# First Hawaiian, Inc. vs peers: AI and technology compared

Source: https://www.bankingnewsai.com/banks/first-hawaiian/vs-peers
Last updated: Oct 20, 2026

*Part of the [First Hawaiian, Inc. AI strategy profile](https://www.bankingnewsai.com/banks/first-hawaiian). Peer group: Cathay General Bancorp, Bank of Hawaii Corporation, First Interstate BancSystem, Mechanics Bancorp, WaFd, Inc., CVB Financial Corp., Hope Bancorp (Bank of Hope), Glacier Bancorp.*

## How does First Hawaiian, Inc. compare with its peers on AI and technology?

On this site's AI disclosure index First Hawaiian scores 47.2 (#62 of 120 US banks), third in a nine-bank group of West regionals behind WaFd (52.3) and First Interstate (51.3) and ahead of its Honolulu rival Bank of Hawaii (37.8). It leads the group on independent sources, on use cases in production and on use cases described, and the reason is one production system: an AI credit-card underwriting model built with Zest AI, which the vendor says lifted automated decisions from 4% to 55% of applications and instant approvals from 4% to 40% in the first year (June 2025), and which won Celent's 2025 Model Bank award for AI-augmented retail lending. In January 2026 it gave EVP Jason Dang ownership of its AI programme's strategy and governance. Where it trails is recent activity and counted adoption. It places 8th of 9 on dated moves in the last 12 months, AI did not come up on its four calls from Q3 2025 to Q2 2026, and it names no employee AI tool, while Bank of Hawaii rolled Microsoft Copilot out to all staff in July 2025 and WaFd says AI has more than doubled its pace of software development (April 2026). First Interstate is piloting a Fiserv agentOS agent for commercial loan onboarding. The 2026 agenda is the mainland: the TriCo acquisition, announced July 13, 2026, adds 68 California branches, and an Integration Management Office was set up in August 2026. ([Zest AI (vendor case study)](https://www.zest.ai/learn/success_stories/first-hawaiian-bank/), [Zest AI (vendor page)](https://zest.ai/learn/resources/celent-report-on-the-impact-of-ai-in-retail-lending), [First Hawaiian Bank](https://www.fhb.com/en/about-us/newsroom/2026-press-releases/news-release/013026), [Investing.com](https://investing.com/news/transcripts/earnings-call-transcript-first-hawaiian-inc-beats-q3-2025-earnings-forecast-93CH-4308474), [Investing.com](https://investing.com/news/transcripts/earnings-call-transcript-first-hawaiian-q4-2025-beats-eps-forecast-stock-rises-93CH-4477031), [The Motley Fool](https://www.fool.com/earnings/call-transcripts/2026/04/24/first-hawaiian-fhb-q1-2026-earnings-transcript/), [Investing.com](https://www.investing.com/news/transcripts/earnings-call-transcript-first-hawaiian-bank-tops-q2-2026-estimates-as-margin-improves-93CH-4812353), [Bank of Hawaii Corporation (SEC filings)](https://www.sec.gov/Archives/edgar/data/46195/000004619526000023/boh_2025xarsxfiling.htm), [The Motley Fool (Yahoo Finance)](https://finance.yahoo.com/markets/stocks/articles/wafd-wafd-q2-2026-earnings-161443166.html), [American Banker](https://americanbanker.com/news/fiserv-has-co-created-ai-agents-with-six-banks-and-openai), [American Banker](https://americanbanker.com/news/first-hawaiian-strikes-2b-deal-to-return-to-u-s-mainland), [First Hawaiian, Inc. (SEC filings)](https://www.sec.gov/Archives/edgar/data/36377/000110465926097140/tm2620283d10_425.htm))

## Where does First Hawaiian lead its peers on AI?

- **The only AI credit model in production in the group.** Zest AI reports that First Hawaiian's custom underwriting model took automated credit-card decisions from 4% to 55% of applications and instant approvals from 4% to 40% within a year, after more than 90% of applications had needed manual review (June 2025). Bank of Hawaii, CVB, Cathay and Bank of Hope disclose no AI in credit decisions. ([Zest AI (vendor case study)](https://www.zest.ai/learn/success_stories/first-hawaiian-bank/), [The Motley Fool (Yahoo Finance)](https://finance.yahoo.com/markets/stocks/articles/bank-hawaii-boh-q1-2026-193157621.html), [CVB Financial Corp. (SEC filings)](https://www.sec.gov/Archives/edgar/data/354647/000119312526144078/cvbf-20260401.htm), [Cathay General Bancorp (SEC filings)](https://www.sec.gov/Archives/edgar/data/861842/000143774926006157/caty20251231c_10k.htm), [Hope Bancorp (SEC filings)](https://www.sec.gov/Archives/edgar/data/1128361/000153949726001123/n5730_x2-def14a.htm))
- **Independent recognition no peer has.** First Hawaiian scores 8 on independent sources, the most in its group (median 3.5): Celent named it a 2025 Model Bank for AI-augmented retail lending, citing approvals expanded in 'previously unscorable/credit invisible populations'. Bank of Hawaii scores 4, with a record drawn mostly from its own annual report and filings. ([Zest AI (vendor page)](https://zest.ai/learn/resources/celent-report-on-the-impact-of-ai-in-retail-lending), [Bank of Hawaii Corporation (SEC filings)](https://www.sec.gov/Archives/edgar/data/46195/000004619526000023/boh_2025xarsxfiling.htm))
- **AI-driven insights in the app since 2021.** First Hawaiian's April 2021 app was billed as the first Hawaii bank app with AI-driven insights across aggregated accounts, with duplicate-payment alerts and monthly spending comparisons; its July 2025 app adds an in-app chatbot. Bank of Hawaii's call-center AI was still a use case in progress in April 2026. ([First Hawaiian Bank](https://fhb.com/en/news-release/04282021), [First Hawaiian Bank](https://www.fhb.com/en/news-release/071725), [The Motley Fool (Yahoo Finance)](https://finance.yahoo.com/markets/stocks/articles/bank-hawaii-boh-q1-2026-193157621.html))
- **Generative-AI rules written into a merger agreement.** In the July 2026 TriCo merger agreement First Hawaiian represented that it keeps 'reasonable technical safeguards and written policies governing the use of Generative AI Tools' and has had no written complaint about its generative-AI use since January 2024. Bank of Hope's AI policy restricts use until tools are vetted; Cathay's filings do not mention AI. ([First Hawaiian, Inc. (SEC filings)](https://www.sec.gov/Archives/edgar/data/36377/000110465926083898/tm2620283d5_ex2-1.htm), [Hope Bancorp (SEC filings)](https://www.sec.gov/Archives/edgar/data/1128361/000153949726001123/n5730_x2-def14a.htm), [Cathay General Bancorp (SEC filings)](https://www.sec.gov/Archives/edgar/data/861842/000143774926006157/caty20251231c_10k.htm))

