EverBank Financial Corp vs peers
AI and technology compared

Last updated Oct 20, 2026 · 8 peers · 87 sources cited

How does EverBank Financial Corp compare with its peers on AI and technology?

On this site's AI disclosure index EverBank scores 3.3 (#109 of 120 US banks), ninth in a nine-bank group led by Customers Bancorp (75.5), Western Alliance (71.8) and SouthState (70.9). The gap is disclosure, not necessarily capability: EverBank is privately held, files no 10-K and has named no AI strategy, AI leader or AI budget, and none of the 13 WaFd merger filings of September 2026 uses the word AI. Its peers have put numbers on the record. Axos says AI writes 90% of its committed code (April 2026); Customers reported 28,000 hours saved by AI workflows in Q1 2026 under a collaboration with OpenAI; Western Alliance estimates more than 150,000 employee hours saved by AI (May 2026); about 80% of Texas Capital's employees used its in-house Ranger platform in the four weeks before April 2026. Where EverBank leads is its digital deposit franchise: a direct bank launched in 1998 that held $17.7 billion of deposits in about 370,000 accounts at June 30, 2026, with under 1% monthly attrition. Its technology is bought, not built: FIS IBS and Digital One, Backbase for commercial banking and Finzly for payments, chosen in 2024 under a COO who called the bank 'a big fan of buy'. The pending merger with WaFd, which builds its own apps and has announced an AI call-centre agent, is due to close in the first quarter of 2027.[1][2][3][4][5][6][7][8][9][10][11]

Data as of Oct 20, 2026 · EverBank profile updated Oct 19, 2026 · computed tables recalculate from the 140 bank profiles on this site · Markdown

Where does EverBank lead its peers on AI?

01

The largest digital deposit book in the group with a disclosed size

EverBank's direct bank, launched in 1998, held $17.7 billion of deposits in about 370,000 accounts at June 30, 2026, with average tenure above five years and under 1% monthly attrition. WaFd, its merger partner, reported more than 4,700 consumer accounts opened online in the year to October 2025, with 44% of applications auto-approved.[1][12]

02

A bigger Florida deposit base than BankUnited and City National

In the FDIC's June 30, 2025 Summary of Deposits EverBank booked $32.6 billion in 11 Florida offices, 6th in the state with a 3.79% share, against $21.6 billion for BankUnited (50 offices, 10th) and $21.5 billion for City National Bank of Florida (31 offices, 11th).[13]

03

More independent coverage than most of the group

EverBank scores 10 on independent sources, 4th of nine and above the group median of 7.5, because its 2024 vendor selections (Backbase, Finzly, Actimize, Genesys) and the 2026 WaFd deal were covered by Bank Automation News, American Banker, the Wall Street Journal and PYMNTS rather than by its own filings.[9][10][14][15][16]

Where does EverBank trail its peers on AI?

01

No AI deployment on the record while every peer but one has several

EverBank's profile records no AI use case in production; Western Alliance records 16, Customers 11 and SouthState 10. Axos reports that AI writes 90% of committed code and Customers that its staff built more than 500 agents and custom models by April 2026.[4][5][17]

02

No customer-facing AI while WaFd and BankUnited describe theirs

EverBank has disclosed no AI assistant for customers or staff. WaFd said on its April 2026 call that an AI-powered call-centre agent had launched for 24/7 support, and an AWS case study describes BankUnited's SAVI, an internal assistant on Anthropic's Claude via Amazon Bedrock that answers from about 400 policy documents.[11][18]

03

No AI risk disclosure, because there is no annual report to carry one

As a private company EverBank files no 10-K; WaFd's fiscal 2025 10-K added a dedicated AI risk factor covering generative and agentic AI and reliance on third-party models. EverBank's merger materials discuss technology only as systems integration and cost synergies of $135 million a year.[19][1][2]

04

No named head of AI or data

EverBank's technology sits with Sandeep Chaturvedi, chief digital and information officer, and Prateek Sangal, head of digital and customer platforms; neither holds an AI title. Texas Capital's chief data and information officer has AI enablement in his written remit, and Customers' CEO says he leads the AI transformation himself.[20][21][22][5]

Where does EverBank rank against its peers on AI disclosure?

