AI incidents · computed from AI incidents register; nothing on this page is written by a model. All ranked answers: /banks/leaders
On the public record as of Oct 24, 2026, 16 of the 141 large banks profiled appear in a register record categorised as deepfake fraud, voice cloning, brand impersonation, AI phishing or synthetic identity. Ranked by register records, the top 5 are Lloyds (3 records), BofA (2 records), Banco Santander (2 records), TD Bank Group (1 record) and HSBC (1 record). Lloyds's strongest evidence: Lloyds refunds estate of 82-year-old customer lured by an AI Farage deepfake investment scam (confirmed by the institution, May 1, 2026).
141 banks profiled (120 US, 21 non-US) · 16 with matching evidence · ranked answer, not a comparison
Which of the large banks have been targeted by deepfake, voice-clone or AI impersonation fraud?
| # | Bank | Register records | Latest record | Status | Date | On this site | Sources |
|---|---|---|---|---|---|---|---|
| 1 | Lloyds | 3 | Lloyds refunds estate of 82-year-old customer lured by an AI Farage deepfake investment scam (confirmed by the institution, May 1, 2026) | Confirmed by the institution · severity 2/5 | Sep 25, 2026 | Lloyds · AI incidents → | News & Star ↗ · BBC News ↗ |
| 2 | BofA | 2 | AI-generated videos of Trump, Musk and Bank of America's CEO push a fake 'Golden Eagles' coin scheme (confirmed by the institution, Feb 1, 2025) | Confirmed by the institution · severity 2/5 | Feb 1, 2025 | BofA · AI incidents → | ABC7 News (KGO-TV) ↗ · The New York Times ↗ |
| 3 | Banco Santander | 2 | Deepfake ads clone Santander chair Ana Botín's voice to push fake investment platforms (reported, Jul 1, 2025) | Reported · severity 1/5 | Jul 31, 2025 | Banco Santander · AI incidents → | Maldita.es ↗ · BBC News ↗ |
| 4 | TD Bank Group | 1 | TD customer, 88, loses C$450,000 to a scam that began with a Mark Carney deepfake; bank won't reimburse him (reported, May 1, 2025) | Reported · severity 3/5 | Oct 19, 2026 | TD Bank Group · AI incidents → | CBC News (Go Public) ↗ |
| 5 | HSBC | 1 | Deepfake Zoom call leads a Singapore finance director to wire US$499,000 from an HSBC account; funds recovered (resolved, Mar 26, 2025) | Resolved · severity 2/5 | Apr 7, 2025 | HSBC · AI incidents → | The Straits Times ↗ |
| 6 | Hilltop | 1 | PlainsCapital Bank customer sues after an alleged AI voice clone redirected a $20,000 transfer (court filing, Nov 5, 2024) | Court filing · severity 2/5 | Dec 11, 2024 | Hilltop · AI incidents → | FOX 26 Houston ↗ |
| 7 | NatWest | 1 | Deepfake image of NatWest CEO Paul Thwaite spread on X as scam bait (confirmed by the institution, Jul 3, 2026) | Confirmed by the institution · severity 1/5 | Jul 3, 2026 | NatWest · AI incidents → | City AM ↗ |
| 8 | Barclays | 1 | AI-generated 'Monzo Slots' and 'Barclays Slots' casino ads impersonate UK banks on social media (confirmed by the institution, Jun 3, 2026) | Confirmed by the institution · severity 1/5 | Jun 3, 2026 | Barclays · AI incidents → | Cybernews ↗ |
| 9 | Standard Chartered | 1 | Standard Chartered warns Thai investors of fake ads using AI to impersonate its executives (confirmed by the institution, Feb 24, 2026) | Confirmed by the institution · severity 1/5 | Feb 24, 2026 | Standard Chartered · AI incidents → | Standard Chartered Thailand ↗ |
| 10 | BMO Financial Group | 1 | Instagram ads use AI deepfakes of BMO strategist Brian Belski to lure investors (reported, Jun 17, 2025) | Reported · severity 1/5 | Jun 17, 2025 | BMO Financial Group · AI incidents → | BleepingComputer ↗ |
| 11 | DBS | 1 | DBS warns deepfake videos of its leaders and staff are pushing investment scams (confirmed by the institution, May 20, 2025) | Confirmed by the institution · severity 1/5 | May 20, 2025 | DBS · AI incidents → | DBS Bank ↗ |
