# Which large banks use Azure OpenAI?

Source: https://www.bankingnewsai.com/banks/leaders/use-azure-openai
Last updated: Oct 30, 2026


Checked 2026-10-28 · bank profiles. Nothing on this page is written by a model: every row is computed from that dataset.

On the public record as of Oct 28, 2026, 4 of the 141 large banks profiled have a dated, sourced profile entry naming Azure OpenAI (a use case, a timeline move, a platform note or a vendor-page customer record). Ranked by entries naming Azure OpenAI, the top 4 are UBS (US) (4 entries), UBS Group AG (4 entries), Ally (4 entries) and OCBC (3 entries). UBS (US)'s strongest evidence: Microsoft Azure OpenAI Service and Azure AI Search (use case, in production, Oct 13, 2026).

## Which of the large banks use Azure OpenAI?

| # | Bank | Entries naming Azure OpenAI | Strongest entry | Status | Date | On this site | Sources |
| --- | --- | --- | --- | --- | --- | --- | --- |
| 1 | [UBS (US)](https://www.bankingnewsai.com/banks/ubs-usa) | 4 | Microsoft Azure OpenAI Service and Azure AI Search (use case, in production, Oct 13, 2026) | In production | Oct 13, 2026 | [UBS (US) profile](https://www.bankingnewsai.com/banks/ubs-usa#where) | [Microsoft Customer Stories](https://www.microsoft.com/en/customers/story/19796-ubs-azure); [UBS](https://www.ubs.com/global/en/our-firm/what-we-do/technology/innovation-and-ai.html) |
| 2 | [UBS Group AG](https://www.bankingnewsai.com/banks/ubs) | 4 | UBS Red assistants and the advisor knowledge base — Two domain-specific assistants built on Azure OpenAI Service and Azure AI Search support client advisers across… (use case, in production, Dec 31, 2024) | In production | Dec 31, 2024 | [UBS Group AG profile](https://www.bankingnewsai.com/banks/ubs#where) | [Microsoft Customer Stories](https://www.microsoft.com/en/customers/story/19796-ubs-azure) |
| 3 | [Ally](https://www.bankingnewsai.com/banks/ally) | 4 | Microsoft Azure OpenAI Service (section, Jul 31, 2025) | Mentioned | Jul 31, 2025 | [Ally profile](https://www.bankingnewsai.com/banks/ally#patents-and-partners) | [Ally Financial](https://media.ally.com/2023-09-19-Ally-launches-proprietary,-enterprise-AI-platform); [American Banker](https://americanbanker.com/news/how-sathish-muthukrishnan-keeps-allys-data-safe-from-gen-ai) |
| 4 | [OCBC](https://www.bankingnewsai.com/banks/ocbc) | 3 | OCBC GPT, HELIOS and OCBC WoW — Staff use OCBC GPT, a chatbot built with Microsoft's Azure OpenAI and rolled out to 30,000 employees in November 2023… (platform, Oct 5, 2026) | Platform | Oct 5, 2026 | [OCBC profile](https://www.bankingnewsai.com/banks/ocbc#platform) | [Oversea-Chinese Banking Corporation](https://ocbc.com/group/media/release/2023/ocbc-is-first-singapore-bank-to-roll-out-generative-ai-chatbot-to-all-employees-globally); [Oversea-Chinese Banking Corporation](https://ocbc.com/group/media/release/2026/ocbc-harnesses-agentic-ai-to-quicken-onboarding-customers) |

## How is this ranked?

Data: the 141 bank profiles on this site (lib/banks), every entry dated and sourced.

Rule: A bank is listed when at least one use case, timeline move, platform note, section row, number, quote or leader entry on its profile matches the pattern Azure OpenAI. Score = number of matching entries. Order: entries, then banks with a matching use case in production, then the newest entry. An entry that only restricts or blocks the vendor's tool is kept, marked "Restricted" and sorted last.

Counts: 4 of 141 profiled banks qualify; 6 distinct sources cited in the table. Data checked 2026-10-28; ranking template updated 2026-10-30.

## What are the caveats?

Naming Azure OpenAI on the public record is evidence of a relationship, a pilot or a policy, not of contract size or exclusivity; many banks use several providers and do not name them all.

Banks absent from the table have nothing matching on the record this site holds, which is not evidence that they do nothing. Each row links the bank's own page, where every entry carries its sources.

## FAQ

### Which bank ranks first?

UBS (US) leads with 4 entries: Microsoft Azure OpenAI Service and Azure AI Search (use case, in production, Oct 13, 2026). UBS Group AG is second with 4.

### How many large banks name Azure OpenAI in sourced AI records?

4 of the 141 profiled banks (120 US, 21 non-US groups). Among those listed, 2 are US banks and 2 non-US groups.

### What counts, and what does not?

A bank is listed when at least one use case, timeline move, platform note, section row, number, quote or leader entry on its profile matches the pattern Azure OpenAI. Score = number of matching entries. Order: entries, then banks with a matching use case in production, then the newest entry. An entry that only restricts or blocks the vendor's tool is kept, marked "Restricted" and sorted last. Source: the 141 bank profiles on this site (lib/banks), every entry dated and sourced.

### Is this a measure of capability?

No. Every row is a sourced fact on the public record: what the bank, a regulator, a filing or an independent outlet has put on the record. The page does not rate how well anything works.

### When was this checked, and how often does it update?

The data behind the table was last checked on 2026-10-28 (bank profiles). The page recomputes whenever that dataset changes and is republished with the site; it is never edited by hand.

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- [All ranked answers](https://www.bankingnewsai.com/banks/leaders)

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Canonical page: https://www.bankingnewsai.com/banks/leaders/use-azure-openai
Part of [BankingNewsAI](https://www.bankingnewsai.com/) — a free daily brief on AI in banking, an AI regulation tracker (45 authorities, 260 documents) and AI-strategy profiles of the 120 largest US banks. Markdown versions of every reference page: append `.md` to the page URL; index at https://www.bankingnewsai.com/llms.txt.