Scores from the US AI disclosure index of 120 banks (0–100; 45% of the weight on independent coverage). The index measures what each bank has put on the public record and what outside outlets have reported about its AI, not capability or spending; every count is of entries on that bank's profile, each of which cites its sources.

BankScoreRankIndependent sourcesOwn disclosuresUse cases in productionMoves, last 12 monthsNamed AI platform
Customers Bancorp75.5#29 of 120132011 of 1623OpenAI strategic collaboration, AI Innovation Lab and cubiX payments network[23][5][24][25]
Western Alliance Bancorporation71.8#32 of 120131416 of 1718Triangle of Fraud Protection and the enterprise AI programme[26][27][28][29]
SouthState Bank70.9#33 of 120121610 of 2020Copilot at scale, tested models, and Fiserv agentOS agents[30][31][32]
BankUnited63.5#44 of 12072610 of 1519SAVI internal assistant (Claude on Amazon Bedrock) and Talkdesk AI contact centre[18][33][34][35][36]
Axos Financial56.7#50 of 12081610 of 1217Enterprise AI programme, OutSystems Agent Workbench and Arc[4][37][38][39]
WaFd, Inc.52.3#55 of 120899 of 1318Build 2030 digital focus: next-generation mobile app and planned AI call-centre agent[40][41][11][42][43]
Texas Capital Bancshares49.1#60 of 1206178 of 1221Cloud-native platform, MAP mortgage-asset platform, CDIO-led AI enablement[44][22][45][7]
City National Bank of Florida26.9#91 of 1205159 of 910Not disclosed
EverBank Financial Corp (this page)3.3#109 of 1201050 of 512Not disclosed

On which parts of the AI record is EverBank ahead of or behind its peers?

Each row is one input of the index, counted on the profiles of EverBank and the 8 peers that are scored on the same basis. "Place" is EverBank's position in the group of 9 (1st = most).

Component (weight)EverBankPeer medianMost in the groupPlace
Independent sources (45%)108Western Alliance (13)4th of 9
Use cases in production (10%)010Western Alliance (16)9th of 9
Own primary disclosures (10%)516BankUnited (26)9th of 9
Dated moves, last 12 months (10%)1218.5Customers Bank (23)8th of 9
Disclosed numbers (5%)1414.5Customers Bank (23)5th of 9
Named AI leaders (5%)89Western Alliance (12)5th of 9
Use cases described (5%)514SouthState (20)9th of 9

What has each bank in EverBank's peer group disclosed about its AI?

Facts from each bank's profile, cited to the profile's own sources. "Not disclosed" means the bank's public record, as cited on its profile, does not state it.

