# ConnectOne Bancorp vs peers: AI and technology compared

Source: https://www.bankingnewsai.com/banks/connectone/vs-peers
Last updated: Oct 19, 2026

*Part of the [ConnectOne Bancorp AI strategy profile](https://www.bankingnewsai.com/banks/connectone). Peer group: Valley National Bancorp, Dime Commercial Bancshares, OceanFirst Financial Corp., Flagstar Bank, Customers Bancorp, Webster Bank, ServisFirst Bancshares, NBT Bancorp.*

## How does ConnectOne Bancorp compare with its peers on AI and technology?

On this site's AI disclosure index ConnectOne scores 44.6 (#65 of 120 US banks), fifth in a nine-bank group of New York-area business banks. It sits behind Valley (76.6), Customers (75.5), Webster (68.7) and Flagstar (65.3), and ahead of OceanFirst (40.5), ServisFirst (39.7), NBT (14.1) and Dime (10.5). What separates it is measured results from vendor-built agents in commercial lending. In July 2026 it reported nCino's Banking Advisor live in production and two custom agents with 16 skills on nCino's Agentic Operating System. Document search fell from about 20 minutes to as little as 30 seconds, a relationship-update agent cut task time by 60%, and active users rose 41% in ten weeks. American Banker reports the tools arrived in April 2026 and delivered results within three months. Peers with higher scores run bigger programs. Customers has an OpenAI collaboration with engineers on site and reports more than 600 agents. Valley counts about $15 million of AI run-rate savings against $3 million to $4 million of new AI expense. Flagstar's StarIQ orchestrates four foundation models. ConnectOne's chief executive frames AI as growth investment rather than cost-cutting: the goal is to make every frontline commercial banker 50% more productive, and the CFO guided operating expenses up about 1.5% a quarter, mainly on staff. ([nCino (GlobeNewswire)](https://www.globenewswire.com/news-release/2026/07/14/3326739/0/en/connectone-bank-is-building-the-future-of-commercial-lending-on-ncino-s-agentic-operating-system.html), [American Banker](https://www.americanbanker.com/news/how-connectone-bank-uses-ai-to-save-time-on-admin-work), [Customers Bank (Business Wire)](https://businesswire.com/news/home/20260427319349/en/Customers-Bank-Announces-Strategic-Collaboration-with-OpenAI-to-Redefine-the-Commercial-Banking-Operating-Model), [Customers Bancorp (SEC filings)](https://www.sec.gov/Archives/edgar/data/1488813/000148881326000082/q226investorpresentation.htm), [Yahoo Finance](https://finance.yahoo.com/markets/stocks/articles/valley-national-bancorp-vly-q2-014436578.html), [Flagstar Bank](https://ir.flagstar.com/news-and-events/news-releases/press-release-details/2026/FLAGSTAR-BANK-ANNOUNCES-PROPRIETARY-TECHNOLOGY-TRANSFORMATION/default.aspx), [Investing.com](https://investing.com/news/transcripts/earnings-call-transcript-connectone-bancorp-tops-q2-2026-eps-forecast-93CH-4809455))

## Where does ConnectOne lead its peers on AI?

- **Measured AI results where OceanFirst, ServisFirst and Dime have fewer.** ConnectOne reports document search cut from about 20 minutes to 30 seconds, 60% less time on relationship updates and active Banking Advisor users up 41% in ten weeks (July 2026). ServisFirst's September 2026 Covecta deal names no use case, and Dime's only named AI is Quantifind sanctions screening, with no result disclosed. ([nCino (GlobeNewswire)](https://www.globenewswire.com/news-release/2026/07/14/3326739/0/en/connectone-bank-is-building-the-future-of-commercial-lending-on-ncino-s-agentic-operating-system.html), [ServisFirst Bank](https://servisfirstbank.com/news/servisfirst-bank-selects-covecta-to-deploy-agentic-ai-across-its-operations), [Quantifind (PR Newswire)](https://www.prnewswire.com/news-releases/dime-community-bank-selects-quantifind-to-strengthen-sanctions-screening-in-payments-302472947.html))
- **A two-week merger conversion.** ConnectOne completed the full systems conversion of The First of Long Island within two weeks of the June 1, 2025 merger. OceanFirst closed Flushing Financial on June 1, 2026 and moved Flushing's digital banking customers onto its platforms on September 21, 2026, about three and a half months later. ([GuruFocus via Yahoo Finance](https://finance.yahoo.com/news/connectone-bancorp-inc-cnob-q4-210611121.html), [ConnectOne Bancorp (GlobeNewswire)](https://www.globenewswire.com/news-release/2025/06/02/3091713/25238/en/connectone-bancorp-inc-completes-merger-with-the-first-of-long-island-corporation.html), [Yahoo Finance](https://finance.yahoo.com/quote/OCFC/earnings/OCFC-Q2-2026-earnings_call-654444.html), [OceanFirst Bank](https://oceanfirst.com/hubfs/FlushingConversionDigitalBankingDates.pdf))
- **Built its own data warehouse before buying AI.** ConnectOne built its data lake and data warehouse from scratch in about nine months in 2024 to control how data is ingested and orchestrated. OceanFirst spent about 18 months cleaning data line of business by line of business before its Databricks layer. ([Bank Automation News](https://bankautomationnews.com/allposts/center-of-excellence/connectone-bank-builds-data-lake-in-house), [American Banker](https://americanbanker.com/news/how-oceanfirst-uses-ai-to-investigate-crime-analyze-bonds))

