# Amazon Bedrock (AWS) for banks: pricing, customers, review

Source: https://www.bankingnewsai.com/vendors/amazon-bedrock
Last updated: Sep 24, 2026

*Sells banks pay-per-use access to many foundation models inside the AWS accounts and regions where their data already sits, plus agent infrastructure; banks often reach it through software vendors, such as Fiserv and Nasdaq Verafin, that build on it.*

## What is Amazon Bedrock, and which banks use it?

Amazon Bedrock is AWS's managed service for calling foundation models from Amazon, Anthropic, OpenAI, Meta and others through one API, generally available since September 2023 and used by more than 125,000 customers, according to Amazon. Among our 100 banks, BankUnited runs an internal assistant on Claude in Bedrock, FNBO uses Nasdaq Verafin agents built on it, and First Interstate is piloting a Fiserv agent on Fiserv's Bedrock-based agentOS. Pricing is published per million tokens and varies by model, region and service tier.

## At a glance

| Field | Value |
| --- | --- |
| Category | [Enterprise AI assistants](https://www.bankingnewsai.com/ai-tools/enterprise-ai-assistants) |
| Founded | 2023 |
| Headquarters | Seattle, Washington, US |
| Ownership | Product of Amazon Web Services, part of Amazon (NASDAQ: AMZN); AWS is a $169 billion annualized revenue run-rate business, and Amazon has committed investments in both Anthropic and OpenAI, whose models it sells on Bedrock. ([Amazon](https://www.aboutamazon.com/news/company-news/amazon-ceo-andy-jassy-aws-revenue-growth-q2-2026-earnings), [CNBC](https://www.cnbc.com/2026/05/19/anthropic-cnbc-disruptor-50-ranking.html), [CNBC](https://www.cnbc.com/2026/03/31/openai-funding-round-ipo.html)) |
| Ticker | NASDAQ: AMZN |
| Deployment | API (cloud) on AWS, with in-Region, geographic and global cross-Region inference options |
| Pricing model | Pay-as-you-go per million input and output tokens, set per model and varying by region, cross-Region routing and service tier; batch and reserved options; AgentCore billed on consumption |
| Banks among the 100 largest US banks | 3 |

## Products

| Product | What it does | Status | Sources |
| --- | --- | --- | --- |
| Amazon Bedrock (model inference) | Serverless access to foundation models from multiple providers through one API, with Standard, Priority, Flex, Batch and reserved service tiers. | Generally available | [Amazon Web Services](https://aws.amazon.com/about-aws/whats-new/2023/09/amazon-bedrock-generally-available/), [Amazon Web Services](https://aws.amazon.com/bedrock/pricing/) |
| Amazon Bedrock AgentCore | Managed infrastructure to build, deploy and operate agents with any framework or model, priced on consumption with no upfront costs. | Generally available | [Amazon Web Services](https://aws.amazon.com/about-aws/whats-new/2025/10/amazon-bedrock-agentcore-available/), [Amazon](https://www.aboutamazon.com/news/company-news/amazon-ceo-andy-jassy-aws-revenue-growth-q2-2026-earnings) |
| OpenAI models on Amazon Bedrock | OpenAI's frontier models offered on Bedrock from April 2026, including GPT-6 Astra from September 2026; Amazon says data is not used for model training. | Generally available | [Amazon](https://www.aboutamazon.com/news/aws/bedrock-openai-models) |
| Amazon Bedrock Managed Agents, Powered by OpenAI | A stateful runtime environment for building agents, in preview from April 2026. | Beta | [Amazon](https://www.aboutamazon.com/news/company-news/amazon-ceo-andy-jassy-aws-ai-q1-2026-earnings) |
| Amazon Nova models | Amazon's own foundation models, sold on Bedrock at per-token rates. | Generally available | [Amazon Web Services](https://aws.amazon.com/bedrock/pricing/) |

## How much does Amazon Bedrock cost?

How it is charged: Pay-as-you-go per million input and output tokens, set per model and varying by region, cross-Region routing and service tier; batch and reserved options; AgentCore billed on consumption.

