# Credo AI for banks: pricing, customers, review

Source: https://www.bankingnewsai.com/vendors/credo-ai
Last updated: Sep 24, 2026

*Sells a cross-industry AI-governance platform to large enterprises -- an inventory of AI use cases, models, agents and vendors, with regulatory policy packs and review workflows -- rather than a bank-specific model-validation tool; financial services is one of several verticals.*

## What is Credo AI, and which banks use it?

Credo AI, a San Francisco company founded in 2020 by Navrina Singh, sells enterprise AI-governance software: a registry of AI use cases, agents and vendors, and policy packs for the EU AI Act, NIST AI RMF and ISO 42001. It is private, with $41.3 million raised by July 2024. Its financial-services reference is Mastercard, a card network; none of our 100 banks is named as a customer. Pricing is not published. It treats model risk management as a subset of AI governance; we found no SR 26-2 material.

## At a glance

| Field | Value |
| --- | --- |
| Category | [Model risk and AI governance](https://www.bankingnewsai.com/ai-tools/model-risk-governance) |
| Founded | 2020 |
| Headquarters | San Francisco, California |
| Ownership | Private; raised $41.3 million in total as of July 2024, most recently $21 million from CrimsoNox Capital, Mozilla Ventures and FPV Ventures with Sands Capital (which led the $12.8 million Series A in 2022), Decibel VC, Booz Allen Hamilton and AI Fund. No valuation is published. ([Credo AI](https://www.credo.ai/blog/accelerating-global-growth-and-innovation-in-ai-governance-with-21-million-in-new-capital), [PR Newswire](https://www.prnewswire.com/news-releases/credo-ai-closes-12-8-million-series-a-funding-round-led-by-sands-capital-301548311.html)) |
| Ticker | private |
| Deployment | SaaS |
| Pricing model | Enterprise SaaS subscription, sales-led; also purchasable through Microsoft Marketplace against Azure consumption commitments. |
| Banks among the 100 largest US banks | 0 |

## Products

| Product | What it does | Status | Sources |
| --- | --- | --- | --- |
| Credo AI Governance Platform | Registry of AI use cases, models, agents and vendors with policy packs, risk and controls libraries, model trust scores and governance workflows. | Generally available | [Credo AI](https://www.credo.ai/product), [Credo AI](https://www.credo.ai/blog/accelerating-global-growth-and-innovation-in-ai-governance-with-21-million-in-new-capital), [Business Wire](https://www.businesswire.com/news/home/20260324202615/en/Credo-AI-Named-to-Fast-Companys-Annual-List-of-the-Worlds-Most-Innovative-Companies-of-2026) |
| Vendor Registry and third-party AI assessments | Intake and assessment of third-party AI vendors and their generative-AI products, used by Mastercard according to Credo AI's case study. | Generally available | [Credo AI (vendor case study)](https://www.credo.ai/casestudies/mastercard), [Credo AI](https://www.credo.ai/customers) |
| Govern AI Assistant (GAIA) | Governance agent that suggests use-case descriptions, metadata, risks and compliance documentation from uploaded documents; public preview February 2026, generally available May 2026. | Generally available | [Credo AI](https://www.credo.ai/blog/governance-at-the-speed-of-ai-introducing-gaia-credo-ais-governance-agent-public-preview), [Credo AI](https://www.credo.ai/blog/announcing-general-availability-of-govern-ai-assistant-gaia-credo-ais-ai-governance-agent) |
| Credo AI Agent Governor | Runtime controls applied at the agent harness that turn an organisation's policies and risk appetite into rules that guide and block agent actions; launched as a research preview in July 2026. | Beta | [Credo AI](https://www.credo.ai/blog/introducing-credo-ai-agent-governor), [Credo AI](https://www.credo.ai/agent-governor) |

## How much does Credo AI cost?

How it is charged: Enterprise SaaS subscription, sales-led; also purchasable through Microsoft Marketplace against Azure consumption commitments..

Credo AI does not publish a price list.

Pricing is not published. Credo AI has no public pricing page; buyers are directed to a sales conversation. Its November 2025 release says customers can buy through Microsoft Marketplace and apply Microsoft Azure Consumption Commitment (MACC) funds, but no list price is shown in the release.

