# AI tools for banks: vendors, pricing and bank customers

Source: https://www.bankingnewsai.com/ai-tools
Last updated: Sep 24, 2026

A buyer's directory of AI software for banks in 8 categories. Each vendor page states what the vendor sells, how it is priced (a published list price where one exists, otherwise "not published"), who owns it, and which of the [100 largest US banks](https://www.bankingnewsai.com/banks) are publicly named as customers, sourced. 49 vendor pages and 841 sources so far. No vendor pays to be listed.

## Categories

| Category | What it covers | Vendors |
| --- | --- | --- |
| [Fraud detection](https://www.bankingnewsai.com/ai-tools/fraud-detection) | Real-time scoring of payments, logins and applications for fraud and scams, including identity, behavioural-biometric and voice checks. | 13 |
| [AML compliance](https://www.bankingnewsai.com/ai-tools/aml-compliance) | Transaction monitoring, screening, customer risk scoring and investigation tools for anti-money-laundering and financial-crime compliance. | 10 |
| [Credit decisioning](https://www.bankingnewsai.com/ai-tools/credit-decisioning) | Machine-learning underwriting models and decision engines for consumer, card and small-business lending. | 6 |
| [Conversational AI](https://www.bankingnewsai.com/ai-tools/conversational-ai) | Digital assistants, chat and voice agents, and contact-centre AI for customer and member service. | 7 |
| [Document AI](https://www.bankingnewsai.com/ai-tools/document-ai) | Document intelligence and loan-operations automation: extracting, checking and spreading financial documents, closing and trust review. | 7 |
| [Enterprise AI assistants](https://www.bankingnewsai.com/ai-tools/enterprise-ai-assistants) | General-purpose LLM assistants and model platforms banks license for employees and developers: Copilot, ChatGPT Enterprise, Claude, Gemini, Bedrock, GitHub Copilot. | 6 |
| [Model risk and AI governance](https://www.bankingnewsai.com/ai-tools/model-risk-governance) | Model inventory, validation, monitoring and AI governance tooling for model-risk and compliance teams. | 5 |
| [Banking platforms](https://www.bankingnewsai.com/ai-tools/banking-platforms) | AI built into core, digital-banking and loan-origination platforms from the providers banks already run on. | 8 |

## Which AI vendors are most adopted among the 100 largest US banks?

| Vendor | Category | Banks | In production | Named bank customers |
| --- | --- | --- | --- | --- |
| [Microsoft 365 Copilot](https://www.bankingnewsai.com/vendors/microsoft-copilot) | Enterprise AI assistants | 13 | 11 | [BofA](https://www.bankingnewsai.com/banks/bank-of-america), [Wells Fargo](https://www.bankingnewsai.com/banks/wells-fargo), [BNY](https://www.bankingnewsai.com/banks/bny-mellon), [BMO](https://www.bankingnewsai.com/banks/bmo-us), [First Citizens](https://www.bankingnewsai.com/banks/first-citizens), [M&T](https://www.bankingnewsai.com/banks/mt-bank), [Northern Trust](https://www.bankingnewsai.com/banks/northern-trust), [UBS](https://www.bankingnewsai.com/banks/ubs-usa), [SouthState](https://www.bankingnewsai.com/banks/southstate), [United Community](https://www.bankingnewsai.com/banks/united-community), [Bank of Hawaii](https://www.bankingnewsai.com/banks/bank-of-hawaii), [TowneBank](https://www.bankingnewsai.com/banks/townebank), [First Merchants](https://www.bankingnewsai.com/banks/first-merchants) |
