# Barclays PLC vs peers: AI and technology compared

Source: https://www.bankingnewsai.com/banks/barclays/vs-peers
Last updated: Oct 20, 2026

*Part of the [Barclays PLC AI strategy profile](https://www.bankingnewsai.com/banks/barclays). Peer group: HSBC, Lloyds Banking Group, NatWest Group plc, Deutsche Bank, BNP Paribas SA, Société Générale, JPMorgan Chase, Citigroup, Goldman Sachs, Morgan Stanley.*

## How does Barclays PLC compare with its peers on AI and technology?

Barclays scores 76 on this site's AI disclosure reference score, #31 of 140 banks and seventh in its 11-bank peer group: behind Citigroup (93.8), HSBC (88.5), JPMorgan Chase (87.5), Lloyds (83.6), Deutsche Bank (78.9) and Goldman Sachs (78.5), level with NatWest (75.1) and ahead of Société Générale (72.7), BNP Paribas (72) and Morgan Stanley (66.6). The score measures what is on the record, not capability. Barclays ranks second in the group on use cases in production but ninth on its own primary disclosures. Three things separate it from named peers. First, Anthropic's Claude at scale: on 1 October 2026 the two firms said a Claude-based Colleague Knowledge Assistant has more than 16,000 UK users, Global Markets runs about 120,000 emails a day through Claude, and Claude Code should reach 50% of developers by the end of 2026; Société Générale signed its own Anthropic agreement on 21 September 2026. Second, Copilot reach: around 90% of colleagues use Microsoft Copilot, which the CEO said saved more than one million hours in 2025, against 40,000 Copilot licences at Lloyds before its company-wide Microsoft 365 E7 deal (June 2026). Third, a client-facing AI tool in markets: BARXBot delivers FX quotes 75% faster. Where Barclays trails: it puts no value on AI, while Lloyds says generative AI delivered about £50 million in 2025 and expects more than £100 million in 2026, and Société Générale sizes an AI cost-savings opportunity of EUR 500 million to EUR 600 million in its 2029 plan. ([Anthropic](https://www.anthropic.com/news/barclays-scales-claude), [Societe Generale](https://www.societegenerale.com/sites/default/files/documents/2026-09/capital-markets-day-press-release.pdf), [Yahoo Finance (Quartr)](https://finance.yahoo.com/quote/BARC.L/earnings/BARC.L-Q4-2025-earnings_call-391930.html), [Lloyds Banking Group](https://lloydsbankinggroup.com/assets/pdfs/media/press-releases/2026-press-releases/lloyds-banking-group/microsoft-365-frontier-suite.pdf), [Lloyds Banking Group](https://lloydsbankinggroup.com/media/press-releases/2026/lloyds-banking-group/ai-driven-benefits-2026.html), [Lloyds Banking Group](https://lloydsbankinggroup.com/assets/pdfs/investors/financial-performance/lloyds-banking-group-plc/2026/q2/2026-lbg-hy-results.pdf), [Societe Generale](https://www.societegenerale.com/sites/default/files/documents/2026-09/capital-markets-day-presentation.pdf))

## Where does Barclays lead its peers on AI?

- **The deepest Anthropic deployment on the record.** Barclays' Claude-based Colleague Knowledge Assistant has 16,000-plus UK users and more than one million searches, Global Markets processes about 120,000 emails a day with Claude, and Claude Code is targeted at 50% of developers by end-2026 (1 October 2026). Société Générale's Anthropic agreement, signed 21 September 2026, lists rollouts and co-development but no usage figures yet. ([Anthropic](https://www.anthropic.com/news/barclays-scales-claude), [Societe Generale](https://www.societegenerale.com/sites/default/files/documents/2026-09/capital-markets-day-press-release.pdf), [Societe Generale](https://www.societegenerale.com/sites/default/files/documents/2026-09/capital-markets-day-presentation.pdf))
- **Copilot across nine in ten colleagues.** The CEO told investors in February 2026 that around 90% of colleagues use Microsoft Copilot and that it saved more than one million hours in 2025. Lloyds reported 40,000 Copilot licences with 97% of holders active before its June 2026 E7 deal; Société Générale switched to Copilot in January 2026 after scrapping its in-house SoGPT. ([Yahoo Finance (Quartr)](https://finance.yahoo.com/quote/BARC.L/earnings/BARC.L-Q4-2025-earnings_call-391930.html), [Lloyds Banking Group](https://lloydsbankinggroup.com/assets/pdfs/media/press-releases/2026-press-releases/lloyds-banking-group/microsoft-365-frontier-suite.pdf), [Bloomberg](https://bloomberg.com/news/articles/2026-01-12/socgen-turns-to-microsoft-s-copilot-after-scrapping-own-ai-tool))
- **More AI use cases in production than most peers.** On this site's index Barclays ranks second of 11 on use cases in production, behind only Citigroup, with more than 250 AI tools and models in use across the group (February 2026), including BARXBot quoting FX 75% faster and generative call summaries for more than eight million US card customer calls. ([Yahoo Finance (Quartr)](https://finance.yahoo.com/quote/BARC.L/earnings/BARC.L-Q4-2025-earnings_call-391930.html), [Barclays](https://home.barclays/news/press-releases/20260/02/barclays-harnesses-genai-to-deliver-world-class-customer-service1/))

## Where does Barclays trail its peers on AI?

- **No value put on AI, while UK and French peers publish one.** Barclays' plan targets about £2 billion of gross efficiency savings over three years without separating AI. Lloyds says generative AI delivered about £50 million in 2025 and expects more than £100 million in 2026; Société Générale identifies EUR 500 million to EUR 600 million of AI cost savings in its 2029 plan; BNP Paribas cites about EUR 600 million to date. ([Yahoo Finance (Quartr)](https://finance.yahoo.com/quote/BARC.L/earnings/BARC.L-Q4-2025-earnings_call-391930.html), [Lloyds Banking Group](https://lloydsbankinggroup.com/media/press-releases/2026/lloyds-banking-group/ai-driven-benefits-2026.html), [Lloyds Banking Group](https://lloydsbankinggroup.com/assets/pdfs/investors/financial-performance/lloyds-banking-group-plc/2026/q2/2026-lbg-hy-results.pdf), [Societe Generale](https://www.societegenerale.com/sites/default/files/documents/2026-09/capital-markets-day-press-release.pdf), [Investing.com](https://uk.investing.com/news/transcripts/earnings-call-transcript-bnp-paribas-q4-2025-earnings-beat-expectations-93CH-4491182))
- **Thin on its own primary disclosures.** Barclays ranks ninth of 11 in the peer group on own primary disclosures and tenth on dated moves in the last 12 months; much of its AI record comes from partners (Microsoft, Anthropic) and earnings calls rather than its own releases. Deutsche Bank leads the group on primary disclosures, with a technology page that reports dbLumina, coding and surveillance figures. ([Barclays PLC (SEC 20-F)](https://www.sec.gov/Archives/edgar/data/312069/000031206926000004/bcs-20251231.htm), [Anthropic](https://www.anthropic.com/news/barclays-scales-claude), [Microsoft](https://ukstories.microsoft.com/features/barclays-rolls-out-microsoft-365-copilot-to-100000-colleagues/), [Deutsche Bank](https://db.com/what-we-do/focus-topics/tech/index))
- **Fewer developers on AI coding tools than HSBC.** Barclays reports 19,000 developers on GitLab with code implemented about 15% faster (February 2026). HSBC reports 31,000 engineers on an AI coding assistant, and NatWest says more than 12,000 engineers and coders wrote over 40% of its code with AI in 2025. ([Yahoo Finance (Quartr)](https://finance.yahoo.com/quote/BARC.L/earnings/BARC.L-Q4-2025-earnings_call-391930.html), [HSBC Holdings plc](https://www.hsbc.com/-/files/hsbc/investors/hsbc-results/2025/annual/pdfs/hsbc-holdings-plc/260226-annual-results-to-investors-and-analysts-transcript.pdf), [NatWest Group](https://natwestgroup.com/news-and-insights/latest-stories/ai-and-data/2026/jul/harnessing-ai-as-a-core-enabler-of-business-strategy.html))

## Where does Barclays rank against its peers on AI disclosure?

Scores from reference score: the AI-index formula applied to all 140 profiles (0–100; 45% of the weight on independent coverage). The index measures what each bank has put on the public record and what outside outlets have reported about its AI, not capability or spending; every count is of entries on that bank's profile, each of which cites its sources.