BankPlatform or assistant, as the profile names itAI leaders namedHeadline AI number disclosedPatents on the recordOpen AI roles
EverBank Financial CorpNot disclosed8, incl. Greg Seibly (Chief Executive Officer, EverBank Financial Corp)[46][47]Not disclosed1 patent listed on the profile, e.g. US 6,904,412 B1 (Mortgage loan originator compliance engine)[48]Not surveyed
WaFd, Inc.Build 2030 digital focus: next-generation mobile app and planned AI call-centre agent[40][41][11][42][43]8, incl. Brent Beardall (President and CEO)[49][40][50]Software development pace with AI assistance: > 2x (Apr 17, 2026)[11]Not disclosedNot surveyed
BankUnitedSAVI internal assistant (Claude on Amazon Bedrock) and Talkdesk AI contact centre[18][33][34][35][36]11, incl. Rajinder Singh (Chairman, President and CEO)[51]Not disclosedNot disclosedNot surveyed
Western Alliance BancorporationTriangle of Fraud Protection and the enterprise AI programme[26][27][28][29]12, incl. Ken Vecchione (Chairman)[52][53][54]Employee hours saved by AI: 150,000+ (estimate based on Microsoft Copilot usage) (May 12, 2026)[6]Not disclosed5 open AI roles (Sep 24, 2026); most in AI engineering
Axos FinancialEnterprise AI programme, OutSystems Agent Workbench and Arc[4][37][38][39]11, incl. Gregory Garrabrants (President and CEO)[55][4]Share of committed code written by AI: 90% (Apr 30, 2026)[4]4 patents listed on the profile, e.g. US 2024/0098082 A1 (Further continuation of the online authentication family)[56]9 open AI roles (Oct 1, 2026); most in AI engineering
Customers BancorpOpenAI strategic collaboration, AI Innovation Lab and cubiX payments network[23][5][24][25]7, incl. Sam Sidhu (President and CEO, Customers Bancorp)[5][25][57][58]Hours saved by AI workflows (Q1 2026): 28,000 (≈ 15 FTE) (Apr 27, 2026)[5]Not disclosed1 open AI roles (Sep 24, 2026); most in AI engineering
Texas Capital BancsharesCloud-native platform, MAP mortgage-asset platform, CDIO-led AI enablement[44][22][45][7]8, incl. Rob C. Holmes (President and CEO)[44][59]Employees who used Ranger in the prior four weeks: ≈ 80% (Apr 23, 2026)[7]Not disclosedNot surveyed
City National Bank of FloridaNot disclosed6, incl. Jorge Gonzalez (Vice Chairman and CEO)[60]Employees (FDIC): 1,172 (1,134 at 31 March 2026) (Jun 30, 2026)[61]Not disclosedNot surveyed
SouthState BankCopilot at scale, tested models, and Fiserv agentOS agents[30][31][32]10, incl. John Corbett (Chief Executive Officer)[62]Copilot users (premium / active basic): 2,500+ / 2,200+ (Jun 30, 2026)[17]None found (the profile's patent search)[63]1 open AI roles (Sep 24, 2026); most in AI engineering

What are the latest dated moves on the AI record of EverBank and its peers?

The two newest dated entries of each bank since Oct 16, 2025, from the timelines of the profiles (which also log filings, results and deals that bear on the AI record), newest first.

DateBankMove
Oct 16, 2026WaFd BankQ4 FY2026 call: EverBank merger, no AI update[64]
Oct 13, 2026EverBankFederal Register notice of the Federal Reserve application[65]
Oct 2, 2026SouthStateQ3 2026 results scheduled[66]
Oct 1, 2026SouthStateEdmonds profiled for tokenized-deposit and instant-payments work[67]
Sep 28, 2026EverBankWaFd FAQ sets out the two systems estates[3]
Sep 24, 2026Axos BankProxy: Technology Committee chair named; Axos Clearing head retired[68]
Sep 21, 2026Axos BankCapital One IRA acquisition closes[69]
Sep 16, 2026Texas CapitalChief risk officer departs; chief credit officer steps in[70]
Sep 16, 2026Western AllianceBarclays conference: 15 AI use cases, top five for 2027[71]
Sep 16, 2026Western AllianceAI team first used to defend against Mythos[71]
Sep 10, 2026WaFd BanknCino: WaFd piloting Analyst Digital Partner for credit risk[72]
Aug 7, 2026Customers BankQ2 2026 10-Q: no AI language[73][74]
Aug 6, 2026BankUnitedQ2 2026 10-Q has no AI discussion[75]
Jul 29, 2026Texas CapitalSecond attempt to redomicile to Texas planned[76]
Jul 28, 2026City National FloridaResidential lending strategy and Polly pricing engine[77]
Jul 24, 2026Customers BankQ2 2026 call: underwriting, KYC and close-cycle results[78]
Jul 22, 2026BankUnitedQ2 2026 call: staying out of data-centre lending[79]
Jul 13, 2026City National FloridaTampa Bay regional headquarters opens[80]

How does EverBank's digital bank compare with other branchless deposit franchises?

The direct or online deposit channels each bank describes, with the scale it has disclosed. Ally is not in the peer group but is the largest all-digital bank and the benchmark online savers compare against.

