# AI incidents at Revolut

Source: https://www.bankingnewsai.com/fintech/revolut/ai-incidents
Last updated: Oct 21, 2026

## Has Revolut had a publicly reported AI incident?

Yes: 1 publicly reported AI incident on record since January 2022.

| Date | Institution | Incident | AI? | Role | Category | Severity | Status |
| --- | --- | --- | --- | --- | --- | --- | --- |
| Dec 2023 | Revolut | [Revolut faces Illinois BIPA class action over selfie identity checks](https://www.bankingnewsai.com/ai-incidents/revolut-2023-illinois-biometric-id-suit) | ML (inferred) | Governance finding | Litigation | 1/5 | Court filing |

### Revolut faces Illinois BIPA class action over selfie identity checks

A proposed class action filed in Cook County, Illinois, in December 2023 alleges that Revolut breaks Illinois' Biometric Information Privacy Act (BIPA) in its sign-up process. According to Banking Dive and Finextra, applicants submit a photo of their ID and a selfie, and facial recognition software checks that they show the same person. The suit claims Revolut collects and stores this biometric data without the written consent BIPA requires, does not disclose third-party involvement, and has no public policy on how long the data is kept or when it is destroyed. Biometric Update reported that Revolut uses Onfido for these checks. Revolut declined to comment. No outcome has been reported as of October 2026.

https://www.bankingnewsai.com/ai-incidents/revolut-2023-illinois-biometric-id-suit

---

Canonical page: https://www.bankingnewsai.com/fintech/revolut/ai-incidents
Part of [BankingNewsAI](https://www.bankingnewsai.com/) — the register of AI incidents at banks: https://www.bankingnewsai.com/ai-incidents. Markdown versions of every reference page: append `.md` to the page URL; index at https://www.bankingnewsai.com/llms.txt.