Sells banks a single AI-native RiskOps platform, rather than point tools, for fraud, scam and AML prevention, extending in 2025-2026 into GenAI scam agents, federated network intelligence and a tabular foundation model for risk decisions.
What is Feedzai, and which banks use it?
Feedzai is a private, Portugal-founded (2011) AI fraud, scam and AML software vendor for banks, now co-headquartered in New York and Lisbon. It was valued at more than $2 billion after an October 2025 investment round, and was separately selected by the European Central Bank that month as first-ranked tenderer to build central fraud detection for the digital euro. Feedzai names Citigroup and SoFi, among our 100 largest US banks, as customers. Pricing is not published; Feedzai sells through sales-led enterprise contracts.
Category
Founded
2011
Headquarters
New York, NY, US (co-headquartered with Lisbon and Coimbra, Portugal)
Ownership
Private; investors include KKR, Sapphire Ventures and Citi Ventures (2021 Series D) and, since October 2025, Lince Capital, Iberis Capital and Explorer Investments alongside renewed backing from Oxy Capital and Buenavista Equity Partners. Valued at more than $2 billion after an approximately $75 million investment round announced October 2, 2025.[12][4]
Deployment
SaaS (cloud-based); Feedzai IQ Score is also delivered via a single API and listed on AWS Marketplace
Pricing
Sales-led enterprise licensing, scoped per institution and use case (fraud, AML, onboarding, scam prevention); Feedzai IQ Score is also sold as an API-metered add-on listed on AWS Marketplace · not published
Banks among the 100
2
- Feedzai raised approximately $75 million in a round announced October 2, 2025, lifting its valuation above $2 billion; new investors Lince Capital, Iberis Capital and Explorer Investments joined existing backers Oxy Capital and Buenavista Equity Partners.
- On the same day, the European Central Bank concluded a framework agreement naming Feedzai (with subcontractor PwC) first-ranked tenderer to build the central fraud-detection and prevention mechanism for the digital euro; Feedzai says the agreement has an estimated value of €79.1 million and a maximum value of €237.3 million, with actual development scope still to be decided.
- A $200 million Series D led by KKR in March 2021, with Sapphire Ventures and Citi Ventures, valued Feedzai above $1 billion and funded its August 2021 acquisition of behavioral-biometrics firm Revelock.
- Feedzai says it annually risk-assesses $9 trillion in payments across 120 billion events and protects more than 1 billion consumers worldwide (vendor-reported, as of its March 2026 RiskFM announcement).
- Feedzai's own March 2021 funding release names Citibank, Fiserv and Santander, and the fintechs SoFi and Mox by Standard Chartered, as already using its AI-powered risk-management solutions; a separate Feedzai page quotes Citi Treasury and Trade Solutions' global head of payments and receivables describing a 'strategic partnership.'
- Feedzai's customer-story pages and press releases separately name non-US-top-100 banks and fintechs as customers, including ANZ Bank, Standard Chartered Bank, Lloyds Banking Group, BPI, Ibercaja, BTG Pactual, Novobanco and BigPay.
- Pricing is not published; Feedzai's own site directs buyers to 'request a price quote tailored to your organization's needs' rather than listing plans or figures.
What does Feedzai sell to banks?
