# Banner Corporation vs peers: AI and technology compared

Source: https://www.bankingnewsai.com/banks/banner/vs-peers
Last updated: Oct 20, 2026

*Part of the [Banner Corporation AI strategy profile](https://www.bankingnewsai.com/banks/banner). Peer group: WaFd, Inc., Glacier Bancorp, First Interstate BancSystem, CVB Financial Corp., Mechanics Bancorp, Columbia Banking System, Banc of California, Zions Bancorporation.*

## How does Banner Corporation compare with its peers on AI and technology?

On this site's AI disclosure index Banner Corporation scores 36.7 (#80 of 120 US banks), fifth in a nine-bank West group behind Columbia (63.3), Zions (59.6), WaFd (52.3) and First Interstate (51.3), and ahead of Banc of California (34.7), CVB (16.8), Mechanics (2.3) and Glacier (2). It ties for the most own primary disclosures in the group (21). It has two things to show. Its Glia-powered Banner Virtual Assistant answers clients 24/7 by phone and chat and hands off to staff, and won Glia's 2025 Harmonizer Award in October 2025. Its governance is written down: a board-approved generative-AI policy, with every proposed application vetted by a Fintech Council (2025 report), and a 2025 10-K that names generative and agentic AI as forces reshaping competition. Banner reports no usage figures, and it trails the leaders on that. Columbia says its support mix moved from two human calls per AI-assistant chat to one call per three chats (April 2026). Zions reports 56% of its workforce using generative AI (September 2025). First Interstate is piloting an AI agent for commercial loan onboarding on Fiserv's agentOS (May 2026). WaFd says AI more than doubled its software development pace (April 2026). Banner's AI spending runs through its information and computer data services line, up 26% year on year to $10.3 million in Q2 2026, after it rolled out a new loan and deposit origination system in late 2025. ([Banner Bank](https://www.bannerbank.com/contact-us/banner-virtual-assistant), [Glia](https://www.glia.com/news/glia-announces-2025-catalyst-awards-winners-celebrating-ai-driven-breakthroughs-in-community-banking), [Banner Bank](https://www.bannerbank.com/-/media/project/banner-bank/dotcom/pdfs/2025-corporate-responsibility-report.pdf?rev=306e470dcd7e4c149eba13a7496449aa&sc_lang=en&hash=27D60D9F813F59143BFA1C40256120EB), [Banner Corporation (SEC filings)](https://www.sec.gov/Archives/edgar/data/946673/000094667326000009/banr-20251231.htm), [Yahoo Finance](https://finance.yahoo.com/markets/stocks/articles/columbia-colb-q1-2026-earnings-235221791.html), [American Banker](https://americanbanker.com/news/2025-the-most-powerful-women-to-watch-no-3-jennifer-smith-zions-bancorporation), [Fiserv (GlobeNewswire)](https://www.globenewswire.com/news-release/2026/05/14/3294727/0/en/fiserv-launches-agentos-the-operating-system-for-agentic-ai-in-banking.html), [The Motley Fool (Yahoo Finance)](https://finance.yahoo.com/markets/stocks/articles/wafd-wafd-q2-2026-earnings-161443166.html), [Banner Corporation (SEC filings)](https://www.sec.gov/Archives/edgar/data/946673/000094667326000172/banr-20260630.htm), [The Motley Fool](https://fool.com/earnings/call-transcripts/2026/04/21/banner-banr-q4-2025-earnings-call-transcript))

## Where does Banner Bank lead its peers on AI?

- **A written generative-AI policy with a vetting council.** Banner has a board-approved generative-AI policy, and every proposed application goes through its Fintech Council against strategy, risk appetite and data-security rules (2025 corporate responsibility report); its 2026 proxy adds AI expertise to board succession planning. CVB Financial discloses a six-seat AI Governance Council but no per-application vetting step. ([Banner Bank](https://www.bannerbank.com/-/media/project/banner-bank/dotcom/pdfs/2025-corporate-responsibility-report.pdf?rev=306e470dcd7e4c149eba13a7496449aa&sc_lang=en&hash=27D60D9F813F59143BFA1C40256120EB), [Banner Corporation (SEC filings)](https://www.sec.gov/Archives/edgar/data/946673/000094667326000114/banr-20260330.htm), [CVB Financial Corp. (SEC filings)](https://www.sec.gov/Archives/edgar/data/354647/000119312526144078/cvbf-20260401.htm))
- **A customer-facing AI assistant, recognized by its vendor.** The Banner Virtual Assistant handles account servicing by phone and chat 24 hours a day with handoff to staff, and Glia gave Banner its 2025 Harmonizer Award for unifying voice and digital service with AI agents. No customer AI assistant appears on the records of CVB, Glacier or Mechanics. ([Banner Bank](https://www.bannerbank.com/contact-us/banner-virtual-assistant), [Glia](https://www.glia.com/news/glia-announces-2025-catalyst-awards-winners-celebrating-ai-driven-breakthroughs-in-community-banking))
- **A new origination system already lifting volumes.** Banner fully rolled out a new loan and deposit origination system early in Q4 2025; in Q2 2026 loan originations rose 45% from Q1 and the CFO credited the system with automating back-office steps. Mechanics accrued about $21.2 million in Q3 2025 to terminate a core-systems contract after its HomeStreet merger. ([The Motley Fool](https://fool.com/earnings/call-transcripts/2026/04/21/banner-banr-q4-2025-earnings-call-transcript), [Investing.com](https://investing.com/news/transcripts/earnings-call-transcript-banner-misses-q2-2026-estimates-as-shares-slip-93CH-4809573), [Mechanics Bancorp (SEC filings)](https://www.sec.gov/Archives/edgar/data/1518715/000151871525000177/mchb-investorpresentatio.htm))

## Where does Banner Bank trail its peers on AI?

- **No usage figure for its assistant, unlike Columbia and WaFd.** Banner reports no volumes for its Virtual Assistant. Columbia says its human-call to AI-chat ratio moved from 2:1 to 1:3 (April 2026), and WaFd's voicebot answered balance inquiries 95% faster and cut calls to live representatives by 45% for voice-enrolled clients (2024). ([Banner Bank](https://www.bannerbank.com/contact-us/banner-virtual-assistant), [Yahoo Finance](https://finance.yahoo.com/markets/stocks/articles/columbia-colb-q1-2026-earnings-235221791.html), [Amazon Web Services](https://aws.amazon.com/solutions/case-studies/archway-software-wafd-bank-case-study/))
- **No named AI platform or agent pilot.** Banner turns on AI inside software it already runs and names no model or platform. Zions runs a Gemini-based enterprise AI platform with 56% of its workforce on generative AI, and First Interstate is one of two launch pilots of Fiserv's agentOS, co-developing a commercial loan onboarding agent (May 2026). ([The Motley Fool (Yahoo Finance)](https://finance.yahoo.com/markets/stocks/articles/banner-banr-q3-2025-earnings-164358892.html), [American Banker](https://americanbanker.com/news/2025-the-most-powerful-women-to-watch-no-3-jennifer-smith-zions-bancorporation), [Fiserv (GlobeNewswire)](https://www.globenewswire.com/news-release/2026/05/14/3294727/0/en/fiserv-launches-agentos-the-operating-system-for-agentic-ai-in-banking.html), [American Banker](https://americanbanker.com/news/fiserv-has-co-created-ai-agents-with-six-banks-and-openai))
- **Little independent coverage.** Banner has 3 independent sources on its AI record, 5th of 9 against a group median of 5; Zions has 11 and Columbia 10, including trade-press reporting on Columbia's 83 platforms using some form of AI (July 2025). ([Glia](https://www.glia.com/news/glia-announces-2025-catalyst-awards-winners-celebrating-ai-driven-breakthroughs-in-community-banking), [American Banker](https://americanbanker.com/news/2025-the-most-powerful-women-to-watch-no-3-jennifer-smith-zions-bancorporation), [earnings call transcript (The Motley Fool)](https://fool.com/earnings/call-transcripts/2025/08/05/columbia-bank-colb-earnings-call-transcript))
- **No AI on its latest earnings call.** Banner's Q2 2026 call discussed the origination system and loan growth but not AI, and its 10-Qs name AI only as a forward-looking risk. Columbia's CEO told a September 2026 conference it added 30% more customers with Pacific Premier while call-center staff stayed flat. ([Investing.com](https://investing.com/news/transcripts/earnings-call-transcript-banner-misses-q2-2026-estimates-as-shares-slip-93CH-4809573), [Banner Corporation (SEC filings)](https://www.sec.gov/Archives/edgar/data/946673/000094667326000172/banr-20260630.htm), [Investing.com](https://www.investing.com/news/transcripts/columbia-banking-system-at-barclays-conference-discipline-drives-gains-93CH-4902099))