## Which banks use Credo AI?

None of the 100 largest US banks covered on this site is publicly named as a Credo AI customer as of Sep 24, 2026.

## Flagship platform: Credo AI AI Governance Platform

A registry of AI use cases, models, agents and third-party AI vendors, with policy packs mapped to the EU AI Act, NIST AI RMF and ISO/IEC 42001, risk and controls libraries, model trust scores, and governance workflows; sold as SaaS and listed on Microsoft Marketplace with an Azure AI Foundry integration. ([Credo AI](https://www.credo.ai/product), [Credo AI](https://www.credo.ai/blog/accelerating-global-growth-and-innovation-in-ai-governance-with-21-million-in-new-capital), [Business Wire](https://www.businesswire.com/news/home/20251120890363/en/Credo-AI-Now-Available-in-Microsoft-Marketplace))

## Key points

- Founded in 2020 by Navrina Singh (CEO) and Eli Chen; launched publicly in October 2021 with $5.5 million from Decibel, AI Fund and Village Global.
- Raised a $12.8 million Series A led by Sands Capital (May 2022) and $21 million in July 2024 from CrimsoNox Capital, Mozilla Ventures and FPV Ventures, taking total funding to $41.3 million; said in 2024 it had tripled revenue and staff in a year, without figures.
- Its named financial-services customer is Mastercard, which Credo AI says uses its AI Registry and Vendor Registry to govern generative-AI use cases; other named customers (PepsiCo, Cisco, Autodesk, Chevron, Northrop Grumman) are outside banking.
- A June 2025 Credo AI post describes model risk management under SR 11-7 as 'a subset of AI Governance'; as of 2026-09-24 we found no Credo AI material on SR 26-2, which replaced SR 11-7 in April 2026.
- Ships regulatory policy packs for the EU AI Act, NIST AI RMF and ISO/IEC 42001; Credo AI says it contributed to the NIST AI RMF and joined NIST's AI Safety Institute Consortium in February 2024.
- Added AI agents to the platform in 2026: GAIA, a governance assistant that drafts use-case intake and risk documentation (general availability May 2026), and Agent Governor, runtime controls at the agent harness (research preview July 2026).

