# City National Bank of Florida vs peers: AI and technology compared

Source: https://www.bankingnewsai.com/banks/city-national-florida/vs-peers
Last updated: Oct 19, 2026

*Part of the [City National Bank of Florida AI strategy profile](https://www.bankingnewsai.com/banks/city-national-florida). Peer group: BankUnited, Seacoast Banking Corporation of Florida, Ameris Bancorp, SouthState Bank, Hancock Whitney, Valley National Bancorp, Popular, Inc., Regions Financial.*

## How does City National Bank of Florida compare with its peers on AI and technology?

On this site's AI disclosure index City National Bank of Florida (CNB) scores 26.9 (#91 of 120 US banks), eighth in a nine-bank group of Florida-market banks, ahead only of Ameris (20.7). Regions leads at 83.8, then Valley (76.6), SouthState (70.9) and BankUnited (63.5), its closest Miami rival. CNB's record is thin because it files no 10-K and holds no earnings calls; its owner, Chile's Bci, reports on it. The bank's own AI content is client education: a May 2024 small-business AI webinar led by its chief information security officer, and posts on AI voice-cloning and password-cracking scams. Its named technology vendors are Polly, for mortgage pricing (July 2026), and Spiral, for round-up savings (December 2025). Neither is described as AI. At group level Bci reports more than 80% internal adoption of Google's Gemini in the first month of its rollout (4Q2025), without saying whether CNB staff use it. Its Florida peers disclose AI in production. SouthState counts 2,500-plus premium Copilot users (June 2026). Seacoast says AI loan review cut a line sheet from 8 to 10 hours to 4 to 6 (October 2026). Regions credits AI-driven banker platforms with 35% of new business opportunities (January 2026). CNB places ninth of nine on dated AI moves and on named AI leaders. Where it leads is cost: a 48.06% core efficiency ratio in 2025. ([City National Bank of Florida](https://www.citynational.com/post/webinar-exploring-ai-trends-for-small-businesses), [City National Bank of Florida](https://www.citynational.com/post/what-are-ai-voice-cloning-scams), [City National Bank of Florida](https://www.citynational.com/post/are-your-password-habits-putting-you-at-risk-lets-fix-that), [HousingWire](https://housingwire.com/videos/the-new-york-sessions-city-national-bank-of-floridas-service-first-growth-strategy), [Spiral (Business Wire)](https://www.businesswire.com/news/home/20251209824440/en/City-National-Bank-of-Florida-Selects-Spiral-to-Empower-Personalized-Savings-and-Community-Giving-Through-Everyday-Banking), [Banco de Crédito e Inversiones (Bci)](https://cdn3.bci.cl/uploads/519beff9-e150-4e8c-a6b2-531962f3968e/original/New_Corporate_Presentation_4Q2025.pdf), [SouthState Bank Corporation (SEC filings)](https://www.sec.gov/Archives/edgar/data/764038/000110465926086278/ssb-20260723xex99d2.htm), [Abrigo](https://www.abrigo.com/success-stories/seacoast-bank-cuts-complex-loan-review-documentation-time-nearly-in-half-with-abrigo-loan-review-assistant/), [PYMNTS](https://pymnts.com/earnings/2026/regions-says-ai-lifts-productivity-20percent-loan-growth-cools))

## Where does City National Florida lead its peers on AI?

- **Ahead of Ameris on the AI record.** CNB scores 26.9 on this site's index against Ameris's 20.7. CNB's record includes a CISO-led small-business AI webinar (May 2024) and vendor-driven mortgage pricing on Polly (July 2026); Ameris's Q1 and Q2 2026 10-Qs contain no AI language and its Q2 2026 call had no AI discussion. ([City National Bank of Florida](https://www.citynational.com/post/webinar-exploring-ai-trends-for-small-businesses), [HousingWire](https://housingwire.com/videos/the-new-york-sessions-city-national-bank-of-floridas-service-first-growth-strategy), [Ameris Bancorp (SEC filings)](https://www.sec.gov/Archives/edgar/data/351569/000035156926000086/abcb-20260331.htm), [Ameris Bancorp (SEC filings)](https://www.sec.gov/Archives/edgar/data/351569/000035156926000143/abcb-20260630.htm), [Investing.com](https://investing.com/news/transcripts/earnings-call-transcript-ameris-bancorp-posts-q2-2026-eps-miss-as-shares-fall-93CH-4811964))
- **A leaner cost base than Ameris and Hancock Whitney.** Bci reports CNB's core efficiency ratio at 48.06% for 2025, down from 54.57%. Ameris reported a 50.0% efficiency ratio for 2025, and Hancock Whitney 55.31% in Q2 2026. CNB's net income rose to $260.9 million in 2025 from $88.5 million. ([Banco de Crédito e Inversiones (Bci)](https://cdn3.bci.cl/uploads/519beff9-e150-4e8c-a6b2-531962f3968e/original/New_Corporate_Presentation_4Q2025.pdf), [The Motley Fool (earnings call transcript)](https://fool.com/earnings/call-transcripts/2026/01/30/ameris-bancorp-abcb-q4-2025-earnings-transcript), [Hancock Whitney (SEC filings)](https://www.sec.gov/Archives/edgar/data/750577/000119312526310272/hwc-ex99_1.htm), [FDIC](https://api.fdic.gov/banks/financials?filters=CERT%3A20234&fields=REPDTE,ASSET,DEP,NUMEMP,LNLSNET,NETINC,ROA,EQ&sort_by=REPDTE&sort_order=DESC&limit=5))
- **A parent group with a measured generative-AI rollout.** Bci, which has owned CNB since 2015, reports more than 80% internal adoption of Gemini in the first month of its rollout (4Q2025) and an AI Centre of Excellence created in 2024; whether CNB staff use the tools is not stated. Popular, also part of a larger group, reported more than 1,000 active Copilot users among more than 9,000 staff (September 2025). ([Banco de Crédito e Inversiones (Bci)](https://cdn3.bci.cl/uploads/519beff9-e150-4e8c-a6b2-531962f3968e/original/New_Corporate_Presentation_4Q2025.pdf), [Banco de Crédito e Inversiones (Bci)](https://cdn3.bci.cl/uploads/f79a2458-4df2-47d9-a504-0e178080c968/original/14ABR_final_memoria_Bci_2025_compressed.pdf), [Microsoft Source LATAM](https://news.microsoft.com/source/latam/features/ai/popular-luis-montalvo-copilot?lang=en))

