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USAA Federal Savings Bank vs peers
AI and technology compared

Last updated Oct 19, 2026 · 8 peers · 108 sources cited

How does USAA Federal Savings Bank compare with its peers on AI and technology?

USAA Federal Savings Bank scores 63.1 on this site's US AI disclosure index (#46 of 120), last of the nine consumer banks in its peer group, behind Bank of America (97.3), JPMorgan Chase (89), Wells Fargo (88.8), Capital One (86.9), U.S. Bancorp (81.3), SoFi (80.4), Ally (76.5) and PNC (68.2). The gap is how little USAA itself publishes: 8 primary disclosures against a peer median of 20, and 11 dated moves in the last year against 27. What separates it from named peers is the parent's intellectual property and its member-service AI. USAA's 2025 annual report counts more than 3,000 issued patents, more than 240 of them in AI, and in August 2026 Bank of America cross-licensed its whole portfolio with USAA's; Capital One discloses more AI grants: 472 in 2024 alone. USAA's chief data, analytics and AI officer said its customer-facing chatbot could handle 60% to 65% of consumer queries (April 2025), a coverage figure Capital One has never published for Eno. Where USAA trails is scale and cadence: Bank of America reports more than 3 billion Erica interactions and Wells Fargo more than 1 billion for Fargo, while USAA has published no usage count for its EVA assistant, and U.S. Bancorp has an EVP and chief AI officer where USAA's AI lead sits at senior vice president.[1][2][3][4][5][6][7][8][9][10]

Data as of Oct 19, 2026 · USAA profile updated Oct 13, 2026 · computed tables recalculate from the 140 bank profiles on this site · Markdown

Where it leads

Where does USAA lead its peers on AI?

01

A large AI patent estate that big banks license

USAA's 2025 annual report counts more than 3,000 issued patents, more than 240 in AI, and Evident counts 218 AI-specific filings since 2014. In August 2026 Bank of America signed a cross-license covering both companies' full portfolios, which both say include AI and machine learning; Capital One discloses more AI grants, 472 in 2024 alone, and Bank of America counts about 1,600 AI-focused patents and applications.[1][11][2][12][3][13]

02

A published coverage figure for its customer chatbot

Ramnik Bajaj, USAA's chief data, analytics and AI officer, said in April 2025 that the generative-AI chatbot rolled out to members in June 2024 could tackle 60% to 65% of all consumer queries. Capital One has published no usage or coverage figure for Eno, its assistant since 2017.[4][5][14]

03

More disclosed numbers than most peers

USAA's profile records 21 disclosed figures, third of nine against a peer median of 16, among them AI Aware training for all 38,000 employees (2024), more than 200 AI tools and products deployed (May 2025) and Fast Track AI on track to waive 45% of life-insurance medical exams (2025 annual report).[15][10][1]

Where it trails

Where does USAA trail its peers on AI?

01

The least primary disclosure in the group

USAA's profile records 8 primary disclosures on AI, ninth of nine, against 44 for Capital One and 23 for Bank of America (peer median 20), and 11 dated AI moves in the past year against 34 for Bank of America (median 27). Most of USAA's AI record comes from interviews with its executives and the group annual report rather than bank announcements.[10][1][4]

02

No usage figures for its member assistant

USAA's EVA assistant has personalised the app with machine learning since April 2022, but USAA publishes no interaction count. Bank of America reports more than 3 billion Erica interactions and nearly 50 million users (August 2025), Wells Fargo more than 1 billion Fargo interactions (March 2026) and U.S. Bank 2.5 million Smart Assistant uses a month.[8][6][7][16]

03

AI leadership one level lower than at U.S. Bank and Wells Fargo

USAA's AI lead, Ramnik Bajaj, is senior vice president and chief data, analytics and AI officer at group level. U.S. Bancorp has an EVP and chief AI officer, Prashant Mehrotra, and Wells Fargo's head of AI, Saul Van Beurden, is also co-CEO of consumer banking and lending. USAA names the fewest AI leaders of the nine (7).[10][9][17]

AI index

Where does USAA rank against its peers on AI disclosure?

Scores from the US AI disclosure index of 120 banks (0–100; 45% of the weight on independent coverage). The index measures what each bank has put on the public record and what outside outlets have reported about its AI, not capability or spending; every count is of entries on that bank's profile, each of which cites its sources.