| Bank | Score | Rank | Independent sources | Own disclosures | Use cases in production | Moves, last 12 months | Named AI platform |
| --- | --- | --- | --- | --- | --- | --- | --- |
| [Citigroup](https://www.bankingnewsai.com/banks/citigroup) | 93.8 | #2 of 140 | [42](https://www.bankingnewsai.com/banks/citigroup#sources) | [19](https://www.bankingnewsai.com/banks/citigroup#sources) | [15 of 20](https://www.bankingnewsai.com/banks/citigroup#where) | [34](https://www.bankingnewsai.com/banks/citigroup#timeline) | Citi Stylus Workspaces ([The Wall Street Journal](https://www.wsj.com/cio-journal/the-ai-superfans-companies-count-on-to-convert-the-skeptics-5b301a90), [Citigroup](https://www.citigroup.com/rcs/citigpa/storage/public/Earnings/Q12026/2026psqtr1rslt.pdf)) |
| [HSBC](https://www.bankingnewsai.com/banks/hsbc) | 88.5 | #6 of 140 | [27](https://www.bankingnewsai.com/banks/hsbc#sources) | [27](https://www.bankingnewsai.com/banks/hsbc#sources) | [9 of 21](https://www.bankingnewsai.com/banks/hsbc#where) | [28](https://www.bankingnewsai.com/banks/hsbc#timeline) | HSBC Productivity Suite and the central AI platform ([HSBC Holdings plc](https://www.hsbc.com/-/files/hsbc/investors/hsbc-results/2025/annual/pdfs/hsbc-holdings-plc/260225-annual-report-and-accounts-2025.pdf), [HSBC Holdings plc](https://hsbc.com/-/files/hsbc/media/media-release/2026/260323-david-rice-announced-as-chief-ai-officer.pdf), [HSBC Holdings plc](https://hsbc.com/-/files/hsbc/media/media-release/2025/251201-hsbc-and-mistral-ai-join-forces-to-accelerate-ai-adoption-across-global-bank.pdf), [Google Cloud (PR Newswire)](https://www.prnewswire.com/news-releases/hsbc-and-google-cloud-announce-transformative-ai-banking-partnership-302802395.html), [HSBC Holdings plc](https://www.hsbc.com/who-we-are/hsbc-and-digital/hsbc-and-ai/transforming-hsbc-with-ai)) |
| [JPMorgan Chase](https://www.bankingnewsai.com/banks/jpmorgan-chase) | 87.5 | #9 of 140 | [43](https://www.bankingnewsai.com/banks/jpmorgan-chase#sources) | [20](https://www.bankingnewsai.com/banks/jpmorgan-chase#sources) | [8 of 15](https://www.bankingnewsai.com/banks/jpmorgan-chase#where) | [32](https://www.bankingnewsai.com/banks/jpmorgan-chase#timeline) | LLM Suite ([American Banker](https://www.americanbanker.com/news/how-jpmorganchase-democratized-employee-access-to-gen-ai), [American Banker](https://www.americanbanker.com/video/wib-2025/driving-ai-use-cases-and-adoption-aligning-business-value-data-readiness-and-risk-management)) |
| [Lloyds Banking Group](https://www.bankingnewsai.com/banks/lloyds) | 83.6 | #13 of 140 | [20](https://www.bankingnewsai.com/banks/lloyds#sources) | [22](https://www.bankingnewsai.com/banks/lloyds#sources) | [11 of 19](https://www.bankingnewsai.com/banks/lloyds#where) | [23](https://www.bankingnewsai.com/banks/lloyds#timeline) | Envoy agent platform, Microsoft 365 E7 and the Group LLM platform ([Lloyds Banking Group](https://lloydsbankinggroup.com/media/press-releases/2026/lloyds-banking-group/lloyds-banking-group-unveils-envoy.html), [Lloyds Banking Group](https://lloydsbankinggroup.com/media/press-releases/2026/lloyds-banking-group/lloyds-banking-group-deploys-agentic-ai-to-strengthen-real-time-.html), [Lloyds Banking Group](https://lloydsbankinggroup.com/assets/pdfs/media/press-releases/2026-press-releases/lloyds-banking-group/microsoft-365-frontier-suite.pdf), [Google Cloud](https://cloud.google.com/customers/lloydsbankinggroup)) |
| [Deutsche Bank](https://www.bankingnewsai.com/banks/deutsche-bank) | 78.9 | #22 of 140 | [15](https://www.bankingnewsai.com/banks/deutsche-bank#sources) | [28](https://www.bankingnewsai.com/banks/deutsche-bank#sources) | [10 of 17](https://www.bankingnewsai.com/banks/deutsche-bank#where) | [27](https://www.bankingnewsai.com/banks/deutsche-bank#timeline) | dbLumina and the Technology, Data and Innovation AI platform on Google Cloud ([Deutsche Bank](https://db.com/what-we-do/focus-topics/tech/index), [Finextra](https://finextra.com/newsarticle/47334/deutsche-banks-ai-says-its-coming-for-finance-jobs), [Deutsche Bank](https://www.db.com/news/detail/20260513-putting-agentic-ai-to-work-in-third-party-risk-management?language_id=1), [Deutsche Bank](https://www.db.com/news/detail/20260714-how-ai-is-reshaping-the-software-behind-everyday-banking?language_id=1), [Finextra](https://finextra.com/newsarticle/48452/deutsche-bank-estimates-30-uplift-in-client-onboarding-by-deploying-kyc-ai), [Google Cloud](https://cloud.google.com/transform/in-the-clouds-christian-rhino-deutsche-bank-financial-services-gen-ai-be-happy), [Finextra](https://finextra.com/newsarticle/48299/google-cloud-launches-ai-platform-for-financial-professionals), [Bloomberg](https://bloomberg.com/news/articles/2026-08-25/deutsche-bank-accelerates-ai-adoption-with-new-google-service)) |
| [Goldman Sachs](https://www.bankingnewsai.com/banks/goldman-sachs) | 78.5 | #23 of 140 | [39](https://www.bankingnewsai.com/banks/goldman-sachs#sources) | [15](https://www.bankingnewsai.com/banks/goldman-sachs#sources) | [7 of 13](https://www.bankingnewsai.com/banks/goldman-sachs#where) | [28](https://www.bankingnewsai.com/banks/goldman-sachs#timeline) | GS AI Platform and GS AI Assistant ([American Banker](https://www.americanbanker.com/news/goldman-sachs-staff-now-write-a-million-gen-ai-prompts-a-month), [American Banker](https://www.americanbanker.com/news/goldman-sachs-marco-argenti-is-3-on-the-most-innovative-people-in-finance)) |
| [Barclays PLC (this page)](https://www.bankingnewsai.com/banks/barclays) | 76 | #31 of 140 | [24](https://www.bankingnewsai.com/banks/barclays#sources) | [10](https://www.bankingnewsai.com/banks/barclays#sources) | [13 of 20](https://www.bankingnewsai.com/banks/barclays#where) | [18](https://www.bankingnewsai.com/banks/barclays#timeline) | Group AI stack: Microsoft 365 Copilot, Claude and BARXBot ([Yahoo Finance (Quartr)](https://finance.yahoo.com/quote/BARC.L/earnings/BARC.L-Q4-2025-earnings_call-391930.html), [Microsoft](https://ukstories.microsoft.com/features/barclays-rolls-out-microsoft-365-copilot-to-100000-colleagues/), [Anthropic](https://www.anthropic.com/news/barclays-scales-claude), [Barclays](https://home.barclays/insights/2025/07/scaling-AI-at-Barclays), [Barclays PLC (SEC 20-F)](https://www.sec.gov/Archives/edgar/data/312069/000031206926000004/bcs-20251231.htm)) |
| [NatWest Group plc](https://www.bankingnewsai.com/banks/natwest) | 75.1 | #35 of 140 | [18](https://www.bankingnewsai.com/banks/natwest#sources) | [19](https://www.bankingnewsai.com/banks/natwest#sources) | [11 of 19](https://www.bankingnewsai.com/banks/natwest#where) | [20](https://www.bankingnewsai.com/banks/natwest#timeline) | Cora and the internal GenAI stack ([NatWest Group plc](https://investors.natwestgroup.com/~/media/Files/R/RBS-IR-V2/results-center/13022026/nwg-annual-report-and-accounts-2025.pdf), [NatWest Group plc](https://investors.natwestgroup.com/~/media/Files/R/RBS-IR-V2/results-center/13022026/ir-fy25-equity-slides.pdf), [NatWest Group](https://natwestgroup.com/news-and-insights/news-room/press-releases/2026/natwest-group-first-to-unveil-next-generation-of-ai-tools-to-hel.html), [NatWest Group](https://natwestgroup.com/news-and-insights/news-room/press-releases/ai-and-data/2025/mar/natwest-open-ai-collaborate-to-accelerate-cutting-edge-ai-transf.html), [NatWest Group](https://natwestgroup.com/news-and-insights/latest-stories/ai-and-data/2025/apr/deploying-new-generative-ai-technology-to-support-our-colleagues.html), [NatWest Group plc](https://investors.natwestgroup.com/~/media/Files/R/RBS-IR-V2/results-center/31072026/nwg-h1-2026-results.pdf)) |
| [Société Générale](https://www.bankingnewsai.com/banks/societe-generale) | 72.7 | #41 of 140 | [25](https://www.bankingnewsai.com/banks/societe-generale#sources) | [1](https://www.bankingnewsai.com/banks/societe-generale#sources) | [12 of 16](https://www.bankingnewsai.com/banks/societe-generale#where) | [14](https://www.bankingnewsai.com/banks/societe-generale#timeline) | Microsoft Copilot (replacing the in-house SoGPT) and the Anthropic Claude agreement ([Bloomberg](https://bloomberg.com/news/articles/2026-01-12/socgen-turns-to-microsoft-s-copilot-after-scrapping-own-ai-tool), [Societe Generale](https://www.societegenerale.com/sites/default/files/documents/2026-09/capital-markets-day-presentation.pdf), [Societe Generale](https://www.societegenerale.com/sites/default/files/documents/2026-09/capital-markets-day-press-release.pdf)) |
| [BNP Paribas SA](https://www.bankingnewsai.com/banks/bnp-paribas) | 72 | #43 of 140 | [16](https://www.bankingnewsai.com/banks/bnp-paribas#sources) | [19](https://www.bankingnewsai.com/banks/bnp-paribas#sources) | [12 of 20](https://www.bankingnewsai.com/banks/bnp-paribas#where) | [19](https://www.bankingnewsai.com/banks/bnp-paribas#timeline) | LLM as a Service, with Mistral AI and Google Cloud ([BNP Paribas](https://group.bnpparibas/en/press-release/bnp-paribas-provides-its-businesses-with-an-llm-as-a-service-platform-to-accelerate-the-industrialization-of-generative-ai-use-cases), [BNP Paribas](https://group.bnpparibas/en/press-release/bnp-paribas-and-mistral-ai-extend-their-partnership-to-support-the-next-phase-of-generative-ai-deployment-within-the-group), [BNP Paribas](https://group.bnpparibas/en/press-release/bnp-paribas-and-google-cloud-announce-new-partnership-on-agentic-ai-and-cloud-innovation), [BNP Paribas](https://invest.bnpparibas/document/2q26-slides), [Finextra](https://finextra.com/newsarticle/48475/bnp-paribas-forges-agentic-ai-partnership-with-google-cloud)) |
| [Morgan Stanley](https://www.bankingnewsai.com/banks/morgan-stanley) | 66.6 | #51 of 140 | [21](https://www.bankingnewsai.com/banks/morgan-stanley#sources) | [9](https://www.bankingnewsai.com/banks/morgan-stanley#sources) | [9 of 14](https://www.bankingnewsai.com/banks/morgan-stanley#where) | [19](https://www.bankingnewsai.com/banks/morgan-stanley#timeline) | AI @ Morgan Stanley (Assistant, Debrief) and AskResearchGPT ([Morgan Stanley](https://www.morganstanley.com/press-releases/ai-at-morgan-stanley-debrief-launch), [Morgan Stanley](https://www.morganstanley.com/press-releases/morgan-stanley-research-announces-askresearchgpt), [Morgan Stanley](https://www.morganstanley.com/press-releases/morgan-stanley-wins-three-2024-technology-awards)) |

