# HSBC USA vs peers: AI and technology compared

Source: https://www.bankingnewsai.com/banks/hsbc-usa/vs-peers
Last updated: Oct 19, 2026

*Part of the [HSBC USA AI strategy profile](https://www.bankingnewsai.com/banks/hsbc-usa). Peer group: Citigroup, TD Bank (U.S.), Santander US, BMO (U.S.), Deutsche Bank (U.S.), CIBC Bank USA, UBS (US), Barclays US Consumer Bank.*

## How does HSBC USA compare with its peers on AI and technology?

On this site's AI disclosure index HSBC USA scores 81.9 (#17 of 120 US banks), fifth in a nine-bank group of US banks run inside global or foreign-parented programs, behind Citigroup (94.9), TD Bank US (91.8), Santander US (87.2) and BMO US (85.8), and ahead of Deutsche Bank US (77.4), CIBC US (77), UBS US (75.3) and Barclays US (55.5). It leads the group on its own primary disclosures and on disclosed numbers, almost all of them group figures: 85% of HSBC employees had generative-AI tools and 50 processes were being redesigned with AI (February 2026), a Google Cloud partnership targets more than 200 use cases over two years (June 2026), and Microsoft says HSBC committed to 200,000 Copilot seats (July 2026). Its US-specific record is in payments and research: HSBC extended its Tokenised Deposit Service to US corporate clients in April 2026, and its US wealth arm found that 57% of affluent US investors use AI for financial tasks but only 7% say it drove their last major decision. Its gap is US deployment. HSBC USA has 7 of 16 described use cases in production, last in the group, and discloses no US budget or user count. Citi reports more than 80% of colleagues using AI tools and an AI wealth adviser, Citi Sky, for Citigold clients; TD's US bank has 1,800 developers on GitHub Copilot and TD reports C$195 million of AI value in the first three quarters of fiscal 2026. ([Banking Dive](https://bankingdive.com/news/hsbc-generative-ai-leading-investment-elhedery/813353), [Bloomberg](https://bloomberg.com/news/articles/2026-06-17/hsbc-google-ai-partnership-set-to-add-over-100-million-gains), [Microsoft](https://www.microsoft.com/en-us/investor/events/fy-2026/earnings-fy-2026-q4), [PYMNTS](https://www.pymnts.com/blockchain/2026/banks-bet-big-on-tokenized-deposits-to-power-real-time-treasury/), [Business Wire via FT Markets](https://markets.ft.com/data/announce/detail?dockey=600-202606241300BIZWIRE_USPRX____20260624_BW836719-1), [Citigroup](https://www.citigroup.com/rcs/citigpa/storage/public/Earnings/Q12026/2026psqtr1rslt.pdf), [Citigroup (PR Newswire)](https://www.prnewswire.com/news-releases/citi-wealth-unveils-citi-sky--an-ai-powered-member-of-the-citi-wealth-team-built-using-google-cloud-and-google-deepmind-technologies-302749822.html), [MarketBeat (Yahoo Finance)](https://finance.yahoo.com/markets/stocks/articles/td-bank-targets-100-u-230222427.html), [PYMNTS](https://www.pymnts.com/earnings/2026/td-bank-unlocks-141-million-dollars-ai-value-months-ahead-schedule/))

## Where does HSBC lead its peers on AI?

- **The most disclosed AI numbers in the group.** HSBC USA scores 20 on disclosed numbers and 27 on its own primary disclosures, first of nine on both. The figures run from 85% of employees with generative-AI tools and five-times-faster vulnerability patching (February 2026) to about 31,000 engineers with AI coding assistants and more than 100 generative-AI use cases, about half in production (April 2026), all reported at group level. ([Banking Dive](https://bankingdive.com/news/hsbc-generative-ai-leading-investment-elhedery/813353), [HSBC](https://hsbc.com/-/files/hsbc/investors/hsbc-results/2025/annual/pdfs/hsbc-holdings-plc/260225-annual-results-2025-fixed-income-investor-presentation.pdf), [HSBC](https://hsbc.com/-/files/hsbc/news-and-insight/2026/pdf/260402-video-transcript-on-the-future-of-hsbc-and-ai.pdf))
- **Financial-crime AI with a published scale.** HSBC co-developed Dynamic Risk Assessment with Google, which it says screens about 980 million transactions a month, finds two to four times more financial crime and produces 60% fewer false positives; the June 2026 Google Cloud deal targets earlier intervention across nearly 1 billion monthly transactions. TD's US bank, by contrast, reports AML through its remediation bill, about $550 million guided for fiscal 2026. ([HSBC](https://hsbc.com/news-and-views/views/hsbc-views/harnessing-the-power-of-ai-to-fight-financial-crime), [Google Cloud (PR Newswire)](https://www.prnewswire.com/news-releases/hsbc-and-google-cloud-announce-transformative-ai-banking-partnership-302802395.html), [MarketBeat (Yahoo Finance)](https://finance.yahoo.com/markets/stocks/articles/td-bank-targets-100-u-230222427.html))
- **Tokenised deposits and agentic payments live in the US, alongside Citi.** HSBC extended its Tokenised Deposit Service to the United States in April 2026, and in October 2026 Ant Digital ran a technical test of AI agents paying with HSBC tokenised deposits through HSBC's MCP interface. Citi Token Services is live in seven markets including the US and is linked to a 24/7 USD clearing network of 300-plus financial institutions. ([PYMNTS](https://www.pymnts.com/blockchain/2026/banks-bet-big-on-tokenized-deposits-to-power-real-time-treasury/), [Ant Digital Technologies (PR Newswire via Yahoo Finance)](https://finance.yahoo.com/technology/ai/articles/ant-digital-technologies-hsbc-announce-063000243.html), [Citigroup](https://www.citigroup.com/global/news/press-release/2026/citi-token-services-expands-global-footprint-japan-united-arab-emirates), [Citigroup](https://www.citigroup.com/global/news/press-release/2026/siam-commercial-bank-citi-24-7-usd-clearing-near-real-time-cross-border-payments-citi-token-services))
- **A named chief AI officer and a central model platform.** HSBC named David Rice its first chief AI officer from April 1, 2026 and widened CTO Mario Shamtani's remit to a central AI platform; it also signed a multi-year Mistral agreement to run models on its own systems (December 2025). Barclays US runs under its group program with generative-AI call summaries as its headline US use case. ([HSBC](https://hsbc.com/news-and-views/news/media-releases/2026/david-rice-announced-as-chief-ai-officer), [Banking Dive](https://bankingdive.com/news/hsbc-david-rice-ai-chief-cto-mario-shamtani-expanded-role-elhedery/815655), [HSBC](https://hsbc.com/news-and-views/news/media-releases/2025/hsbc-and-mistral-ai-join-forces-to-accelerate-ai-adoption-across-global-bank), [Barclays](https://home.barclays/news/press-releases/20260/02/barclays-harnesses-genai-to-deliver-world-class-customer-service1/))

## Where does HSBC trail its peers on AI?

- **The fewest AI use cases in production in the group.** HSBC USA's profile records 7 of 16 described use cases in production, last of nine; Citigroup records 15 of 20 and BMO US 14 of 16. Many of HSBC's entries, from Smart Checking trade documents to HSBCnio's planned 'Ask HSBC' assistant, are rolling out or announced, and several are live first in the UK, Hong Kong or the UAE. ([PYMNTS](https://pymnts.com/news/artificial-intelligence/2026/hsbc-deploys-ai-to-enhance-trade-finance-operations), [HSBC](https://www.hsbc.com/news-and-views/news/hsbc-news-archive/hsbc-launches-hsbcnio-digital-banking-solution-for-businesses), [Citigroup](https://www.citigroup.com/rcs/citigpa/storage/public/Earnings/Q12026/2026psqtr1rslt.pdf), [BMO Financial Group (investor relations)](https://www.bmo.com/ir/files/pdfs/BMOInvestorDayPresentation.pdf))
- **No US-specific AI budget or user count.** HSBC's US deployments, budgets and AI headcount are not disclosed separately from the group. TD's US bank reports 1,800 developers on GitHub Copilot and a 30-40% technology-capacity gain (September 2026); CIBC's US technology chief manages $250 million of US tech spend; HSBC USA reports 1,948 employees in total. ([HSBC USA Inc. (SEC filing)](https://www.sec.gov/Archives/edgar/data/83246/000008324626000005/hsbcusa-20251231.htm), [MarketBeat (Yahoo Finance)](https://finance.yahoo.com/markets/stocks/articles/td-bank-targets-100-u-230222427.html), [American Banker](https://americanbanker.com/news/2026-the-most-powerful-women-in-banking-women-to-watch-25-brittany-scott-cibc-u-s))
- **Less independent coverage than Citi and TD.** HSBC USA scores 18 on independent sources, sixth of nine; Citigroup scores 42 and TD US 27. Most of HSBC's AI record comes from group releases, investor transcripts and its own research, such as the June 2026 study of affluent US investors. ([HSBC](https://hsbc.com/-/files/hsbc/investors/hsbc-results/2026/interim/pdfs/hsbc-holdings-plc/260806-interim-results-2026-presentation-to-investors-and-analysts-transcript.pdf), [HSBC](https://hsbc.com/-/files/hsbc/media/media-release/2026/260624-the-ai-trust-threshold.pdf), [Citigroup](https://www.citigroup.com/rcs/citigpa/storage/public/Earnings/Q12026/2026psqtr1rslt.pdf))
- **No client AI assistant in the US app, while Citi and Barclays US ship one.** HSBC's September 2026 US Premier relaunch added brokerage account opening and real-time fund trading to the US app but no AI assistant. Citi is rolling out Citi Sky, an AI wealth adviser, to Citigold clients from summer 2026, and Barclays' CEO says the US app's conversational AI tool answers queries 95% faster. ([HSBC (Business Wire via FT Markets)](https://markets.ft.com/data/announce/full?dockey=600-202609181009BIZWIRE_USPRX____20260918_BW046285-1), [Citigroup (PR Newswire)](https://www.prnewswire.com/news-releases/citi-wealth-unveils-citi-sky--an-ai-powered-member-of-the-citi-wealth-team-built-using-google-cloud-and-google-deepmind-technologies-302749822.html), [Yahoo Finance (Quartr)](https://finance.yahoo.com/quote/BARC.L/earnings/BARC.L-Q4-2025-earnings_call-391930.html))