| Product | What it does | Status |
|---|---|---|
| RiskOps Platform[16][17] | The core cloud platform combining transaction fraud screening, AML transaction monitoring, account-opening/onboarding risk, and behavioral-biometric identity (Digital Trust) in one system, with RiskOps Studio (2026) as a unified configuration and investigation interface. | Generally available |
| Digital Trust (behavioral biometrics)[5] | Identity and account-takeover protection built on Revelock's behavioral-biometric and device-intelligence technology, acquired by Feedzai in August 2021, analyzing keystroke, navigation and device signals to score session trust without exposing raw customer data. | Generally available |
| ScamAlert[9] | A GenAI-powered agent, launched March 11, 2025 at the HumanX conference, that lets bank customers upload screenshots of suspicious messages, ads or listings for a real-time scam risk assessment, feeding results into the bank's own risk engine. | Generally available |
| Feedzai IQ (TrustScore, TrustSignals, IQ Score)[11][15] | A family of federated-learning products, launched June 3, 2025, that share network-wide fraud intelligence across banks without exchanging raw customer data; Feedzai IQ Score, opened to banks of all sizes on June 9, 2026 via a single API and AWS Marketplace, delivers a real-time fraud risk score from Feedzai's network. | Generally available |
| RiskFM (Risk Foundation Model)[14] | A tabular foundation model for fraud and AML decisioning across onboarding, payments and transfers, unveiled March 24, 2026; Feedzai says it is working with early adopters, including Lloyds Banking Group, to validate the initial framework rather than offering it generally yet. | Limited availability |
| Digital euro central fraud detection (ECB)[12] | A framework agreement, announced October 2, 2025, under which Feedzai (with PwC as subcontractor) would build the central fraud-detection and prevention mechanism for the European Central Bank's proposed digital euro; Feedzai's own release says the scope and timeline of the actual development work are still to be finalized with the ECB. | Announced |
How much does Feedzai cost?
How it is charged: Sales-led enterprise licensing, scoped per institution and use case (fraud, AML, onboarding, scam prevention); Feedzai IQ Score is also sold as an API-metered add-on listed on AWS Marketplace.
Feedzai does not publish a price list.
Pricing is not published; Feedzai's site directs prospective buyers to request a tailored price quote rather than listing plans, tiers or figures.
Which banks use Feedzai?
| Bank | What | Status |
|---|---|---|
| Citigroup | Payments fraud and risk management in Citi Treasury and Trade Solutions (Feedzai quotes TTS's global head of payments and receivables on a 'strategic partnership'); Feedzai's 2021 funding release names Citibank among users.[6][4] | In production |
| SoFi Technologies | Named client (2021): Feedzai's March 2021 funding release lists SoFi among fintechs using its AI risk-management solutions; no later confirmation found.[4] | Selected |
Among the 100 largest US banks on this site, from sources that name the bank: the bank, Feedzai or the press. Status is the furthest stage a source confirms.
What is RiskOps Platform?
Feedzai's flagship offering, unifying transaction fraud screening, AML, and behavioral-biometric identity (from the 2021 Revelock acquisition) into one platform; RiskOps Studio, launched in 2026, adds a single interface across all products so risk teams stop switching tools.[16][17]
What has Feedzai done, and when?
- Jun 9, 2026
Opens Feedzai IQ Score via AWS Marketplace[15]
Feedzai made IQ Score, a network-derived fraud risk score, available to banks of all sizes through a single API and AWS Marketplace listing, drawing on Feedzai's reported $9 trillion global transaction network.
- Mar 24, 2026
Unveils RiskFM tabular foundation model[14]
Feedzai unveiled RiskFM, a foundation model for fraud and AML decisioning trained across its network's transaction, onboarding and payments data; Feedzai says it is working with early adopters, including Lloyds Banking Group, to validate the approach.
- Feb 12, 2026
Partners with Neterium on AML screening[13]
Feedzai and RegTech firm Neterium announced a partnership to deliver real-time customer and transaction AML screening.
- Oct 2, 2025
$75 million round at $2 billion valuation; selected for the digital euro[12]
Feedzai announced an approximately $75 million investment round valuing it above $2 billion, on the same day the European Central Bank named Feedzai first-ranked tenderer (with PwC as subcontractor) to build the digital euro's central fraud-detection mechanism.
- Jun 3, 2025
Launches Feedzai IQ federated fraud intelligence[11]
Feedzai launched Feedzai IQ, including TrustScore and TrustSignals, using federated learning to share network-wide fraud intelligence across institutions without exchanging raw customer data; customers quoted include Novobanco and core-banking vendor Jack Henry.
- Mar 12, 2025
Opens new US headquarters in New York City[10]
Feedzai opened a new US headquarters and 'Client Center' in New York City, saying more than 25% of its team holds PhDs in AI.
