# TD Bank (U.S.) vs peers: AI and technology compared

Source: https://www.bankingnewsai.com/banks/td-bank-us/vs-peers
Last updated: Oct 20, 2026

*Part of the [TD Bank (U.S.) AI strategy profile](https://www.bankingnewsai.com/banks/td-bank-us). Peer group: Citizens Financial Group, M&T Bank, PNC Financial Services, Truist Financial, Santander US, KeyCorp (KeyBank), Wells Fargo, BMO (U.S.).*

## How does TD Bank (U.S.) compare with its peers on AI and technology?

TD Bank (U.S.) scores 91.8 on this site's US AI disclosure index (#4 of 120) and leads its nine-bank East Coast peer group, ahead of Wells Fargo (88.8), Santander US (87.2), BMO's US bank (85.8) and Citizens (85.3), with M&T (75.5) and PNC (68.2) trailing. Much of TD's AI is built at group level in Toronto and applied on both sides of the border, and three things separate it from named peers. It builds its own models: Layer 6, the lab TD bought in 2018, has a 130-plus team, nearly 100 use cases and more than 150 patents, and launched TD AI Prism, a predictive foundation model, in June 2025; PNC announced its own 'AI factory' only in June 2026. It puts a dollar figure on AI: C$200 million of value in fiscal 2026, of which about C$195 million (about US$141 million) was delivered in the first three quarters, toward C$1 billion a year in the medium term, a scale BMO's group matches with C$1 billion by 2030. And it has agents doing lending work: its first agentic model cut mortgage pre-adjudication from 15 hours to under three minutes (May 2026), and a collections agent lifted connect rates from 6-7% to 20-25%. In the US specifically, 1,800 developers use GitHub Copilot with 30-40% capacity gains. Where it trails is the consumer assistant: Wells Fargo's Fargo passed 1 billion interactions by March 2026, while TD has announced a voice AI agent for about 50% of US call-center calls. ([TD Bank Group](https://stories.td.com/ca/en/news/2025-06-11-td-announces-launch-of-groundbreaking-predictive-foundation), [American Banker](https://www.americanbanker.com/news/td-banks-maksims-volkovs-is-4-on-the-most-innovative-people-in-finance-ranking), [TD Bank Group](https://stories.td.com/ca/en/news/2026-01-16-td-wins-big-innovation-awards-for-fifth-consecutive-year-e2-80-af), [American Banker](https://www.americanbanker.com/news/why-pnc-is-building-its-own-ai-factory), [PYMNTS](https://www.pymnts.com/earnings/2026/td-bank-unlocks-141-million-dollars-ai-value-months-ahead-schedule/), [Banking Dive](https://www.bankingdive.com/news/td-investor-day-ceo-chun-salom-cost-cuts-branches/761458/), [MarketBeat (Yahoo Finance)](https://finance.yahoo.com/markets/stocks/articles/bmo-sees-loan-demand-surge-020206941.html), [American Banker](https://www.americanbanker.com/news/tds-new-ai-agent-shaves-15-hours-off-mortgage-decisions), [TD Bank Group (Canada Newswire via Yahoo Finance)](https://finance.yahoo.com/technology/ai/articles/td-expands-agentic-ai-across-093000362.html), [Investing.com](https://investing.com/news/transcripts/td-bank-at-scotiabank-summit-profit-gains-ai-push-lift-outlook-93CH-4894177), [MarketBeat (Yahoo Finance)](https://finance.yahoo.com/markets/stocks/articles/td-bank-targets-100-u-230222427.html), [Wells Fargo (Business Wire)](https://www.businesswire.com/news/home/20260326542274/en/Wells-Fargo-Reaches-Major-Digital-Milestones))

## Where does TD lead its peers on AI?

- **An in-house AI lab and its own foundation model.** Layer 6, acquired in 2018, has a team of more than 130, has overseen nearly 100 use cases and filed more than 150 patents, opened a New York office in 2025 for US demand, and built TD AI Prism, a predictive foundation model launched in June 2025 after three years of R&D. Among the peers, PNC announced in June 2026 that it would build its own language models, and M&T chose Microsoft Copilot as its enterprise generative-AI tool. ([American Banker](https://www.americanbanker.com/news/td-banks-maksims-volkovs-is-4-on-the-most-innovative-people-in-finance-ranking), [TD Bank Group](https://stories.td.com/ca/en/news/2026-01-16-td-wins-big-innovation-awards-for-fifth-consecutive-year-e2-80-af), [TD Bank Group](https://stories.td.com/ca/en/news/2025-04-22-td-announces-opening-of-new-layer-6-office-in-new-york-city), [TD Bank Group](https://stories.td.com/ca/en/news/2025-06-11-td-announces-launch-of-groundbreaking-predictive-foundation), [American Banker](https://www.americanbanker.com/news/why-pnc-is-building-its-own-ai-factory), [American Banker](https://www.americanbanker.com/news/how-m-t-bank-ensures-data-quality-as-it-implements-gen-ai))
- **A dollar target for AI value, already largely met.** TD targeted C$200 million of AI value in fiscal 2026 and had delivered about C$195 million (about US$141 million) in the first three quarters, toward C$1 billion a year in the medium term, split half revenue and half expense. Citizens targets a $450 million run-rate benefit from Reimagine the Bank by 2028; Santander's group expects AI to contribute more than €1 billion to its 2028 targets. ([PYMNTS](https://www.pymnts.com/earnings/2026/td-bank-unlocks-141-million-dollars-ai-value-months-ahead-schedule/), [TD Bank Group](https://www.td.com/content/dam/tdcom/canada/about-td/pdf/quarterly-results/2026/q1/2026-q1-td-transcript.pdf), [Citizens Financial Group (SEC filings)](https://www.sec.gov/Archives/edgar/data/759944/000075994426000133/a2q26earningspresentatio.htm), [Bloomberg](https://bloomberg.com/news/articles/2026-02-25/santander-s-botin-sees-1-billion-ai-boost-amid-efficiency-push))
- **Agents in mortgage and collections work.** TD's first agentic model drafts application summary memos for real-estate secured lending underwriters, cutting pre-adjudication from 15 hours to under three minutes (May 2026); on October 13, 2026 it extended agents to mortgage funding and discharge, and CEO Raymond Chun said the capability transfers to US lines. BMO's Aura agent aims to make commercial underwriting 50% faster by 2028. ([TD Bank Group](https://stories.td.com/ca/en/news/2026-05-21-td-launches-agentic-ai-to-transform-real-estate-secured-lend), [American Banker](https://www.americanbanker.com/news/tds-new-ai-agent-shaves-15-hours-off-mortgage-decisions), [TD Bank Group (Canada Newswire via Yahoo Finance)](https://finance.yahoo.com/technology/ai/articles/td-expands-agentic-ai-across-093000362.html), [BMO AI Hub](https://ai.bmo.com/our-stories/aura-helping-power-bmos-goal-of-50-faster-underwriting-by-2028))
- **The most primary disclosures but one in the group.** TD has 23 primary disclosures on its AI on this site, second only to BMO's US bank (26) against a peer median of 17.5, and 27 independent sources, second to Wells Fargo (32). Its responsible-AI principles were updated in July 2026 with seven commitments and a Trustworthy AI team; M&T, by comparison, is built around Microsoft Copilot on a data-lineage program. ([TD Bank Group](https://stories.td.com/ca/en/news/2026-07-30-td-strengthens-its-responsible-ai-principles-to-support-trus), [TD Bank Group (TD Stories)](https://stories.td.com/ca/en/article/layer-6-trustworthy-ai-td), [American Banker](https://www.americanbanker.com/news/how-m-t-bank-ensures-data-quality-as-it-implements-gen-ai))

## Where does TD trail its peers on AI?

- **No consumer assistant with published scale.** TD has announced a voice AI agent for US contact centers, targeted at about 50% of incoming calls, but publishes no consumer-assistant usage figure. Wells Fargo's Fargo passed 1 billion interactions in under three years (March 2026), Truist Assist resolved 81% of inquiries in Q3 2025, and Citizens says CiZi cut mobile-banking calls 44%. ([MarketBeat (Yahoo Finance)](https://finance.yahoo.com/markets/stocks/articles/td-bank-targets-100-u-230222427.html), [Wells Fargo (Business Wire)](https://www.businesswire.com/news/home/20260326542274/en/Wells-Fargo-Reaches-Major-Digital-Milestones), [Truist Financial (SEC filing)](https://www.sec.gov/Archives/edgar/data/92230/000009223025000150/ex993-earningsdeck3q25.htm), [American Banker](https://www.americanbanker.com/news/citizen-financials-michael-ruttledge-is-43-on-the-most-innovative-people-in-finance-ranking))
- **US AI sits inside an AML remediation and an asset cap.** TD's US business operates under an OCC asset limitation from the 2024 anti-money-laundering settlement; it sold a US$9 billion correspondent mortgage portfolio and US$31.9 billion of bonds to stay inside it, and US AML remediation cost $507 million in fiscal 2025. Much of its US AI is aimed there: machine-learning transaction monitoring and three AI models in the AML program. ([TD Bank Group (SEC filing)](https://www.sec.gov/Archives/edgar/data/947263/000156276225000289/ex992.htm), [Bloomberg](https://www.bloomberg.com/news/articles/2025-02-07/bank-of-america-to-buy-9-billion-jumbo-mortgage-book-from-td), [TD Bank Group](https://www.td.com/content/dam/tdcom/canada/about-td/pdf/quarterly-results/2026/q1/2026-q1-td-transcript.pdf), [Motley Fool (Yahoo Finance)](https://finance.yahoo.com/markets/stocks/articles/td-td-q2-2026-earnings-184201327.html), [MarketBeat (Yahoo Finance)](https://finance.yahoo.com/markets/stocks/articles/td-bank-targets-100-u-230222427.html))
- **Fewer named AI leaders than Santander US.** The profile names 13 AI and technology leaders at TD against 23 for Santander US and a peer median of 13.5, fifth of nine. TD's AI leadership was reshuffled in September 2026: Paul Whitehead took enterprise AI, Vlad Shpilsky became group head of technology and COO Taylan Turan left. ([TD Bank Group](https://stories.td.com/ca/en/news/2026-09-03-td-bank-group-announces-senior-leadership-appointments-to-fu), [Fintech Futures](https://fintechfutures.com/job-cuts-new-hires/td-bank-group-new-senior-executive-leadership-appointments))
- **Fewer dated moves than Wells Fargo or BMO.** TD records 28 dated AI moves in the last 12 months, third of nine, behind Wells Fargo and BMO's US bank (33 each). Wells Fargo rolled Google Cloud's Agentspace to all 215,000 employees in August 2025 and launched an AI Teammate for wealth advisers in July 2026. ([American Banker](https://www.americanbanker.com/news/wells-fargo-plans-to-unleash-googles-agentic-ai-bank-wide), [CIO Dive](https://www.ciodive.com/news/wells-fargo-debuts-ai-powered-teammate-financial-advisers/825353/))

