On July 24, 2025 NCUA staff briefed the Board on AI use in credit unions and at the agency, announced a new AI resource page for credit unions, and responded to GAO's May 2025 recommendation on model risk management by concluding that updating model risk guidance alone would be insufficient and that any new AI requirements would need formal rulemaking. Chairman Kyle Hauptman said 'there's a lot we're still learning about AI use at financial institutions.'
| Document | NCUA Board AI briefing (Jul 2025) — Board Briefing: Artificial Intelligence and Its Use Within the Credit Union Industry and the NCUA |
| Issued by | National Credit Union Administration |
| Type | Report |
| Status | Final |
| Published | Jul 24, 2025 |
| Applies to | Informational; all federally insured credit unions |
| Official source | ncua.gov ↗ |
| Use cases | AI governance (general) · Model risk management · Third-party & vendor AI |
What are the key points of NCUA Board AI briefing (Jul 2025)?
- Presented by Amanda Parkhill (Acting Director, Office of Examination and Insurance) and Amber Gravius (Office of Business Innovation, Acting CIO)
- Covered known credit-union AI use cases, the forthcoming NCUA.gov AI resource page, and NCUA's internal AI use
- Adopted the AI definition in Executive Order 14179
- Addressed GAO-25-107197: staff view that a model-risk-only approach would not fit all credit union AI use cases
- Any new AI requirements to go through notice-and-comment rulemaking, not guidance
- Hauptman: credit unions 'are already using AI to increase efficiencies and enhance customer service'; feedback invited via Ask NCUA
- Briefing slides published as a PDF agenda item
What did NCUA Board AI briefing (Jul 2025) change for banks?
This is the closest thing to an NCUA AI policy statement. It confirmed the agency would not simply import bank-style model risk guidance for AI, and it set the expectation that credit unions would get resources rather than rules in the near term, a stance that held through August 2026.
Did the NCUA agree to write AI model risk guidance after the GAO report?
It generally agreed with GAO's recommendation but told the Board in July 2025 that model risk guidance alone would not cover credit union AI use cases and that new requirements would require rulemaking. No proposal has been issued as of August 2026.
Where are the briefing materials?
The slide deck is posted at ncua.gov/files/agenda-items/artificial-intelligence-board-briefing-20250724.pdf alongside the July 24, 2025 press release.
| Date | Document | Status |
|---|---|---|
| Feb 12, 2026 | Hauptman Senate testimony (Feb 2026) — Written Testimony of NCUA Chairman Kyle S. Hauptman before the U.S. Senate Committee on Banking, Housing, and Urban Affairs | Final |
| Jan 14, 2026 | NCUA Letter 26-CU-01 — NCUA's 2026 Supervisory Priorities | In force |
| Sep 1, 2025 | NCUA AI Compliance Plan (2025) — NCUA Artificial Intelligence Compliance Plan | Final |
| Aug 1, 2025 | NCUA Credit Union AI Resource Center — Artificial Intelligence (AI) — Credit Union AI Resource Center and AI Resources page | In force |
| Sep 21, 2023 | NCUA Financial Innovation Rule (2023) — Financial Innovation: Loan Participations, Eligible Obligations, and Notes of Liquidating Credit Unions (final rule) | In force |
| May 13, 2022 | NCUA testimony to House AI Task Force (2022) — Written Testimony of Kelly Lay, Director of the Office of Examination and Insurance, before the House Financial Services Task Force on Artificial Intelligence | Final |
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