# Mastercard: Agentic commerce Source: https://www.bankingnewsai.com/fintech/mastercard/agentic-commerce Last updated: Oct 22, 2026 *Part of the [Mastercard AI strategy profile](https://www.bankingnewsai.com/fintech/mastercard).* ## What is Mastercard doing in agentic commerce? Mastercard's agentic commerce program is Agent Pay, launched on April 29, 2025: AI agents must be registered and verified, and they pay with Agentic Tokens within limits the consumer sets. CEO Michael Miebach said on the October 30, 2025 earnings call that the first agentic transaction had run on the network that quarter, with U.S. Bank and Citibank cardholders enabled and the rest of U.S. issuers due in November. The rollout then went market by market: a first transaction outside the U.S. in the UAE on November 19, 2025; Hong Kong on March 27, 2026; live transactions in Singapore and Malaysia in April 2026; and a production payment with Worldline and ING in the Netherlands on June 2, 2026. Mastercard reaches shoppers through other companies' agents and checkouts, including PayPal's wallet (October 2025), Fiserv's merchant platform (January 2026), OpenAI and Microsoft. For merchants, the Agent Pay Acceptance Framework of October 14, 2025 sets how agents are recognised without major new integration. On disputes, Miebach pointed on the July 30, 2026 call to tokenization, Zero Liability Protection and dispute resolution, and said Verifiable Intent lets a consumer challenge a purchase so "the chargeback process can kick back in". Mastercard's September 2026 trust white paper adds Agentic Disputes and an Agent Pay Ready mark. Mastercard has not published agentic transaction counts, volumes or revenue. ([Mastercard](https://www.mastercard.com/news/press/2025/april/mastercard-unveils-agent-pay-pioneering-agentic-payments-technology-to-power-commerce-in-the-age-of-ai/), [The Motley Fool (earnings call transcript)](https://www.fool.com/earnings/call-transcripts/2025/10/30/mastercard-q3-2025-earnings-call-transcript/), [Mastercard](https://www.mastercard.com/news/eemea/en/newsroom/press-releases/en/2025-1/november/mastercard-brings-agentic-payments-to-life-with-majid-al-futtaim-in-the-uae), [Mastercard](https://www.mastercard.com/news/ap/en-hk/newsroom/press-releases/en-hk/2026/mastercard-completes-its-first-live-agentic-transaction-in-hong-kong), [Electronic Payments International (via Yahoo Finance)](https://finance.yahoo.com/markets/crypto/articles/mastercard-goes-live-agentic-payments-100104227.html), [Mastercard](https://www.mastercard.com/news/europe/en/newsroom/press-releases/en/2026/worldline-ing-and-mastercard-complete-a-live-end-to-end-european-agentic-payment-in-production), [American Banker](https://www.americanbanker.com/payments/news/mastercard-paypal-collaborate-on-agentic-commerce), [PYMNTS](https://www.pymnts.com/news/artificial-intelligence/2026/fiserv-mastercard-expand-partnership-to-enable-ai-initiated-commerce), [Mastercard](https://www.mastercard.com/us/en/news-and-trends/stories/2025/agentic-commerce-momentum.html), [Mastercard](https://www.mastercard.com/global/en/news-and-trends/stories/2025/agentic-commerce-framework.html), [The Motley Fool (earnings call transcript)](https://www.fool.com/earnings/call-transcripts/2026/08/07/mastercard-ma-q2-2026-earnings-call-transcript/), [Mastercard](https://www.mastercard.com/content/dam/mccom/shared/news-and-trends/stories/2026/trust-for-agentic-commerce-white-paper/Trust%20for%20agentic%20commerce%20white%20paper.pdf)) ## Where has Mastercard Agent Pay gone live, and with whom? Live or pilot transactions Mastercard or its partners have announced, in date order. Most are described as pilots or controlled transactions, not commercial launches. | Market | What happened | Partners | Date | Sources | | --- | --- | --- | --- | --- | | United States | First agentic transaction on Mastercard's network; Agent Pay usable by U.S. Bank and Citibank cardholders, other U.S. issuers due in November 2025 | U.S. Bank, Citibank; PayOS among early agentic commerce providers | October 30, 2025 | [The Motley Fool (earnings call transcript)](https://www.fool.com/earnings/call-transcripts/2025/10/30/mastercard-q3-2025-earnings-call-transcript/), [Mastercard (Business Wire)](https://www.businesswire.com/news/home/20250910602958/en/Mastercard-Unveils-New-Tools-and-Collaborations-to-Power-Smarter-Safer-Agentic-Commerce) | | United Arab Emirates | First Agent Pay transaction outside the U.S., in a pilot phase; launch attended by the UAE Minister of State for