## On which parts of the AI record is Barclays ahead of or behind its peers?

Each row is one input of the index, counted on the profiles of Barclays and the 10 peers that are scored on the same basis. "Place" is Barclays's position in the group of 11 (1st = most).

| Component (weight) | Barclays | Peer median | Most in the group | Place |
| --- | --- | --- | --- | --- |
| Independent sources (45%) | 24 | 23 | [JPMorgan (43)](https://www.bankingnewsai.com/banks/jpmorgan-chase) | 6th of 11 |
| Use cases in production (10%) | 13 | 10.5 | [Citi (15)](https://www.bankingnewsai.com/banks/citigroup) | 2nd of 11 |
| Own primary disclosures (10%) | 10 | 19 | [Deutsche Bank (28)](https://www.bankingnewsai.com/banks/deutsche-bank) | 9th of 11 |
| Dated moves, last 12 months (10%) | 18 | 25 | [Citi (34)](https://www.bankingnewsai.com/banks/citigroup) | 10th of 11 |
| Disclosed numbers (5%) | 17 | 21 | [Lloyds (24)](https://www.bankingnewsai.com/banks/lloyds) | 9th of 11 |
| Named AI leaders (5%) | 11 | 14.5 | [Deutsche Bank (19)](https://www.bankingnewsai.com/banks/deutsche-bank) | 9th of 11 |
| Use cases described (5%) | 20 | 18 | [HSBC (21)](https://www.bankingnewsai.com/banks/hsbc) | 2nd of 11 |

## What has each bank in Barclays's peer group disclosed about its AI?

Facts from each bank's profile, cited to the profile's own sources. "Not disclosed" means the bank's public record, as cited on its profile, does not state it.