## Where does City National Florida trail its peers on AI?

- **No AI in production on the record while Florida peers report results.** CNB discloses no AI deployment of its own. SouthState counts 2,500+ premium Copilot users and 12K+ prompts a day (June 2026); Seacoast's Abrigo loan-review assistant halved line-sheet time (October 2026); Regions' AI coaching pilot ran more than 2,500 branch practice simulations (Q2 2026). ([City National Bank of Florida](https://www.citynational.com/team), [SouthState Bank Corporation (SEC filings)](https://www.sec.gov/Archives/edgar/data/764038/000110465926086278/ssb-20260723xex99d2.htm), [Abrigo](https://www.abrigo.com/success-stories/seacoast-bank-cuts-complex-loan-review-documentation-time-nearly-in-half-with-abrigo-loan-review-assistant/), [Regions Financial (SEC filing)](https://www.sec.gov/Archives/edgar/data/1281761/000128176126000050/rf-2026630xexhibit9931.htm))
- **No technology or AI executive named.** CNB's executive team page, checked October 14, 2026, lists no CIO, CTO, chief data officer or AI head; data and analytics sit with chief strategy officer Ernest Hartner. Valley names a head of AI and data science, and Popular a chief information and digital strategy officer with data and AI strategy in her remit (September 2026). ([City National Bank of Florida](https://www.citynational.com/team), [City National Bank of Florida](https://www.citynational.com/team/ernest-hartner), [American Banker](https://digital-banking.americanbanker.com/profile/nickolas-lachman), [Popular, Inc.](https://newsroom.popular.com/English/about-us/leadership/default.aspx))
- **Fewest dated AI moves in the group.** CNB scores 10 on dated AI moves in the last 12 months, ninth of nine against a median of 17. Regions scores 25, with GitHub Copilot for about 80% of developers and a 30% lift in code development (September 2026) and a Temenos core modernization it says AI will speed up. ([MarketBeat (Yahoo Finance)](https://finance.yahoo.com/markets/stocks/articles/regions-financial-eyes-150-branches-120202785.html), [Temenos](https://temenos.com/success-story/regions-bank))
- **Digital leadership has moved on.** CNB's former head of digital banking and transformation, Mark Jaundoo, became chief digital officer at Amerant Bank and is now at FintechOS (May 2026). Amerant held 2.44% of Miami-area deposits in June 2025; CNB held 6.20%. ([American Banker](https://digital-banking.americanbanker.com/profile/mark-jaundoo), [FDIC BankFind Suite](https://banks.data.fdic.gov/bankfind-suite/SOD/marketShare?displayResults=&instType=&institutionType=banks&institutionTypeTimeSeries=&lastYear=2025&locations=msa&msa=Miami-Fort%20Lauderdale-West%20Palm%20Beach%2C%20FL&pageNumber=1&reportType=depositMarketShare&resultLimit=25&searchPush=true&sortField=STNAME&sortOrder=ASC&totalsType=))

## Where does City National Florida rank against its peers on AI disclosure?

Scores from the US AI disclosure index of 120 banks (0–100; 45% of the weight on independent coverage). The index measures what each bank has put on the public record and what outside outlets have reported about its AI, not capability or spending; every count is of entries on that bank's profile, each of which cites its sources.

| Bank | Score | Rank | Independent sources | Own disclosures | Use cases in production | Moves, last 12 months | Named AI platform |
| --- | --- | --- | --- | --- | --- | --- | --- |
| [Regions Financial](https://www.bankingnewsai.com/banks/regions) | [83.8](https://www.bankingnewsai.com/banks/ai-index) | #15 of 120 | [22](https://www.bankingnewsai.com/banks/regions#sources) | [18](https://www.bankingnewsai.com/banks/regions#sources) | [13 of 15](https://www.bankingnewsai.com/banks/regions#where) | [25](https://www.bankingnewsai.com/banks/regions#timeline) | AI-driven banker platforms on a modernised stack ([PYMNTS](https://pymnts.com/earnings/2026/regions-says-ai-lifts-productivity-20percent-loan-growth-cools), [American Banker](https://www.americanbanker.com/news/regions-says-it-will-upgrade-core-deposit-platform-in-2027)) |
| [Valley National Bancorp](https://www.bankingnewsai.com/banks/valley) | [76.6](https://www.bankingnewsai.com/banks/ai-index) | #26 of 120 | [11](https://www.bankingnewsai.com/banks/valley#sources) | [22](https://www.bankingnewsai.com/banks/valley#sources) | [13 of 17](https://www.bankingnewsai.com/banks/valley#where) | [22](https://www.bankingnewsai.com/banks/valley#timeline) | Cloud-first infrastructure, Valley's AI Assistant and tiered access ([Banking Dive](https://www.bankingdive.com/news/valley-bank-ai-strategy-roi-vendors-midsize-lenders/824927/), [American Banker](https://americanbanker.com/news/valley-banks-russell-barrett-is-47-on-the-most-innovative-people-in-finance-ranking), [American Banker](https://digital-banking.americanbanker.com/profile/nickolas-lachman), [Valley National Bancorp (SEC filings)](https://www.sec.gov/Archives/edgar/data/714310/000071431026000036/a2q26earningspresentatio.htm)) |
| [SouthState Bank](https://www.bankingnewsai.com/banks/southstate) | [70.9](https://www.bankingnewsai.com/banks/ai-index) | #33 of 120 | [12](https://www.bankingnewsai.com/banks/southstate#sources) | [16](https://www.bankingnewsai.com/banks/southstate#sources) | [10 of 20](https://www.bankingnewsai.com/banks/southstate#where) | [20](https://www.bankingnewsai.com/banks/southstate#timeline) | Copilot at scale, tested models, and Fiserv agentOS agents ([SouthState Correspondent Division](https://southstatecorrespondent.com/podcast/the-playbook-for-enterprise-ai-adoption-with-walt-wear), [American Banker](https://americanbanker.com/news/6-things-banks-look-for-in-gen-ai-models-and-companies), [American Banker](https://americanbanker.com/news/fiserv-has-co-created-ai-agents-with-six-banks-and-openai)) |
| [BankUnited](https://www.bankingnewsai.com/banks/bankunited) | [63.5](https://www.bankingnewsai.com/banks/ai-index) | #44 of 120 | [7](https://www.bankingnewsai.com/banks/bankunited#sources) | [26](https://www.bankingnewsai.com/banks/bankunited#sources) | [10 of 15](https://www.bankingnewsai.com/banks/bankunited#where) | [19](https://www.bankingnewsai.com/banks/bankunited#timeline) | SAVI internal assistant (Claude on Amazon Bedrock) and Talkdesk AI contact centre ([Amazon Web Services](https://aws.amazon.com/solutions/case-studies/bankunited-case-study/), [Talkdesk](https://www.talkdesk.com/blog/bankunited-crushes-cx-104-percent-increase-net-promoter-score/), [Talkdesk](https://www.talkdesk.com/news-and-press/press-releases/talkdesk-cxa/), [Talkdesk](https://www.talkdesk.com/customers/bankunited/), [SEC EDGAR](https://www.sec.gov/Archives/edgar/data/1504008/000150400826000011/bku-20251231.htm)) |
| [Seacoast Banking Corporation of Florida](https://www.bankingnewsai.com/banks/seacoast) | [42.1](https://www.bankingnewsai.com/banks/ai-index) | #67 of 120 | [4](https://www.bankingnewsai.com/banks/seacoast#sources) | [18](https://www.bankingnewsai.com/banks/seacoast#sources) | [10 of 11](https://www.bankingnewsai.com/banks/seacoast#where) | [14](https://www.bankingnewsai.com/banks/seacoast#timeline) | Quavo agentic dispute management and Seacoast's AI-information page ([Quavo (GlobeNewswire)](https://globenewswire.com/news-release/2025/12/09/3202154/0/en/Seacoast-Bank-and-Quavo-Partner-to-Enhance-Dispute-Operations-and-Reduce-Fraud-Losses.html), [Seacoast Bank](https://www.seacoastbank.com/ai-information), [Seacoast Bank](https://seacoastbank.com/resource-center/business-insights/business-fraud/protect-your-business-from-business-email-compromise)) |
| [Hancock Whitney](https://www.bankingnewsai.com/banks/hancock-whitney) | [37.4](https://www.bankingnewsai.com/banks/ai-index) | #78 of 120 | [4](https://www.bankingnewsai.com/banks/hancock-whitney#sources) | [20](https://www.bankingnewsai.com/banks/hancock-whitney#sources) | [5 of 11](https://www.bankingnewsai.com/banks/hancock-whitney#where) | [13](https://www.bankingnewsai.com/banks/hancock-whitney#timeline) | MX-powered digital banking modernisation ([American Banker](https://digital-banking.americanbanker.com/profile/nate-gardner), [American Banker](https://digital-banking.americanbanker.com/profile/pam-hymel), [Hancock Whitney](https://www.hancockwhitney.com/newsroom/hancock-whitney-expands-offering-with-free-greenlight-subscription-for-clients), [Hancock Whitney](https://www.hancockwhitney.com/insights/5-critical-cybersecurity-questions-to-ask-your-it-team-or-service-provider), [Hancock Whitney (SEC filings)](https://www.sec.gov/Archives/edgar/data/750577/000119312526077903/hwc-20251231.htm)) |
| [Popular, Inc.](https://www.bankingnewsai.com/banks/popular) | [32.1](https://www.bankingnewsai.com/banks/ai-index) | #85 of 120 | [5](https://www.bankingnewsai.com/banks/popular#sources) | [14](https://www.bankingnewsai.com/banks/popular#sources) | [9 of 11](https://www.bankingnewsai.com/banks/popular#where) | [16](https://www.bankingnewsai.com/banks/popular#timeline) | Not disclosed |
| [City National Bank of Florida (this page)](https://www.bankingnewsai.com/banks/city-national-florida) | [26.9](https://www.bankingnewsai.com/banks/ai-index) | #91 of 120 | [5](https://www.bankingnewsai.com/banks/city-national-florida#sources) | [15](https://www.bankingnewsai.com/banks/city-national-florida#sources) | [9 of 9](https://www.bankingnewsai.com/banks/city-national-florida#where) | [10](https://www.bankingnewsai.com/banks/city-national-florida#timeline) | Not disclosed |
| [Ameris Bancorp](https://www.bankingnewsai.com/banks/ameris) | [20.7](https://www.bankingnewsai.com/banks/ai-index) | #97 of 120 | [2](https://www.bankingnewsai.com/banks/ameris#sources) | [18](https://www.bankingnewsai.com/banks/ameris#sources) | [9 of 11](https://www.bankingnewsai.com/banks/ameris#where) | [14](https://www.bankingnewsai.com/banks/ameris#timeline) | Not disclosed |