BankScoreRankIndependent sourcesOwn disclosuresUse cases in productionMoves, last 12 monthsNamed AI platform
Bank of America97.3#1 of 120372416 of 1834Erica (and EricaAssist)[6][18][19]
JPMorgan Chase89#6 of 12043208 of 1532LLM Suite[20][21]
Wells Fargo88.8#7 of 120321513 of 1633Fargo and the Google Cloud agent stack[22][23][7][24]
Capital One86.9#9 of 120254513 of 1325Chat Concierge and the in-house agent stack[25][26][27]
U.S. Bancorp81.3#18 of 120172116 of 1826In-house tools from the AI Center of Excellence[28][29][30][31]
SoFi Technologies80.4#20 of 120152014 of 1728SoFi Coach, Composer by SoFi and the Galileo / Technisys stack[32][33][34][35]
Ally Financial76.5#27 of 12022169 of 1320Ally.ai and the Personas[36][37][38]
PNC Financial Services68.2#38 of 12017158 of 1424PNC AI factory[39][40][41][42]
USAA Federal Savings Bank (this page)63.1#46 of 1202088 of 1411EagleGPT[10]
Component by component

On which parts of the AI record is USAA ahead of or behind its peers?

Each row is one input of the index, counted on the profiles of USAA and the 8 peers that are scored on the same basis. "Place" is USAA's position in the group of 9 (1st = most).

Component (weight)USAAPeer medianMost in the groupPlace
Independent sources (45%)2023.5JPMorgan (43)6th of 9
Use cases in production (10%)813BofA (16)7th of 9
Own primary disclosures (10%)820Capital One (45)9th of 9
Dated moves, last 12 months (10%)1127BofA (34)9th of 9
Disclosed numbers (5%)2116BofA (28)3rd of 9
Named AI leaders (5%)713.5JPMorgan (19)9th of 9
Use cases described (5%)1415.5BofA (18)6th of 9
Head to head

What has each bank in USAA's peer group disclosed about its AI?

Facts from each bank's profile, cited to the profile's own sources. "Not disclosed" means the bank's public record, as cited on its profile, does not state it.

BankPlatform or assistant, as the profile names itAI leaders namedHeadline AI number disclosedPatents on the recordOpen AI roles
USAA Federal Savings BankEagleGPT[10]7, incl. Juan C. Andrade (President and Chief Executive Officer, USAA)[43][44]Employees on the AI Aware course: All 38,000 (Oct 23, 2024)[15]9 patents listed on the profile, e.g. US 12,682,402 B1 (Intelligent inspection for property and casualty claims: severity code and loss reports before customers call)[45]Not surveyed
Capital OneChat Concierge and the in-house agent stack[25][26][27]9, incl. Richard Fairbank (Founder, Chairman and CEO)[46]Evident AI index rank: #2 of 50 (four editions running) (Oct 6, 2026)[47][48]2 patents listed on the profile, e.g. EP4776166A1: Safeguarding user-facing AI models (Published application)[49]12+ open AI roles (Oct 1, 2026); most in ML & data science
Ally FinancialAlly.ai and the Personas[36][37][38]14, incl. Michael Rhodes (Chief Executive Officer)[50][51]Employees with Ally.ai access: 10,000+ (Jul 23, 2025)[36]4 patents listed on the profile, e.g. US 2026/0211928 A1 (Hybrid long-context summarisation)[52]2 open AI roles (Oct 1, 2026); most in AI security
Bank of AmericaErica (and EricaAssist)[6][18][19]17, incl. Hari Gopalkrishnan (Chief Technology and Information Officer)[53][54]Erica interactions per day: 2 million (Jan 22, 2026)[19]8 patents listed on the profile, e.g. US 12,705,363 B2 (Vulnerability detection and mitigation using artificial intelligence in an electronic environment: Generates a vulnerability attribute for a network device from source data using AI.)[55]12+ open AI roles (Oct 1, 2026); most in AI engineering
Wells FargoFargo and the Google Cloud agent stack[22][23][7][24]16, incl. Saul Van Beurden (Head of AI)[17][56]Fargo interactions, 2024: 245 million (2024); 336 million since launch at the time (Apr 8, 2025)[23]6 patents listed on the profile, e.g. US 2026/0087043 A1 (Model-based personal advisor)[57]12+ open AI roles (Sep 24, 2026); most in AI engineering
JPMorgan ChaseLLM Suite[20][21]19, incl. Lori Beer (Global Chief Information Officer)[58]Technology employees: 65,000+ (Oct 1, 2026)[59]6 patents listed on the profile, e.g. US 2026/0010713 A1 (Generative ML framework producing predictive results on financial transactions)[60]12+ open AI roles (Oct 1, 2026); most in ML & data science
U.S. BancorpIn-house tools from the AI Center of Excellence[28][29][30][31]13, incl. Prashant Mehrotra (EVP and Chief AI Officer)[9][61][62]Operations employees under the new COO: 16,000+ (Mar 26, 2026)[63]7 patents listed on the profile, e.g. US 2024/0144204 A1 (Check fraud detection comparing incoming check image and signature with a reference)[64]12+ open AI roles (Oct 1, 2026); most in AI product & strategy
PNC Financial ServicesPNC AI factory[39][40][41][42]10, incl. Bill Demchak (Chairman and CEO)[39][65]AI share of the year-over-year increase in technology spending: ≈ 20% (Jan 16, 2026)[66]4 patents listed on the profile, e.g. US 2025/0094839 A1 (Applying rules via artificial intelligence for document processing)[67]12+ open AI roles (Oct 1, 2026); most in ML & data science
SoFi TechnologiesSoFi Coach, Composer by SoFi and the Galileo / Technisys stack[32][33][34][35]10, incl. Anthony Noto (Chief Executive Officer)[68][32]Mobile monorepo migrated with AI tooling: > 2 million lines; 40,000+ tests (Jul 6, 2026)[35]2 patents listed on the profile, e.g. US 2024/0403952 A1 (Continuation of the fairness patent)[69]5 open AI roles (Oct 1, 2026); most in ML & data science
Last 12 months