## Where does TD rank against its peers on AI disclosure?

Scores from the US AI disclosure index of 120 banks (0–100; 45% of the weight on independent coverage). The index measures what each bank has put on the public record and what outside outlets have reported about its AI, not capability or spending; every count is of entries on that bank's profile, each of which cites its sources.

| Bank | Score | Rank | Independent sources | Own disclosures | Use cases in production | Moves, last 12 months | Named AI platform |
| --- | --- | --- | --- | --- | --- | --- | --- |
| [TD Bank (U.S.) (this page)](https://www.bankingnewsai.com/banks/td-bank-us) | [91.8](https://www.bankingnewsai.com/banks/ai-index) | #4 of 120 | [27](https://www.bankingnewsai.com/banks/td-bank-us#sources) | [23](https://www.bankingnewsai.com/banks/td-bank-us#sources) | [13 of 18](https://www.bankingnewsai.com/banks/td-bank-us#where) | [28](https://www.bankingnewsai.com/banks/td-bank-us#timeline) | Layer 6 and TD AI Prism ([TD Bank Group](https://stories.td.com/ca/en/news/2025-06-11-td-announces-launch-of-groundbreaking-predictive-foundation), [TD Bank Group](https://stories.td.com/ca/en/news/2026-05-21-td-launches-agentic-ai-to-transform-real-estate-secured-lend), [TD Bank Group](https://stories.td.com/ca/en/news/2026-01-16-td-wins-big-innovation-awards-for-fifth-consecutive-year-e2-80-af), [American Banker](https://www.americanbanker.com/news/td-banks-maksims-volkovs-is-4-on-the-most-innovative-people-in-finance-ranking)) |
| [Wells Fargo](https://www.bankingnewsai.com/banks/wells-fargo) | [88.8](https://www.bankingnewsai.com/banks/ai-index) | #7 of 120 | [32](https://www.bankingnewsai.com/banks/wells-fargo#sources) | [15](https://www.bankingnewsai.com/banks/wells-fargo#sources) | [13 of 16](https://www.bankingnewsai.com/banks/wells-fargo#where) | [33](https://www.bankingnewsai.com/banks/wells-fargo#timeline) | Fargo and the Google Cloud agent stack ([Wells Fargo](https://www.wellsfargo.com/assets/pdf/about/investor-relations/earnings/fourth-quarter-2023-financial-results.pdf), [VentureBeat](https://venturebeat.com/business/wells-fargos-ai-assistant-just-crossed-245-million-interactions-with-zero-humans-in-the-loop-and-zero-pii-to-the-llm), [Wells Fargo (Business Wire)](https://www.businesswire.com/news/home/20260326542274/en/Wells-Fargo-Reaches-Major-Digital-Milestones), [American Banker](https://www.americanbanker.com/news/wells-fargo-plans-to-unleash-googles-agentic-ai-bank-wide)) |
| [Santander US](https://www.bankingnewsai.com/banks/santander-us) | [87.2](https://www.bankingnewsai.com/banks/ai-index) | #8 of 120 | [24](https://www.bankingnewsai.com/banks/santander-us#sources) | [22](https://www.bankingnewsai.com/banks/santander-us#sources) | [10 of 15](https://www.bankingnewsai.com/banks/santander-us#where) | [28](https://www.bankingnewsai.com/banks/santander-us#timeline) | ONE Transformation: shared platforms, AI for every employee, agentic commerce ([Bloomberg](https://bloomberg.com/news/articles/2026-02-25/santander-s-botin-sees-1-billion-ai-boost-amid-efficiency-push), [PYMNTS](https://www.pymnts.com/news/artificial-intelligence/2026/santander-equips-all-workers-with-ai-and-seeks-1-15-billion-business-value/), [PYMNTS](https://www.pymnts.com/news/b2b-payments/2026/santanders-getnet-plugs-merchants-into-agentic-commerce/), [Banking Dive](https://www.bankingdive.com/news/santander-webster-management-roles-swati-bhatia-leaving/816983/), [Business Wire via FT Markets](https://markets.ft.com/data/announce/full?dockey=600-202608200334BIZWIRE_USPRX____20260820_BW118649-1)) |
| [BMO (U.S.)](https://www.bankingnewsai.com/banks/bmo-us) | [85.8](https://www.bankingnewsai.com/banks/ai-index) | #10 of 120 | [16](https://www.bankingnewsai.com/banks/bmo-us#sources) | [26](https://www.bankingnewsai.com/banks/bmo-us#sources) | [14 of 16](https://www.bankingnewsai.com/banks/bmo-us#where) | [33](https://www.bankingnewsai.com/banks/bmo-us#timeline) | Lumi, Aura and the Institute for Applied AI & Quantum ([BMO](https://www.bmo.com/en-ca/main/about-bmo/news-insights/blog/meet-lumi-assistant-bmos-award-winning-ai-tool-empowering-team-bmo), [BMO AI Hub](https://ai.bmo.com/our-stories/aura-helping-power-bmos-goal-of-50-faster-underwriting-by-2028), [BMO](https://newsroom.bmo.com/2026-04-09-BMO-Establishes-Institute-for-Applied-Artificial-Intelligence-Quantum)) |
| [Citizens Financial Group](https://www.bankingnewsai.com/banks/citizens) | [85.3](https://www.bankingnewsai.com/banks/ai-index) | #11 of 120 | [25](https://www.bankingnewsai.com/banks/citizens#sources) | [18](https://www.bankingnewsai.com/banks/citizens#sources) | [10 of 20](https://www.bankingnewsai.com/banks/citizens#where) | [26](https://www.bankingnewsai.com/banks/citizens#timeline) | CiZi and the cloud-native core ([American Banker](https://www.americanbanker.com/news/citizen-financials-michael-ruttledge-is-43-on-the-most-innovative-people-in-finance-ranking), [American Banker](https://www.americanbanker.com/news/citizens-details-how-ai-is-speeding-everything-up)) |
| [Truist Financial](https://www.bankingnewsai.com/banks/truist) | [82.6](https://www.bankingnewsai.com/banks/ai-index) | #16 of 120 | [18](https://www.bankingnewsai.com/banks/truist#sources) | [18](https://www.bankingnewsai.com/banks/truist#sources) | [13 of 15](https://www.bankingnewsai.com/banks/truist#where) | [27](https://www.bankingnewsai.com/banks/truist#timeline) | Truist Insights and the 'digital teammates' ([Truist via FT Markets](https://markets.ft.com/data/announce/detail?dockey=600-202609030730PR_NEWS_USPRX____CL39481-1), [American Banker](https://www.americanbanker.com/news/the-truist-cio-is-34-on-the-most-innovative-people-in-finance-ranking)) |
| [KeyCorp (KeyBank)](https://www.bankingnewsai.com/banks/keybank) | [80](https://www.bankingnewsai.com/banks/ai-index) | #21 of 120 | [25](https://www.bankingnewsai.com/banks/keybank#sources) | [17](https://www.bankingnewsai.com/banks/keybank#sources) | [10 of 16](https://www.bankingnewsai.com/banks/keybank#where) | [20](https://www.bankingnewsai.com/banks/keybank#timeline) | Conversational AI in the contact centre and 'cognitive banking' in the app ([PYMNTS](https://www.pymnts.com/news/artificial-intelligence/2026/keybank-taps-conversational-ai-cut-call-center-costs/), [Banking Dive](https://www.bankingdive.com/news/keybank-digital-banking-regionals-ai-insights-personetics/823541/), [American Banker](https://americanbanker.com/news/how-keybank-is-creating-cognitive-banking-with-ai)) |
| [M&T Bank](https://www.bankingnewsai.com/banks/mt-bank) | [75.5](https://www.bankingnewsai.com/banks/ai-index) | #28 of 120 | [18](https://www.bankingnewsai.com/banks/mt-bank#sources) | [13](https://www.bankingnewsai.com/banks/mt-bank#sources) | [10 of 14](https://www.bankingnewsai.com/banks/mt-bank#where) | [25](https://www.bankingnewsai.com/banks/mt-bank#timeline) | Microsoft Copilot on a data-lineage foundation ([American Banker](https://www.americanbanker.com/news/how-m-t-bank-ensures-data-quality-as-it-implements-gen-ai), [Fast Company](https://www.fastcompany.com/91596458/michael-wisler-m-t-bank-pacesetters-2026)) |
| [PNC Financial Services](https://www.bankingnewsai.com/banks/pnc) | [68.2](https://www.bankingnewsai.com/banks/ai-index) | #38 of 120 | [17](https://www.bankingnewsai.com/banks/pnc#sources) | [15](https://www.bankingnewsai.com/banks/pnc#sources) | [8 of 14](https://www.bankingnewsai.com/banks/pnc#where) | [24](https://www.bankingnewsai.com/banks/pnc#timeline) | PNC AI factory ([American Banker](https://www.americanbanker.com/news/why-pnc-is-building-its-own-ai-factory), [American Banker](https://www.americanbanker.com/news/pncs-solution-to-rising-ai-costs-build-its-own-ai), [PNC via FT Markets](https://markets.ft.com/data/announce/detail?dockey=600-202607070807PR_NEWS_USPRX____NE98867-1), [Investing.com](https://uk.investing.com/news/stock-market-news/pnc-at-barclays-conference-growth-ai-and-branch-push-93CH-4868299)) |