| [ChatGPT Enterprise (OpenAI)](https://www.bankingnewsai.com/vendors/openai-chatgpt-enterprise) | Enterprise AI assistants | 7 | 6 | [JPMorgan](https://www.bankingnewsai.com/banks/jpmorgan-chase), [Goldman](https://www.bankingnewsai.com/banks/goldman-sachs), [Morgan Stanley](https://www.bankingnewsai.com/banks/morgan-stanley), [BNY](https://www.bankingnewsai.com/banks/bny-mellon), [SouthState](https://www.bankingnewsai.com/banks/southstate), [First Interstate](https://www.bankingnewsai.com/banks/first-interstate), [Customers Bank](https://www.bankingnewsai.com/banks/customers) |
| [Claude (Anthropic)](https://www.bankingnewsai.com/vendors/anthropic-claude) | Enterprise AI assistants | 7 | 4 | [JPMorgan](https://www.bankingnewsai.com/banks/jpmorgan-chase), [BofA](https://www.bankingnewsai.com/banks/bank-of-america), [Citi](https://www.bankingnewsai.com/banks/citigroup), [Goldman](https://www.bankingnewsai.com/banks/goldman-sachs), [Morgan Stanley](https://www.bankingnewsai.com/banks/morgan-stanley), [Flagstar](https://www.bankingnewsai.com/banks/flagstar), [BankUnited](https://www.bankingnewsai.com/banks/bankunited) |
| [GitHub Copilot](https://www.bankingnewsai.com/vendors/github-copilot) | Enterprise AI assistants | 5 | 5 | [Goldman](https://www.bankingnewsai.com/banks/goldman-sachs), [TD](https://www.bankingnewsai.com/banks/td-bank-us), [Citizens](https://www.bankingnewsai.com/banks/citizens), [Northern Trust](https://www.bankingnewsai.com/banks/northern-trust), [Regions](https://www.bankingnewsai.com/banks/regions) |
| [Gemini Enterprise (Google Cloud)](https://www.bankingnewsai.com/vendors/google-gemini-enterprise) | Enterprise AI assistants | 5 | 2 | [Citi](https://www.bankingnewsai.com/banks/citigroup), [Wells Fargo](https://www.bankingnewsai.com/banks/wells-fargo), [Goldman](https://www.bankingnewsai.com/banks/goldman-sachs), [BNY](https://www.bankingnewsai.com/banks/bny-mellon), [Zions](https://www.bankingnewsai.com/banks/zions) |
| [Personetics](https://www.bankingnewsai.com/vendors/personetics) | Conversational AI | 5 | 2 | [U.S. Bank](https://www.bankingnewsai.com/banks/us-bancorp), [Truist](https://www.bankingnewsai.com/banks/truist), [Huntington](https://www.bankingnewsai.com/banks/huntington), [KeyBank](https://www.bankingnewsai.com/banks/keybank), [Central Bank](https://www.bankingnewsai.com/banks/central-bancompany) |
| [Socure](https://www.bankingnewsai.com/vendors/socure) | Fraud detection | 4 | 4 | [Citi](https://www.bankingnewsai.com/banks/citigroup), [Capital One](https://www.bankingnewsai.com/banks/capital-one), [SoFi](https://www.bankingnewsai.com/banks/sofi), [Atlantic Union](https://www.bankingnewsai.com/banks/atlantic-union) |
| [Snapdocs](https://www.bankingnewsai.com/vendors/snapdocs) | Document AI | 4 | 3 | [BNY](https://www.bankingnewsai.com/banks/bny-mellon), [Zions](https://www.bankingnewsai.com/banks/zions), [Trustmark](https://www.bankingnewsai.com/banks/trustmark), [FirstBank](https://www.bankingnewsai.com/banks/fb-financial) |
| [NICE Actimize](https://www.bankingnewsai.com/vendors/nice-actimize) | AML compliance · Fraud detection | 4 | 2 | [Fifth Third](https://www.bankingnewsai.com/banks/fifth-third), [KeyBank](https://www.bankingnewsai.com/banks/keybank), [Valley](https://www.bankingnewsai.com/banks/valley), [Associated](https://www.bankingnewsai.com/banks/associated) |
| [BioCatch](https://www.bankingnewsai.com/vendors/biocatch) | Fraud detection | 3 | 3 | [BofA](https://www.bankingnewsai.com/banks/bank-of-america), [Citi](https://www.bankingnewsai.com/banks/citigroup), [Wells Fargo](https://www.bankingnewsai.com/banks/wells-fargo) |
| [Blend](https://www.bankingnewsai.com/vendors/blend) | Document AI | 3 | 3 | [Huntington](https://www.bankingnewsai.com/banks/huntington), [BMO](https://www.bankingnewsai.com/banks/bmo-us), [Frost](https://www.bankingnewsai.com/banks/frost) |