## Where does ConnectOne trail its peers on AI?

- **Two custom agents against Customers' 600-plus.** ConnectOne reports two custom agents with 16 skills built with nCino's engineers (July 2026). Customers reports more than 600 agents including custom GPTs, 100% of staff AI-licensed and a 40-person AI mobilization team, with OpenAI engineers on site since April 2026. ([nCino (GlobeNewswire)](https://www.globenewswire.com/news-release/2026/07/14/3326739/0/en/connectone-bank-is-building-the-future-of-commercial-lending-on-ncino-s-agentic-operating-system.html), [Customers Bancorp (SEC filings)](https://www.sec.gov/Archives/edgar/data/1488813/000148881326000082/q226investorpresentation.htm), [Customers Bank (Business Wire)](https://businesswire.com/news/home/20260427319349/en/Customers-Bank-Announces-Strategic-Collaboration-with-OpenAI-to-Redefine-the-Commercial-Banking-Operating-Model))
- **No AI savings figure while Valley counts its return.** ConnectOne frames AI as growth investment and guided operating expenses up about 1.5% a quarter for the second half of 2026, mainly on staffing. Valley reports about $15 million of run-rate savings from AI against $3 million to $4 million of new AI expense, and is replacing three vendor contracts with AI. ([American Banker](https://www.americanbanker.com/news/how-connectone-bank-uses-ai-to-save-time-on-admin-work), [Investing.com](https://investing.com/news/transcripts/earnings-call-transcript-connectone-bancorp-tops-q2-2026-eps-forecast-93CH-4809455), [Yahoo Finance](https://finance.yahoo.com/markets/stocks/articles/valley-national-bancorp-vly-q2-014436578.html), [Banking Dive](https://www.bankingdive.com/news/valley-bank-ai-strategy-roi-vendors-midsize-lenders/824927/))
- **Vendor AI rather than its own platform.** ConnectOne's named AI comes from vendors: nCino, Google's Gemini in email and Verafin. Flagstar built StarIQ, an internal AI component of its S2 platform orchestrating Claude, Llama, Mistral and Titan models, and Valley runs its own AI Assistant with tiered access. ([Investing.com](https://investing.com/news/transcripts/earnings-call-transcript-connectone-bancorp-q1-2026-eps-misses-revenue-beats-93CH-4633276), [Flagstar Bank](https://ir.flagstar.com/news-and-events/news-releases/press-release-details/2026/FLAGSTAR-BANK-ANNOUNCES-PROPRIETARY-TECHNOLOGY-TRANSFORMATION/default.aspx), [American Banker](https://www.americanbanker.com/leaders/the-ai-enabled-bank-reimagining-retail-banking-from-branch-to-mobile), [Banking Dive](https://www.bankingdive.com/news/valley-bank-ai-strategy-roi-vendors-midsize-lenders/824927/))
- **No customer-facing AI, while Customers deploys voice agents.** ConnectOne's disclosed AI serves its bankers; it describes no AI assistant for clients, and its March and June 2026 10-Qs contain no AI language. Customers announced ElevenLabs voice and chat agents for customer service, relationship-manager assist and conversational account opening in June 2026. ([nCino (GlobeNewswire)](https://www.globenewswire.com/news-release/2026/07/14/3326739/0/en/connectone-bank-is-building-the-future-of-commercial-lending-on-ncino-s-agentic-operating-system.html), [ConnectOne Bancorp (SEC filing)](https://www.sec.gov/Archives/edgar/data/712771/000143774926014866/cnob20260331_10q.htm), [ConnectOne Bancorp (SEC filing)](https://www.sec.gov/Archives/edgar/data/712771/000143774926025623/cnob20260630_10q.htm), [Customers Bank (Business Wire)](https://businesswire.com/news/home/20260602834906/en/Customers-Bank-and-ElevenLabs-to-Deploy-AI-Powered-Conversational-Agents-Across-Customer-and-Employee-Experiences))

## Where does ConnectOne rank against its peers on AI disclosure?

Scores from the US AI disclosure index of 120 banks (0–100; 45% of the weight on independent coverage). The index measures what each bank has put on the public record and what outside outlets have reported about its AI, not capability or spending; every count is of entries on that bank's profile, each of which cites its sources.

| Bank | Score | Rank | Independent sources | Own disclosures | Use cases in production | Moves, last 12 months | Named AI platform |
| --- | --- | --- | --- | --- | --- | --- | --- |
| [Valley National Bancorp](https://www.bankingnewsai.com/banks/valley) | [76.6](https://www.bankingnewsai.com/banks/ai-index) | #26 of 120 | [11](https://www.bankingnewsai.com/banks/valley#sources) | [22](https://www.bankingnewsai.com/banks/valley#sources) | [13 of 17](https://www.bankingnewsai.com/banks/valley#where) | [22](https://www.bankingnewsai.com/banks/valley#timeline) | Cloud-first infrastructure, Valley's AI Assistant and tiered access ([Banking Dive](https://www.bankingdive.com/news/valley-bank-ai-strategy-roi-vendors-midsize-lenders/824927/), [American Banker](https://americanbanker.com/news/valley-banks-russell-barrett-is-47-on-the-most-innovative-people-in-finance-ranking), [American Banker](https://digital-banking.americanbanker.com/profile/nickolas-lachman), [Valley National Bancorp (SEC filings)](https://www.sec.gov/Archives/edgar/data/714310/000071431026000036/a2q26earningspresentatio.htm)) |
| [Customers Bancorp](https://www.bankingnewsai.com/banks/customers) | [75.5](https://www.bankingnewsai.com/banks/ai-index) | #29 of 120 | [13](https://www.bankingnewsai.com/banks/customers#sources) | [20](https://www.bankingnewsai.com/banks/customers#sources) | [11 of 16](https://www.bankingnewsai.com/banks/customers#where) | [23](https://www.bankingnewsai.com/banks/customers#timeline) | OpenAI strategic collaboration, AI Innovation Lab and cubiX payments network ([Customers Bank (Business Wire)](https://businesswire.com/news/home/20260427319349/en/Customers-Bank-Announces-Strategic-Collaboration-with-OpenAI-to-Redefine-the-Commercial-Banking-Operating-Model), [American Banker](https://americanbanker.com/news/openai-will-embed-staff-at-customers-bank-under-multiyear-deal), [Customers Bancorp](https://customersbank.com/pdf/260122-presentation.pdf), [Customers Bancorp (Business Wire via Morningstar)](https://morningstar.com/news/business-wire/20260723160284/customers-bancorp-reports-results-for-second-quarter-2026)) |
| [Webster Bank](https://www.bankingnewsai.com/banks/webster) | [68.7](https://www.bankingnewsai.com/banks/ai-index) | #37 of 120 | [14](https://www.bankingnewsai.com/banks/webster#sources) | [17](https://www.bankingnewsai.com/banks/webster#sources) | [7 of 11](https://www.bankingnewsai.com/banks/webster#where) | [24](https://www.bankingnewsai.com/banks/webster#timeline) | Category IV readiness: data, cyber and open banking ([Banking Dive](https://www.bankingdive.com/news/webster-bank-100b-threshold-hiring-tech-cybersecurity-nafde/742553/), [Business Wire via FT Markets](https://markets.ft.com/data/announce/full?dockey=600-202606111200BIZWIRE_USPRX____20260611_BW592775-1), [Webster Bank](https://websterbank.com/impact-makers-award-winners), [Banking Dive](https://www.bankingdive.com/news/santander-acquiring-webster-bank-12b/811270/)) |
| [Flagstar Bank](https://www.bankingnewsai.com/banks/flagstar) | [65.3](https://www.bankingnewsai.com/banks/ai-index) | #41 of 120 | [14](https://www.bankingnewsai.com/banks/flagstar#sources) | [12](https://www.bankingnewsai.com/banks/flagstar#sources) | [8 of 14](https://www.bankingnewsai.com/banks/flagstar#where) | [24](https://www.bankingnewsai.com/banks/flagstar#timeline) | Flagstar S2 Platform and StarIQ ([Flagstar Bank](https://ir.flagstar.com/news-and-events/news-releases/press-release-details/2026/FLAGSTAR-BANK-ANNOUNCES-PROPRIETARY-TECHNOLOGY-TRANSFORMATION/default.aspx), [Banking Dive](https://www.bankingdive.com/news/flagstar-cio-chris-higgins-s2-stariq-proprietary-tech-platform-ai/823404/), [American Banker](https://www.americanbanker.com/news/how-flagstar-bank-integrated-its-acquired-data-centers)) |
| [ConnectOne Bancorp (this page)](https://www.bankingnewsai.com/banks/connectone) | [44.6](https://www.bankingnewsai.com/banks/ai-index) | #65 of 120 | [9](https://www.bankingnewsai.com/banks/connectone#sources) | [12](https://www.bankingnewsai.com/banks/connectone#sources) | [7 of 10](https://www.bankingnewsai.com/banks/connectone#where) | [14](https://www.bankingnewsai.com/banks/connectone#timeline) | nCino Banking Advisor and custom agents on nCino's Agentic Operating System ([nCino (GlobeNewswire)](https://www.globenewswire.com/news-release/2026/07/14/3326739/0/en/connectone-bank-is-building-the-future-of-commercial-lending-on-ncino-s-agentic-operating-system.html), [American Banker](https://www.americanbanker.com/news/how-connectone-bank-uses-ai-to-save-time-on-admin-work)) |
| [OceanFirst Financial Corp.](https://www.bankingnewsai.com/banks/oceanfirst) | [40.5](https://www.bankingnewsai.com/banks/ai-index) | #70 of 120 | [4](https://www.bankingnewsai.com/banks/oceanfirst#sources) | [16](https://www.bankingnewsai.com/banks/oceanfirst#sources) | [9 of 16](https://www.bankingnewsai.com/banks/oceanfirst#where) | [15](https://www.bankingnewsai.com/banks/oceanfirst#timeline) | Automation Transformation Office, Copilot and the Databricks data layer ([OceanFirst Financial Corp. (SEC filings)](https://www.sec.gov/Archives/edgar/data/1004702/000100470226000050/ex991-investorpresentati.htm), [OceanFirst Financial Corp. (SEC filings)](https://www.sec.gov/Archives/edgar/data/1004702/000100470226000116/ex992q22026-earningsrele.htm), [American Banker](https://americanbanker.com/news/how-oceanfirst-uses-ai-to-investigate-crime-analyze-bonds)) |
| [ServisFirst Bancshares](https://www.bankingnewsai.com/banks/servisfirst) | [39.7](https://www.bankingnewsai.com/banks/ai-index) | #72 of 120 | [7](https://www.bankingnewsai.com/banks/servisfirst#sources) | [13](https://www.bankingnewsai.com/banks/servisfirst#sources) | [4 of 6](https://www.bankingnewsai.com/banks/servisfirst#where) | [17](https://www.bankingnewsai.com/banks/servisfirst#timeline) | Covecta agentic AI ([ServisFirst Bank](https://servisfirstbank.com/news/servisfirst-bank-selects-covecta-to-deploy-agentic-ai-across-its-operations), [ServisFirst Bancshares (SEC filings)](https://www.sec.gov/Archives/edgar/data/1430723/000117184326005359/sfbs20260630_10q.htm)) |
| [NBT Bancorp](https://www.bankingnewsai.com/banks/nbt) | [14.1](https://www.bankingnewsai.com/banks/ai-index) | #100 of 120 | [3](https://www.bankingnewsai.com/banks/nbt#sources) | [15](https://www.bankingnewsai.com/banks/nbt#sources) | [6 of 8](https://www.bankingnewsai.com/banks/nbt#where) | [12](https://www.bankingnewsai.com/banks/nbt#timeline) | Not disclosed |
| [Dime Commercial Bancshares](https://www.bankingnewsai.com/banks/dime) | [10.5](https://www.bankingnewsai.com/banks/ai-index) | #102 of 120 | [3](https://www.bankingnewsai.com/banks/dime#sources) | [13](https://www.bankingnewsai.com/banks/dime#sources) | [2 of 8](https://www.bankingnewsai.com/banks/dime#where) | [13](https://www.bankingnewsai.com/banks/dime#timeline) | Not disclosed |