## Where does First Hawaiian trail its peers on AI?

- **No employee AI tool named, while Bank of Hawaii counts its rollout.** Bank of Hawaii rolled Microsoft Copilot out to all employees in July 2025 after three training modules and names 60 AI Ambassadors. First Hawaiian names no employee AI assistant; its AI policies are described in the merger agreement and its 10-K, without a tool, user count or vendor of its own. ([Bank of Hawaii Corporation (SEC filings)](https://www.sec.gov/Archives/edgar/data/46195/000004619526000023/boh_2025xarsxfiling.htm), [First Hawaiian, Inc. (SEC filings)](https://www.sec.gov/Archives/edgar/data/36377/000110465926083898/tm2620283d5_ex2-1.htm), [First Hawaiian, Inc. (SEC filings)](https://www.sec.gov/Archives/edgar/data/36377/000110465926021544/fhb-20251231x10k.htm))
- **Quiet on AI for a year.** First Hawaiian places 8th of 9 on dated moves in the last 12 months. AI was not raised on its calls from Q3 2025 to Q2 2026, and the Q2 2026 10-Q mentions AI only as a forward-looking factor. First Interstate's CEO described its Fiserv agentOS pilot in May 2026, and WaFd described its AI call-center agent in April 2026. ([Investing.com](https://investing.com/news/transcripts/earnings-call-transcript-first-hawaiian-inc-beats-q3-2025-earnings-forecast-93CH-4308474), [Investing.com](https://investing.com/news/transcripts/earnings-call-transcript-first-hawaiian-q4-2025-beats-eps-forecast-stock-rises-93CH-4477031), [The Motley Fool](https://www.fool.com/earnings/call-transcripts/2026/04/24/first-hawaiian-fhb-q1-2026-earnings-transcript/), [Investing.com](https://www.investing.com/news/transcripts/earnings-call-transcript-first-hawaiian-bank-tops-q2-2026-estimates-as-margin-improves-93CH-4812353), [First Hawaiian, Inc. (SEC filings)](https://www.sec.gov/Archives/edgar/data/36377/000110465926089785/fhb-20260630x10q.htm), [American Banker](https://americanbanker.com/news/fiserv-has-co-created-ai-agents-with-six-banks-and-openai), [The Motley Fool (Yahoo Finance)](https://finance.yahoo.com/markets/stocks/articles/wafd-wafd-q2-2026-earnings-161443166.html))
- **Its numbers come from a vendor.** First Hawaiian places 7th of 9 on disclosed numbers, and its headline figures (55% automated decisions, 40% instant approvals) are Zest AI's; the bank itself has disclosed no AI budget, user count or result. Bank of Hawaii publishes 6.4 million average monthly logins, and WaFd's AWS case study counts 45% fewer live-agent calls for voicebot users. ([Zest AI (vendor case study)](https://www.zest.ai/learn/success_stories/first-hawaiian-bank/), [Bank of Hawaii Corporation (SEC filings)](https://www.sec.gov/Archives/edgar/data/46195/000004619526000023/boh_2025xarsxfiling.htm), [Amazon Web Services](https://aws.amazon.com/solutions/case-studies/archway-software-wafd-bank-case-study/))
- **Fewer named AI leaders than Bank of Hawaii.** First Hawaiian places 4th of 9 on named AI leaders; its AI owner, Jason Dang, was promoted in January 2026, and Mark Troske leads enterprise technology and cybersecurity as CTO. Bank of Hawaii places first, naming an executive director of an AI Development Center, a chief data officer and a director of enterprise data and policy governance. ([First Hawaiian Bank](https://www.fhb.com/en/about-us/newsroom/2026-press-releases/news-release/013026), [First Hawaiian Bank](https://www.fhb.com/en/news-release/020824), [Bank of Hawaii Corporation (SEC filings)](https://www.sec.gov/Archives/edgar/data/46195/000004619526000023/boh_2025xarsxfiling.htm))
- **No AI in engineering on the record.** First Hawaiian built an in-house engineering team and data platform from about 2022, Harrison said in January 2024, but it discloses no AI coding tool. WaFd, which also builds its own apps, says AI assistance has more than doubled its pace of software development (April 2026). ([Investing.com](https://investing.com/news/stock-market-news/earnings-call-first-hawaiian-inc-q4-2023-results-show-resilience-93CH-3284658), [The Motley Fool (Yahoo Finance)](https://finance.yahoo.com/markets/stocks/articles/wafd-wafd-q2-2026-earnings-161443166.html))

## Where does First Hawaiian rank against its peers on AI disclosure?

Scores from the US AI disclosure index of 120 banks (0–100; 45% of the weight on independent coverage). The index measures what each bank has put on the public record and what outside outlets have reported about its AI, not capability or spending; every count is of entries on that bank's profile, each of which cites its sources.