| [Glia](https://www.bankingnewsai.com/vendors/glia) | Conversational AI | 3 | 3 | [Columbia](https://www.bankingnewsai.com/banks/columbia), [Busey Bank](https://www.bankingnewsai.com/banks/busey), [Banner Bank](https://www.bankingnewsai.com/banks/banner) |
| [Talkdesk](https://www.bankingnewsai.com/vendors/talkdesk) | Conversational AI | 3 | 3 | [BankUnited](https://www.bankingnewsai.com/banks/bankunited), [WaFd Bank](https://www.bankingnewsai.com/banks/wafd), [TowneBank](https://www.bankingnewsai.com/banks/townebank) |
| [Alloy](https://www.bankingnewsai.com/vendors/alloy) | Fraud detection · AML compliance | 3 | 2 | [Ally](https://www.bankingnewsai.com/banks/ally), [Banc of California](https://www.bankingnewsai.com/banks/banc-of-california), [Eastern Bank](https://www.bankingnewsai.com/banks/eastern) |
| [Amazon Bedrock (AWS)](https://www.bankingnewsai.com/vendors/amazon-bedrock) | Enterprise AI assistants | 3 | 2 | [BankUnited](https://www.bankingnewsai.com/banks/bankunited), [FNBO](https://www.bankingnewsai.com/banks/fnbo), [First Interstate](https://www.bankingnewsai.com/banks/first-interstate) |
| [Fiserv](https://www.bankingnewsai.com/vendors/fiserv) | Banking platforms | 3 | 0 | [SouthState](https://www.bankingnewsai.com/banks/southstate), [Bank OZK](https://www.bankingnewsai.com/banks/bank-ozk), [First Interstate](https://www.bankingnewsai.com/banks/first-interstate) |
| [nCino](https://www.bankingnewsai.com/vendors/ncino) | Banking platforms · Document AI | 3 | 0 | [M&T](https://www.bankingnewsai.com/banks/mt-bank), [First Horizon](https://www.bankingnewsai.com/banks/first-horizon), [WaFd Bank](https://www.bankingnewsai.com/banks/wafd) |
| [FICO](https://www.bankingnewsai.com/vendors/fico) | Credit decisioning · Fraud detection | 2 | 2 | [TD](https://www.bankingnewsai.com/banks/td-bank-us), [Santander](https://www.bankingnewsai.com/banks/santander-us) |
| [Pindrop](https://www.bankingnewsai.com/vendors/pindrop) | Fraud detection | 2 | 2 | [M&T](https://www.bankingnewsai.com/banks/mt-bank), [FNBO](https://www.bankingnewsai.com/banks/fnbo) |
| [Feedzai](https://www.bankingnewsai.com/vendors/feedzai) | Fraud detection · AML compliance | 2 | 1 | [Citi](https://www.bankingnewsai.com/banks/citigroup), [SoFi](https://www.bankingnewsai.com/banks/sofi) |
| [Zest AI](https://www.bankingnewsai.com/vendors/zest-ai) | Credit decisioning · Fraud detection | 2 | 1 | [Zions](https://www.bankingnewsai.com/banks/zions), [First Hawaiian](https://www.bankingnewsai.com/banks/first-hawaiian) |
| [Abrigo](https://www.bankingnewsai.com/vendors/abrigo) | Document AI · AML compliance | 1 | 1 | [Old National](https://www.bankingnewsai.com/banks/old-national) |
| [Backbase](https://www.bankingnewsai.com/vendors/backbase) | Banking platforms · Conversational AI | 1 | 1 | [JPMorgan](https://www.bankingnewsai.com/banks/jpmorgan-chase) |
| [Kasisto](https://www.bankingnewsai.com/vendors/kasisto) | Conversational AI | 1 | 1 | [JPMorgan](https://www.bankingnewsai.com/banks/jpmorgan-chase) |
| [Provenir](https://www.bankingnewsai.com/vendors/provenir) | Credit decisioning · Fraud detection | 1 | 1 | [SoFi](https://www.bankingnewsai.com/banks/sofi) |
| [Quantexa](https://www.bankingnewsai.com/vendors/quantexa) | AML compliance | 1 | 1 | [BNY](https://www.bankingnewsai.com/banks/bny-mellon) |
| [Unit21](https://www.bankingnewsai.com/vendors/unit21) | AML compliance · Fraud detection | 1 | 1 | [Sallie Mae](https://www.bankingnewsai.com/banks/sallie-mae) |
| [Vanilla](https://www.bankingnewsai.com/vendors/vanilla) | Document AI | 1 | 1 | [BOK Financial](https://www.bankingnewsai.com/banks/bok-financial) |
| [Covecta](https://www.bankingnewsai.com/vendors/covecta) | Document AI · Credit decisioning | 1 | 0 | [ServisFirst Bank](https://www.bankingnewsai.com/banks/servisfirst) |