| Product | Plan | List price | Unit | Checked | Source |
| --- | --- | --- | --- | --- | --- |
| Amazon Bedrock | Amazon Nova Pro | $0.80 input / $3.20 output | per 1M tokens; Standard tier, geographic cross-Region and in-Region inference, US East (N. Virginia) | Sep 24, 2026 | [Amazon Web Services](https://aws.amazon.com/bedrock/pricing/) |
| Amazon Bedrock | Amazon Nova 2 Lite | $0.30 input / $2.50 output | per 1M tokens; Standard tier, global cross-Region inference | Sep 24, 2026 | [Amazon Web Services](https://aws.amazon.com/bedrock/pricing/) |
| Amazon Bedrock | Claude Opus 5.5 (Anthropic) | $4.00 input / $20.00 output | per 1M tokens; global cross-Region inference ($4.40 / $22.00 geo and in-Region) | Sep 24, 2026 | [Amazon Web Services](https://aws.amazon.com/bedrock/pricing/) |

AWS publishes per-token list prices for every model on its Bedrock pricing page; the figures load by selected region and tier, and those above are the US East (N. Virginia) values on September 24, 2026. Batch inference is priced 50% below on-demand for select models. Negotiated enterprise discounts are not published.

## Which banks use Amazon Bedrock?

| Bank | What | Status | Sources |
| --- | --- | --- | --- |
| [BankUnited](https://www.bankingnewsai.com/banks/bankunited) | SAVI, an internal assistant built on Anthropic's Claude 2 in Amazon Bedrock with Amazon Kendra, answering staff questions from about 400 policy documents. | In production | [Amazon Web Services](https://aws.amazon.com/solutions/case-studies/bankunited-case-study/) |
| [First National Bank of Omaha (FNBO)](https://www.bankingnewsai.com/banks/fnbo) | Nasdaq Verafin's enhanced-due-diligence and sanctions-screening AI agents, developed on AWS Bedrock, cut financial-crime investigation time per case by 50%, per the bank. | In production | [American Banker](https://americanbanker.com/news/how-fnbo-uses-agentic-ai-to-investigate-financial-crime) |
| [First Interstate BancSystem](https://www.bankingnewsai.com/banks/first-interstate) | Piloting a commercial-loan onboarding agent co-created with Fiserv on agentOS, which runs on AWS Bedrock. | Pilot | [American Banker](https://americanbanker.com/news/fiserv-has-co-created-ai-agents-with-six-banks-and-openai) |

Among the [100 largest US banks](https://www.bankingnewsai.com/banks) on this site, from sources that name the bank.

## Flagship platform: Amazon Bedrock

A fully managed service, generally available since September 2023, offering foundation models from Amazon, Anthropic, Meta, Mistral AI, OpenAI and others through one API, with AgentCore (generally available October 2025) for deploying and operating agents. ([Amazon Web Services](https://aws.amazon.com/about-aws/whats-new/2023/09/amazon-bedrock-generally-available/), [Amazon Web Services](https://aws.amazon.com/bedrock/pricing/), [Amazon Web Services](https://aws.amazon.com/about-aws/whats-new/2025/10/amazon-bedrock-agentcore-available/))

## Key points

- Bedrock is priced per million input and output tokens with no seat fee; AWS's pricing page lists, for example, Amazon Nova Pro at $0.80 input and $3.20 output per million tokens, and says batch inference is 50% cheaper than on-demand for select models.
- Amazon said in April 2026 that Bedrock is used by more than 125,000 customers, including almost 80% of the Fortune 100, and that customer spend grew 170% quarter over quarter in the first quarter.
- OpenAI's models became available on Bedrock in April 2026, adding to Anthropic, Meta, Mistral AI and Amazon's own Nova models; Amazon has committed to invest in both Anthropic and OpenAI.
- Bedrock routes requests in-Region, within a geography (US, EU, Japan or Australia) or globally, and AWS's documentation says to use in-Region processing when regulations require single-Region data handling.
- Most bank use recorded on our pages comes through vendors: Nasdaq Verafin's AML agents used by FNBO and Fiserv's agentOS, developed with OpenAI on Bedrock, which Fiserv is co-developing with First Interstate, SouthState, Bank OZK and others.
- An October 20, 2025 outage at AWS's US-EAST-1 region, traced to a DNS problem affecting DynamoDB, disrupted online services offered by banks and other businesses, Reuters reported.

