# AI incidents at N26

Source: https://www.bankingnewsai.com/fintech/n26/ai-incidents
Last updated: Oct 21, 2026

## Has N26 had a publicly reported AI incident?

As of Oct 21, 2026, BankingNewsAI's sweep (16 queries, 0 candidates reviewed) found no publicly reported AI incident at N26 that meets the register's sourcing bar. That is a dated finding about public reporting, not a statement that nothing happened.

Closest related incidents:

| Date | Institution | Incident | AI? | Role | Category | Severity | Status |
| --- | --- | --- | --- | --- | --- | --- | --- |
| May 31, 2023 | Deutsche Kreditbank AG (DKB) | [Berlin DPA fines a bank, reported as DKB, €300,000 over an unexplained automated credit-card refusal](https://www.bankingnewsai.com/ai-incidents/dkb-2023-automated-credit-card-refusal-fine) | Automation, not AI | Governance finding | Regulatory finding | 2/5 | Regulator finding |
| Oct 2, 2026 | U.S. Bank National Association (named in the complaint, not a defendant) | [U.S. Bank customers sue Pegasystems alleging its Voice AI secretly analysed their customer-service calls](https://www.bankingnewsai.com/ai-incidents/us-bancorp-2026-pega-voice-ai-wiretap-suit) | AI (stated) | Governance finding | Litigation | 2/5 | Court filing |
| Sep 29, 2026 | Shinhan Bank, KB Kookmin Bank, Hana Bank, BNK Busan Bank and Yegaram Savings Bank | [AI-agent-assisted intrusions breach Shinhan, KB Kookmin, Hana and 13 other Korean financial firms](https://www.bankingnewsai.com/ai-incidents/korean-banks-2026-artex-ai-agent-intrusions) | ML (inferred) | AI used against the institution | Other | 5/5 | Reported |

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Canonical page: https://www.bankingnewsai.com/fintech/n26/ai-incidents
Part of [BankingNewsAI](https://www.bankingnewsai.com/) — the register of AI incidents at banks: https://www.bankingnewsai.com/ai-incidents. Markdown versions of every reference page: append `.md` to the page URL; index at https://www.bankingnewsai.com/llms.txt.