Morgan Stanley advisors have made nearly 50,000 attempts at building their own AI agents

For the COO of a bank's wealth management unit

Morgan Stanley lets its wealth management advisors build their own AI agents from natural-language prompts, and they have made nearly 50,000 attempts so far, Financial Planning reported on Nov. 2.1

The agents are designed in large part to give advisors more time with clients by automating routine tasks, according to the report.1 Koren Maranca, head of artificial intelligence for the firm's wealth management division, said agents are reviewed only after they gain use, because reviewing all of them would be impossible.1

Maranca said agents embraced by many people on an advisor's team get careful reviews for accuracy and completeness, and agents considered for firmwide adoption get more extensive testing.1

"Sometimes people build an agent, they use it twice, and then they never touch it again," Maranca said, adding that orphaned agents get no comprehensive review.1

Maranca said agents that become part of an advisor's practice go through review and approval post-use; most agents do not make it past early testing, according to the report.1

Examples of advisor-built agents include one that tracks portfolio holdings of interest to clients and one that pulls all outgoing flows above a certain amount across an advisor's book each day, Maranca said. The sources do not say what data access controls apply to these agents.1

Why it matters

Review after use sorts agent output, but it does not stop an agent that was used twice from having read client accounts twice. For banks weighing employee-built agents, the open question is what data each agent can reach, and the sources do not say how Morgan Stanley controls that.

From the brief

Our take. Morgan Stanley reviews advisor-built agents after they are in use, not before, and advisors have attempted nearly 50,000. Your choice is whether model risk can live with review-after-use, or whether you block the builders.

Action. Model risk: Set data-access entitlements for user-built AI agents before build, and inventory agents in repeated use for post-use validation.

From our records

Sources

  1. ReportWhy Morgan Stanley is turning advisors loose to build their own AI agents | Financial Planning Financial-planning
  2. Also reported byWhy Morgan Stanley is turning advisors loose to build their own AI agents American Banker
  3. Also reported byBanks block AI agents as US open banking rule stalls Artificialintelligence-news