## Where does HSBC rank against its peers on AI disclosure?

Scores from the US AI disclosure index of 120 banks (0–100; 45% of the weight on independent coverage). The index measures what each bank has put on the public record and what outside outlets have reported about its AI, not capability or spending; every count is of entries on that bank's profile, each of which cites its sources.

| Bank | Score | Rank | Independent sources | Own disclosures | Use cases in production | Moves, last 12 months | Named AI platform |
| --- | --- | --- | --- | --- | --- | --- | --- |
| [Citigroup](https://www.bankingnewsai.com/banks/citigroup) | [94.9](https://www.bankingnewsai.com/banks/ai-index) | #2 of 120 | [42](https://www.bankingnewsai.com/banks/citigroup#sources) | [19](https://www.bankingnewsai.com/banks/citigroup#sources) | [15 of 20](https://www.bankingnewsai.com/banks/citigroup#where) | [34](https://www.bankingnewsai.com/banks/citigroup#timeline) | Citi Stylus Workspaces ([The Wall Street Journal](https://www.wsj.com/cio-journal/the-ai-superfans-companies-count-on-to-convert-the-skeptics-5b301a90), [Citigroup](https://www.citigroup.com/rcs/citigpa/storage/public/Earnings/Q12026/2026psqtr1rslt.pdf)) |
| [TD Bank (U.S.)](https://www.bankingnewsai.com/banks/td-bank-us) | [91.8](https://www.bankingnewsai.com/banks/ai-index) | #4 of 120 | [27](https://www.bankingnewsai.com/banks/td-bank-us#sources) | [23](https://www.bankingnewsai.com/banks/td-bank-us#sources) | [13 of 18](https://www.bankingnewsai.com/banks/td-bank-us#where) | [28](https://www.bankingnewsai.com/banks/td-bank-us#timeline) | Layer 6 and TD AI Prism ([TD Bank Group](https://stories.td.com/ca/en/news/2025-06-11-td-announces-launch-of-groundbreaking-predictive-foundation), [TD Bank Group](https://stories.td.com/ca/en/news/2026-05-21-td-launches-agentic-ai-to-transform-real-estate-secured-lend), [TD Bank Group](https://stories.td.com/ca/en/news/2026-01-16-td-wins-big-innovation-awards-for-fifth-consecutive-year-e2-80-af), [American Banker](https://www.americanbanker.com/news/td-banks-maksims-volkovs-is-4-on-the-most-innovative-people-in-finance-ranking)) |
| [Santander US](https://www.bankingnewsai.com/banks/santander-us) | [87.2](https://www.bankingnewsai.com/banks/ai-index) | #8 of 120 | [24](https://www.bankingnewsai.com/banks/santander-us#sources) | [22](https://www.bankingnewsai.com/banks/santander-us#sources) | [10 of 15](https://www.bankingnewsai.com/banks/santander-us#where) | [28](https://www.bankingnewsai.com/banks/santander-us#timeline) | ONE Transformation: shared platforms, AI for every employee, agentic commerce ([Bloomberg](https://bloomberg.com/news/articles/2026-02-25/santander-s-botin-sees-1-billion-ai-boost-amid-efficiency-push), [PYMNTS](https://www.pymnts.com/news/artificial-intelligence/2026/santander-equips-all-workers-with-ai-and-seeks-1-15-billion-business-value/), [PYMNTS](https://www.pymnts.com/news/b2b-payments/2026/santanders-getnet-plugs-merchants-into-agentic-commerce/), [Banking Dive](https://www.bankingdive.com/news/santander-webster-management-roles-swati-bhatia-leaving/816983/), [Business Wire via FT Markets](https://markets.ft.com/data/announce/full?dockey=600-202608200334BIZWIRE_USPRX____20260820_BW118649-1)) |
| [BMO (U.S.)](https://www.bankingnewsai.com/banks/bmo-us) | [85.8](https://www.bankingnewsai.com/banks/ai-index) | #10 of 120 | [16](https://www.bankingnewsai.com/banks/bmo-us#sources) | [26](https://www.bankingnewsai.com/banks/bmo-us#sources) | [14 of 16](https://www.bankingnewsai.com/banks/bmo-us#where) | [33](https://www.bankingnewsai.com/banks/bmo-us#timeline) | Lumi, Aura and the Institute for Applied AI & Quantum ([BMO](https://www.bmo.com/en-ca/main/about-bmo/news-insights/blog/meet-lumi-assistant-bmos-award-winning-ai-tool-empowering-team-bmo), [BMO AI Hub](https://ai.bmo.com/our-stories/aura-helping-power-bmos-goal-of-50-faster-underwriting-by-2028), [BMO](https://newsroom.bmo.com/2026-04-09-BMO-Establishes-Institute-for-Applied-Artificial-Intelligence-Quantum)) |
| [HSBC USA (this page)](https://www.bankingnewsai.com/banks/hsbc-usa) | [81.9](https://www.bankingnewsai.com/banks/ai-index) | #17 of 120 | [18](https://www.bankingnewsai.com/banks/hsbc-usa#sources) | [27](https://www.bankingnewsai.com/banks/hsbc-usa#sources) | [7 of 16](https://www.bankingnewsai.com/banks/hsbc-usa#where) | [31](https://www.bankingnewsai.com/banks/hsbc-usa#timeline) | The group AI programme: Google Cloud, Mistral and a central model platform ([Banking Dive](https://bankingdive.com/news/hsbc-david-rice-ai-chief-cto-mario-shamtani-expanded-role-elhedery/815655), [Banking Dive](https://bankingdive.com/news/hsbc-generative-ai-leading-investment-elhedery/813353), [Bloomberg](https://bloomberg.com/news/articles/2026-06-17/hsbc-google-ai-partnership-set-to-add-over-100-million-gains), [Financial Times](https://ft.com/content/7b8e4ea8-ae17-4ada-9117-9f859589ce1d)) |
| [Deutsche Bank (U.S.)](https://www.bankingnewsai.com/banks/deutsche-bank-us) | [77.4](https://www.bankingnewsai.com/banks/ai-index) | #24 of 120 | [19](https://www.bankingnewsai.com/banks/deutsche-bank-us#sources) | [21](https://www.bankingnewsai.com/banks/deutsche-bank-us#sources) | [9 of 14](https://www.bankingnewsai.com/banks/deutsche-bank-us#where) | [17](https://www.bankingnewsai.com/banks/deutsche-bank-us#timeline) | Group AI programme (2025–2028 targets) and the Corporate Bank credit process ([Deutsche Bank](https://investor-relations.db.com/files/documents/other-presentations-and-events/2025/IDD-2025-Presentation-Private-Bank-Claudio-de-Sanctis.pdf), [Deutsche Bank](https://investor-relations.db.com/files/documents/other-presentations-and-events/2025/IDD-2025-Q&A-Transcript.pdf), [Deutsche Bank](https://investor-relations.db.com/files/documents/quarterly-results/2026/Q1-2026-Analyst-Call-Transcript-For-Upload.pdf), [Deutsche Bank](https://hauptversammlung.db.com/files/documents/2026/AGM-2026-Speech-Sewing.pdf), [Deutsche Bank Corporate Bank](https://corporates.db.com/more/latest-news/deutsche-bank-supports-data-centre-development-in-virginia)) |
| [CIBC Bank USA](https://www.bankingnewsai.com/banks/cibc-us) | [77](https://www.bankingnewsai.com/banks/ai-index) | #25 of 120 | [12](https://www.bankingnewsai.com/banks/cibc-us#sources) | [23](https://www.bankingnewsai.com/banks/cibc-us#sources) | [14 of 17](https://www.bankingnewsai.com/banks/cibc-us#where) | [22](https://www.bankingnewsai.com/banks/cibc-us#timeline) | CAI, the CIBC AI platform, plus Smart Library and the Agents Marketplace ([CIBC](https://cibc.com/en/about-cibc/future-banking/ai/leadership/scaling-ai-cai-platform.html), [CIBC](https://www.cibc.com/en/about-cibc/future-banking/ai/leadership/enterprise-generative-ai.html), [CNW via FT Markets](https://markets.ft.com/data/announce/detail?dockey=600-202607280853CANADANWCANADAPR_C7795-1), [CIBC](https://cibc.com/content/dam/cibc-public-assets/about-cibc/investor-relations/pdfs/annual_meetings/2026/hkc-agm-2026-en.pdf), [CIBC](https://cibc.com/en/about-cibc/future-banking/ai/leadership/agentic-ai-humans-in-control.html), [CIBC](https://www.cibc.com/content/dam/cibc-public-assets/about-cibc/investor-relations/pdfs/quarterly-results/2026/q326report-en.pdf), [Yahoo Finance](https://finance.yahoo.com/markets/stocks/articles/cibc-cm-q2-2026-earnings-184517426.html)) |
| [UBS (US)](https://www.bankingnewsai.com/banks/ubs-usa) | [75.3](https://www.bankingnewsai.com/banks/ai-index) | #31 of 120 | [21](https://www.bankingnewsai.com/banks/ubs-usa#sources) | [9](https://www.bankingnewsai.com/banks/ubs-usa#sources) | [10 of 14](https://www.bankingnewsai.com/banks/ubs-usa#where) | [22](https://www.bankingnewsai.com/banks/ubs-usa#timeline) | UBS Claves, the Chief AI Office and the 'Big Rocks' ([UBS](https://www.ubs.com/global/en/our-firm/what-we-do/technology/innovation-and-ai.html), [UBS](https://ubs.com/global/en/media/display-page-ndp/en-20251016-ai-strategy.html), [UBS](https://ubs.com/us/en/wealth-management/financial-advisor-experience/articles/ai-for-financial-advisors.html)) |
| [Barclays US Consumer Bank](https://www.bankingnewsai.com/banks/barclays-us) | [55.5](https://www.bankingnewsai.com/banks/ai-index) | #51 of 120 | [10](https://www.bankingnewsai.com/banks/barclays-us#sources) | [11](https://www.bankingnewsai.com/banks/barclays-us#sources) | [8 of 12](https://www.bankingnewsai.com/banks/barclays-us#where) | [16](https://www.bankingnewsai.com/banks/barclays-us#timeline) | GenAI call summarisation under Barclays' group AI programme ([Barclays](https://home.barclays/news/press-releases/20260/02/barclays-harnesses-genai-to-deliver-world-class-customer-service1/), [American Banker](https://www.americanbanker.com/news/barclays-to-buy-best-egg-for-800m-and-expand-u-s-footprint), [Business Wire via FT Markets](https://markets-data-api-proxy.ft.com/data/announce/full?dockey=600-202604141058BIZWIRE_USPRX____20260414_BW065778-1)) |