| [Featurespace](https://www.bankingnewsai.com/vendors/featurespace) | Fraud detection | 1 | 0 | [U.S. Bank](https://www.bankingnewsai.com/banks/us-bancorp) |
| [Ocrolus](https://www.bankingnewsai.com/vendors/ocrolus) | Document AI | 1 | 0 | [SoFi](https://www.bankingnewsai.com/banks/sofi) |

## Vendors covered

| Vendor | Category | What it does | Pricing |
| --- | --- | --- | --- |
| [Feedzai](https://www.bankingnewsai.com/vendors/feedzai) | Fraud detection · AML compliance | RiskOps platform for bank fraud, scam and AML prevention: transaction scoring, behavioral biometrics and network intelligence. | Not published |
| [Featurespace](https://www.bankingnewsai.com/vendors/featurespace) | Fraud detection | Real-time behavioral fraud and AML scoring for banks and processors (The Featurespace Platform, formerly ARIC Risk Hub); a Visa unit. | Not published |
| [BioCatch](https://www.bankingnewsai.com/vendors/biocatch) | Fraud detection | Behavioral-biometric and device intelligence that scores digital banking sessions for account takeover, scams, mules and application fraud. | Not published |
| [Sardine](https://www.bankingnewsai.com/vendors/sardine) | Fraud detection · AML compliance | Fraud and AML platform: device and behavioral signals, transaction monitoring, sanctions screening and AI agents for alert review. | Not published |
| [Socure](https://www.bankingnewsai.com/vendors/socure) | Fraud detection | Identity verification, fraud scoring and watchlist screening for account opening and login, run on its RiskOS decisioning platform. | $1.00 per evaluation ($1,000 of free monthly credits) (Socure Launch (self-serve bundles) — KYC + Fraud + Watchlist, DocV Step up) |
| [Alloy](https://www.bankingnewsai.com/vendors/alloy) | Fraud detection · AML compliance | Identity and fraud prevention platform: onboarding KYC/KYB, fraud and login risk scoring, AML monitoring and data orchestration. | Not published |
| [Pindrop](https://www.bankingnewsai.com/vendors/pindrop) | Fraud detection | Phone-channel fraud scoring, passive caller authentication and voice deepfake detection for bank contact centers. | $250,000 per 12-month contract, licence for up to 1,000,000 calls; additional usage $0.30 per unit (Pindrop Anti-Fraud and Authentication Platform, Pindrop's own AWS Marketplace listing — Anti Fraud) |
| [NICE Actimize](https://www.bankingnewsai.com/vendors/nice-actimize) | AML compliance · Fraud detection | Fraud, AML, sanctions screening, KYC, case management and trade surveillance software for banks, on X-Sight and Xceed platforms. | Not published |
| [Hawk](https://www.bankingnewsai.com/vendors/hawk) | AML compliance · Fraud detection | AML transaction monitoring, sanctions and customer screening, fraud prevention and AI investigation agents for banks and payment firms. | Not published |
| [Quantexa](https://www.bankingnewsai.com/vendors/quantexa) | AML compliance | Decision Intelligence platform: entity resolution and network analytics for AML, KYC and fraud; Cloud AML SaaS for US mid-size banks. | Not published |
| [ComplyAdvantage](https://www.bankingnewsai.com/vendors/comply-advantage) | AML compliance | AML screening, monitoring and payment screening on its own risk data (sanctions, PEPs, adverse media), with AI agents for alert review. | $99 per month billed annually, up to 100 monitored entities (up to 2,000: $319 per month) (ComplyAdvantage Starter Plan (self-service) — Starter Plan Essentials, annual billing) |
| [Unit21](https://www.bankingnewsai.com/vendors/unit21) | AML compliance · Fraud detection | Fraud and AML platform: transaction monitoring, screening, case management and SAR filing, with AI agents that run alert investigations. | Not published |