## On which parts of the AI record is ConnectOne ahead of or behind its peers?

Each row is one input of the index, counted on the profiles of ConnectOne and the 8 peers that are scored on the same basis. "Place" is ConnectOne's position in the group of 9 (1st = most).

| Component (weight) | ConnectOne | Peer median | Most in the group | Place |
| --- | --- | --- | --- | --- |
| Independent sources (45%) | 9 | 9 | [Flagstar (14)](https://www.bankingnewsai.com/banks/flagstar) | 5th of 9 |
| Use cases in production (10%) | 7 | 7.5 | [Valley (13)](https://www.bankingnewsai.com/banks/valley) | 5th of 9 |
| Own primary disclosures (10%) | 12 | 15.5 | [Valley (22)](https://www.bankingnewsai.com/banks/valley) | 8th of 9 |
| Dated moves, last 12 months (10%) | 14 | 19.5 | [Flagstar (24)](https://www.bankingnewsai.com/banks/flagstar) | 7th of 9 |
| Disclosed numbers (5%) | 12 | 13 | [Customers Bank (23)](https://www.bankingnewsai.com/banks/customers) | 5th of 9 |
| Named AI leaders (5%) | 6 | 7.5 | [Webster (17)](https://www.bankingnewsai.com/banks/webster) | 6th of 9 |
| Use cases described (5%) | 10 | 12.5 | [Valley (17)](https://www.bankingnewsai.com/banks/valley) | 6th of 9 |

## What has each bank in ConnectOne's peer group disclosed about its AI?

Facts from each bank's profile, cited to the profile's own sources. "Not disclosed" means the bank's public record, as cited on its profile, does not state it.