## Where does Banner Bank rank against its peers on AI disclosure?

Scores from the US AI disclosure index of 120 banks (0–100; 45% of the weight on independent coverage). The index measures what each bank has put on the public record and what outside outlets have reported about its AI, not capability or spending; every count is of entries on that bank's profile, each of which cites its sources.

| Bank | Score | Rank | Independent sources | Own disclosures | Use cases in production | Moves, last 12 months | Named AI platform |
| --- | --- | --- | --- | --- | --- | --- | --- |
| [Columbia Banking System](https://www.bankingnewsai.com/banks/columbia) | [63.3](https://www.bankingnewsai.com/banks/ai-index) | #45 of 120 | [10](https://www.bankingnewsai.com/banks/columbia#sources) | [14](https://www.bankingnewsai.com/banks/columbia#sources) | [15 of 16](https://www.bankingnewsai.com/banks/columbia#where) | [16](https://www.bankingnewsai.com/banks/columbia#timeline) | Integration-built infrastructure, not a disclosed AI platform ([American Banker](https://americanbanker.com/news/columbia-ceo-latest-merger-will-avoid-snags-of-the-last-one), [PR Newswire via FT Markets](https://markets-data-api-proxy.ft.com/data/announce/full?dockey=600-202604231601PR_NEWS_USPRX____SF41688-1), [PR Newswire via FT Markets](https://markets.ft.com/data/announce/full?dockey=600-202606250900PR_NEWS_USPRX____SF91495-1), [American Banker](https://www.americanbanker.com/news/columbia-eschews-more-m-a-amid-activist-investor-heat), [Yahoo Finance](https://finance.yahoo.com/markets/stocks/articles/columbia-colb-q1-2026-earnings-235221791.html), [Columbia Banking System (SEC filings)](https://www.sec.gov/Archives/edgar/data/887343/000088734325000262/colbq32025earningspresen.htm), [earnings call transcript (The Motley Fool)](https://fool.com/earnings/call-transcripts/2025/08/05/columbia-bank-colb-earnings-call-transcript)) |
| [Zions Bancorporation](https://www.bankingnewsai.com/banks/zions) | [59.6](https://www.bankingnewsai.com/banks/ai-index) | #48 of 120 | [11](https://www.bankingnewsai.com/banks/zions#sources) | [10](https://www.bankingnewsai.com/banks/zions#sources) | [10 of 16](https://www.bankingnewsai.com/banks/zions#where) | [13](https://www.bankingnewsai.com/banks/zions#timeline) | A modern core plus a Gemini-based enterprise AI platform ([American Banker](https://americanbanker.com/news/2025-the-most-powerful-women-to-watch-no-3-jennifer-smith-zions-bancorporation), [American Banker](https://americanbanker.com/news/zions-revamped-tech-leadership-team-eyes-ai-stablecoins), [Banking Dive](https://www.bankingdive.com/news/zions-jennifer-smith-cio-technology-operations-chief-leaving-mayer-collins/813657/)) |
| [WaFd, Inc.](https://www.bankingnewsai.com/banks/wafd) | [52.3](https://www.bankingnewsai.com/banks/ai-index) | #55 of 120 | [8](https://www.bankingnewsai.com/banks/wafd#sources) | [9](https://www.bankingnewsai.com/banks/wafd#sources) | [9 of 13](https://www.bankingnewsai.com/banks/wafd#where) | [18](https://www.bankingnewsai.com/banks/wafd#timeline) | Build 2030 digital focus: next-generation mobile app and planned AI call-centre agent ([WaFd, Inc.](https://wafdbank.com/documents/financial-news/2026/wafd-bank-investor-presentation-20260727.pdf), [StockStory (Yahoo Finance)](https://finance.yahoo.com/markets/stocks/articles/wafd-q1-deep-dive-loan-200826038.html), [The Motley Fool (Yahoo Finance)](https://finance.yahoo.com/markets/stocks/articles/wafd-wafd-q2-2026-earnings-161443166.html), [Amazon Web Services](https://aws.amazon.com/solutions/case-studies/archway-software-wafd-bank-case-study/), [nCino](https://ncino.com/en-SEA/blog/nsight-2026-recap)) |
| [First Interstate BancSystem](https://www.bankingnewsai.com/banks/first-interstate) | [51.3](https://www.bankingnewsai.com/banks/ai-index) | #56 of 120 | [7](https://www.bankingnewsai.com/banks/first-interstate#sources) | [17](https://www.bankingnewsai.com/banks/first-interstate#sources) | [5 of 11](https://www.bankingnewsai.com/banks/first-interstate#where) | [21](https://www.bankingnewsai.com/banks/first-interstate#timeline) | Fiserv agentOS pilot and the 'one clean data source' project ([American Banker](https://americanbanker.com/news/fiserv-has-co-created-ai-agents-with-six-banks-and-openai), [MarketBeat (Yahoo Finance)](https://finance.yahoo.com/markets/stocks/articles/first-interstate-bancsystem-q1-earnings-182457679.html)) |
| [Banner Corporation (this page)](https://www.bankingnewsai.com/banks/banner) | [36.7](https://www.bankingnewsai.com/banks/ai-index) | #80 of 120 | [3](https://www.bankingnewsai.com/banks/banner#sources) | [21](https://www.bankingnewsai.com/banks/banner#sources) | [9 of 12](https://www.bankingnewsai.com/banks/banner#where) | [15](https://www.bankingnewsai.com/banks/banner#timeline) | Digital platform and AI capability investments; Banner Virtual Assistant ([StockStory (Yahoo Finance)](https://finance.yahoo.com/markets/stocks/articles/banr-q1-deep-dive-deposit-084523380.html), [Banner Bank](https://www.bannerbank.com/contact-us/banner-virtual-assistant)) |
| [Banc of California](https://www.bankingnewsai.com/banks/banc-of-california) | [34.7](https://www.bankingnewsai.com/banks/ai-index) | #82 of 120 | [1](https://www.bankingnewsai.com/banks/banc-of-california#sources) | [21](https://www.bankingnewsai.com/banks/banc-of-california#sources) | [10 of 14](https://www.bankingnewsai.com/banks/banc-of-california#where) | [15](https://www.bankingnewsai.com/banks/banc-of-california#timeline) | BancEdge (formerly Deepstack) payments platform, SmartStreet ([Los Angeles Business Journal (reprint posted by Banc of California)](https://dam.bancofcal.com/m/7591d34845dbcd7/original/LABJ-Payments-Push.pdf), [Banc of California](https://dam.bancofcal.com/m/4aa1623087c0b1bf/original/Banc-of-California-2024-Impact-Report.pdf), [Banc of California](https://dam.bancofcal.com/m/24e2a5fdb699888c/original/CORP29-Banc-of-California-Corporate-Fact-Sheet.pdf), [Banc of California](https://bancofcal.com/about-us/newsroom/press-releases/banc-of-california-renews-commitment-to-alliance-for-southern-california-innovation), [Los Angeles Business Journal (reprint posted by Banc of California)](https://dam.bancofcal.com/m/504e5b3f4debf87f/original/LABJ-Building-Momentum-3-2-26.pdf), [Banc of California](https://bancofcal.com/business-insights/the-growing-threat-of-ai-fraud/), [Yahoo Finance (Motley Fool transcript)](https://finance.yahoo.com/markets/stocks/articles/banc-california-banc-q1-2026-182536514.html), [SEC EDGAR](https://www.sec.gov/Archives/edgar/data/1169770/000162828026021447/banc-20260326.htm)) |
| [CVB Financial Corp.](https://www.bankingnewsai.com/banks/cvb-financial) | [16.8](https://www.bankingnewsai.com/banks/ai-index) | #99 of 120 | [1](https://www.bankingnewsai.com/banks/cvb-financial#sources) | [18](https://www.bankingnewsai.com/banks/cvb-financial#sources) | [8 of 8](https://www.bankingnewsai.com/banks/cvb-financial#where) | [17](https://www.bankingnewsai.com/banks/cvb-financial#timeline) | Not disclosed |
| [Mechanics Bancorp](https://www.bankingnewsai.com/banks/mechanics) | [2.3](https://www.bankingnewsai.com/banks/ai-index) | #112 of 120 | [3](https://www.bankingnewsai.com/banks/mechanics#sources) | [21](https://www.bankingnewsai.com/banks/mechanics#sources) | [7 of 10](https://www.bankingnewsai.com/banks/mechanics#where) | [15](https://www.bankingnewsai.com/banks/mechanics#timeline) | Not disclosed |
| [Glacier Bancorp](https://www.bankingnewsai.com/banks/glacier) | [2](https://www.bankingnewsai.com/banks/ai-index) | #117 of 120 | [3](https://www.bankingnewsai.com/banks/glacier#sources) | [18](https://www.bankingnewsai.com/banks/glacier#sources) | [7 of 10](https://www.bankingnewsai.com/banks/glacier#where) | [14](https://www.bankingnewsai.com/banks/glacier#timeline) | Not disclosed |