## Timeline

- Jul 14, 2026 — **Agent Governor research preview** Credo AI launches Agent Governor, runtime policy enforcement for AI agents at the agent harness, in research preview. ([Credo AI](https://www.credo.ai/blog/introducing-credo-ai-agent-governor))
- May 13, 2026 — **GAIA generally available** Credo AI makes GAIA generally available, citing its survey finding that only 4% of organisations govern AI at scale. ([Credo AI](https://www.credo.ai/blog/announcing-general-availability-of-govern-ai-assistant-gaia-credo-ais-ai-governance-agent))
- Mar 24, 2026 — **Fast Company list** Credo AI is named to Fast Company's World's Most Innovative Companies of 2026 and lists Mastercard, PepsiCo, Cisco, Autodesk and Chevron among customers and partners. ([Business Wire](https://www.businesswire.com/news/home/20260324202615/en/Credo-AI-Named-to-Fast-Companys-Annual-List-of-the-Worlds-Most-Innovative-Companies-of-2026))
- Feb 25, 2026 — **GAIA public preview** Credo AI introduces GAIA, an AI agent for governance intake and documentation, in public preview. ([Credo AI](https://www.credo.ai/blog/governance-at-the-speed-of-ai-introducing-gaia-credo-ais-governance-agent-public-preview))
- Feb 20, 2026 — **G42 memorandum of understanding** G42 and Credo AI sign an MoU at the India AI Impact Summit to work on responsible-AI governance across the Global South. ([Business Wire](https://www.businesswire.com/news/home/20260220104426/en/G42-Joins-Forces-with-Credo-AI-To-Advance-Responsible-AI-Adoption-Across-Global-South))
- Nov 20, 2025 — **Available on Microsoft Marketplace** Credo AI lists its platform on Microsoft Marketplace with an Azure AI Foundry integration that maps evaluation results to the EU AI Act, NIST AI RMF and ISO 42001. ([Business Wire](https://www.businesswire.com/news/home/20251120890363/en/Credo-AI-Now-Available-in-Microsoft-Marketplace))
- Jun 5, 2025 — **Financial-services guidance on MRM and AI governance** Credo AI publishes guidance positioning SR 11-7 model risk management as a subset of broader AI governance for banks and other financial institutions. ([Credo AI](https://www.credo.ai/blog/overcoming-the-top-3-roadblocks-to-trustworthy-ai-adoption-in-financial-services))
- Jul 30, 2024 — **$21 million raised** CrimsoNox Capital, Mozilla Ventures and FPV Ventures lead $21 million in new capital, bringing total funding to $41.3 million; Credo AI says revenue and headcount tripled in a year. ([Credo AI](https://www.credo.ai/blog/accelerating-global-growth-and-innovation-in-ai-governance-with-21-million-in-new-capital), [SiliconANGLE](https://siliconangle.com/2024/07/30/credo-ai-raises-21m-help-enterprises-deploy-ai-safely-responsibly-compliant-way/))
- Feb 8, 2024 — **Joins NIST AI Safety Institute Consortium** Credo AI says it is a full participant in NIST's new AI Safety Institute Consortium and has built the NIST AI RMF into a policy pack. ([Credo AI](https://www.credo.ai/blog/credo-ai-joins-new-nist-ai-safety-institute-consortium-dedicated-to-trustworthy-ai))
- May 17, 2022 — **$12.8 million Series A** Sands Capital leads a $12.8 million Series A with Decibel and AI Fund; Mastercard's Chief Data Officer is quoted as partnering with the platform. ([PR Newswire](https://www.prnewswire.com/news-releases/credo-ai-closes-12-8-million-series-a-funding-round-led-by-sands-capital-301548311.html))
- Oct 19, 2021 — **Emerges from stealth** Credo AI launches its AI-governance platform publicly, having raised $5.5 million from Decibel, AI Fund and Village Global; it says early customers include a Fortune 500 global financial-services firm. ([PR Newswire](https://www.prnewswire.com/news-releases/credo-ai-emerges-from-stealth-to-help-organizations-build-ethical-ai-301403763.html))
- Jan 1, 2020 — **Company founded** Navrina Singh and Eli Chen found Credo AI in 2020 (exact date not disclosed). ([PR Newswire](https://www.prnewswire.com/news-releases/credo-ai-emerges-from-stealth-to-help-organizations-build-ethical-ai-301403763.html))

## What do banks use Credo AI for?

| Use case | What | Status | Detail | Sources |
| --- | --- | --- | --- | --- |
| [AI governance (general)](https://www.bankingnewsai.com/ai-regulation/by-use-case#governance-general) | Enterprise AI inventory and policy compliance | In production | Registers AI use cases, models and agents and checks them against policy packs for the EU AI Act, NIST AI RMF and ISO 42001. | [Credo AI](https://www.credo.ai/product), [Business Wire](https://www.businesswire.com/news/home/20251120890363/en/Credo-AI-Now-Available-in-Microsoft-Marketplace) |
| [Third-party & vendor AI](https://www.bankingnewsai.com/ai-regulation/by-use-case#third-party-vendors) | Third-party and generative-AI vendor assessment | In production | Vendor Registry and assessment workflow that Mastercard uses to review generative-AI vendors and use cases (per Credo AI's case study). | [Credo AI (vendor case study)](https://www.credo.ai/casestudies/mastercard) |
| [Generative & agentic AI](https://www.bankingnewsai.com/ai-regulation/by-use-case#generative-agentic-ai) | Agent governance | Pilot | Agent registry and, since July 2026, Agent Governor runtime controls in research preview. | [Credo AI](https://www.credo.ai/blog/introducing-credo-ai-agent-governor), [Credo AI](https://www.credo.ai/agent-governor) |
| [Model risk management](https://www.bankingnewsai.com/ai-regulation/by-use-case#model-risk) | Use-case risk review alongside MRM | Announced | Credo AI positions its use-case-level risk reviews as complementing, not replacing, a bank's SR 11-7-style model validation. | [Credo AI](https://www.credo.ai/blog/overcoming-the-top-3-roadblocks-to-trustworthy-ai-adoption-in-financial-services) |