| Bank | Platform or assistant, as the profile names it | AI leaders named | Headline AI number disclosed | Patents on the record | Open AI roles |
| --- | --- | --- | --- | --- | --- |
| [ConnectOne Bancorp](https://www.bankingnewsai.com/banks/connectone) | nCino Banking Advisor and custom agents on nCino's Agentic Operating System ([nCino (GlobeNewswire)](https://www.globenewswire.com/news-release/2026/07/14/3326739/0/en/connectone-bank-is-building-the-future-of-commercial-lending-on-ncino-s-agentic-operating-system.html), [American Banker](https://www.americanbanker.com/news/how-connectone-bank-uses-ai-to-save-time-on-admin-work)) | [6, incl. Frank Sorrentino III (Chairman and CEO)](https://www.bankingnewsai.com/banks/connectone#people) ([nCino (GlobeNewswire)](https://www.globenewswire.com/news-release/2026/07/14/3326739/0/en/connectone-bank-is-building-the-future-of-commercial-lending-on-ncino-s-agentic-operating-system.html), [American Banker](https://www.americanbanker.com/news/how-connectone-bank-uses-ai-to-save-time-on-admin-work)) | Banking Advisor active users: Up 41% in 10 weeks (Jul 14, 2026) ([nCino (GlobeNewswire)](https://www.globenewswire.com/news-release/2026/07/14/3326739/0/en/connectone-bank-is-building-the-future-of-commercial-lending-on-ncino-s-agentic-operating-system.html)) | Not disclosed | Not surveyed |
| [Valley National Bancorp](https://www.bankingnewsai.com/banks/valley) | Cloud-first infrastructure, Valley's AI Assistant and tiered access ([Banking Dive](https://www.bankingdive.com/news/valley-bank-ai-strategy-roi-vendors-midsize-lenders/824927/), [American Banker](https://americanbanker.com/news/valley-banks-russell-barrett-is-47-on-the-most-innovative-people-in-finance-ranking), [American Banker](https://digital-banking.americanbanker.com/profile/nickolas-lachman), [Valley National Bancorp (SEC filings)](https://www.sec.gov/Archives/edgar/data/714310/000071431026000036/a2q26earningspresentatio.htm)) | [14, incl. Ira Robbins (Chairman and CEO)](https://www.bankingnewsai.com/banks/valley#people) ([Valley National Bancorp](https://valley.com/content/dam/valley/pdfs/earnings/2026/q1/Exhibit%2099.1%20Earnings%20Release%2004.23.2026%20FINAL.pdf)) | Vendor contracts being replaced by AI: 3 (Jul 10, 2026) ([Banking Dive](https://www.bankingdive.com/news/valley-bank-ai-strategy-roi-vendors-midsize-lenders/824927/)) | Not disclosed | Not surveyed |
| [Dime Commercial Bancshares](https://www.bankingnewsai.com/banks/dime) | Not disclosed | [4, incl. Stuart Lubow (President and CEO)](https://www.bankingnewsai.com/banks/dime#people) ([American Banker](https://www.americanbanker.com/news/new-jersey-is-latest-frontier-in-n-y-banks-reinvention)) | Executive officers in the 2026 proxy with an AI or data title: 0 of 14 (one technology and operations officer) (Apr 13, 2026) ([Dime Community Bancshares (SEC filing)](https://www.sec.gov/Archives/edgar/data/846617/000110465926042646/dcom-20260528xdef14a.htm)) | Not disclosed | Not surveyed |
| [OceanFirst Financial Corp.](https://www.bankingnewsai.com/banks/oceanfirst) | Automation Transformation Office, Copilot and the Databricks data layer ([OceanFirst Financial Corp. (SEC filings)](https://www.sec.gov/Archives/edgar/data/1004702/000100470226000050/ex991-investorpresentati.htm), [OceanFirst Financial Corp. (SEC filings)](https://www.sec.gov/Archives/edgar/data/1004702/000100470226000116/ex992q22026-earningsrele.htm), [American Banker](https://americanbanker.com/news/how-oceanfirst-uses-ai-to-investigate-crime-analyze-bonds)) | [8, incl. Christopher D. Maher (Chief Executive Officer)](https://www.bankingnewsai.com/banks/oceanfirst#people) ([Investing.com](https://investing.com/news/transcripts/earnings-call-transcript-oceanfirst-q1-2026-beats-eps-forecasts-minor-revenue-miss-93CH-4636324), [OceanFirst Financial Corp. (investor relations)](https://ir.oceanfirst.com/news/news-details/2026/OceanFirst-Financial-Corp--Completes-Merger-with-Flushing-Financial-Corporation-and-225-Million-Strategic-Investment-from-Warburg-Pincus)) | Employees onboarded to Microsoft Copilot: About 150 (Dec 11, 2025) ([American Banker](https://americanbanker.com/news/how-oceanfirst-uses-ai-to-investigate-crime-analyze-bonds)) | Not disclosed | Not surveyed |
| [Flagstar Bank](https://www.bankingnewsai.com/banks/flagstar) | Flagstar S2 Platform and StarIQ ([Flagstar Bank](https://ir.flagstar.com/news-and-events/news-releases/press-release-details/2026/FLAGSTAR-BANK-ANNOUNCES-PROPRIETARY-TECHNOLOGY-TRANSFORMATION/default.aspx), [Banking Dive](https://www.bankingdive.com/news/flagstar-cio-chris-higgins-s2-stariq-proprietary-tech-platform-ai/823404/), [American Banker](https://www.americanbanker.com/news/how-flagstar-bank-integrated-its-acquired-data-centers)) | [11, incl. Joseph Otting (Executive Chairman and CEO)](https://www.bankingnewsai.com/banks/flagstar#people) ([American Banker](https://americanbanker.com/news/flagstar-is-back-in-the-black-after-eight-quarters-of-losses), [Banking Dive](https://www.bankingdive.com/news/flagstar-otting-extend-compensation-succession-raffetto-smith-co-president-nguyen-sullivan-menefee/820741/), [Flagstar Bank (SEC filings)](https://www.sec.gov/Archives/edgar/data/910073/000091007326000053/flg-leadershipsuccession.htm)) | Not disclosed | 1 patent listed on the profile, e.g. US 8,239,255 B2 (Consumer incentive system and business method) ([Google Patents (USPTO)](https://patents.google.com/patent/US8239255B2/en)) | Not surveyed |
| [Customers Bancorp](https://www.bankingnewsai.com/banks/customers) | OpenAI strategic collaboration, AI Innovation Lab and cubiX payments network ([Customers Bank (Business Wire)](https://businesswire.com/news/home/20260427319349/en/Customers-Bank-Announces-Strategic-Collaboration-with-OpenAI-to-Redefine-the-Commercial-Banking-Operating-Model), [American Banker](https://americanbanker.com/news/openai-will-embed-staff-at-customers-bank-under-multiyear-deal), [Customers Bancorp](https://customersbank.com/pdf/260122-presentation.pdf), [Customers Bancorp (Business Wire via Morningstar)](https://morningstar.com/news/business-wire/20260723160284/customers-bancorp-reports-results-for-second-quarter-2026)) | [7, incl. Sam Sidhu (President and CEO, Customers Bancorp)](https://www.bankingnewsai.com/banks/customers#people) ([American Banker](https://americanbanker.com/news/openai-will-embed-staff-at-customers-bank-under-multiyear-deal), [Customers Bancorp (Business Wire via Morningstar)](https://morningstar.com/news/business-wire/20260723160284/customers-bancorp-reports-results-for-second-quarter-2026), [The Motley Fool via Yahoo Finance](https://finance.yahoo.com/markets/stocks/articles/cubi-q1-2026-earnings-transcript-164432008.html), [Customers Bancorp (SEC filings)](https://www.sec.gov/Archives/edgar/data/1488813/000148881326000053/annualreviewletterwithap.htm)) | Hours saved by AI workflows (Q1 2026): 28,000 (≈ 15 FTE) (Apr 27, 2026) ([American Banker](https://americanbanker.com/news/openai-will-embed-staff-at-customers-bank-under-multiyear-deal)) | Not disclosed | [1 open AI roles (Sep 24, 2026); most in AI engineering](https://www.bankingnewsai.com/banks/customers#roles) |
| [Webster Bank](https://www.bankingnewsai.com/banks/webster) | Category IV readiness: data, cyber and open banking ([Banking Dive](https://www.bankingdive.com/news/webster-bank-100b-threshold-hiring-tech-cybersecurity-nafde/742553/), [Business Wire via FT Markets](https://markets.ft.com/data/announce/full?dockey=600-202606111200BIZWIRE_USPRX____20260611_BW592775-1), [Webster Bank](https://websterbank.com/impact-makers-award-winners), [Banking Dive](https://www.bankingdive.com/news/santander-acquiring-webster-bank-12b/811270/)) | [17, incl. John Ciulla (CEO, Santander Bank, N.A.)](https://www.bankingnewsai.com/banks/webster#people) ([Banking Dive](https://www.bankingdive.com/news/santander-acquiring-webster-bank-12b/811270/), [Banking Dive](https://www.bankingdive.com/news/webster-bank-100b-threshold-hiring-tech-cybersecurity-nafde/742553/)) | Group business value targeted from data and AI (Santander): > €1 billion a year by 2028 (cost savings plus revenues) (Feb 25, 2026) ([Banco Santander (SEC filings)](https://www.sec.gov/Archives/edgar/data/801337/000095010326002606/dp242029_425-2.htm)) | Not disclosed | Not surveyed |
| [ServisFirst Bancshares](https://www.bankingnewsai.com/banks/servisfirst) | Covecta agentic AI ([ServisFirst Bank](https://servisfirstbank.com/news/servisfirst-bank-selects-covecta-to-deploy-agentic-ai-across-its-operations), [ServisFirst Bancshares (SEC filings)](https://www.sec.gov/Archives/edgar/data/1430723/000117184326005359/sfbs20260630_10q.htm)) | [5, incl. Tom Broughton (Chairman, President and CEO)](https://www.bankingnewsai.com/banks/servisfirst#people) ([ServisFirst Bancshares (GlobeNewswire)](https://globenewswire.com/news-release/2026/07/20/3330087/0/en/ServisFirst-Bancshares-Inc-Announces-Results-for-Second-Quarter-of-2026.html), [American Banker](https://www.americanbanker.com/news/alabamas-servisfirst-expands-beyond-southeast-into-texas)) | Full-time equivalent employees: 663 (+22, or 3.4%, year on year; +3 on the quarter) (Jun 30, 2026) ([ServisFirst Bancshares (GlobeNewswire)](https://globenewswire.com/news-release/2026/07/20/3330087/0/en/ServisFirst-Bancshares-Inc-Announces-Results-for-Second-Quarter-of-2026.html)) | Not disclosed | Not surveyed |
| [NBT Bancorp](https://www.bankingnewsai.com/banks/nbt) | Not disclosed | [6, incl. Scott A. Kingsley (President and CEO)](https://www.bankingnewsai.com/banks/nbt#people) ([NBT Bancorp (SEC filing, ARS)](https://www.sec.gov/Archives/edgar/data/790359/000114036126013244/ny20059955x4_ars.pdf), [NBT Bancorp (GlobeNewswire)](https://www.globenewswire.com/news-release/2024/05/21/2885872/15780/en/NBT-Bancorp-Inc-Completes-Leadership-Transition.html)) | Full-time equivalent employees: 2,303 (Dec 31, 2025) ([NBT Bancorp (SEC filing)](https://www.sec.gov/Archives/edgar/data/790359/000114036126007179/ef20060005_10k.htm)) | Not disclosed | Not surveyed |