| 12 | Goldman | 1 | Deepfakes of Goldman strategists David Kostin and Abby Joseph Cohen used in Instagram stock-tip scams (confirmed by the institution, Apr 1, 2025) | Confirmed by the institution · severity 1/5 | Apr 24, 2025 | Goldman · AI incidents → | Fortune ↗ |
| 13 | ING | 1 | ING manager gets a fake voicemail from 'CEO Steven van Rijswijk' about a confidential project (confirmed by the institution, Jan 1, 2024) | Confirmed by the institution · severity 1/5 | Jun 18, 2025 | ING · AI incidents → | ING ↗ |
| 14 | Commonwealth Bank | 1 | Scam ads use AI-generated videos of Commonwealth Bank CEO Matt Comyn to promote a fake 'AI' income platform (confirmed by the institution, May 26, 2023) | Confirmed by the institution · severity 1/5 | May 26, 2023 | Commonwealth Bank · AI incidents → | Commonwealth Bank of Australia ↗ |
| 15 | JPMorgan | 1 | WSJ columnist's AI voice clone passes Chase credit-card voice biometrics (reported, Apr 28, 2023) | Reported · severity 1/5 | Apr 28, 2023 | JPMorgan · AI incidents → | The Wall Street Journal (via Mint) ↗ |
| 16 | Wells Fargo | 1 | DoNotPay says an AI voice clone got Wells Fargo to refund fees; the bank says the call didn't happen as shown (disputed, Jan 4, 2023) | Disputed · severity 1/5 | Jan 5, 2023 | Wells Fargo · AI incidents → | VICE (Motherboard) ↗ |
Each row quotes one record from AI incidents register; the “On this site” link opens the bank's own page or sub-page with every source. Banks absent from the table have nothing matching on the record this site holds.
How is this ranked?
Data: the AI incidents at banks register (/ai-incidents): dated, sourced records of AI failures, AI used against banks and governance findings, each with a status and severity.
Rule: Records in the categories deepfake fraud, voice clone, brand impersonation, AI phishing and synthetic identity. Score = records.
Counts: 16 of 141 profiled banks qualify; 18 distinct sources cited in the table. Data checked 2026-10-24; ranking template updated 2026-10-30.
What are the caveats?
A record is a publicly reported event with the status the sources support (reported, bank-confirmed, regulator finding, court filing, settled, resolved or disputed); it is not a finding of fault. Banks absent from the table have no record in the register, which is not evidence that nothing happened.
Banks absent from the table have nothing matching on the record this site holds, which is not evidence that they do nothing. Each row links the bank's own page, where every entry carries its sources.
Which bank ranks first?
Lloyds Banking Group leads with 3 records: Lloyds refunds estate of 82-year-old customer lured by an AI Farage deepfake investment scam (confirmed by the institution, May 1, 2026). BofA is second with 2.
How many large banks were targeted by deepfake or AI impersonation fraud?
16 of the 141 profiled banks (120 US, 21 non-US groups). Among those listed, 5 are US banks and 11 non-US groups.
What counts, and what does not?
Records in the categories deepfake fraud, voice clone, brand impersonation, AI phishing and synthetic identity. Score = records. Source: the AI incidents at banks register (/ai-incidents): dated, sourced records of AI failures, AI used against banks and governance findings, each with a status and severity.
Is this a measure of capability?
No. Every row is a sourced fact on the public record: what the bank, a regulator, a filing or an independent outlet has put on the record. The page does not rate how well anything works.
When was this checked, and how often does it update?
The data behind the table was last checked on 2026-10-24 (AI incidents register). The page recomputes whenever that dataset changes and is republished with the site; it is never edited by hand.
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