| Bank | Score | Rank | Independent sources | Own disclosures | Use cases in production | Moves, last 12 months | Named AI platform |
| --- | --- | --- | --- | --- | --- | --- | --- |
| [WaFd, Inc.](https://www.bankingnewsai.com/banks/wafd) | [52.3](https://www.bankingnewsai.com/banks/ai-index) | #55 of 120 | [8](https://www.bankingnewsai.com/banks/wafd#sources) | [9](https://www.bankingnewsai.com/banks/wafd#sources) | [9 of 13](https://www.bankingnewsai.com/banks/wafd#where) | [18](https://www.bankingnewsai.com/banks/wafd#timeline) | Build 2030 digital focus: next-generation mobile app and planned AI call-centre agent ([WaFd, Inc.](https://wafdbank.com/documents/financial-news/2026/wafd-bank-investor-presentation-20260727.pdf), [StockStory (Yahoo Finance)](https://finance.yahoo.com/markets/stocks/articles/wafd-q1-deep-dive-loan-200826038.html), [The Motley Fool (Yahoo Finance)](https://finance.yahoo.com/markets/stocks/articles/wafd-wafd-q2-2026-earnings-161443166.html), [Amazon Web Services](https://aws.amazon.com/solutions/case-studies/archway-software-wafd-bank-case-study/), [nCino](https://ncino.com/en-SEA/blog/nsight-2026-recap)) |
| [First Interstate BancSystem](https://www.bankingnewsai.com/banks/first-interstate) | [51.3](https://www.bankingnewsai.com/banks/ai-index) | #56 of 120 | [7](https://www.bankingnewsai.com/banks/first-interstate#sources) | [17](https://www.bankingnewsai.com/banks/first-interstate#sources) | [5 of 11](https://www.bankingnewsai.com/banks/first-interstate#where) | [21](https://www.bankingnewsai.com/banks/first-interstate#timeline) | Fiserv agentOS pilot and the 'one clean data source' project ([American Banker](https://americanbanker.com/news/fiserv-has-co-created-ai-agents-with-six-banks-and-openai), [MarketBeat (Yahoo Finance)](https://finance.yahoo.com/markets/stocks/articles/first-interstate-bancsystem-q1-earnings-182457679.html)) |
| [First Hawaiian, Inc. (this page)](https://www.bankingnewsai.com/banks/first-hawaiian) | [47.2](https://www.bankingnewsai.com/banks/ai-index) | #62 of 120 | [8](https://www.bankingnewsai.com/banks/first-hawaiian#sources) | [21](https://www.bankingnewsai.com/banks/first-hawaiian#sources) | [12 of 16](https://www.bankingnewsai.com/banks/first-hawaiian#where) | [13](https://www.bankingnewsai.com/banks/first-hawaiian#timeline) | Not disclosed |
| [Bank of Hawaii Corporation](https://www.bankingnewsai.com/banks/bank-of-hawaii) | [37.8](https://www.bankingnewsai.com/banks/ai-index) | #77 of 120 | [4](https://www.bankingnewsai.com/banks/bank-of-hawaii#sources) | [17](https://www.bankingnewsai.com/banks/bank-of-hawaii#sources) | [11 of 15](https://www.bankingnewsai.com/banks/bank-of-hawaii#where) | [17](https://www.bankingnewsai.com/banks/bank-of-hawaii#timeline) | Not disclosed |
| [CVB Financial Corp.](https://www.bankingnewsai.com/banks/cvb-financial) | [16.8](https://www.bankingnewsai.com/banks/ai-index) | #99 of 120 | [1](https://www.bankingnewsai.com/banks/cvb-financial#sources) | [18](https://www.bankingnewsai.com/banks/cvb-financial#sources) | [8 of 8](https://www.bankingnewsai.com/banks/cvb-financial#where) | [17](https://www.bankingnewsai.com/banks/cvb-financial#timeline) | Not disclosed |
| [Cathay General Bancorp](https://www.bankingnewsai.com/banks/cathay) | [2.6](https://www.bankingnewsai.com/banks/ai-index) | #110 of 120 | [4](https://www.bankingnewsai.com/banks/cathay#sources) | [19](https://www.bankingnewsai.com/banks/cathay#sources) | [9 of 10](https://www.bankingnewsai.com/banks/cathay#where) | [11](https://www.bankingnewsai.com/banks/cathay#timeline) | Not disclosed |
| [Mechanics Bancorp](https://www.bankingnewsai.com/banks/mechanics) | [2.3](https://www.bankingnewsai.com/banks/ai-index) | #112 of 120 | [3](https://www.bankingnewsai.com/banks/mechanics#sources) | [21](https://www.bankingnewsai.com/banks/mechanics#sources) | [7 of 10](https://www.bankingnewsai.com/banks/mechanics#where) | [15](https://www.bankingnewsai.com/banks/mechanics#timeline) | Not disclosed |
| [Hope Bancorp (Bank of Hope)](https://www.bankingnewsai.com/banks/bank-of-hope) | [2.1](https://www.bankingnewsai.com/banks/ai-index) | #114 of 120 | [3](https://www.bankingnewsai.com/banks/bank-of-hope#sources) | [23](https://www.bankingnewsai.com/banks/bank-of-hope#sources) | [6 of 8](https://www.bankingnewsai.com/banks/bank-of-hope#where) | [14](https://www.bankingnewsai.com/banks/bank-of-hope#timeline) | Not disclosed |
| [Glacier Bancorp](https://www.bankingnewsai.com/banks/glacier) | [2](https://www.bankingnewsai.com/banks/ai-index) | #117 of 120 | [3](https://www.bankingnewsai.com/banks/glacier#sources) | [18](https://www.bankingnewsai.com/banks/glacier#sources) | [7 of 10](https://www.bankingnewsai.com/banks/glacier#where) | [14](https://www.bankingnewsai.com/banks/glacier#timeline) | Not disclosed |

## On which parts of the AI record is First Hawaiian ahead of or behind its peers?

Each row is one input of the index, counted on the profiles of First Hawaiian and the 8 peers that are scored on the same basis. "Place" is First Hawaiian's position in the group of 9 (1st = most).

| Component (weight) | First Hawaiian | Peer median | Most in the group | Place |
| --- | --- | --- | --- | --- |
| Independent sources (45%) | 8 | 3.5 | [First Hawaiian (8)](https://www.bankingnewsai.com/banks/first-hawaiian) | 1st of 9 |
| Use cases in production (10%) | 12 | 7.5 | [First Hawaiian (12)](https://www.bankingnewsai.com/banks/first-hawaiian) | 1st of 9 |
| Own primary disclosures (10%) | 21 | 18 | [Bank of Hope (23)](https://www.bankingnewsai.com/banks/bank-of-hope) | 2nd of 9 |
| Dated moves, last 12 months (10%) | 13 | 16 | [First Interstate (21)](https://www.bankingnewsai.com/banks/first-interstate) | 8th of 9 |
| Disclosed numbers (5%) | 11 | 12.5 | [First Interstate (15)](https://www.bankingnewsai.com/banks/first-interstate) | 7th of 9 |
| Named AI leaders (5%) | 7 | 6.5 | [Bank of Hawaii (10)](https://www.bankingnewsai.com/banks/bank-of-hawaii) | 4th of 9 |
| Use cases described (5%) | 16 | 10 | [First Hawaiian (16)](https://www.bankingnewsai.com/banks/first-hawaiian) | 1st of 9 |

## What has each bank in First Hawaiian's peer group disclosed about its AI?

Facts from each bank's profile, cited to the profile's own sources. "Not disclosed" means the bank's public record, as cited on its profile, does not state it.