BankDigital deposit channelScale disclosedAs of
EverBankDirect bank launched in 1998 (EB Direct); data-driven, targeted marketing; tailored to limit conflict with branch markets$17.7 billion of deposits; about 370,000 accounts; average account $48,000; under 1% monthly attritionJune 30, 2026[1]
AxosBranchless bank gathering deposits through a sales force and online channels; bought Jenius Bank's deposits and Capital One's IRAs$24.6 billion of deposits; $2.3 billion from Jenius (May 2026); about $1.9 billion of IRAs (September 2026)June 30 and September 21, 2026[55][81][69][82]
AllyThe nation's largest all-digital bank; a direct bank with no branch network3.5 million primary deposit customers; deposits about 87% of liability-based fundingDecember 31, 2025[83]
Texas CapitalBask Bank, an online division offering American Airlines AAdvantage miles in lieu of cash interest, plus standard deposit productsNot disclosed in the 10-K business descriptionFebruary 2026[84]
WaFdIn-house online and mobile account openingMore than 4,700 consumer accounts opened online in a year; 44% of online applications auto-approvedOctober 2025[12]

What AI have EverBank's peers deployed inside the bank, and what has EverBank disclosed?

Internal AI programmes with the usage or results each bank has put on the record. A blank for EverBank means nothing is disclosed, not that nothing exists.

BankProgramme or toolResult disclosedDate
EverBankNone disclosed; vendor platforms (FIS Digital One, Backbase, Finzly, Actimize, Genesys) described as modernisationNot disclosed2024 to September 2026[9][2]
AxosEnterprise AI assistant and specialised coding agents90% of committed code written by AI; 500-plus staff on the assistantApril 30, 2026[4]
Customers BancorpOpenAI strategic collaboration; employee-built agents28,000 hours saved in Q1 2026; more than 500 agents and custom modelsApril 27, 2026[5][23]
Western AllianceEnterprise AI programme, Microsoft Copilot150,000+ employee hours saved (estimate); $10 million+ productivity valueMay 12, 2026[6]
Texas CapitalRanger, an in-house multi-LLM platformAbout 80% of employees used it in the prior four weeks; 280 employee-built agentsApril 23, 2026[7]
WaFdAI-assisted software development; AI call-centre agentDevelopment pace more than doubledApril 17, 2026[11]
SouthStateMicrosoft Copilot and a GenAI Knowledge Assistant2,500+ premium Copilot users; 1.1K+ assistant questions a dayJune 30, 2026[17]

How does EverBank's technology stack compare with its peers'?

What each bank says it runs, and whether it builds or buys.

BankCore and digital platformsBuild or buySource date
EverBankFIS IBS for deposit servicing; FIS Digital One for the mobile app; several systems for commercial loan servicing; Backbase for commercial and treasury banking; Finzly for paymentsBuy: the COO called the bank 'a big fan of buy' and its approach 'API first'July 2024; September 2026[3][8][9][10][85]
WaFdFiserv DNA core for loans and deposits; in-house consumer online and mobile appsBuild on a vendor core; a consulting firm is assessing both banks' estates for the mergerSeptember 2026[3][11]
Texas Capital96% of critical infrastructure in the cloud; in-house Ranger AI platformBuild on cloudOctober 2025; April 2026[86][7]
Western AllianceAbout $250 million of technology investment in 2024 to 2026; tech spend 10% of revenueMixedMay 2026[6]
AxosProprietary technology; acquired Arc Technologies, with its AI 'Archie' CFO agent, in July 2026Build and acquireJuly 2026[38][39]

How will the WaFd merger change EverBank's technology and AI position?

The merger puts two different estates under one national charter. WaFd runs the Fiserv DNA core and builds its own consumer apps; EverBank runs FIS IBS and FIS Digital One. WaFd told staff in September 2026 that a technology consulting firm is assessing both, and its COO for the regional bank described a plan to 'bifurcate our core' by moving commercial loan servicing onto EverBank's IBS core. The merger deck says decisions on core, accounting and HR systems are advanced and that cost synergies of $135 million a year include technology.[3][87][1]

On AI, the combined bank inherits more from WaFd than from EverBank. WaFd's record includes an AI call-centre agent, AI-assisted software development at more than twice the pace, a dedicated AI risk factor in its 10-K and an nCino AI agent for commercial credit work, while EverBank's record has none of these. The combined company will keep the EverBank name, list as EVBK and expects to close in the first quarter of 2027; the Federal Register notice of the Federal Reserve application was published on October 13, 2026.[11][19][72][46][65]

Which banks are EverBank's peers, and why these?