## What are the latest dated moves on the AI record of ConnectOne and its peers?

The two newest dated entries of each bank since Oct 16, 2025, from the timelines of the profiles (which also log filings, results and deals that bear on the AI record), newest first.

| Date | Bank | Move |
| --- | --- | --- |
| Oct 9, 2026 | [Flagstar](https://www.bankingnewsai.com/banks/flagstar) | Third-quarter 2026 results set for 23 October ([Flagstar Bank (PR Newswire)](https://prnewswire.com/news-releases/flagstar-bank-na-to-report-third-quarter-2026-earnings-and-host-conference-call-on-october-23rd-302902712.html)) |
| Sep 29, 2026 | [Valley](https://www.bankingnewsai.com/banks/valley) | Robbins on CNBC: AI agents not a threat to regional banks ([CNBC](https://cnbc.com/video/2026/09/29/valley-national-ceo-ira-robbins-ai-agents-not-a-threat-to-regional-banks.html)) |
| Sep 28, 2026 | [Valley](https://www.bankingnewsai.com/banks/valley) | Bluevine acquired for $340 million to accelerate the AI roadmap ([Valley National Bancorp (SEC filings, Form 8-K Exhibit 99.1)](https://www.sec.gov/Archives/edgar/data/714310/000119312526403391/d31493dex991.htm), [Valley National Bancorp (SEC filings)](https://www.sec.gov/Archives/edgar/data/714310/000119312526403391/d31493dex992.htm), [Banking Dive](https://www.bankingdive.com/news/valley-national-bank-acquire-fintech-bluevine-340m-small-business-banking/831503/)) |
| Sep 21, 2026 | [OceanFirst](https://www.bankingnewsai.com/banks/oceanfirst) | Flushing digital banking customers scheduled to move to OceanFirst platforms ([OceanFirst Bank](https://oceanfirst.com/hubfs/FlushingConversionDigitalBankingDates.pdf), [The Motley Fool (earnings call transcript)](https://www.fool.com/earnings/call-transcripts/2026/08/07/oceanfirst-financial-ocfc-q2-2026-earnings-call-transcript/)) |
| Sep 15, 2026 | [ServisFirst Bank](https://www.bankingnewsai.com/banks/servisfirst) | Trade press frames Covecta as a third US bank client ([FinTech Futures](https://fintechfutures.com/ai-in-fintech/servisfirst-bank-partners-covecta-to-deploy-ai-agents)) |
| Sep 10, 2026 | [ServisFirst Bank](https://www.bankingnewsai.com/banks/servisfirst) | Selects Covecta to deploy agentic AI ([ServisFirst Bank](https://servisfirstbank.com/news/servisfirst-bank-selects-covecta-to-deploy-agentic-ai-across-its-operations)) |
| Aug 21, 2026 | [Flagstar](https://www.bankingnewsai.com/banks/flagstar) | Pope ties the real-time core to fraud and AI ([Banking Dive](https://www.bankingdive.com/news/flagstar-bank-fiserv-finxact-cloud-native-core-tech-modernization/828477/)) |
| Aug 20, 2026 | [Webster](https://www.bankingnewsai.com/banks/webster) | Integration plan: one platform by end-2027 ([American Banker](https://www.americanbanker.com/news/with-webster-in-hand-santander-says-its-poised-for-growth)) |
| Aug 20, 2026 | [Webster](https://www.bankingnewsai.com/banks/webster) | Webster Bank, N.A. merges into Santander Bank, N.A. ([Webster Financial (SEC filings)](https://www.sec.gov/Archives/edgar/data/801337/000119312526357758/d919931d8k.htm)) |
| Aug 12, 2026 | [Dime](https://www.bankingnewsai.com/banks/dime) | New Jersey push ([American Banker](https://www.americanbanker.com/news/new-jersey-is-latest-frontier-in-n-y-banks-reinvention)) |
| Aug 7, 2026 | [NBT](https://www.bankingnewsai.com/banks/nbt) | Q2 2026 10-Q: no AI language ([NBT Bancorp (SEC filing)](https://www.sec.gov/Archives/edgar/data/790359/000114036126020019/ef20070440_10q.htm), [NBT Bancorp (SEC filing)](https://www.sec.gov/Archives/edgar/data/790359/000114036126031820/ef20075500_10q.htm)) |
| Aug 7, 2026 | [Customers Bank](https://www.bankingnewsai.com/banks/customers) | Q2 2026 10-Q: no AI language ([Customers Bancorp (SEC filings)](https://www.sec.gov/Archives/edgar/data/1488813/000148881326000095/cubi-20260630.htm), [Customers Bancorp (SEC filings)](https://www.sec.gov/Archives/edgar/data/1488813/000148881326000068/cubi-20260331.htm)) |
| Aug 7, 2026 | [OceanFirst](https://www.bankingnewsai.com/banks/oceanfirst) | Q2 2026 10-Q lists AI adoption among operational risks ([OceanFirst Financial Corp. (SEC filings)](https://www.sec.gov/Archives/edgar/data/1004702/000100470226000120/ocfc-20260630.htm), [OceanFirst Financial Corp. (SEC filings)](https://www.sec.gov/Archives/edgar/data/1004702/000100470226000052/ocfc-20260331.htm)) |
| Aug 4, 2026 | [ConnectOne](https://www.bankingnewsai.com/banks/connectone) | Q1 and Q2 2026 10-Qs carry no AI language ([ConnectOne Bancorp (SEC filing)](https://www.sec.gov/Archives/edgar/data/712771/000143774926014866/cnob20260331_10q.htm), [ConnectOne Bancorp (SEC filing)](https://www.sec.gov/Archives/edgar/data/712771/000143774926025623/cnob20260630_10q.htm)) |
| Jul 31, 2026 | [Dime](https://www.bankingnewsai.com/banks/dime) | Q2 2026 10-Q has no AI text ([Dime Commercial Bancshares (SEC filing)](https://www.sec.gov/Archives/edgar/data/846617/000084661726000043/dcom-20260630x10q.htm), [Dime Community Bancshares (SEC filing)](https://www.sec.gov/Archives/edgar/data/846617/000084661726000013/dcom-20251231x10k.htm)) |
| Jul 28, 2026 | [NBT](https://www.bankingnewsai.com/banks/nbt) | Q2 2026 call: technology investment in the expense outlook ([Moby via Yahoo Finance](https://finance.yahoo.com/markets/stocks/articles/nbt-bancorp-inc-q2-2026-123000382.html)) |
| Jul 24, 2026 | [Customers Bank](https://www.bankingnewsai.com/banks/customers) | Q2 2026 call: underwriting, KYC and close-cycle results ([Investing.com](https://investing.com/news/transcripts/earnings-call-transcript-customers-bancorp-posts-strong-q2-2026-growth-93CH-4812021)) |
| Jul 23, 2026 | [ConnectOne](https://www.bankingnewsai.com/banks/connectone) | Second-quarter 2026 results ([ConnectOne Bancorp (GlobeNewswire)](https://www.globenewswire.com/news-release/2026/07/23/3331988/25238/en/ConnectOne-Bancorp-Inc-Reports-Second-Quarter-2026-Results.html)) |