| Bank | Platform or assistant, as the profile names it | AI leaders named | Headline AI number disclosed | Patents on the record | Open AI roles |
| --- | --- | --- | --- | --- | --- |
| [First Hawaiian, Inc.](https://www.bankingnewsai.com/banks/first-hawaiian) | Not disclosed | [7, incl. Bob Harrison (Chairman, President and CEO)](https://www.bankingnewsai.com/banks/first-hawaiian#people) ([American Banker](https://americanbanker.com/news/first-hawaiian-strikes-2b-deal-to-return-to-u-s-mainland), [First Hawaiian, Inc. (GlobeNewswire)](https://www.globenewswire.com/news-release/2026/07/24/3332805/0/en/first-hawaiian-inc-reports-second-quarter-2026-financial-results-and-declares-dividend.html)) | Automated credit-card decisions (vendor-reported, Zest AI): 55% of applications, from 4%; instant approvals 40%, from 4% (Jun 5, 2025) ([Zest AI (vendor case study)](https://www.zest.ai/learn/success_stories/first-hawaiian-bank/)) | Not disclosed | [1 open AI roles (Sep 24, 2026); most in AI product & strategy](https://www.bankingnewsai.com/banks/first-hawaiian#roles) |
| [Cathay General Bancorp](https://www.bankingnewsai.com/banks/cathay) | Not disclosed | [6, incl. Chang M. Liu (President and CEO)](https://www.bankingnewsai.com/banks/cathay#people) ([Cathay General Bancorp](https://cathaygeneralbancorp.com/CGB/pr-20260722), [Cathay General Bancorp](https://cathaybank.com/CGB/annual-report-2025)) | Earnings calls with an AI mention, Q1 2025 to Q2 2026: 0 of 6 (Jul 22, 2026) ([Investing.com](https://investing.com/news/transcripts/earnings-call-transcript-cathay-general-bancorp-q1-2025-beats-eps-forecast-93CH-3994460), [Investing.com](https://investing.com/news/transcripts/earnings-call-transcript-cathay-general-bancorp-sees-strong-q2-2025-growth-93CH-4286918), [The Motley Fool (earnings call transcript)](https://fool.com/earnings/call-transcripts/2026/04/22/cathay-caty-q3-2025-earnings-call-transcript), [Investing.com](https://investing.com/news/transcripts/earnings-call-transcript-cathay-general-bancorp-beats-q4-2025-earnings-forecasts-93CH-4461755), [The Motley Fool (earnings call transcript)](https://fool.com/earnings/call-transcripts/2026/04/22/cathay-caty-q1-2026-earnings-call-transcript), [Investing.com](https://investing.com/news/transcripts/earnings-call-transcript-cathay-general-bancorp-tops-q2-2026-estimates-93CH-4807238)) | Not disclosed | Not surveyed |
| [Bank of Hawaii Corporation](https://www.bankingnewsai.com/banks/bank-of-hawaii) | Not disclosed | [10, incl. James C. Polk (President and CEO)](https://www.bankingnewsai.com/banks/bank-of-hawaii#people) ([MarketBeat (Yahoo Finance)](https://finance.yahoo.com/markets/stocks/articles/bank-hawaii-shareholders-elect-directors-100836326.html)) | Digital enrolments / average monthly logins: 350,000+ / 6.4 million (Dec 31, 2025) ([Bank of Hawaii Corporation (SEC filings)](https://www.sec.gov/Archives/edgar/data/46195/000004619526000023/boh_2025xarsxfiling.htm)) | Not disclosed | Not surveyed |
| [First Interstate BancSystem](https://www.bankingnewsai.com/banks/first-interstate) | Fiserv agentOS pilot and the 'one clean data source' project ([American Banker](https://americanbanker.com/news/fiserv-has-co-created-ai-agents-with-six-banks-and-openai), [MarketBeat (Yahoo Finance)](https://finance.yahoo.com/markets/stocks/articles/first-interstate-bancsystem-q1-earnings-182457679.html)) | [9, incl. Jim Reuter (President and CEO)](https://www.bankingnewsai.com/banks/first-interstate#people) ([American Banker](https://americanbanker.com/news/fiserv-has-co-created-ai-agents-with-six-banks-and-openai), [American Banker](https://americanbanker.com/news/why-one-regional-bank-is-shrinking-after-years-of-rapid-growth)) | Banks co-developing agents with Fiserv: 6 (First Interstate among them) (May 14, 2026) ([American Banker](https://americanbanker.com/news/fiserv-has-co-created-ai-agents-with-six-banks-and-openai)) | Not disclosed | Not surveyed |
| [Mechanics Bancorp](https://www.bankingnewsai.com/banks/mechanics) | Not disclosed | [5, incl. C.J. Johnson (President and CEO)](https://www.bankingnewsai.com/banks/mechanics#people) ([Mechanics Bancorp (Business Wire via Yahoo Finance)](https://finance.yahoo.com/markets/stocks/articles/mechanics-bancorp-reports-second-quarter-094500935.html)) | Full-time equivalent employees: 1,756 (from 2,036 at 30 September 2025, after the merger) (Jun 30, 2026) ([Mechanics Bancorp (SEC filings)](https://www.sec.gov/Archives/edgar/data/1518715/000151871526000057/a2q2026earningsrelease.htm)) | Not disclosed | Not surveyed |
| [WaFd, Inc.](https://www.bankingnewsai.com/banks/wafd) | Build 2030 digital focus: next-generation mobile app and planned AI call-centre agent ([WaFd, Inc.](https://wafdbank.com/documents/financial-news/2026/wafd-bank-investor-presentation-20260727.pdf), [StockStory (Yahoo Finance)](https://finance.yahoo.com/markets/stocks/articles/wafd-q1-deep-dive-loan-200826038.html), [The Motley Fool (Yahoo Finance)](https://finance.yahoo.com/markets/stocks/articles/wafd-wafd-q2-2026-earnings-161443166.html), [Amazon Web Services](https://aws.amazon.com/solutions/case-studies/archway-software-wafd-bank-case-study/), [nCino](https://ncino.com/en-SEA/blog/nsight-2026-recap)) | [8, incl. Brent Beardall (President and CEO)](https://www.bankingnewsai.com/banks/wafd#people) ([WaFd, Inc.](https://wafdbank.com/documents/financial-news/2026/wafd-bank-press-release-20260716.pdf), [WaFd, Inc.](https://wafdbank.com/documents/financial-news/2026/wafd-bank-investor-presentation-20260727.pdf), [WaFd, Inc. (SEC filings)](https://www.sec.gov/Archives/edgar/data/936528/000114036126035826/ef20081702_ex99-1.htm)) | Software development pace with AI assistance: > 2x (Apr 17, 2026) ([The Motley Fool (Yahoo Finance)](https://finance.yahoo.com/markets/stocks/articles/wafd-wafd-q2-2026-earnings-161443166.html)) | Not disclosed | Not surveyed |
| [CVB Financial Corp.](https://www.bankingnewsai.com/banks/cvb-financial) | Not disclosed | [7, incl. David A. Brager (Chief Executive Officer)](https://www.bankingnewsai.com/banks/cvb-financial#people) ([Yahoo Finance](https://finance.yahoo.com/quote/CVBF/earnings/CVBF-Q3-2025-earnings_call-367007.html), [Citizens Business Bank](https://cbbank.com/about-us/leadership-team)) | Seats on the AI Governance Council (COO as chair, CIO, CISO, Human Resource Director, Deputy Chief Credit Officer, Associate General Counsel): 6 (Apr 7, 2026) ([CVB Financial Corp. (SEC filings)](https://www.sec.gov/Archives/edgar/data/354647/000119312526144078/cvbf-20260401.htm)) | Not disclosed | Not surveyed |
| [Hope Bancorp (Bank of Hope)](https://www.bankingnewsai.com/banks/bank-of-hope) | Not disclosed | [4, incl. Kevin S. Kim (Chairman, President and CEO, Hope Bancorp)](https://www.bankingnewsai.com/banks/bank-of-hope#people) ([Hope Bancorp (Business Wire via FT)](https://markets.ft.com/data/announce/detail?dockey=600-202607270800BIZWIRE_USPRX____20260727_BW546817-1), [American Banker](https://www.americanbanker.com/news/l-a-bank-to-buy-u-s-commercial-banking-unit-from-japans-smbc)) | Full-time equivalent employees (Bank and Hope Bancorp): 1,434 (1,244 a year earlier) (Dec 31, 2025) ([Hope Bancorp (SEC filings)](https://www.sec.gov/Archives/edgar/data/1128361/000112836126000011/hope-20251231.htm)) | Not disclosed | Not surveyed |
| [Glacier Bancorp](https://www.bankingnewsai.com/banks/glacier) | Not disclosed | [6, incl. Randy Chesler (President and CEO)](https://www.bankingnewsai.com/banks/glacier#people) ([American Banker](https://americanbanker.com/news/glacier-bancorp-to-acquire-texas-bank-in-476-million-deal), [American Banker](https://americanbanker.com/news/glacier-in-montana-takes-prolific-acquisition-strategy-to-idaho)) | Full-time-equivalent employees / locations, 31 December 2025 (2024): 4,087 / 281 (3,441 / 227) (Dec 31, 2025) ([Glacier Bancorp (SEC filings)](https://www.sec.gov/Archives/edgar/data/868671/000086867126000023/gbci-20251231.htm)) | Not disclosed | Not surveyed |