EverBank Financial Corp is compared here with WaFd, Inc., BankUnited, Western Alliance Bancorporation, Axos Financial, Customers Bancorp, Texas Capital Bancshares, City National Bank of Florida and SouthState Bank: chosen by the editors for this page (see the note below the table). EverBank Financial Corp is classed as a regional or retail-commercial bank in the Southeast.

The computed group mixed EverBank with branch-led Southeast regionals and Puerto Rico's Popular; this group pairs it with WaFd, its merger partner, the two other Florida-based banks of similar size (BankUnited and City National Bank of Florida), and the national commercial and digital-deposit banks whose business lines match EverBank's (Western Alliance and Texas Capital in mortgage warehouse and specialty lending, Axos and Customers in branchless deposit gathering), with SouthState as the large Florida regional.

Is EverBank better than WaFd at AI?

The record cannot settle capability, but WaFd has put far more on it: 52.3 on this site's disclosure index against EverBank's 3.3. WaFd reports an AI call-centre agent and AI-assisted development at more than twice the pace (April 2026); EverBank has disclosed no AI deployment. EverBank leads on digital deposits, with $17.7 billion in its direct bank at June 30, 2026.[11][1][2]

Does EverBank have an AI virtual assistant?

Not one it has disclosed. EverBank's public technology record covers FIS Digital One online banking, Backbase for commercial clients and Genesys for its call centre, and its head of digital and customer platforms was scheduled in June 2026 to speak on omnichannel and voice banking. WaFd, its merger partner, announced an AI-powered call-centre agent in April 2026.[9][10][21][11]

How does EverBank compare with Axos as a digital bank?

Both gather deposits largely without branches. EverBank's direct bank held $17.7 billion in about 370,000 accounts at June 30, 2026; Axos had $24.6 billion of total deposits and bought Jenius Bank's deposits and Capital One's IRAs in 2026. On AI, Axos says AI writes 90% of its committed code, while EverBank has disclosed no AI use.[1][55][81][69][4]

How does EverBank compare with BankUnited and City National Bank of Florida?

In the FDIC's June 2025 deposit data EverBank booked $32.6 billion in Florida (6th), BankUnited $21.6 billion (10th) and City National $21.5 billion (11th). On AI, BankUnited scores 63.5 and describes an internal assistant, SAVI, built on Anthropic's Claude; City National scores 27; EverBank scores 3.3 and has disclosed no AI tool.[13][18]

How does EverBank's technology spending compare with its peers?

EverBank does not disclose a technology budget. Western Alliance told investors in May 2026 that it invested about $250 million in technology over 2024 to 2026 and that tech spend is 10% of revenue. EverBank's merger deck lists technology among the expense lines behind $135 million of annual cost synergies with WaFd.[6][1]

Who runs technology at EverBank?

Sandeep Chaturvedi is executive vice president and chief digital and information officer, and Prateek Sangal is head of digital and customer platforms, leading omnichannel and customer-experience work. Lindsay Lawrence, the chief operating officer, led the 2024 vendor selections for payments, fraud and the call centre. EverBank has not named a chief AI or data officer.[20][21][8][9]

Why does EverBank score so low on the AI index?

Because the index counts disclosure and EverBank discloses little: it files no 10-K, holds no earnings calls and has named no AI use case, leader or budget. It places 9th of 9 in its group on use cases in production, own disclosures and use cases described, and 4th of 9 on independent sources, thanks to trade-press coverage of its vendor choices and the WaFd deal.[9][14][2]

