BNY has 9 dated AI-agent moves on the record, from Dec 8, 2025 to Oct 1, 2026, and 4 agent use cases on its profile, 3 in production (Eliza and employee-built agents, Payments digital employees and Contract Review Assistant). The latest move, on Oct 1, 2026: Russell profile: usage up from about 20% to 99% trained in a year (American Banker). Each row below is the bank's own dated entry with the stage it describes and its source; the strategy, numbers, leaders and regulators are on BNY's AI strategy page, and the same rows sit in date order with every other bank on the tracker.
What AI agents does BNY run, and at what stage?
BNY's profile records 3 agent use cases in production: Eliza and employee-built agents, Payments digital employees and Contract Review Assistant. 1 more is at pilot, rollout or announcement stage.
- In production
Eliza and employee-built agents
Enterprise platform; more than half of employees building agents; ~140 digital employees on repetitive tasks.
- In production
Payments digital employees
Agents that repair cross-border payment data and answer client payment inquiries; validations down from five or six minutes to under 30 seconds.
- In production
Contract Review Assistant
Agent built on Eliza that cut legal review of vendor agreements from four hours to one (75%) across more than 3,000 agreements a year.
- Pilot
Frontier cyber-model testing
Early access to OpenAI GPT-5.4-Cyber and Anthropic Mythos for defensive testing; digital employees also find and fix code vulnerabilities.
What has BNY announced about AI agents, and when?
Oct 20261 move
Russell profile: usage up from about 20% to 99% trained in a yearIn production
American Banker says about 20% of staff used Eliza at the start of 2025 against a 65% year-end target; 99% were trained within six months, more than 50% build agents and over 60% of code is built with AI help. It also credits Russell with digital employees that detect and fix code vulnerabilities, now more than 150.
May 20261 move
Named among Anthropic's finance-agent customersIn production
Anthropic's launch of ten finance agent templates carries a BNY statement: 'With Eliza and Claude, we're giving processes new digital employees who work the case end to end.'
Apr 20261 move
Q1 deck: 50% daily users, >50% building agents, ~220 solutions, ~140 digital employeesAnnounced
Record quarterly revenue; the transformation agenda's metrics.
Mar 20261 move
BNY Pershing reports 160 'digital employees'Announced
Managing Director Ben Harrison tells an advisor conference the firm has agents with employee badge numbers and performance frameworks, overseen by human managers; the group-level count reported in April was about 140.
Feb 20262 moves
Patent application: orchestrating interaction with an AI applicationAnnounced
US 2026/0057262 A1 describes an AI agent that turns a user message into an inference process, checks an API repository for missing inputs and then executes it.
134 'digital employees'; $3.8 billion tech spendAnnounced
CNBC: about 19% of revenue, the highest proportion among peers.
Jan 20261 move
FY2025 scorecard: 99% of staff on Eliza, 160 solutions, 134 digital employeesIn production
The fourth-quarter deck adds more than 60 AI-related patent applications; on the call the CFO says BNY still spends more on cyber resiliency than on AI.
Dec 20252 moves
OpenAI case study: 20,000 agent builders, 125+ live use casesIn production
Pattanaik says 'We're not building side projects. We're changing how the bank works.' A Contract Review Assistant cut legal review from four hours to one across 3,000+ annual vendor agreements, and 99% of staff were trained on generative AI.
Google Cloud Gemini Enterprise added to ElizaIn production
Employees build agents for data analysis such as parsing financial reports.
What AI agents does BNY have in production?
BNY's profile records 3 agent use cases in production: Eliza and employee-built agents, Payments digital employees and Contract Review Assistant. 1 more is at pilot, rollout or announcement stage.
What has BNY announced about AI agents, and when?
9 dated moves from Dec 8, 2025 to Oct 1, 2026: 5 describe an agent in production, 0 a rollout, 0 a pilot and 4 an announcement. The latest, on Oct 1, 2026: Russell profile: usage up from about 20% to 99% trained in a year (American Banker).
Where does this timeline come from?
From BNY (Bank of New York Mellon)'s profile on this site, which dates each move and cites its source; the build checks every link. The stage is the one the bank describes, and nothing here is written by a model. The profile is refreshed on a biweekly routine; the record last changed on Oct 19, 2026.
Other banks with an agent timeline:
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