Artificial Intelligence and by Miebach | Majid Al Futtaim, Dataiera | November 19, 2025 | [Mastercard](https://www.mastercard.com/news/eemea/en/newsroom/press-releases/en/2025-1/november/mastercard-brings-agentic-payments-to-life-with-majid-al-futtaim-in-the-uae) | | Spain | Santander ran Europe's first live end-to-end agent payment in a controlled environment, described as not a commercial rollout | Banco Santander | March 2, 2026 | [Mastercard](https://www.mastercard.com/news/europe/en/newsroom/press-releases/en/2026/santander-and-mastercard-complete-europe-s-first-live-end-to-end-payment-executed-by-an-ai-agent) | | Hong Kong | First live authenticated agentic transaction: an AI agent booked an airport ride, paying with a tokenized credential confirmed by Mastercard Payment Passkeys | HSBC, DBS Hong Kong, CardInfoLink, hoppa; Citi, Hang Seng, Standard Chartered and Mox cards also supported | March 27, 2026 | [Mastercard](https://www.mastercard.com/news/ap/en-hk/newsroom/press-releases/en-hk/2026/mastercard-completes-its-first-live-agentic-transaction-in-hong-kong) | | Singapore and Malaysia | Authenticated agentic transactions live, with more ASEAN markets expected | UOB for region-wide testing, plus local banks | April 7, 2026 | [Electronic Payments International (via Yahoo Finance)](https://finance.yahoo.com/markets/crypto/articles/mastercard-goes-live-agentic-payments-100104227.html) | | Europe | All Mastercard issuers in Europe enabled at network level for Agent Pay; banks have completed controlled live transactions using passkeys | European issuers | June 2, 2026 | [Mastercard](https://newsroom.mastercard.com/news/europe/en/perspectives/en/2026/europe-is-building-the-foundations-for-trusted-agentic-commerce) | | Netherlands and Belgium | Europe's first end-to-end agentic payment in production: a merchant's AI agent bought concert tickets after explicit consumer approval, and the transaction carried identifiers revealing its agentic nature to the issuer | Worldline, ING | June 2, 2026 | [Mastercard](https://www.mastercard.com/news/europe/en/newsroom/press-releases/en/2026/worldline-ing-and-mastercard-complete-a-live-end-to-end-european-agentic-payment-in-production) | | UAE (travel) | Trip.com's TripGenie agent showcased booking travel through Agent Suite for Merchants; commercial launch expected in early 2027 | Trip.com, Network International | September 16, 2026 | [Mastercard](https://www.mastercard.com/news/eemea/en/newsroom/press-releases/en/2026/september/mastercard-and-trip-com-pave-the-way-for-agentic-commerce-in-the-travel-sector) | ## Which partners and tools carry Agent Pay to agents, merchants and developers? | Partner or tool | What it does | Date | Sources | | --- | --- | --- | --- | | Stripe, Google, Ant International's Antom | Named as partners making agentic transactions accessible to digital merchants and platforms | September 10, 2025 | [Mastercard (Business Wire)](https://www.businesswire.com/news/home/20250910602958/en/Mastercard-Unveils-New-Tools-and-Collaborations-to-Power-Smarter-Safer-Agentic-Commerce) | | Agent Toolkit and Insight Tokens | An MCP server that lets AI assistants such as Claude, Cursor and GitHub Copilot read Mastercard API documentation; Insight Tokens give agents governed access to permissioned Mastercard insights | September 10, 2025 | [Mastercard (Business Wire)](https://www.businesswire.com/news/home/20250910602958/en/Mastercard-Unveils-New-Tools-and-Collaborations-to-Power-Smarter-Safer-Agentic-Commerce) | | OpenAI | Agent Pay and Agentic Tokens usable through Instant Checkout in ChatGPT via the Agentic Commerce Protocol | September 30, 2025 | [Mastercard](https://www.mastercard.com/us/en/news-and-trends/stories/2025/agentic-commerce-momentum.html) | | Agent Pay Acceptance Framework | Registers and verifies agents before they transact and gives merchants a consistent way to recognise agent traffic, compatible with other agentic protocols, without significant new development | October 14, 2025 | [Mastercard](https://www.mastercard.com/global/en/news-and-trends/stories/2025/agentic-commerce-framework.html) | | PayPal | Agent Pay to be integrated into PayPal's branded checkout wallet so AI agents can complete purchases for PayPal users; the two will collaborate on future agentic uses | October 27, 2025 | [American Banker](https://www.americanbanker.com/payments/news/mastercard-paypal-collaborate-on-agentic-commerce) | | Fiserv | Integrating the Acceptance Framework and Secure Card on File, acting as network token