## On which parts of the AI record is HSBC ahead of or behind its peers?

Each row is one input of the index, counted on the profiles of HSBC and the 8 peers that are scored on the same basis. "Place" is HSBC's position in the group of 9 (1st = most).

| Component (weight) | HSBC | Peer median | Most in the group | Place |
| --- | --- | --- | --- | --- |
| Independent sources (45%) | 18 | 20 | [Citi (42)](https://www.bankingnewsai.com/banks/citigroup) | 6th of 9 |
| Use cases in production (10%) | 7 | 11.5 | [Citi (15)](https://www.bankingnewsai.com/banks/citigroup) | 9th of 9 |
| Own primary disclosures (10%) | 27 | 21.5 | [HSBC (27)](https://www.bankingnewsai.com/banks/hsbc-usa) | 1st of 9 |
| Dated moves, last 12 months (10%) | 31 | 25 | [Citi (34)](https://www.bankingnewsai.com/banks/citigroup) | 3rd of 9 |
| Disclosed numbers (5%) | 20 | 17 | [HSBC (20)](https://www.bankingnewsai.com/banks/hsbc-usa) | 1st of 9 |
| Named AI leaders (5%) | 16 | 15 | [Santander (23)](https://www.bankingnewsai.com/banks/santander-us) | 3rd of 9 |
| Use cases described (5%) | 16 | 15.5 | [Citi (20)](https://www.bankingnewsai.com/banks/citigroup) | 4th of 9 |

## What has each bank in HSBC's peer group disclosed about its AI?

Facts from each bank's profile, cited to the profile's own sources. "Not disclosed" means the bank's public record, as cited on its profile, does not state it.