## Timeline

- Sep 8, 2026 — **GPT-6 Astra on Bedrock** Amazon made OpenAI's GPT-6 Astra generally available on Amazon Bedrock. ([Amazon](https://www.aboutamazon.com/news/aws/bedrock-openai-models))
- Jul 30, 2026 — **AWS reaches $169 billion run rate** Amazon's CEO said AWS is a $169 billion annualized run-rate business growing 36.7%, with an AI revenue run rate above $25 billion. ([Amazon](https://www.aboutamazon.com/news/company-news/amazon-ceo-andy-jassy-aws-revenue-growth-q2-2026-earnings))
- Jun 24, 2026 — **FNBO reports 50% faster investigations** FNBO said Nasdaq Verafin's AI agents, developed on AWS Bedrock, had cut the time investigators spend on each financial-crime case by 50%. ([American Banker](https://americanbanker.com/news/how-fnbo-uses-agentic-ai-to-investigate-financial-crime))
- May 14, 2026 — **Fiserv launches agentOS on Bedrock** Fiserv said its agentOS for banks was developed with OpenAI using AWS Bedrock, with First Interstate piloting a commercial-loan onboarding agent. ([American Banker](https://americanbanker.com/news/fiserv-has-co-created-ai-agents-with-six-banks-and-openai))
- Apr 29, 2026 — **125,000 customers; spend up 170% in a quarter** Amazon said Bedrock is used by more than 125,000 customers and almost 80% of the Fortune 100, and that customer spend grew 170% quarter over quarter. ([Amazon](https://www.aboutamazon.com/news/company-news/amazon-ceo-andy-jassy-amazon-chips-business-q1-2026-earnings), [Amazon](https://www.aboutamazon.com/news/company-news/amazon-ceo-andy-jassy-aws-ai-q1-2026-earnings))
- Apr 28, 2026 — **OpenAI models arrive on Bedrock** Amazon made OpenAI's models available on Bedrock for the first time and began a preview of Bedrock Managed Agents, Powered by OpenAI. ([Amazon](https://www.aboutamazon.com/news/aws/bedrock-openai-models), [Amazon](https://www.aboutamazon.com/news/company-news/amazon-ceo-andy-jassy-aws-ai-q1-2026-earnings))
- Feb 27, 2026 — **Amazon commits up to $50 billion to OpenAI** Amazon agreed to invest up to $50 billion in OpenAI as part of the funding round OpenAI closed in March 2026. ([CNBC](https://www.cnbc.com/2026/03/31/openai-funding-round-ipo.html))
- Oct 20, 2025 — **US-EAST-1 outage disrupts banks' online services** An AWS outage originating in US-EAST-1, caused by a DNS problem affecting DynamoDB, disrupted many online services, including banks', before easing. ([Reuters](https://www.reuters.com/business/retail-consumer/amazon-cloud-outage-online-services-hit-recovery-uneven-2025-10-20/))
- Oct 13, 2025 — **AgentCore generally available** AWS made Amazon Bedrock AgentCore generally available for building, deploying and operating agents with any framework or model. ([Amazon Web Services](https://aws.amazon.com/about-aws/whats-new/2025/10/amazon-bedrock-agentcore-available/))
- Sep 28, 2023 — **Bedrock generally available** AWS made Amazon Bedrock, its managed service for building generative-AI applications with foundation models, generally available. ([Amazon Web Services](https://aws.amazon.com/about-aws/whats-new/2023/09/amazon-bedrock-generally-available/))