## What are the latest dated moves on the AI record of First Hawaiian and its peers?

The two newest dated entries of each bank since Oct 16, 2025, from the timelines of the profiles (which also log filings, results and deals that bear on the AI record), newest first.

| Date | Bank | Move |
| --- | --- | --- |
| Oct 16, 2026 | [WaFd Bank](https://www.bankingnewsai.com/banks/wafd) | Q4 FY2026 call: EverBank merger, no AI update ([Investing.com (earnings call transcript)](https://investing.com/news/transcripts/earnings-call-transcript-wafd-q4-2026-profit-misses-revenue-beats-93CH-4954491)) |
| Oct 1, 2026 | [Bank of Hope](https://www.bankingnewsai.com/banks/bank-of-hope) | SMBC MANUBANK commercial banking unit acquisition completed ([Hope Bancorp (Business Wire via FT)](https://markets.ft.com/data/announce/detail?dockey=600-202610010830BIZWIRE_USPRX____20261001_BW057537-1), [Hope Bancorp (SEC filings)](https://www.sec.gov/Archives/edgar/data/1128361/000112836126000049/hope-20261001.htm)) |
| Sep 16, 2026 | [Mechanics Bank](https://www.bankingnewsai.com/banks/mechanics) | Runoff auto portfolio sold to Bank of America ([Mechanics Bancorp (SEC filings)](https://www.sec.gov/Archives/edgar/data/1518715/000151871526000068/mchbautoportfoliosalesept2.htm)) |
| Sep 10, 2026 | [WaFd Bank](https://www.bankingnewsai.com/banks/wafd) | nCino: WaFd piloting Analyst Digital Partner for credit risk ([nCino](https://ncino.com/blog/commercial-relationship-reviews-two-days-agentic-ai)) |
| Sep 2, 2026 | [Glacier](https://www.bankingnewsai.com/banks/glacier) | Glacier Bank invests in the Cari tokenised-deposit network ([Cari via Business Wire (Morningstar)](https://morningstar.com/news/business-wire/20260902910423/cari-raises-over-30-million-in-first-tranche-of-initial-funding-round-backed-entirely-by-banks)) |
| Sep 2, 2026 | [Bank of Hope](https://www.bankingnewsai.com/banks/bank-of-hope) | Regulatory approvals for the SMBC MANUBANK unit ([Hope Bancorp (Business Wire via Yahoo Finance)](https://finance.yahoo.com/economy/policy/articles/bank-hope-receives-regulatory-approvals-203000121.html)) |
| Aug 21, 2026 | [Mechanics Bank](https://www.bankingnewsai.com/banks/mechanics) | Senior Citizens Day fraud-prevention guidance ([Mechanics Bank](https://mechanicsbank.com/resources/resources-tools/insights/senior-citizens-day-fraud-prevention)) |
| Aug 21, 2026 | [First Interstate](https://www.bankingnewsai.com/banks/first-interstate) | Jeff Lee named chief operations officer ([First Interstate BancSystem (SEC filings)](https://www.sec.gov/Archives/edgar/data/860413/000086041326000088/fibk-20260821.htm), [First Interstate BancSystem (SEC filings)](https://www.sec.gov/Archives/edgar/data/860413/000086041326000092/fibk-20260914.htm)) |
| Aug 14, 2026 | [First Hawaiian](https://www.bankingnewsai.com/banks/first-hawaiian) | TriCo Integration Management Office established ([First Hawaiian, Inc. (SEC filings)](https://www.sec.gov/Archives/edgar/data/36377/000110465926097140/tm2620283d10_425.htm)) |
| Aug 7, 2026 | [Citizens Business Bank](https://www.bankingnewsai.com/banks/cvb-financial) | Q2 2026 10-Q: computer software expense up 39.14% ([CVB Financial Corp. (SEC filings)](https://www.sec.gov/Archives/edgar/data/354647/000119312526340248/cvbf-20260630.htm)) |
| Aug 7, 2026 | [Cathay Bank](https://www.bankingnewsai.com/banks/cathay) | Q2 2026 10-Q: still no AI reference ([Cathay General Bancorp (SEC filings)](https://www.sec.gov/Archives/edgar/data/861842/000143774926026554/caty20260630_10q.htm)) |
| Aug 4, 2026 | [Glacier](https://www.bankingnewsai.com/banks/glacier) | Q2 2026 10-Q repeats the AI risk language ([Glacier Bancorp (SEC filings)](https://www.sec.gov/Archives/edgar/data/868671/000086867126000069/gbci-20260630.htm)) |
| Aug 3, 2026 | [First Interstate](https://www.bankingnewsai.com/banks/first-interstate) | Q2 2026 10-Q: no material change to risk factors ([First Interstate BancSystem (SEC filings)](https://www.sec.gov/Archives/edgar/data/860413/000086041326000084/fibk-20260630.htm)) |
| Aug 3, 2026 | [First Hawaiian](https://www.bankingnewsai.com/banks/first-hawaiian) | Q2 2026 10-Q mentions AI only as a forward-looking factor ([First Hawaiian, Inc. (SEC filings)](https://www.sec.gov/Archives/edgar/data/36377/000110465926089785/fhb-20260630x10q.htm)) |
| Jul 28, 2026 | [Bank of Hawaii](https://www.bankingnewsai.com/banks/bank-of-hawaii) | Second-quarter 2026 10-Q: AI risk factor only ([Bank of Hawaii Corporation (SEC filings)](https://www.sec.gov/Archives/edgar/data/46195/000004619526000056/boh-20260630.htm)) |
| Jul 27, 2026 | [Bank of Hawaii](https://www.bankingnewsai.com/banks/bank-of-hawaii) | Second-quarter 2026 call: no AI discussion ([Investing.com](https://ca.investing.com/news/transcripts/earnings-call-transcript-bank-of-hawaii-posts-mixed-q2-2026-results-as-shares-fall-93CH-4755043)) |
| Jul 23, 2026 | [Citizens Business Bank](https://www.bankingnewsai.com/banks/cvb-financial) | Q2 2026 results: AI appears only as a forward-looking factor ([Yahoo Finance](https://finance.yahoo.com/quote/CVBF/earnings/CVBF-Q1-2026-earnings_call-544871.html), [Yahoo Finance](https://finance.yahoo.com/quote/BCV.F/earnings/BCV.F-Q2-2026-earnings_call-653685.html), [CVB Financial Corp. (SEC filings)](https://www.sec.gov/Archives/edgar/data/354647/000119312526340248/cvbf-20260630.htm)) |
| Jul 22, 2026 | [Cathay Bank](https://www.bankingnewsai.com/banks/cathay) | Second-quarter 2026 results ([Cathay General Bancorp](https://cathaygeneralbancorp.com/CGB/pr-20260722), [Investing.com](https://investing.com/news/transcripts/earnings-call-transcript-cathay-general-bancorp-tops-q2-2026-estimates-93CH-4807238)) |