## On which parts of the AI record is City National Florida ahead of or behind its peers?

Each row is one input of the index, counted on the profiles of City National Florida and the 8 peers that are scored on the same basis. "Place" is City National Florida's position in the group of 9 (1st = most).

| Component (weight) | City National Florida | Peer median | Most in the group | Place |
| --- | --- | --- | --- | --- |
| Independent sources (45%) | 5 | 6 | [Regions (22)](https://www.bankingnewsai.com/banks/regions) | 5th of 9 |
| Use cases in production (10%) | 9 | 10 | [Valley (13)](https://www.bankingnewsai.com/banks/valley) | 6th of 9 |
| Own primary disclosures (10%) | 15 | 18 | [BankUnited (26)](https://www.bankingnewsai.com/banks/bankunited) | 8th of 9 |
| Dated moves, last 12 months (10%) | 10 | 17.5 | [Regions (25)](https://www.bankingnewsai.com/banks/regions) | 9th of 9 |
| Disclosed numbers (5%) | 12 | 14 | [SouthState (20)](https://www.bankingnewsai.com/banks/southstate) | 7th of 9 |
| Named AI leaders (5%) | 6 | 10 | [Valley (14)](https://www.bankingnewsai.com/banks/valley) | 9th of 9 |
| Use cases described (5%) | 9 | 13 | [SouthState (20)](https://www.bankingnewsai.com/banks/southstate) | 9th of 9 |

## What has each bank in City National Florida's peer group disclosed about its AI?

Facts from each bank's profile, cited to the profile's own sources. "Not disclosed" means the bank's public record, as cited on its profile, does not state it.