What are the latest dated moves on the AI record of USAA and its peers?

The two newest dated entries of each bank since Oct 16, 2025, from the timelines of the profiles (which also log filings, results and deals that bear on the AI record), newest first.

DateBankMove
Oct 13, 2026JPMorganQ3 2026 call: outside AI agents stay blocked; AI spend put near $700 million[70][71][72]
Oct 13, 2026Wells FargoQ3 2026 call: AI agents in code, marketing, cyber, underwriting[73][74]
Oct 13, 2026BofATreasury, FinCEN and OCC impose $1.21 billion in AML and sanctions penalties[75][76][77]
Oct 7, 2026U.S. BankVenkatachari: from proving AI to industrializing it[78]
Oct 6, 2026JPMorganEvident AI Index: first for the fourth consecutive year[48]
Oct 6, 2026BofAEvident AI Index: seventh, up from tenth[79]
Oct 6, 2026Capital OneSecond on the Evident AI index for a fourth year[48][80]
Oct 1, 2026Wells FargoEngle: $10 billion technology budget, nearly 200,000 staff with AI tools[81]
Oct 1, 2026AllyCRO: AI should be 'an accelerant', not just something to control[82]
Sep 29, 2026U.S. BankCFO Insights Report: AI spending running over budget[83]
Sep 29, 2026Capital OneNatarajan: cutting latency and token costs with smaller, open-weight models[84]
Sep 25, 2026PNCHead of ATM Banking hired with an AI mandate[85]
Sep 22, 2026SoFiSoFiUSD settlement live on Mastercard[86]
Sep 15, 2026AllyBarclays conference: AI funded by streamlining[87]
Sep 14, 2026PNCBarclays conference: agents at the centre of development, 5–10x[42]
Aug 21, 2026SoFiCoach rolled out widely; actions still member-authorised[88]
Aug 4, 2026USAAUSAA and Bank of America cross-license patent portfolios[89][12]
Jul 14, 2026USAAPatent granted: loss reports before the customer calls[45]
Member and customer assistants

How does USAA's AI assistant compare with other banks' assistants?

What each bank has published about its customer-facing assistant. Figures use different units and dates, so they rank disclosure, not quality.

BankAssistantLaunchedScale disclosed
USAAEVA in the app (machine-learning alerts and natural-language search); a generative-AI chatbot for members; AI phone routing plannedApril 2022 (EVA upgrade); June 2024 (chatbot); 2026 (phone routing, planned)Chatbot able to tackle 60% to 65% of consumer queries (April 2025); no EVA usage published[8][4][1]
Bank of AmericaErica2018More than 3 billion interactions, nearly 50 million users (August 2025)[6]
Wells FargoFargo, on Google's conversational AIAnnounced October 2022More than 1 billion interactions (March 2026)[90][7]
U.S. BancorpSmart Assistant, voice-firstJuly 2020Used 2.5 million times a month (2025 annual report)[91][16]
Capital OneEnoMarch 2017Not published[14][5]
SoFiSoFi Coach, a chat-based financial guideJune 2026Nearly 500,000 conversations (July 2026)[33][92]
Models, cloud and data

How do USAA's AI platforms compare with its peers'?

