Sells banks, fintechs, gaming operators and other regulated businesses a SaaS identity platform that checks government IDs against live selfies with liveness and deepfake detection, screens customers for AML, and since 2026 re-scores verified identities over time against its cross-customer Identity Graph.
What is Jumio, and which banks use it?
Jumio, founded in 2010 and based in Sunnyvale, California, sells AI identity verification, liveness and deepfake detection, AML screening and continuous identity monitoring. It is private, backed by Centana Growth Partners, which bought its assets out of a 2016 bankruptcy, Great Hill Partners ($150 million, 2021) and Millennium Technology Value Partners; no valuation is disclosed. None of our 100 banks is a sourced customer; Monzo, Nationwide and CIMB Bank Philippines are. Pricing is sales-led; its AWS Marketplace listing shows 25,000 verifications for $37,500 a year.
Category
Founded
2010
Headquarters
Sunnyvale, California, US
Ownership
Private; backed by Centana Growth Partners (whose acquisition vehicle bought substantially all of Jumio's assets out of Chapter 11 in May 2016), Great Hill Partners (a $150 million investment in March 2021) and Millennium Technology Value Partners. No valuation has been disclosed in the sources reviewed, and no sale or pending deal has been announced.[1][12][9]
Deployment
SaaS (APIs, iOS and Android SDKs, or a hosted web client); also sold through AWS Marketplace
Pricing
Annual contracts for a committed number of verification transactions, sold through sales; overages billed per transaction
Banks among the 120
0
- Daniel Mattes founded Jumio in Palo Alto in 2010 as a mobile payments company; it is now headquartered in Sunnyvale, California, and says it has processed more than 1 billion transactions across over 200 countries and territories (vendor-reported).
- Jumio's US business filed for Chapter 11 in March 2016, citing legacy issues and related government investigations; an acquisition vehicle of Centana Growth Partners bought substantially all of its assets after a court-supervised auction in May 2016. Great Hill Partners invested $150 million in March 2021; Centana, Great Hill and Millennium Technology Value Partners are its named backers.
- In April 2019 the SEC charged founder Daniel Mattes with defrauding Jumio's investors by overstating its 2013 and 2014 revenues; he agreed to pay more than $17 million, and the SEC said Jumio's 2015 restatement wiped out most of its revenue.
- Jumio changed chief executive twice in 2026: Robert Prigge left in January after nearly a decade, Bala Kumar served as interim CEO, and Mark Lorion took over on April 27, 2026; Matt DeLauro joined as chief revenue officer in September.
- No bank among our 100 is publicly named by Jumio as a customer. The banks it does name include Monzo (its primary identity verification provider since 2017, renewed in a 2019 multi-year deal), UK building society Nationwide (2022) and CIMB Bank Philippines (2020); its Q2 2026 release cites an unnamed Fortune 500 financial services firm. Citi Ventures led a 2012 strategic investment in Jumio, which is an investment, not a disclosed customer relationship.
- Jumio has a biometric-privacy litigation record: a 2020 Illinois state-court class settlement under BIPA, and a 2023 federal ruling that let a Binance user's BIPA suit proceed after the court rejected Jumio's financial-institution exemption argument. In June 2026 the US Patent Trial and Appeal Board upheld four FaceTec facial-recognition patents that Jumio products are accused of infringing.
- Pricing is not published on jumio.com; the one public price is Jumio's own AWS Marketplace listing: 25,000 Jumio Go verifications for $37,500 per 12 months. Jumio's standard terms charge overages at 130% of the contracted unit price.
What does Jumio sell to banks?
| Product | What it does | Status |
|---|---|---|
| Identity Verification[15][14] | Checks that a government ID is authentic and matches a live selfie, with liveness detection and a risk-based decision, for onboarding and KYC/AML compliance; covers more than 5,000 ID types. | Generally available |
| Liveness Premium (deepfake and injection detection)[16][1] | Jumio's most advanced liveness check, using a patented active-illumination technique against deepfakes and injection attacks; Jumio says its latest models detect up to 70% more deepfakes than previous generations (vendor-reported). | Generally available |
| selfie.DONE (reusable identity)[6][7][1] | Recognizes previously verified users from a selfie against Jumio's consent-based Identity Graph and asks for an ID document only when needed; launched in Brazil in October 2025 and rolled out worldwide by Q3 2026. | Generally available |
| Jumio Watch (continuous identity monitoring)[5] | Re-assesses identities after onboarding using cross-customer signals from the Identity Graph and sends daily alerts when a previously approved verification looks risky; launched April 30, 2026. | Generally available |
| AML Screening and Monitoring[17][11] | Screens new and existing customers against global and regional sanctions, PEP and adverse-media lists with configurable risk screening; Jumio added watchlist and sanctions screening and transaction monitoring to its platform by buying Beam Solutions' AML platform in 2020. | Generally available |
| Digital ID acceptance[8] | Accepts mobile driver's licences, government eIDs and wallet credentials in more than 60 countries and territories through one integration, using an integration with digital ID gateway Trinsic; announced June 25, 2026. | Generally available |
| Authentication[18] | Selfie-based authentication with liveness detection so existing users can unlock their accounts, aimed at AI-driven spoofing attempts. | Generally available |
How much does Jumio cost?