| Bank | Platform or assistant, as the profile names it | AI leaders named | Headline AI number disclosed | Patents on the record | Open AI roles |
| --- | --- | --- | --- | --- | --- |
| [HSBC USA](https://www.bankingnewsai.com/banks/hsbc-usa) | The group AI programme: Google Cloud, Mistral and a central model platform ([Banking Dive](https://bankingdive.com/news/hsbc-david-rice-ai-chief-cto-mario-shamtani-expanded-role-elhedery/815655), [Banking Dive](https://bankingdive.com/news/hsbc-generative-ai-leading-investment-elhedery/813353), [Bloomberg](https://bloomberg.com/news/articles/2026-06-17/hsbc-google-ai-partnership-set-to-add-over-100-million-gains), [Financial Times](https://ft.com/content/7b8e4ea8-ae17-4ada-9117-9f859589ce1d)) | [16, incl. Jason Henderson (Chief Executive Officer, HSBC USA)](https://www.bankingnewsai.com/banks/hsbc-usa#people) ([Banking Dive](https://www.bankingdive.com/news/hsbc-jason-henderson-us-ceo-interim-roberts-mcgeough-nelson/807433/)) | Employees with gen-AI tools: 85% (Feb 25, 2026) ([Banking Dive](https://bankingdive.com/news/hsbc-generative-ai-leading-investment-elhedery/813353)) | 3 patents listed on the profile, e.g. US 2025/0348706 A1 (Sheaf neural networks for monitoring network effect propagation) ([Google Patents (USPTO)](https://patents.google.com/patent/US20250348706A1/en)) | Not surveyed |
| [Citigroup](https://www.bankingnewsai.com/banks/citigroup) | Citi Stylus Workspaces ([The Wall Street Journal](https://www.wsj.com/cio-journal/the-ai-superfans-companies-count-on-to-convert-the-skeptics-5b301a90), [Citigroup](https://www.citigroup.com/rcs/citigpa/storage/public/Earnings/Q12026/2026psqtr1rslt.pdf)) | [18, incl. Tim Ryan (Head of Technology and Business Enablement)](https://www.bankingnewsai.com/banks/citigroup#people) ([Reuters](https://www.reuters.com/business/finance/citigroup-says-ai-helps-speed-account-openings-systems-upgrades-2026-04-08/)) | Colleagues using AI tools: 80%+ (Apr 14, 2026) ([Citigroup](https://www.citigroup.com/rcs/citigpa/storage/public/Earnings/Q12026/2026psqtr1rslt.pdf)) | 4 patents listed on the profile, e.g. US 12,450,494 B1 (Validating autonomous AI agents using generative AI) ([Google Patents (USPTO)](https://patents.google.com/patent/US12450494B1/en)) | [12+ open AI roles (Oct 1, 2026); most in AI engineering](https://www.bankingnewsai.com/banks/citigroup#roles) |
| [TD Bank (U.S.)](https://www.bankingnewsai.com/banks/td-bank-us) | Layer 6 and TD AI Prism ([TD Bank Group](https://stories.td.com/ca/en/news/2025-06-11-td-announces-launch-of-groundbreaking-predictive-foundation), [TD Bank Group](https://stories.td.com/ca/en/news/2026-05-21-td-launches-agentic-ai-to-transform-real-estate-secured-lend), [TD Bank Group](https://stories.td.com/ca/en/news/2026-01-16-td-wins-big-innovation-awards-for-fifth-consecutive-year-e2-80-af), [American Banker](https://www.americanbanker.com/news/td-banks-maksims-volkovs-is-4-on-the-most-innovative-people-in-finance-ranking)) | [13, incl. Maksims Volkovs (SVP and Chief AI Scientist, Layer 6)](https://www.bankingnewsai.com/banks/td-bank-us#people) ([American Banker](https://www.americanbanker.com/news/td-banks-maksims-volkovs-is-4-on-the-most-innovative-people-in-finance-ranking), [TD Bank Group](https://stories.td.com/ca/en/news/2026-01-16-td-wins-big-innovation-awards-for-fifth-consecutive-year-e2-80-af)) | AI value target: C$200 million (FY2026), C$1 billion a year medium term (Aug 27, 2026) ([PYMNTS](https://www.pymnts.com/earnings/2026/td-bank-unlocks-141-million-dollars-ai-value-months-ahead-schedule/), [Banking Dive](https://www.bankingdive.com/news/td-investor-day-ceo-chun-salom-cost-cuts-branches/761458/)) | 5 patents listed on the profile, e.g. US 2024/0127036 A1 (Multi-event time-series encoding) ([Google Patents (USPTO)](https://patents.google.com/patent/US20240127036A1/en)) | [12+ open AI roles (Oct 1, 2026); most in ML & data science](https://www.bankingnewsai.com/banks/td-bank-us#roles) |
| [Santander US](https://www.bankingnewsai.com/banks/santander-us) | ONE Transformation: shared platforms, AI for every employee, agentic commerce ([Bloomberg](https://bloomberg.com/news/articles/2026-02-25/santander-s-botin-sees-1-billion-ai-boost-amid-efficiency-push), [PYMNTS](https://www.pymnts.com/news/artificial-intelligence/2026/santander-equips-all-workers-with-ai-and-seeks-1-15-billion-business-value/), [PYMNTS](https://www.pymnts.com/news/b2b-payments/2026/santanders-getnet-plugs-merchants-into-agentic-commerce/), [Banking Dive](https://www.bankingdive.com/news/santander-webster-management-roles-swati-bhatia-leaving/816983/), [Business Wire via FT Markets](https://markets.ft.com/data/announce/full?dockey=600-202608200334BIZWIRE_USPRX____20260820_BW118649-1)) | [23, incl. Christiana Riley (CEO, Santander US and US country head)](https://www.bankingnewsai.com/banks/santander-us#people) ([Banking Dive](https://www.bankingdive.com/news/santander-acquiring-webster-bank-12b/811270/), [Business Wire via FT Markets](https://markets.ft.com/data/announce/full?dockey=600-202608200334BIZWIRE_USPRX____20260820_BW118649-1), [American Banker](https://www.americanbanker.com/news/2026-the-most-powerful-women-in-banking-women-to-watch-1-christiana-riley-santander-u-s)) | AI contribution to 2028 targets: > €1 billion: ≈ €300m revenue, ≈ €700m cost (Feb 25, 2026) ([Bloomberg](https://bloomberg.com/news/articles/2026-02-25/santander-s-botin-sees-1-billion-ai-boost-amid-efficiency-push)) | 1 patent listed on the profile, e.g. US 2023/0377033 A1 (Santander Consumer USA: simulating a loan payment structure on an interactive interface) ([Google Patents (USPTO)](https://patents.google.com/patent/US20230377033A1/en)) | Not surveyed |
| [BMO (U.S.)](https://www.bankingnewsai.com/banks/bmo-us) | Lumi, Aura and the Institute for Applied AI & Quantum ([BMO](https://www.bmo.com/en-ca/main/about-bmo/news-insights/blog/meet-lumi-assistant-bmos-award-winning-ai-tool-empowering-team-bmo), [BMO AI Hub](https://ai.bmo.com/our-stories/aura-helping-power-bmos-goal-of-50-faster-underwriting-by-2028), [BMO](https://newsroom.bmo.com/2026-04-09-BMO-Establishes-Institute-for-Applied-Artificial-Intelligence-Quantum)) | [15, incl. Kristin Milchanowski (Chief AI & Quantum Officer)](https://www.bankingnewsai.com/banks/bmo-us#people) ([BMO](https://newsroom.bmo.com/2026-04-09-BMO-Establishes-Institute-for-Applied-Artificial-Intelligence-Quantum), [American Banker](https://www.americanbanker.com/news/bmos-kristin-milchanowski-is-39-on-the-most-innovative-people-in-finance-ranking)) | Employee AI adoption: > 96% (Apr 24, 2026) ([BMO](https://newsroom.bmo.com/2026-04-24-BMO-Launches-Return-on-Intelligence-Podcast-AI,-Quantum,-and-the-New-Rules-of-Decision-Making)) | 4 patents listed on the profile, e.g. US 2026/0119566 A1 (Machine-learning database search and knowledge mining over query logs) ([Google Patents (USPTO)](https://patents.google.com/patent/US20260119566A1/en)) | [7 open AI roles (Sep 24, 2026); most in AI engineering](https://www.bankingnewsai.com/banks/bmo-us#roles) |
| [Deutsche Bank (U.S.)](https://www.bankingnewsai.com/banks/deutsche-bank-us) | Group AI programme (2025–2028 targets) and the Corporate Bank credit process ([Deutsche Bank](https://investor-relations.db.com/files/documents/other-presentations-and-events/2025/IDD-2025-Presentation-Private-Bank-Claudio-de-Sanctis.pdf), [Deutsche Bank](https://investor-relations.db.com/files/documents/other-presentations-and-events/2025/IDD-2025-Q&A-Transcript.pdf), [Deutsche Bank](https://investor-relations.db.com/files/documents/quarterly-results/2026/Q1-2026-Analyst-Call-Transcript-For-Upload.pdf), [Deutsche Bank](https://hauptversammlung.db.com/files/documents/2026/AGM-2026-Speech-Sewing.pdf), [Deutsche Bank Corporate Bank](https://corporates.db.com/more/latest-news/deutsche-bank-supports-data-centre-development-in-virginia)) | [15, incl. Christian Sewing (Chief Executive Officer, Deutsche Bank AG)](https://www.bankingnewsai.com/banks/deutsche-bank-us#people) ([Deutsche Bank](https://investor-relations.db.com/files/documents/other-presentations-and-events/2025/IDD-2025-Q&A-Transcript.pdf), [Deutsche Bank](https://hauptversammlung.db.com/files/documents/2026/AGM-2026-Speech-Sewing.pdf)) | Inbound inquiries assisted by conversational AI: > 80% (target) (Nov 17, 2025) ([Deutsche Bank](https://investor-relations.db.com/files/documents/other-presentations-and-events/2025/IDD-2025-Presentation-Private-Bank-Claudio-de-Sanctis.pdf)) | None found (the profile's patent search) ([Deutsche Bank](https://db.com/what-we-do/focus-topics/tech/index)) | [2 open AI roles (Oct 1, 2026); most in AI product & strategy](https://www.bankingnewsai.com/banks/deutsche-bank-us#roles) |
| [CIBC Bank USA](https://www.bankingnewsai.com/banks/cibc-us) | CAI, the CIBC AI platform, plus Smart Library and the Agents Marketplace ([CIBC](https://cibc.com/en/about-cibc/future-banking/ai/leadership/scaling-ai-cai-platform.html), [CIBC](https://www.cibc.com/en/about-cibc/future-banking/ai/leadership/enterprise-generative-ai.html), [CNW via FT Markets](https://markets.ft.com/data/announce/detail?dockey=600-202607280853CANADANWCANADAPR_C7795-1), [CIBC](https://cibc.com/content/dam/cibc-public-assets/about-cibc/investor-relations/pdfs/annual_meetings/2026/hkc-agm-2026-en.pdf), [CIBC](https://cibc.com/en/about-cibc/future-banking/ai/leadership/agentic-ai-humans-in-control.html), [CIBC](https://www.cibc.com/content/dam/cibc-public-assets/about-cibc/investor-relations/pdfs/quarterly-results/2026/q326report-en.pdf), [Yahoo Finance](https://finance.yahoo.com/markets/stocks/articles/cibc-cm-q2-2026-earnings-184517426.html)) | [12, incl. Kevin Li (President and CEO, CIBC Bank USA)](https://www.bankingnewsai.com/banks/cibc-us#people) ([American Banker](https://www.americanbanker.com/news/canadian-bank-cibc-promotes-kevin-li-to-lead-u-s-unit), [American Banker](https://www.americanbanker.com/news/u-s-units-strong-results-push-cibcs-profits-higher)) | Hours saved by AI tools, Q1 fiscal 2026: 1.2 million (Apr 16, 2026) ([CIBC](https://cibc.com/content/dam/cibc-public-assets/about-cibc/investor-relations/pdfs/annual_meetings/2026/hkc-agm-2026-en.pdf)) | 2 patents listed on the profile, e.g. US 2026/0236540 A1 (Generating a digital document: classification model, vector database and language generation model) ([Google Patents (USPTO)](https://patents.google.com/patent/US20260236540A1/en)) | Not surveyed |
| [UBS (US)](https://www.bankingnewsai.com/banks/ubs-usa) | UBS Claves, the Chief AI Office and the 'Big Rocks' ([UBS](https://www.ubs.com/global/en/our-firm/what-we-do/technology/innovation-and-ai.html), [UBS](https://ubs.com/global/en/media/display-page-ndp/en-20251016-ai-strategy.html), [UBS](https://ubs.com/us/en/wealth-management/financial-advisor-experience/articles/ai-for-financial-advisors.html)) | [15, incl. Sergio Ermotti (Group Chief Executive Officer)](https://www.bankingnewsai.com/banks/ubs-usa#people) ([Banking Dive](https://bankingdive.com/news/ubs-deploys-ai-programs-unlock-efficiency-ermotti-magazzeni-credit-suisse/811572)) | Live AI use cases (group): 300+ (Oct 16, 2025) ([UBS](https://ubs.com/global/en/media/display-page-ndp/en-20251016-ai-strategy.html)) | 2 patents listed on the profile, e.g. US 11,429,879 B2 (Identifying dynamic thematic relationships over time with machine-learning models) ([Google Patents (USPTO)](https://patents.google.com/patent/US11429879B2/en)) | [2 open AI roles (Sep 24, 2026); most in AI product & strategy](https://www.bankingnewsai.com/banks/ubs-usa#roles) |
| [Barclays US Consumer Bank](https://www.bankingnewsai.com/banks/barclays-us) | GenAI call summarisation under Barclays' group AI programme ([Barclays](https://home.barclays/news/press-releases/20260/02/barclays-harnesses-genai-to-deliver-world-class-customer-service1/), [American Banker](https://www.americanbanker.com/news/barclays-to-buy-best-egg-for-800m-and-expand-u-s-footprint), [Business Wire via FT Markets](https://markets-data-api-proxy.ft.com/data/announce/full?dockey=600-202604141058BIZWIRE_USPRX____20260414_BW065778-1)) | [13, incl. Denny Nealon (CEO, Barclays US Consumer Bank)](https://www.bankingnewsai.com/banks/barclays-us#people) ([American Banker](https://www.americanbanker.com/news/barclays-to-buy-best-egg-for-800m-and-expand-u-s-footprint), [PR Newswire (Barclays)](https://prnewswire.com/news-releases/barclays-completes-acquisition-of-best-egg-302760261.html)) | Calls summarised by GenAI since October 2025: > 8 million (Feb 5, 2026) ([Barclays](https://home.barclays/news/press-releases/20260/02/barclays-harnesses-genai-to-deliver-world-class-customer-service1/)) | 3 patents listed on the profile, e.g. US 2025/0284815 A1 (Managing changes to a computing environment: machine learning on change-request text) ([Google Patents (USPTO)](https://patents.google.com/patent/US20250284815A1/en)) | [2 open AI roles (Oct 1, 2026); most in AI product & strategy](https://www.bankingnewsai.com/banks/barclays-us#roles) |