Whose models and clouds each bank says it uses. USAA's choices are made at group level for the insurer and the bank together.

BankModels and platforms namedSinceScale disclosed
USAAEagleGPT for the workforce; Google Vertex AI and Gemini; AWS Bedrock; IBM watsonx; Snowflake data cloud; trains its own models2024-2025More than 200 AI tools and products deployed; code assist for all software engineers[10][4][93]
Wells FargoGoogle Cloud and Microsoft Azure; Google Agentspace for all employees2021; August 2025Nearly 200,000 staff with AI tools (October 2026)[24][81]
Capital OneAll in on AWS; models customised in-house from open-source LLMs2020Training set above 20 trillion tokens[94][95]
JPMorgan ChaseLLM Suite, a proprietary layer over third-party models2024About 250,000 employees with access[21][20]
U.S. BancorpMultiyear AWS agreement, Amazon Bedrock and Nova Sonic for AI agentsMay 7, 2026Hundreds of mission-critical applications moving to AWS[96]
PNCIts own 'AI factory': own GPUs and own models, less reliance on external tokensJune 2026Not published[39]
AllyAlly.ai over Microsoft's Azure OpenAI ServiceJune 202310,000-plus employees with access[97][36]
Patents and licensing

How do USAA's AI patents compare with other banks'?

Counts are not comparable across banks: some count grants, some grants and applications, some only AI-tagged filings. Each row says which.

BankPatents on the recordLicensing or litigationDate
USAAMore than 3,000 issued patents, more than 240 in AI; 218 AI-specific filings since 2014 per EvidentCross-license with Bank of America (August 2026); mobile-deposit suits won against Wells Fargo and PNC (PNC verdict overturned 2025), settled with Truist and Regions2025-2026[1][11][2][98]
Capital One472 AI patents granted in 2024, top bank on Harrity's AI Patent 100; more than 5,000 granted U.S. patentsNot on the profile2024-2025[3][99]
Bank of AmericaAbout 8,400 patents and applications, about 1,600 AI-focusedCross-license with USAA (August 2026)June-August 2026[13][12]
AllyFour AI patent families (one granted, three published applications)Not on the profile2026[100][101][102]
Who owns AI

Who leads AI at USAA compared with its peers?

The executive each bank has named as accountable for AI.

BankAI executiveTitleOn the record
USAARamnik Bajaj (with CIO Dan Griffiths from February 2026)SVP, Chief Data, Analytics and AI Officer; leads the AI councilMay 2025; February 2026[10][103]
U.S. BancorpPrashant MehrotraEVP and Chief AI Officer2026[9]
Wells FargoSaul Van BeurdenHead of AI; co-CEO, Consumer Banking and LendingNovember 2025[17]
Capital OnePrem NatarajanEVP, Chief Scientist and Head of Enterprise AI2023[104]
Bank of AmericaHari GopalkrishnanChief Technology and Information Officer2025-2026[53][54]
AllyMark MathewsonChief Information and Data OfficerFrom July 20, 2026[50]
The peer group

Which banks are USAA's peers, and why these?

USAA Federal Savings Bank is compared here with Capital One, Ally Financial, Bank of America, Wells Fargo, JPMorgan Chase, U.S. Bancorp, PNC Financial Services and SoFi Technologies: chosen by the editors for this page (see the note below the table). USAA Federal Savings Bank is classed as a digital or direct bank in the Southwest.

USAA Federal Savings Bank is a $106 billion, largely digital consumer bank serving the military community, so it is compared with the national consumer banks and direct banks whose cards, checking and digital assistants its members can choose instead, rather than with the smaller digital and specialty lenders in the computed group.

Common questions

Is USAA better than Navy Federal at AI?

Neither publishes enough to settle it, and Navy Federal has no profile on this site's index. USAA reports a member chatbot able to handle 60% to 65% of consumer queries, EagleGPT for staff and more than 240 AI patents. Navy Federal has described an AI scam-fighting platform, Cube AI, in use since January 2026, as fraud attempts against its members fell about 25% from 2024 to 2025, and a synthetic-data pilot with Qualtrics.[4][10][1][105][106]

Which bank has the better AI assistant, USAA or Bank of America?