| [SymphonyAI](https://www.bankingnewsai.com/vendors/symphonyai) | AML compliance | Financial-crime software for banks: AML transaction monitoring, sanctions screening, KYC, payment fraud and AI investigation agents. | Not published |
| [Zest AI](https://www.bankingnewsai.com/vendors/zest-ai) | Credit decisioning · Fraud detection | AI credit underwriting for banks and credit unions, plus fraud detection (Zest Protect) and gen-AI lending intelligence (LuLu). | Not published |
| [Provenir](https://www.bankingnewsai.com/vendors/provenir) | Credit decisioning · Fraud detection | Cloud decisioning platform for credit risk, fraud and identity, with a data marketplace, case management and AI models. | Not published |
| [FICO](https://www.bankingnewsai.com/vendors/fico) | Credit decisioning · Fraud detection | FICO Platform decisioning and analytics software for origination, account management and fraud (Falcon), plus the FICO Score. | Not published (prices shown for FICO Score for mortgage, Mortgage Direct License Program (not the FICO Platform) on the vendor page) |
| [Scienaptic AI](https://www.bankingnewsai.com/vendors/scienaptic) | Credit decisioning | AI credit-decisioning models and platform for consumer lending, mainly US credit unions, with fraud checks and an agentic AI layer (iCUE). | Not published |
| [Taktile](https://www.bankingnewsai.com/vendors/taktile) | Credit decisioning | Low-code decision engine and AI-agent platform for credit underwriting, onboarding, fraud and AML decisions at lenders and insurers. | Not published |
| [Kasisto](https://www.bankingnewsai.com/vendors/kasisto) | Conversational AI | Banking-specific conversational and agentic AI (KAI, KAIgentic, KaiGPT) for digital assistants and staff; part of Backbase since June 2026. | Not published |
| [Glia](https://www.bankingnewsai.com/vendors/glia) | Conversational AI | Contact-centre and AI platform for banks and credit unions: voice and digital AI agents, staff copilot, outbound AI and CRM. | Not published |
| [interface.ai](https://www.bankingnewsai.com/vendors/interface-ai) | Conversational AI | Voice, chat and employee AI agents (BankGPT) and an agentic contact centre (Nexus) for credit unions and community banks. | Not published |
| [Talkdesk](https://www.bankingnewsai.com/vendors/talkdesk) | Conversational AI | Cloud contact centre with AI agents (Autopilot, Copilot, voice biometrics) and a Financial Services Experience Cloud for banks. | Not published (prices shown for Talkdesk contact-center editions (AI agents such as Autopilot are quoted separately) on the vendor page) |
| [Personetics](https://www.bankingnewsai.com/vendors/personetics) | Conversational AI | AI that turns bank transaction data into personalised insights, advice and offers in the bank's app, plus tools for relationship managers. | Not published |
| [Eltropy](https://www.bankingnewsai.com/vendors/eltropy) | Conversational AI | Texting, video, chat and AI voice and agent platform for credit unions and community banks, plus collections and payments tools. | Not published |
| [Ocrolus](https://www.bankingnewsai.com/vendors/ocrolus) | Document AI | Classifies, extracts and checks lending documents (bank statements, pay stubs, tax forms) and returns cash-flow and income analytics. | Not published |
| [Abrigo](https://www.bankingnewsai.com/vendors/abrigo) | Document AI · AML compliance | Lending, loan review, CECL and AML software for US community and regional banks, with generative and agentic AI assistants added since 2025. | Not published |
