Updated weekly · last sweep Nov 8, 2026 · next Sunday, Nov 15, 2026
As of October 31, 2026, 4 banks block ByteDance Doubao phone assistant. Blocked by Agricultural Bank of China, China Construction Bank, China Merchants Bank and ICBC.
Each of the 4 relations below carries a verbatim quote, the date of the earliest public evidence and its source: 2 distinct sources, all of them press reports of a statement or a decision.
Separately, 15 banks and fintechs block or restrict third-party AI agents in statements that cover outside agents in general; those rows are on the third-party AI agents page. Third-party AI agents →
THE AGENTOperating-system-level agent embedded by the handset maker (first ZTE Nubia M153 prototype; consumer Nubia NaviX Ultra 'Doubao phone' reported 2026-09-16) that operates other apps on the phone screen from voice commands, tapping through app UIs to book, order and pay inside them. launch source: Reuters ↗
What has each bank said about ByteDance Doubao phone assistant?
| Bank | Relation | Since | Quote and detail | Source | Last checked |
|---|---|---|---|---|---|
| Agricultural Bank of China · not profiled | Blocked | Dec 4, 2025 | “The apps of Agricultural Bank of China and China Construction Bank also display pop-up warnings that prompt users to disable the AI tool before proceeding.”ABC mobile app shows a pop-up requiring users to disable ByteDance's Doubao Phone Assistant (system-level INJECT_EVENTS screen-automation agent on ZTE Nubia M153) before proceeding; the agent itself later (21 Oct 2026) declared it proactively refuses to operate financial apps. · scope: on-screen phone agents, browser automation, screen scraping | Yicai Global ↗Dec 4, 2025 | 2026-10-31 |
| China Construction Bank · not profiled | Blocked | Dec 4, 2025 | “The apps of Agricultural Bank of China and China Construction Bank also display pop-up warnings that prompt users to disable the AI tool before proceeding.”CCB mobile app shows a pop-up requiring users to disable the Doubao Phone Assistant before proceeding (Dec 2025); Doubao later added a blanket self-restriction on financial apps (21 Oct 2026). · scope: on-screen phone agents, browser automation, screen scraping | Yicai Global ↗Dec 4, 2025 | 2026-10-31 |
| China Merchants Bank · not profiled | Blocked | Oct 14, 2026 | “Jiemian reported that the October 14 list named the Industrial and Commercial Bank of China (ICBC), China Merchants Bank and Chongqing Rural Commercial Bank alongside several other financial institutions.”China Merchants Bank named on Doubao Phone Assistant's 14 Oct 2026 refusal list; superseded 21 Oct 2026 by Doubao's blanket self-restriction on financial apps. · scope: on-screen phone agents, browser automation, screen scraping | EastFrontier ↗Oct 22, 2026 | 2026-10-31 |
| ICBC · not profiled | Blocked | Oct 14, 2026 | “Jiemian reported that the October 14 list named the Industrial and Commercial Bank of China (ICBC), China Merchants Bank and Chongqing Rural Commercial Bank alongside several other financial institutions.”ICBC (and ICBC Asia) declared refusal of Doubao Phone Assistant screen automation via Doubao's published opt-out list (14 Oct 2026 list of 155 apps); on 21 Oct 2026 Doubao replaced individual bank entries with a blanket 'proactive' restriction on all financial apps (banking, payments, credit). · scope: on-screen phone agents, browser automation, screen scraping | EastFrontier ↗Oct 22, 2026 | 2026-10-31 |
Strictest relation first, then by region and size, as on the tracker's bank table. Since = the earliest public evidence of the relation. A bank absent from the table has made no public statement we could find.
What do these relations mean for a customer?
- Blocked · 4The bank says it does not let the agent log in, act or transact in customer accounts, or is reported to block it. Scope named in these rows: browser automation (4), screen scraping (4), on-screen phone agents (4).
A bank that is not in the table has made no public statement about ByteDance Doubao phone assistant that this tracker could find. That is not the same as allowing it, and it is not the same as blocking it.
The page records statements and reports, each quoted with its source. It does not test what works at a bank, and it is not advice.
Which banks block or restrict ByteDance Doubao phone assistant?
As of October 31, 2026: 4 banks block ByteDance Doubao phone assistant (Agricultural Bank of China, China Construction Bank, China Merchants Bank and ICBC). Each row in the table quotes the statement or report it rests on.
Do any banks work with ByteDance Doubao phone assistant?
None on this record as of October 31, 2026: no row records a partnership with ByteDance Doubao phone assistant or a bank saying it tolerates it.
Bank by bank: what is on the record?
Does Agricultural Bank of China allow ByteDance Doubao phone assistant?
Agricultural Bank of China blocks ByteDance Doubao phone assistant, on the record since December 4, 2025. Yicai Global (December 4, 2025): “The apps of Agricultural Bank of China and China Construction Bank also display pop-up warnings that prompt users to disable the AI tool before proceeding.” Scope named: on-screen phone agents, browser automation, screen scraping.
Does China Construction Bank allow ByteDance Doubao phone assistant?
China Construction Bank blocks ByteDance Doubao phone assistant, on the record since December 4, 2025. Yicai Global (December 4, 2025): “The apps of Agricultural Bank of China and China Construction Bank also display pop-up warnings that prompt users to disable the AI tool before proceeding.” Scope named: on-screen phone agents, browser automation, screen scraping.
Does China Merchants Bank allow ByteDance Doubao phone assistant?
China Merchants Bank blocks ByteDance Doubao phone assistant, on the record since October 14, 2026. EastFrontier (October 22, 2026): “Jiemian reported that the October 14 list named the Industrial and Commercial Bank of China (ICBC), China Merchants Bank and Chongqing Rural Commercial Bank alongside several other financial institutions.” Scope named: on-screen phone agents, browser automation, screen scraping.
Does ICBC allow ByteDance Doubao phone assistant?
ICBC blocks ByteDance Doubao phone assistant, on the record since October 14, 2026. EastFrontier (October 22, 2026): “Jiemian reported that the October 14 list named the Industrial and Commercial Bank of China (ICBC), China Merchants Bank and Chongqing Rural Commercial Bank alongside several other financial institutions.” Scope named: on-screen phone agents, browser automation, screen scraping.
How current is this list, and where does it come from?
The 4 rows were last compared with their sources on October 31, 2026; each row shows its own check date. They come from public statements only: bank newsrooms, terms and FAQs, executives on the record, vendor launch releases and reputable reporting. A weekly sweep searches the news for every agent and bank pair and proposes new rows for review; it last ran on November 8, 2026.
How is this page built?
Unit: one relation between ByteDance Doubao phone assistant and one bank or fintech, with the date of the earliest public evidence, a verbatim quote of at most two sentences and its source. One active row per bank: when a position changes, the newer row replaces the older one, which stays in the dataset.
This page exists because ByteDance Doubao phone assistant has 4 active relations; an agent gets a page from 4. Checked October 31, 2026: the latest day one of these rows was compared with its source. The weekly news sweep last ran on November 8, 2026; the next is due November 15, 2026.
The counts of banks include 4 institutions this site does not profile, marked "not profiled" in the table; fintechs are counted as fintechs.
Full method and caveats: the agent access tracker. Data: /agentic-banking/agent-access/data.json (JSON, CC BY 4.0) · Markdown version. An agent gets a page from 4 active relations.
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