## How do ConnectOne's AI agents compare with its peers' AI programs?

What each bank has disclosed about AI for bankers and lending, with the date and any result. A blank means nothing is disclosed, not that nothing exists.

| Bank | What it has | When | Result disclosed |
| --- | --- | --- | --- |
| ConnectOne | nCino Banking Advisor in production; two custom agents with 16 skills on nCino's Agentic Operating System | April to July 2026 | Document search 97.5% faster; relationship updates 60% faster; some manual lending processes cut by over 50% ([nCino (GlobeNewswire)](https://www.globenewswire.com/news-release/2026/07/14/3326739/0/en/connectone-bank-is-building-the-future-of-commercial-lending-on-ncino-s-agentic-operating-system.html), [American Banker](https://www.americanbanker.com/news/how-connectone-bank-uses-ai-to-save-time-on-admin-work), [Investing.com](https://investing.com/news/transcripts/earnings-call-transcript-connectone-bancorp-tops-q2-2026-eps-forecast-93CH-4809455)) |
| Customers | Multi-agentic credit underwriting built with OpenAI engineers on site | July 2026 | Selected C&I and CRE loans closed in seven days, from 30 to 60 ([Customers Bancorp (Business Wire via Morningstar)](https://morningstar.com/news/business-wire/20260723160284/customers-bancorp-reports-results-for-second-quarter-2026), [Investing.com](https://investing.com/news/transcripts/earnings-call-transcript-customers-bancorp-posts-strong-q2-2026-growth-93CH-4812021)) |
| Valley | Valley's AI Assistant with tiered access; AI replacing three vendor contracts | July 2026 | About $15 million of run-rate savings ([Banking Dive](https://www.bankingdive.com/news/valley-bank-ai-strategy-roi-vendors-midsize-lenders/824927/), [Yahoo Finance](https://finance.yahoo.com/markets/stocks/articles/valley-national-bancorp-vly-q2-014436578.html)) |
| Flagstar | StarIQ, trained on compliance and branch and call-center procedures | Early 2026 | Heaviest users are risk management and marketing ([American Banker](https://www.americanbanker.com/leaders/the-ai-enabled-bank-reimagining-retail-banking-from-branch-to-mobile)) |
| OceanFirst | Microsoft Copilot; an Automation Transformation Office | December 2025 | Complex AML cases from 6+ hours to about 5 minutes; bond reviews from 6-8 hours to 15 minutes ([American Banker](https://americanbanker.com/news/how-oceanfirst-uses-ai-to-investigate-crime-analyze-bonds)) |
| ServisFirst | Covecta agentic AI outside mission-critical systems | September 2026 | No use case disclosed ([ServisFirst Bank](https://servisfirstbank.com/news/servisfirst-bank-selects-covecta-to-deploy-agentic-ai-across-its-operations)) |
| Dime | Quantifind AI for payments sanctions screening | June 2025 | Not disclosed ([Quantifind (PR Newswire)](https://www.prnewswire.com/news-releases/dime-community-bank-selects-quantifind-to-strengthen-sanctions-screening-in-payments-302472947.html)) |

## How does ConnectOne's AI governance compare with its peers'?

The people and committees each bank names for AI, and what its filings say.