| Bank | Platform or assistant, as the profile names it | AI leaders named | Headline AI number disclosed | Patents on the record | Open AI roles |
| --- | --- | --- | --- | --- | --- |
| [Barclays PLC](https://www.bankingnewsai.com/banks/barclays) | Group AI stack: Microsoft 365 Copilot, Claude and BARXBot ([Yahoo Finance (Quartr)](https://finance.yahoo.com/quote/BARC.L/earnings/BARC.L-Q4-2025-earnings_call-391930.html), [Microsoft](https://ukstories.microsoft.com/features/barclays-rolls-out-microsoft-365-copilot-to-100000-colleagues/), [Anthropic](https://www.anthropic.com/news/barclays-scales-claude), [Barclays](https://home.barclays/insights/2025/07/scaling-AI-at-Barclays), [Barclays PLC (SEC 20-F)](https://www.sec.gov/Archives/edgar/data/312069/000031206926000004/bcs-20251231.htm)) | [11, incl. C.S. Venkatakrishnan (Group Chief Executive)](https://www.bankingnewsai.com/banks/barclays#people) ([Yahoo Finance (Quartr)](https://finance.yahoo.com/quote/BARC.L/earnings/BARC.L-Q4-2025-earnings_call-391930.html), [Reuters](https://reuters.com/business/finance/banks-close-contact-with-european-regulator-anthropics-mythos-banker-says-2026-04-20)) | AI tools and models in use across the group: More than 250 (Feb 10, 2026) ([Yahoo Finance (Quartr)](https://finance.yahoo.com/quote/BARC.L/earnings/BARC.L-Q4-2025-earnings_call-391930.html)) | 5 patents listed on the profile, e.g. US 2025/0053473 A1 (Event handling for digitalised processes: status-indicator confidence model and flag, classified under machine learning) ([Google Patents (USPTO)](https://patents.google.com/patent/US20250053473A1/en)) | [10 open AI roles (Oct 5, 2026); most in AI engineering](https://www.bankingnewsai.com/banks/barclays#roles) |
| [HSBC](https://www.bankingnewsai.com/banks/hsbc) | HSBC Productivity Suite and the central AI platform ([HSBC Holdings plc](https://www.hsbc.com/-/files/hsbc/investors/hsbc-results/2025/annual/pdfs/hsbc-holdings-plc/260225-annual-report-and-accounts-2025.pdf), [HSBC Holdings plc](https://hsbc.com/-/files/hsbc/media/media-release/2026/260323-david-rice-announced-as-chief-ai-officer.pdf), [HSBC Holdings plc](https://hsbc.com/-/files/hsbc/media/media-release/2025/251201-hsbc-and-mistral-ai-join-forces-to-accelerate-ai-adoption-across-global-bank.pdf), [Google Cloud (PR Newswire)](https://www.prnewswire.com/news-releases/hsbc-and-google-cloud-announce-transformative-ai-banking-partnership-302802395.html), [HSBC Holdings plc](https://www.hsbc.com/who-we-are/hsbc-and-digital/hsbc-and-ai/transforming-hsbc-with-ai)) | [12, incl. Georges Elhedery (Group Chief Executive, HSBC Holdings)](https://www.bankingnewsai.com/banks/hsbc#people) ([HSBC Holdings plc](https://www.hsbc.com/-/files/hsbc/investors/hsbc-results/2025/annual/pdfs/hsbc-holdings-plc/260226-annual-results-to-investors-and-analysts-transcript.pdf), [HSBC Holdings plc](https://hsbc.com/-/files/hsbc/media/media-release/2026/260323-david-rice-announced-as-chief-ai-officer.pdf), [Reuters](https://reuters.com/legal/legalindustry/dont-fight-ai-hsbc-ceo-tells-staff-banks-begin-job-cuts-2026-05-20)) | Colleagues with a gen-AI productivity tool: c.85%; 31,000 engineers with an AI coding assistant (Feb 25, 2026) ([HSBC Holdings plc](https://hsbc.com/-/files/hsbc/investors/hsbc-results/2025/annual/pdfs/hsbc-holdings-plc/260225-annual-results-2025-presentation-to-investors-and-analysts.pdf), [HSBC Holdings plc](https://www.hsbc.com/-/files/hsbc/investors/hsbc-results/2025/annual/pdfs/hsbc-holdings-plc/260226-annual-results-to-investors-and-analysts-transcript.pdf)) | 7 patents listed on the profile, e.g. US 2024/0412221 A1 (Machine learning using adversarial learning and data transformation) ([Google Patents (USPTO)](https://patents.google.com/patent/US20240412221A1/en)) | Not surveyed |
| [Lloyds Banking Group](https://www.bankingnewsai.com/banks/lloyds) | Envoy agent platform, Microsoft 365 E7 and the Group LLM platform ([Lloyds Banking Group](https://lloydsbankinggroup.com/media/press-releases/2026/lloyds-banking-group/lloyds-banking-group-unveils-envoy.html), [Lloyds Banking Group](https://lloydsbankinggroup.com/media/press-releases/2026/lloyds-banking-group/lloyds-banking-group-deploys-agentic-ai-to-strengthen-real-time-.html), [Lloyds Banking Group](https://lloydsbankinggroup.com/assets/pdfs/media/press-releases/2026-press-releases/lloyds-banking-group/microsoft-365-frontier-suite.pdf), [Google Cloud](https://cloud.google.com/customers/lloydsbankinggroup)) | [16, incl. Charlie Nunn (Group Chief Executive)](https://www.bankingnewsai.com/banks/lloyds#people) ([Lloyds Banking Group](https://lloydsbankinggroup.com/assets/pdfs/investors/financial-performance/lloyds-banking-group-plc/2026/q2/2026-lbg-hy-results.pdf), [The Guardian](https://theguardian.com/business/2026/jan/29/lloyds-charlie-nunn-warns-bankers-reskill-themselves-impact-ai), [Computer Weekly](https://computerweekly.com/news/366646854/AI-will-support-all-Lloyds-Bank-customer-interactions-by-2030)) | Value delivered by generative AI in 2025: About £50 million (more than 50 solutions deployed) (Dec 31, 2025) ([Lloyds Banking Group](https://lloydsbankinggroup.com/media/press-releases/2026/lloyds-banking-group/ai-driven-benefits-2026.html), [Bloomberg](https://bloomberg.com/news/articles/2026-01-29/lloyds-expects-100-million-boost-from-ai-spend-in-2026)) | 1 patent listed on the profile, e.g. US 12,095,784 B2 (Methods and systems for indicating the possibility of a cyber-attack on a computer network) ([Google Patents (USPTO)](https://patents.google.com/patent/US12095784B2/en), [Lloyds Banking Group](https://lloydsbankinggroup.com/media/press-releases/2025/lloyds-banking-group-2025/lloyds-banking-group-secures-patent-for-cybersecurity-innovation.html)) | [5 open AI roles (Oct 5, 2026); most in ML & data science](https://www.bankingnewsai.com/banks/lloyds#roles) |
| [NatWest Group plc](https://www.bankingnewsai.com/banks/natwest) | Cora and the internal GenAI stack ([NatWest Group plc](https://investors.natwestgroup.com/~/media/Files/R/RBS-IR-V2/results-center/13022026/nwg-annual-report-and-accounts-2025.pdf), [NatWest Group plc](https://investors.natwestgroup.com/~/media/Files/R/RBS-IR-V2/results-center/13022026/ir-fy25-equity-slides.pdf), [NatWest Group](https://natwestgroup.com/news-and-insights/news-room/press-releases/2026/natwest-group-first-to-unveil-next-generation-of-ai-tools-to-hel.html), [NatWest Group](https://natwestgroup.com/news-and-insights/news-room/press-releases/ai-and-data/2025/mar/natwest-open-ai-collaborate-to-accelerate-cutting-edge-ai-transf.html), [NatWest Group](https://natwestgroup.com/news-and-insights/latest-stories/ai-and-data/2025/apr/deploying-new-generative-ai-technology-to-support-our-colleagues.html), [NatWest Group plc](https://investors.natwestgroup.com/~/media/Files/R/RBS-IR-V2/results-center/31072026/nwg-h1-2026-results.pdf)) | [9, incl. Paul Thwaite (Group Chief Executive Officer)](https://www.bankingnewsai.com/banks/natwest#people) ([NatWest Group plc](https://investors.natwestgroup.com/~/media/Files/R/RBS-IR-V2/results-center/13022026/nwg-annual-report-and-accounts-2025.pdf), [NatWest Group plc](https://investors.natwestgroup.com/~/media/Files/R/RBS-IR-V2/results-center/31072026/nwg-h1-2026-results.pdf), [Finextra](https://finextra.com/newsarticle/47960/natwest-ceo-thwaite-says-ai-will-take-some-banking-jobs)) | Cora journeys enhanced with GenAI: 21 (17 added during 2025); all journeys targeted by end-2026 (Dec 31, 2025) ([NatWest Group plc](https://investors.natwestgroup.com/~/media/Files/R/RBS-IR-V2/results-center/13022026/nwg-annual-report-and-accounts-2025.pdf), [NatWest Group plc](https://investors.natwestgroup.com/~/media/Files/R/RBS-IR-V2/results-center/13022026/ir-fy25-equity-slides.pdf)) | Not disclosed | Not surveyed |
| [Deutsche Bank](https://www.bankingnewsai.com/banks/deutsche-bank) | dbLumina and the Technology, Data and Innovation AI platform on Google Cloud ([Deutsche Bank](https://db.com/what-we-do/focus-topics/tech/index), [Finextra](https://finextra.com/newsarticle/47334/deutsche-banks-ai-says-its-coming-for-finance-jobs), [Deutsche Bank](https://www.db.com/news/detail/20260513-putting-agentic-ai-to-work-in-third-party-risk-management?language_id=1), [Deutsche Bank](https://www.db.com/news/detail/20260714-how-ai-is-reshaping-the-software-behind-everyday-banking?language_id=1), [Finextra](https://finextra.com/newsarticle/48452/deutsche-bank-estimates-30-uplift-in-client-onboarding-by-deploying-kyc-ai), [Google Cloud](https://cloud.google.com/transform/in-the-clouds-christian-rhino-deutsche-bank-financial-services-gen-ai-be-happy), [Finextra](https://finextra.com/newsarticle/48299/google-cloud-launches-ai-platform-for-financial-professionals), [Bloomberg](https://bloomberg.com/news/articles/2026-08-25/deutsche-bank-accelerates-ai-adoption-with-new-google-service)) | [19, incl. Christian Sewing (Chief Executive Officer)](https://www.bankingnewsai.com/banks/deutsche-bank#people) ([Deutsche Bank](https://investor-relations.db.com/files/documents/other-presentations-and-events/2025/IDD-2025-Script-Scaling-The-Global-Hausbank-Christian-Sewing.pdf), [Deutsche Bank](https://hauptversammlung.db.com/files/documents/2026/AGM-2026-Speech-Sewing.pdf)) | Private Bank AI-enabled operating model, run-rate savings by 2028 / cumulative technology spend: €300m / about €600m (Nov 17, 2025) ([Deutsche Bank](https://investor-relations.db.com/files/documents/other-presentations-and-events/2025/IDD-2025-Presentation-Private-Bank-Claudio-de-Sanctis.pdf)) | Not disclosed | Not surveyed |
| [BNP Paribas SA](https://www.bankingnewsai.com/banks/bnp-paribas) | LLM as a Service, with Mistral AI and Google Cloud ([BNP Paribas](https://group.bnpparibas/en/press-release/bnp-paribas-provides-its-businesses-with-an-llm-as-a-service-platform-to-accelerate-the-industrialization-of-generative-ai-use-cases), [BNP Paribas](https://group.bnpparibas/en/press-release/bnp-paribas-and-mistral-ai-extend-their-partnership-to-support-the-next-phase-of-generative-ai-deployment-within-the-group), [BNP Paribas](https://group.bnpparibas/en/press-release/bnp-paribas-and-google-cloud-announce-new-partnership-on-agentic-ai-and-cloud-innovation), [BNP Paribas](https://invest.bnpparibas/document/2q26-slides), [Finextra](https://finextra.com/newsarticle/48475/bnp-paribas-forges-agentic-ai-partnership-with-google-cloud)) | [8, incl. Jean-Laurent Bonnafé (Chief Executive Officer)](https://www.bankingnewsai.com/banks/bnp-paribas#people) ([Reuters](https://reuters.com/business/finance/bnp-paribas-vows-more-cost-cuts-after-profit-tops-forecast-2026-02-05), [Bloomberg](https://bloomberg.com/news/articles/2026-03-26/bnp-paribas-set-to-roll-out-ai-companion-for-all-staff), [Investing.com](https://investing.com/news/transcripts/earnings-call-transcript-bnp-paribas-posts-strong-q2-2026-growth-93CH-4809058)) | AI use cases already in place: More than 800 (Oct 5, 2026) ([BNP Paribas](https://group.bnpparibas/en/group/about-us/frequently-asked-questions/faq-tech-artificial-intelligence)) | Not disclosed | Not surveyed |
| [Société Générale](https://www.bankingnewsai.com/banks/societe-generale) | Microsoft Copilot (replacing the in-house SoGPT) and the Anthropic Claude agreement ([Bloomberg](https://bloomberg.com/news/articles/2026-01-12/socgen-turns-to-microsoft-s-copilot-after-scrapping-own-ai-tool), [Societe Generale](https://www.societegenerale.com/sites/default/files/documents/2026-09/capital-markets-day-presentation.pdf), [Societe Generale](https://www.societegenerale.com/sites/default/files/documents/2026-09/capital-markets-day-press-release.pdf)) | [12, incl. Slawomir Krupa (Group Chief Executive Officer)](https://www.bankingnewsai.com/banks/societe-generale#people) ([Societe Generale](https://www.societegenerale.com/sites/default/files/documents/2026-09/capital-markets-day-press-release.pdf), [Investing.com](https://investing.com/news/transcripts/societe-generale-at-bank-of-america-31th-annual-financials-ceo-conference-disciplined-growth-93CH-4910050)) | AI cost-savings opportunity in the 2029 plan: EUR 500m to EUR 600m, of which about EUR 350m already identified by 2029 (Sep 21, 2026) ([Societe Generale](https://www.societegenerale.com/sites/default/files/documents/2026-09/capital-markets-day-press-release.pdf), [Societe Generale](https://www.societegenerale.com/sites/default/files/documents/2026-09/capital-markets-day-presentation.pdf)) | Not disclosed | Not surveyed |
| [JPMorgan Chase](https://www.bankingnewsai.com/banks/jpmorgan-chase) | LLM Suite ([American Banker](https://www.americanbanker.com/news/how-jpmorganchase-democratized-employee-access-to-gen-ai), [American Banker](https://www.americanbanker.com/video/wib-2025/driving-ai-use-cases-and-adoption-aligning-business-value-data-readiness-and-risk-management)) | [19, incl. Lori Beer (Global Chief Information Officer)](https://www.bankingnewsai.com/banks/jpmorgan-chase#people) ([American Banker](https://www.americanbanker.com/news/chases-lori-beer-is-8-on-the-most-innovative-people-in-finance-ranking)) | Technology employees: 65,000+ (Oct 1, 2026) ([American Banker](https://www.americanbanker.com/news/2026-the-most-powerful-women-in-banking-5-lori-beer-jpmorganchase)) | 6 patents listed on the profile, e.g. US 2026/0010713 A1 (Generative ML framework producing predictive results on financial transactions) ([Google Patents (USPTO)](https://patents.google.com/patent/US20260010713A1/en)) | [12+ open AI roles (Oct 1, 2026); most in ML & data science](https://www.bankingnewsai.com/banks/jpmorgan-chase#roles) |
| [Citigroup](https://www.bankingnewsai.com/banks/citigroup) | Citi Stylus Workspaces ([The Wall Street Journal](https://www.wsj.com/cio-journal/the-ai-superfans-companies-count-on-to-convert-the-skeptics-5b301a90), [Citigroup](https://www.citigroup.com/rcs/citigpa/storage/public/Earnings/Q12026/2026psqtr1rslt.pdf)) | [18, incl. Tim Ryan (Head of Technology and Business Enablement)](https://www.bankingnewsai.com/banks/citigroup#people) ([Reuters](https://www.reuters.com/business/finance/citigroup-says-ai-helps-speed-account-openings-systems-upgrades-2026-04-08/)) | Colleagues using AI tools: 80%+ (Apr 14, 2026) ([Citigroup](https://www.citigroup.com/rcs/citigpa/storage/public/Earnings/Q12026/2026psqtr1rslt.pdf)) | 4 patents listed on the profile, e.g. US 12,450,494 B1 (Validating autonomous AI agents using generative AI) ([Google Patents (USPTO)](https://patents.google.com/patent/US12450494B1/en)) | [12+ open AI roles (Oct 1, 2026); most in AI engineering](https://www.bankingnewsai.com/banks/citigroup#roles) |
| [Goldman Sachs](https://www.bankingnewsai.com/banks/goldman-sachs) | GS AI Platform and GS AI Assistant ([American Banker](https://www.americanbanker.com/news/goldman-sachs-staff-now-write-a-million-gen-ai-prompts-a-month), [American Banker](https://www.americanbanker.com/news/goldman-sachs-marco-argenti-is-3-on-the-most-innovative-people-in-finance)) | [16, incl. Marco Argenti (Chief Information Officer)](https://www.bankingnewsai.com/banks/goldman-sachs#people) ([CNBC](https://www.cnbc.com/2026/02/06/anthropic-goldman-sachs-ai-model-accounting.html), [American Banker](https://www.americanbanker.com/news/goldman-sachs-marco-argenti-is-3-on-the-most-innovative-people-in-finance)) | Employees with GS AI Assistant: 46,000 (all) (Jul 25, 2025) ([American Banker](https://www.americanbanker.com/news/goldman-sachs-staff-now-write-a-million-gen-ai-prompts-a-month)) | 5 patents listed on the profile, e.g. US 2026/0072655 A1 (Context injection for AI coding assistants) ([Google Patents (USPTO)](https://patents.google.com/patent/US20260072655A1/en)) | [12+ open AI roles (Oct 1, 2026); most in AI engineering](https://www.bankingnewsai.com/banks/goldman-sachs#roles) |
| [Morgan Stanley](https://www.bankingnewsai.com/banks/morgan-stanley) | AI @ Morgan Stanley (Assistant, Debrief) and AskResearchGPT ([Morgan Stanley](https://www.morganstanley.com/press-releases/ai-at-morgan-stanley-debrief-launch), [Morgan Stanley](https://www.morganstanley.com/press-releases/morgan-stanley-research-announces-askresearchgpt), [Morgan Stanley](https://www.morganstanley.com/press-releases/morgan-stanley-wins-three-2024-technology-awards)) | [13, incl. Michael Pizzi (Head of Technology)](https://www.bankingnewsai.com/banks/morgan-stanley#people) ([American Banker](https://www.americanbanker.com/news/morgan-stanleys-michael-pizzi-is-27-on-the-most-innovative-people-in-finance-ranking)) | Employees with gen-AI access: ≈ 98% of 80,000 (Jun 1, 2026) ([American Banker](https://www.americanbanker.com/news/morgan-stanleys-michael-pizzi-is-27-on-the-most-innovative-people-in-finance-ranking)) | 3 patents listed on the profile, e.g. US 2026/0051336 A1 (Enhancing audio and video media using generative AI) ([Google Patents (USPTO)](https://patents.google.com/patent/US20260051336A1/en)) | [12+ open AI roles (Oct 1, 2026); most in AI engineering](https://www.bankingnewsai.com/banks/morgan-stanley#roles) |

