# Revolut: AIR assistant Source: https://www.bankingnewsai.com/fintech/revolut/air Last updated: Nov 11, 2026 *Part of the [Revolut AI strategy profile](https://www.bankingnewsai.com/fintech/revolut).* ## What is Revolut AI (AIR)? Revolut's AI is AIR (AI by Revolut), an assistant inside the Revolut app that answers questions about a customer's money and carries out tasks through a chat. Revolut began rolling it out on 9 April 2026 to its 13 million customers across the UK. Customers open it by swiping down from the middle of the screen, or through Profile, Chats, AIR. By chat it can break down spending, give investment updates, pause recurring payments, check subscriptions, freeze a card, create a single-use virtual card, show a live exchange rate and buy a Revolut eSIM. On data, Revolut says AIR only accesses the data a customer can already see, that personal data is never stored by third-party AI partners or used for training, and that AIR cannot perform sensitive actions without biometric approval. The limits are stated too: Revolut says the information "may not always be accurate", and the legal notice its AIR help page links to says the AI assistants give no financial or investment advice and cannot place, modify or cancel orders in financial instruments. On 25 August 2026 Revolut described AIR as "currently available in the UK only". In October 2026 CEO Nik Storonsky said AIR would soon shop online for customers, with testing from December in the UK, Crowdfund Insider reported. ([Revolut](https://www.revolut.com/news/revolut_enters_new_era_of_money_intelligence_with_launch_of_ai_assistant/), [Revolut](https://www.revolut.com/blog/post/air-ai-by-revolut/), [Revolut](https://www.revolut.com/legal/rita-disclaimer/), [Revolut](https://help.revolut.com/help/profile-and-plan/getting-started-with-air/), [Revolut](https://www.revolut.com/news/revolut_announces_launch_of_dedicated_ai_research_division_revolut_research/), [Crowdfund Insider](https://www.crowdfundinsider.com/2026/10/317107-revolut-plans-to-compete-with-amex-and-jpmorgan-via-matching-benefits-and-agentic-ai/)) ## What can Revolut's AIR do? Tasks and example prompts as Revolut published them at launch. Revolut's help page calls AIR "an execution engine" for managing money, using Revolut features and completing daily tasks. | Area | What Revolut says AIR does | Example prompt | Sources | | --- | --- | --- | --- | | Budgeting | Gives a clearer view of a budget and ways to stick to it; the launch release mentions a granular breakdown of last month's coffee spend | "Where's my money going?"; "How much can I save this month?" | [Revolut](https://www.revolut.com/blog/post/air-ai-by-revolut/), [Revolut](https://www.revolut.com/news/revolut_enters_new_era_of_money_intelligence_with_launch_of_ai_assistant/) | | Investing | Brings the customer up to speed on prices and earnings; Revolut adds that the information provided is not investment advice | "Check Nvidia's stock price"; "What are my investment earnings this year?" | [Revolut](https://www.revolut.com/blog/post/air-ai-by-revolut/) | | Subscriptions and recurring payments | Pauses recurring payments, checks subscriptions and manages monthly spend; the help page lists blocking a merchant or future payments | "Block a merchant / future payments" | [Revolut](https://www.revolut.com/blog/post/air-ai-by-revolut/), [Revolut](https://help.revolut.com/help/profile-and-plan/getting-started-with-air/) | | Travel | Gives the live exchange rate, helps with trip budgets and buys Revolut eSIMs in-app | "Buy a 3GB eSIM for my trip" | [Revolut](https://www.revolut.com/blog/post/air-ai-by-revolut/), [Revolut](https://www.revolut.com/news/revolut_enters_new_era_of_money_intelligence_with_launch_of_ai_assistant/) | | Card controls | Manages card controls such as card freezing and spending limits | "Freeze my card"; "I need to get a single-use virtual card" | [Revolut](https://www.revolut.com/blog/post/air-ai-by-revolut/) | | How to open it | Swipe down from the middle of any main screen in the app (not from product pages or menus), or go to Profile, Chats and AIR | Not applicable | [Revolut](https://help.revolut.com/help/profile-and-plan/getting-started-with-air/), [Revolut](https://www.revolut.com/news/revolut_enters_new_era_of_money_intelligence_with_launch_of_ai_assistant/) | ## Where is Revolut's AIR available, and since when? What Revolut has said about availability, in date order. | Date | Market | What was said | Source | Sources | | --- | --- | --- | --- | --- | | 9 April 2026 | United Kingdom | Revolut announces AIR, "starting to roll out to customers across the UK from today"; its blog puts the rollout at "our 13 million customers across the UK" | Revolut | [Revolut](https://www.revolut.com/news/revolut_enters_new_era_of_money_intelligence_with_launch_of_ai_assistant/), [Revolut](https://www.revolut.com/blog/post/air-ai-by-revolut/) | | 9 April 2026 | United Kingdom first | "We're rolling out gradually to UK customers first, with more countries launching soon", Revolut said in a post on X quoted by PYMNTS | PYMNTS | [PYMNTS.com](https://www.pymnts.com/news/artificial-intelligence/2026/revolut-rolls-out-ai-assistant-for-daily-financial-tasks/) | | 25 August 2026 | United Kingdom only | In its Revolut Research release, Revolut describes AIR as an in-app assistant "currently available in the UK only" | Revolut | [Revolut](https://www.revolut.com/news/revolut_announces_launch_of_dedicated_ai_research_division_revolut_research/) | | 13 October 2026 (reported) | United Kingdom, then Europe | Nik Storonsky says AIR will soon browse the open internet and sites such as Amazon to complete purchases; testing is scheduled to begin in December, starting in the UK before rolling out across Europe | Crowdfund Insider | [Crowdfund Insider](https://www.crowdfundinsider.com/2026/10/317107-revolut-plans-to-compete-with-amex-and-jpmorgan-via-matching-benefits-and-agentic-ai/) | | Retrieved 11 November 2026 | Ireland | Revolut's Irish site carries an AIR page; its footer says banking services are provided by Revolut Bank UAB, Ireland Branch, and investment services in the European Economic Area by Revolut Securities Europe UAB | Revolut | [Revolut](https://www.revolut.com/en-IE/air-ai-by-revolut/) | | Retrieved 11 November 2026 | All markets with AIR | The help page says AIR is "being rolled out to customers gradually": "If you don't see it yet, keep your app updated" | Revolut | [Revolut](https://help.revolut.com/help/profile-and-plan/getting-started-with-air/) | ## How does AIR handle customer data, and what are its stated limits? Revolut makes three security statements about AIR. Zero data retention: "your personal data is never stored by third-party AI partners or used for training". Biometric protection: "AIR cannot perform sensitive actions without your biometric approval". Transparency: "AIR only accesses the data you can already see, such as your transactions, investments, and cards". The product page repeats "a strict zero-data-retention policy". ([Revolut](https://www.revolut.com/blog/post/air-ai-by-revolut/), [Revolut](https://www.revolut.com/air-ai-by-revolut/)) The AIR help page links to a legal notice, "Understanding how Revolut's AI Assistants use your personal data", which calls the tool the AI Revolut Assistant. It says the assistant uses Revolut app data including spending data, plan details and registered address, and for investment queries may use portfolio holdings, transaction history and live market data from third party providers. Using it means consenting to the disclosure of relevant information, including "client secrets", to Revolut's technology partners, "an express waiver of banking secrecy for these interactions". Interactions "will generally be recorded and assessed for quality purposes". ([Revolut](https://help.revolut.com/help/profile-and-plan/getting-started-with-air/), [Revolut](https://www.revolut.com/legal/rita-disclaimer/)) The same notice sets the limits. "AI can sometimes be wrong or provide incomplete information. Always double-check critical information." The assistants "do not provide financial, investment, or any other advice", and a user "will not be able to place, modify, or cancel any order in relation to financial instruments". The AI Revolut Assistant is "exclusively AI-driven": if it cannot answer, the customer is redirected to a support chat with a live agent, and its responses are provided "as is" with no direct function to verify them with a human agent inside the tool. Revolut's launch blog carries the line "AIR is an artificial intelligence tool and the information provided may not always be accurate". ([Revolut](https://www.revolut.com/legal/rita-disclaimer/), [Revolut](https://www.revolut.com/blog/post/air-ai-by-revolut/)) AIR is not Revolut's first AI chat tool. A 2024 Revolut terms document describes the AI Chat Assistant as "Revolut's automated chat support tool" and warns that it "can sometimes get things wrong"; the current notice calls the support tool AI Support and keeps it separate from the AI Revolut Assistant. This site's AI incidents register holds a record on that support assistant, linked below. Not disclosed: which AI partners or models sit behind AIR, how many customers use it, and any accuracy or error rate. ([Revolut](https://cdn.revolut.com/terms_and_conditions/pdf/revolut_s_ai_chat_assistant_da1c5675_4.0.0_1726043253_en.pdf), [Revolut](https://www.revolut.com/legal/rita-disclaimer/), [Revolut](https://www.revolut.com/air-ai-by-revolut/)) ## What does the Revolut profile record