| Bank | Owner or committee named | Policy or filing language | Date |
| --- | --- | --- | --- |
| ConnectOne | A management IT Committee co-chaired by the Chief Compliance Officer and the Chief Data & Development Officer, with the CEO, CRO, Chief Digital Officer and Chief Brand and Innovation Officer | Non-approved generative AI apps prohibited on bank networks and devices; AI used to draft standardized documents and search the internet | 10-K, February 24, 2026 ([ConnectOne Bancorp (SEC filing)](https://www.sec.gov/Archives/edgar/data/712771/000143774926005320/cnob20251231c_10k.htm)) |
| Customers | CEO Sam Sidhu personally leading AI; a 40-person AI mobilization team | An AI charter group, acceptable-use policy and use-case scoring framework since 2024 | 2024-2026 ([Investing.com](https://investing.com/news/transcripts/earnings-call-transcript-customers-bancorp-q4-2025-shows-strong-growth-93CH-4463251), [Customers Bancorp (SEC filings)](https://www.sec.gov/Archives/edgar/data/1488813/000148881326000082/q226investorpresentation.htm), [ICBA (Independent Banker)](https://icba.org/w/customers-bank-s-dynamic-ai-strategy)) |
| Valley | Tiered access: about 80 of some 3,600 employees with open AI access | AI governed centrally while vendor contracts are replaced | July 2026 ([Banking Dive](https://www.bankingdive.com/news/valley-bank-ai-strategy-roi-vendors-midsize-lenders/824927/)) |
| OceanFirst | Board Information Technology Committee oversees AI initiatives; an Automation Transformation Office | Three-phase automation roadmap: 2023-2025, 2026-2027, 2028 onward | 2026 proxy; July 2026 deck ([OceanFirst Financial Corp. (SEC filings)](https://www.sec.gov/Archives/edgar/data/1004702/000130817926000348/ocfc015252-def14a.htm), [OceanFirst Financial Corp. (SEC filings)](https://www.sec.gov/Archives/edgar/data/1004702/000100470226000116/ex992q22026-earningsrele.htm)) |
| Dime | No AI or data title among 14 executive officers | A full AI risk factor naming 'digital redlining' | 2025 10-K; 2026 proxy ([Dime Community Bancshares (SEC filing)](https://www.sec.gov/Archives/edgar/data/846617/000084661726000013/dcom-20251231x10k.htm), [Dime Community Bancshares (SEC filing)](https://www.sec.gov/Archives/edgar/data/846617/000110465926042646/dcom-20260528xdef14a.htm)) |

## How does ConnectOne's spending and efficiency compare with its peers'?

Expense guidance and efficiency measures as each bank discloses them. None publishes a stand-alone AI budget.

| Bank | Efficiency or expense disclosed | Technology signal | Period |
| --- | --- | --- | --- |
| ConnectOne | Operating expenses guided up about 1.5% a quarter, mainly staff; claims top-1% efficiency among US banks | nCino customer since 2017; 'branch-lite' model | Q2 2026 ([Investing.com](https://investing.com/news/transcripts/earnings-call-transcript-connectone-bancorp-tops-q2-2026-eps-forecast-93CH-4809455), [nCino (GlobeNewswire)](https://www.globenewswire.com/news-release/2026/07/14/3326739/0/en/connectone-bank-is-building-the-future-of-commercial-lending-on-ncino-s-agentic-operating-system.html), [FinTech Futures](https://fintechfutures.com/ai-in-fintech/connectone-rolls-out-ncino-ai-agents-across-commercial-lending), [ConnectOne Bancorp (SEC filing)](https://www.sec.gov/Archives/edgar/data/712771/000143774926005320/cnob20251231c_10k.htm)) |
| Valley | Non-GAAP efficiency ratio 52.1% | Technology, furniture and equipment expense $33.2 million, up about 8.4% | Q2 2026 ([Valley National Bancorp (SEC filings)](https://www.sec.gov/Archives/edgar/data/714310/000071431026000036/a2q26earningspresentatio.htm), [Valley National Bancorp (SEC filings)](https://www.sec.gov/Archives/edgar/data/714310/000071431026000036/exhibit991earningsrelease0.htm)) |
| Dime | Core efficiency ratio 49.9% | Credits hiring and renegotiated contracts, not technology | Q2 2026 ([Investing.com](https://investing.com/news/transcripts/earnings-call-transcript-dime-commercial-posts-record-q2-2026-revenue-93CH-4809039)) |
| ServisFirst | Efficiency ratio 29.65% | No additional technology spend planned | Q2 2026 ([Investing.com](https://investing.com/news/transcripts/earnings-call-transcript-servisfirst-bancorp-tops-revenue-in-q2-2026-shares-rise-93CH-4801767)) |
| Flagstar | First-half operating expense down 10% to $868 million | Software expense up 20% to $96 million | H1 2026 ([Flagstar Bank (SEC filings)](https://www.sec.gov/Archives/edgar/data/910073/000091007326000068/fbc-20260630.htm)) |
| OceanFirst | Q4 2026 operating expense guided to $110-115 million after the Flushing conversion | About $2 million one-time for a new digital banking platform in Q3 | July 2026 ([The Motley Fool (earnings call transcript)](https://www.fool.com/earnings/call-transcripts/2026/08/07/oceanfirst-financial-ocfc-q2-2026-earnings-call-transcript/)) |

## Which banks are ConnectOne's peers, and why these?

ConnectOne Bancorp is compared here with Valley National Bancorp, Dime Commercial Bancshares, OceanFirst Financial Corp., Flagstar Bank, Customers Bancorp, Webster Bank, ServisFirst Bancshares and NBT Bancorp: chosen by the editors for this page (see the note below the table). ConnectOne Bancorp is classed as a commercial and business bank in the Northeast.

The computed group put ConnectOne beside Live Oak, a national SBA lender, and banks from Missouri, Alabama and Pennsylvania; this group holds the commercial banks it meets in the New York metro area (Valley, Dime, OceanFirst, Flagstar, Customers and Webster), plus ServisFirst, a branch-light business bank of similar size, and NBT, a New York bank of similar size.

## Common questions

### Does ConnectOne Bank use AI?

Yes, mainly in commercial lending. Since April 2026 its bankers have used nCino's Banking Advisor, and it built two custom agents with 16 skills on nCino's Agentic Operating System; it reports document search cut from about 20 minutes to 30 seconds. Staff also use Google's Gemini in email, and its 10-K says AI drafts standardized documents and communications. ([American Banker](https://www.americanbanker.com/news/how-connectone-bank-uses-ai-to-save-time-on-admin-work), [nCino (GlobeNewswire)](https://www.globenewswire.com/news-release/2026/07/14/3326739/0/en/connectone-bank-is-building-the-future-of-commercial-lending-on-ncino-s-agentic-operating-system.html), [Investing.com](https://investing.com/news/transcripts/earnings-call-transcript-connectone-bancorp-q1-2026-eps-misses-revenue-beats-93CH-4633276), [ConnectOne Bancorp (SEC filing)](https://www.sec.gov/Archives/edgar/data/712771/000143774926005320/cnob20251231c_10k.htm))

### Is ConnectOne better than Valley at AI?

The record cannot settle capability, but Valley has put more on it: 76.6 on this site's disclosure index against ConnectOne's 44.6. Valley reports its own AI Assistant, about $15 million of AI run-rate savings and the pending purchase of Bluevine. ConnectOne reports more specific productivity results from its nCino agents. ([Banking Dive](https://www.bankingdive.com/news/valley-bank-ai-strategy-roi-vendors-midsize-lenders/824927/), [Yahoo Finance](https://finance.yahoo.com/markets/stocks/articles/valley-national-bancorp-vly-q2-014436578.html), [Valley National Bancorp (SEC filings, Form 8-K Exhibit 99.1)](https://www.sec.gov/Archives/edgar/data/714310/000119312526403391/d31493dex991.htm), [nCino (GlobeNewswire)](https://www.globenewswire.com/news-release/2026/07/14/3326739/0/en/connectone-bank-is-building-the-future-of-commercial-lending-on-ncino-s-agentic-operating-system.html))