## On which parts of the AI record is TD ahead of or behind its peers?

Each row is one input of the index, counted on the profiles of TD and the 8 peers that are scored on the same basis. "Place" is TD's position in the group of 9 (1st = most).

| Component (weight) | TD | Peer median | Most in the group | Place |
| --- | --- | --- | --- | --- |
| Independent sources (45%) | 27 | 21 | [Wells Fargo (32)](https://www.bankingnewsai.com/banks/wells-fargo) | 2nd of 9 |
| Use cases in production (10%) | 13 | 10 | [BMO (14)](https://www.bankingnewsai.com/banks/bmo-us) | 2nd of 9 |
| Own primary disclosures (10%) | 23 | 17.5 | [BMO (26)](https://www.bankingnewsai.com/banks/bmo-us) | 2nd of 9 |
| Dated moves, last 12 months (10%) | 28 | 26.5 | [Wells Fargo (33)](https://www.bankingnewsai.com/banks/wells-fargo) | 3rd of 9 |
| Disclosed numbers (5%) | 18 | 18 | [Citizens (20)](https://www.bankingnewsai.com/banks/citizens) | 3rd of 9 |
| Named AI leaders (5%) | 13 | 13.5 | [Santander (23)](https://www.bankingnewsai.com/banks/santander-us) | 5th of 9 |
| Use cases described (5%) | 18 | 15.5 | [Citizens (20)](https://www.bankingnewsai.com/banks/citizens) | 2nd of 9 |

## What has each bank in TD's peer group disclosed about its AI?

Facts from each bank's profile, cited to the profile's own sources. "Not disclosed" means the bank's public record, as cited on its profile, does not state it.

| Bank | Platform or assistant, as the profile names it | AI leaders named | Headline AI number disclosed | Patents on the record | Open AI roles |
| --- | --- | --- | --- | --- | --- |
| [TD Bank (U.S.)](https://www.bankingnewsai.com/banks/td-bank-us) | Layer 6 and TD AI Prism ([TD Bank Group](https://stories.td.com/ca/en/news/2025-06-11-td-announces-launch-of-groundbreaking-predictive-foundation), [TD Bank Group](https://stories.td.com/ca/en/news/2026-05-21-td-launches-agentic-ai-to-transform-real-estate-secured-lend), [TD Bank Group](https://stories.td.com/ca/en/news/2026-01-16-td-wins-big-innovation-awards-for-fifth-consecutive-year-e2-80-af), [American Banker](https://www.americanbanker.com/news/td-banks-maksims-volkovs-is-4-on-the-most-innovative-people-in-finance-ranking)) | [13, incl. Maksims Volkovs (SVP and Chief AI Scientist, Layer 6)](https://www.bankingnewsai.com/banks/td-bank-us#people) ([American Banker](https://www.americanbanker.com/news/td-banks-maksims-volkovs-is-4-on-the-most-innovative-people-in-finance-ranking), [TD Bank Group](https://stories.td.com/ca/en/news/2026-01-16-td-wins-big-innovation-awards-for-fifth-consecutive-year-e2-80-af)) | AI value target: C$200 million (FY2026), C$1 billion a year medium term (Aug 27, 2026) ([PYMNTS](https://www.pymnts.com/earnings/2026/td-bank-unlocks-141-million-dollars-ai-value-months-ahead-schedule/), [Banking Dive](https://www.bankingdive.com/news/td-investor-day-ceo-chun-salom-cost-cuts-branches/761458/)) | 5 patents listed on the profile, e.g. US 2024/0127036 A1 (Multi-event time-series encoding) ([Google Patents (USPTO)](https://patents.google.com/patent/US20240127036A1/en)) | [12+ open AI roles (Oct 1, 2026); most in ML & data science](https://www.bankingnewsai.com/banks/td-bank-us#roles) |
| [Citizens Financial Group](https://www.bankingnewsai.com/banks/citizens) | CiZi and the cloud-native core ([American Banker](https://www.americanbanker.com/news/citizen-financials-michael-ruttledge-is-43-on-the-most-innovative-people-in-finance-ranking), [American Banker](https://www.americanbanker.com/news/citizens-details-how-ai-is-speeding-everything-up)) | [10, incl. Brendan Coughlin (President)](https://www.bankingnewsai.com/banks/citizens#people) ([American Banker](https://www.americanbanker.com/news/citizens-latest-move-further-positions-coughlin-as-next-ceo), [American Banker](https://www.americanbanker.com/news/citizens-details-how-ai-is-speeding-everything-up)) | Developers with coding agents: ≈ 800 (half) (Nov 20, 2025) ([American Banker](https://www.americanbanker.com/news/how-citi-citizens-td-deploy-ai-agents-without-upsetting-humans)) | 4 patents listed on the profile, e.g. US 2025/0150457 A1 (AI-driven integration platform and user-adaptive interface for business relationship orchestration) ([Google Patents (USPTO)](https://patents.google.com/patent/US20250150457A1/en)) | [6 open AI roles (Oct 1, 2026); most in AI engineering](https://www.bankingnewsai.com/banks/citizens#roles) |
| [M&T Bank](https://www.bankingnewsai.com/banks/mt-bank) | Microsoft Copilot on a data-lineage foundation ([American Banker](https://www.americanbanker.com/news/how-m-t-bank-ensures-data-quality-as-it-implements-gen-ai), [Fast Company](https://www.fastcompany.com/91596458/michael-wisler-m-t-bank-pacesetters-2026)) | [13, incl. Michael Wisler (Senior EVP, Technology and Operations)](https://www.bankingnewsai.com/banks/mt-bank#people) ([Fast Company](https://www.fastcompany.com/91596458/michael-wisler-m-t-bank-pacesetters-2026), [Forbes](https://www.forbes.com/sites/peterhigh/2026/08/28/how-mt-bank-built-a-technology-powerhouse-in-buffalo/)) | Employees on Copilot: 16,000 of 22,000 (Sep 18, 2025) ([American Banker](https://www.americanbanker.com/news/how-m-t-bank-ensures-data-quality-as-it-implements-gen-ai)) | Not disclosed | [8 open AI roles (Oct 1, 2026); most in responsible AI & governance](https://www.bankingnewsai.com/banks/mt-bank#roles) |
| [PNC Financial Services](https://www.bankingnewsai.com/banks/pnc) | PNC AI factory ([American Banker](https://www.americanbanker.com/news/why-pnc-is-building-its-own-ai-factory), [American Banker](https://www.americanbanker.com/news/pncs-solution-to-rising-ai-costs-build-its-own-ai), [PNC via FT Markets](https://markets.ft.com/data/announce/detail?dockey=600-202607070807PR_NEWS_USPRX____NE98867-1), [Investing.com](https://uk.investing.com/news/stock-market-news/pnc-at-barclays-conference-growth-ai-and-branch-push-93CH-4868299)) | [10, incl. Bill Demchak (Chairman and CEO)](https://www.bankingnewsai.com/banks/pnc#people) ([American Banker](https://www.americanbanker.com/news/why-pnc-is-building-its-own-ai-factory), [Bloomberg](https://www.bloomberg.com/news/articles/2026-01-26/how-pnc-became-one-of-the-world-s-biggest-banks)) | AI share of the year-over-year increase in technology spending: ≈ 20% (Jan 16, 2026) ([MarketBeat (Yahoo Finance)](https://finance.yahoo.com/news/pnc-financial-services-group-q4-163523838.html)) | 4 patents listed on the profile, e.g. US 2025/0094839 A1 (Applying rules via artificial intelligence for document processing) ([Google Patents (USPTO)](https://patents.google.com/patent/US20250094839A1/en)) | [12+ open AI roles (Oct 1, 2026); most in ML & data science](https://www.bankingnewsai.com/banks/pnc#roles) |