## What are the latest dated moves on the AI record of HSBC and its peers?

The two newest dated entries of each bank since Oct 16, 2025, from the timelines of the profiles (which also log filings, results and deals that bear on the AI record), newest first.

| Date | Bank | Move |
| --- | --- | --- |
| Oct 13, 2026 | [Deutsche Bank](https://www.bankingnewsai.com/banks/deutsche-bank-us) | Farsight announces on-premise deployment in Europe and North America ([Farsight (GlobeNewswire via Yahoo Finance)](https://finance.yahoo.com/technology/ai/articles/deutsche-bank-deploys-farsight-premise-130000245.html)) |
| Oct 13, 2026 | [TD](https://www.bankingnewsai.com/banks/td-bank-us) | Agentic AI extended to mortgage funding and discharge ([TD Bank Group (Canada Newswire via Yahoo Finance)](https://finance.yahoo.com/technology/ai/articles/td-expands-agentic-ai-across-093000362.html)) |
| Oct 9, 2026 | [HSBC](https://www.bankingnewsai.com/banks/hsbc-usa) | Ant Digital test: AI agents pay with HSBC tokenised deposits ([Ant Digital Technologies (PR Newswire via Yahoo Finance)](https://finance.yahoo.com/technology/ai/articles/ant-digital-technologies-hsbc-announce-063000243.html)) |
| Oct 7, 2026 | [HSBC](https://www.bankingnewsai.com/banks/hsbc-usa) | US entrepreneur survey: 63% expect AI to raise headcount ([HSBC (Business Wire via Morningstar)](https://morningstar.com/news/business-wire/20261007888465/us-entrepreneurs-turn-to-ai-to-drive-growth-and-hiring-hsbc-study-finds)) |
| Oct 6, 2026 | [BMO](https://www.bankingnewsai.com/banks/bmo-us) | Evident AI Index 2026: top 20 overall, #2 for AI outcomes ([BMO (CNW via FT Markets)](https://markets.ft.com/data/announce/full?dockey=600-202610060700CANADANWCANADAPR_C6630-1)) |
| Oct 6, 2026 | [TD](https://www.bankingnewsai.com/banks/td-bank-us) | US survey: 69% would let a bank AI assistant complete a financial task ([TD Bank U.S. (Business Wire via Yahoo Finance)](https://finance.yahoo.com/technology/ai/articles/nearly-7-10-americans-let-123000213.html)) |
| Oct 1, 2026 | [Barclays US](https://www.bankingnewsai.com/banks/barclays-us) | Group expands Anthropic collaboration ([Anthropic](https://www.anthropic.com/news/barclays-scales-claude)) |
| Oct 1, 2026 | [CIBC](https://www.bankingnewsai.com/banks/cibc-us) | First named US technology, data and AI chief ([American Banker](https://www.americanbanker.com/list/2026-the-most-powerful-women-in-banking)) |
| Oct 1, 2026 | [Santander](https://www.bankingnewsai.com/banks/santander-us) | Riley: AI lets her 'vibe code' a CRM tool herself ([American Banker](https://www.americanbanker.com/news/2026-the-most-powerful-women-in-banking-women-to-watch-1-christiana-riley-santander-u-s)) |
| Oct 1, 2026 | [Citi](https://www.bankingnewsai.com/banks/citigroup) | Payments chief: no AI model to authorise payments ([American Banker](https://americanbanker.com/news/2026-the-most-powerful-women-in-banking-women-to-watch-7-debopama-sen-citi)) |
| Sep 29, 2026 | [Citi](https://www.bankingnewsai.com/banks/citigroup) | Market Guide platform relaunched with AI at Sibos ([Citigroup (Business Wire)](https://secure.businesswire.com/news/home/20260929289110/en/Citi-Investor-Services-Reimagines-Market-Guide-Platform-Harnessing-AI-to-Deliver-Timely-Intelligence-for-Decision-Makers)) |
| Sep 23, 2026 | [Deutsche Bank](https://www.bankingnewsai.com/banks/deutsche-bank-us) | Agentic Source of Wealth KYC tool live in Singapore and Hong Kong ([Finextra](https://finextra.com/newsarticle/48452/deutsche-bank-estimates-30-uplift-in-client-onboarding-by-deploying-kyc-ai)) |
| Sep 23, 2026 | [Santander](https://www.bankingnewsai.com/banks/santander-us) | Santander AI Lab launches A2K, a protocol for agent-to-knowledge access ([Banco Santander](https://www.santander.com/en/stories/a2k-a-new-protocol-for-connecting-ai-agents-to-governed-auditable-enterprise-knowledge)) |
| Sep 22, 2026 | [UBS](https://www.bankingnewsai.com/banks/ubs-usa) | Ermotti at the Bank of America conference ([Investing.com](https://investing.com/news/transcripts/ubs-at-bank-of-america-financials-conference-growth-meets-capital-pressure-93CH-4910194)) |
| Sep 22, 2026 | [BMO](https://www.bankingnewsai.com/banks/bmo-us) | C$1 billion a year from AI by 2030 ([MarketBeat (Yahoo Finance)](https://finance.yahoo.com/markets/stocks/articles/bmo-sees-loan-demand-surge-020206941.html)) |
| Sep 15, 2026 | [CIBC](https://www.bankingnewsai.com/banks/cibc-us) | Barclays conference: advisers from four to five meetings a day ([Investing.com](https://uk.investing.com/news/stock-market-news/cibc-at-barclays-conference-higher-returns-steady-growth-93CH-4870088)) |
| Sep 6, 2026 | [UBS](https://www.bankingnewsai.com/banks/ubs-usa) | AI proficiency required of new junior bankers ([Financial Times](https://www.ft.com/content/76b370ff-b5f6-4e22-aa30-da08b1abb8f8)) |
| Jul 28, 2026 | [Barclays US](https://www.bankingnewsai.com/banks/barclays-us) | Half-year results: no AI discussion on the call ([earnings call transcript (The Motley Fool)](https://fool.com/earnings/call-transcripts/2026/07/28/barclays-bcs-q2-2026-earnings-call-transcript), [Barclays PLC (SEC filing)](https://www.sec.gov/Archives/edgar/data/312069/000165495426006931/a0595o.htm)) |

## How does HSBC's group AI program compare with the programs behind its US peers?

Group-level scale and the part each bank has said reaches its US business, with the date. Group figures are not US-only.