## On which parts of the AI record is Banner Bank ahead of or behind its peers?

Each row is one input of the index, counted on the profiles of Banner Bank and the 8 peers that are scored on the same basis. "Place" is Banner Bank's position in the group of 9 (1st = most).

| Component (weight) | Banner Bank | Peer median | Most in the group | Place |
| --- | --- | --- | --- | --- |
| Independent sources (45%) | 3 | 5 | [Zions (11)](https://www.bankingnewsai.com/banks/zions) | 5th of 9 |
| Use cases in production (10%) | 9 | 8.5 | [Columbia (15)](https://www.bankingnewsai.com/banks/columbia) | 4th of 9 |
| Own primary disclosures (10%) | 21 | 17.5 | [Banner Bank (21)](https://www.bankingnewsai.com/banks/banner) | 1st of 9 |
| Dated moves, last 12 months (10%) | 15 | 15.5 | [First Interstate (21)](https://www.bankingnewsai.com/banks/first-interstate) | 5th of 9 |
| Disclosed numbers (5%) | 12 | 14 | [Zions (16)](https://www.bankingnewsai.com/banks/zions) | 7th of 9 |
| Named AI leaders (5%) | 6 | 7.5 | [Columbia (13)](https://www.bankingnewsai.com/banks/columbia) | 6th of 9 |
| Use cases described (5%) | 12 | 12 | [Columbia (16)](https://www.bankingnewsai.com/banks/columbia) | 5th of 9 |

## What has each bank in Banner Bank's peer group disclosed about its AI?

Facts from each bank's profile, cited to the profile's own sources. "Not disclosed" means the bank's public record, as cited on its profile, does not state it.

| Bank | Platform or assistant, as the profile names it | AI leaders named | Headline AI number disclosed | Patents on the record | Open AI roles |
| --- | --- | --- | --- | --- | --- |
| [Banner Corporation](https://www.bankingnewsai.com/banks/banner) | Digital platform and AI capability investments; Banner Virtual Assistant ([StockStory (Yahoo Finance)](https://finance.yahoo.com/markets/stocks/articles/banr-q1-deep-dive-deposit-084523380.html), [Banner Bank](https://www.bannerbank.com/contact-us/banner-virtual-assistant)) | [6, incl. Mark J. Grescovich (President and CEO)](https://www.bankingnewsai.com/banks/banner#people) ([Banner Corporation](https://investor.bannerbank.com/news/news-details/2026/Banner-Corporation-to-Acquire-Pacific-Financial-Corporation), [StockStory (Yahoo Finance)](https://finance.yahoo.com/markets/stocks/articles/banr-q1-deep-dive-deposit-084523380.html)) | Banner Virtual Assistant availability: 24 hours a day, 7 days a week; staff 7 a.m. to 7 p.m. PT weekdays by phone (Sep 24, 2026) ([Banner Bank](https://www.bannerbank.com/contact-us/banner-virtual-assistant)) | Not disclosed | [1 open AI roles (Sep 24, 2026); most in AI security](https://www.bankingnewsai.com/banks/banner#roles) |
| [WaFd, Inc.](https://www.bankingnewsai.com/banks/wafd) | Build 2030 digital focus: next-generation mobile app and planned AI call-centre agent ([WaFd, Inc.](https://wafdbank.com/documents/financial-news/2026/wafd-bank-investor-presentation-20260727.pdf), [StockStory (Yahoo Finance)](https://finance.yahoo.com/markets/stocks/articles/wafd-q1-deep-dive-loan-200826038.html), [The Motley Fool (Yahoo Finance)](https://finance.yahoo.com/markets/stocks/articles/wafd-wafd-q2-2026-earnings-161443166.html), [Amazon Web Services](https://aws.amazon.com/solutions/case-studies/archway-software-wafd-bank-case-study/), [nCino](https://ncino.com/en-SEA/blog/nsight-2026-recap)) | [8, incl. Brent Beardall (President and CEO)](https://www.bankingnewsai.com/banks/wafd#people) ([WaFd, Inc.](https://wafdbank.com/documents/financial-news/2026/wafd-bank-press-release-20260716.pdf), [WaFd, Inc.](https://wafdbank.com/documents/financial-news/2026/wafd-bank-investor-presentation-20260727.pdf), [WaFd, Inc. (SEC filings)](https://www.sec.gov/Archives/edgar/data/936528/000114036126035826/ef20081702_ex99-1.htm)) | Software development pace with AI assistance: > 2x (Apr 17, 2026) ([The Motley Fool (Yahoo Finance)](https://finance.yahoo.com/markets/stocks/articles/wafd-wafd-q2-2026-earnings-161443166.html)) | Not disclosed | Not surveyed |
| [Glacier Bancorp](https://www.bankingnewsai.com/banks/glacier) | Not disclosed | [6, incl. Randy Chesler (President and CEO)](https://www.bankingnewsai.com/banks/glacier#people) ([American Banker](https://americanbanker.com/news/glacier-bancorp-to-acquire-texas-bank-in-476-million-deal), [American Banker](https://americanbanker.com/news/glacier-in-montana-takes-prolific-acquisition-strategy-to-idaho)) | Full-time-equivalent employees / locations, 31 December 2025 (2024): 4,087 / 281 (3,441 / 227) (Dec 31, 2025) ([Glacier Bancorp (SEC filings)](https://www.sec.gov/Archives/edgar/data/868671/000086867126000023/gbci-20251231.htm)) | Not disclosed | Not surveyed |
| [First Interstate BancSystem](https://www.bankingnewsai.com/banks/first-interstate) | Fiserv agentOS pilot and the 'one clean data source' project ([American Banker](https://americanbanker.com/news/fiserv-has-co-created-ai-agents-with-six-banks-and-openai), [MarketBeat (Yahoo Finance)](https://finance.yahoo.com/markets/stocks/articles/first-interstate-bancsystem-q1-earnings-182457679.html)) | [9, incl. Jim Reuter (President and CEO)](https://www.bankingnewsai.com/banks/first-interstate#people) ([American Banker](https://americanbanker.com/news/fiserv-has-co-created-ai-agents-with-six-banks-and-openai), [American Banker](https://americanbanker.com/news/why-one-regional-bank-is-shrinking-after-years-of-rapid-growth)) | Banks co-developing agents with Fiserv: 6 (First Interstate among them) (May 14, 2026) ([American Banker](https://americanbanker.com/news/fiserv-has-co-created-ai-agents-with-six-banks-and-openai)) | Not disclosed | Not surveyed |