- Mar 11, 2025
Launches ScamAlert GenAI agent[9]
Feedzai debuted ScamAlert, a GenAI-powered scam-prevention agent for bank customers, at the HumanX conference.
- May 2, 2024
David Larson hired as CFO[8]
Feedzai appointed Thomson Reuters veteran David Larson as Chief Financial Officer; the release said the RiskOps platform protected approximately a billion people globally, analyzing over $6 trillion in payments at 3,000 transactions per second, with 600+ employees across 10 international offices.
- Jun 7, 2022
Reports $282M raised to date and $1.5B valuation[7]
Announcing a partnership with Trust Payments, Feedzai said it had raised $282 million to date at a $1.5 billion valuation and that its technology protected 900 million people in 190 countries.
- Aug 4, 2021
Acquires Revelock for behavioral biometrics[5]
Feedzai acquired behavioral-biometric platform Revelock, combining transactional and session-behavior data into what Feedzai called the world's largest 'Financial Intelligence Network.'
- Mar 24, 2021
$200 million Series D led by KKR[4]
Feedzai raised $200 million from KKR, with participation from existing investors Sapphire Ventures and Citi Ventures, valuing the company above $1 billion; the release names Citibank, Fiserv, Santander, SoFi and Mox by Standard Chartered as already using Feedzai's risk-management solutions.
- Jan 1, 2011
What do banks use Feedzai for?
| Use | What it does | Status | Use case |
|---|---|---|---|
| Transaction fraud and scam screening[16][9] | Real-time transaction, behavioral and device-signal scoring plus ScamAlert's GenAI scam checks for bank customers. | In production | Fraud detection |
| AML transaction monitoring and screening[13][16] | AML transaction monitoring, sanctions/watchlist screening (including the 2026 Neterium partnership) and SAR-filing workflow support. | In production | AML / KYC |
| Digital Trust identity and device intelligence[5] | Behavioral-biometric and device-intelligence account-takeover and malware detection from the 2021 Revelock acquisition. | In production | Cybersecurity |
| ScamAlert GenAI agent[9] | A multimodal GenAI agent that analyzes screenshots, text and transaction data to warn bank customers about scams before they pay. | In production | Generative & agentic AI |
| Federated fraud intelligence (Feedzai IQ)[11] | Feedzai IQ's federated-learning approach shares aggregated, anonymized risk signals across institutions without exchanging raw customer data. | In production | Data & privacy |
| RiskFM foundation model[14] | A tabular foundation model intended to replace bespoke, manually engineered fraud and AML models with a single model validated across institutions. | Pilot | Model risk management |
What has Feedzai disclosed in numbers?
| Metric | Value | As of |
|---|---|---|
| Valuation | More than $2 billion, after an approximately $75 million investment round[12] | Oct 2, 2025 |
| Annual payment volume and risk events (vendor-reported) | $9 trillion in payments assessed across 120 billion risk events a year[14] | Mar 24, 2026 |
| Consumers protected (vendor-reported) | More than 1 billion consumers worldwide[14] | Mar 24, 2026 |
| Series D funding (2021) | $200 million, led by KKR, valuing Feedzai above $1 billion; by June 2022 Feedzai said it had raised $282 million to date at a $1.5 billion valuation[4][7] | Jun 7, 2022 |
| Cumulative fraud losses prevented and analyst time saved (vendor-reported) | More than $2 billion in losses prevented and over 20 million analyst hours saved[12] | Oct 2, 2025 |
| Headcount and offices | 600+ employees across 10 international offices; roughly a billion people protected, $6 trillion in payments analyzed at 3,000 transactions per second[8] | May 2, 2024 |
“Being selected as the first-ranked tenderer in the framework agreement to secure the digital euro is both an honor and a responsibility. With tens of billions of transactions expected across the eurozone, success depends on AI that can adapt as quickly as fraud evolves.”[12]
Nuno Sebastião · Co-Founder and CEO, Feedzai · Oct 2, 2025
“Next transactions are far less predictable than the next word in a sentence.”[14]
Pedro Bizarro · Chief Science Officer, Feedzai · Mar 24, 2026
“Fraud has outpaced what any single institution can stop alone.”[15]
Pedro Barata · Chief Product Officer, Feedzai · Jun 9, 2026
Who runs Feedzai?