| US bank (program) | Group scale disclosed | What reaches the US on the record | Date |
| --- | --- | --- | --- |
| HSBC USA (HSBC) | 85% of employees with gen-AI tools; 200,000 Copilot seats committed; Google Cloud: 200+ use cases over two years | Tokenised Deposit Service for US corporates; US affluent-investor AI research; Wealth Intelligence presented by the US wealth business | February to July 2026 ([Banking Dive](https://bankingdive.com/news/hsbc-generative-ai-leading-investment-elhedery/813353), [Microsoft](https://www.microsoft.com/en-us/investor/events/fy-2026/earnings-fy-2026-q4), [Bloomberg](https://bloomberg.com/news/articles/2026-06-17/hsbc-google-ai-partnership-set-to-add-over-100-million-gains), [PYMNTS](https://www.pymnts.com/blockchain/2026/banks-bet-big-on-tokenized-deposits-to-power-real-time-treasury/), [HSBC](https://hsbc.com/-/files/hsbc/media/media-release/2026/260624-the-ai-trust-threshold.pdf), [HSBC Private Bank](https://privatebanking.hsbc.com/media-releases-and-news/hsbc-deploys-wealth-intelligence.html)) |
| Citigroup | 80%+ of colleagues using AI tools; 10,000+ engineers on advanced or agentic AI | US client-onboarding document review cut from about an hour to 15 minutes; Citi Sky for Citigold clients | April to September 2026 ([Citigroup](https://www.citigroup.com/rcs/citigpa/storage/public/Earnings/Q12026/2026psqtr1rslt.pdf), [Citigroup](https://www.citigroup.com/global/news/perspectives/2026/competitive-differentiator-david-griffiths-building-worlds-most-ai-empowered-financial-institution), [Citigroup (PR Newswire)](https://www.prnewswire.com/news-releases/citi-wealth-unveils-citi-sky--an-ai-powered-member-of-the-citi-wealth-team-built-using-google-cloud-and-google-deepmind-technologies-302749822.html)) |
| TD Bank US (TD) | C$195 million of AI value in three quarters of fiscal 2026; Layer 6 with 130+ people | 1,800 US developers on GitHub Copilot; agentic mortgage pre-adjudication from 15 hours to under 3 minutes | July to October 2026 ([PYMNTS](https://www.pymnts.com/earnings/2026/td-bank-unlocks-141-million-dollars-ai-value-months-ahead-schedule/), [American Banker](https://www.americanbanker.com/news/td-banks-maksims-volkovs-is-4-on-the-most-innovative-people-in-finance-ranking), [MarketBeat (Yahoo Finance)](https://finance.yahoo.com/markets/stocks/articles/td-bank-targets-100-u-230222427.html), [TD Bank Group (Canada Newswire via Yahoo Finance)](https://finance.yahoo.com/technology/ai/articles/td-expands-agentic-ai-across-093000362.html)) |
| Santander US (Santander) | More than €1 billion of AI value targeted by 2028; 280+ automation agents in production | Machine-learning auto credit risk on FICO in the US auto business; Openbank US deposits above $10 billion | 2025-2026 ([Bloomberg](https://bloomberg.com/news/articles/2026-02-25/santander-s-botin-sees-1-billion-ai-boost-amid-efficiency-push), [Banco Santander](https://www.santander.com/en/stories/santander-turns-its-ai-first-strategy-into-measurable-impact-and-extends-ai-access-to-all-185000-employees), [FICO (Business Wire)](https://www.businesswire.com/news/home/20250507284930/en), [American Banker](https://www.americanbanker.com/news/2026-the-most-powerful-women-in-banking-women-to-watch-1-christiana-riley-santander-u-s)) |
| BMO US (BMO) | Above 96% employee adoption; C$1 billion AI income target by 2030 | AIM prospecting and Nova, Lexi and Aura on the U.S. Banking slide | March to September 2026 ([BMO](https://newsroom.bmo.com/2026-04-24-BMO-Launches-Return-on-Intelligence-Podcast-AI,-Quantum,-and-the-New-Rules-of-Decision-Making), [MarketBeat (Yahoo Finance)](https://finance.yahoo.com/markets/stocks/articles/bmo-sees-loan-demand-surge-020206941.html), [BMO Financial Group (investor relations)](https://www.bmo.com/ir/files/pdfs/BMOInvestorDayPresentation.pdf)) |
| UBS US (UBS) | 560 live AI use cases, up 92% (Q2 2026) | STAAT insights for US advisors; nearly 90% of advisor teams on the flagship AI platform | April and July 2026 ([UBS Group AG and UBS AG (Business Wire)](https://businesswire.com/news/home/20260728010217/en/UBS-AG-UK-Regulatory-Announcement-UBS-reports-2Q26-net-profit-of-USD-2.8bn-and-USD-5.8bn-for-1H26-with-robust-momentum-across-businesses-Group-invested-assets-at-USD-7.3trn-Ad-hoc-announcement-pursuant-to-Article-53-of-the-SIX-Exchange-Regulation-Listing-Rules), [UBS Group (SEC filings)](https://www.sec.gov/Archives/edgar/data/1610520/000161052026000053/investorpresotext2026.htm), [UBS Group (SEC filings)](https://www.sec.gov/Archives/edgar/data/1610520/000161052026000023/ubs-20251231.htm)) |

## How do HSBC's tokenised-deposit and agentic-payment moves compare with its rivals'?

Blockchain deposit and agent-payment services each bank has put on the record, with the date. JPMorgan Chase is included as the largest US operator of a bank token network.

| Bank | Service | Status or scale | Date |
| --- | --- | --- | --- |
| HSBC | Tokenised Deposit Service; AI-agent micropayment test with Ant Digital; partner bank for Mastercard's first agentic payment in Hong Kong | Extended to US corporate clients; technical test only | April and October 2026 ([PYMNTS](https://www.pymnts.com/blockchain/2026/banks-bet-big-on-tokenized-deposits-to-power-real-time-treasury/), [Ant Digital Technologies (PR Newswire via Yahoo Finance)](https://finance.yahoo.com/technology/ai/articles/ant-digital-technologies-hsbc-announce-063000243.html), [American Banker](https://americanbanker.com/payments/news/visa-mastercard-expand-agentic-ai-deployments)) |
| Citigroup | Citi Token Services linked to 24/7 USD Clearing | Live in seven markets including the US; 300+ financial institutions in 50+ markets on the clearing network | July and September 2026 ([Citigroup](https://www.citigroup.com/global/news/press-release/2026/citi-token-services-expands-global-footprint-japan-united-arab-emirates), [Citigroup](https://www.citigroup.com/global/news/press-release/2026/siam-commercial-bank-citi-24-7-usd-clearing-near-real-time-cross-border-payments-citi-token-services)) |
| JPMorgan Chase | Kinexys Digital Payments | About $7 billion a day; over $4 trillion since inception | August 2026 ([J.P. Morgan Payments](https://www.jpmorgan.com/payments/newsroom/harvard-business-school-case-study-kinexys)) |
| Santander | Agentic commerce through Getnet | Merchants can accept payments initiated by AI agents | 2026 ([PYMNTS](https://www.pymnts.com/news/b2b-payments/2026/santanders-getnet-plugs-merchants-into-agentic-commerce/)) |

## How does HSBC's wealth AI compare with its US wealth competitors'?

HSBC USA's International Wealth and Premier Banking business targets globally connected affluent, high-net-worth and ultra-high-net-worth clients. What each wealth competitor has disclosed about AI for advisers and clients.

| Firm | Adviser or client AI | Scale disclosed | Date |
| --- | --- | --- | --- |
| HSBC | Wealth Intelligence, an in-house platform on an OpenAI model summarizing HSBC research and 10,000+ sources | Rolling out to multiple markets | September 2025 ([HSBC Private Bank](https://privatebanking.hsbc.com/media-releases-and-news/hsbc-deploys-wealth-intelligence.html)) |
| Citigroup | Citi Sky AI wealth adviser built with Google Cloud and DeepMind | Phased rollout to Citigold clients from summer 2026 | April 2026 ([Citigroup (PR Newswire)](https://www.prnewswire.com/news-releases/citi-wealth-unveils-citi-sky--an-ai-powered-member-of-the-citi-wealth-team-built-using-google-cloud-and-google-deepmind-technologies-302749822.html)) |
| UBS US | STAAT proactive insights and Copilot for US advisors | Over 20 million STAAT insights to US advisors in 2025; nearly 90% of advisor teams on the flagship AI platform | December 2025; April 2026 ([UBS Group (SEC filings)](https://www.sec.gov/Archives/edgar/data/1610520/000161052026000023/ubs-20251231.htm), [UBS Group (SEC filings)](https://www.sec.gov/Archives/edgar/data/1610520/000161052026000053/investorpresotext2026.htm)) |
| Morgan Stanley | AI @ Morgan Stanley Assistant and Debrief | 98% of advisor teams using the Assistant | June 2024 ([Morgan Stanley](https://www.morganstanley.com/press-releases/ai-at-morgan-stanley-debrief-launch)) |

## Which banks are HSBC's peers, and why these?

HSBC USA is compared here with Citigroup, TD Bank (U.S.), Santander US, BMO (U.S.), Deutsche Bank (U.S.), CIBC Bank USA, UBS (US) and Barclays US Consumer Bank: chosen by the editors for this page (see the note below the table). HSBC USA is classed as a regional or retail-commercial bank in the Northeast.

The computed group compared HSBC USA with domestic regionals such as M&T, Regions and KeyBank; this group holds the US banks that, like HSBC USA, run on a global parent's AI program (TD, Santander, BMO, Deutsche Bank, CIBC, UBS, Barclays) plus Citigroup, the US bank whose international network is closest to the 'leading international banking partner' role HSBC USA claims in its 10-K.