on this topic? | Date | Move | Detail | Sources | | --- | --- | --- | --- | | Apr 9, 2026 | AIR launches in the UK | Revolut launches AIR (AI by Revolut), an in-app AI assistant for spending insight, investing, card controls and travel tasks, to UK customers; Julia Ponomareva, Partner and GM of CX and AI Products, calls it 'a co-pilot that elevates everyday life.' | [Revolut](https://www.revolut.com/news/revolut_enters_new_era_of_money_intelligence_with_launch_of_ai_assistant/) | | Mar 24, 2026 | FY2025 annual report published | Revolut releases its Annual Report for the year to 31 December 2025 alongside a results announcement dated 24 March 2026. Revenue reaches £4.5 billion (+46%), profit before tax £1.7 billion (+57%); the report discloses that Revolut's Gen AI-powered support chatbot, Assistant, resolved over 75% of customer support interactions by year end, and that AI-driven financial-crime review capacity rose roughly tenfold. | [Revolut](https://assets.revolut.com/pdf/annualreport2025.pdf), [Revolut](https://www.revolut.com/en-US/news/revolut_reports_record_profit_of_2_3bn_for_2025_as_revenue_surges_to_6bn/) | ## Common questions ### What is Revolut AI? Revolut's AI assistant for customers is AIR, short for AI by Revolut. It sits inside the Revolut app and lets customers ask about spending, investments and subscriptions and carry out tasks such as freezing a card or buying an eSIM through a chat. Revolut began rolling it out to UK customers on 9 April 2026. ### Is Revolut's AIR available outside the UK? Revolut launched AIR in the UK on 9 April 2026 and on 25 August 2026 still described it as available in the UK only. Its Irish website carried an AIR page when retrieved on 11 November 2026, and the help page says access is being rolled out gradually. Revolut's UK newsroom release covers only the UK launch. ### What does AIR do with my data? Revolut says AIR only accesses data a customer can already see in the app, and that personal data is never stored by third-party AI partners or used for training. Its legal notice adds that using the assistant means consenting to relevant data being disclosed to technology partners, and that interactions will generally be recorded and assessed for quality purposes. ### Can AIR move money or trade for me? Revolut's launch material shows AIR pausing recurring payments, freezing cards, creating single-use virtual cards and buying an eSIM, with biometric approval required for sensitive actions. Its legal notice says the AI assistants cannot place, modify or cancel any order in financial instruments. A shopping capability was announced in October 2026 for testing from December in the UK. ### Does Revolut's AIR give financial advice? No. Revolut's notice says the AI assistants do not provide financial, investment or any other advice, do not assess a customer's financial knowledge or situation beyond Revolut app activity, and that their information is for information only. Revolut also says AIR's information may not always be accurate and tells customers to double-check critical information. ### Which AI model powers Revolut's AIR? Revolut has not said. Its launch material refers only to third-party AI partners under a zero-data-retention policy, without naming them. Separately, its August 2026 release on Revolut Research says "connected engines power front-end capabilities such as AIR", without saying which engines or how they relate to its in-house PRAGMA model. ### How do I open AIR in the Revolut app? Swipe down from the middle of any main screen in the Revolut app, or go to Profile, then Chats, then AIR. Revolut's help page says AIR is being rolled out gradually, so customers who do not see it yet should keep the app updated until access arrives. ## Deeper on Revolut - [How does Revolut use AI across its payment ecosystem?](https://www.bankingnewsai.com/fintech/revolut/payment-ecosystem-ai) - [What is Revolut's role in the digital payments transformation?](https://www.bankingnewsai.com/fintech/revolut/digital-payments-transformation) - [What is Revolut's AI strategy?](https://www.bankingnewsai.com/fintech/revolut/ai-strategy) - [What is Revolut doing in agentic commerce?](https://www.bankingnewsai.com/fintech/revolut/agentic-commerce) - [What is Revolut's role in open finance and open banking?](https://www.bankingnewsai.com/fintech/revolut/open-finance) - [Who are Revolut's competitors?](https://www.bankingnewsai.com/fintech/revolut/competitors) --- Canonical page: https://www.bankingnewsai.com/fintech/revolut/air Part of [BankingNewsAI](https://www.bankingnewsai.com/) — a free daily brief on AI in banking, an AI regulation tracker (45 authorities, 270 documents) and AI-strategy profiles of the 120 largest US banks. 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