# Which large banks use Glia?

Source: https://www.bankingnewsai.com/banks/leaders/use-glia
Last updated: Oct 30, 2026


Checked 2026-10-28 · bank profiles and the Glia vendor page. Nothing on this page is written by a model: every row is computed from that dataset.

On the public record as of Oct 28, 2026, 4 of the 141 large banks profiled have a dated, sourced profile entry naming Glia (a use case, a timeline move, a platform note or a vendor-page customer record). Ranked by entries naming Glia, the top 4 are Busey Bank (13 entries), Live Oak (5 entries), Banner Bank (3 entries) and Columbia (2 entries). Busey Bank's strongest evidence: Glia voice-AI virtual assistants in the contact centre (use case, in production, Sep 24, 2026).

## Which of the large banks use Glia?

| # | Bank | Entries naming Glia | Strongest entry | Status | Date | On this site | Sources |
| --- | --- | --- | --- | --- | --- | --- | --- |
| 1 | [Busey Bank](https://www.bankingnewsai.com/banks/busey) | 13 | Glia voice-AI virtual assistants in the contact centre (use case, in production, Sep 24, 2026) | In production | Sep 24, 2026 | [Busey Bank profile](https://www.bankingnewsai.com/banks/busey#where) | [The Financial Brand](https://thefinancialbrand.com/news/checking-accounts/build-relationships-checking-no-longer-promises-primacy-195883); [Glia (Business Wire)](https://www.businesswire.com/news/home/20260330781668/en/Glia-Launches-CoPilot-an-Agentic-Knowledge-Partner-for-Every-Banking-Team) |
| 2 | [Live Oak](https://www.bankingnewsai.com/banks/live-oak) | 5 | Glia Banking AI for customer contact (use case, in production, Oct 8, 2026) | In production | Oct 8, 2026 | [Live Oak profile](https://www.bankingnewsai.com/banks/live-oak#where) | [Glia (Business Wire via Yahoo Finance)](https://finance.yahoo.com/technology/ai/articles/4-banks-credit-unions-recognized-134500710.html) |
| 3 | [Banner Bank](https://www.bankingnewsai.com/banks/banner) | 3 | Glia AI assistants in the client engagement center (use case, in production, Oct 14, 2025) | In production | Oct 14, 2025 | [Banner Bank profile](https://www.bankingnewsai.com/banks/banner#where) | [Glia](https://www.glia.com/news/glia-announces-2025-catalyst-awards-winners-celebrating-ai-driven-breakthroughs-in-community-banking) |
| 4 | [Columbia](https://www.bankingnewsai.com/banks/columbia) | 2 | Glia digital service ('Go-To') (use case, in production, Sep 24, 2026) | In production | Sep 24, 2026 | [Columbia profile](https://www.bankingnewsai.com/banks/columbia#where) | [Glia](https://www.glia.com/case-study/columbia-bank) |

## How is this ranked?

Data: the 141 bank profiles on this site (lib/banks), every entry dated and sourced, plus the bank customers listed on the Glia vendor page (/vendors/glia).

Rule: A bank is listed when at least one use case, timeline move, platform note, section row, number, quote or leader entry on its profile matches the pattern Glia, or when the vendor page records it as a customer. Score = number of matching entries. Order: entries, then banks with a matching use case in production, then the newest entry. An entry that only restricts or blocks the vendor's tool is kept, marked "Restricted" and sorted last.

Counts: 4 of 141 profiled banks qualify; 5 distinct sources cited in the table. Data checked 2026-10-28; ranking template updated 2026-10-30.

## What are the caveats?

Naming Glia on the public record is evidence of a relationship, a pilot or a policy, not of contract size or exclusivity; many banks use several providers and do not name them all.

Banks absent from the table have nothing matching on the record this site holds, which is not evidence that they do nothing. Each row links the bank's own page, where every entry carries its sources.

## FAQ

### Which bank ranks first?

First Busey Corporation leads with 13 entries: Glia voice-AI virtual assistants in the contact centre (use case, in production, Sep 24, 2026). Live Oak is second with 5.

### How many large banks name Glia in sourced AI records?

4 of the 141 profiled banks (120 US, 21 non-US groups). Among those listed, 4 are US banks and 0 non-US groups.

### What counts, and what does not?

A bank is listed when at least one use case, timeline move, platform note, section row, number, quote or leader entry on its profile matches the pattern Glia, or when the vendor page records it as a customer. Score = number of matching entries. Order: entries, then banks with a matching use case in production, then the newest entry. An entry that only restricts or blocks the vendor's tool is kept, marked "Restricted" and sorted last. Source: the 141 bank profiles on this site (lib/banks), every entry dated and sourced, plus the bank customers listed on the Glia vendor page (/vendors/glia).

### Is this a measure of capability?

No. Every row is a sourced fact on the public record: what the bank, a regulator, a filing or an independent outlet has put on the record. The page does not rate how well anything works.

### When was this checked, and how often does it update?

The data behind the table was last checked on 2026-10-28 (bank profiles and the Glia vendor page). The page recomputes whenever that dataset changes and is republished with the site; it is never edited by hand.

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- [All ranked answers](https://www.bankingnewsai.com/banks/leaders)

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Canonical page: https://www.bankingnewsai.com/banks/leaders/use-glia
Part of [BankingNewsAI](https://www.bankingnewsai.com/) — a free daily brief on AI in banking, an AI regulation tracker (45 authorities, 260 documents) and AI-strategy profiles of the 120 largest US banks. Markdown versions of every reference page: append `.md` to the page URL; index at https://www.bankingnewsai.com/llms.txt.