## What do banks use Amazon Bedrock for?

| Use case | What | Status | Detail | Sources |
| --- | --- | --- | --- | --- |
| [AML / KYC](https://www.bankingnewsai.com/ai-regulation/by-use-case#aml-kyc) | AML and sanctions alert triage via a vendor | In production | Nasdaq Verafin's Bedrock-based agents do level-one triage of AML, fraud and sanctions alerts at FNBO, with final decisions left to investigators. | [American Banker](https://americanbanker.com/news/how-fnbo-uses-agentic-ai-to-investigate-financial-crime) |
| [Generative & agentic AI](https://www.bankingnewsai.com/ai-regulation/by-use-case#generative-agentic-ai) | Internal policy assistant | In production | BankUnited's SAVI answers employee questions from about 400 policy and procedure documents using Claude in Bedrock. | [Amazon Web Services](https://aws.amazon.com/solutions/case-studies/bankunited-case-study/) |
| [Credit scoring & underwriting](https://www.bankingnewsai.com/ai-regulation/by-use-case#credit-underwriting) | Commercial-loan onboarding agent | Pilot | First Interstate's pilot of a Fiserv agentOS agent, running on Bedrock, to reduce manual data entry in commercial-loan onboarding. | [American Banker](https://americanbanker.com/news/fiserv-has-co-created-ai-agents-with-six-banks-and-openai) |
| [Data & privacy](https://www.bankingnewsai.com/ai-regulation/by-use-case#data-privacy) | Data-residency routing | In production | Bedrock's in-Region, geographic and global inference options determine where prompts and outputs are processed. | [Amazon Web Services](https://docs.aws.amazon.com/bedrock/latest/userguide/models-region-compatibility.html) |

## Disclosed numbers

| Measure | Value | As of | Sources |
| --- | --- | --- | --- |
| Bedrock customers (company-reported) | More than 125,000, including almost 80% of the Fortune 100 | Apr 29, 2026 | [Amazon](https://www.aboutamazon.com/news/company-news/amazon-ceo-andy-jassy-amazon-chips-business-q1-2026-earnings) |
| Bedrock customer spend growth (company-reported) | 170% quarter over quarter in Q1 2026 | Mar 31, 2026 | [Amazon](https://www.aboutamazon.com/news/company-news/amazon-ceo-andy-jassy-aws-ai-q1-2026-earnings) |
| AWS annualized revenue run rate | $169 billion, growing 36.7% year over year; AI revenue run rate above $25 billion | Jun 30, 2026 | [Amazon](https://www.aboutamazon.com/news/company-news/amazon-ceo-andy-jassy-aws-revenue-growth-q2-2026-earnings) |
| FNBO investigation time per case (bank-reported) | Down 50% | Jun 24, 2026 | [American Banker](https://americanbanker.com/news/how-fnbo-uses-agentic-ai-to-investigate-financial-crime) |
| BankUnited SAVI accuracy (as reported by AWS) | 95%, with responses in under 10 seconds | Sep 24, 2026 | [Amazon Web Services](https://aws.amazon.com/solutions/case-studies/bankunited-case-study/) |

## Quotes

> "Customers also need a high performance, cost-effective inference service, and that's what Amazon Bedrock provides." — Andy Jassy, CEO, Amazon, Jul 30, 2026 ([Amazon](https://www.aboutamazon.com/news/company-news/amazon-ceo-andy-jassy-aws-revenue-growth-q2-2026-earnings))

> "A lot of times there's a pretense that existing processes are already perfect, without fault or error," — David Dawson, BSA/AML Officer, FNBO, Jun 24, 2026 ([American Banker](https://americanbanker.com/news/how-fnbo-uses-agentic-ai-to-investigate-financial-crime))

## Who runs Amazon Bedrock?

- **Matt Garman** — Chief Executive Officer, Amazon Web Services ([Amazon](https://www.aboutamazon.com/news/aws/aws-ceo-ai-inference-transforms-developer-capabilities))
- **Andy Jassy** — Chief Executive Officer, Amazon ([Amazon](https://www.aboutamazon.com/news/company-news/amazon-ceo-andy-jassy-aws-revenue-growth-q2-2026-earnings))
- **Swami Sivasubramanian** — Vice President of Agentic AI, AWS ([Amazon Web Services](https://aws.amazon.com/blogs/aws/aws-weekly-roundup-aws-finops-agent-in-preview-gemma-4-on-bedrock-kiro-pro-max-and-more-june-15-2026/))