How it is charged: Annual contracts for a committed number of verification transactions, sold through sales; overages billed per transaction.
| Product | Plan | List price | Unit | Checked |
|---|---|---|---|---|
| Jumio Identity Verification (Jumio Go) — AWS Marketplace | Jumio Go - 25,000 transactions (AWS Marketplace contract)[20] | $37,500 | per 12-month contract for 25,000 verifications | Nov 2, 2026 |
- Jumio's own standard terms (v7.3): overages are charged at 130% of the applicable service's net unit price in the order; unused transactions expire at the end of the term with no refund or rollover; Jumio may invoice an extra 3% of total order fees if the customer has not gone live within 90 days. (Jul 1, 2025)[19]
Pricing is not published on jumio.com, which routes buyers to a demo request; the only public price is Jumio's own AWS Marketplace listing (Jumio Corporation is the seller). Jumio's standard terms (v7.3, July 2025) say overages are charged at 130% of the contracted unit price, unused transactions expire at the end of the term without refund, and Jumio may bill an extra 3% of total fees if a customer has not gone live within 90 days.
Which banks use Jumio?
None of the 120 largest US banks covered on this site is publicly named as a Jumio customer as of Nov 3, 2026. Customers the company names are listed in the key points above.
Among the 120 largest US banks on this site, from sources that name the bank: the bank, Jumio or the press. Status is the furthest stage a source confirms.
What is Jumio Platform?
A configurable identity platform combining workflow orchestration, a rules engine, a single AI risk score built from multiple risk signals, and reporting, delivered through APIs, mobile SDKs or a web client; its identity checks (ID, selfie and liveness, digital IDs), selfie.DONE reusable identity, Jumio Watch monitoring and AML screening run on it.[14][1]
What has Jumio done, and when?
- Oct 21, 2026
Completes worldwide selfie.DONE rollout[1]
Jumio said Q3 2026 completed the global rollout of selfie.DONE across North America, Asia-Pacific and EMEA, that its Identity Graph held over 75 million identities, and that it added over 30 new customers in the quarter (vendor-reported).
- Jun 18, 2026
Patent board upholds FaceTec patents[29]
The US Patent Trial and Appeal Board upheld four FaceTec facial-recognition authentication patents that Jumio products are accused of infringing; FaceTec sued Jumio in 2024 in the Northern District of California.
- Apr 30, 2026
Launches Jumio Watch[5]
Jumio launched Jumio Watch to re-assess identities after onboarding, saying early studies showed up to 25% more risk detected after initial verification and that injection attempts rose 700% year over year (vendor-reported).
- Apr 27, 2026
Mark Lorion named CEO[4]
Former Tempo Software CEO Mark Lorion became chief executive; Bala Kumar stayed as president and chief product and technology officer.
- Jan 7, 2026
CEO Robert Prigge departs[3]
Robert Prigge left after nearly a decade as CEO; chief product and technology officer Bala Kumar became president and interim CEO while the board searched for a successor.
- Feb 15, 2023
Court lets a BIPA suit proceed[28]
A federal court in Illinois declined to dismiss a Binance user's suit alleging Jumio collected his biometric identifiers without notice or consent, rejecting Jumio's argument that a financial-institution exemption applied.
- Jan 19, 2022
Completes 4Stop acquisition[10]
Jumio completed its purchase of 4Stop, a KYB, KYC and fraud data orchestration hub connecting to more than 650 data sources across 195 countries.
- Mar 23, 2021
$150 million from Great Hill Partners[9]
Great Hill Partners invested $150 million, which Jumio called the largest funding round in digital identity; Great Hill's Nick Cayer and Matt Vettel joined Centana and Millennium on the board.
- Sep 29, 2020
Buys Beam Solutions' AML platform[11]
Jumio acquired the AML platform of San Francisco start-up Beam Solutions, adding transaction monitoring, watchlist and sanctions screening, customer risk rating and case management to its KYX Platform; terms were not disclosed.