| [Truist Financial](https://www.bankingnewsai.com/banks/truist) | Truist Insights and the 'digital teammates' ([Truist via FT Markets](https://markets.ft.com/data/announce/detail?dockey=600-202609030730PR_NEWS_USPRX____CL39481-1), [American Banker](https://www.americanbanker.com/news/the-truist-cio-is-34-on-the-most-innovative-people-in-finance-ranking)) | [14, incl. Steve Hagerman (Chief Information Officer)](https://www.bankingnewsai.com/banks/truist#people) ([American Banker](https://www.americanbanker.com/news/the-truist-cio-is-34-on-the-most-innovative-people-in-finance-ranking), [Truist](https://media.truist.com/Steve-Hagerman), [Banking Dive](https://www.bankingdive.com/news/truist-names-jpmorgan-wells-vet-next-cio/723737/)) | AI use cases deployed in 2025: 50+ (Jun 1, 2026) ([American Banker](https://www.americanbanker.com/news/the-truist-cio-is-34-on-the-most-innovative-people-in-finance-ranking)) | 4 patents listed on the profile, e.g. US 12,657,538 B2 (Audio signal processing and dynamic natural-language risk scoring of customer communications) ([Google Patents (USPTO)](https://patents.google.com/patent/US12657538B2/en)) | [12+ open AI roles (Oct 1, 2026); most in AI engineering](https://www.bankingnewsai.com/banks/truist#roles) |
| [Santander US](https://www.bankingnewsai.com/banks/santander-us) | ONE Transformation: shared platforms, AI for every employee, agentic commerce ([Bloomberg](https://bloomberg.com/news/articles/2026-02-25/santander-s-botin-sees-1-billion-ai-boost-amid-efficiency-push), [PYMNTS](https://www.pymnts.com/news/artificial-intelligence/2026/santander-equips-all-workers-with-ai-and-seeks-1-15-billion-business-value/), [PYMNTS](https://www.pymnts.com/news/b2b-payments/2026/santanders-getnet-plugs-merchants-into-agentic-commerce/), [Banking Dive](https://www.bankingdive.com/news/santander-webster-management-roles-swati-bhatia-leaving/816983/), [Business Wire via FT Markets](https://markets.ft.com/data/announce/full?dockey=600-202608200334BIZWIRE_USPRX____20260820_BW118649-1)) | [23, incl. Christiana Riley (CEO, Santander US and US country head)](https://www.bankingnewsai.com/banks/santander-us#people) ([Banking Dive](https://www.bankingdive.com/news/santander-acquiring-webster-bank-12b/811270/), [Business Wire via FT Markets](https://markets.ft.com/data/announce/full?dockey=600-202608200334BIZWIRE_USPRX____20260820_BW118649-1), [American Banker](https://www.americanbanker.com/news/2026-the-most-powerful-women-in-banking-women-to-watch-1-christiana-riley-santander-u-s)) | AI contribution to 2028 targets: > €1 billion: ≈ €300m revenue, ≈ €700m cost (Feb 25, 2026) ([Bloomberg](https://bloomberg.com/news/articles/2026-02-25/santander-s-botin-sees-1-billion-ai-boost-amid-efficiency-push)) | 1 patent listed on the profile, e.g. US 2023/0377033 A1 (Santander Consumer USA: simulating a loan payment structure on an interactive interface) ([Google Patents (USPTO)](https://patents.google.com/patent/US20230377033A1/en)) | Not surveyed |
| [KeyCorp (KeyBank)](https://www.bankingnewsai.com/banks/keybank) | Conversational AI in the contact centre and 'cognitive banking' in the app ([PYMNTS](https://www.pymnts.com/news/artificial-intelligence/2026/keybank-taps-conversational-ai-cut-call-center-costs/), [Banking Dive](https://www.bankingdive.com/news/keybank-digital-banking-regionals-ai-insights-personetics/823541/), [American Banker](https://americanbanker.com/news/how-keybank-is-creating-cognitive-banking-with-ai)) | [11, incl. Chris Gorman (Chairman and CEO)](https://www.bankingnewsai.com/banks/keybank#people) ([PYMNTS](https://www.pymnts.com/news/artificial-intelligence/2026/keybank-taps-conversational-ai-cut-call-center-costs/), [Banking Dive](https://www.bankingdive.com/news/keybank-has-no-interest-in-buying-a-bank-ceo-says/807427/)) | Cost per customer call, AI vs human: ≈ $0.25 vs ≈ $9 (Jan 20, 2026) ([PYMNTS](https://www.pymnts.com/news/artificial-intelligence/2026/keybank-taps-conversational-ai-cut-call-center-costs/)) | Not disclosed | [1 open AI roles (Sep 24, 2026); most in AI engineering](https://www.bankingnewsai.com/banks/keybank#roles) |
| [Wells Fargo](https://www.bankingnewsai.com/banks/wells-fargo) | Fargo and the Google Cloud agent stack ([Wells Fargo](https://www.wellsfargo.com/assets/pdf/about/investor-relations/earnings/fourth-quarter-2023-financial-results.pdf), [VentureBeat](https://venturebeat.com/business/wells-fargos-ai-assistant-just-crossed-245-million-interactions-with-zero-humans-in-the-loop-and-zero-pii-to-the-llm), [Wells Fargo (Business Wire)](https://www.businesswire.com/news/home/20260326542274/en/Wells-Fargo-Reaches-Major-Digital-Milestones), [American Banker](https://www.americanbanker.com/news/wells-fargo-plans-to-unleash-googles-agentic-ai-bank-wide)) | [16, incl. Saul Van Beurden (Head of AI)](https://www.bankingnewsai.com/banks/wells-fargo#people) ([Wells Fargo via FT Markets](https://markets.ft.com/data/announce/detail?dockey=600-202511201615BIZWIRE_USPRX____20251120_BW971693-1), [Bloomberg](https://www.bloomberg.com/news/articles/2026-01-26/wells-fargo-taps-amazon-web-services-executive-to-expand-ai-use)) | Fargo interactions, 2024: 245 million (2024); 336 million since launch at the time (Apr 8, 2025) ([VentureBeat](https://venturebeat.com/business/wells-fargos-ai-assistant-just-crossed-245-million-interactions-with-zero-humans-in-the-loop-and-zero-pii-to-the-llm)) | 6 patents listed on the profile, e.g. US 2026/0087043 A1 (Model-based personal advisor) ([Google Patents (USPTO)](https://patents.google.com/patent/US20260087043A1/en)) | [12+ open AI roles (Sep 24, 2026); most in AI engineering](https://www.bankingnewsai.com/banks/wells-fargo#roles) |
| [BMO (U.S.)](https://www.bankingnewsai.com/banks/bmo-us) | Lumi, Aura and the Institute for Applied AI & Quantum ([BMO](https://www.bmo.com/en-ca/main/about-bmo/news-insights/blog/meet-lumi-assistant-bmos-award-winning-ai-tool-empowering-team-bmo), [BMO AI Hub](https://ai.bmo.com/our-stories/aura-helping-power-bmos-goal-of-50-faster-underwriting-by-2028), [BMO](https://newsroom.bmo.com/2026-04-09-BMO-Establishes-Institute-for-Applied-Artificial-Intelligence-Quantum)) | [15, incl. Kristin Milchanowski (Chief AI & Quantum Officer)](https://www.bankingnewsai.com/banks/bmo-us#people) ([BMO](https://newsroom.bmo.com/2026-04-09-BMO-Establishes-Institute-for-Applied-Artificial-Intelligence-Quantum), [American Banker](https://www.americanbanker.com/news/bmos-kristin-milchanowski-is-39-on-the-most-innovative-people-in-finance-ranking)) | Employee AI adoption: > 96% (Apr 24, 2026) ([BMO](https://newsroom.bmo.com/2026-04-24-BMO-Launches-Return-on-Intelligence-Podcast-AI,-Quantum,-and-the-New-Rules-of-Decision-Making)) | 4 patents listed on the profile, e.g. US 2026/0119566 A1 (Machine-learning database search and knowledge mining over query logs) ([Google Patents (USPTO)](https://patents.google.com/patent/US20260119566A1/en)) | [7 open AI roles (Sep 24, 2026); most in AI engineering](https://www.bankingnewsai.com/banks/bmo-us#roles) |