| [CVB Financial Corp.](https://www.bankingnewsai.com/banks/cvb-financial) | Not disclosed | [7, incl. David A. Brager (Chief Executive Officer)](https://www.bankingnewsai.com/banks/cvb-financial#people) ([Yahoo Finance](https://finance.yahoo.com/quote/CVBF/earnings/CVBF-Q3-2025-earnings_call-367007.html), [Citizens Business Bank](https://cbbank.com/about-us/leadership-team)) | Seats on the AI Governance Council (COO as chair, CIO, CISO, Human Resource Director, Deputy Chief Credit Officer, Associate General Counsel): 6 (Apr 7, 2026) ([CVB Financial Corp. (SEC filings)](https://www.sec.gov/Archives/edgar/data/354647/000119312526144078/cvbf-20260401.htm)) | Not disclosed | Not surveyed |
| [Mechanics Bancorp](https://www.bankingnewsai.com/banks/mechanics) | Not disclosed | [5, incl. C.J. Johnson (President and CEO)](https://www.bankingnewsai.com/banks/mechanics#people) ([Mechanics Bancorp (Business Wire via Yahoo Finance)](https://finance.yahoo.com/markets/stocks/articles/mechanics-bancorp-reports-second-quarter-094500935.html)) | Full-time equivalent employees: 1,756 (from 2,036 at 30 September 2025, after the merger) (Jun 30, 2026) ([Mechanics Bancorp (SEC filings)](https://www.sec.gov/Archives/edgar/data/1518715/000151871526000057/a2q2026earningsrelease.htm)) | Not disclosed | Not surveyed |
| [Columbia Banking System](https://www.bankingnewsai.com/banks/columbia) | Integration-built infrastructure, not a disclosed AI platform ([American Banker](https://americanbanker.com/news/columbia-ceo-latest-merger-will-avoid-snags-of-the-last-one), [PR Newswire via FT Markets](https://markets-data-api-proxy.ft.com/data/announce/full?dockey=600-202604231601PR_NEWS_USPRX____SF41688-1), [PR Newswire via FT Markets](https://markets.ft.com/data/announce/full?dockey=600-202606250900PR_NEWS_USPRX____SF91495-1), [American Banker](https://www.americanbanker.com/news/columbia-eschews-more-m-a-amid-activist-investor-heat), [Yahoo Finance](https://finance.yahoo.com/markets/stocks/articles/columbia-colb-q1-2026-earnings-235221791.html), [Columbia Banking System (SEC filings)](https://www.sec.gov/Archives/edgar/data/887343/000088734325000262/colbq32025earningspresen.htm), [earnings call transcript (The Motley Fool)](https://fool.com/earnings/call-transcripts/2025/08/05/columbia-bank-colb-earnings-call-transcript)) | [13, incl. Clint Stein (President and CEO, Columbia Banking System)](https://www.bankingnewsai.com/banks/columbia#people) ([American Banker](https://americanbanker.com/news/columbia-ceo-latest-merger-will-avoid-snags-of-the-last-one), [American Banker](https://www.americanbanker.com/news/columbia-eschews-more-m-a-amid-activist-investor-heat)) | Customer-support mix, human calls to AI-assistant chats: 2 : 1 → 1 : 3 (Apr 23, 2026) ([Yahoo Finance](https://finance.yahoo.com/markets/stocks/articles/columbia-colb-q1-2026-earnings-235221791.html), [MarketBeat via Yahoo Finance](https://finance.yahoo.com/markets/stocks/articles/columbia-banking-system-q1-earnings-223611466.html)) | Not disclosed | [1 open AI roles (Sep 24, 2026); most in ML & data science](https://www.bankingnewsai.com/banks/columbia#roles) |
| [Banc of California](https://www.bankingnewsai.com/banks/banc-of-california) | BancEdge (formerly Deepstack) payments platform, SmartStreet ([Los Angeles Business Journal (reprint posted by Banc of California)](https://dam.bancofcal.com/m/7591d34845dbcd7/original/LABJ-Payments-Push.pdf), [Banc of California](https://dam.bancofcal.com/m/4aa1623087c0b1bf/original/Banc-of-California-2024-Impact-Report.pdf), [Banc of California](https://dam.bancofcal.com/m/24e2a5fdb699888c/original/CORP29-Banc-of-California-Corporate-Fact-Sheet.pdf), [Banc of California](https://bancofcal.com/about-us/newsroom/press-releases/banc-of-california-renews-commitment-to-alliance-for-southern-california-innovation), [Los Angeles Business Journal (reprint posted by Banc of California)](https://dam.bancofcal.com/m/504e5b3f4debf87f/original/LABJ-Building-Momentum-3-2-26.pdf), [Banc of California](https://bancofcal.com/business-insights/the-growing-threat-of-ai-fraud/), [Yahoo Finance (Motley Fool transcript)](https://finance.yahoo.com/markets/stocks/articles/banc-california-banc-q1-2026-182536514.html), [SEC EDGAR](https://www.sec.gov/Archives/edgar/data/1169770/000162828026021447/banc-20260326.htm)) | [5, incl. Jared Wolff (Chairman, President and CEO)](https://www.bankingnewsai.com/banks/banc-of-california#people) ([American Banker](https://www.americanbanker.com/news/banc-of-california-takes-big-2q-loss-due-to-restructuring), [Los Angeles Business Journal (reprint posted by Banc of California)](https://dam.bancofcal.com/m/504e5b3f4debf87f/original/LABJ-Building-Momentum-3-2-26.pdf)) | Developers using AI in daily workflows: More than 80% (Apr 23, 2026) ([Yahoo Finance (Motley Fool transcript)](https://finance.yahoo.com/markets/stocks/articles/banc-california-banc-q1-2026-182536514.html)) | Not disclosed | [2 open AI roles (Sep 24, 2026); most in AI product & strategy](https://www.bankingnewsai.com/banks/banc-of-california#roles) |
| [Zions Bancorporation](https://www.bankingnewsai.com/banks/zions) | A modern core plus a Gemini-based enterprise AI platform ([American Banker](https://americanbanker.com/news/2025-the-most-powerful-women-to-watch-no-3-jennifer-smith-zions-bancorporation), [American Banker](https://americanbanker.com/news/zions-revamped-tech-leadership-team-eyes-ai-stablecoins), [Banking Dive](https://www.bankingdive.com/news/zions-jennifer-smith-cio-technology-operations-chief-leaving-mayer-collins/813657/)) | [11, incl. Harris Simmons (Chairman and CEO, Zions Bancorporation)](https://www.bankingnewsai.com/banks/zions#people) ([American Banker](https://americanbanker.com/news/zions-revamped-tech-leadership-team-eyes-ai-stablecoins), [Reuters](https://reuters.com/business/finance/zions-bancorps-quarterly-profit-rises-interest-income-offsets-loan-loss-2025-10-20)) | Workforce using generative AI: 56% (Sep 24, 2025) ([American Banker](https://americanbanker.com/news/2025-the-most-powerful-women-to-watch-no-3-jennifer-smith-zions-bancorporation)) | Not disclosed | Not surveyed |