## How does First Hawaiian compare with Bank of Hawaii on AI and digital?

The two banks hold two-thirds of Hawaii's bank deposits. What each has disclosed, with the date; a blank means nothing is on the record, not that nothing exists.

| Dimension | First Hawaiian | Bank of Hawaii |
| --- | --- | --- |
| Hawaii deposit share (FDIC, June 30, 2025) | 32.1%, up from 30.5% in 2005 | 34.5%, up from 28.3% in 2005 ([Bank of Hawaii Corporation (SEC filings)](https://www.sec.gov/Archives/edgar/data/46195/000004619526000054/ex992-bohearningspresent.htm)) |
| Branches | 49: 45 in Hawaii, 3 in Guam, 1 in Saipan (December 31, 2025); 113 with TriCo | 51 branch locations and 320 ATMs in Hawaii and the West Pacific (December 31, 2025) ([First Hawaiian, Inc. (SEC filings)](https://www.sec.gov/Archives/edgar/data/36377/000110465926021544/fhb-20251231x10k.htm), [American Banker](https://americanbanker.com/news/first-hawaiian-strikes-2b-deal-to-return-to-u-s-mainland), [Bank of Hawaii Corporation (SEC filings)](https://www.sec.gov/Archives/edgar/data/46195/000004619526000015/boh-20251231.htm)) |
| AI owner | EVP Jason Dang, Digital Banking and Services Division, owns AI strategy and governance (January 2026) | Executive director of an AI Development Center on the Operating Committee ([First Hawaiian Bank](https://www.fhb.com/en/about-us/newsroom/2026-press-releases/news-release/013026), [Bank of Hawaii Corporation (SEC filings)](https://www.sec.gov/Archives/edgar/data/46195/000004619526000023/boh_2025xarsxfiling.htm)) |
| AI in lending | Zest AI card underwriting: automated decisions 4% to 55%, instant approvals 4% to 40% (vendor-reported) | None disclosed ([Zest AI (vendor case study)](https://www.zest.ai/learn/success_stories/first-hawaiian-bank/), [The Motley Fool (Yahoo Finance)](https://finance.yahoo.com/markets/stocks/articles/bank-hawaii-boh-q1-2026-193157621.html)) |
| Employee AI | Written generative-AI usage policies and safeguards; no tool named | Microsoft Copilot for all employees from July 2025; 60 AI Ambassadors ([First Hawaiian, Inc. (SEC filings)](https://www.sec.gov/Archives/edgar/data/36377/000110465926083898/tm2620283d5_ex2-1.htm), [Bank of Hawaii Corporation (SEC filings)](https://www.sec.gov/Archives/edgar/data/46195/000004619526000023/boh_2025xarsxfiling.htm)) |
| Customer app | July 2025 app with in-app chatbot, budgeting tool and in-app account opening | 350,000+ digital enrolments; 6.4 million average monthly logins (2025) ([First Hawaiian Bank](https://www.fhb.com/en/news-release/071725), [Bank of Hawaii Corporation (SEC filings)](https://www.sec.gov/Archives/edgar/data/46195/000004619526000023/boh_2025xarsxfiling.htm)) |
| 2026 strategic move | TriCo acquisition: 68 California branches, $8.4 billion of deposits (announced July 13) | New CEO James Polk from April 1; West Pacific headquarters in Guam ([American Banker](https://americanbanker.com/news/first-hawaiian-strikes-2b-deal-to-return-to-u-s-mainland), [MarketBeat (Yahoo Finance)](https://finance.yahoo.com/markets/stocks/articles/bank-hawaii-shareholders-elect-directors-100836326.html)) |

## How does First Hawaiian's AI underwriting compare with its peers' lending AI?

AI or automation each bank has disclosed in credit and loan operations.

