TD Bank Group has 6 dated AI-agent moves on the record, from Feb 26, 2026 to Oct 13, 2026, and 2 agent use cases on its profile, 1 in production (Agentic pre-adjudication for mortgages and HELOCs). The latest move, on Oct 13, 2026: Agentic AI extended to mortgage funding and discharge (TD Bank Group (Canada Newswire via Yahoo Finance)). Each row below is the bank's own dated entry with the stage it describes and its source; the strategy, numbers, leaders and regulators are on TD Bank Group's AI strategy page, and the same rows sit in date order with every other bank on the tracker.
What AI agents does TD Bank Group run, and at what stage?
TD Bank Group's profile records 1 agent use case in production: Agentic pre-adjudication for mortgages and HELOCs. 1 more is at pilot, rollout or announcement stage.
- In production
Agentic pre-adjudication for mortgages and HELOCs
Autonomous agents classify documents, calculate income, check policy and consent and write an underwriter summary; the Q3 2026 call said the first RESL agentic capability was fully scaled and speeding decisions, with the same approach planned for small business and auto finance.
- Rolling out
Agentic mortgage funding and discharge
Two October 2026 capabilities verify documents across systems and flag discrepancies for colleague review; Chun put mortgage funding cost at about C$187 a file falling to about C$47, and discharges at about C$22 to C$23 falling to about C$11.
What has TD Bank Group announced about AI agents, and when?
Oct 20261 move
Agentic AI extended to mortgage funding and dischargeRolling out
Two new capabilities coordinate document checks across systems; funding case review in up to half the time; builds on pre-adjudication, which fell from 15 hours to under three minutes.
Sep 20261 move
Chun: 'sizeable upside' to the C$1 billion targetAnnounced
At the Scotiabank Financials Summit the CEO says an AI agent for collections lifted the customer connect rate to between 20% and 25% from 7% and that the mortgage agent is transferable to small business banking and auto finance.
Jul 20261 move
OSFI bulletin on generative and agentic AIAnnounced
OSFI sets out sound practices for generative and agentic AI under its technology, operational-resilience and third-party guidelines (B-13, E-21, B-10), pointing to E-23 for model risk.
May 20261 move
First agentic AI model, in real-estate secured lendingAnnounced
Generates application summary memos for underwriters in minutes; human in the loop.
Apr 20261 move
Chun on Anthropic and personal AI agents for front-line colleaguesAnnounced
At the annual meeting he tells the Globe and Mail that TD does some work with Anthropic but is not in the limited Claude Mythos preview, and that TD plans a personal AI agent for each employee that summarises a client's portfolio and past conversations.
Feb 20261 move
Q1 2026 call: about C$170 million of AI value in 2025Announced
The bank says AI delivered about $170 million in 2025; Chun says the generative knowledge-management tool has reached more than 1,000 Canadian branches and the agentic mortgage project is scaling; the CFO targets $150 million of insurance claims-cost savings.
What AI agents does TD Bank Group have in production?
TD Bank Group's profile records 1 agent use case in production: Agentic pre-adjudication for mortgages and HELOCs. 1 more is at pilot, rollout or announcement stage.
What has TD Bank Group announced about AI agents, and when?
6 dated moves from Feb 26, 2026 to Oct 13, 2026: 0 describe an agent in production, 1 a rollout, 0 a pilot and 5 an announcement. The latest, on Oct 13, 2026: Agentic AI extended to mortgage funding and discharge (TD Bank Group (Canada Newswire via Yahoo Finance)).
Where does this timeline come from?
From The Toronto-Dominion Bank (TD Bank Group)'s profile on this site, which dates each move and cites its source; the build checks every link. The stage is the one the bank describes, and nothing here is written by a model. The profile is refreshed on a biweekly routine; the record last changed on Oct 13, 2026.
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When TD Bank Group puts an agent into production, you'll read it the next morning.
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