Which rules apply to a bank using Feedzai?
| Authority | Why it matters here | Documents |
|---|---|---|
| Federal Reserve | Feedzai's fraud-scoring, AML and RiskFM foundation models are third-party AI/ML models; a bank deploying them is expected to validate them under the revised interagency model risk management guidance (SR 26-2), which covers machine-learning models even though it leaves fully generative and agentic AI to enterprise risk management for now. | SR 26-2 |
| OCC | A bank that outsources fraud detection and AML screening to Feedzai takes on third-party risk that OCC Bulletin 2023-17 directs banks to manage across the full life of the vendor relationship, while OCC Bulletin 2026-13 (the interagency companion to SR 26-2) sets model-risk expectations for AI/ML models banks obtain from vendors such as Feedzai. | OCC Bulletin 2023-17 OCC Bulletin 2026-13 |
| FinCEN | Feedzai's ScamAlert and Digital Trust products target scams and account-takeover fraud, risks FinCEN's 2024 alert on deepfake media specifically flags; separately, FinCEN's 2018 interagency innovation statement lets banks pilot tools like Feedzai's for BSA/AML monitoring without presuming a pilot alone satisfies a bank's own BSA obligations. | FIN-2024-Alert004 (Deepfake Media) 2018 Joint Statement on BSA/AML Innovation |
| EU AI Act | Feedzai's fraud-detection systems, including the ECB digital-euro framework agreement, fall within the scope of AI used in payment fraud prevention that the EU AI Act treats differently from the credit-scoring AI it classifies as high-risk, which affects which obligations apply to a bank deploying Feedzai in the EU. | Regulation (EU) 2024/1689 |
Linked authorities have a page in the AI Regulation Tracker; the others are named for completeness.
What should a bank note before buying Feedzai?
Analysis by BankingNewsAI from the sources cited on this page. Observations, not advice or a recommendation.
01
Pricing is not published
Feedzai does not publish plans or prices; it sells through a sales-led, quote-based process scoped to each institution's use cases.
02
The 2021 customer-list disclosure is the clearest one, and it is dated
Feedzai's own statement naming Citibank, Fiserv, Santander, SoFi and Mox by Standard Chartered as customers is from March 2021; no later Feedzai release repeats the full list, though the Citi partnership quote and SoFi mention are the strongest sourced links to our tracked banks.
03
Most performance figures are vendor-reported
Detection-rate, false-positive, and cost figures (73% detection improvement, 4x more fraud detected, $2 billion in losses prevented) come from Feedzai's own marketing and case studies; none is independently audited in the sources reviewed here.
04
The ECB win is a framework agreement, not a signed build contract
Feedzai's own release says the framework agreement sets terms for potential future work and that the actual development scope and timeline are still to be finalized with the European Central Bank.
05
Scale figures differ release to release
Feedzai has reported $6 trillion (May 2024), $8 trillion (2025 demo page) and $9 trillion (2026) in annual payment volume, and 'approximately a billion' rising to 'more than 1 billion' people protected — consistent with growth, but the figures are not always from directly comparable snapshots.
What are the alternatives to Feedzai?
Featurespace
Real-time behavioral fraud and AML scoring for banks and processors (The Featurespace Platform, formerly ARIC Risk Hub); a Visa unit.
BioCatch
Behavioral-biometric and device intelligence that scores digital banking sessions for account takeover, scams, mules and application fraud.
Sardine
Fraud and AML platform: device and behavioral signals, transaction monitoring, sanctions screening and AI agents for alert review.
Socure
Identity verification, fraud scoring and watchlist screening for account opening and login, run on its RiskOS decisioning platform.