## What are the latest dated moves on the AI record of TD and its peers?

The two newest dated entries of each bank since Oct 16, 2025, from the timelines of the profiles (which also log filings, results and deals that bear on the AI record), newest first.

| Date | Bank | Move |
| --- | --- | --- |
| Oct 13, 2026 | [Wells Fargo](https://www.bankingnewsai.com/banks/wells-fargo) | Q3 2026 call: AI agents in code, marketing, cyber, underwriting ([PYMNTS](https://pymnts.com/earnings/2026/wells-fargo-enhances-banking-capabilities-using-ai-and-digital-assets), [Wells Fargo](https://www.wellsfargo.com/assets/pdf/about/investor-relations/earnings/third-quarter-2026-earnings.pdf)) |
| Oct 13, 2026 | [TD](https://www.bankingnewsai.com/banks/td-bank-us) | Agentic AI extended to mortgage funding and discharge ([TD Bank Group (Canada Newswire via Yahoo Finance)](https://finance.yahoo.com/technology/ai/articles/td-expands-agentic-ai-across-093000362.html)) |
| Oct 6, 2026 | [BMO](https://www.bankingnewsai.com/banks/bmo-us) | Evident AI Index 2026: top 20 overall, #2 for AI outcomes ([BMO (CNW via FT Markets)](https://markets.ft.com/data/announce/full?dockey=600-202610060700CANADANWCANADAPR_C6630-1)) |
| Oct 6, 2026 | [TD](https://www.bankingnewsai.com/banks/td-bank-us) | US survey: 69% would let a bank AI assistant complete a financial task ([TD Bank U.S. (Business Wire via Yahoo Finance)](https://finance.yahoo.com/technology/ai/articles/nearly-7-10-americans-let-123000213.html)) |
| Oct 1, 2026 | [Wells Fargo](https://www.bankingnewsai.com/banks/wells-fargo) | Engle: $10 billion technology budget, nearly 200,000 staff with AI tools ([American Banker](https://americanbanker.com/news/2026-the-most-powerful-women-in-banking-11-bridget-engle-wells-fargo)) |
| Oct 1, 2026 | [KeyBank](https://www.bankingnewsai.com/banks/keybank) | Gessner ranked No. 3 in American Banker's Most Powerful Women in Banking NEXT ([American Banker](https://americanbanker.com/news/2026-the-most-powerful-women-in-banking-next-3-emily-gessner-keybank)) |
| Oct 1, 2026 | [Santander](https://www.bankingnewsai.com/banks/santander-us) | Riley: AI lets her 'vibe code' a CRM tool herself ([American Banker](https://www.americanbanker.com/news/2026-the-most-powerful-women-in-banking-women-to-watch-1-christiana-riley-santander-u-s)) |
| Oct 1, 2026 | [M&T](https://www.bankingnewsai.com/banks/mt-bank) | Rajwani on AI agents and deposit runs ([American Banker](https://americanbanker.com/news/ai-agent-bank-runs-possible-but-unlikely-experts-say)) |
| Sep 29, 2026 | [Citizens](https://www.bankingnewsai.com/banks/citizens) | Coughlin: engineers now 30-40% more productive with AI ([American Banker](https://www.americanbanker.com/news/tech-leaders-say-ai-could-end-humanity-banks-still-love-it)) |
| Sep 29, 2026 | [Citizens](https://www.bankingnewsai.com/banks/citizens) | Q4 2026 Business Pulse: small-business AI spending rising ([Citizens (Business Wire via Yahoo Finance)](https://finance.yahoo.com/small-business/articles/citizens-q4-2026-business-pulse-110000359.html)) |
| Sep 25, 2026 | [PNC](https://www.bankingnewsai.com/banks/pnc) | Head of ATM Banking hired with an AI mandate ([Columbus Business First (bizjournals.com)](https://www.bizjournals.com/columbus/potmsearch/detail/submission/6578669/Mark_Williamson)) |
| Sep 25, 2026 | [M&T](https://www.bankingnewsai.com/banks/mt-bank) | FinTech Futures profiles the RDC.AI deployment at M&T ([FinTech Futures](https://fintechfutures.com/ai-in-fintech/bringing-explainable-ai-to-commercial-and-business-banking)) |
| Sep 23, 2026 | [Santander](https://www.bankingnewsai.com/banks/santander-us) | Santander AI Lab launches A2K, a protocol for agent-to-knowledge access ([Banco Santander](https://www.santander.com/en/stories/a2k-a-new-protocol-for-connecting-ai-agents-to-governed-auditable-enterprise-knowledge)) |
| Sep 22, 2026 | [BMO](https://www.bankingnewsai.com/banks/bmo-us) | C$1 billion a year from AI by 2030 ([MarketBeat (Yahoo Finance)](https://finance.yahoo.com/markets/stocks/articles/bmo-sees-loan-demand-surge-020206941.html)) |
| Sep 18, 2026 | [Truist](https://www.bankingnewsai.com/banks/truist) | Mid-table on AI-judged reputation ([American Banker](https://www.americanbanker.com/opinion/people-use-ai-to-gauge-banks-reputations-and-its-verdicts-are-harsh)) |
| Sep 16, 2026 | [Truist](https://www.bankingnewsai.com/banks/truist) | Insights scale: 4 million daily sign-ins, 500 insights a year per customer ([The Financial Brand](https://thefinancialbrand.com/news/banking-technology/how-truist-delivers-proactive-insights-to-its-app-and-online-users-199568)) |
| Sep 14, 2026 | [KeyBank](https://www.bankingnewsai.com/banks/keybank) | Barclays conference: Copilot for everyone, operations moved to the businesses ([Investing.com](https://za.investing.com/news/stock-market-news/keycorp-at-barclays-conference-growth-margin-gains-in-focus-93CH-4463954)) |
| Sep 14, 2026 | [PNC](https://www.bankingnewsai.com/banks/pnc) | Barclays conference: agents at the centre of development, 5–10x ([Investing.com](https://uk.investing.com/news/stock-market-news/pnc-at-barclays-conference-growth-ai-and-branch-push-93CH-4868299)) |

## How does TD's in-house AI compare with its East Coast peers'?

Where each bank's AI comes from, as the bank has described it.

| Bank | Build or buy | Scale disclosed | Date |
| --- | --- | --- | --- |
| TD | Layer 6 builds in-house (TD AI Prism foundation model; knowledge assistants; agentic lending); OpenAI enterprise GPT for TD Securities; Cohere collaboration up to C$25 million | 130-plus Layer 6 staff; nearly 100 use cases; 150-plus patents; 40,000-plus colleagues using Copilot (vendor not named) | 2018-2026 ([American Banker](https://www.americanbanker.com/news/td-banks-maksims-volkovs-is-4-on-the-most-innovative-people-in-finance-ranking), [TD Bank Group](https://stories.td.com/ca/en/news/2025-06-11-td-announces-launch-of-groundbreaking-predictive-foundation), [VentureBeat](https://venturebeat.com/ai/td-securities-taps-layer-6-and-openai-to-deliver-real-time-equity-insights-to-sales-and-trading-teams), [TD Bank Group (Canada Newswire via Yahoo Finance)](https://finance.yahoo.com/news/td-announces-25-million-strategic-200000614.html), [Motley Fool (Yahoo Finance)](https://finance.yahoo.com/markets/stocks/articles/td-td-q2-2026-earnings-184201327.html)) |
| Wells Fargo | Google Cloud's conversational AI for Fargo; Agentspace, Gemini Deep Research and NotebookLM for staff | 215,000 employees in the agent rollout; 30,000-plus Microsoft 365 Copilot users | 2022-2025 ([VentureBeat](https://venturebeat.com/business/wells-fargos-ai-assistant-just-crossed-245-million-interactions-with-zero-humans-in-the-loop-and-zero-pii-to-the-llm), [American Banker](https://www.americanbanker.com/news/wells-fargo-plans-to-unleash-googles-agentic-ai-bank-wide), [Microsoft](https://www.microsoft.com/en-us/microsoft-cloud/blog/2025/11/20/from-legacy-to-frontier-how-100-year-brands-are-leading-ai-innovation/)) |
| PNC | 'AI factory': own data centers, Nvidia chips, in-house large and small language models | About 115 agents built the new mobile app | June 2026 ([American Banker](https://www.americanbanker.com/news/why-pnc-is-building-its-own-ai-factory), [Banking Dive](https://www.bankingdive.com/news/pnc-new-mobile-banking-app-personalization-agentic-ai/824713/)) |
| Citizens | Cloud-native core with every application moved off the mainframe; coding agents | 700 applications migrated in four years; about 800 developers with coding agents | 2025-2026 ([American Banker](https://www.americanbanker.com/news/citizen-financials-michael-ruttledge-is-43-on-the-most-innovative-people-in-finance-ranking), [American Banker](https://www.americanbanker.com/news/how-citi-citizens-td-deploy-ai-agents-without-upsetting-humans)) |
| M&T | Microsoft Copilot chosen as the enterprise generative-AI tool | 16,000 of 22,000 employees on Copilot | 2025 ([American Banker](https://www.americanbanker.com/news/how-m-t-bank-ensures-data-quality-as-it-implements-gen-ai)) |
| Santander US | Group ONE Transformation platforms shared across markets | More than 280 process-automation agents in production (group) | 2026 ([Banco Santander](https://www.santander.com/en/stories/santander-turns-its-ai-first-strategy-into-measurable-impact-and-extends-ai-access-to-all-185000-employees)) |
| BMO (US) | BMO Institute for Applied AI & Quantum; Lumi and Aura | More than 96% employee AI adoption (group) | 2026 ([BMO](https://newsroom.bmo.com/2026-04-09-BMO-Establishes-Institute-for-Applied-Artificial-Intelligence-Quantum), [BMO](https://newsroom.bmo.com/2026-04-24-BMO-Launches-Return-on-Intelligence-Podcast-AI,-Quantum,-and-the-New-Rules-of-Decision-Making)) |

## How does TD's AI value target compare with other banks'?

Each bank's own stated AI or transformation target, in the currency and scope it uses.

| Bank | Target | Progress disclosed | Scope |
| --- | --- | --- | --- |
| TD | C$200 million in fiscal 2026; C$1 billion a year medium term | About C$195 million (about US$141 million) in the first three quarters of fiscal 2026; $170 million from about 75 use cases in fiscal 2025 (CIO Dive) | Group, half revenue and half expense ([PYMNTS](https://www.pymnts.com/earnings/2026/td-bank-unlocks-141-million-dollars-ai-value-months-ahead-schedule/), [CIO Dive](https://ciodive.com/news/td-bank-head-of-ai-talks-agents/812380), [TD Bank Group](https://www.td.com/content/dam/tdcom/canada/about-td/pdf/quarterly-results/2026/q1/2026-q1-td-transcript.pdf)) |
| BMO | C$1 billion of pre-provision, pre-tax income by 2030 | Not yet reported | Group ([MarketBeat (Yahoo Finance)](https://finance.yahoo.com/markets/stocks/articles/bmo-sees-loan-demand-surge-020206941.html)) |
| Santander | More than €1 billion contribution to 2028 targets (about €300 million revenue, €700 million cost) | €35 million in Q1 2026 | Group ([Bloomberg](https://bloomberg.com/news/articles/2026-02-25/santander-s-botin-sees-1-billion-ai-boost-amid-efficiency-push), [Banco Santander](https://www.santander.com/en/stories/santander-turns-its-ai-first-strategy-into-measurable-impact-and-extends-ai-access-to-all-185000-employees)) |
| Citizens | About $450 million run-rate benefit from Reimagine the Bank by 2028 | About $100 million expected by year-end 2026 | Program, not AI only ([Citizens Financial Group (SEC filings)](https://www.sec.gov/Archives/edgar/data/759944/000075994426000133/a2q26earningspresentatio.htm)) |
| PNC | About 40 points of operating leverage from AI, 2025-2030 | About 30 points from automation in 2022-2025 | Firm ([Banking Dive](https://www.bankingdive.com/news/pnc-bank-ceo-demchak-earnings-regional-scale-automation/810116/)) |

## Where does TD use AI in its US business?

In the US, TD's AI work has three strands. Engineering: 1,800 US developers use GitHub Copilot with 30-40% technology-capacity gains. Contact centers: a generative knowledge assistant answers agents' questions with sourced responses and was used by 80% of agents in its first month, and a voice AI agent built with a vendor is targeted at about 50% of incoming calls. Financial crime: a new transaction monitoring system with embedded machine learning, three AI models in the AML program including adverse-news scanning, and a KYC platform that went live to business users in February 2026. ([MarketBeat (Yahoo Finance)](https://finance.yahoo.com/markets/stocks/articles/td-bank-targets-100-u-230222427.html), [TD Bank Group](https://www.td.com/content/dam/tdcom/canada/about-td/pdf/quarterly-results/2026/q1/2026-q1-td-transcript.pdf), [Motley Fool (Yahoo Finance)](https://finance.yahoo.com/markets/stocks/articles/td-td-q2-2026-earnings-184201327.html), [CIO Dive](https://ciodive.com/news/td-bank-head-of-ai-talks-agents/812380), [American Banker](https://americanbanker.com/news/how-citi-citizens-td-deploy-ai-agents-without-upsetting-humans))