requestor for merchants, including on Clover | January 2, 2026 | [PYMNTS](https://www.pymnts.com/news/artificial-intelligence/2026/fiserv-mastercard-expand-partnership-to-enable-ai-initiated-commerce) | | Cloudflare and Skyfire | Data and Know Your Agent inputs to a probability score, in U.S. testing, estimating whether a transaction was started by an AI agent | September 30, 2026 | [Mastercard](https://www.mastercard.com/global/en/news-and-trends/press/2026/september/new-trust-and-intelligence-services.html) | ## How does Mastercard handle trust, disputes and liability for agent purchases, and what is not disclosed? Asked on the October 2025 call about risk and legal issues, Miebach said the first question is "is this a real bot?", and pointed to Ethoca, which supplies transaction detail at the moment of a chargeback; he said the same could be done with an audit trail captured from the agent chat. ([The Motley Fool (earnings call transcript)](https://www.fool.com/earnings/call-transcripts/2025/10/30/mastercard-q3-2025-earnings-call-transcript/)) On the July 2026 call he said Agent Pay powers agentic transactions "using tokenization, Zero Liability Protection and unique dispute resolution capabilities", and that Verifiable Intent "allows you to basically challenge a transaction, say, I never wanted to buy this and then the chargeback process can kick back in." ([The Motley Fool (earnings call transcript)](https://www.fool.com/earnings/call-transcripts/2026/08/07/mastercard-ma-q2-2026-earnings-call-transcript/)) The September 2026 white paper frames the questions as "who is acting, on whose behalf, with what authority, under what limits, and with what accountability if something goes wrong". It lists Agentic Disputes, which uses Verifiable Intent's audit trail as evidence, Know Your Agent, Merchant and Customer checks, and an Agent Pay Ready mark for participants that meet program requirements. ([Mastercard](https://www.mastercard.com/content/dam/mccom/shared/news-and-trends/stories/2026/trust-for-agentic-commerce-white-paper/Trust%20for%20agentic%20commerce%20white%20paper.pdf)) On regulation, the FY2025 10-K says how Mastercard's AI use will be regulated is still developing and that uncertainty remains as to how AI "(such as in agentic commerce)" will continue to advance. The UAE launch was attended by the country's Minister of State for Artificial Intelligence. ([U.S. Securities and Exchange Commission (EDGAR)](https://www.sec.gov/Archives/edgar/data/1141391/000114139126000013/ma-20251231.htm), [Mastercard](https://www.mastercard.com/news/eemea/en/newsroom/press-releases/en/2025-1/november/mastercard-brings-agentic-payments-to-life-with-majid-al-futtaim-in-the-uae)) What is not disclosed: agentic transaction counts or dollar volume, how many agents are registered, dispute and fraud rates on agent purchases, how losses on disputed agent purchases are split between issuers, merchants and agent platforms, and revenue from Agent Pay. ([U.S. Securities and Exchange Commission (EDGAR)](https://www.sec.gov/Archives/edgar/data/1141391/000114139126000013/ma-20251231.htm), [The Motley Fool (earnings call transcript)](https://www.fool.com/earnings/call-transcripts/2026/08/07/mastercard-ma-q2-2026-earnings-call-transcript/)) ## What does the Mastercard profile record on this topic? | Date | Move | Detail | Sources | | --- | --- | --- | --- | | Oct 20, 2026 | Agent Pay for Machines reaches early access | Mastercard opens early access to Agent Pay for Machines, built on the x402 open payment protocol, letting autonomous AI agents discover providers and pay for digital services within a defined budget without a separate account, API key or invoice per provider; demonstrated at Cloudflare Connect with marketing agency Hype as a worked example (an agent running nine payments across two merchants under one budget). | [PYMNTS](https://www.pymnts.com/news/artificial-intelligence/2026/mastercard-debuts-tool-to-help-ai-agents-purchase-digital-services) | | Sep 30, 2026 | Agent Pay Trust Framework and new trust and intelligence services | Mastercard published a "Trust for agentic commerce" white paper introducing the Mastercard Agent Pay Trust Framework (five pillars: identity, intent, controls, trusted execution and intelligence) and added new trust and intelligence services to Agent Pay: a probability score estimating whether a transaction was AI-initiated, rolling out for testing in the US, plus a privacy-preserving data partnership with Cloudflare and a partnership with Skyfire