| Bank | What it has | Since | Scale or result disclosed |
| --- | --- | --- | --- |
| First Hawaiian | Custom Zest AI underwriting model for credit cards; expansion to auto, consumer, lines of credit and small business considered | Launched in six months; case study June 2025 | Automated decisions 55% (from 4%); instant approvals 40% (from 4%); vendor-reported ([Zest AI (vendor case study)](https://www.zest.ai/learn/success_stories/first-hawaiian-bank/), [Zest AI (vendor page)](https://zest.ai/learn/resources/celent-report-on-the-impact-of-ai-in-retail-lending)) |
| WaFd | nCino Analyst Digital Partner agent for loan-document review, covenant work and credit analysis | 2026 | Not disclosed ([nCino](https://ncino.com/en-SEA/blog/nsight-2026-recap), [nCino](https://ncino.com/blog/commercial-relationship-reviews-two-days-agentic-ai)) |
| First Interstate | Fiserv agentOS agent for commercial loan onboarding, co-created with Fiserv | Pilot, May 2026 | CEO: reduced manual data entry and cycle times ([American Banker](https://americanbanker.com/news/fiserv-has-co-created-ai-agents-with-six-banks-and-openai)) |
| CVB Financial | AI tools used to track and flag departures from known patterns in customer transactions | 2026 proxy | Selective and limited use ([CVB Financial Corp. (SEC filings)](https://www.sec.gov/Archives/edgar/data/354647/000119312526144078/cvbf-20260401.htm)) |
| Glacier | Automated commercial loan processing system extended to Guaranty; not described as AI | January 2026 | Not disclosed ([earnings call transcript (The Motley Fool)](https://fool.com/earnings/call-transcripts/2026/04/21/glacier-bancorp-gbci-q4-2025-earnings-transcript)) |
| Bank of Hawaii | None in credit; AI use cases in wealth discovery and the call center | April 2026 | Too early to read, management said ([The Motley Fool (Yahoo Finance)](https://finance.yahoo.com/markets/stocks/articles/bank-hawaii-boh-q1-2026-193157621.html)) |

## What does First Hawaiian's technology stack look like against its peers' integrations?

First Hawaiian runs on third-party core banking, card and internet-banking providers that its 10-K says would be hard to replace, and does not name the core vendor. On the TriCo call Bob Harrison said the bank 'did do a core conversion not that many years ago' and that its core provider scales well beyond a $34 billion bank, so moving TriCo would be 'more of a mapping over rather than converting over'. In January 2026 he credited earlier technology investment with letting the bank terminate expensive vendor relationships and take the work in-house. An Integration Management Office under the CFO and the chief administrative officer was set up on August 14, 2026. ([First Hawaiian, Inc. (SEC filings)](https://www.sec.gov/Archives/edgar/data/36377/000110465926021544/fhb-20251231x10k.htm), [First Hawaiian, Inc. (SEC filings)](https://www.sec.gov/Archives/edgar/data/36377/000110465926083886/tm2620283d7_425.htm), [Investing.com](https://investing.com/news/transcripts/earnings-call-transcript-first-hawaiian-q4-2025-beats-eps-forecast-stock-rises-93CH-4477031), [First Hawaiian, Inc. (SEC filings)](https://www.sec.gov/Archives/edgar/data/36377/000110465926097140/tm2620283d10_425.htm))

Its peers have been through the same kind of work. Mechanics moved HomeStreet onto Mechanics Bank platforms from March 20, 2026 and booked a $21.2 million core-systems contract termination accrual in Q3 2025. CVB converted Heritage Bank of Commerce customers in June 2026. First Interstate's core provider is Fiserv, whose agentOS it is piloting, and WaFd's core is Fiserv DNA according to a 2022 Talkdesk announcement. Bank of Hope closed the SMBC MANUBANK unit on October 1, 2026. ([Mechanics Bank](https://mechanicsbank.com/transitionhub), [Mechanics Bancorp (SEC filings)](https://www.sec.gov/Archives/edgar/data/1518715/000151871525000177/mchb-investorpresentatio.htm), [Citizens Business Bank](https://www.cbbank.com/hbc-conversion), [American Banker](https://americanbanker.com/news/fiserv-has-co-created-ai-agents-with-six-banks-and-openai), [Talkdesk (Business Wire, via FinTech Futures)](https://fintechfutures.com/press-releases/wafd-banks-on-talkdesk-to-transform-customer-experiences), [Hope Bancorp (Business Wire via FT)](https://markets.ft.com/data/announce/detail?dockey=600-202610010830BIZWIRE_USPRX____20261001_BW057537-1))

## Which banks are First Hawaiian's peers, and why these?

First Hawaiian, Inc. is compared here with Cathay General Bancorp, Bank of Hawaii Corporation, First Interstate BancSystem, Mechanics Bancorp, WaFd, Inc., CVB Financial Corp., Hope Bancorp (Bank of Hope) and Glacier Bancorp: the US banks on this site nearest to it in business model (regional or retail-commercial bank) and assets on the Federal Reserve's large-bank list, with a preference for its home region (West). First Hawaiian, Inc. is classed as a regional or retail-commercial bank in the West.

## Common questions

### Is First Hawaiian better than Bank of Hawaii at AI?

The record cannot settle capability, but First Hawaiian has put more on it: 47.2 on this site's disclosure index against 37.8. First Hawaiian has an AI underwriting model in production and a Celent award; Bank of Hawaii has an all-employee Copilot rollout, 60 AI Ambassadors and a named AI Development Center. Neither discloses a customer AI assistant. ([Zest AI (vendor case study)](https://www.zest.ai/learn/success_stories/first-hawaiian-bank/), [Zest AI (vendor page)](https://zest.ai/learn/resources/celent-report-on-the-impact-of-ai-in-retail-lending), [Bank of Hawaii Corporation (SEC filings)](https://www.sec.gov/Archives/edgar/data/46195/000004619526000023/boh_2025xarsxfiling.htm))

### What AI does First Hawaiian use for credit cards?

A customised underwriting model from Zest AI, launched for credit cards in six months. Zest says automated decisions rose from 4% to 55% of applications and instant approvals from 4% to 40% in the first year, after more than 90% of applications had needed manual review. Celent named First Hawaiian a 2025 Model Bank for AI-augmented retail lending. ([Zest AI (vendor case study)](https://www.zest.ai/learn/success_stories/first-hawaiian-bank/), [Zest AI (vendor page)](https://zest.ai/learn/resources/celent-report-on-the-impact-of-ai-in-retail-lending))

### Who leads AI at First Hawaiian compared with its peers?

EVP Jason Dang, promoted in January 2026 to run the Digital Banking and Services Division and lead the AI programme's strategy and governance. Bank of Hawaii names an executive director of an AI Development Center; CVB runs AI through a COO-chaired AI Governance Council; First Interstate names no head of AI. ([First Hawaiian Bank](https://www.fhb.com/en/about-us/newsroom/2026-press-releases/news-release/013026), [Bank of Hawaii Corporation (SEC filings)](https://www.sec.gov/Archives/edgar/data/46195/000004619526000023/boh_2025xarsxfiling.htm), [CVB Financial Corp. (SEC filings)](https://www.sec.gov/Archives/edgar/data/354647/000119312526144078/cvbf-20260401.htm), [First Interstate BancSystem (SEC filings)](https://www.sec.gov/Archives/edgar/data/860413/000086041326000025/fibk-20260415.htm))