## Disclosed numbers

| Measure | Value | As of | Sources |
| --- | --- | --- | --- |
| Total funding | $41.3 million | Jul 30, 2024 | [Credo AI](https://www.credo.ai/blog/accelerating-global-growth-and-innovation-in-ai-governance-with-21-million-in-new-capital), [SiliconANGLE](https://siliconangle.com/2024/07/30/credo-ai-raises-21m-help-enterprises-deploy-ai-safely-responsibly-compliant-way/) |
| 2024 round | $21 million | Jul 30, 2024 | [Credo AI](https://www.credo.ai/blog/accelerating-global-growth-and-innovation-in-ai-governance-with-21-million-in-new-capital) |
| Series A (Sands Capital lead) | $12.8 million | May 17, 2022 | [PR Newswire](https://www.prnewswire.com/news-releases/credo-ai-closes-12-8-million-series-a-funding-round-led-by-sands-capital-301548311.html) |
| Revenue and headcount growth (vendor-reported, no figures) | revenue up three times and staff tripled in the prior year | Jul 30, 2024 | [SiliconANGLE](https://siliconangle.com/2024/07/30/credo-ai-raises-21m-help-enterprises-deploy-ai-safely-responsibly-compliant-way/) |
| Organisations governing AI at scale (Credo AI survey) | 4% | May 13, 2026 | [Credo AI](https://www.credo.ai/blog/announcing-general-availability-of-govern-ai-assistant-gaia-credo-ais-ai-governance-agent) |

## Quotes

> "Features like AI Registry and Vendor Registry have allowed us to maintain control of all AI use cases, to ensure all of our AI at Mastercard aligns to our governance frameworks and principles." — Andrew Reiskind, Chief Data Officer, Mastercard, Sep 24, 2026 ([Credo AI](https://www.credo.ai/customers))

> "Our availability on the Microsoft Marketplace is about making governance frictionless." — Navrina Singh, Founder and CEO, Credo AI, Nov 20, 2025 ([Business Wire](https://www.businesswire.com/news/home/20251120890363/en/Credo-AI-Now-Available-in-Microsoft-Marketplace))

## Who runs Credo AI?

- **Navrina Singh** — Founder and Chief Executive Officer ([PR Newswire](https://www.prnewswire.com/news-releases/credo-ai-emerges-from-stealth-to-help-organizations-build-ethical-ai-301403763.html), [Business Wire](https://www.businesswire.com/news/home/20251120890363/en/Credo-AI-Now-Available-in-Microsoft-Marketplace))
- **Eli Chen** — Co-founder ([PR Newswire](https://www.prnewswire.com/news-releases/credo-ai-emerges-from-stealth-to-help-organizations-build-ethical-ai-301403763.html), [PR Newswire](https://www.prnewswire.com/news-releases/credo-ai-closes-12-8-million-series-a-funding-round-led-by-sands-capital-301548311.html))
- **Susannah Shattuck** — Head of Product (as of July 2024) ([SiliconANGLE](https://siliconangle.com/2024/07/30/credo-ai-raises-21m-help-enterprises-deploy-ai-safely-responsibly-compliant-way/))

## Which rules apply to a bank using Credo AI?

- [NIST](https://www.bankingnewsai.com/ai-regulation/nist) — Credo AI's platform ships a NIST AI RMF policy pack and the company says it contributed to the framework; a bank using it for AI governance would map its controls to NIST AI 100-1 and the generative-AI profile. See [NIST AI RMF 1.0](https://www.bankingnewsai.com/ai-regulation/documents/nist-ai-100-1), [NIST AI 600-1 (Generative AI Profile)](https://www.bankingnewsai.com/ai-regulation/documents/nist-ai-600-1).
- [EU AI Act](https://www.bankingnewsai.com/ai-regulation/eu-ai-act) — Credo AI's EU AI Act policy pack and questionnaire classify which AI systems fall in scope and list their requirements; relevant to a bank with EU operations using AI for creditworthiness assessment, a high-risk use. See [Regulation (EU) 2024/1689](https://www.bankingnewsai.com/ai-regulation/documents/eu-ai-act-regulation-2024-1689).
- [Federal Reserve](https://www.bankingnewsai.com/ai-regulation/federal-reserve) — SR 26-2 governs a US bank's quantitative models but leaves generative and agentic AI to broader risk management; Credo AI's use-case registry sits in that broader layer, and its published MRM framing still cites SR 11-7. See [SR 26-2](https://www.bankingnewsai.com/ai-regulation/documents/fed-sr-26-2).
- [OCC](https://www.bankingnewsai.com/ai-regulation/occ) — An OCC-supervised bank keeping its AI inventory and vendor assessments in Credo AI's hosted SaaS must manage Credo AI itself as a third party, and would apply OCC 2026-13 to any in-scope models it tracks there. See [OCC Bulletin 2023-17](https://www.bankingnewsai.com/ai-regulation/documents/occ-bulletin-2023-17), [OCC Bulletin 2026-13](https://www.bankingnewsai.com/ai-regulation/documents/occ-bulletin-2026-13).