### How does ConnectOne's AI compare with Customers Bank's?

Customers runs a larger program: an OpenAI collaboration with engineers on site, more than 600 agents and a 40-person AI team, with a seven-day commercial loan close in pilot. ConnectOne's approach is vendor-led through nCino, with two custom agents and a target of making every frontline commercial banker 50% more productive. ([Customers Bank (Business Wire)](https://businesswire.com/news/home/20260427319349/en/Customers-Bank-Announces-Strategic-Collaboration-with-OpenAI-to-Redefine-the-Commercial-Banking-Operating-Model), [Customers Bancorp (SEC filings)](https://www.sec.gov/Archives/edgar/data/1488813/000148881326000082/q226investorpresentation.htm), [Customers Bancorp (Business Wire via Morningstar)](https://morningstar.com/news/business-wire/20260723160284/customers-bancorp-reports-results-for-second-quarter-2026), [nCino (GlobeNewswire)](https://www.globenewswire.com/news-release/2026/07/14/3326739/0/en/connectone-bank-is-building-the-future-of-commercial-lending-on-ncino-s-agentic-operating-system.html))

### Is ConnectOne cutting jobs because of AI?

No, on its own account. CEO Frank Sorrentino told American Banker that agentic AI is an investment rather than a cost cut and that the bank will likely need more back-office people. In July 2026 the CFO guided operating expenses up about 1.5% a quarter, mainly from higher staff numbers. ([American Banker](https://www.americanbanker.com/news/how-connectone-bank-uses-ai-to-save-time-on-admin-work), [Investing.com](https://investing.com/news/transcripts/earnings-call-transcript-connectone-bancorp-tops-q2-2026-eps-forecast-93CH-4809455))

### Which AI vendors does ConnectOne use compared with its peers?

ConnectOne names nCino, Google (Gemini in email), Slack and Verafin. Customers works with OpenAI, Microsoft and ElevenLabs; OceanFirst with Microsoft Copilot and Databricks; Flagstar's StarIQ uses Anthropic Claude, Meta Llama, Mistral and Amazon Titan models on AWS; Dime with Quantifind. ([Investing.com](https://investing.com/news/transcripts/earnings-call-transcript-connectone-bancorp-q1-2026-eps-misses-revenue-beats-93CH-4633276), [Customers Bank (Business Wire)](https://businesswire.com/news/home/20260427319349/en/Customers-Bank-Announces-Strategic-Collaboration-with-OpenAI-to-Redefine-the-Commercial-Banking-Operating-Model), [Customers Bank (Business Wire)](https://businesswire.com/news/home/20260602834906/en/Customers-Bank-and-ElevenLabs-to-Deploy-AI-Powered-Conversational-Agents-Across-Customer-and-Employee-Experiences), [American Banker](https://americanbanker.com/news/how-oceanfirst-uses-ai-to-investigate-crime-analyze-bonds), [Flagstar Bank](https://ir.flagstar.com/news-and-events/news-releases/press-release-details/2026/FLAGSTAR-BANK-ANNOUNCES-PROPRIETARY-TECHNOLOGY-TRANSFORMATION/default.aspx), [Quantifind (PR Newswire)](https://www.prnewswire.com/news-releases/dime-community-bank-selects-quantifind-to-strengthen-sanctions-screening-in-payments-302472947.html))

### How does ConnectOne compare with Dime on technology?

ConnectOne scores 44.6 on this site's index and Dime 10.5. ConnectOne reports AI agents in lending and an in-house data lake built in 2024; Dime's one named AI deployment is Quantifind sanctions screening, and none of its 14 executive officers holds an AI or data title. ([nCino (GlobeNewswire)](https://www.globenewswire.com/news-release/2026/07/14/3326739/0/en/connectone-bank-is-building-the-future-of-commercial-lending-on-ncino-s-agentic-operating-system.html), [Bank Automation News](https://bankautomationnews.com/allposts/center-of-excellence/connectone-bank-builds-data-lake-in-house), [Quantifind (PR Newswire)](https://www.prnewswire.com/news-releases/dime-community-bank-selects-quantifind-to-strengthen-sanctions-screening-in-payments-302472947.html), [Dime Community Bancshares (SEC filing)](https://www.sec.gov/Archives/edgar/data/846617/000110465926042646/dcom-20260528xdef14a.htm))

### Who leads AI at ConnectOne?

CEO Frank Sorrentino sets the agenda and announced the 50% productivity goal at nCino's 2026 conference. Chief Digital Officer Ali Mattera led the First of Long Island integration, Chief Data & Development Officer Sharif Alexandre co-chairs the IT Committee, and Chief Brand and Innovation Officer Siya Vansia tracks what generative AI says about the bank. ([nCino](https://ncino.com/en-EMEA/blog/nsight-2026-recap), [American Banker](https://www.americanbanker.com/news/2025-next-no-14-ali-mattera-connectone-bank), [ConnectOne Bancorp (SEC filing)](https://www.sec.gov/Archives/edgar/data/712771/000143774926005320/cnob20251231c_10k.htm), [American Banker](https://www.americanbanker.com/news/do-you-know-what-gen-ai-is-saying-about-your-bank))

## Peers on this site

- [Valley National Bancorp AI strategy](https://www.bankingnewsai.com/banks/valley) · [vs peers](https://www.bankingnewsai.com/banks/valley/vs-peers)
- [Dime Commercial Bancshares AI strategy](https://www.bankingnewsai.com/banks/dime) · [vs peers](https://www.bankingnewsai.com/banks/dime/vs-peers)
- [OceanFirst Financial Corp. AI strategy](https://www.bankingnewsai.com/banks/oceanfirst) · [vs peers](https://www.bankingnewsai.com/banks/oceanfirst/vs-peers)
- [Flagstar Bank AI strategy](https://www.bankingnewsai.com/banks/flagstar) · [vs peers](https://www.bankingnewsai.com/banks/flagstar/vs-peers)
- [Customers Bancorp AI strategy](https://www.bankingnewsai.com/banks/customers) · [vs peers](https://www.bankingnewsai.com/banks/customers/vs-peers)
- [Webster Bank AI strategy](https://www.bankingnewsai.com/banks/webster) · [vs peers](https://www.bankingnewsai.com/banks/webster/vs-peers)
- [ServisFirst Bancshares AI strategy](https://www.bankingnewsai.com/banks/servisfirst) · [vs peers](https://www.bankingnewsai.com/banks/servisfirst/vs-peers)
- [NBT Bancorp AI strategy](https://www.bankingnewsai.com/banks/nbt) · [vs peers](https://www.bankingnewsai.com/banks/nbt/vs-peers)

## Sources

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