## Common questions

### Is HSBC USA better than Citi at AI?

The record cannot settle capability, but Citigroup has put more on it: 94.9 on this site's disclosure index against HSBC USA's 81.9, with 15 of 20 described use cases in production against HSBC's 7 of 16. HSBC discloses more group numbers, such as 85% of employees with generative-AI tools; Citi reports more than 80% of colleagues using AI tools. ([Citigroup](https://www.citigroup.com/rcs/citigpa/storage/public/Earnings/Q12026/2026psqtr1rslt.pdf), [Banking Dive](https://bankingdive.com/news/hsbc-generative-ai-leading-investment-elhedery/813353))

### Does HSBC USA have its own AI program?

Not a separate one on the record. HSBC USA runs on the group program led by chief AI officer David Rice, with Google Cloud, Mistral and Microsoft as partners. US deployments, budgets and AI headcount are not disclosed separately; the 10-K says its Model Risk Management function approves models used in HSBC USA, including AI. ([HSBC](https://hsbc.com/news-and-views/news/media-releases/2026/david-rice-announced-as-chief-ai-officer), [Bloomberg](https://bloomberg.com/news/articles/2026-06-17/hsbc-google-ai-partnership-set-to-add-over-100-million-gains), [HSBC](https://hsbc.com/news-and-views/news/media-releases/2025/hsbc-and-mistral-ai-join-forces-to-accelerate-ai-adoption-across-global-bank), [Microsoft](https://www.microsoft.com/en-us/investor/events/fy-2026/earnings-fy-2026-q4), [HSBC USA Inc. (SEC filing)](https://www.sec.gov/Archives/edgar/data/83246/000008324626000005/hsbcusa-20251231.htm))

### How does HSBC USA compare with TD Bank US on AI?

TD Bank US scores 91.8 on this site's disclosure index against HSBC USA's 81.9. TD reports US-specific figures (1,800 US developers on GitHub Copilot; agentic mortgage pre-adjudication from 15 hours to under 3 minutes) and C$195 million of AI value in fiscal 2026 to July. HSBC reports group-level figures. ([MarketBeat (Yahoo Finance)](https://finance.yahoo.com/markets/stocks/articles/td-bank-targets-100-u-230222427.html), [TD Bank Group (Canada Newswire via Yahoo Finance)](https://finance.yahoo.com/technology/ai/articles/td-expands-agentic-ai-across-093000362.html), [PYMNTS](https://www.pymnts.com/earnings/2026/td-bank-unlocks-141-million-dollars-ai-value-months-ahead-schedule/), [Banking Dive](https://bankingdive.com/news/hsbc-generative-ai-leading-investment-elhedery/813353))

### Which bank has tokenised deposits in the US, HSBC or Citi?

Both. HSBC extended its Tokenised Deposit Service to US corporate clients in April 2026; Citi Token Services is live in seven markets including the US and linked to 24/7 USD Clearing. JPMorgan's Kinexys runs at about $7 billion a day. ([PYMNTS](https://www.pymnts.com/blockchain/2026/banks-bet-big-on-tokenized-deposits-to-power-real-time-treasury/), [Citigroup](https://www.citigroup.com/global/news/press-release/2026/citi-token-services-expands-global-footprint-japan-united-arab-emirates), [J.P. Morgan Payments](https://www.jpmorgan.com/payments/newsroom/harvard-business-school-case-study-kinexys))

### How does HSBC's AI spending compare with peers?

HSBC does not publish an AI budget; its CEO said the biggest new technology investment is in generative AI, and the Google Cloud program targets use cases each worth more than $100 million of revenue or savings. Santander targets more than €1 billion of AI value by 2028, and BMO C$1 billion of annual AI income by 2030. ([Banking Dive](https://bankingdive.com/news/hsbc-generative-ai-leading-investment-elhedery/813353), [Bloomberg](https://bloomberg.com/news/articles/2026-06-17/hsbc-google-ai-partnership-set-to-add-over-100-million-gains), [Bloomberg](https://bloomberg.com/news/articles/2026-02-25/santander-s-botin-sees-1-billion-ai-boost-amid-efficiency-push), [MarketBeat (Yahoo Finance)](https://finance.yahoo.com/markets/stocks/articles/bmo-sees-loan-demand-surge-020206941.html))

### How does HSBC govern AI in the US?

HSBC USA's 10-K says more sophisticated AI modeling could increase model risk, managed by a CRO-chaired Model Risk Committee and a Model Risk Management function that approves models. At group level HSBC co-authored a July 2026 white paper on runtime safeguards for agentic finance. UBS runs an AI Operating & Risk Committee under a group AI policy. ([HSBC USA Inc. (SEC filing)](https://www.sec.gov/Archives/edgar/data/83246/000008324626000005/hsbcusa-20251231.htm), [PYMNTS](https://pymnts.com/news/artificial-intelligence/2026/bank-ai-agents-may-need-permission-slip), [UBS](https://www.ubs.com/global/en/our-firm/what-we-do/technology/innovation-and-ai.html))

### Is HSBC cutting jobs because of AI?

Bloomberg reported in March 2026 that HSBC was weighing deep, multi-year middle- and back-office job cuts as AI takes on work, and American Banker cited about 20,000 roles under consideration. HSBC's 2025 group headcount fell by about 4,400 outside technology while technology added about 1,800. HSBC USA had 1,948 employees at the end of 2025. ([Bloomberg](https://bloomberg.com/news/articles/2026-03-19/hsbc-mulls-deep-job-cuts-from-multiyear-ai-fueled-overhaul), [American Banker](https://americanbanker.com/news/bankers-say-ai-is-not-eating-jobs-yet), [HSBC](https://hsbc.com/-/files/hsbc/investors/hsbc-results/2025/annual/pdfs/hsbc-holdings-plc/260225-annual-results-2025-fixed-income-investor-presentation.pdf), [HSBC USA Inc. (SEC filing)](https://www.sec.gov/Archives/edgar/data/83246/000008324626000005/hsbcusa-20251231.htm))

## Peers on this site

- [Citigroup AI strategy](https://www.bankingnewsai.com/banks/citigroup) · [vs peers](https://www.bankingnewsai.com/banks/citigroup/vs-peers)
- [TD Bank (U.S.) AI strategy](https://www.bankingnewsai.com/banks/td-bank-us) · [vs peers](https://www.bankingnewsai.com/banks/td-bank-us/vs-peers)
- [Santander US AI strategy](https://www.bankingnewsai.com/banks/santander-us) · [vs peers](https://www.bankingnewsai.com/banks/santander-us/vs-peers)
- [BMO (U.S.) AI strategy](https://www.bankingnewsai.com/banks/bmo-us) · [vs peers](https://www.bankingnewsai.com/banks/bmo-us/vs-peers)
- [Deutsche Bank (U.S.) AI strategy](https://www.bankingnewsai.com/banks/deutsche-bank-us) · [vs peers](https://www.bankingnewsai.com/banks/deutsche-bank-us/vs-peers)
- [CIBC Bank USA AI strategy](https://www.bankingnewsai.com/banks/cibc-us) · [vs peers](https://www.bankingnewsai.com/banks/cibc-us/vs-peers)
- [UBS (US) AI strategy](https://www.bankingnewsai.com/banks/ubs-usa) · [vs peers](https://www.bankingnewsai.com/banks/ubs-usa/vs-peers)
- [Barclays US Consumer Bank AI strategy](https://www.bankingnewsai.com/banks/barclays-us) · [vs peers](https://www.bankingnewsai.com/banks/barclays-us/vs-peers)