## What are the latest dated moves on the AI record of Banner Bank and its peers?

The two newest dated entries of each bank since Oct 16, 2025, from the timelines of the profiles (which also log filings, results and deals that bear on the AI record), newest first.

| Date | Bank | Move |
| --- | --- | --- |
| Oct 16, 2026 | [WaFd Bank](https://www.bankingnewsai.com/banks/wafd) | Q4 FY2026 call: EverBank merger, no AI update ([Investing.com (earnings call transcript)](https://investing.com/news/transcripts/earnings-call-transcript-wafd-q4-2026-profit-misses-revenue-beats-93CH-4954491)) |
| Sep 16, 2026 | [Mechanics Bank](https://www.bankingnewsai.com/banks/mechanics) | Runoff auto portfolio sold to Bank of America ([Mechanics Bancorp (SEC filings)](https://www.sec.gov/Archives/edgar/data/1518715/000151871526000068/mchbautoportfoliosalesept2.htm)) |
| Sep 15, 2026 | [Columbia](https://www.bankingnewsai.com/banks/columbia) | Barclays conference: AI answers most client messages ([Investing.com](https://www.investing.com/news/transcripts/columbia-banking-system-at-barclays-conference-discipline-drives-gains-93CH-4902099)) |
| Sep 10, 2026 | [WaFd Bank](https://www.bankingnewsai.com/banks/wafd) | nCino: WaFd piloting Analyst Digital Partner for credit risk ([nCino](https://ncino.com/blog/commercial-relationship-reviews-two-days-agentic-ai)) |
| Sep 2, 2026 | [Glacier](https://www.bankingnewsai.com/banks/glacier) | Glacier Bank invests in the Cari tokenised-deposit network ([Cari via Business Wire (Morningstar)](https://morningstar.com/news/business-wire/20260902910423/cari-raises-over-30-million-in-first-tranche-of-initial-funding-round-backed-entirely-by-banks)) |
| Sep 1, 2026 | [Banner Bank](https://www.bankingnewsai.com/banks/banner) | Pacific Financial acquisition completed ([Banner Corporation (SEC filings)](https://www.sec.gov/Archives/edgar/data/946673/000094667326000184/banrclosingpressrelease9-1.htm)) |
| Aug 21, 2026 | [Mechanics Bank](https://www.bankingnewsai.com/banks/mechanics) | Senior Citizens Day fraud-prevention guidance ([Mechanics Bank](https://mechanicsbank.com/resources/resources-tools/insights/senior-citizens-day-fraud-prevention)) |
| Aug 21, 2026 | [First Interstate](https://www.bankingnewsai.com/banks/first-interstate) | Jeff Lee named chief operations officer ([First Interstate BancSystem (SEC filings)](https://www.sec.gov/Archives/edgar/data/860413/000086041326000088/fibk-20260821.htm), [First Interstate BancSystem (SEC filings)](https://www.sec.gov/Archives/edgar/data/860413/000086041326000092/fibk-20260914.htm)) |
| Aug 7, 2026 | [Banc of California](https://www.bankingnewsai.com/banks/banc-of-california) | Q2 2026 10-Q lists AI among competing technologies ([SEC EDGAR](https://www.sec.gov/Archives/edgar/data/1169770/000162828026054876/banc-20260630.htm)) |
| Aug 7, 2026 | [Citizens Business Bank](https://www.bankingnewsai.com/banks/cvb-financial) | Q2 2026 10-Q: computer software expense up 39.14% ([CVB Financial Corp. (SEC filings)](https://www.sec.gov/Archives/edgar/data/354647/000119312526340248/cvbf-20260630.htm)) |
| Aug 6, 2026 | [Zions](https://www.bankingnewsai.com/banks/zions) | Q2 2026 10-Q lists AI among emerging-technology risks ([Zions Bancorporation (SEC filings)](https://www.sec.gov/Archives/edgar/data/109380/000010938026000111/zions-20260630.htm), [Zions Bancorporation (SEC filings)](https://www.sec.gov/Archives/edgar/data/109380/000010938026000083/zions-20260331.htm)) |
| Aug 5, 2026 | [Zions](https://www.bankingnewsai.com/banks/zions) | Zest AI says Zions Bank selected it for lending decisions ([Zest AI](https://www.zest.ai/company/announcements/zest-ai-delivers-record-first-half-fueled-by-77-growth-as-lenders-scale-ai/)) |
| Aug 4, 2026 | [Columbia](https://www.bankingnewsai.com/banks/columbia) | Second-quarter 10-Q names AI as a competitive technology and reports the MOVEit litigation ([Columbia Banking System (SEC filings)](https://www.sec.gov/Archives/edgar/data/887343/000088734326000170/colb-20260630.htm)) |
| Aug 4, 2026 | [Glacier](https://www.bankingnewsai.com/banks/glacier) | Q2 2026 10-Q repeats the AI risk language ([Glacier Bancorp (SEC filings)](https://www.sec.gov/Archives/edgar/data/868671/000086867126000069/gbci-20260630.htm)) |
| Aug 4, 2026 | [Banner Bank](https://www.bankingnewsai.com/banks/banner) | Q2 2026 10-Q: IT and data services expense up 26% ([Banner Corporation (SEC filings)](https://www.sec.gov/Archives/edgar/data/946673/000094667326000172/banr-20260630.htm)) |
| Aug 3, 2026 | [First Interstate](https://www.bankingnewsai.com/banks/first-interstate) | Q2 2026 10-Q: no material change to risk factors ([First Interstate BancSystem (SEC filings)](https://www.sec.gov/Archives/edgar/data/860413/000086041326000084/fibk-20260630.htm)) |
| Jul 29, 2026 | [Banc of California](https://www.bankingnewsai.com/banks/banc-of-california) | Q2 2026 call: APIs added, no AI remarks ([The Motley Fool (earnings call transcript)](https://www.fool.com/earnings/call-transcripts/2026/08/07/banc-of-california-banc-q2-2026-earnings-call-transcript/)) |
| Jul 23, 2026 | [Citizens Business Bank](https://www.bankingnewsai.com/banks/cvb-financial) | Q2 2026 results: AI appears only as a forward-looking factor ([Yahoo Finance](https://finance.yahoo.com/quote/CVBF/earnings/CVBF-Q1-2026-earnings_call-544871.html), [Yahoo Finance](https://finance.yahoo.com/quote/BCV.F/earnings/BCV.F-Q2-2026-earnings_call-653685.html), [CVB Financial Corp. (SEC filings)](https://www.sec.gov/Archives/edgar/data/354647/000119312526340248/cvbf-20260630.htm)) |

## How does Banner's virtual assistant compare with its West peers' AI?

The customer-facing AI each bank has disclosed and the result it reports. A blank means nothing is disclosed, not that nothing exists.

| Bank | Customer AI | Result disclosed | Date |
| --- | --- | --- | --- |
| Banner | Banner Virtual Assistant (Glia) by phone and chat, 24/7, with staff handoff | Glia 2025 Harmonizer Award; no volume disclosed | October 2025; September 2026 ([Banner Bank](https://www.bannerbank.com/contact-us/banner-virtual-assistant), [Glia](https://www.glia.com/news/glia-announces-2025-catalyst-awards-winners-celebrating-ai-driven-breakthroughs-in-community-banking)) |
| Columbia | AI assistant chats in customer support | Human calls to AI chats moved from 2:1 to 1:3; 30% more customers with flat call-center staff | April and September 2026 ([Yahoo Finance](https://finance.yahoo.com/markets/stocks/articles/columbia-colb-q1-2026-earnings-235221791.html), [Investing.com](https://www.investing.com/news/transcripts/columbia-banking-system-at-barclays-conference-discipline-drives-gains-93CH-4902099)) |
| WaFd | Voicebot; an AI call-center agent in its Build 2030 plan | 95% faster balance inquiries; 45% fewer calls to live representatives (voice-enrolled) | 2024; 2026 ([Amazon Web Services](https://aws.amazon.com/solutions/case-studies/archway-software-wafd-bank-case-study/)) |
| First Interstate | AI agent for commercial loan onboarding on Fiserv agentOS (pilot) | One of two launch pilots | May 2026 ([Fiserv (GlobeNewswire)](https://www.globenewswire.com/news-release/2026/05/14/3294727/0/en/fiserv-launches-agentos-the-operating-system-for-agentic-ai-in-banking.html)) |
| Zions | Gemini-based enterprise AI platform | 56% of the workforce using generative AI | September 2025 ([American Banker](https://americanbanker.com/news/2025-the-most-powerful-women-to-watch-no-3-jennifer-smith-zions-bancorporation)) |

## How does Banner govern AI compared with its peers?

The AI policy, council or committee each bank has put on the record.

| Bank | Governance disclosed | Where it sits | Date |
| --- | --- | --- | --- |
| Banner | Board-approved generative-AI policy; Fintech Council vets every proposed application; AI expertise in board succession | Fintech Council; Model Risk under the Chief Risk Officer | July 2026; April 2026 ([Banner Bank](https://www.bannerbank.com/-/media/project/banner-bank/dotcom/pdfs/2025-corporate-responsibility-report.pdf?rev=306e470dcd7e4c149eba13a7496449aa&sc_lang=en&hash=27D60D9F813F59143BFA1C40256120EB), [Banner Corporation (SEC filings)](https://www.sec.gov/Archives/edgar/data/946673/000094667326000114/banr-20260330.htm), [Banner Bank](https://www.bannerbank.com/about-us/news/dan-oxford-promoted-to-executive-vice-president-and-chief-risk-officer)) |
| CVB Financial | AI Governance Council | Six seats chaired by the COO | April 2026 ([CVB Financial Corp. (SEC filings)](https://www.sec.gov/Archives/edgar/data/354647/000119312526144078/cvbf-20260401.htm)) |
| First Interstate | Board Technology, Innovation and Operations Committee | Met four times in 2025 | April 2026 ([First Interstate BancSystem (SEC filings)](https://www.sec.gov/Archives/edgar/data/860413/000086041326000025/fibk-20260415.htm)) |
| Glacier | CIO managing IT for over 32 years; no AI body disclosed | Not disclosed | February 2026 ([Glacier Bancorp (SEC filings)](https://www.sec.gov/Archives/edgar/data/868671/000086867126000023/gbci-20251231.htm)) |

## How does Banner's technology spending compare with its peers'?

Technology expense or platform work each bank reports, as defined in its own filings.

| Bank | Technology expense or platform | Figure | Period |
| --- | --- | --- | --- |
| Banner | Information and computer data services | $33.1 million in 2025 (+13%); $10.3 million in Q2 2026 against $8.2 million | 2025; Q2 2026 ([Banner Corporation (SEC filings)](https://www.sec.gov/Archives/edgar/data/946673/000094667326000009/banr-20251231.htm), [Banner Corporation (SEC filings)](https://www.sec.gov/Archives/edgar/data/946673/000094667326000172/banr-20260630.htm)) |
| CVB Financial | Computer software expense | $6.1 million in Q2 2026, up 39.14% | Q2 2026 ([CVB Financial Corp. (SEC filings)](https://www.sec.gov/Archives/edgar/data/354647/000119312526340248/cvbf-20260630.htm)) |
| Banc of California | Information technology and data processing | $55.5 million in 2025 | 2025 ([SEC EDGAR](https://www.sec.gov/Archives/edgar/data/1169770/000162828026012946/banc-20251231.htm)) |
| Mechanics | Data processing | $2.5 million in Q2 2026 against $3.9 million in Q1 | Q2 2026 ([Mechanics Bancorp (SEC filings)](https://www.sec.gov/Archives/edgar/data/1518715/000151871526000060/mchb-20260630.htm)) |
| WaFd | Non-interest expense up $6.0 million on compensation and technology | $110.3 million in fiscal Q3 2026 | Quarter to June 30, 2026 ([WaFd, Inc. (SEC filings)](https://www.sec.gov/Archives/edgar/data/936528/000093652826000061/wfsl-20260630.htm)) |