## What are the latest dated moves on the AI record of Barclays and its peers?

The two newest dated entries of each bank since Oct 16, 2025, from the timelines of the profiles (which also log filings, results and deals that bear on the AI record), newest first.

| Date | Bank | Move |
| --- | --- | --- |
| Oct 13, 2026 | [Goldman](https://www.bankingnewsai.com/banks/goldman-sachs) | Q3 2026 call: Solomon sets out AI guardrails and compute-supply risk ([Investing.com](https://investing.com/news/transcripts/earnings-call-transcript-goldman-sachs-tops-q3-2026-estimates-as-revenue-rises-93CH-4947164), [American Banker](https://americanbanker.com/news/goldmans-solomon-wants-clear-human-accountability-on-ai)) |
| Oct 13, 2026 | [JPMorgan](https://www.bankingnewsai.com/banks/jpmorgan-chase) | Q3 2026 call: outside AI agents stay blocked; AI spend put near $700 million ([CNBC](https://www.cnbc.com/2026/10/13/jpmorgan-ai-agents-account-access.html), [Banking Dive](https://www.bankingdive.com/news/jpmorgan-dimon-ai-agents-bank-customers-liability-transfer/832870), [American Banker](https://www.americanbanker.com/news/jpmorgan-warns-of-risks-to-consumers-who-rely-on-ai-agents)) |
| Oct 13, 2026 | [Deutsche Bank](https://www.bankingnewsai.com/banks/deutsche-bank) | Farsight deployed on-premise in investment banking and capital markets ([Farsight (GlobeNewswire via Yahoo Finance)](https://finance.yahoo.com/technology/ai/articles/deutsche-bank-deploys-farsight-premise-130000245.html)) |
| Oct 9, 2026 | [HSBC](https://www.bankingnewsai.com/banks/hsbc) | AI-agent micropayment test with Ant Digital ([Ant Digital Technologies (PR Newswire via Yahoo Finance)](https://finance.yahoo.com/technology/ai/articles/ant-digital-technologies-hsbc-announce-063000243.html)) |
| Oct 8, 2026 | [Goldman](https://www.bankingnewsai.com/banks/goldman-sachs) | Sneader: new joiners 'are managing agents' ([Bloomberg](https://bloomberg.com/news/articles/2026-10-08/young-bankers-to-manage-ai-agents-from-start-goldman-exec-says)) |
| Oct 8, 2026 | [Société Générale](https://www.bankingnewsai.com/banks/societe-generale) | BlueMatrix agrees to buy Aiera ([BlueMatrix via PR Newswire](https://www.prnewswire.com/news-releases/thoma-bravo-backed-bluematrix-to-acquire-aiera-advancing-governed-ai-distribution-for-investment-research-302902401.html), [Societe Generale](https://www.societegenerale.com/sites/default/files/documents/2026-03/universal-registration-document-2026.pdf)) |
| Oct 7, 2026 | [HSBC](https://www.bankingnewsai.com/banks/hsbc) | UK wealth restructuring tied to AI reported ([Investing.com](https://investing.com/news/stock-market-news/hsbc-plans-deep-job-cuts-in-uk-wealth-management-as-it-expands-ai-use-ft-reports-4935586), [AFP (via Yahoo Finance)](https://finance.yahoo.com/technology/ai/articles/hsbc-consults-over-uk-unit-142727951.html)) |
| Oct 6, 2026 | [JPMorgan](https://www.bankingnewsai.com/banks/jpmorgan-chase) | Evident AI Index: first for the fourth consecutive year ([American Banker](https://www.americanbanker.com/news/jpmorganchase-still-tops-ai-ranking-as-big-bank-lead-widens)) |
| Oct 6, 2026 | [NatWest](https://www.bankingnewsai.com/banks/natwest) | Evident AI Index places NatWest 17th ([Euronews (via Yahoo Finance)](https://finance.yahoo.com/news/ubs-only-european-bank-top-054547373.html)) |
| Oct 6, 2026 | [Lloyds](https://www.bankingnewsai.com/banks/lloyds) | Evident AI index 2026: 15th again ([Euronews via Yahoo Finance](https://finance.yahoo.com/news/ubs-only-european-bank-top-054547722.html)) |
| Oct 1, 2026 | [Citi](https://www.bankingnewsai.com/banks/citigroup) | Payments chief: no AI model to authorise payments ([American Banker](https://americanbanker.com/news/2026-the-most-powerful-women-in-banking-women-to-watch-7-debopama-sen-citi)) |
| Oct 1, 2026 | [Barclays](https://www.bankingnewsai.com/banks/barclays) | Anthropic collaboration expanded ([Anthropic](https://www.anthropic.com/news/barclays-scales-claude), [Bloomberg](https://bloomberg.com/news/articles/2026-10-01/barclays-expands-use-of-anthropic-s-claude-in-efficiency-push), [Bloomberg via Yahoo Finance](https://finance.yahoo.com/technology/ai/articles/barclays-expands-anthropic-claude-efficiency-080000629.html), [Finextra](https://www.finextra.com/newsarticle/48519/barclays-ramps-up-use-of-anthropics-claude)) |
| Oct 1, 2026 | [Barclays](https://www.bankingnewsai.com/banks/barclays) | Co-COO on model choice and agentic AI ([American Banker](https://americanbanker.com/news/2026-the-most-powerful-women-in-banking-women-to-watch-24-anne-marie-darling-barclays)) |
| Sep 30, 2026 | [Société Générale](https://www.bankingnewsai.com/banks/societe-generale) | Group CDO on agentic payments at Sibos 2026 ([FinTech Futures](https://fintechfutures.com/ai-in-fintech/sibos-2026-agentic-payments-take-centre-stage-on-day-three), [Societe Generale](https://wholesale.banking.societegenerale.com/en/news-insights/all-news-insights/news-details/news/sibos-2026)) |
| Sep 29, 2026 | [Citi](https://www.bankingnewsai.com/banks/citigroup) | Market Guide platform relaunched with AI at Sibos ([Citigroup (Business Wire)](https://secure.businesswire.com/news/home/20260929289110/en/Citi-Investor-Services-Reimagines-Market-Guide-Platform-Harnessing-AI-to-Deliver-Timely-Intelligence-for-Decision-Makers)) |
| Sep 25, 2026 | [NatWest](https://www.bankingnewsai.com/banks/natwest) | Voice-to-voice Spending Insights trial and Fraud Triage Agent ([NatWest Group](https://natwestgroup.com/news-and-insights/news-room/press-releases/2026/natwest-group-first-to-unveil-next-generation-of-ai-tools-to-hel.html), [Finextra](https://www.finextra.com/newsarticle/48480/natwest-unveils-ai-powered-audio-visual-spending-insights-tool)) |
| Sep 24, 2026 | [BNP Paribas](https://www.bankingnewsai.com/banks/bnp-paribas) | Five-year Google Cloud partnership for agentic AI ([BNP Paribas](https://group.bnpparibas/en/press-release/bnp-paribas-and-google-cloud-announce-new-partnership-on-agentic-ai-and-cloud-innovation), [Finextra](https://finextra.com/newsarticle/48475/bnp-paribas-forges-agentic-ai-partnership-with-google-cloud)) |
| Sep 23, 2026 | [Deutsche Bank](https://www.bankingnewsai.com/banks/deutsche-bank) | CFO: Postbank AI tool to scale to the Deutsche Bank brand ([MarketBeat via Yahoo Finance](https://finance.yahoo.com/markets/stocks/articles/deutsche-bank-targets-13-2028-130230943.html)) |
| Sep 22, 2026 | [BNP Paribas](https://www.bankingnewsai.com/banks/bnp-paribas) | Strategy update ties AI to support-function efficiency ([BNP Paribas](https://group.bnpparibas/en/press-release/bnp-paribas-leverages-its-leading-franchises-to-advance-a-compelling-growth-trajectory-through-europe-s-major-transformations)) |
| Sep 10, 2026 | [Morgan Stanley](https://www.bankingnewsai.com/banks/morgan-stanley) | Design partner for OpenAI's banker research tool ([American Banker](https://www.americanbanker.com/news/openai-launches-financial-tool-for-wall-street-bankers)) |
| Sep 10, 2026 | [Morgan Stanley](https://www.bankingnewsai.com/banks/morgan-stanley) | OpenAI launches ChatGPT for Financial Services, shaped with Morgan Stanley and Evercore ([OpenAI](https://openai.com/index/introducing-chatgpt-financial-services/), [Fortune](https://fortune.com/2026/09/10/openai-courts-wall-street-with-chatgpt-for-financial-services-developed-with-morgan-stanley/)) |
| Aug 20, 2026 | [Lloyds](https://www.bankingnewsai.com/banks/lloyds) | £100 million future-skills investment ([Lloyds Banking Group](https://lloydsbankinggroup.com/media/press-releases/2026/lloyds-banking-group/lloyds-banking-group-to-invest-100-million-in-future-skills.html)) |