Bank of America's Erica is far larger on the record, with more than 3 billion interactions and nearly 50 million users by August 2025. USAA has published no usage count for EVA, its in-app assistant since the April 2022 upgrade; its only published figure is that its generative-AI chatbot could handle 60% to 65% of consumer queries (April 2025). USAA plans an AI phone-routing system for 2026.[6][8][4][1]

How do USAA's AI patents compare with Capital One's?

Both are among the most prolific patent holders in US financial services. USAA counts more than 3,000 issued patents, more than 240 of them in AI, and 460 issued in 2024. Capital One was granted 472 AI patents in 2024 alone, the top bank on Harrity's 2025 AI Patent 100. The counts use different scopes and are not directly comparable.[1][107][3]

Why does USAA rank last in its peer group on this site's index?

The index scores what is on the public record, and USAA publishes little about its bank's AI: 8 primary disclosures against a peer median of 20, 11 dated moves in the past year against 27, and 7 named AI leaders. Its independent coverage (20 sources) is near the median, and it is third on disclosed numbers. The score does not measure how well USAA uses AI.[10][4][1]

Which AI vendors does USAA use compared with other banks?

Bajaj told TechTarget in May 2025 that USAA uses Google's Gemini models extensively, AWS Bedrock and IBM watsonx Orchestrate, and trains its own models; call tools are built on Google's Vertex AI and data sits on Snowflake. Wells Fargo pairs Google Cloud with Microsoft Azure, Capital One is all in on AWS, Ally routes to Azure OpenAI, and PNC is building its own AI factory with its own GPUs.[10][4][93][24][94][97][39]

Does USAA use agentic AI like other banks?

In September 2025 USAA Savings Bank selected Quavo's platform, which uses agentic AI to automate fraud and dispute handling, and Bajaj said in May 2025 that USAA would adopt agentic AI starting with lower-risk internal workflows. Peers are further along on the record: Capital One's Chat Concierge multi-agent assistant has run on dealer websites since March 2025, and Wells Fargo gave Google Agentspace to all employees in August 2025.[108][10][25][24]

How does USAA's AI compare with Capital One's?

Capital One has put far more on the record: it scores 86.9 on this site's index against USAA's 63.1, with 44 primary disclosures against 8. Both are heavy patent holders, Capital One with 472 AI patents granted in 2024 and USAA with more than 240 AI patents among more than 3,000. Capital One builds its own models on AWS; USAA names Google's Gemini, AWS Bedrock and IBM watsonx and also trains its own models.[3][94][95][1][10]