| Bank | Platform or assistant, as the profile names it | AI leaders named | Headline AI number disclosed | Patents on the record | Open AI roles |
| --- | --- | --- | --- | --- | --- |
| [City National Bank of Florida](https://www.bankingnewsai.com/banks/city-national-florida) | Not disclosed | [6, incl. Jorge Gonzalez (Vice Chairman and CEO)](https://www.bankingnewsai.com/banks/city-national-florida#people) ([City National Bank of Florida](https://www.citynational.com/post/city-national-bank-of-florida-to-expand-corporate-headquarters-in-coral-gables)) | Employees (FDIC): 1,172 (1,134 at 31 March 2026) (Jun 30, 2026) ([FDIC](https://api.fdic.gov/banks/financials?filters=CERT%3A20234&fields=REPDTE,ASSET,DEP,NUMEMP,LNLSNET,NETINC,ROA,EQ&sort_by=REPDTE&sort_order=DESC&limit=5)) | Not disclosed | Not surveyed |
| [BankUnited](https://www.bankingnewsai.com/banks/bankunited) | SAVI internal assistant (Claude on Amazon Bedrock) and Talkdesk AI contact centre ([Amazon Web Services](https://aws.amazon.com/solutions/case-studies/bankunited-case-study/), [Talkdesk](https://www.talkdesk.com/blog/bankunited-crushes-cx-104-percent-increase-net-promoter-score/), [Talkdesk](https://www.talkdesk.com/news-and-press/press-releases/talkdesk-cxa/), [Talkdesk](https://www.talkdesk.com/customers/bankunited/), [SEC EDGAR](https://www.sec.gov/Archives/edgar/data/1504008/000150400826000011/bku-20251231.htm)) | [11, incl. Rajinder Singh (Chairman, President and CEO)](https://www.bankingnewsai.com/banks/bankunited#people) ([BankUnited](https://ir.bankunited.com/node/13726/pdf)) | Not disclosed | Not disclosed | Not surveyed |
| [Seacoast Banking Corporation of Florida](https://www.bankingnewsai.com/banks/seacoast) | Quavo agentic dispute management and Seacoast's AI-information page ([Quavo (GlobeNewswire)](https://globenewswire.com/news-release/2025/12/09/3202154/0/en/Seacoast-Bank-and-Quavo-Partner-to-Enhance-Dispute-Operations-and-Reduce-Fraud-Losses.html), [Seacoast Bank](https://www.seacoastbank.com/ai-information), [Seacoast Bank](https://seacoastbank.com/resource-center/business-insights/business-fraud/protect-your-business-from-business-email-compromise)) | [10, incl. Charles M. Shaffer (Chairman and CEO)](https://www.bankingnewsai.com/banks/seacoast#people) ([Seacoast Banking Corporation of Florida (SEC filings)](https://www.sec.gov/Archives/edgar/data/730708/000162828026050147/sbcf2q2026earningsrelease.htm), [American Banker](https://americanbanker.com/news/seacoast-to-buy-the-bank-of-the-villages-in-florida)) | Full-time-equivalent employees: 1,962 (Dec 31, 2025) ([Seacoast Banking Corporation of Florida (SEC filings)](https://www.sec.gov/Archives/edgar/data/730708/000162828026012787/sbcf-20251231.htm)) | 1 patent listed on the profile, e.g. US 2024/0020590 A1 (Predictive data analysis using value-based predictive inputs) ([Google Patents (USPTO)](https://patents.google.com/patent/US20240020590A1/en)) | Not surveyed |
| [Ameris Bancorp](https://www.bankingnewsai.com/banks/ameris) | Not disclosed | [9, incl. Palmer Proctor (Chief Executive Officer)](https://www.bankingnewsai.com/banks/ameris#people) ([Ameris Bancorp](https://ir.amerisbank.com/news/news-details/2026/Ameris-Bancorp-Announces-First-Quarter-2026-Financial-Results), [The Motley Fool (Yahoo Finance)](https://finance.yahoo.com/markets/stocks/articles/ameris-abcb-q1-2026-earnings-172604943.html)) | Full-time-equivalent employees: 2,673 (Dec 31, 2025) ([Ameris Bancorp (SEC filings)](https://www.sec.gov/Archives/edgar/data/351569/000035156926000050/abcb-20251231.htm)) | Not disclosed | [1 open AI roles (Oct 1, 2026); most in AI engineering](https://www.bankingnewsai.com/banks/ameris#roles) |
| [SouthState Bank](https://www.bankingnewsai.com/banks/southstate) | Copilot at scale, tested models, and Fiserv agentOS agents ([SouthState Correspondent Division](https://southstatecorrespondent.com/podcast/the-playbook-for-enterprise-ai-adoption-with-walt-wear), [American Banker](https://americanbanker.com/news/6-things-banks-look-for-in-gen-ai-models-and-companies), [American Banker](https://americanbanker.com/news/fiserv-has-co-created-ai-agents-with-six-banks-and-openai)) | [10, incl. John Corbett (Chief Executive Officer)](https://www.bankingnewsai.com/banks/southstate#people) ([PR Newswire via FT Markets](https://markets.ft.com/data/announce/detail?dockey=600-202607231618PR_NEWS_USPRX____CL11246-1)) | Copilot users (premium / active basic): 2,500+ / 2,200+ (Jun 30, 2026) ([SouthState Bank Corporation (SEC filings)](https://www.sec.gov/Archives/edgar/data/764038/000110465926086278/ssb-20260723xex99d2.htm)) | None found (the profile's patent search) ([SouthState Bank Corporation (SEC filings)](https://www.sec.gov/Archives/edgar/data/764038/000110465926017884/ssb-20251231x10k.htm)) | [1 open AI roles (Sep 24, 2026); most in AI engineering](https://www.bankingnewsai.com/banks/southstate#roles) |
| [Hancock Whitney](https://www.bankingnewsai.com/banks/hancock-whitney) | MX-powered digital banking modernisation ([American Banker](https://digital-banking.americanbanker.com/profile/nate-gardner), [American Banker](https://digital-banking.americanbanker.com/profile/pam-hymel), [Hancock Whitney](https://www.hancockwhitney.com/newsroom/hancock-whitney-expands-offering-with-free-greenlight-subscription-for-clients), [Hancock Whitney](https://www.hancockwhitney.com/insights/5-critical-cybersecurity-questions-to-ask-your-it-team-or-service-provider), [Hancock Whitney (SEC filings)](https://www.sec.gov/Archives/edgar/data/750577/000119312526077903/hwc-20251231.htm)) | [8, incl. John Hairston (President and CEO)](https://www.bankingnewsai.com/banks/hancock-whitney#people) ([Hancock Whitney](https://investors.hancockwhitney.com/news/news-details/2026/Hancock-Whitney-Reports-First-Quarter-2026-EPS-of-0-57), [American Banker](https://www.americanbanker.com/news/hancock-whitney-inks-deal-to-buy-orlando-community-bank)) | New mobile app ranking among banks and credit unions: 6th best (per MX session description) (Jun 16, 2026) ([American Banker](https://digital-banking.americanbanker.com/profile/pam-hymel)) | Not disclosed | Not surveyed |
| [Valley National Bancorp](https://www.bankingnewsai.com/banks/valley) | Cloud-first infrastructure, Valley's AI Assistant and tiered access ([Banking Dive](https://www.bankingdive.com/news/valley-bank-ai-strategy-roi-vendors-midsize-lenders/824927/), [American Banker](https://americanbanker.com/news/valley-banks-russell-barrett-is-47-on-the-most-innovative-people-in-finance-ranking), [American Banker](https://digital-banking.americanbanker.com/profile/nickolas-lachman), [Valley National Bancorp (SEC filings)](https://www.sec.gov/Archives/edgar/data/714310/000071431026000036/a2q26earningspresentatio.htm)) | [14, incl. Ira Robbins (Chairman and CEO)](https://www.bankingnewsai.com/banks/valley#people) ([Valley National Bancorp](https://valley.com/content/dam/valley/pdfs/earnings/2026/q1/Exhibit%2099.1%20Earnings%20Release%2004.23.2026%20FINAL.pdf)) | Vendor contracts being replaced by AI: 3 (Jul 10, 2026) ([Banking Dive](https://www.bankingdive.com/news/valley-bank-ai-strategy-roi-vendors-midsize-lenders/824927/)) | Not disclosed | Not surveyed |
| [Popular, Inc.](https://www.bankingnewsai.com/banks/popular) | Not disclosed | [8, incl. Javier D. Ferrer (President and CEO, Popular, Inc.)](https://www.bankingnewsai.com/banks/popular#people) ([Popular, Inc. (SEC filings)](https://sec.gov/Archives/edgar/data/763901/000119312526313373/d863137d8k.htm), [Yahoo Finance (Quartr)](https://finance.yahoo.com/quote/BPOP/earnings/BPOP-Q2-2026-earnings_call-653675.html)) | Employees using Microsoft 365 Copilot (active): More than 1,000 of more than 9,000 (Sep 15, 2025) ([Microsoft Source LATAM](https://news.microsoft.com/source/latam/features/ai/popular-luis-montalvo-copilot?lang=en)) | Not disclosed | Not surveyed |
| [Regions Financial](https://www.bankingnewsai.com/banks/regions) | AI-driven banker platforms on a modernised stack ([PYMNTS](https://pymnts.com/earnings/2026/regions-says-ai-lifts-productivity-20percent-loan-growth-cools), [American Banker](https://www.americanbanker.com/news/regions-says-it-will-upgrade-core-deposit-platform-in-2027)) | [14, incl. John Turner (Chairman, President and CEO)](https://www.bankingnewsai.com/banks/regions#people) ([PYMNTS](https://pymnts.com/earnings/2026/regions-says-ai-lifts-productivity-20percent-loan-growth-cools), [American Banker](https://www.americanbanker.com/news/regions-says-it-will-upgrade-core-deposit-platform-in-2027)) | New business opportunities generated by AI-driven platforms: 35% (Jan 16, 2026) ([PYMNTS](https://pymnts.com/earnings/2026/regions-says-ai-lifts-productivity-20percent-loan-growth-cools), [Regions Financial (SEC filing)](https://www.sec.gov/Archives/edgar/data/1281761/000128176126000006/rf-20251231xexhibit993.htm)) | 1 patent listed on the profile, e.g. US 11,861,690 B2 (Method and system for transferring funds) ([Google Patents (USPTO)](https://patents.google.com/patent/US11861690B2/en)) | [3 open AI roles (Oct 1, 2026); most in AI security](https://www.bankingnewsai.com/banks/regions#roles) |