- May 1, 2019
Multi-year agreement with Monzo[13]
Jumio announced a new multi-year agreement with UK digital bank Monzo, for which it had been the primary identity verification provider since 2017.
- Apr 3, 2019
SEC charges the founder with fraud[23]
The SEC charged founder and former CEO Daniel Mattes with overstating Jumio's 2013 and 2014 revenues and making about $14 million by selling his own Jumio shares while hiding the sales from the board; he agreed to pay more than $17 million to settle.
- May 6, 2016
Centana Growth Partners wins the auction[12]
After a court-supervised auction, Jumio agreed to sell substantially all its assets to an acquisition vehicle of Centana Growth Partners; the court approved the sale on May 6, with closing expected May 9, 2016.
- Mar 21, 2016
Files for Chapter 11 and agrees an asset sale[21]
Jumio's US business began voluntary Chapter 11 proceedings to sell substantially all its assets, citing legacy issues and related government investigations; early backer Eduardo Saverin's Jumio Acquisition entity was the stalking-horse bidder and provided $3.7 million of financing.
- Jan 1, 2010
Founded in Palo Alto[24]
Daniel Mattes founded Jumio in Palo Alto in 2010 as a mobile payments company that used its technology to make purchases on mobile phones easier and more secure.
What do banks use Jumio for?
| Use | What it does | Status | Use case |
|---|---|---|---|
| Remote KYC and customer identification at account opening[13][25][26][17] | Document and selfie checks with liveness to verify new customers online, as at Monzo, Nationwide and CIMB Bank Philippines, plus sanctions, PEP and adverse-media screening. | In production | AML / KYC |
| Deepfake, spoofing and identity-fraud detection[1][16] | Liveness and deepfake models screen selfies for presentation and injection attacks before an account is opened; Jumio reports up to 70% more deepfakes detected than its prior models (vendor-reported). | In production | Fraud detection |
| Post-onboarding identity risk monitoring[5][2] | Jumio Watch flags previously approved customers whose risk changes, such as accounts that later become money mules, with daily alerts for fraud and compliance teams. | Rolling out | Fraud detection |
| Selfie-based account authentication[18] | Re-verifying existing users with a selfie and liveness check when they unlock their accounts. | In production | Cybersecurity |
| Handling customers' biometric data[27][28] | Every selfie check processes face biometrics; Jumio's BIPA settlement and later suits show the consent and retention questions a bank inherits when it deploys the product. | In production | Data & privacy |
What has Jumio disclosed in numbers?
| Metric | Value | As of |
|---|---|---|
| Identities in the Jumio Identity Graph (vendor-reported) | Over 75 million, growing by about 85,000 a day[1] | Oct 21, 2026 |
| Transactions processed to date (vendor-reported) | More than 1 billion, spanning over 200 countries and territories[1] | Oct 21, 2026 |
| Daily volume and patents (vendor-reported) | More than a million transactions a day; over 300 patents and patent applications[4] | Apr 27, 2026 |
| Great Hill Partners investment | $150 million (no valuation disclosed)[9] | Mar 23, 2021 |
| selfie.DONE results (vendor-reported) | Up to 60% of returning users verified without a document; up to a 20% increase in verification completion rates[1] | Oct 21, 2026 |
| New customers in Q3 2026 (vendor-reported) | Over 30, none named as a bank[1] | Sep 30, 2026 |
| Funding raised before the bankruptcy | $35.4 million to date, after a Series B extension led by Citi Ventures (investors also included Andreessen Horowitz and Eduardo Saverin)[22] | May 10, 2012 |
| Founder SEC settlement | More than $17 million (over $16 million disgorgement and interest plus a $640,000 penalty)[23] | Apr 3, 2019 |
“Risk evolves, and so should your identity strategy”[5]
Bala Kumar · President and Chief Product and Technology Officer, Jumio · Apr 30, 2026
“The identity verification industry has focused almost entirely on the moment of onboarding”[5]
Philipp Pointner · Chief of Digital Identity, Jumio · Apr 30, 2026
“The time it takes to open an account has been dramatically reduced, but the customer experience is the greatest win.”[25]
Carlo Mascia · Delivery lead, Nationwide · Feb 3, 2022
Who runs Jumio?