## Which rules apply to a bank using Amazon Bedrock?

- [OCC](https://www.bankingnewsai.com/ai-regulation/occ) — Bedrock is typically one layer in a chain — bank, software vendor such as Fiserv or Nasdaq Verafin, AWS, model provider — and the 2023 interagency guidance expects banks to understand subcontractor and concentration risk, including cloud-region outages like US-EAST-1 in 2025. See [OCC Bulletin 2023-17](https://www.bankingnewsai.com/ai-regulation/documents/occ-bulletin-2023-17), [FDIC FIL-29-2023](https://www.bankingnewsai.com/ai-regulation/documents/fdic-fil-29-2023).
- [FinCEN](https://www.bankingnewsai.com/ai-regulation/fincen) — Where Bedrock-based agents triage AML and sanctions alerts, as at FNBO, the interagency statement on model risk management for BSA/AML systems applies to how the bank validates and oversees them. See [2021 BSA/AML Model Risk Management Statement](https://www.bankingnewsai.com/ai-regulation/documents/fincen-bsa-aml-model-risk-statement-2021).
- [Federal Reserve](https://www.bankingnewsai.com/ai-regulation/federal-reserve) — SR 26-2 covers traditional and machine-learning models but leaves generative and agentic AI outside its scope, so Bedrock-hosted agents in lending or onboarding need governance through the bank's broader risk framework. See [SR 26-2](https://www.bankingnewsai.com/ai-regulation/documents/fed-sr-26-2).
- [NIST](https://www.bankingnewsai.com/ai-regulation/nist) — NIST's Generative AI Profile lists value-chain and third-party model risks that apply when one platform serves models from several providers under different terms. See [NIST AI 600-1 (Generative AI Profile)](https://www.bankingnewsai.com/ai-regulation/documents/nist-ai-600-1).

## What the record suggests

### No seat price; cost follows usage

Bedrock charges per token by model, region and tier, so costs track volume; batch inference is priced 50% below on-demand for select models.

### Where data is processed is a setting

Global cross-Region inference can be cheaper for some models, while in-Region inference keeps requests in one AWS Region; the choice affects residency.

### Few banks disclose direct use

Of the banks we track, BankUnited is the one with a published direct Bedrock deployment; FNBO and First Interstate reach Bedrock through Nasdaq Verafin and Fiserv.

### The BankUnited case study is on an older model

AWS's undated BankUnited case study describes Claude 2, a model generation Anthropic has since superseded.

### Concentration in one cloud region matters

The October 2025 US-EAST-1 outage disrupted online services of banks and others, a reminder to check region and failover design.

## FAQ

### How much does Amazon Bedrock cost a bank?

Bedrock has no seat licence; AWS publishes per-token prices by model, region and service tier. On September 24, 2026 its pricing page listed, in US East (N. Virginia), Amazon Nova Pro at $0.80 per million input tokens and $3.20 per million output tokens, and Anthropic's Claude Opus 5.5 at $4.00 and $20.00 with global cross-Region inference. Batch is 50% cheaper for select models.

### Which banks use Amazon Bedrock?

Among the 100 banks we track, BankUnited runs its SAVI employee assistant on Claude in Bedrock, FNBO uses Nasdaq Verafin AML agents developed on Bedrock, and First Interstate is piloting a Fiserv agent on Fiserv's Bedrock-based agentOS. Fiserv is also co-developing agents with SouthState, Bank OZK and others, with deployments planned from summer 2026.

### Who owns Amazon Bedrock?

Bedrock is a service of Amazon Web Services, part of Amazon (NASDAQ: AMZN). AWS is a $169 billion annualized run-rate business, per Amazon's CEO in July 2026. Amazon has also committed investments in Anthropic and up to $50 billion in OpenAI, two of the model providers it sells on Bedrock.

### Which models can banks use on Bedrock?

AWS's pricing page lists providers including Amazon (Nova), Anthropic, Meta, Mistral AI, OpenAI, Cohere, DeepSeek, Google and others. OpenAI's models were added in April 2026 and GPT-6 Astra became generally available on Bedrock in September 2026.

### Does Bedrock keep bank data in the United States?

It depends on the inference setting. AWS's documentation describes in-Region inference, where requests never leave the chosen Region; geographic inference, which stays within a defined geography such as the US; and global inference, which can route to any supported commercial Region.