## What are the latest dated moves on the AI record of City National Florida and its peers?

The two newest dated entries of each bank since Oct 16, 2025, from the timelines of the profiles (which also log filings, results and deals that bear on the AI record), newest first.

| Date | Bank | Move |
| --- | --- | --- |
| Oct 8, 2026 | [Seacoast Bank](https://www.bankingnewsai.com/banks/seacoast) | Abrigo publishes Seacoast loan-review AI case study ([Abrigo](https://www.abrigo.com/success-stories/seacoast-bank-cuts-complex-loan-review-documentation-time-nearly-in-half-with-abrigo-loan-review-assistant/)) |
| Oct 6, 2026 | [Regions](https://www.bankingnewsai.com/banks/regions) | Core deposits planned for 2027 ([ABA Banking Journal](https://bankingjournal.aba.com/2026/10/progressive-modernization-for-cores)) |
| Oct 2, 2026 | [SouthState](https://www.bankingnewsai.com/banks/southstate) | Q3 2026 results scheduled ([SouthState Bank Corporation (SEC filings)](https://www.sec.gov/Archives/edgar/data/764038/000119312526411326/ssb-20261002.htm)) |
| Oct 1, 2026 | [SouthState](https://www.bankingnewsai.com/banks/southstate) | Edmonds profiled for tokenized-deposit and instant-payments work ([American Banker](https://americanbanker.com/news/2026-the-most-powerful-women-in-banking-next-14-tara-edmonds-southstate-bank)) |
| Sep 29, 2026 | [Valley](https://www.bankingnewsai.com/banks/valley) | Robbins on CNBC: AI agents not a threat to regional banks ([CNBC](https://cnbc.com/video/2026/09/29/valley-national-ceo-ira-robbins-ai-agents-not-a-threat-to-regional-banks.html)) |
| Sep 28, 2026 | [Valley](https://www.bankingnewsai.com/banks/valley) | Bluevine acquired for $340 million to accelerate the AI roadmap ([Valley National Bancorp (SEC filings, Form 8-K Exhibit 99.1)](https://www.sec.gov/Archives/edgar/data/714310/000119312526403391/d31493dex991.htm), [Valley National Bancorp (SEC filings)](https://www.sec.gov/Archives/edgar/data/714310/000119312526403391/d31493dex992.htm), [Banking Dive](https://www.bankingdive.com/news/valley-national-bank-acquire-fintech-bluevine-340m-small-business-banking/831503/)) |
| Sep 16, 2026 | [Regions](https://www.bankingnewsai.com/banks/regions) | Temenos publishes Regions case study ([Temenos](https://temenos.com/success-story/regions-bank)) |
| Sep 9, 2026 | [Hancock Whitney](https://www.bankingnewsai.com/banks/hancock-whitney) | 'AI is raising business cyber risk' guidance ([Hancock Whitney](https://www.hancockwhitney.com/insights/5-critical-cybersecurity-questions-to-ask-your-it-team-or-service-provider)) |
| Sep 1, 2026 | [Popular](https://www.bankingnewsai.com/banks/popular) | García takes over as CEO ([Popular, Inc.](https://newsroom.popular.com/English/about-us/leadership/default.aspx)) |
| Aug 7, 2026 | [Popular](https://www.bankingnewsai.com/banks/popular) | Q2 2026 Form 10-Q: technology and software expenses $91.0 million ([Popular, Inc. (SEC filings)](https://www.sec.gov/Archives/edgar/data/763901/000076390126000019/bpop-20260630.htm)) |
| Aug 7, 2026 | [Hancock Whitney](https://www.bankingnewsai.com/banks/hancock-whitney) | Second-quarter 2026 10-Q ([Hancock Whitney (SEC filings)](https://www.sec.gov/Archives/edgar/data/750577/000119312526338672/hwc-20260630.htm)) |
| Aug 7, 2026 | [Ameris](https://www.bankingnewsai.com/banks/ameris) | Q2 2026 10-Q: no AI language; technology cost and premium finance figures ([Ameris Bancorp (SEC filings)](https://www.sec.gov/Archives/edgar/data/351569/000035156926000143/abcb-20260630.htm)) |
| Aug 6, 2026 | [BankUnited](https://www.bankingnewsai.com/banks/bankunited) | Q2 2026 10-Q has no AI discussion ([SEC EDGAR](https://www.sec.gov/Archives/edgar/data/1504008/000150400826000079/bku-20260630.htm)) |
| Aug 4, 2026 | [Seacoast Bank](https://www.bankingnewsai.com/banks/seacoast) | Q2 2026 10-Q widens its AI risk language ([Seacoast Banking Corporation of Florida (SEC filings)](https://www.sec.gov/Archives/edgar/data/730708/000162828026052723/sbcf-20260630.htm), [Seacoast Banking Corporation of Florida (SEC filings)](https://www.sec.gov/Archives/edgar/data/730708/000162828026031220/sbcf-20260331.htm)) |
| Jul 28, 2026 | [City National Florida](https://www.bankingnewsai.com/banks/city-national-florida) | Residential lending strategy and Polly pricing engine ([HousingWire](https://housingwire.com/videos/the-new-york-sessions-city-national-bank-of-floridas-service-first-growth-strategy)) |
| Jul 24, 2026 | [Ameris](https://www.bankingnewsai.com/banks/ameris) | Q2 2026 call: no AI discussion ([Investing.com](https://investing.com/news/transcripts/earnings-call-transcript-ameris-bancorp-posts-q2-2026-eps-miss-as-shares-fall-93CH-4811964)) |
| Jul 22, 2026 | [BankUnited](https://www.bankingnewsai.com/banks/bankunited) | Q2 2026 call: staying out of data-centre lending ([Yahoo Finance](https://finance.yahoo.com/markets/stocks/articles/bankunited-inc-q2-2026-earnings-123000032.html)) |
| Jul 13, 2026 | [City National Florida](https://www.bankingnewsai.com/banks/city-national-florida) | Tampa Bay regional headquarters opens ([City National Bank of Florida](https://www.citynational.com/post/new-tampa-bay-headquarters)) |