Alloy
Identity and fraud prevention platform: onboarding KYC/KYB, fraud and login risk scoring, AML monitoring and data orchestration.
Pindrop
Phone-channel fraud scoring, passive caller authentication and voice deepfake detection for bank contact centers.
How much does Feedzai cost?
Feedzai does not publish pricing. Its site directs prospective buyers to request a price quote tailored to their organization and chosen use cases (account opening, AML transaction monitoring, KYC, transaction fraud, watchlist screening). Feedzai sells fraud, AML and identity products through sales-led enterprise contracts rather than published plans.
Which banks use Feedzai?
Among the 100 largest US banks, Feedzai names Citigroup and SoFi as customers: Feedzai's site quotes a Citi Treasury and Trade Solutions executive on their partnership, and a 2021 Feedzai funding release names both Citibank and SoFi as already using its risk-management solutions, alongside Fiserv and Santander (entity unspecified). The same release also lists four of the five largest banks in North America as protected, without naming them individually.
Who owns Feedzai?
Feedzai is privately held. Investors include KKR, Sapphire Ventures and Citi Ventures from its 2021 Series D, and, since an October 2025 round of about $75 million, Lince Capital, Iberis Capital and Explorer Investments alongside renewed backing from Oxy Capital and Buenavista Equity Partners. Feedzai says that round valued the company at more than $2 billion.
Is Feedzai a bank or a regulated financial institution?
No. Feedzai is a private AI software vendor that sells fraud, AML and identity products to banks, payment providers and merchants. The banks that use Feedzai's platform remain the entities examined and supervised by banking regulators; Feedzai itself is a third-party technology vendor subject to the vendor-risk oversight those regulators require of the banks that use it.
What is Feedzai's RiskOps platform?
RiskOps is Feedzai's core cloud platform, combining transaction fraud screening, AML monitoring, account-opening risk checks and behavioral-biometric identity (from its 2021 Revelock acquisition) into one system. RiskOps Studio, added in 2026, gives risk teams a single interface across all of Feedzai's products instead of separate tools for each use case.
What did Feedzai acquire?
Feedzai's main disclosed acquisition is Revelock, a behavioral-biometrics and digital-identity platform, announced August 4, 2021, following Feedzai's $200 million Series D earlier that year. Feedzai said the combination created what it called the world's largest 'Financial Intelligence Network' of behavioral and transactional data.
How does Feedzai compare to NICE Actimize?
Feedzai's own published comparison describes itself as an AI-native platform built from the ground up in 2011, versus NICE Actimize's two separate platforms (X-Sight and Xceed) built on a longer-established codebase; Feedzai's page reports customer results of 62% more fraud detected and 73% fewer false positives, and cites IDC MarketScape ratings on total cost of ownership. These are Feedzai's own comparison claims, not an independent benchmark.
- About Us
- Nuno Sebastião
- Pedro Bizarro
- Leading Financial Risk Management Platform Feedzai Raises $200 Million Growth Investment Led by KKR
- Feedzai Acquires Revelock to Create the World's Largest Financial Intelligence Network for Securing Cashless Commerce
- Introducing Feedzai Solutions - Packaged Fraud and AML Offerings
- Trust Payments partners with Feedzai to strengthen risk management offerings
- Feedzai bolsters C-suite with new Chief Financial Officer
- Feedzai Launches ScamAlert, New GenAI Agent to Detect and Prevent Scams
- Feedzai Opens New US Headquarters in New York City, Launching an Innovative Client Center to Drive Industry Collaboration
- Feedzai IQ™ Defends Banks Against AI-Driven Fraud With Privacy-Preserving Network Intelligence
- Feedzai Selected to Safeguard the Digital Euro, Announces $2 Billion Valuation in New $75 Million Investment Round
- Feedzai and Neterium Partner on AML Screening
- Feedzai Unveils RiskFM AI Foundation Model for Financial Crime Prevention
- Feedzai Opens $9 Trillion Fraud Intelligence Network
- RiskOps Platform
- RiskOps Studio: Your Gateway to Centralized Risk Experience
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