Oracle launches AI-assisted Treasury and Customer Analytics apps for financial institutions

Oracle announced on Nov. 10 from Austin, Texas, two analytics applications for financial institutions and insurers, Oracle Financial Services Data Intelligence Treasury Analytics and Customer Analytics, which it said are generally available globally.1

Oracle said institutions face pressure to optimize liquidity, manage balance sheet risk and improve profitability, and that disconnected reports, manual analysis and inconsistent data definitions slow timely analysis.1 The applications use Oracle Analytics Cloud's AI Assistant, which lets business users ask questions in natural language to generate visualizations, and Auto Insights, which automatically discovers patterns in data, according to Oracle's press release.1

Treasury Analytics gives treasury, finance and risk leaders a connected view of liquidity, funding, cash flow, balance sheet performance and market risk, Oracle said.1

Customer Analytics combines customer, product, channel, geography, lifecycle and profitability data, and Oracle said the unified data foundation reduces the need to manually reconcile information across customer, ledger, profitability and cost management, treasury and risk systems.1

Oracle said the applications complement on-premises Oracle Financial Services Analytical Applications (OFSAA) environments and let current customers move analytics to the cloud while continuing to run their on-premises applications.1

Oracle did not disclose pricing, and its release does not say how the AI Assistant interprets questions or how its outputs are validated; Jason Wynne, senior vice president, product management, Oracle Financial Services, said: "Financial institutions don’t need more dashboards—they need faster answers they can trust."1