TD's US chief information officer describes chain-of-thought monitoring of agent reasoning plus guardrails and human oversight to contain agents that behave unpredictably (American Banker, September 2026). Peers point the same tools at customers more directly: Wells Fargo's Fargo has more than 3 million Spanish-speaking users, and Citizens targets about 25% of calls handled without a human by the end of 2026. ([American Banker](https://www.americanbanker.com/news/banks-batten-down-the-hatches-for-rogue-ai-agent-swarms), [Banking Dive](https://www.bankingdive.com/news/td-bank-ai-head-ted-paris-agents/812415/), [Wells Fargo (Business Wire)](https://www.businesswire.com/news/home/20260326542274/en/Wells-Fargo-Reaches-Major-Digital-Milestones), [Citizens Financial Group (SEC filings)](https://www.sec.gov/Archives/edgar/data/759944/000075994426000070/a1q26earningspresentatio.htm))

## Which banks are TD's peers, and why these?

TD Bank (U.S.) is compared here with Citizens Financial Group, M&T Bank, PNC Financial Services, Truist Financial, Santander US, KeyCorp (KeyBank), Wells Fargo and BMO (U.S.): chosen by the editors for this page (see the note below the table). TD Bank (U.S.) is classed as a regional or retail-commercial bank in the Northeast.

TD Bank (U.S.) operates from Maine to Florida, so it is compared with the East Coast and foreign-owned regional banks it meets in its footprint (Citizens, M&T, PNC, Truist, Santander US, KeyBank, Wells Fargo and BMO's US bank) rather than with the default group's Midwest lenders and First Citizens.

## Common questions

### Is TD Bank better than Wells Fargo at AI?

On the public record TD has put slightly more out: it scores 91.8 to Wells Fargo's 88.8 on this site's disclosure index, on the strength of its own lab, Layer 6, its TD AI Prism foundation model and a dollar target for AI value. Wells Fargo leads on the consumer side, with Fargo passing 1 billion interactions by March 2026, and on outside coverage (32 sources against 27). ([American Banker](https://www.americanbanker.com/news/td-banks-maksims-volkovs-is-4-on-the-most-innovative-people-in-finance-ranking), [TD Bank Group](https://stories.td.com/ca/en/news/2025-06-11-td-announces-launch-of-groundbreaking-predictive-foundation), [PYMNTS](https://www.pymnts.com/earnings/2026/td-bank-unlocks-141-million-dollars-ai-value-months-ahead-schedule/), [Wells Fargo (Business Wire)](https://www.businesswire.com/news/home/20260326542274/en/Wells-Fargo-Reaches-Major-Digital-Milestones))

### How does TD's AI compare with Citizens Bank's?

TD scores 91.8 and Citizens 85.3 on this site's index. TD builds models in-house through Layer 6 and targets C$1 billion a year of AI value; Citizens has moved every application to the cloud, given coding agents to about 800 developers and reports a 44% cut in mobile-banking calls from its CiZi assistant. The two compete directly for staff: TD's US consumer-banking chief moved to Citizens in 2025. ([American Banker](https://www.americanbanker.com/news/td-banks-maksims-volkovs-is-4-on-the-most-innovative-people-in-finance-ranking), [Banking Dive](https://www.bankingdive.com/news/td-investor-day-ceo-chun-salom-cost-cuts-branches/761458/), [American Banker](https://www.americanbanker.com/news/citizen-financials-michael-ruttledge-is-43-on-the-most-innovative-people-in-finance-ranking), [American Banker](https://www.americanbanker.com/news/how-citi-citizens-td-deploy-ai-agents-without-upsetting-humans), [Banking Dive](https://www.bankingdive.com/news/td-us-consumer-banking-chief-jumps-citizens/741532/))

### Does TD use AI agents?

Yes, in lending and collections. Its first agentic model, launched in May 2026, drafts application summaries for mortgage underwriters and cut pre-adjudication from 15 hours to under three minutes; in October 2026 TD extended agents to mortgage funding and discharge. A collections agent lifted connect rates from about 6-7% to 20-25%. Chun says the capability is transferable to US lines. ([TD Bank Group](https://stories.td.com/ca/en/news/2026-05-21-td-launches-agentic-ai-to-transform-real-estate-secured-lend), [American Banker](https://www.americanbanker.com/news/tds-new-ai-agent-shaves-15-hours-off-mortgage-decisions), [TD Bank Group (Canada Newswire via Yahoo Finance)](https://finance.yahoo.com/technology/ai/articles/td-expands-agentic-ai-across-093000362.html), [Investing.com](https://investing.com/news/transcripts/td-bank-at-scotiabank-summit-profit-gains-ai-push-lift-outlook-93CH-4894177))

### How much value does TD get from AI compared with other banks?

TD reported about C$195 million (about US$141 million) of AI value in the first three quarters of fiscal 2026 against a C$200 million target, and aims for C$1 billion a year in the medium term. BMO targets C$1 billion of pre-tax income from AI by 2030 and Santander's group more than €1 billion of contribution to its 2028 targets; most US regionals do not publish an AI-specific figure. ([PYMNTS](https://www.pymnts.com/earnings/2026/td-bank-unlocks-141-million-dollars-ai-value-months-ahead-schedule/), [MarketBeat (Yahoo Finance)](https://finance.yahoo.com/markets/stocks/articles/bmo-sees-loan-demand-surge-020206941.html), [Bloomberg](https://bloomberg.com/news/articles/2026-02-25/santander-s-botin-sees-1-billion-ai-boost-amid-efficiency-push))

### Is TD's US AI built in Canada?

Largely. Layer 6, TD's AI lab, is part of TD Bank Group in Toronto and opened a New York office in April 2025 to support US demand; TD AI Prism and the agentic lending models are group builds. US-specific work includes GitHub Copilot for 1,800 US developers, a contact-center knowledge assistant, a planned voice AI agent and machine-learning models in US AML monitoring. ([TD Bank Group](https://stories.td.com/ca/en/news/2025-04-22-td-announces-opening-of-new-layer-6-office-in-new-york-city), [TD Bank Group](https://stories.td.com/ca/en/news/2025-06-11-td-announces-launch-of-groundbreaking-predictive-foundation), [MarketBeat (Yahoo Finance)](https://finance.yahoo.com/markets/stocks/articles/td-bank-targets-100-u-230222427.html), [TD Bank Group](https://www.td.com/content/dam/tdcom/canada/about-td/pdf/quarterly-results/2026/q1/2026-q1-td-transcript.pdf))

### Does the asset cap limit TD's AI spending in the US?

The cap limits balance-sheet growth, not technology spending. TD sold US$31.9 billion of bonds and a US$9 billion correspondent mortgage portfolio to stay under the OCC limit, creating about US$52 billion of headroom, and US AML remediation cost $507 million in fiscal 2025. Its US plan instead targets efficiency, co-branded cards and affluent clients, with AI cited as part of the efficiency drive. ([TD Bank Group (SEC filing)](https://www.sec.gov/Archives/edgar/data/947263/000156276225000289/ex992.htm), [TD Bank Group](https://www.td.com/content/dam/tdcom/canada/about-td/pdf/quarterly-results/2026/q1/2026-q1-td-transcript.pdf), [American Banker](https://www.americanbanker.com/news/tds-u-s-leader-lays-out-ambitious-post-scandal-goals))

## Peers on this site

- [Citizens Financial Group AI strategy](https://www.bankingnewsai.com/banks/citizens) · [vs peers](https://www.bankingnewsai.com/banks/citizens/vs-peers)
- [M&T Bank AI strategy](https://www.bankingnewsai.com/banks/mt-bank) · [vs peers](https://www.bankingnewsai.com/banks/mt-bank/vs-peers)
- [PNC Financial Services AI strategy](https://www.bankingnewsai.com/banks/pnc) · [vs peers](https://www.bankingnewsai.com/banks/pnc/vs-peers)
- [Truist Financial AI strategy](https://www.bankingnewsai.com/banks/truist) · [vs peers](https://www.bankingnewsai.com/banks/truist/vs-peers)
- [Santander US AI strategy](https://www.bankingnewsai.com/banks/santander-us) · [vs peers](https://www.bankingnewsai.com/banks/santander-us/vs-peers)
- [KeyCorp (KeyBank) AI strategy](https://www.bankingnewsai.com/banks/keybank) · [vs peers](https://www.bankingnewsai.com/banks/keybank/vs-peers)
- [Wells Fargo AI strategy](https://www.bankingnewsai.com/banks/wells-fargo) · [vs peers](https://www.bankingnewsai.com/banks/wells-fargo/vs-peers)
- [BMO (U.S.) AI strategy](https://www.bankingnewsai.com/banks/bmo-us) · [vs peers](https://www.bankingnewsai.com/banks/bmo-us/vs-peers)