## What the record suggests

### No bank among our 100 is a named customer

Credo AI's financial-services reference is Mastercard, a card network; its other named customers are outside banking.

### Built for AI governance rather than model validation

Credo AI describes MRM as a subset of AI governance and sells use-case and vendor registries and policy packs; it does not describe independent model-validation tooling of the kind SR 26-2 expects for material models.

### SR 26-2 is not yet addressed in its public material

Its financial-services guidance (June 2025) references SR 11-7; as of 2026-09-24 we found no Credo AI page on SR 26-2.

### Pricing is not published

There is no pricing page; the platform can also be bought through Microsoft Marketplace against Azure commitments.

### Agent controls are in preview

Agent Governor was a research preview as of July 2026; GAIA became generally available in May 2026.

## FAQ

### How much does Credo AI cost?

Credo AI does not publish pricing and has no public pricing page; contracts are sales-led enterprise SaaS subscriptions. Since November 2025 the platform has also been listed on Microsoft Marketplace, and Credo AI says customers can apply Microsoft Azure Consumption Commitment funds to it, but no list price is published.

### Which banks use Credo AI?

None of the 100 largest US banks tracked on this site is publicly named as a Credo AI customer. Its financial-services reference is Mastercard, whose Chief Data Officer is quoted on Credo AI's site saying its AI Registry and Vendor Registry help Mastercard control its AI use cases. Mastercard is a card network, not a bank.

### Who owns Credo AI?

Credo AI is a private company founded in 2020 by Navrina Singh, its CEO, and Eli Chen. Investors named in its releases include Sands Capital, Decibel VC, AI Fund, CrimsoNox Capital, Mozilla Ventures, FPV Ventures and Booz Allen Hamilton. It had raised $41.3 million in total as of July 2024; no valuation has been published.

### Does Credo AI support SR 26-2?

We found no Credo AI material on SR 26-2 as of 24 September 2026. Its June 2025 financial-services post describes SR 11-7 model risk management as a subset of AI governance, and its platform ships policy packs for the EU AI Act, NIST AI RMF and ISO 42001. Because SR 26-2 excludes generative and agentic AI, those systems fall under the broader governance layer Credo AI sells.

### Credo AI vs ValidMind?

Credo AI sells cross-industry AI governance -- registries of use cases, agents and vendors, and regulatory policy packs -- with Mastercard as its financial-services reference. ValidMind targets bank model-risk teams with model inventory, documentation and validation automation and has published an SR 26-2 implementation guide. Neither publishes pricing, and neither names one of our 100 banks as a customer.