to extend Know-Your-Agent verification into Agent Pay. Ann Johnson, EVP of Security Solutions, said "AI agents will make commerce more intuitive, efficient and personal — but only if people and businesses can trust the systems acting on their behalf." | [Mastercard](https://www.mastercard.com/global/en/news-and-trends/press/2026/september/new-trust-and-intelligence-services.html), [Mastercard](https://www.mastercard.com/us/en/news-and-trends/Insights/2026/mastercard-agentic-commerce-trust-white-paper.html) | | Jun 10, 2026 | Agent Pay for Machines launched | A service for permissioned, orchestrated and settled machine-to-machine payments, some fractions of a cent, across cards, accounts and stablecoins, with more than 30 initial participants including Adyen, Coinbase, Stripe and Cloudflare. | [Mastercard](https://www.mastercard.com/us/en/news-and-trends/press/2026/june/mastercard-launches-agent-pay-for-machines.html) | | Jun 2, 2026 | All European issuers enabled for Agent Pay | Mastercard says all its issuers in Europe are enabled at network level for Agent Pay and that banks across Europe have completed controlled, live agentic transactions using passkeys. | [Mastercard](https://newsroom.mastercard.com/news/europe/en/perspectives/en/2026/europe-is-building-the-foundations-for-trusted-agentic-commerce) | | Mar 5, 2026 | Verifiable Intent open-sourced with Google | Mastercard introduces Verifiable Intent, co-developed with Google and aligned with Google's AP2 and UCP protocols, as an open specification and reference implementation on GitHub, providing cryptographic proof of what a user authorized an agent to buy. | [Mastercard](https://www.mastercard.com/us/en/news-and-trends/stories/2026/verifiable-intent.html) | | Mar 2, 2026 | Europe's first live end-to-end agent payment with Santander | Banco Santander completes a payment executed by an AI agent through its live payments infrastructure using Mastercard Agent Pay, in a controlled environment; the companies say it does not constitute a commercial rollout. | [Mastercard](https://www.mastercard.com/news/europe/en/newsroom/press-releases/en/2026/santander-and-mastercard-complete-europe-s-first-live-end-to-end-payment-executed-by-an-ai-agent) | | Sep 30, 2025 | Agent Pay usable in ChatGPT Instant Checkout | With OpenAI's Agentic Commerce Protocol, Agent Pay and Agentic Tokens can be used on OpenAI's platform; Citi and U.S. Bank cardholders are enabled, with all U.S. Mastercard cardholders due by mid-November 2025. | [Mastercard](https://www.mastercard.com/us/en/news-and-trends/stories/2025/agentic-commerce-momentum.html) | | Apr 29, 2025 | Mastercard Agent Pay launches | Mastercard launches its Agentic Payments Program with Agentic Tokens, registration and verification of AI agents, and a collaboration with Microsoft (Azure OpenAI Service, Copilot Studio); IBM, Braintree and Checkout.com are named partners. | [Mastercard](https://www.mastercard.com/news/press/2025/april/mastercard-unveils-agent-pay-pioneering-agentic-payments-technology-to-power-commerce-in-the-age-of-ai/) | ## Common questions ### Is Mastercard Agent Pay live? Yes, in stages. Miebach said the first agentic transaction ran in the third quarter of 2025 with U.S. Bank and Citibank cardholders, and Mastercard later reported live or pilot transactions in the UAE, Spain, Hong Kong, Singapore, Malaysia and the Netherlands. All European issuers were enabled at network level by June 2026. ### Does Mastercard work with PayPal on AI agents? Yes. On October 27, 2025 the two announced that Mastercard Agent Pay would be integrated into PayPal's branded checkout wallet so AI agents could complete transactions on behalf of PayPal users, and said they would collaborate on future agentic uses in shopping and payments. ### What happens if an AI agent buys the wrong thing with a Mastercard? Mastercard says the consumer can dispute it. Miebach said Verifiable Intent lets a cardholder challenge an agent purchase so the chargeback process restarts, and its white paper describes Agentic Disputes using that audit trail. Mastercard has not published how losses are allocated among issuers, merchants and agent platforms. ### What do merchants need to accept agent payments on Mastercard? Under the Agent Pay Acceptance Framework of October 2025, Mastercard registers and verifies agents and gives merchants a standard way to recognise agent traffic without significant new development. Processors such as Fiserv are integrating the framework, acting as token requestors so merchants