## Sources (16)

1. Amazon Bedrock Pricing (undated page, retrieved 2026-09-24) — Amazon Web Services, Sep 24, 2026. https://aws.amazon.com/bedrock/pricing/
2. Amazon Bedrock is now generally available — Amazon Web Services, Sep 28, 2023. https://aws.amazon.com/about-aws/whats-new/2023/09/amazon-bedrock-generally-available/
3. Amazon Bedrock AgentCore is now generally available — Amazon Web Services, Oct 13, 2025. https://aws.amazon.com/about-aws/whats-new/2025/10/amazon-bedrock-agentcore-available/
4. Regional availability by models - Amazon Bedrock (undated page, retrieved 2026-09-24) — Amazon Web Services, Sep 24, 2026. https://docs.aws.amazon.com/bedrock/latest/userguide/models-region-compatibility.html
5. Amazon CEO Andy Jassy on the growth of Amazon's chips business — Amazon, Apr 29, 2026. https://www.aboutamazon.com/news/company-news/amazon-ceo-andy-jassy-amazon-chips-business-q1-2026-earnings
6. Amazon CEO Andy Jassy on why customers are choosing AWS for AI — Amazon, Apr 29, 2026. https://www.aboutamazon.com/news/company-news/amazon-ceo-andy-jassy-aws-ai-q1-2026-earnings
7. Q2 earnings: CEO Andy Jassy on why AWS is booming and what it means for customers — Amazon, Jul 30, 2026. https://www.aboutamazon.com/news/company-news/amazon-ceo-andy-jassy-aws-revenue-growth-q2-2026-earnings
8. OpenAI Models on Amazon Bedrock: GPT-6 Astra is now on Amazon Bedrock — Amazon, Sep 8, 2026. https://www.aboutamazon.com/news/aws/bedrock-openai-models
9. AWS CEO reveals the new tool transforming what developers build — Amazon, Feb 11, 2026. https://www.aboutamazon.com/news/aws/aws-ceo-ai-inference-transforms-developer-capabilities
10. AWS Weekly Roundup: AWS FinOps Agent in preview, Gemma 4 on Bedrock, Kiro Pro Max, and more (June 15, 2026) — Amazon Web Services, Jun 15, 2026. https://aws.amazon.com/blogs/aws/aws-weekly-roundup-aws-finops-agent-in-preview-gemma-4-on-bedrock-kiro-pro-max-and-more-june-15-2026/
11. 1. Anthropic — CNBC, May 19, 2026. https://www.cnbc.com/2026/05/19/anthropic-cnbc-disruptor-50-ranking.html
12. OpenAI closes funding round at an $852 billion valuation — CNBC, Mar 31, 2026. https://www.cnbc.com/2026/03/31/openai-funding-round-ipo.html
13. Amazon cloud outage: online services hit, recovery uneven — Reuters, Oct 20, 2025. https://www.reuters.com/business/retail-consumer/amazon-cloud-outage-online-services-hit-recovery-uneven-2025-10-20/
14. BankUnited Enhances Customer and Employee Satisfaction for SMB Banking Using AWS (undated case study, retrieved 2026-09-24) — Amazon Web Services, Sep 24, 2026. https://aws.amazon.com/solutions/case-studies/bankunited-case-study/
15. How FNBO uses agentic AI to investigate financial crime — American Banker, Jun 24, 2026. https://americanbanker.com/news/how-fnbo-uses-agentic-ai-to-investigate-financial-crime
16. Fiserv has co-created AI agents with six banks and OpenAI — American Banker, May 14, 2026. https://americanbanker.com/news/fiserv-has-co-created-ai-agents-with-six-banks-and-openai

Alternatives: [Microsoft 365 Copilot](https://www.bankingnewsai.com/vendors/microsoft-copilot) · [ChatGPT Enterprise (OpenAI)](https://www.bankingnewsai.com/vendors/openai-chatgpt-enterprise) · [Claude (Anthropic)](https://www.bankingnewsai.com/vendors/anthropic-claude) · [Gemini Enterprise (Google Cloud)](https://www.bankingnewsai.com/vendors/google-gemini-enterprise) · [GitHub Copilot](https://www.bankingnewsai.com/vendors/github-copilot) · [compare AI enterprise ai assistants software](https://www.bankingnewsai.com/ai-tools/enterprise-ai-assistants) · [all AI tools for banks](https://www.bankingnewsai.com/ai-tools)

---

Canonical page: https://www.bankingnewsai.com/vendors/amazon-bedrock
Part of [BankingNewsAI](https://www.bankingnewsai.com/) — a free daily brief on AI in banking, an AI regulation tracker (19 authorities, 167 documents) and AI-strategy profiles of the 100 largest US banks. Markdown versions of every reference page: append `.md` to the page URL; index at https://www.bankingnewsai.com/llms.txt.