## Sources (16)

1. Credo AI - Product (undated page, retrieved 2026-09-24) — Credo AI, Sep 24, 2026. https://www.credo.ai/product
2. Customers - The Leaders of AI Governance (undated page, retrieved 2026-09-24) — Credo AI, Sep 24, 2026. https://www.credo.ai/customers
3. Mastercard and Credo AI: Scaling Generative AI Governance in the Financial Sector to Build Customer Trust (undated page, retrieved 2026-09-24) — Credo AI (vendor case study), Sep 24, 2026. https://www.credo.ai/casestudies/mastercard
4. Agent Governor (undated page, retrieved 2026-09-24) — Credo AI, Sep 24, 2026. https://www.credo.ai/agent-governor
5. Credo AI Emerges from Stealth to Help Organizations Build Ethical AI — PR Newswire, Oct 19, 2021. https://www.prnewswire.com/news-releases/credo-ai-emerges-from-stealth-to-help-organizations-build-ethical-ai-301403763.html
6. Credo AI Closes $12.8 Million Series A Funding Round Led by Sands Capital — PR Newswire, May 17, 2022. https://www.prnewswire.com/news-releases/credo-ai-closes-12-8-million-series-a-funding-round-led-by-sands-capital-301548311.html
7. Credo AI Joins New NIST AI Safety Institute Consortium Dedicated to Trustworthy AI — Credo AI, Feb 8, 2024. https://www.credo.ai/blog/credo-ai-joins-new-nist-ai-safety-institute-consortium-dedicated-to-trustworthy-ai
8. Accelerating Global Growth and Innovation in AI Governance with $21 Million in New Capital — Credo AI, Jul 30, 2024. https://www.credo.ai/blog/accelerating-global-growth-and-innovation-in-ai-governance-with-21-million-in-new-capital
9. Credo AI raises $21M to help enterprises deploy AI safely and responsibly — SiliconANGLE, Jul 30, 2024. https://siliconangle.com/2024/07/30/credo-ai-raises-21m-help-enterprises-deploy-ai-safely-responsibly-compliant-way/
10. Overcoming the Top 3 Roadblocks to Trustworthy AI Adoption in Financial Services — Credo AI, Jun 5, 2025. https://www.credo.ai/blog/overcoming-the-top-3-roadblocks-to-trustworthy-ai-adoption-in-financial-services
11. Credo AI Now Available in Microsoft Marketplace — Business Wire, Nov 20, 2025. https://www.businesswire.com/news/home/20251120890363/en/Credo-AI-Now-Available-in-Microsoft-Marketplace
12. G42 Joins Forces with Credo AI To Advance Responsible AI Adoption Across Global South — Business Wire, Feb 20, 2026. https://www.businesswire.com/news/home/20260220104426/en/G42-Joins-Forces-with-Credo-AI-To-Advance-Responsible-AI-Adoption-Across-Global-South
13. Governance at the Speed of AI: Introducing GAIA, Credo AI's Governance Agent (Public Preview) — Credo AI, Feb 25, 2026. https://www.credo.ai/blog/governance-at-the-speed-of-ai-introducing-gaia-credo-ais-governance-agent-public-preview
14. Credo AI Named to Fast Company's Annual List of the World's Most Innovative Companies of 2026 — Business Wire, Mar 24, 2026. https://www.businesswire.com/news/home/20260324202615/en/Credo-AI-Named-to-Fast-Companys-Annual-List-of-the-Worlds-Most-Innovative-Companies-of-2026
15. Announcing General Availability of Govern AI Assistant (GAIA), Credo AI's AI Governance Agent — Credo AI, May 13, 2026. https://www.credo.ai/blog/announcing-general-availability-of-govern-ai-assistant-gaia-credo-ais-ai-governance-agent
16. Introducing Credo AI Agent Governor — Credo AI, Jul 14, 2026. https://www.credo.ai/blog/introducing-credo-ai-agent-governor

Alternatives: [ValidMind](https://www.bankingnewsai.com/vendors/validmind) · [Monitaur](https://www.bankingnewsai.com/vendors/monitaur) · [SAS Model Risk Management](https://www.bankingnewsai.com/vendors/sas-model-risk) · [Yields](https://www.bankingnewsai.com/vendors/yields-io) · [compare AI model risk and ai governance software](https://www.bankingnewsai.com/ai-tools/model-risk-governance) · [all AI tools for banks](https://www.bankingnewsai.com/ai-tools)

---

Canonical page: https://www.bankingnewsai.com/vendors/credo-ai
Part of [BankingNewsAI](https://www.bankingnewsai.com/) — a free daily brief on AI in banking, an AI regulation tracker (19 authorities, 167 documents) and AI-strategy profiles of the 100 largest US banks. Markdown versions of every reference page: append `.md` to the page URL; index at https://www.bankingnewsai.com/llms.txt.