can accept agent-initiated transactions through existing flows. ### How many agentic transactions has Mastercard processed? Mastercard has not said. Its announcements describe first transactions, pilots and enablement of issuers by market, and its earnings calls describe agentic commerce as a significant opportunity, but no count, dollar volume or revenue figure for agent-initiated payments has been published as of October 2026. ## Deeper on Mastercard - [How does Mastercard use AI across its payment ecosystem?](https://www.bankingnewsai.com/fintech/mastercard/payment-ecosystem-ai) - [What is Mastercard's role in the digital payments transformation?](https://www.bankingnewsai.com/fintech/mastercard/digital-payments-transformation) - [How does Mastercard use AI for fraud and risk?](https://www.bankingnewsai.com/fintech/mastercard/fraud-and-risk-ai) - [What is Mastercard's AI strategy?](https://www.bankingnewsai.com/fintech/mastercard/ai-strategy) - [What is Mastercard's role in open finance and open banking?](https://www.bankingnewsai.com/fintech/mastercard/open-finance) ## Same question, other companies - [Revolut: agentic commerce](https://www.bankingnewsai.com/fintech/revolut/agentic-commerce) - [Affirm: agentic commerce](https://www.bankingnewsai.com/fintech/affirm/agentic-commerce) - [Klarna: agentic commerce](https://www.bankingnewsai.com/fintech/klarna/agentic-commerce) - [PayPal: agentic commerce](https://www.bankingnewsai.com/fintech/paypal/agentic-commerce) - [Block: agentic commerce](https://www.bankingnewsai.com/fintech/block/agentic-commerce) - [Stripe: agentic commerce](https://www.bankingnewsai.com/fintech/stripe/agentic-commerce) - [Adyen: agentic commerce](https://www.bankingnewsai.com/fintech/adyen/agentic-commerce) - [Visa: agentic commerce](https://www.bankingnewsai.com/fintech/visa/agentic-commerce) - [Ramp: agentic commerce](https://www.bankingnewsai.com/fintech/ramp/agentic-commerce) - [Capital One: What is Capital One's virtual assistant and how does it compare with other banks'?](https://www.bankingnewsai.com/banks/capital-one/virtual-assistant) - [Amex: How is American Express preparing its payments network for AI agents?](https://www.bankingnewsai.com/banks/american-express/payments-ai) - [BofA: What is Erica, Bank of America's virtual assistant, and how big is it?](https://www.bankingnewsai.com/banks/bank-of-america/virtual-assistant) - [BankUnited: What virtual assistants does BankUnited use?](https://www.bankingnewsai.com/banks/bankunited/virtual-assistant) - [Barclays US: Does Barclays US Consumer Bank have a virtual assistant, and what does it do?](https://www.bankingnewsai.com/banks/barclays-us/virtual-assistant) - [Schwab: What is Charley, Charles Schwab's AI assistant?](https://www.bankingnewsai.com/banks/charles-schwab/virtual-assistant) - [Citizens: What is CiZi, and how is Citizens using AI assistants?](https://www.bankingnewsai.com/banks/citizens/virtual-assistant) - [Fifth Third: What is Jeanie, and how does Fifth Third use AI in its virtual assistant?](https://www.bankingnewsai.com/banks/fifth-third/virtual-assistant) - [Fifth Third: How does Fifth Third use AI in payments?](https://www.bankingnewsai.com/banks/fifth-third/payments-ai) - [Raymond James: What is Rai (Raimond), Raymond James' AI assistant?](https://www.bankingnewsai.com/banks/raymond-james/virtual-assistant) - [SoFi: What is SoFi Coach, and how does it work?](https://www.bankingnewsai.com/banks/sofi/virtual-assistant) - [TD: What AI virtual assistants does TD Bank use?](https://www.bankingnewsai.com/banks/td-bank-us/virtual-assistant) - [Truist: What is Truist Assist, and how much is it used?](https://www.bankingnewsai.com/banks/truist/virtual-assistant) - [U.S. Bank: What is the U.S. Bank Smart Assistant?](https://www.bankingnewsai.com/banks/us-bancorp/virtual-assistant) - [USAA: What virtual assistants and AI service tools does USAA use?](https://www.bankingnewsai.com/banks/usaa/virtual-assistant) - [Wells Fargo: What is Fargo, Wells Fargo's virtual assistant, and how does it work?](https://www.bankingnewsai.com/banks/wells-fargo/virtual-assistant) --- Canonical page: https://www.bankingnewsai.com/fintech/mastercard/agentic-commerce Part of [BankingNewsAI](https://www.bankingnewsai.com/) — a free daily brief on AI in banking, an AI regulation tracker (43 authorities, 244 documents) and AI-strategy profiles of the 120 largest US banks. Markdown versions of every reference page: append `.md` to the page URL; index at https://www.bankingnewsai.com/llms.txt.