Peers on this site
Capital One AI strategy →How Capital One compares with its peers →Ally AI strategy →How Ally Financial compares with its peers →Bank of America AI strategy →How Bank of America compares with its peers →Wells Fargo AI strategy →How Wells Fargo compares with its peers →JPMorgan AI strategy →How JPMorgan Chase compares with its peers →U.S. Bank AI strategy →How U.S. Bancorp compares with its peers →PNC AI strategy →How PNC Financial Services compares with its peers →SoFi AI strategy →How SoFi Technologies compares with its peers →
Deeper on USAA
USAA Bank AI strategy: the full profile →USAA Federal Savings Bank competitors and alternatives →What AI research, patents and partnerships does USAA have? →What is USAA's AI strategy, and what have its leaders said about it? →What virtual assistants and AI service tools does USAA use? →How does USAA govern its use of AI? →USAA AI strategy profile →USAA competitors and alternatives →Bank of America (Erica) →Capital One AI profile →U.S. Bancorp AI profile →AI disclosure index: the largest US banks ranked →Which banks lead in AI, topic by topic →
Sources
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  71. JPMorgan CEO Dimon warns customers of 'liability transfer' with AI
    Banking Dive · Oct 13, 2026
  72. JPMorgan warns of risks to consumers who rely on AI agents
    American Banker · Oct 13, 2026
  73. Wells Fargo Enhances Banking Capabilities Using AI and Digital Assets
    PYMNTS · Oct 13, 2026
  74. Wells Fargo Reports Third Quarter 2026 Net Income of $6.0 billion, or $1.87 per Diluted Share
    Wells Fargo · Oct 13, 2026
  75. U.S. Treasury Announces Record Enforcement Actions Against Bank of America
    U.S. Department of the Treasury · Oct 13, 2026
  76. OCC Imposes $750 Million Assessment Against Bank of America for Deficient BSA/AML Compliance
    Office of the Comptroller of the Currency · Oct 13, 2026
  77. BofA fined $1.21 billion over AML
    Banking Dive · Oct 13, 2026
  78. How U.S. Bank Is Industrializing AI
    Forbes (Yahoo Finance) · Oct 7, 2026
  79. JPMorganChase still tops AI ranking as big-bank lead widens
    American Banker · Oct 6, 2026
  80. Banks prioritize responsible AI, governance as use soars
    Banking Dive · Oct 6, 2026
  81. The Most Powerful Women in Banking, #11, Bridget Engle, Wells Fargo
    American Banker · Oct 1, 2026
  82. The Most Powerful Women in Banking Women to Watch, #9, Stephanie Richard, Ally Financial
    American Banker · Oct 1, 2026
  83. U.S. Bank CFO Survey: Optimism Climbing as Growth and Dealmaking Gain Momentum
    U.S. Bank (Business Wire) · Sep 29, 2026
  84. How bottom-line-focused financial firms are finding ROI in AI
    Fortune · Sep 29, 2026
  85. Mark Williamson hired as Head of ATM Banking
    Columbus Business First (bizjournals.com) · Sep 25, 2026
  86. SoFi Becomes First National Bank to Go Live with Stablecoin Settlement across Mastercard's Global Payments Network
    Business Wire via FT Markets · Sep 22, 2026
  87. Ally Financial at Barclays conference: profit gains meet lingering headwinds
    Investing.com · Sep 15, 2026
  88. How SoFi's 'Coach' App Delivers Personalized, Actionable Advice — and Drives the Bank's Expansion Plans
    The Financial Brand · Aug 21, 2026
  89. Bank of America, USAA ink patent agreement
    Banking Dive · Aug 5, 2026
  90. Wells Fargo's New Virtual Assistant, Fargo, to Be Powered by Google Cloud AI
    Wells Fargo (Business Wire) · Oct 24, 2022
  91. Introducing the U.S. Bank Smart Assistant
    U.S. Bank · Jul 23, 2020
  92. SoFi second-quarter 2026 earnings release (8-K Exhibit 99.1)
    SEC (SoFi Technologies 8-K) · Jul 29, 2026
  93. Inside USAA's 3-year push to clean up a massive data estate
    CIO Dive · Jul 17, 2024
  94. Capital One Completes Migration from Data Centers to AWS, Becomes First US Bank to Announce Going All In on the Cloud (case study; page retrieved 2026-10-15)
    AWS · Aug 20, 2026
  95. GAI Training Data Transparency Disclosure
    Capital One · Sep 24, 2026
  96. U.S. Bank shifts critical apps to AWS for AI push
    Banking Dive · May 12, 2026
  97. Ally launches proprietary, enterprise AI platform
    Ally Financial · Sep 19, 2023
  98. Regions Bank settles USAA lawsuit over mobile-banking patents
    Reuters · Feb 3, 2026
  99. Shaping Financial Services with Patented AI
    Capital One · Jun 24, 2025
  100. US12651126B2 - Intent discovery using natural language inference
    Google Patents (USPTO) · Jun 9, 2026
  101. US20250315626A1 - Techniques for automating tasks using large language models and software agents
    Google Patents (USPTO) · Oct 9, 2025
  102. US20260203076A1 - Generation and implementation of artificial intelligence (AI) agent personas for task execution
    Google Patents (USPTO) · Jul 16, 2026
  103. USAA hires Santander tech chief as next CIO
    Banking Dive · Feb 6, 2026
  104. Introducing Prem Natarajan
    Capital One · May 24, 2023
  105. How Navy Federal harnesses AI to confront scam activity
    Banking Dive · Sep 11, 2026
  106. What Navy Federal found in its synthetic data pilot
    Banking Dive · Jun 23, 2026
  107. USAA Annual Report to Members 2024
    USAA · Apr 18, 2025
  108. USAA Savings Bank Selects Quavo Fraud & Disputes to Strengthen Compliance and Modernize Dispute Resolution
    Quavo via GlobeNewswire (Yahoo Finance) · Sep 2, 2025

When USAA or its peers move on AI, you'll read it here first.

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