## What AI do City National Bank of Florida's peers run, and what does CNB disclose?

The AI each bank has said it runs, with any result. A blank means nothing is disclosed, not that nothing exists.

| Bank | What it runs | Result or scale disclosed | Date |
| --- | --- | --- | --- |
| City National Florida | No AI deployment disclosed; Polly mortgage pricing engine (not called AI); Spiral round-up savings in digital banking | None | December 2025; July 2026 ([HousingWire](https://housingwire.com/videos/the-new-york-sessions-city-national-bank-of-floridas-service-first-growth-strategy), [Spiral (Business Wire)](https://www.businesswire.com/news/home/20251209824440/en/City-National-Bank-of-Florida-Selects-Spiral-to-Empower-Personalized-Savings-and-Community-Giving-Through-Everyday-Banking), [City National Bank of Florida](https://www.citynational.com/team)) |
| BankUnited | Amazon Web Services AI services including Bedrock and Lex (then-CTO) | Not disclosed | November 2023 ([Bank Automation News](https://bankautomationnews.com/allposts/ai/bankunited-cto-to-speak-at-bank-automation-summit-u-s-2024)) |
| Seacoast | Abrigo Loan Review Assistant; Quavo agentic dispute management | Line sheets from 8-10 hours to 4-6 hours; aim to automate every non-judgemental credit-review task by 2028 | December 2025; October 2026 ([Abrigo](https://www.abrigo.com/success-stories/seacoast-bank-cuts-complex-loan-review-documentation-time-nearly-in-half-with-abrigo-loan-review-assistant/), [Quavo (GlobeNewswire)](https://globenewswire.com/news-release/2025/12/09/3202154/0/en/Seacoast-Bank-and-Quavo-Partner-to-Enhance-Dispute-Operations-and-Reduce-Fraud-Losses.html)) |
| SouthState | Microsoft Copilot; a GenAI Knowledge Assistant | 2,500+ premium Copilot users; 12K+ prompts a day; 1.1K+ assistant questions a day | June 30, 2026 ([SouthState Bank Corporation (SEC filings)](https://www.sec.gov/Archives/edgar/data/764038/000110465926086278/ssb-20260723xex99d2.htm)) |
| Valley | Valley's AI Assistant; a voice AI agent for past-due auto loans | About $15 million of savings against $3-4 million of new AI spend | April and July 2026 ([Valley National Bancorp (SEC filings)](https://www.sec.gov/Archives/edgar/data/714310/000071431026000020/exhibit991earningsrelease0.htm), [Yahoo Finance](https://finance.yahoo.com/markets/stocks/articles/valley-national-bancorp-vly-q2-014436578.html)) |
| Regions | AI-driven banker platforms; ARC mortgage repricing | 35% of new business opportunities from AI-driven platforms; 100 million+ repricing scenarios in under 5 minutes | January and March 2026 ([PYMNTS](https://pymnts.com/earnings/2026/regions-says-ai-lifts-productivity-20percent-loan-growth-cools), [Regions Financial (SEC filing)](https://www.sec.gov/Archives/edgar/data/1281761/000128176126000032/rf-2026331xexhibit993fin.htm)) |
| Popular | Microsoft 365 Copilot | More than 1,000 active users of more than 9,000 employees | September 2025 ([Microsoft Source LATAM](https://news.microsoft.com/source/latam/features/ai/popular-luis-montalvo-copilot?lang=en)) |

## Who runs technology and AI at CNB and its Florida peers?

The technology or AI executive each bank names, and where AI governance is disclosed.

| Bank | Executive | AI governance or disclosure | Date |
| --- | --- | --- | --- |
| City National Florida | Ernest Hartner, chief strategy officer over strategy, data and analytics and TotalBank; no CIO, CTO or AI head on the team page | No SEC filings, so no AI risk factor; group-level AI Centre of Excellence at Bci | October 2026; April 2026 ([City National Bank of Florida](https://www.citynational.com/team/ernest-hartner), [City National Bank of Florida](https://www.citynational.com/team), [Banco de Crédito e Inversiones (Bci)](https://cdn3.bci.cl/uploads/f79a2458-4df2-47d9-a504-0e178080c968/original/14ABR_final_memoria_Bci_2025_compressed.pdf)) |
| Valley | Nickolaus Lachman, head of AI and data science | An AI governance, oversight and strategic facilitation function in the 10-K | February and April 2026 ([American Banker](https://digital-banking.americanbanker.com/profile/nickolas-lachman), [Valley National Bancorp (SEC filings)](https://www.sec.gov/Archives/edgar/data/714310/000071431026000017/vly-20251231.htm)) |
| Popular | Camille Burckhart, chief information and digital strategy officer (data and AI strategy) | AI absent from the Q2 2026 10-Q | August and September 2026 ([Popular, Inc.](https://newsroom.popular.com/English/about-us/leadership/default.aspx), [Popular, Inc. (SEC filings)](https://www.sec.gov/Archives/edgar/data/763901/000076390126000019/bpop-20260630.htm)) |
| Seacoast | Credit-review lead Hannah Primes presented its AI loan-review use | Q2 2026 10-Q widens AI risk language to model accuracy, privacy and IP | July and August 2026 ([Abrigo](https://www.abrigo.com/webinars/practical-ai-in-loan-review-use-cases-lessons-learned-and-best-practices/), [Seacoast Banking Corporation of Florida (SEC filings)](https://www.sec.gov/Archives/edgar/data/730708/000162828026052723/sbcf-20260630.htm)) |
| Hancock Whitney | Digital modernization with MX | 10-Q names AI development, use and generative-AI cyber risk | June and August 2026 ([American Banker](https://digital-banking.americanbanker.com/profile/pam-hymel), [Hancock Whitney (SEC filings)](https://www.sec.gov/Archives/edgar/data/750577/000119312526338672/hwc-20260630.htm)) |
| Ameris | Corporate information security officer Jorge Perez, reporting to CIO Ross Creasy | No AI language in the 2026 10-Qs | August 2024; August 2026 ([Ameris Bank via PR Newswire](https://prnewswire.com/news-releases/ameris-bank-hires-jorge-perez-as-corporate-information-security-officer-302216581.html), [Ameris Bancorp (SEC filings)](https://www.sec.gov/Archives/edgar/data/351569/000035156926000143/abcb-20260630.htm)) |

## How do CNB's client tools compare with its Florida peers'?

Lending, treasury and digital tools each bank has described.

