI Institution's own AI Fraud model Settled Jul 2022 Binance Binance says scammers used an AI deepfake of its communications chief in listing-scam calls AI (stated) AI used against the institution Deepfake fraud Confirmed by the institution May 2, 2022 Citigroup (Citigroup Global Markets Limited) Citi trading algorithm sells $1.4bn of European stocks after an input error; UK and German fines Automation, not AI Institution's own AI Trading automation Regulator finding Feb 17, 2022 Wells Fargo Bank, N.A. Suits alleged Wells Fargo's automated mortgage underwriting discriminated against minority applicants Automation, not AI Governance finding Litigation Settled Feb 8, 2022 Budapest Bank Zrt. Hungarian DPA fines Budapest Bank HUF 250m for AI emotion analysis of customer-service calls AI (stated) Governance finding Regulatory finding Regulator finding
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