### Does First Hawaiian have an AI chatbot?

Its July 2025 mobile app includes an in-app chatbot, help guides and secure messaging, but the launch release does not say the chatbot uses AI. Its 2021 app introduced AI-driven insights such as duplicate-payment alerts. WaFd announced an AI-powered call-center agent for 24/7 support in April 2026. ([First Hawaiian Bank](https://www.fhb.com/en/news-release/071725), [First Hawaiian Bank](https://fhb.com/en/news-release/04282021), [The Motley Fool (Yahoo Finance)](https://finance.yahoo.com/markets/stocks/articles/wafd-wafd-q2-2026-earnings-161443166.html))

### How will the TriCo deal change First Hawaiian's technology?

Integration will dominate. The combined bank will have $34 billion of assets and 113 branches, with 25% cost savings projected. Harrison said First Hawaiian's core provider scales beyond that size, so TriCo would be mapped over rather than converted, and an Integration Management Office was set up in August 2026. Tri Counties keeps its brand in California. ([American Banker](https://americanbanker.com/news/first-hawaiian-strikes-2b-deal-to-return-to-u-s-mainland), [First Hawaiian, Inc. (SEC filings)](https://www.sec.gov/Archives/edgar/data/36377/000110465926083886/tm2620283d7_425.htm), [First Hawaiian, Inc. (SEC filings)](https://www.sec.gov/Archives/edgar/data/36377/000110465926097140/tm2620283d10_425.htm))

### How does First Hawaiian's technology spending compare with peers?

None of the group discloses an AI budget. Harrison tied higher expenses in January 2024 to data and analytics, an in-house engineering team and a new CRM, and in January 2026 said the bank had terminated expensive vendor relationships. CVB reports 2025 computer software expense of $17.1 million, up 12.07%; Bank of Hawaii's 2025 noninterest expense rose 7.9%. ([Investing.com](https://investing.com/news/stock-market-news/earnings-call-first-hawaiian-inc-q4-2023-results-show-resilience-93CH-3284658), [Investing.com](https://investing.com/news/transcripts/earnings-call-transcript-first-hawaiian-q4-2025-beats-eps-forecast-stock-rises-93CH-4477031), [CVB Financial Corp. (SEC filings)](https://www.sec.gov/Archives/edgar/data/354647/000119312526083221/cvbf-20251231.htm), [Bank of Hawaii Corporation (SEC filings)](https://www.sec.gov/Archives/edgar/data/46195/000004619526000015/boh-20251231.htm))

### How does First Hawaiian's AI governance compare with its peers'?

First Hawaiian put AI strategy and governance under EVP Jason Dang in January 2026 and represented written generative-AI policies in the TriCo merger agreement; its 10-K has carried a stand-alone AI risk factor since the FY2023 report. CVB runs a six-seat AI Governance Council, Bank of Hawaii an ethical review process, and Bank of Hope bars AI until vetted. ([First Hawaiian Bank](https://www.fhb.com/en/about-us/newsroom/2026-press-releases/news-release/013026), [First Hawaiian, Inc. (SEC filings)](https://www.sec.gov/Archives/edgar/data/36377/000110465926083898/tm2620283d5_ex2-1.htm), [First Hawaiian, Inc. (SEC filings)](https://www.sec.gov/Archives/edgar/data/36377/000155837024001995/fhb-20231231x10k.htm), [CVB Financial Corp. (SEC filings)](https://www.sec.gov/Archives/edgar/data/354647/000119312526144078/cvbf-20260401.htm), [Bank of Hawaii Corporation (SEC filings)](https://www.sec.gov/Archives/edgar/data/46195/000004619526000023/boh_2025xarsxfiling.htm), [Hope Bancorp (SEC filings)](https://www.sec.gov/Archives/edgar/data/1128361/000153949726001123/n5730_x2-def14a.htm))

### How does First Hawaiian compare with WaFd on AI?

WaFd scores higher on this site's index (52.3 against 47.2). WaFd's record is in service and engineering: an Amazon Lex voicebot, an announced AI call-center agent and AI-assisted development at more than twice the earlier pace. First Hawaiian's is in credit: a Zest AI underwriting model with vendor-reported results and a Celent award. ([Amazon Web Services](https://aws.amazon.com/solutions/case-studies/archway-software-wafd-bank-case-study/), [The Motley Fool (Yahoo Finance)](https://finance.yahoo.com/markets/stocks/articles/wafd-wafd-q2-2026-earnings-161443166.html), [Zest AI (vendor case study)](https://www.zest.ai/learn/success_stories/first-hawaiian-bank/), [Zest AI (vendor page)](https://zest.ai/learn/resources/celent-report-on-the-impact-of-ai-in-retail-lending))

## Peers on this site

- [Cathay General Bancorp AI strategy](https://www.bankingnewsai.com/banks/cathay) · [vs peers](https://www.bankingnewsai.com/banks/cathay/vs-peers)
- [Bank of Hawaii Corporation AI strategy](https://www.bankingnewsai.com/banks/bank-of-hawaii) · [vs peers](https://www.bankingnewsai.com/banks/bank-of-hawaii/vs-peers)
- [First Interstate BancSystem AI strategy](https://www.bankingnewsai.com/banks/first-interstate) · [vs peers](https://www.bankingnewsai.com/banks/first-interstate/vs-peers)
- [Mechanics Bancorp AI strategy](https://www.bankingnewsai.com/banks/mechanics) · [vs peers](https://www.bankingnewsai.com/banks/mechanics/vs-peers)
- [WaFd, Inc. AI strategy](https://www.bankingnewsai.com/banks/wafd) · [vs peers](https://www.bankingnewsai.com/banks/wafd/vs-peers)
- [CVB Financial Corp. AI strategy](https://www.bankingnewsai.com/banks/cvb-financial) · [vs peers](https://www.bankingnewsai.com/banks/cvb-financial/vs-peers)
- [Hope Bancorp (Bank of Hope) AI strategy](https://www.bankingnewsai.com/banks/bank-of-hope) · [vs peers](https://www.bankingnewsai.com/banks/bank-of-hope/vs-peers)
- [Glacier Bancorp AI strategy](https://www.bankingnewsai.com/banks/glacier) · [vs peers](https://www.bankingnewsai.com/banks/glacier/vs-peers)

## Sources

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