## Which AI model and productivity partners do Barclays and its peers use?

Named partnerships on the record. None of these banks discloses contract values.

| Bank | Model or assistant partners | What is deployed | Latest dated move |
| --- | --- | --- | --- |
| Barclays | Anthropic (Claude, Claude Code); Microsoft 365 Copilot | Colleague Knowledge Assistant for 16,000-plus UK users; Copilot for about 100,000 colleagues | Anthropic expansion, 1 October 2026 ([Anthropic](https://www.anthropic.com/news/barclays-scales-claude), [Microsoft](https://ukstories.microsoft.com/features/barclays-rolls-out-microsoft-365-copilot-to-100000-colleagues/)) |
| Société Générale | Anthropic Claude; Microsoft Copilot (replacing SoGPT) | Recurring rollout of Claude models, coding tools and agentic capabilities | Anthropic agreement, 21 September 2026 ([Societe Generale](https://www.societegenerale.com/sites/default/files/documents/2026-09/capital-markets-day-press-release.pdf), [Bloomberg](https://bloomberg.com/news/articles/2026-01-12/socgen-turns-to-microsoft-s-copilot-after-scrapping-own-ai-tool)) |
| Lloyds | Microsoft 365 E7 'The Frontier Suite'; Google Cloud | Company-wide E7; Envoy agent platform built with Google Cloud | Microsoft E7, 4 June 2026 ([Lloyds Banking Group](https://lloydsbankinggroup.com/assets/pdfs/media/press-releases/2026-press-releases/lloyds-banking-group/microsoft-365-frontier-suite.pdf), [Lloyds Banking Group](https://lloydsbankinggroup.com/media/press-releases/2026/lloyds-banking-group/lloyds-banking-group-unveils-envoy.html)) |
| NatWest | OpenAI (strategic collaboration, March 2025); Microsoft Copilot Chat | AI tools for all 60,000 colleagues; Cora assistant | OpenAI, 20 March 2025 ([NatWest Group](https://natwestgroup.com/news-and-insights/news-room/press-releases/ai-and-data/2025/mar/natwest-open-ai-collaborate-to-accelerate-cutting-edge-ai-transf.html), [NatWest Group](https://natwestgroup.com/news-and-insights/latest-stories/ai-and-data/2026/jul/harnessing-ai-as-a-core-enabler-of-business-strategy.html)) |
| HSBC | Mistral AI (self-hosted); Google Cloud and DeepMind; Microsoft | 200,000 Copilot seats committed | Google Cloud, 17 June 2026 ([HSBC Holdings plc](https://hsbc.com/-/files/hsbc/media/media-release/2025/251201-hsbc-and-mistral-ai-join-forces-to-accelerate-ai-adoption-across-global-bank.pdf), [Google Cloud (PR Newswire)](https://www.prnewswire.com/news-releases/hsbc-and-google-cloud-announce-transformative-ai-banking-partnership-302802395.html), [Microsoft](https://www.microsoft.com/en-us/investor/events/fy-2026/earnings-fy-2026-q4)) |
| Deutsche Bank | Google Gemini | dbLumina on Gemini; design partner for Gemini Enterprise for Financial Services | 25 August 2026 ([Finextra](https://finextra.com/newsarticle/48299/google-cloud-launches-ai-platform-for-financial-professionals), [Bloomberg](https://bloomberg.com/news/articles/2026-08-25/deutsche-bank-accelerates-ai-adoption-with-new-google-service)) |
| BNP Paribas | Mistral AI; Google Cloud | LLM as a Service; LLM@CIB for 65,000-plus staff | Google Cloud, 24 September 2026 ([BNP Paribas](https://group.bnpparibas/en/press-release/bnp-paribas-and-mistral-ai-extend-their-partnership-to-support-the-next-phase-of-generative-ai-deployment-within-the-group), [BNP Paribas](https://group.bnpparibas/en/press-release/bnp-paribas-and-google-cloud-announce-new-partnership-on-agentic-ai-and-cloud-innovation)) |
| Goldman Sachs | Firm-hosted GS AI Platform; Cognition Devin | GS AI Assistant for all 46,000 employees | July 2025 ([American Banker](https://www.americanbanker.com/news/goldman-sachs-staff-now-write-a-million-gen-ai-prompts-a-month)) |