Matt DeLauro
Chief Revenue Officer (appointed Q3 2026; formerly president of SEON Technologies)[1]
Which rules apply to a bank using Jumio?
| Authority | Why it matters here | Documents |
|---|---|---|
| FinCEN | Banks use Jumio's ID-and-selfie checks to verify identity under their customer identification and KYC programs, and FinCEN's 2024 deepfake alert describes exactly the attack Jumio's liveness models target: generative-AI altered ID images and selfies used to open accounts. The CIP obligation stays with the bank, not Jumio. | FIN-2024-Alert004 (Deepfake Media) |
| OCC | A bank that relies on Jumio to decide who can open an account, and that sends customers' ID images and face biometrics to it, takes on third-party risk OCC Bulletin 2023-17 expects it to manage, including Jumio's own data vendors from the 4Stop hub; OCC Bulletin 2026-13 covers the vendor face-match and risk-score models. | OCC Bulletin 2023-17 OCC Bulletin 2026-13 |
| Federal Reserve | Jumio's face-match, liveness and single risk-score models drive account-opening approvals, so a bank using them is expected to inventory, validate and monitor them as vendor models under SR 26-2, including how Jumio Watch's cross-customer signals change a customer's risk after onboarding. | SR 26-2 |
| EU AI Act | The EU AI Act lists remote biometric identification as high-risk but excludes biometric verification whose sole purpose is confirming a person is who they claim to be, the one-to-one selfie-to-ID match Jumio performs; an EU bank still has to check whether features such as Identity Graph matching across customers stay within that exclusion. | Regulation (EU) 2024/1689 |
| Illinois Biometric Information Privacy Act (BIPA) | Jumio settled an Illinois BIPA class action in 2020, and in 2023 a federal court refused to apply BIPA's financial-institution exemption to Jumio itself, so a bank deploying Jumio's selfie checks for Illinois customers needs written consent and retention terms that cover Jumio's handling of face data, not only the bank's. |
Linked authorities have a page in the Regulation tracker; the others are named for completeness.
What should a bank note before buying Jumio?
Analysis by BankingNewsAI from the sources cited on this page. Observations, not advice or a recommendation.
01
No bank in our 100 is a sourced customer
Jumio's named bank customers are Monzo, Nationwide Building Society and CIMB Bank Philippines; it has not publicly named a large US bank, and its Q2 2026 Fortune 500 financial services win is unnamed. Citi's 2012 link is a Citi Ventures investment, not a disclosed customer relationship.
02
Only an entry price is public
jumio.com has no pricing page; the AWS Marketplace listing (25,000 verifications for $37,500 a year) is the one published figure. Jumio's standard terms add costs a buyer can negotiate: 130% overage pricing, unused transactions expiring each term, and a 3% fee if go-live slips past 90 days.
03
Performance figures are vendor-reported
The deepfake detection gain, selfie.DONE completion rates, Jumio Watch's 25% extra risk detection and the 700% rise in injection attempts all come from Jumio's own releases and are not independently measured.
04
Biometric privacy and patent disputes are on the record
Jumio settled one Illinois BIPA class action in 2020, faced a second suit that a federal court let proceed in 2023, and in 2026 lost its patent-office challenge to four FaceTec patents its products are accused of infringing; the FaceTec suit's outcome is not reported in the sources reviewed.
05
The company was rebuilt after a 2016 bankruptcy
Today's Jumio is the business Centana Growth Partners bought out of Chapter 11 after the founder's revenue overstatement led to a 2015 restatement; the founder left Jumio in 2015, according to the SEC.
06
Leadership changed in 2026
Jumio had three chief executives within four months of 2026 (Prigge, interim Kumar, Lorion) and a new chief revenue officer in September, so account and roadmap commitments made before 2026 may warrant re-confirmation.
What are the alternatives to Jumio?
Persona
Identity verification platform: government ID, selfie and database checks, KYC/KYB, watchlist screening, case review and fraud-ring graphs.
Socure
Identity verification, fraud scoring and watchlist screening for account opening and login, run on its RiskOS decisioning platform.
Mitek
Mobile check deposit capture, check fraud scoring and identity verification (document, selfie, liveness, deepfake detection) for banks.
Alloy
Identity and fraud prevention platform: onboarding KYC/KYB, fraud and login risk scoring, AML monitoring and data orchestration.
Prove Identity
Phone-based identity verification and authentication: Pre-Fill onboarding, passive authentication and AI-agent verification.
LexisNexis Risk Solutions
Fraud, identity and financial-crime compliance data and analytics: ThreatMetrix, Emailage, IDVerse, Bridger Insight XG and Firco.
Sardine
Fraud and AML platform: device and behavioral signals, transaction monitoring, sanctions screening and AI agents for alert review.
How much does Jumio cost?
Jumio does not publish pricing on its website, which routes buyers to a demo request. Its own AWS Marketplace listing sells a Jumio Go contract of 25,000 verifications for $37,500 per 12 months, about $1.50 per verification at that volume. Enterprise contracts are quoted per order; Jumio's standard terms charge overages at 130% of the contracted unit price and let unused transactions expire at the end of each term.