## Which acquisitions are Banner and its peers integrating?

The deals each bank has been absorbing, which compete with AI for technology budgets and staff time.

| Bank | Deal | Scale | Status |
| --- | --- | --- | --- |
| Banner | Pacific Financial Corporation (Bank of the Pacific) | About $177 million in stock; 18 locations; combined assets about $18 billion | Closed September 1, 2026; systems integration planned for November ([Banner Corporation](https://investor.bannerbank.com/news/news-details/2026/Banner-Corporation-to-Acquire-Pacific-Financial-Corporation), [Banner Corporation (SEC filings)](https://www.sec.gov/Archives/edgar/data/946673/000094667326000184/banrclosingpressrelease9-1.htm)) |
| Columbia | Pacific Premier | $2 billion | Closed August 31, 2025; converted in Q1 2026 ([PR Newswire via FT Markets](https://markets-data-api-proxy.ft.com/data/announce/full?dockey=600-202604231601PR_NEWS_USPRX____SF41688-1), [Banking Dive](https://www.bankingdive.com/news/columbia-acquire-pacific-premier-southern-california-umpqua-2-billion/746223/)) |
| WaFd | Reverse merger with EverBank | $3.9 billion all-stock; about $75 billion combined; 27 integration workstreams | Agreed September 2026 ([WaFd, Inc. (SEC filings)](https://www.sec.gov/Archives/edgar/data/936528/000114036126035826/ef20081702_ex99-1.htm), [WaFd, Inc. (SEC filings)](https://www.sec.gov/Archives/edgar/data/936528/000114036126035826/ef20081702_ex99-2.htm)) |
| Glacier | Guaranty Bancshares; Bank of Idaho | $476 million and $245.4 million in stock; more than $4.7 billion of assets acquired in 2025 | Completed ([American Banker](https://americanbanker.com/news/glacier-bancorp-to-acquire-texas-bank-in-476-million-deal), [American Banker](https://americanbanker.com/news/glacier-in-montana-takes-prolific-acquisition-strategy-to-idaho), [earnings call transcript (The Motley Fool)](https://fool.com/earnings/call-transcripts/2026/04/21/glacier-bancorp-gbci-q4-2025-earnings-transcript)) |
| Mechanics | HomeStreet merger | Full-time staff down from 2,036 to 1,756 by June 2026 | Completed ([Mechanics Bancorp (SEC filings)](https://www.sec.gov/Archives/edgar/data/1518715/000151871526000057/a2q2026earningsrelease.htm)) |

## Which banks are Banner Bank's peers, and why these?

Banner Corporation is compared here with WaFd, Inc., Glacier Bancorp, First Interstate BancSystem, CVB Financial Corp., Mechanics Bancorp, Columbia Banking System, Banc of California and Zions Bancorporation: chosen by the editors for this page (see the note below the table). Banner Corporation is classed as a regional or retail-commercial bank in the West.

The computed group mixed in Hawaii's banks and Los Angeles' Korean- and Chinese-American banks; this group holds the West Coast and Mountain West regionals that share Banner's markets in Washington, Oregon, Idaho, Utah, Nevada and California, led by Columbia, WaFd and Mechanics (the former HomeStreet) in the Pacific Northwest.

## Common questions

### Is Banner Bank better than Columbia at AI?

The record cannot settle capability, but Columbia has put more on it: 63.3 on this site's disclosure index against Banner's 36.7. Columbia counts 83 platforms using some form of AI and reports its support mix shifting to one human call per three AI chats. Banner has a vendor-built virtual assistant and a written AI policy but reports no usage figures. ([earnings call transcript (The Motley Fool)](https://fool.com/earnings/call-transcripts/2025/08/05/columbia-bank-colb-earnings-call-transcript), [Yahoo Finance](https://finance.yahoo.com/markets/stocks/articles/columbia-colb-q1-2026-earnings-235221791.html), [Banner Bank](https://www.bannerbank.com/contact-us/banner-virtual-assistant), [Banner Bank](https://www.bannerbank.com/-/media/project/banner-bank/dotcom/pdfs/2025-corporate-responsibility-report.pdf?rev=306e470dcd7e4c149eba13a7496449aa&sc_lang=en&hash=27D60D9F813F59143BFA1C40256120EB))

### Does Banner Bank have an AI virtual assistant?

Yes. The Banner Virtual Assistant handles account servicing by phone and chat 24 hours a day, with staff available by phone from 7 a.m. to 7 p.m. Pacific on weekdays. It runs on Glia, which gave Banner its 2025 Harmonizer Award for AI agents that extend service hours and hand off smoothly to people. ([Banner Bank](https://www.bannerbank.com/contact-us/banner-virtual-assistant), [Glia](https://www.glia.com/news/glia-announces-2025-catalyst-awards-winners-celebrating-ai-driven-breakthroughs-in-community-banking))

### How does Banner compare with WaFd on AI?

WaFd scores 52.3 on this site's index and Banner 36.7. WaFd reports a voicebot that cut calls to live representatives by 45% for enrolled clients and says AI more than doubled its software development pace; it agreed in September 2026 to a reverse merger with EverBank. Banner discloses an AI policy and a virtual assistant without usage figures. ([Amazon Web Services](https://aws.amazon.com/solutions/case-studies/archway-software-wafd-bank-case-study/), [The Motley Fool (Yahoo Finance)](https://finance.yahoo.com/markets/stocks/articles/wafd-wafd-q2-2026-earnings-161443166.html), [WaFd, Inc. (SEC filings)](https://www.sec.gov/Archives/edgar/data/936528/000114036126035826/ef20081702_ex99-1.htm), [Banner Bank](https://www.bannerbank.com/-/media/project/banner-bank/dotcom/pdfs/2025-corporate-responsibility-report.pdf?rev=306e470dcd7e4c149eba13a7496449aa&sc_lang=en&hash=27D60D9F813F59143BFA1C40256120EB), [Banner Bank](https://www.bannerbank.com/contact-us/banner-virtual-assistant))

### What does Banner say about AI in its 10-K?

Its 2025 10-K says generative and agentic AI are 'rapidly evolving' and will keep reshaping competition, and its risk factors name model risk, biased data, black-box explainability, data poisoning and disruption to AI-supported fraud detection and client support. Its 10-Qs list AI among forward-looking risks. ([Banner Corporation (SEC filings)](https://www.sec.gov/Archives/edgar/data/946673/000094667326000009/banr-20251231.htm), [Banner Corporation (SEC filings)](https://www.sec.gov/Archives/edgar/data/946673/000094667326000172/banr-20260630.htm))

### Who governs AI at Banner?

A Fintech Council vets every proposed generative-AI application under a board-approved policy, and Model Risk sits with Chief Risk Officer Dan Oxford, who reports to the board Risk Committee. The CIO and CISO lead the cybersecurity programme. Banner has not named an AI executive. ([Banner Bank](https://www.bannerbank.com/-/media/project/banner-bank/dotcom/pdfs/2025-corporate-responsibility-report.pdf?rev=306e470dcd7e4c149eba13a7496449aa&sc_lang=en&hash=27D60D9F813F59143BFA1C40256120EB), [Banner Bank](https://www.bannerbank.com/about-us/news/dan-oxford-promoted-to-executive-vice-president-and-chief-risk-officer), [Banner Corporation (SEC filings)](https://www.sec.gov/Archives/edgar/data/946673/000094667326000009/banr-20251231.htm), [Banner Corporation (SEC filings)](https://www.sec.gov/Archives/edgar/data/946673/000094667326000114/banr-20260330.htm))

### How does Banner's technology spending compare with its peers'?

Banner's information and computer data services expense was $33.1 million in 2025, up 13%, and $10.3 million in Q2 2026, up 26%, as its new origination system went live. Banc of California spent $55.5 million on IT and data processing in 2025; CVB's computer software expense rose 39.14% in Q2 2026. ([Banner Corporation (SEC filings)](https://www.sec.gov/Archives/edgar/data/946673/000094667326000009/banr-20251231.htm), [Banner Corporation (SEC filings)](https://www.sec.gov/Archives/edgar/data/946673/000094667326000172/banr-20260630.htm), [SEC EDGAR](https://www.sec.gov/Archives/edgar/data/1169770/000162828026012946/banc-20251231.htm), [CVB Financial Corp. (SEC filings)](https://www.sec.gov/Archives/edgar/data/354647/000119312526340248/cvbf-20260630.htm))