## Sources

1. TD Announces Launch of Groundbreaking Predictive Foundation Model — TD Bank Group, Jun 11, 2025. https://stories.td.com/ca/en/news/2025-06-11-td-announces-launch-of-groundbreaking-predictive-foundation
2. Maksims Volkovs drives TD Bank's AI transformation — American Banker, Jun 1, 2026. https://www.americanbanker.com/news/td-banks-maksims-volkovs-is-4-on-the-most-innovative-people-in-finance-ranking
3. TD wins BIG Innovation Awards for fifth consecutive year — TD Bank Group, Jan 16, 2026. https://stories.td.com/ca/en/news/2026-01-16-td-wins-big-innovation-awards-for-fifth-consecutive-year-e2-80-af
4. Why PNC is building its own 'AI factory' — American Banker, Jun 11, 2026. https://www.americanbanker.com/news/why-pnc-is-building-its-own-ai-factory
5. TD Bank Unlocks $141 Million in AI Value Months Ahead of Schedule — PYMNTS, Aug 27, 2026. https://www.pymnts.com/earnings/2026/td-bank-unlocks-141-million-dollars-ai-value-months-ahead-schedule/
6. TD wants to get 'back to winning' — Banking Dive, Sep 30, 2025. https://www.bankingdive.com/news/td-investor-day-ceo-chun-salom-cost-cuts-branches/761458/
7. BMO Sees Loan Demand Surge as Returns Rise Toward 2027 Targets — MarketBeat (Yahoo Finance), Sep 22, 2026. https://finance.yahoo.com/markets/stocks/articles/bmo-sees-loan-demand-surge-020206941.html
8. TD's new AI agent shaves 15 hours off mortgage decisions — American Banker, May 28, 2026. https://www.americanbanker.com/news/tds-new-ai-agent-shaves-15-hours-off-mortgage-decisions
9. TD expands agentic AI across mortgage operations to make banking faster, simpler and more human — TD Bank Group (Canada Newswire via Yahoo Finance), Oct 13, 2026. https://finance.yahoo.com/technology/ai/articles/td-expands-agentic-ai-across-093000362.html
10. TD Bank at Scotiabank summit: profit gains, AI push lift outlook (transcript) — Investing.com, Sep 9, 2026. https://investing.com/news/transcripts/td-bank-at-scotiabank-summit-profit-gains-ai-push-lift-outlook-93CH-4894177
11. TD Bank Targets 100 U.S. Branches as AML Remediation Continues — MarketBeat (Yahoo Finance), Sep 17, 2026. https://finance.yahoo.com/markets/stocks/articles/td-bank-targets-100-u-230222427.html
12. Wells Fargo Reaches Major Digital Milestones — Wells Fargo (Business Wire), Mar 26, 2026. https://www.businesswire.com/news/home/20260326542274/en/Wells-Fargo-Reaches-Major-Digital-Milestones
13. TD Announces Opening of New Layer 6 Office in New York City — TD Bank Group, Apr 22, 2025. https://stories.td.com/ca/en/news/2025-04-22-td-announces-opening-of-new-layer-6-office-in-new-york-city
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16. 2Q26 Earnings Presentation (Form 8-K, Exhibit 99.2) — Citizens Financial Group (SEC filings), Jul 16, 2026. https://www.sec.gov/Archives/edgar/data/759944/000075994426000133/a2q26earningspresentatio.htm
17. Santander's Botin Sees €1 Billion AI Boost Amid Efficiency Push — Bloomberg, Feb 25, 2026. https://bloomberg.com/news/articles/2026-02-25/santander-s-botin-sees-1-billion-ai-boost-amid-efficiency-push
18. TD Launches Agentic AI to Transform Real Estate Secured Lending from End to End — TD Bank Group, May 21, 2026. https://stories.td.com/ca/en/news/2026-05-21-td-launches-agentic-ai-to-transform-real-estate-secured-lend
19. Aura: Helping power BMO's goal of 50% faster underwriting by 2028 — BMO AI Hub, Aug 6, 2026. https://ai.bmo.com/our-stories/aura-helping-power-bmos-goal-of-50-faster-underwriting-by-2028
20. TD strengthens Its Responsible AI Principles to support trust in AI innovation — TD Bank Group, Jul 30, 2026. https://stories.td.com/ca/en/news/2026-07-30-td-strengthens-its-responsible-ai-principles-to-support-trus
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23. Citizens Financial's Michael Ruttledge is #43 on the Most Innovative People in Finance ranking — American Banker, Jun 1, 2026. https://www.americanbanker.com/news/citizen-financials-michael-ruttledge-is-43-on-the-most-innovative-people-in-finance-ranking
24. TD Bank Group 2025 Annual Report: Management's Discussion and Analysis (Form 40-F, Exhibit 99.2) — TD Bank Group (SEC filing), Dec 4, 2025. https://www.sec.gov/Archives/edgar/data/947263/000156276225000289/ex992.htm
25. Bank of America to Buy $9 Billion Jumbo Mortgage Portfolio From TD — Bloomberg, Feb 7, 2025. https://www.bloomberg.com/news/articles/2025-02-07/bank-of-america-to-buy-9-billion-jumbo-mortgage-book-from-td
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27. TD Bank Group announces senior leadership appointments to further accelerate strategy — TD Bank Group, Sep 3, 2026. https://stories.td.com/ca/en/news/2026-09-03-td-bank-group-announces-senior-leadership-appointments-to-fu
28. TD Bank Group shakes up leadership to consolidate tech, AI, and commercial strategy — Fintech Futures, Sep 8, 2026. https://fintechfutures.com/job-cuts-new-hires/td-bank-group-new-senior-executive-leadership-appointments
29. Wells Fargo plans to unleash Google's agentic AI bank-wide — American Banker, Aug 5, 2025. https://www.americanbanker.com/news/wells-fargo-plans-to-unleash-googles-agentic-ai-bank-wide
30. Wells Fargo debuts AI-powered teammate for financial advisers — CIO Dive, Jul 15, 2026. https://www.ciodive.com/news/wells-fargo-debuts-ai-powered-teammate-financial-advisers/825353/
31. 4Q23 Financial Results — Wells Fargo, Jan 11, 2024. https://www.wellsfargo.com/assets/pdf/about/investor-relations/earnings/fourth-quarter-2023-financial-results.pdf
32. Wells Fargo's AI assistant just crossed 245 million interactions – no human handoffs, no sensitive data exposed — VentureBeat, Apr 8, 2025. https://venturebeat.com/business/wells-fargos-ai-assistant-just-crossed-245-million-interactions-with-zero-humans-in-the-loop-and-zero-pii-to-the-llm
33. Santander Equips All Workers With AI and Seeks $1.15 Billion Business Value — PYMNTS, Jun 21, 2026. https://www.pymnts.com/news/artificial-intelligence/2026/santander-equips-all-workers-with-ai-and-seeks-1-15-billion-business-value/
34. Santander's Getnet Plugs Merchants Into Agentic Commerce — PYMNTS, Jun 9, 2026. https://www.pymnts.com/news/b2b-payments/2026/santanders-getnet-plugs-merchants-into-agentic-commerce/
35. Santander, Webster lay out post-deal management plan — Banking Dive, Apr 8, 2026. https://www.bankingdive.com/news/santander-webster-management-roles-swati-bhatia-leaving/816983/
36. Santander Expands U.S. Presence with Completion of Webster Acquisition — Business Wire via FT Markets, Aug 20, 2026. https://markets.ft.com/data/announce/full?dockey=600-202608200334BIZWIRE_USPRX____20260820_BW118649-1
37. Meet Lumi Assistant: BMO's award-winning AI tool empowering Team BMO — BMO, Jun 24, 2025. https://www.bmo.com/en-ca/main/about-bmo/news-insights/blog/meet-lumi-assistant-bmos-award-winning-ai-tool-empowering-team-bmo
38. BMO Establishes Institute for Applied Artificial Intelligence & Quantum — BMO, Apr 9, 2026. https://newsroom.bmo.com/2026-04-09-BMO-Establishes-Institute-for-Applied-Artificial-Intelligence-Quantum
39. Citizens details how AI is speeding everything up — American Banker, Mar 27, 2026. https://www.americanbanker.com/news/citizens-details-how-ai-is-speeding-everything-up
40. Truist delivers 2 billion AI-powered proactive insights — Truist via FT Markets, Sep 3, 2026. https://markets.ft.com/data/announce/detail?dockey=600-202609030730PR_NEWS_USPRX____CL39481-1
41. Steve Hagerman's agentic vision for Truist's future — American Banker, Jun 1, 2026. https://www.americanbanker.com/news/the-truist-cio-is-34-on-the-most-innovative-people-in-finance-ranking
42. KeyBank Taps $100 Million Increase in Technology Spend (AI calls at $0.25 vs $9) — PYMNTS, Jan 23, 2026. https://www.pymnts.com/news/artificial-intelligence/2026/keybank-taps-conversational-ai-cut-call-center-costs/
43. KeyBank bets on relationships over tech budgets — Banking Dive, Jun 23, 2026. https://www.bankingdive.com/news/keybank-digital-banking-regionals-ai-insights-personetics/823541/
44. How KeyBank is creating 'cognitive banking' with AI — American Banker, Aug 1, 2025. https://americanbanker.com/news/how-keybank-is-creating-cognitive-banking-with-ai
45. How this Buffalo-based bank is using tech as a competitive edge — Fast Company, Sep 2, 2026. https://www.fastcompany.com/91596458/michael-wisler-m-t-bank-pacesetters-2026
46. PNC's solution to rising AI costs: build its own AI — American Banker, Jun 12, 2026. https://www.americanbanker.com/news/pncs-solution-to-rising-ai-costs-build-its-own-ai
47. PNC's New Mobile App Delivers an Intuitive, Personalized Experience to Help Clients Seamlessly Manage Their Day-to-Day Financial Lives — PNC via FT Markets, Jul 7, 2026. https://markets.ft.com/data/announce/detail?dockey=600-202607070807PR_NEWS_USPRX____NE98867-1
48. PNC at Barclays conference: growth, AI and branch push (transcript) — Investing.com, Sep 14, 2026. https://uk.investing.com/news/stock-market-news/pnc-at-barclays-conference-growth-ai-and-branch-push-93CH-4868299