Which banks use Jumio?
No bank among the 100 tracked on this site is publicly named as a Jumio customer in a source we could verify. The banks Jumio and the trade press name are Monzo in the UK (Jumio's primary identity verification provider since 2017), Nationwide Building Society (2022) and CIMB Bank Philippines (2020). Jumio's Q2 2026 release mentions a Fortune 500 financial services customer without naming it.
Who owns Jumio?
Jumio is privately held. Centana Growth Partners' acquisition vehicle bought substantially all of its assets out of Chapter 11 in May 2016, Great Hill Partners invested $150 million in March 2021, and Millennium Technology Value Partners is the third named backer. Jumio has not disclosed a valuation, and no sale or pending acquisition has been announced.
Is Jumio a bank or a regulated financial institution?
No. Jumio is a software company that sells identity verification and AML screening to banks, fintechs and other businesses. Banks that use it remain responsible for their own customer identification, KYC and BSA/AML obligations and oversee Jumio as a third-party vendor. In 2023 a federal court rejected Jumio's argument that the financial-institution exemption in Illinois's biometric privacy law covered it.
What happened in Jumio's 2016 bankruptcy?
In March 2016 Jumio's US business filed for Chapter 11 to sell its assets, saying legacy issues and related government investigations had made it hard to raise money. Centana Growth Partners won the court-supervised auction in May 2016. In 2019 the SEC charged founder Daniel Mattes with overstating Jumio's 2013 and 2014 revenues; he agreed to pay more than $17 million.
Has Jumio been sued over biometric data?
Yes. Jumio settled an Illinois Biometric Information Privacy Act class action in state court in 2020; a 2022 ruling said that settlement also barred a class member's claims against WeWork. In February 2023 a federal court let a Binance user's BIPA suit against Jumio proceed. Separately, FaceTec has accused Jumio products of infringing its facial-recognition patents.
What are selfie.DONE and Jumio Watch?
selfie.DONE lets a person Jumio has already verified for another business onboard with only a selfie, matched against Jumio's consent-based Identity Graph of over 75 million identities; it launched in Brazil in 2025 and worldwide by Q3 2026. Jumio Watch, launched April 2026, re-assesses customers after onboarding and alerts fraud and compliance teams when their risk changes.
- Jumio Drives Global Leadership in Digital Trust and Identity Intelligence in Q3 2026
- Jumio Accelerates the Shift to Identity Intelligence with Strong Q2 2026 Growth
- Jumio Appoints Bala Kumar as President and Interim Chief Executive Officer
- Jumio Announces Mark Lorion as Chief Executive Officer
- Introducing Jumio Watch: Because Identity Risk Doesn't End at Onboarding
- Jumio Launches selfie.DONE Across Latin America, Accelerating Global Rollout of Reusable Identity
- Jumio's selfie.DONE Eliminates the ID Scan for Trusted Users in North America
- Jumio is the First Identity Intelligence Provider to Offer Global Digital ID Acceptance at Scale
- Identity Verification Leader Jumio Secures $150 Million from Great Hill Partners
- Jumio Completes 4Stop Acquisition
- Jumio Acquires Beam Solutions' AML Platform to Deliver the First End-to-End Identity Verification and Compliance Solution
- Jumio Is Acquired By Centana Growth Partners
- Jumio, Monzo Partnership Grows to New Heights
- The Jumio Platform
- Identity Verification
- Liveness Premium with Advanced Deepfake Detection
- Automated AML Screening and Monitoring
- Authentication with Advanced Liveness Detection
- Jumio Terms and Conditions v7.3 (v07012025)
- Identity Verification (Jumio Corporation) — AWS Marketplace
- Identity verification startup Jumio files for bankruptcy, will sell assets to early backer Eduardo Saverin
- Payments And Online ID Verification Company Jumio Nabs Strategic Investment From Citi Ventures
- SEC Charges Former CEO of Silicon Valley Start-Up with Defrauding Investors (Litigation Release No. 24440)
- SEC v. Daniel Mattes, Complaint, No. 5:19-cv-01689 (N.D. Cal.)
- Nationwide partners ID fintech Jumio for customer onboarding upgrade
- Jumio provides digital onboarding for CIMB mobile customers
- WeWork Ducks Biometrics Suit, Shielded by 2020 Jumio Settlement
- Binance Software Provider Jumio Must Face Biometric Privacy Suit
- Jumio Fails to Invalidate FaceTec Facial Recognition Patents
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