## Sources

1. HSBC names generative AI a leading investment area — Banking Dive, Feb 27, 2026. https://bankingdive.com/news/hsbc-generative-ai-leading-investment-elhedery/813353
2. HSBC Expects Over $100 Million Gains From Using Google AI Tools — Bloomberg, Jun 17, 2026. https://bloomberg.com/news/articles/2026-06-17/hsbc-google-ai-partnership-set-to-add-over-100-million-gains
3. Microsoft Fiscal Year 2026 Fourth Quarter Earnings Conference Call transcript — Microsoft, Jul 29, 2026. https://www.microsoft.com/en-us/investor/events/fy-2026/earnings-fy-2026-q4
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19. HSBC and Mistral AI join forces to accelerate AI adoption across global bank — HSBC, Dec 1, 2025. https://hsbc.com/news-and-views/news/media-releases/2025/hsbc-and-mistral-ai-join-forces-to-accelerate-ai-adoption-across-global-bank
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21. HSBC Deploys AI to Enhance Trade Finance Operations — PYMNTS, Sep 28, 2026. https://pymnts.com/news/artificial-intelligence/2026/hsbc-deploys-ai-to-enhance-trade-finance-operations
22. HSBC launches HSBCnio digital banking solution for businesses — HSBC, Sep 29, 2026. https://www.hsbc.com/news-and-views/news/hsbc-news-archive/hsbc-launches-hsbcnio-digital-banking-solution-for-businesses
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29. BARCLAYS PLC ORD 25P (BARC.L) Q4 FY2025 earnings call transcript — Yahoo Finance (Quartr), Feb 10, 2026. https://finance.yahoo.com/quote/BARC.L/earnings/BARC.L-Q4-2025-earnings_call-391930.html
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31. TD Announces Launch of Groundbreaking Predictive Foundation Model — TD Bank Group, Jun 11, 2025. https://stories.td.com/ca/en/news/2025-06-11-td-announces-launch-of-groundbreaking-predictive-foundation
32. TD Launches Agentic AI to Transform Real Estate Secured Lending from End to End — TD Bank Group, May 21, 2026. https://stories.td.com/ca/en/news/2026-05-21-td-launches-agentic-ai-to-transform-real-estate-secured-lend
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35. Santander's Botin Sees €1 Billion AI Boost Amid Efficiency Push — Bloomberg, Feb 25, 2026. https://bloomberg.com/news/articles/2026-02-25/santander-s-botin-sees-1-billion-ai-boost-amid-efficiency-push
36. Santander Equips All Workers With AI and Seeks $1.15 Billion Business Value — PYMNTS, Jun 21, 2026. https://www.pymnts.com/news/artificial-intelligence/2026/santander-equips-all-workers-with-ai-and-seeks-1-15-billion-business-value/
37. Santander's Getnet Plugs Merchants Into Agentic Commerce — PYMNTS, Jun 9, 2026. https://www.pymnts.com/news/b2b-payments/2026/santanders-getnet-plugs-merchants-into-agentic-commerce/
38. Santander, Webster lay out post-deal management plan — Banking Dive, Apr 8, 2026. https://www.bankingdive.com/news/santander-webster-management-roles-swati-bhatia-leaving/816983/
39. Santander Expands U.S. Presence with Completion of Webster Acquisition — Business Wire via FT Markets, Aug 20, 2026. https://markets.ft.com/data/announce/full?dockey=600-202608200334BIZWIRE_USPRX____20260820_BW118649-1
40. Meet Lumi Assistant: BMO's award-winning AI tool empowering Team BMO — BMO, Jun 24, 2025. https://www.bmo.com/en-ca/main/about-bmo/news-insights/blog/meet-lumi-assistant-bmos-award-winning-ai-tool-empowering-team-bmo
41. Aura: Helping power BMO's goal of 50% faster underwriting by 2028 — BMO AI Hub, Aug 6, 2026. https://ai.bmo.com/our-stories/aura-helping-power-bmos-goal-of-50-faster-underwriting-by-2028
42. BMO Establishes Institute for Applied Artificial Intelligence & Quantum — BMO, Apr 9, 2026. https://newsroom.bmo.com/2026-04-09-BMO-Establishes-Institute-for-Applied-Artificial-Intelligence-Quantum
43. HSBC signs deal to use Mistral's AI tools — Financial Times, Dec 1, 2025. https://ft.com/content/7b8e4ea8-ae17-4ada-9117-9f859589ce1d
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50. Transformation at scale: CIBC's strategic leap into Enterprise Generative AI — CIBC, Jun 26, 2025. https://www.cibc.com/en/about-cibc/future-banking/ai/leadership/enterprise-generative-ai.html
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63. Citigroup says AI helps speed account openings and systems upgrades — Reuters, Apr 8, 2026. https://www.reuters.com/business/finance/citigroup-says-ai-helps-speed-account-openings-systems-upgrades-2026-04-08/
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65. TD wants to get 'back to winning' — Banking Dive, Sep 30, 2025. https://www.bankingdive.com/news/td-investor-day-ceo-chun-salom-cost-cuts-branches/761458/
66. US 2024/0127036 A1: Multi-event time-series encoding — Google Patents (USPTO), Apr 18, 2024. https://patents.google.com/patent/US20240127036A1/en
67. Santander to buy Webster for $12.3B — Banking Dive, Feb 3, 2026. https://www.bankingdive.com/news/santander-acquiring-webster-bank-12b/811270/
68. The Most Powerful Women in Banking Women to Watch, #1, Christiana Riley, Santander U.S. — American Banker, Oct 1, 2026. https://www.americanbanker.com/news/2026-the-most-powerful-women-in-banking-women-to-watch-1-christiana-riley-santander-u-s
69. US20230377033A1: Computer system and method for simulating loan payment structure on an interactive interface (Santander Consumer USA) — Google Patents (USPTO), Nov 23, 2023. https://patents.google.com/patent/US20230377033A1/en
70. Kristin Milchanowski's AI for All initiative — American Banker, Jun 1, 2026. https://www.americanbanker.com/news/bmos-kristin-milchanowski-is-39-on-the-most-innovative-people-in-finance-ranking
71. BMO Launches Return on Intelligence Podcast — BMO, Apr 24, 2026. https://newsroom.bmo.com/2026-04-24-BMO-Launches-Return-on-Intelligence-Podcast-AI,-Quantum,-and-the-New-Rules-of-Decision-Making
72. US20260119566A1: Machine learning based database search and knowledge mining — Google Patents (USPTO), Apr 30, 2026. https://patents.google.com/patent/US20260119566A1/en
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74. Canadian bank CIBC names new U.S. head amid CEO transition — American Banker, Aug 12, 2025. https://www.americanbanker.com/news/canadian-bank-cibc-promotes-kevin-li-to-lead-u-s-unit
75. U.S. unit's strong results push CIBC's profits higher — American Banker, Aug 27, 2026. https://www.americanbanker.com/news/u-s-units-strong-results-push-cibcs-profits-higher
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77. UBS deploys AI programs to unlock efficiency — Banking Dive, Feb 6, 2026. https://bankingdive.com/news/ubs-deploys-ai-programs-unlock-efficiency-ermotti-magazzeni-credit-suisse/811572
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79. Barclays Completes Acquisition of Best Egg — PR Newswire (Barclays), May 1, 2026. https://prnewswire.com/news-releases/barclays-completes-acquisition-of-best-egg-302760261.html
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81. Deutsche Bank Deploys Farsight On-Premise Across Investment Banking and Capital Markets in Europe and the Americas — Farsight (GlobeNewswire via Yahoo Finance), Oct 13, 2026. https://finance.yahoo.com/technology/ai/articles/deutsche-bank-deploys-farsight-premise-130000245.html
82. TD expands agentic AI across mortgage operations to make banking faster, simpler and more human — TD Bank Group (Canada Newswire via Yahoo Finance), Oct 13, 2026. https://finance.yahoo.com/technology/ai/articles/td-expands-agentic-ai-across-093000362.html
83. US Entrepreneurs Turn to AI to Drive Growth and Hiring, HSBC Study Finds — HSBC (Business Wire via Morningstar), Oct 7, 2026. https://morningstar.com/news/business-wire/20261007888465/us-entrepreneurs-turn-to-ai-to-drive-growth-and-hiring-hsbc-study-finds
84. BMO Earns Top Recognition for Responsible AI Leadership in Global Banking — BMO (CNW via FT Markets), Oct 6, 2026. https://markets.ft.com/data/announce/full?dockey=600-202610060700CANADANWCANADAPR_C6630-1
85. Nearly 7 in 10 Americans Would Let AI Complete Certain Financial Tasks, TD Survey Finds — TD Bank U.S. (Business Wire via Yahoo Finance), Oct 6, 2026. https://finance.yahoo.com/technology/ai/articles/nearly-7-10-americans-let-123000213.html
86. Barclays scales Claude to upgrade operations and improve client experience — Anthropic, Oct 1, 2026. https://www.anthropic.com/news/barclays-scales-claude
87. The Most Powerful Women in Banking: What Leadership Looks Like When Writing a New Playbook — American Banker, Oct 1, 2026. https://www.americanbanker.com/list/2026-the-most-powerful-women-in-banking
88. The Most Powerful Women in Banking Women to Watch, #7, Debopama Sen, Citi — American Banker, Oct 1, 2026. https://americanbanker.com/news/2026-the-most-powerful-women-in-banking-women-to-watch-7-debopama-sen-citi
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105. US card networks accelerate bets on agentic AI — American Banker, Apr 2, 2026. https://americanbanker.com/payments/news/visa-mastercard-expand-agentic-ai-deployments
106. How Blockchain Moved From Pilots to Production-Grade Payments — J.P. Morgan Payments, Aug 5, 2026. https://www.jpmorgan.com/payments/newsroom/harvard-business-school-case-study-kinexys
107. Launch of AI @ Morgan Stanley Debrief — Morgan Stanley, Jun 26, 2024. https://www.morganstanley.com/press-releases/ai-at-morgan-stanley-debrief-launch
108. Your Bank's AI Agent May Need a Permission Slip — PYMNTS, Aug 12, 2026. https://pymnts.com/news/artificial-intelligence/2026/bank-ai-agents-may-need-permission-slip
109. HSBC Mulls Deep Job Cuts From Multiyear AI-Fueled Overhaul — Bloomberg, Mar 19, 2026. https://bloomberg.com/news/articles/2026-03-19/hsbc-mulls-deep-job-cuts-from-multiyear-ai-fueled-overhaul
110. Bankers say AI is not eating jobs, yet — American Banker, Apr 1, 2026. https://americanbanker.com/news/bankers-say-ai-is-not-eating-jobs-yet

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