## How does Barclays' use of AI in software development compare with its peers'?

| Bank | Tools | Scale | Reported effect |
| --- | --- | --- | --- |
| Barclays | GitLab; Claude Code | 19,000 developers; Claude Code for 50% of developers targeted by end-2026 | Code implemented about 15% faster ([Yahoo Finance (Quartr)](https://finance.yahoo.com/quote/BARC.L/earnings/BARC.L-Q4-2025-earnings_call-391930.html), [Anthropic](https://www.anthropic.com/news/barclays-scales-claude)) |
| HSBC | AI coding assistants | 31,000 engineers (February 2026) | 60% faster unit testing; five times faster vulnerability patching ([HSBC Holdings plc](https://www.hsbc.com/-/files/hsbc/investors/hsbc-results/2025/annual/pdfs/hsbc-holdings-plc/260226-annual-results-to-investors-and-analysts-transcript.pdf)) |
| NatWest | AI coding assistants and agentic delivery | More than 12,000 engineers and coders | Over 40% of code written with AI in 2025 ([NatWest Group](https://natwestgroup.com/news-and-insights/latest-stories/ai-and-data/2026/jul/harnessing-ai-as-a-core-enabler-of-business-strategy.html), [NatWest Group plc](https://investors.natwestgroup.com/~/media/Files/R/RBS-IR-V2/results-center/13022026/ir-fy25-equity-slides.pdf)) |
| Lloyds | GitHub Copilot | More than 11,000 engineers | About 50% less legacy code conversion time ([Lloyds Banking Group](https://lloydsbankinggroup.com/assets/pdfs/who-we-are/accelerate-2030/2026-lbg-hy-strategy-presentation.pdf)) |
| Deutsche Bank | GitHub Copilot and Gemini Code Assist | More than 15,000 developers | 1.5 to 2.5 hours saved a week ([Deutsche Bank](https://db.com/what-we-do/focus-topics/tech/index), [Deutsche Bank](https://www.db.com/news/detail/20260714-how-ai-is-reshaping-the-software-behind-everyday-banking?language_id=1)) |
| Morgan Stanley | DevGen.AI on OpenAI models | About 16,000 developers | About 16 million lines of legacy code modernized ([American Banker](https://www.americanbanker.com/news/morgan-stanleys-michael-pizzi-is-27-on-the-most-innovative-people-in-finance-ranking)) |
| Goldman Sachs | Coding assistants and Devin | 12,000 developers (July 2025) | Up to 20% developer efficiency (June 2026) ([American Banker](https://www.americanbanker.com/news/goldman-sachs-staff-now-write-a-million-gen-ai-prompts-a-month), [American Banker](https://americanbanker.com/news/goldman-sachs-marco-argenti-is-3-on-the-most-innovative-people-in-finance)) |
| Société Générale | Claude coding tools (from September 2026) | Not disclosed | Coding-cost reduction target of more than 30% ([Societe Generale](https://www.societegenerale.com/sites/default/files/documents/2026-09/capital-markets-day-presentation.pdf)) |

## How do Barclays' efficiency targets compare with what peers say AI is worth?

Management figures, not audited results, in each bank's own currency.

| Bank | AI figure or efficiency target | Basis | As of |
| --- | --- | --- | --- |
| Barclays | About £2 billion of gross efficiency savings over three years (£1.7 billion in the previous two); no AI-specific figure | Full-year results call | 10 February 2026 ([Yahoo Finance (Quartr)](https://finance.yahoo.com/quote/BARC.L/earnings/BARC.L-Q4-2025-earnings_call-391930.html)) |
| Lloyds | About £50 million from generative AI in 2025; more than £100 million expected in 2026 | Results releases | January and July 2026 ([Lloyds Banking Group](https://lloydsbankinggroup.com/media/press-releases/2026/lloyds-banking-group/ai-driven-benefits-2026.html), [Lloyds Banking Group](https://lloydsbankinggroup.com/assets/pdfs/investors/financial-performance/lloyds-banking-group-plc/2026/q2/2026-lbg-hy-results.pdf)) |
| NatWest | £1.2 billion invested in technology, data and AI transformation in 2025 | CIO, February 2026 | 31 December 2025 ([Finextra](https://finextra.com/newsarticle/47312/natwest-boasts-of-ai-benefits)) |
| Société Générale | EUR 500 million to EUR 600 million AI cost-savings opportunity, about EUR 350 million identified | Capital Markets Day | 21 September 2026 ([Societe Generale](https://www.societegenerale.com/sites/default/files/documents/2026-09/capital-markets-day-press-release.pdf), [Societe Generale](https://www.societegenerale.com/sites/default/files/documents/2026-09/capital-markets-day-presentation.pdf)) |
| BNP Paribas | About EUR 600 million of AI value to date; EUR 750 million targeted by end-2026 | Results call | 5 February 2026 ([Investing.com](https://uk.investing.com/news/transcripts/earnings-call-transcript-bnp-paribas-q4-2025-earnings-beat-expectations-93CH-4491182), [BNP Paribas](https://integrated-report.bnpparibas/2025/article/49)) |
| Deutsche Bank | EUR 300 million run-rate savings by 2028 from the Private Bank's AI-enabled operating model | Investor deep dive | 17 November 2025 ([Deutsche Bank](https://investor-relations.db.com/files/documents/other-presentations-and-events/2025/IDD-2025-Presentation-Private-Bank-Claudio-de-Sanctis.pdf)) |

## How does Barclays describe AI risk compared with its peers?

Barclays' 2025 Form 20-F is unusually specific: it says agentic AI with access to systems, data and tools 'creates an expanded attack surface', names hallucination, bias and third-party model risk, and describes an AI Policy, an AI Standard introduced in 2025, a Head of AI/ML Risk reporting into Model Risk Management and a Group AI Governance Council. Its competition risk factor warns that 'failures to adequately leverage AI technologies, or the adoption of an overly conservative approach to AI implementation, could cause the Group to miss significant business opportunities, fall behind competitors'. ([Barclays PLC (SEC 20-F)](https://www.sec.gov/Archives/edgar/data/312069/000031206926000004/bcs-20251231.htm))

On frontier-model risk, CEO C.S. Venkatakrishnan said in Washington on 17 April 2026 that Anthropic's Mythos model was a serious threat to the global banking system; in June 2026 OpenAI offered its GPT-5.5 Cyber model to nine major UK banks, HSBC among them. Barclays is also one of eight firms in the FCA's second AI Live Testing cohort (April 2026). HSBC describes a Group AI Review Committee that approves novel use cases, and Goldman Sachs a firmwide AI Risk Committee co-chaired by its CIO and chief risk officer. ([Reuters](https://reuters.com/business/finance/banks-close-contact-with-european-regulator-anthropics-mythos-banker-says-2026-04-20), [BBC News](https://bbc.com/news/articles/cm2p3j6lvn7o), [Financial Conduct Authority](https://fca.org.uk/news/press-releases/fca-announces-second-cohort-ai-live-testing), [HSBC Holdings plc](https://www.hsbc.com/who-we-are/hsbc-and-digital/hsbc-and-ai/transforming-hsbc-with-ai), [Goldman Sachs (SEC filing)](https://www.sec.gov/Archives/edgar/data/886982/000088698226000091/gs-20251231.htm))

## Which banks are Barclays's peers, and why these?

Barclays PLC is compared here with HSBC, Lloyds Banking Group, NatWest Group plc, Deutsche Bank, BNP Paribas SA, Société Générale, JPMorgan Chase, Citigroup, Goldman Sachs and Morgan Stanley: chosen by the editors for this page (see the note below the table). Barclays PLC is classed as a universal bank headquartered in United Kingdom.

The computed group mixed Barclays with MUFG, RBC, Santander and Standard Chartered, so this page uses the peer set Barclays' own 20-F describes, other large UK and continental European universal banks (HSBC, Lloyds, NatWest, Deutsche Bank, BNP Paribas, Société Générale) and large US universal and investment banks (JPMorgan Chase, Citigroup, Goldman Sachs, Morgan Stanley).

## Common questions

### Is Barclays better than HSBC at AI?

The record cannot settle capability. On disclosure, HSBC scores 88.5 on this site's reference score against Barclays' 76. HSBC reports 31,000 engineers on AI coding tools and 200,000 Copilot seats; Barclays reports around 90% of colleagues on Copilot, 19,000 developers on GitLab and the largest Claude deployment among UK banks on the record. ([HSBC Holdings plc](https://www.hsbc.com/-/files/hsbc/investors/hsbc-results/2025/annual/pdfs/hsbc-holdings-plc/260226-annual-results-to-investors-and-analysts-transcript.pdf), [Microsoft](https://www.microsoft.com/en-us/investor/events/fy-2026/earnings-fy-2026-q4), [Yahoo Finance (Quartr)](https://finance.yahoo.com/quote/BARC.L/earnings/BARC.L-Q4-2025-earnings_call-391930.html), [Anthropic](https://www.anthropic.com/news/barclays-scales-claude))

### Barclays vs Lloyds: which has put more AI on the record?

Lloyds, on this site's measure: it scores 83.6 against Barclays' 76, and it publishes an AI value figure (about £50 million from generative AI in 2025, more than £100 million expected in 2026) and an agent platform, Envoy. Barclays publishes more on markets AI, such as BARXBot and Claude on 120,000 Global Markets emails a day. ([Lloyds Banking Group](https://lloydsbankinggroup.com/media/press-releases/2026/lloyds-banking-group/ai-driven-benefits-2026.html), [Lloyds Banking Group](https://lloydsbankinggroup.com/media/press-releases/2026/lloyds-banking-group/lloyds-banking-group-unveils-envoy.html), [Yahoo Finance (Quartr)](https://finance.yahoo.com/quote/BARC.L/earnings/BARC.L-Q4-2025-earnings_call-391930.html), [Anthropic](https://www.anthropic.com/news/barclays-scales-claude))