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    SEC (WaFd, Inc. 8-K) · Sep 8, 2026
  2. WaFd, Inc. Schedule 14A (DEFA14A): transcript of the EverBank merger announcement call, 8 September 2026
    SEC (WaFd, Inc. DEFA14A) · Sep 8, 2026
  3. WaFd, Inc. Schedule 14A (DEFA14A): employee FAQ on the EverBank merger, 28 September 2026
    SEC (WaFd, Inc. DEFA14A) · Sep 28, 2026
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    The Motley Fool (Yahoo Finance) · Apr 30, 2026
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    American Banker · Apr 27, 2026
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    Western Alliance Bancorporation (SEC filings) · May 12, 2026
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    The Motley Fool (Yahoo Finance) · Apr 23, 2026
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    Bank Automation News · Jul 9, 2024
  9. Inside look: EverBank's technology strategy
    Bank Automation News · Jul 16, 2024
  10. Backbase Enters Strategic Relationship With EverBank to Enhance Commercial and Treasury Services
    Backbase via Business Wire · Apr 17, 2024
  11. WaFd (WAFD) Q2 2026 Earnings Call Transcript
    The Motley Fool (Yahoo Finance) · Apr 17, 2026
  12. Earnings call transcript: WaFd Inc. misses Q4 2025 earnings forecast
    Investing.com (earnings call transcript) · Oct 17, 2025
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    FDIC · Jun 30, 2025
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    American Banker · Sep 8, 2026
  15. Private-Equity Firms Look for an Exit Three Years After Buying EverBank
    The Wall Street Journal · Aug 20, 2026
  16. EverBank-WaFd Deal Bridges Banking's Digital and Branch Divide
    PYMNTS · Sep 8, 2026
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    SouthState Bank Corporation (SEC filings) · Jul 23, 2026
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    Amazon Web Services · Sep 24, 2026
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    WaFd, Inc. (SEC filings) · Nov 18, 2025
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    EverBank · Sep 24, 2026
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    American Banker · Apr 24, 2026
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    Texas Capital · Jul 13, 2026
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    Customers Bank (Business Wire) · Apr 27, 2026
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    Customers Bancorp · Jan 22, 2026
  25. Customers Bancorp Reports Results for Second Quarter 2026
    Customers Bancorp (Business Wire via Morningstar) · Jul 23, 2026
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    American Banker · Jun 4, 2025
  27. 2025 Digital Payments in Class Actions and Mass Torts
    Western Alliance Bank · Apr 4, 2025
  28. Innovation of the Year 2025: Meet the honorees
    American Banker · May 6, 2025
  29. Western Alliance Bank Launches WA VenueX — Always-On Institutional Liquidity Hub and Financial Platform for the On-Chain Economy
    Business Wire via FT Markets · Jul 24, 2026
  30. The Playbook for Enterprise AI Adoption with Walt Wear (Community Bank Podcast)
    SouthState Correspondent Division · Aug 3, 2026
  31. 6 things banks look for in gen AI models and companies
    American Banker · Jan 14, 2025
  32. Fiserv has co-created AI agents with six banks and OpenAI
    American Banker · May 14, 2026
  33. BankUnited Crushes CX With 104% Increase in Net Promoter Score
    Talkdesk · Mar 11, 2025
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    Talkdesk · Jun 11, 2025
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    Talkdesk · Sep 24, 2026
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    SEC EDGAR · Feb 26, 2026
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    OutSystems (Business Wire) · Sep 30, 2025
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    Axos Financial · Jul 7, 2026
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    American Banker · Jul 7, 2026
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    WaFd, Inc. · Jul 27, 2026
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    StockStory (Yahoo Finance) · Apr 17, 2026
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    Amazon Web Services · Aug 14, 2024
  43. nSight 2026 Recap: AI in Banking Moves from Strategy to Delivery
    nCino · May 29, 2026
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    Texas Capital · Jan 7, 2026
  45. Texas Capital Launches MAP
    Texas Capital · May 18, 2026
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    PR Newswire via FT Markets · Sep 7, 2026
  47. EverBank Completes Conversion and Rebrand of Sterling Bank & Trust
    EverBank · Sep 8, 2025
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    WaFd, Inc. · Jul 16, 2026
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    WaFd, Inc. (SEC filings) · Sep 7, 2026
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    BankUnited · Apr 22, 2026
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    Investing.com (earnings call transcript) · Oct 16, 2026
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    SEC EDGAR · Sep 21, 2026
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    Customers Bancorp (SEC filings) · Aug 7, 2026
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    Customers Bancorp (SEC filings) · May 8, 2026
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    SEC EDGAR · Aug 6, 2026
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    HousingWire · Jul 28, 2026
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