### Where does Banner say it will use AI?

CEO Mark Grescovich named BSA/AML tools and the call center as places regional banks will invest in AI (April 2026), and management describes turning on AI features in software Banner already runs, alongside a longer-term AI roadmap. The CFO said in October 2025 that fraud costs outpace credit losses and Banner keeps investing in fraud technology. ([Investing.com](https://investing.com/news/transcripts/earnings-call-transcript-banner-corporation-q1-2026-shows-strong-earnings-beat-93CH-4633454), [The Motley Fool (Yahoo Finance)](https://finance.yahoo.com/markets/stocks/articles/banner-banr-q3-2025-earnings-164358892.html), [The Motley Fool](https://fool.com/earnings/call-transcripts/2026/04/22/banner-banr-q3-2025-earnings-call-transcript))

### How does Banner compare with Zions on AI?

Zions scores 59.6 on this site's index against Banner's 36.7. Zions runs a Gemini-based enterprise AI platform on a modern core it finished replacing in 2024, with 56% of its workforce using generative AI. Banner turns on AI inside existing software under a board-approved policy and a Fintech Council, and runs a Glia virtual assistant for clients. ([American Banker](https://americanbanker.com/news/2025-the-most-powerful-women-to-watch-no-3-jennifer-smith-zions-bancorporation), [The Motley Fool (Yahoo Finance)](https://finance.yahoo.com/markets/stocks/articles/banner-banr-q3-2025-earnings-164358892.html), [Banner Bank](https://www.bannerbank.com/-/media/project/banner-bank/dotcom/pdfs/2025-corporate-responsibility-report.pdf?rev=306e470dcd7e4c149eba13a7496449aa&sc_lang=en&hash=27D60D9F813F59143BFA1C40256120EB), [Banner Bank](https://www.bannerbank.com/contact-us/banner-virtual-assistant))

### Is Banner ahead of Glacier and Mechanics on AI?

On the public record, yes: Banner scores 36.7 on this site's index, Mechanics 2.3 and Glacier 2. Banner discloses a virtual assistant, an AI policy and AI in its 10-K competition section; Glacier and Mechanics have spent 2025 and 2026 integrating acquisitions, Glacier more than $4.7 billion of assets in 2025 and Mechanics the HomeStreet merger. ([Banner Bank](https://www.bannerbank.com/contact-us/banner-virtual-assistant), [Banner Bank](https://www.bannerbank.com/-/media/project/banner-bank/dotcom/pdfs/2025-corporate-responsibility-report.pdf?rev=306e470dcd7e4c149eba13a7496449aa&sc_lang=en&hash=27D60D9F813F59143BFA1C40256120EB), [Banner Corporation (SEC filings)](https://www.sec.gov/Archives/edgar/data/946673/000094667326000009/banr-20251231.htm), [earnings call transcript (The Motley Fool)](https://fool.com/earnings/call-transcripts/2026/04/21/glacier-bancorp-gbci-q4-2025-earnings-transcript), [Mechanics Bancorp (SEC filings)](https://www.sec.gov/Archives/edgar/data/1518715/000151871526000057/a2q2026earningsrelease.htm))

## Peers on this site

- [WaFd, Inc. AI strategy](https://www.bankingnewsai.com/banks/wafd) · [vs peers](https://www.bankingnewsai.com/banks/wafd/vs-peers)
- [Glacier Bancorp AI strategy](https://www.bankingnewsai.com/banks/glacier) · [vs peers](https://www.bankingnewsai.com/banks/glacier/vs-peers)
- [First Interstate BancSystem AI strategy](https://www.bankingnewsai.com/banks/first-interstate) · [vs peers](https://www.bankingnewsai.com/banks/first-interstate/vs-peers)
- [CVB Financial Corp. AI strategy](https://www.bankingnewsai.com/banks/cvb-financial) · [vs peers](https://www.bankingnewsai.com/banks/cvb-financial/vs-peers)
- [Mechanics Bancorp AI strategy](https://www.bankingnewsai.com/banks/mechanics) · [vs peers](https://www.bankingnewsai.com/banks/mechanics/vs-peers)
- [Columbia Banking System AI strategy](https://www.bankingnewsai.com/banks/columbia) · [vs peers](https://www.bankingnewsai.com/banks/columbia/vs-peers)
- [Banc of California AI strategy](https://www.bankingnewsai.com/banks/banc-of-california) · [vs peers](https://www.bankingnewsai.com/banks/banc-of-california/vs-peers)
- [Zions Bancorporation AI strategy](https://www.bankingnewsai.com/banks/zions) · [vs peers](https://www.bankingnewsai.com/banks/zions/vs-peers)