| Bank | Tool | What it does | Date |
| --- | --- | --- | --- |
| City National Florida | Polly pricing engine; ePartner treasury platform; Card Control; Spiral Roundup and Giving Centers | Mortgage pricing, eligibility and rules; centralised ACH, wires and permissions; card usage controls; round-up savings | 2024 to 2026 ([HousingWire](https://housingwire.com/videos/the-new-york-sessions-city-national-bank-of-floridas-service-first-growth-strategy), [City National Bank of Florida](https://www.citynational.com/post/how-growing-businesses-can-modernize-payables), [City National Bank of Florida](https://www.citynational.com/post/card-control-enhancing-your-digital-wallet-experience), [Spiral (Business Wire)](https://www.businesswire.com/news/home/20251209824440/en/City-National-Bank-of-Florida-Selects-Spiral-to-Empower-Personalized-Savings-and-Community-Giving-Through-Everyday-Banking)) |
| Hancock Whitney | New MX-built mobile app | Rated sixth best among banks and credit unions, per an MX session description | June 2026 ([American Banker](https://digital-banking.americanbanker.com/profile/pam-hymel)) |
| Regions | In-house native mobile app with personalized insights | 2.7 million active mobile users; digital 80% of transactions | July 2025 to July 2026 ([Banking Dive](https://www.bankingdive.com/news/regions-mobile-app-dark-mode-data-insights-digital-reggie/808360/), [PYMNTS](https://www.pymnts.com/earnings/2026/regions-banks-mobile-upgrade-drives-digital-transactions-to-80/)) |
| BankUnited | Treasury and payments platform upgrades | Two large technology projects named by the CEO | April 2026 ([Investing.com](https://investing.com/news/transcripts/earnings-call-transcript-bankunited-misses-q1-2026-eps-estimates-93CH-4629756)) |
| Seacoast | Quavo dispute management | Agentic-AI dispute handling with AI fraud detection | December 2025 ([Quavo (GlobeNewswire)](https://globenewswire.com/news-release/2025/12/09/3202154/0/en/Seacoast-Bank-and-Quavo-Partner-to-Enhance-Dispute-Operations-and-Reduce-Fraud-Losses.html)) |

## How does CNB's foreign ownership shape what it discloses compared with listed Florida peers?

Where each bank's AI disclosures come from. US-listed banks file 10-Ks and hold earnings calls; CNB reports through its Chilean parent.

| Bank | Ownership and reporting | Where AI is disclosed | Date |
| --- | --- | --- | --- |
| City National Florida | 99.23% controlled by Chile's Bci since 2015; no SEC filings or earnings calls | Bci annual report and presentations (group-level AI Centre of Excellence; Gemini adoption above 80% in the first month) | January and April 2026 ([Banco de Crédito e Inversiones (Bci)](https://cdn3.bci.cl/uploads/f79a2458-4df2-47d9-a504-0e178080c968/original/14ABR_final_memoria_Bci_2025_compressed.pdf), [Banco de Crédito e Inversiones (Bci)](https://cdn3.bci.cl/uploads/519beff9-e150-4e8c-a6b2-531962f3968e/original/New_Corporate_Presentation_4Q2025.pdf)) |
| Valley | US-listed; Bank Leumi holds 13.1% and designates two directors, one of them Leumi's chief information officer | 10-K AI governance function; AI strategy slides in earnings decks | February to July 2026 ([Valley National Bancorp (SEC filings)](https://www.sec.gov/Archives/edgar/data/714310/000119312526141225/d56809ddef14a.htm), [Valley National Bancorp (SEC filings)](https://www.sec.gov/Archives/edgar/data/714310/000071431026000017/vly-20251231.htm), [Valley National Bancorp (SEC filings)](https://www.sec.gov/Archives/edgar/data/714310/000071431026000036/a2q26earningspresentatio.htm)) |
| Popular | US-listed, Puerto Rico-based; $16.3 billion of assets in its United States segment | Earnings calls and filings; Copilot adoption via Microsoft | September 2025; August 2026 ([Popular, Inc. (SEC filings)](https://www.sec.gov/Archives/edgar/data/763901/000076390126000019/bpop-20260630.htm), [Microsoft Source LATAM](https://news.microsoft.com/source/latam/features/ai/popular-luis-montalvo-copilot?lang=en)) |
| BankUnited | US-listed, Miami Lakes-based | 10-K risk factors; trade-press remarks by its then-CTO | November 2023; February 2026 ([SEC EDGAR](https://www.sec.gov/Archives/edgar/data/1504008/000150400826000011/bku-20251231.htm), [Bank Automation News](https://bankautomationnews.com/allposts/ai/bankunited-cto-to-speak-at-bank-automation-summit-u-s-2024)) |
| Seacoast | US-listed, Stuart-based | 10-Q risk language and a vendor case study (Abrigo) | August and October 2026 ([Seacoast Banking Corporation of Florida (SEC filings)](https://www.sec.gov/Archives/edgar/data/730708/000162828026052723/sbcf-20260630.htm), [Abrigo](https://www.abrigo.com/success-stories/seacoast-bank-cuts-complex-loan-review-documentation-time-nearly-in-half-with-abrigo-loan-review-assistant/)) |

## Which banks are City National Florida's peers, and why these?

City National Bank of Florida is compared here with BankUnited, Seacoast Banking Corporation of Florida, Ameris Bancorp, SouthState Bank, Hancock Whitney, Valley National Bancorp, Popular, Inc. and Regions Financial: chosen by the editors for this page (see the note below the table). City National Bank of Florida is classed as a regional or retail-commercial bank in the Southeast.

The computed group was Southeast regionals chosen by size, several with no Florida branches; this group holds banks that compete for deposits in South Florida or across the state, nearest first: BankUnited, which Bci names as a main Florida competitor and which held 6.00% of Miami-area deposits against CNB's 6.20%, then Seacoast, Ameris, SouthState, Hancock Whitney (now in Orlando), Valley and Popular (all with Miami-area offices) and Regions, also named by Bci.

## Common questions

### Does City National Bank of Florida use AI?

Not on its own public record. CNB has published client education on AI (a May 2024 small-business AI webinar and scam warnings) and uses vendor tools such as Polly for mortgage pricing, which it does not call AI. Its parent Bci reports a Gemini rollout with more than 80% adoption at group level, without saying whether CNB uses it. ([City National Bank of Florida](https://www.citynational.com/post/webinar-exploring-ai-trends-for-small-businesses), [City National Bank of Florida](https://www.citynational.com/post/what-are-ai-voice-cloning-scams), [HousingWire](https://housingwire.com/videos/the-new-york-sessions-city-national-bank-of-floridas-service-first-growth-strategy), [Banco de Crédito e Inversiones (Bci)](https://cdn3.bci.cl/uploads/519beff9-e150-4e8c-a6b2-531962f3968e/original/New_Corporate_Presentation_4Q2025.pdf))

### Is BankUnited better than City National Bank of Florida at AI?

The record cannot settle capability, but BankUnited has put more on it: 63.5 on this site's disclosure index against CNB's 26.9. BankUnited files a 10-K with AI risk factors and its then-CTO said in 2023 that it uses AWS AI services including Bedrock and Lex. CNB files no 10-K and discloses no AI deployment. ([Bank Automation News](https://bankautomationnews.com/allposts/ai/bankunited-cto-to-speak-at-bank-automation-summit-u-s-2024), [SEC EDGAR](https://www.sec.gov/Archives/edgar/data/1504008/000150400826000011/bku-20251231.htm), [SEC EDGAR](https://www.sec.gov/Archives/edgar/data/1504008/000150400826000043/bku-20260331.htm), [City National Bank of Florida](https://www.citynational.com/team))