### Does Barclays use Anthropic's Claude or OpenAI?

Barclays' named model partner is Anthropic: Claude powers its Colleague Knowledge Assistant and Global Markets email processing, and Claude Code is being rolled out to developers (October 2026). It also uses Microsoft 365 Copilot. NatWest's named partner is OpenAI (March 2025), and Société Générale signed with Anthropic in September 2026. ([Anthropic](https://www.anthropic.com/news/barclays-scales-claude), [Microsoft](https://ukstories.microsoft.com/features/barclays-rolls-out-microsoft-365-copilot-to-100000-colleagues/), [NatWest Group](https://natwestgroup.com/news-and-insights/news-room/press-releases/ai-and-data/2025/mar/natwest-open-ai-collaborate-to-accelerate-cutting-edge-ai-transf.html), [Societe Generale](https://www.societegenerale.com/sites/default/files/documents/2026-09/capital-markets-day-press-release.pdf))

### How does Barclays' AI spending compare with its peers?

Barclays does not publish an AI budget. Its 2026-2028 plan assumes investment more than doubles against the previous three years and targets about £2 billion of gross efficiency savings. NatWest says it invested £1.2 billion in technology, data and AI transformation in 2025, and Deutsche Bank plans about EUR 600 million of technology spend on the Private Bank's AI-enabled model. ([Yahoo Finance (Quartr)](https://finance.yahoo.com/quote/BARC.L/earnings/BARC.L-Q4-2025-earnings_call-391930.html), [Finextra](https://finextra.com/newsarticle/47312/natwest-boasts-of-ai-benefits), [Deutsche Bank](https://investor-relations.db.com/files/documents/other-presentations-and-events/2025/IDD-2025-Presentation-Private-Bank-Claudio-de-Sanctis.pdf))

### How does Barclays compare with JPMorgan and Goldman Sachs on AI?

Both US banks score higher on this site's reference score (JPMorgan 87.5, Goldman Sachs 78.5, Barclays 76). Goldman gives its GS AI Assistant to all 46,000 employees, and JPMorgan reports 150,000 weekly LLM Suite users; Barclays reports around 90% of colleagues on Copilot. Barclays' 20-F names large US universal and investment banks among its key competitors. ([American Banker](https://www.americanbanker.com/news/goldman-sachs-staff-now-write-a-million-gen-ai-prompts-a-month), [JPMorganChase](https://www.jpmorganchase.com/content/dam/jpmc/jpmorgan-chase-and-co/investor-relations/documents/2026-company-updates/company-update-chairman-ceo-transcript.pdf), [Yahoo Finance (Quartr)](https://finance.yahoo.com/quote/BARC.L/earnings/BARC.L-Q4-2025-earnings_call-391930.html), [Barclays PLC (SEC 20-F)](https://www.sec.gov/Archives/edgar/data/312069/000031206926000004/bcs-20251231.htm))

### Which UK bank uses AI most in customer service, Barclays or NatWest?

NatWest has published more: its Cora assistant handled 12.9 million conversations in 2025, half with no human intervention, and a Fraud Triage Agent had handled nearly 19,000 conversations by September 2026. Barclays' customer-facing AI on the record is in the US: generative call summaries for more than eight million calls and a conversational app tool. ([NatWest Group plc](https://investors.natwestgroup.com/~/media/Files/R/RBS-IR-V2/results-center/13022026/nwg-annual-report-and-accounts-2025.pdf), [NatWest Group](https://natwestgroup.com/news-and-insights/news-room/press-releases/2026/natwest-group-first-to-unveil-next-generation-of-ai-tools-to-hel.html), [Barclays](https://home.barclays/news/press-releases/20260/02/barclays-harnesses-genai-to-deliver-world-class-customer-service1/), [Yahoo Finance (Quartr)](https://finance.yahoo.com/quote/BARC.L/earnings/BARC.L-Q4-2025-earnings_call-391930.html))

### Why is Barclays compared with Wall Street banks?

Barclays' 2025 20-F says its remuneration peer group consists of large UK and continental European universal banks and large US universal and investment banks, five of 11 of them US-based, 'reflecting the Group's large US operations and key competitors'. Reuters reports Barclays makes 50% to 60% of its investment bank revenue in the US. ([Barclays PLC (SEC 20-F)](https://www.sec.gov/Archives/edgar/data/312069/000031206926000004/bcs-20251231.htm), [Reuters](https://reuters.com/business/finance/barclays-reports-annual-profit-rise-12-announces-new-targets-2026-02-10))

## Peers on this site

- [HSBC AI strategy](https://www.bankingnewsai.com/banks/hsbc) · [vs peers](https://www.bankingnewsai.com/banks/hsbc/vs-peers)
- [Lloyds Banking Group AI strategy](https://www.bankingnewsai.com/banks/lloyds) · [vs peers](https://www.bankingnewsai.com/banks/lloyds/vs-peers)
- [NatWest Group plc AI strategy](https://www.bankingnewsai.com/banks/natwest) · [vs peers](https://www.bankingnewsai.com/banks/natwest/vs-peers)
- [Deutsche Bank AI strategy](https://www.bankingnewsai.com/banks/deutsche-bank) · [vs peers](https://www.bankingnewsai.com/banks/deutsche-bank/vs-peers)
- [BNP Paribas SA AI strategy](https://www.bankingnewsai.com/banks/bnp-paribas) · [vs peers](https://www.bankingnewsai.com/banks/bnp-paribas/vs-peers)
- [Société Générale AI strategy](https://www.bankingnewsai.com/banks/societe-generale) · [vs peers](https://www.bankingnewsai.com/banks/societe-generale/vs-peers)
- [JPMorgan Chase AI strategy](https://www.bankingnewsai.com/banks/jpmorgan-chase) · [vs peers](https://www.bankingnewsai.com/banks/jpmorgan-chase/vs-peers)
- [Citigroup AI strategy](https://www.bankingnewsai.com/banks/citigroup) · [vs peers](https://www.bankingnewsai.com/banks/citigroup/vs-peers)
- [Goldman Sachs AI strategy](https://www.bankingnewsai.com/banks/goldman-sachs) · [vs peers](https://www.bankingnewsai.com/banks/goldman-sachs/vs-peers)
- [Morgan Stanley AI strategy](https://www.bankingnewsai.com/banks/morgan-stanley) · [vs peers](https://www.bankingnewsai.com/banks/morgan-stanley/vs-peers)

## Sources

1. Barclays scales Claude to upgrade operations and improve client experience — Anthropic, Oct 1, 2026. https://www.anthropic.com/news/barclays-scales-claude
2. Societe Generale presents an ambitious strategic roadmap supported by disciplined execution — Societe Generale, Sep 21, 2026. https://www.societegenerale.com/sites/default/files/documents/2026-09/capital-markets-day-press-release.pdf
3. BARCLAYS PLC ORD 25P (BARC.L) Q4 FY2025 earnings call transcript — Yahoo Finance (Quartr), Feb 10, 2026. https://finance.yahoo.com/quote/BARC.L/earnings/BARC.L-Q4-2025-earnings_call-391930.html
4. Lloyds Banking Group one of the first UK organisations to deploy Microsoft 365: The Frontier Suite — Lloyds Banking Group, Jun 4, 2026. https://lloydsbankinggroup.com/assets/pdfs/media/press-releases/2026-press-releases/lloyds-banking-group/microsoft-365-frontier-suite.pdf
5. Lloyds Banking Group expects over £100 million in value from next-generation AI in 2026 — Lloyds Banking Group, Jan 29, 2026. https://lloydsbankinggroup.com/media/press-releases/2026/lloyds-banking-group/ai-driven-benefits-2026.html
6. Lloyds Banking Group plc 2026 Half-Year Results (news release) — Lloyds Banking Group, Jul 30, 2026. https://lloydsbankinggroup.com/assets/pdfs/investors/financial-performance/lloyds-banking-group-plc/2026/q2/2026-lbg-hy-results.pdf
7. Capital Markets Day 2026 – Presentation — Societe Generale, Sep 21, 2026. https://www.societegenerale.com/sites/default/files/documents/2026-09/capital-markets-day-presentation.pdf
8. SocGen Turns to Microsoft's Copilot After Scrapping Own AI Tool — Bloomberg, Jan 12, 2026. https://bloomberg.com/news/articles/2026-01-12/socgen-turns-to-microsoft-s-copilot-after-scrapping-own-ai-tool
9. Barclays harnesses GenAI to deliver world-class customer service — Barclays, Feb 5, 2026. https://home.barclays/news/press-releases/20260/02/barclays-harnesses-genai-to-deliver-world-class-customer-service1/
10. Earnings call transcript: BNP Paribas Q4 2025 earnings beat expectations — Investing.com, Feb 5, 2026. https://uk.investing.com/news/transcripts/earnings-call-transcript-bnp-paribas-q4-2025-earnings-beat-expectations-93CH-4491182
11. Barclays PLC Annual Report 2025 on Form 20-F — Barclays PLC (SEC 20-F), Feb 10, 2026. https://www.sec.gov/Archives/edgar/data/312069/000031206926000004/bcs-20251231.htm
12. Barclays to roll out Microsoft 365 Copilot to 100,000 colleagues — Microsoft, Jun 9, 2025. https://ukstories.microsoft.com/features/barclays-rolls-out-microsoft-365-copilot-to-100000-colleagues/
13. Technology Transformation (undated page, retrieved 2026-10-05) — Deutsche Bank, Oct 5, 2026. https://db.com/what-we-do/focus-topics/tech/index
14. Annual Results 2025 Presentation to Investors and Analysts - Transcript — HSBC Holdings plc, Feb 26, 2026. https://www.hsbc.com/-/files/hsbc/investors/hsbc-results/2025/annual/pdfs/hsbc-holdings-plc/260226-annual-results-to-investors-and-analysts-transcript.pdf
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