## Sources

1. Banner Virtual Assistant — Banner Bank, Sep 24, 2026. https://www.bannerbank.com/contact-us/banner-virtual-assistant
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22. 2026 Columbia Bank Business Barometer: U.S. Small and Midsize Businesses Poised for Growth, Waiting to Make Significant Moves — PR Newswire via FT Markets, Jun 25, 2026. https://markets.ft.com/data/announce/full?dockey=600-202606250900PR_NEWS_USPRX____SF91495-1
23. Columbia eschews more M&A amid activist investor heat — American Banker, Oct 31, 2025. https://www.americanbanker.com/news/columbia-eschews-more-m-a-amid-activist-investor-heat
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25. Zions' revamped tech leadership team eyes AI, stablecoins — American Banker, Mar 10, 2026. https://americanbanker.com/news/zions-revamped-tech-leadership-team-eyes-ai-stablecoins
26. Zions Bancorporation sees executive shuffle — Banking Dive, Mar 3, 2026. https://www.bankingdive.com/news/zions-jennifer-smith-cio-technology-operations-chief-leaving-mayer-collins/813657/
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28. WAFD Q1 Deep Dive: Loan Growth and Deposit Initiatives Drive Outperformance — StockStory (Yahoo Finance), Apr 17, 2026. https://finance.yahoo.com/markets/stocks/articles/wafd-q1-deep-dive-loan-200826038.html
29. nSight 2026 Recap: AI in Banking Moves from Strategy to Delivery — nCino, May 29, 2026. https://ncino.com/en-SEA/blog/nsight-2026-recap
30. First Interstate BancSystem Q1 Earnings Call Highlights — MarketBeat (Yahoo Finance), Apr 30, 2026. https://finance.yahoo.com/markets/stocks/articles/first-interstate-bancsystem-q1-earnings-182457679.html
31. BANR Q1 Deep Dive: Deposit Growth, Margin Resilience, and Strategic Positioning — StockStory (Yahoo Finance), Apr 23, 2026. https://finance.yahoo.com/markets/stocks/articles/banr-q1-deep-dive-deposit-084523380.html
32. Banc of California Makes a Payments Push — Los Angeles Business Journal (reprint posted by Banc of California), Mar 9, 2026. https://dam.bancofcal.com/m/7591d34845dbcd7/original/LABJ-Payments-Push.pdf
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37. The Growing Threat of AI Fraud — Banc of California, Sep 30, 2024. https://bancofcal.com/business-insights/the-growing-threat-of-ai-fraud/
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40. Banner Corporation to Acquire Pacific Financial Corporation — Banner Corporation, Apr 30, 2026. https://investor.bannerbank.com/news/news-details/2026/Banner-Corporation-to-Acquire-Pacific-Financial-Corporation
41. WaFd Announces Quarterly Earnings Per Share of $0.84 — WaFd, Inc., Jul 16, 2026. https://wafdbank.com/documents/financial-news/2026/wafd-bank-press-release-20260716.pdf
42. WaFd, Inc. Enters into a $3.9 Billion Reverse Merger Transaction with EverBank Financial Corp (Form 8-K, Exhibit 99.1) — WaFd, Inc. (SEC filings), Sep 7, 2026. https://www.sec.gov/Archives/edgar/data/936528/000114036126035826/ef20081702_ex99-1.htm
43. Glacier Bancorp to acquire Texas bank in $476 million deal — American Banker, Jun 25, 2025. https://americanbanker.com/news/glacier-bancorp-to-acquire-texas-bank-in-476-million-deal
44. Glacier in Montana takes prolific acquisition strategy to Idaho — American Banker, Jan 14, 2025. https://americanbanker.com/news/glacier-in-montana-takes-prolific-acquisition-strategy-to-idaho
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48. Leadership Team (undated page, retrieved 2026-10-05) — Citizens Business Bank, Oct 5, 2026. https://cbbank.com/about-us/leadership-team
49. Mechanics Bancorp Reports Second Quarter 2026 Results — Mechanics Bancorp (Business Wire via Yahoo Finance), Jul 29, 2026. https://finance.yahoo.com/markets/stocks/articles/mechanics-bancorp-reports-second-quarter-094500935.html
50. Mechanics Bancorp Reports Second Quarter 2026 Results (Form 8-K, Exhibit 99.1) — Mechanics Bancorp (SEC filings), Jul 29, 2026. https://www.sec.gov/Archives/edgar/data/1518715/000151871526000057/a2q2026earningsrelease.htm
51. Columbia Banking System Q1 Earnings Call Highlights — MarketBeat via Yahoo Finance, Apr 23, 2026. https://finance.yahoo.com/markets/stocks/articles/columbia-banking-system-q1-earnings-223611466.html
52. Banc of California takes big 2Q loss due to restructuring — American Banker, Jul 29, 2026. https://www.americanbanker.com/news/banc-of-california-takes-big-2q-loss-due-to-restructuring
53. Zions Bancorp's quarterly profit rises on interest income; offsets loan loss — Reuters, Oct 20, 2025. https://reuters.com/business/finance/zions-bancorps-quarterly-profit-rises-interest-income-offsets-loan-loss-2025-10-20
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55. Mechanics Bank Completes Sale of Substantial Majority of Runoff Auto Loan Portfolio to Bank of America (Form 8-K, Exhibit 99.1) — Mechanics Bancorp (SEC filings), Sep 16, 2026. https://www.sec.gov/Archives/edgar/data/1518715/000151871526000068/mchbautoportfoliosalesept2.htm
56. How AI in Commercial Lending Cuts the Two-Day Review — nCino, Sep 10, 2026. https://ncino.com/blog/commercial-relationship-reviews-two-days-agentic-ai
57. Cari Raises Over $30 Million in First Tranche of Initial Funding Round, Backed Entirely by Banks — Cari via Business Wire (Morningstar), Sep 2, 2026. https://morningstar.com/news/business-wire/20260902910423/cari-raises-over-30-million-in-first-tranche-of-initial-funding-round-backed-entirely-by-banks
58. Banner Corporation Completes Acquisition of Pacific Financial Corporation (Form 8-K, Exhibit 99.1) — Banner Corporation (SEC filings), Sep 1, 2026. https://www.sec.gov/Archives/edgar/data/946673/000094667326000184/banrclosingpressrelease9-1.htm
59. Senior Citizens Day Fraud Prevention — Mechanics Bank, Aug 21, 2026. https://mechanicsbank.com/resources/resources-tools/insights/senior-citizens-day-fraud-prevention
60. First Interstate BancSystem Form 8-K (Item 5.02: appointment of Chief Operations Officer) — First Interstate BancSystem (SEC filings), Aug 21, 2026. https://www.sec.gov/Archives/edgar/data/860413/000086041326000088/fibk-20260821.htm
61. First Interstate BancSystem Form 8-K (Item 5.02: Chief Operations Officer employment agreement) — First Interstate BancSystem (SEC filings), Sep 16, 2026. https://www.sec.gov/Archives/edgar/data/860413/000086041326000092/fibk-20260914.htm
62. Banc of California, Inc. Form 10-Q for the quarter ended June 30, 2026 — SEC EDGAR, Aug 7, 2026. https://www.sec.gov/Archives/edgar/data/1169770/000162828026054876/banc-20260630.htm
63. CVB Financial Corp. Form 10-Q for the quarterly period ended June 30, 2026 — CVB Financial Corp. (SEC filings), Aug 7, 2026. https://www.sec.gov/Archives/edgar/data/354647/000119312526340248/cvbf-20260630.htm
64. Zions Bancorporation, N.A. Quarterly Report on Form 10-Q for the quarter ended June 30, 2026 — Zions Bancorporation (SEC filings), Aug 6, 2026. https://www.sec.gov/Archives/edgar/data/109380/000010938026000111/zions-20260630.htm
65. Zions Bancorporation, N.A. Quarterly Report on Form 10-Q for the quarter ended March 31, 2026 — Zions Bancorporation (SEC filings), May 7, 2026. https://www.sec.gov/Archives/edgar/data/109380/000010938026000083/zions-20260331.htm
66. Zest AI Delivers Record First Half, Fueled by 77% Growth as Lenders Scale AI — Zest AI, Aug 5, 2026. https://www.zest.ai/company/announcements/zest-ai-delivers-record-first-half-fueled-by-77-growth-as-lenders-scale-ai/
67. Columbia Banking System Quarterly Report on Form 10-Q for the quarter ended June 30, 2026 — Columbia Banking System (SEC filings), Aug 4, 2026. https://www.sec.gov/Archives/edgar/data/887343/000088734326000170/colb-20260630.htm
68. Glacier Bancorp, Inc. Quarterly Report on Form 10-Q for the quarter ended June 30, 2026 — Glacier Bancorp (SEC filings), Aug 4, 2026. https://www.sec.gov/Archives/edgar/data/868671/000086867126000069/gbci-20260630.htm
69. First Interstate BancSystem, Inc. Quarterly Report on Form 10-Q for the quarter ended June 30, 2026 — First Interstate BancSystem (SEC filings), Aug 3, 2026. https://www.sec.gov/Archives/edgar/data/860413/000086041326000084/fibk-20260630.htm
70. Banc of California (BANC) Q2 2026 Earnings Call Transcript — The Motley Fool (earnings call transcript), Jul 29, 2026. https://www.fool.com/earnings/call-transcripts/2026/08/07/banc-of-california-banc-q2-2026-earnings-call-transcript/
71. CVB Financial Corporation (CVBF) Q1 FY2026 earnings call transcript — Yahoo Finance, Apr 23, 2026. https://finance.yahoo.com/quote/CVBF/earnings/CVBF-Q1-2026-earnings_call-544871.html
72. CVB Financial Corp. (BCV.F) Q2 FY2026 earnings call transcript — Yahoo Finance, Jul 23, 2026. https://finance.yahoo.com/quote/BCV.F/earnings/BCV.F-Q2-2026-earnings_call-653685.html
73. Dan Oxford Promoted to Executive Vice President and Chief Risk Officer — Banner Bank, Oct 1, 2025. https://www.bannerbank.com/about-us/news/dan-oxford-promoted-to-executive-vice-president-and-chief-risk-officer
74. First Interstate BancSystem, Inc. 2026 Proxy Statement (DEF 14A) — First Interstate BancSystem (SEC filings), Apr 16, 2026. https://www.sec.gov/Archives/edgar/data/860413/000086041326000025/fibk-20260415.htm
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76. Mechanics Bancorp Quarterly Report on Form 10-Q for the quarter ended June 30, 2026 — Mechanics Bancorp (SEC filings), Aug 7, 2026. https://www.sec.gov/Archives/edgar/data/1518715/000151871526000060/mchb-20260630.htm
77. WAFD, Inc. Quarterly Report on Form 10-Q for the quarter ended June 30, 2026 — WaFd, Inc. (SEC filings), Aug 4, 2026. https://www.sec.gov/Archives/edgar/data/936528/000093652826000061/wfsl-20260630.htm
78. Columbia to expand in SoCal with $2B acquisition of Pacific Premier — Banking Dive, Apr 24, 2025. https://www.bankingdive.com/news/columbia-acquire-pacific-premier-southern-california-umpqua-2-billion/746223/
79. WaFd, Inc. Form 8-K, Exhibit 99.2: investor presentation on the EverBank merger — WaFd, Inc. (SEC filings), Sep 8, 2026. https://www.sec.gov/Archives/edgar/data/936528/000114036126035826/ef20081702_ex99-2.htm
80. Glacier Bancorp (GBCI) Q4 2025 Earnings Transcript (call held 23 January 2026; transcript posted 21 April 2026) — earnings call transcript (The Motley Fool), Apr 21, 2026. https://fool.com/earnings/call-transcripts/2026/04/21/glacier-bancorp-gbci-q4-2025-earnings-transcript
81. Earnings call transcript: Banner Corporation Q1 2026 shows strong earnings beat — Investing.com, Apr 23, 2026. https://investing.com/news/transcripts/earnings-call-transcript-banner-corporation-q1-2026-shows-strong-earnings-beat-93CH-4633454
82. Banner (BANR) Q3 2025 Earnings Call Transcript — The Motley Fool, Apr 22, 2026. https://fool.com/earnings/call-transcripts/2026/04/22/banner-banr-q3-2025-earnings-call-transcript

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