### Why is City National Bank of Florida's AI record so thin?

Partly structure: CNB is owned by Chile's Bci, files no 10-K and holds no earnings calls, so there is no AI risk factor or analyst Q&A to draw on. Bci reports on CNB in its annual report and presentations, which cover AI at group level, such as an AI Centre of Excellence created in 2024. ([Banco de Crédito e Inversiones (Bci)](https://cdn3.bci.cl/uploads/f79a2458-4df2-47d9-a504-0e178080c968/original/14ABR_final_memoria_Bci_2025_compressed.pdf), [Banco de Crédito e Inversiones (Bci)](https://cdn3.bci.cl/uploads/519beff9-e150-4e8c-a6b2-531962f3968e/original/New_Corporate_Presentation_4Q2025.pdf))

### How does CNB compare with SouthState on AI?

SouthState scores 70.9 on this site's index and CNB 26.9. SouthState reports 2,500-plus premium Copilot users, 12K-plus prompts a day and about 90% of credit spreads done by AI (June 2026), and ranks #2 among regional banks in Central Florida. CNB reports no comparable figures. ([SouthState Bank Corporation (SEC filings)](https://www.sec.gov/Archives/edgar/data/764038/000110465926086278/ssb-20260723xex99d2.htm))

### Who leads data and technology at City National Bank of Florida?

Data and analytics report to Ernest Hartner, executive vice president and chief strategy officer, who also oversees TotalBank, CNB's digital-only bank. The bank's team page, checked in October 2026, lists no CIO, CTO, chief data officer or AI head. Brian Fricke presented as chief information security officer in 2024. ([City National Bank of Florida](https://www.citynational.com/team/ernest-hartner), [City National Bank of Florida](https://www.citynational.com/team), [City National Bank of Florida](https://www.citynational.com/post/webinar-exploring-ai-trends-for-small-businesses))

### How does City National Bank of Florida compare with Regions on AI?

Regions scores 83.8 on this site's index, the highest in the group, and CNB 26.9. Regions credits AI-driven banker platforms with 35% of new business opportunities, gives GitHub Copilot to about 80% of developers and runs ARC to analyse 100 million-plus mortgage repricing scenarios. CNB's mortgage team uses Polly's pricing engine, which it does not describe as AI. ([PYMNTS](https://pymnts.com/earnings/2026/regions-says-ai-lifts-productivity-20percent-loan-growth-cools), [MarketBeat (Yahoo Finance)](https://finance.yahoo.com/markets/stocks/articles/regions-financial-eyes-150-branches-120202785.html), [Regions Financial (SEC filing)](https://www.sec.gov/Archives/edgar/data/1281761/000128176126000032/rf-2026331xexhibit993fin.htm), [HousingWire](https://housingwire.com/videos/the-new-york-sessions-city-national-bank-of-floridas-service-first-growth-strategy))

### How efficient is City National Bank of Florida compared with peers?

Bci reports CNB's core efficiency ratio at 48.06% for 2025, against 54.57% in 2024. Ameris reported 50.0% for 2025, Hancock Whitney 55.31% for Q2 2026 and Valley 52.1% for Q2 2026. Efficiency ratios are not AI measures, and CNB attributes its cost control to its Project Win program and lower consultancy spending. ([Banco de Crédito e Inversiones (Bci)](https://cdn3.bci.cl/uploads/519beff9-e150-4e8c-a6b2-531962f3968e/original/New_Corporate_Presentation_4Q2025.pdf), [The Motley Fool (earnings call transcript)](https://fool.com/earnings/call-transcripts/2026/01/30/ameris-bancorp-abcb-q4-2025-earnings-transcript), [Hancock Whitney (SEC filings)](https://www.sec.gov/Archives/edgar/data/750577/000119312526310272/hwc-ex99_1.htm), [Valley National Bancorp (SEC filings)](https://www.sec.gov/Archives/edgar/data/714310/000071431026000036/a2q26earningspresentatio.htm), [Banco de Crédito e Inversiones (Bci)](https://cdn3.bci.cl/uploads/f47538a9-4203-4724-9ed3-886a89b9168d/original/Iinforme_Financiero_2T_2026.pdf))

## Peers on this site

- [BankUnited AI strategy](https://www.bankingnewsai.com/banks/bankunited) · [vs peers](https://www.bankingnewsai.com/banks/bankunited/vs-peers)
- [Seacoast Banking Corporation of Florida AI strategy](https://www.bankingnewsai.com/banks/seacoast) · [vs peers](https://www.bankingnewsai.com/banks/seacoast/vs-peers)
- [Ameris Bancorp AI strategy](https://www.bankingnewsai.com/banks/ameris) · [vs peers](https://www.bankingnewsai.com/banks/ameris/vs-peers)
- [SouthState Bank AI strategy](https://www.bankingnewsai.com/banks/southstate) · [vs peers](https://www.bankingnewsai.com/banks/southstate/vs-peers)
- [Hancock Whitney AI strategy](https://www.bankingnewsai.com/banks/hancock-whitney) · [vs peers](https://www.bankingnewsai.com/banks/hancock-whitney/vs-peers)
- [Valley National Bancorp AI strategy](https://www.bankingnewsai.com/banks/valley) · [vs peers](https://www.bankingnewsai.com/banks/valley/vs-peers)
- [Popular, Inc. AI strategy](https://www.bankingnewsai.com/banks/popular) · [vs peers](https://www.bankingnewsai.com/banks/popular/vs-peers)
- [Regions Financial AI strategy](https://www.bankingnewsai.com/banks/regions) · [vs peers](https://www.bankingnewsai.com/banks/regions/vs-peers)

## Sources

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85. Ameris Bank Hires Jorge Perez as Corporate Information Security Officer — Ameris Bank via PR Newswire, Aug 7, 2024. https://prnewswire.com/news-releases/ameris-bank-hires-jorge-perez-as-corporate-information-security-officer-302216581.html
86. How Growing Businesses Can Modernize Payables — City National Bank of Florida, May 19, 2026. https://www.citynational.com/post/how-growing-businesses-can-modernize-payables
87. Card Control: Enhancing Your Digital Wallet Experience — City National Bank of Florida, Apr 22, 2024. https://www.citynational.com/post/card-control-enhancing-your-digital-wallet-experience
88. Regions aims to push 'dark mode,' other app tweaks next year — Banking Dive, Dec 19, 2025. https://www.bankingdive.com/news/regions-mobile-app-dark-mode-data-insights-digital-reggie/808360/
89. Regions Bank's Mobile Upgrade Drives Digital Transactions to 80% — PYMNTS, Jul 17, 2026. https://www.pymnts.com/earnings/2026/regions-banks-mobile-upgrade-drives-digital-transactions-to-80/
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