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50. Citizens' latest move further positions Coughlin as next CEO — American Banker, Jul 9, 2026. https://www.americanbanker.com/news/citizens-latest-move-further-positions-coughlin-as-next-ceo
51. How Citi, Citizens, TD deploy AI agents without upsetting humans — American Banker, Nov 20, 2025. https://www.americanbanker.com/news/how-citi-citizens-td-deploy-ai-agents-without-upsetting-humans
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53. How M&T Bank Built A Technology Powerhouse In Buffalo — Forbes, Aug 28, 2026. https://www.forbes.com/sites/peterhigh/2026/08/28/how-mt-bank-built-a-technology-powerhouse-in-buffalo/
54. What It Takes to Build One of The World's Biggest Banks — Bloomberg, Jan 26, 2026. https://www.bloomberg.com/news/articles/2026-01-26/how-pnc-became-one-of-the-world-s-biggest-banks
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57. Steve Hagerman, Chief Technology & Operations Officer (Operating Council profile) — Truist, Oct 13, 2026. https://media.truist.com/Steve-Hagerman
58. Truist names JPMorgan, Wells vet as next CIO — Banking Dive, Aug 8, 2024. https://www.bankingdive.com/news/truist-names-jpmorgan-wells-vet-next-cio/723737/
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60. Santander to buy Webster for $12.3B — Banking Dive, Feb 3, 2026. https://www.bankingdive.com/news/santander-acquiring-webster-bank-12b/811270/
61. The Most Powerful Women in Banking Women to Watch, #1, Christiana Riley, Santander U.S. — American Banker, Oct 1, 2026. https://www.americanbanker.com/news/2026-the-most-powerful-women-in-banking-women-to-watch-1-christiana-riley-santander-u-s
62. US20230377033A1: Computer system and method for simulating loan payment structure on an interactive interface (Santander Consumer USA) — Google Patents (USPTO), Nov 23, 2023. https://patents.google.com/patent/US20230377033A1/en
63. KeyBank has 'no interest' in buying a bank, CEO says — Banking Dive, Dec 9, 2025. https://www.bankingdive.com/news/keybank-has-no-interest-in-buying-a-bank-ceo-says/807427/
64. Wells Fargo Names Saul Van Beurden to Lead Artificial Intelligence — Wells Fargo via FT Markets, Nov 20, 2025. https://markets.ft.com/data/announce/detail?dockey=600-202511201615BIZWIRE_USPRX____20251120_BW971693-1
65. Wells Fargo Taps Amazon Web Services Executive to Expand AI Use — Bloomberg, Jan 26, 2026. https://www.bloomberg.com/news/articles/2026-01-26/wells-fargo-taps-amazon-web-services-executive-to-expand-ai-use
66. US 2026/0087043 A1: Model-based personal advisor system — Google Patents (USPTO), Sep 23, 2025. https://patents.google.com/patent/US20260087043A1/en
67. Kristin Milchanowski's AI for All initiative — American Banker, Jun 1, 2026. https://www.americanbanker.com/news/bmos-kristin-milchanowski-is-39-on-the-most-innovative-people-in-finance-ranking
68. BMO Launches Return on Intelligence Podcast — BMO, Apr 24, 2026. https://newsroom.bmo.com/2026-04-24-BMO-Launches-Return-on-Intelligence-Podcast-AI,-Quantum,-and-the-New-Rules-of-Decision-Making
69. US20260119566A1: Machine learning based database search and knowledge mining — Google Patents (USPTO), Apr 30, 2026. https://patents.google.com/patent/US20260119566A1/en
70. Wells Fargo Enhances Banking Capabilities Using AI and Digital Assets — PYMNTS, Oct 13, 2026. https://pymnts.com/earnings/2026/wells-fargo-enhances-banking-capabilities-using-ai-and-digital-assets
71. Wells Fargo Reports Third Quarter 2026 Net Income of $6.0 billion, or $1.87 per Diluted Share — Wells Fargo, Oct 13, 2026. https://www.wellsfargo.com/assets/pdf/about/investor-relations/earnings/third-quarter-2026-earnings.pdf
72. BMO Earns Top Recognition for Responsible AI Leadership in Global Banking — BMO (CNW via FT Markets), Oct 6, 2026. https://markets.ft.com/data/announce/full?dockey=600-202610060700CANADANWCANADAPR_C6630-1
73. Nearly 7 in 10 Americans Would Let AI Complete Certain Financial Tasks, TD Survey Finds — TD Bank U.S. (Business Wire via Yahoo Finance), Oct 6, 2026. https://finance.yahoo.com/technology/ai/articles/nearly-7-10-americans-let-123000213.html
74. The Most Powerful Women in Banking, #11, Bridget Engle, Wells Fargo — American Banker, Oct 1, 2026. https://americanbanker.com/news/2026-the-most-powerful-women-in-banking-11-bridget-engle-wells-fargo
75. The Most Powerful Women in Banking NEXT, #3, Emily Gessner, KeyBank — American Banker, Oct 1, 2026. https://americanbanker.com/news/2026-the-most-powerful-women-in-banking-next-3-emily-gessner-keybank
76. AI agent bank runs possible but unlikely, experts say — American Banker, Oct 1, 2026. https://americanbanker.com/news/ai-agent-bank-runs-possible-but-unlikely-experts-say
77. Tech leaders say AI could end humanity. Banks still love it — American Banker, Sep 29, 2026. https://www.americanbanker.com/news/tech-leaders-say-ai-could-end-humanity-banks-still-love-it
78. Citizens Q4 2026 Business Pulse Finds Rising Small Business Optimism Amid Steady Hiring and Increased AI Spending — Citizens (Business Wire via Yahoo Finance), Sep 29, 2026. https://finance.yahoo.com/small-business/articles/citizens-q4-2026-business-pulse-110000359.html
79. Mark Williamson hired as Head of ATM Banking — Columbus Business First (bizjournals.com), Sep 25, 2026. https://www.bizjournals.com/columbus/potmsearch/detail/submission/6578669/Mark_Williamson
80. Bringing explainable AI to commercial and business banking — FinTech Futures, Sep 25, 2026. https://fintechfutures.com/ai-in-fintech/bringing-explainable-ai-to-commercial-and-business-banking
81. A2K: a new protocol suite for connecting AI agents to governed, auditable enterprise knowledge — Banco Santander, Sep 23, 2026. https://www.santander.com/en/stories/a2k-a-new-protocol-for-connecting-ai-agents-to-governed-auditable-enterprise-knowledge
82. People use AI to gauge banks' reputations, and its verdicts are harsh — American Banker, Sep 18, 2026. https://www.americanbanker.com/opinion/people-use-ai-to-gauge-banks-reputations-and-its-verdicts-are-harsh
83. How Truist Delivers Proactive Insights to Its App and Online Users — The Financial Brand, Sep 16, 2026. https://thefinancialbrand.com/news/banking-technology/how-truist-delivers-proactive-insights-to-its-app-and-online-users-199568
84. KeyCorp at Barclays conference: growth, margin gains in focus (conference transcript) — Investing.com, Sep 14, 2026. https://za.investing.com/news/stock-market-news/keycorp-at-barclays-conference-growth-margin-gains-in-focus-93CH-4463954
85. TD Securities taps Layer 6 and OpenAI to deliver real-time equity insights to sales and trading teams — VentureBeat, Aug 11, 2025. https://venturebeat.com/ai/td-securities-taps-layer-6-and-openai-to-deliver-real-time-equity-insights-to-sales-and-trading-teams
86. TD announces $25 million strategic relationship with Cohere to support AI adoption — TD Bank Group (Canada Newswire via Yahoo Finance), Sep 22, 2026. https://finance.yahoo.com/news/td-announces-25-million-strategic-200000614.html
87. From legacy to Frontier: How 100-year brands are leading AI innovation — Microsoft, Nov 20, 2025. https://www.microsoft.com/en-us/microsoft-cloud/blog/2025/11/20/from-legacy-to-frontier-how-100-year-brands-are-leading-ai-innovation/
88. PNC's new mobile banking app built on personalization — Banking Dive, Jul 8, 2026. https://www.bankingdive.com/news/pnc-new-mobile-banking-app-personalization-agentic-ai/824713/
89. Santander turns its AI-first strategy into measurable impact and extends AI access to all 185,000 employees — Banco Santander, Jun 22, 2026. https://www.santander.com/en/stories/santander-turns-its-ai-first-strategy-into-measurable-impact-and-extends-ai-access-to-all-185000-employees
90. TD Bank US head of AI weighs in on agents — CIO Dive, Feb 18, 2026. https://ciodive.com/news/td-bank-head-of-ai-talks-agents/812380
91. 'We're coming' to 'fight you,' PNC's Demchak warns banks — Banking Dive, Jan 21, 2026. https://www.bankingdive.com/news/pnc-bank-ceo-demchak-earnings-regional-scale-automation/810116/
92. How Citi, Citizens, TD deploy AI agents without upsetting humans — American Banker, Nov 20, 2025. https://americanbanker.com/news/how-citi-citizens-td-deploy-ai-agents-without-upsetting-humans
93. Banks batten down the hatches for rogue AI agent swarms — American Banker, Sep 22, 2026. https://www.americanbanker.com/news/banks-batten-down-the-hatches-for-rogue-ai-agent-swarms
94. TD's US head of AI weighs in on agents — Banking Dive, Feb 18, 2026. https://www.bankingdive.com/news/td-bank-ai-head-ted-paris-agents/812415/
95. 1Q26 Earnings Presentation (Form 8-K, Exhibit 99.2) — Citizens Financial Group (SEC filings), Apr 16, 2026. https://www.sec.gov/Archives/edgar/data/759944/000075994426000070/a1q26earningspresentatio.htm
96. TD's US consumer-banking chief jumps to Citizens — Banking Dive, Mar 4, 2025. https://www.bankingdive.com/news/td-us-consumer-banking-chief-jumps-citizens/741532/
97. TD's U.S. leader lays out ambitious post-scandal goals — American Banker, Sep 29, 2025. https://www.americanbanker.com/news/tds-u-s-leader-lays-out-ambitious-post-scandal-goals

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