AI incidents · computed from AI incidents register; nothing on this page is written by a model. All ranked answers: /banks/leaders
On the public record as of Oct 24, 2026, 12 of the 141 large banks profiled appear in a register record categorised as litigation, a regulatory finding, a bias finding or AI-washing. Ranked by register records, the top 5 are JPMorgan (3 records), TD (2 records), Schwab (2 records), Capital One (2 records) and TD Bank Group (1 record). JPMorgan's strongest evidence: Class action alleged JPMorgan's HireVue AI video interviews were an unlawful lie-detector test (court filing, Apr 28, 2025).
141 banks profiled (120 US, 21 non-US) · 12 with matching evidence · ranked answer, not a comparison
Which of the large banks face AI-related litigation, regulatory findings or bias findings?
| # | Bank | Register records | Latest record | Status | Date | On this site | Sources |
|---|---|---|---|---|---|---|---|
| 1 | JPMorgan | 3 | Class action alleged JPMorgan's HireVue AI video interviews were an unlawful lie-detector test (court filing, Apr 28, 2025) | Court filing · severity 2/5 | Apr 28, 2025 | JPMorgan · AI incidents → | U.S. District Court, D. Mass. (via Massachusetts Lawyers Weekly) ↗ · Office of the Comptroller of the Currency ↗ |
| 2 | TD | 2 | TD Bank pleads guilty after excluding 92% of US transaction volume from its automated AML monitoring (settled, Oct 10, 2024) | Settled · severity 5/5 | Oct 10, 2024 | TD · AI incidents → | U.S. Department of Justice ↗ · CourtListener (U.S. District Court, S.D. Cal. docket) ↗ |
| 3 | Schwab | 2 | Class action alleged Schwab's Voice ID examined callers' voiceprints without written consent (court filing, Oct 3, 2022) | Court filing · severity 1/5 | Oct 3, 2022 | Schwab · AI incidents → | CourtListener (U.S. District Court, S.D. Cal. docket) ↗ · U.S. Securities and Exchange Commission ↗ |
| 4 | Capital One | 2 | Capital One caller sued Amazon Web Services over Amazon Connect voiceprints and call recording (court filing, Mar 31, 2023) | Court filing · severity 1/5 | Mar 31, 2023 | Capital One · AI incidents → | U.S. District Court, W.D. Wash. (via CourtListener RECAP) ↗ · CourtListener (U.S. District Court, S.D. Cal. docket) ↗ |
| 5 | TD Bank Group | 1 | TD Bank pleads guilty after excluding 92% of US transaction volume from its automated AML monitoring (settled, Oct 10, 2024) | Settled · severity 5/5 | Oct 10, 2024 | TD Bank Group · AI incidents → | U.S. Department of Justice ↗ |
| 6 | ING | 1 | Dutch human-rights institute finds ING's automated payment screening discriminated over non-Dutch names (regulator finding, Jul 25, 2024) | Regulator finding · severity 3/5 | Jul 25, 2024 | ING · AI incidents → | College voor de Rechten van de Mens (Netherlands Institute for Human Rights) ↗ |
| 7 | SoFi | 1 | FINRA fines SoFi $1.1m after fraudsters beat its largely automated account-opening checks (settled, May 2, 2024) | Settled · severity 3/5 | May 2, 2024 | SoFi · AI incidents → | FINRA ↗ |
| 8 | Citi | 1 | FCA fines Citigroup Global Markets £12.6m for gaps in its automated trade surveillance (settled, Aug 19, 2022) | Settled · severity 3/5 | Aug 19, 2022 | Citi · AI incidents → | Financial Conduct Authority (Final Notice) ↗ |
| 9 | Wells Fargo | 1 | Suits alleged Wells Fargo's automated mortgage underwriting discriminated against minority applicants (settled, Feb 17, 2022) | Settled · severity 3/5 | Feb 17, 2022 | Wells Fargo · AI incidents → | CourtListener (U.S. District Court, N.D. Cal. docket) ↗ |
| 10 | U.S. Bank | 1 | U.S. Bank customers sue Pegasystems alleging its Voice AI secretly analysed their customer-service calls (court filing, Oct 2, 2026) | Court filing · severity 2/5 | Oct 2, 2026 | U.S. Bank · AI incidents → | CourtListener (U.S. District Court, D. Mass. docket) ↗ |
| 11 | Deutsche Bank (U.S.) | 1 | D.C. Court of Appeals strikes Deutsche Bank National Trust brief citing four AI-invented cases (court filing, Jun 22, 2026) | Court filing · severity 2/5 | Sep 3, 2026 | Deutsche Bank (U.S.) · AI incidents → | District of Columbia Court of Appeals ↗ |
| 12 | BofA | 1 | Callers sued Bank of America, Capital One, TD Bank, TD Ameritrade and Fidelity over voiceprint caller ID (court filing, Sep 10, 2022) | Court filing · severity 1/5 | Sep 10, 2022 | BofA · AI incidents → | CourtListener (U.S. District Court, S.D. Cal. docket) ↗ |
Each row quotes one record from AI incidents register; the “On this site” link opens the bank's own page or sub-page with every source. Banks absent from the table have nothing matching on the record this site holds.
How is this ranked?
Data: the AI incidents at banks register (/ai-incidents): dated, sourced records of AI failures, AI used against banks and governance findings, each with a status and severity.
Rule: Records in the categories litigation, regulatory finding, bias finding and AI-washing. Score = records; ties by severity.
Counts: 12 of 141 profiled banks qualify; 13 distinct sources cited in the table. Data checked 2026-10-24; ranking template updated 2026-10-30.
What are the caveats?
A record is a publicly reported event with the status the sources support (reported, bank-confirmed, regulator finding, court filing, settled, resolved or disputed); it is not a finding of fault. Banks absent from the table have no record in the register, which is not evidence that nothing happened.
Banks absent from the table have nothing matching on the record this site holds, which is not evidence that they do nothing. Each row links the bank's own page, where every entry carries its sources.
Which bank ranks first?
JPMorgan Chase leads with 3 records: Class action alleged JPMorgan's HireVue AI video interviews were an unlawful lie-detector test (court filing, Apr 28, 2025). TD is second with 2.
How many large banks face AI litigation or regulatory findings?
12 of the 141 profiled banks (120 US, 21 non-US groups). Among those listed, 10 are US banks and 2 non-US groups.
What counts, and what does not?
Records in the categories litigation, regulatory finding, bias finding and AI-washing. Score = records; ties by severity. Source: the AI incidents at banks register (/ai-incidents): dated, sourced records of AI failures, AI used against banks and governance findings, each with a status and severity.
Is this a measure of capability?
No. Every row is a sourced fact on the public record: what the bank, a regulator, a filing or an independent outlet has put on the record. The page does not rate how well anything works.
When was this checked, and how often does it update?
The data behind the table was last checked on 2026-10-24 (AI incidents register). The page recomputes whenever that dataset changes and is republished with the site; it is never edited by hand.
When any of these banks moves on AI, you'll read it the next morning.
when one of the banks we cover moves on AI, it is in the next morning's brief · six sourced stories · 7 am PT · free
plus every regulation, bank and agent page update, the morning after · leave any morning