| [Snapdocs](https://www.bankingnewsai.com/vendors/snapdocs) | Document AI | Digital mortgage closing platform (eClosing, eVault, notary network) with AI quality control of closing and funding documents. | Not published (prices shown for Snapdocs RON (remote online notarization; not the lender AI products) on the vendor page) |
| [Covecta](https://www.bankingnewsai.com/vendors/covecta) | Document AI · Credit decisioning | Agentic AI for banks and lenders: pre-built agents that read documents, draft credit memos and run loan and deposit operations checks. | Not published |
| [Vanilla](https://www.bankingnewsai.com/vendors/vanilla) | Document AI | Estate planning platform for wealth advisors and trust companies that reads and summarizes wills and trusts with AI, citing the source page. | Not published (prices shown for Vanilla Starter (self-service; excludes Vanilla's AI features) on the vendor page) |
| [Blend](https://www.bankingnewsai.com/vendors/blend) | Document AI | Origination software for mortgages, home equity, consumer loans and deposit accounts; its Autopilot AI agent reviews borrower documents. | Not published |
| [Microsoft 365 Copilot](https://www.bankingnewsai.com/vendors/microsoft-copilot) | Enterprise AI assistants | AI assistant inside Word, Excel, Outlook and Teams, grounded in a firm's Microsoft 365 data, plus Copilot Studio for building agents. | $30.00 per user per month, paid yearly (annual subscription); a qualifying Microsoft 365 plan is required separately (Microsoft 365 Copilot (enterprise)) |
| [ChatGPT Enterprise (OpenAI)](https://www.bankingnewsai.com/vendors/openai-chatgpt-enterprise) | Enterprise AI assistants | OpenAI's workplace ChatGPT with admin controls and no training on business data by default, plus API access to GPT models. | $20 per user per month, billed annually ($25 per month if billed monthly) (ChatGPT Business — Standard seat) |
| [Claude (Anthropic)](https://www.bankingnewsai.com/vendors/anthropic-claude) | Enterprise AI assistants | Anthropic's Claude models and workplace plans (Team, Enterprise), sold direct and through AWS and Microsoft. | US$20 per seat per month, billed annually, plus usage at API rates (Claude Enterprise) |
| [Gemini Enterprise (Google Cloud)](https://www.bankingnewsai.com/vendors/google-gemini-enterprise) | Enterprise AI assistants | Google Cloud's workplace AI app and agent platform on Gemini models, connecting to Google Workspace, Microsoft 365 and business data. | From $21 USD per seat per month; up to 300 seats (Gemini Enterprise app — Business edition) |
| [Amazon Bedrock (AWS)](https://www.bankingnewsai.com/vendors/amazon-bedrock) | Enterprise AI assistants | AWS service giving one API to foundation models from Amazon, Anthropic, OpenAI, Meta and others, plus AgentCore for running agents. | $0.80 input / $3.20 output per 1M tokens; Standard tier, geographic cross-Region and in-Region inference, US East (N. Virginia) (Amazon Bedrock — Amazon Nova Pro) |
| [GitHub Copilot](https://www.bankingnewsai.com/vendors/github-copilot) | Enterprise AI assistants | AI coding assistant and coding agent in the IDE, CLI and GitHub.com, with Business and Enterprise plans billed per seat plus AI credits. | $19 USD per granted seat per month; includes 1,900 GitHub AI Credits per user per month (GitHub Copilot — Copilot Business) |
| [ValidMind](https://www.bankingnewsai.com/vendors/validmind) | Model risk and AI governance | Model inventory, validation and documentation automation, monitoring and AI governance for banks; agent controls in early access. | Not published |
| [Credo AI](https://www.bankingnewsai.com/vendors/credo-ai) | Model risk and AI governance | AI governance SaaS: registry of AI use cases, agents and vendors, policy packs (EU AI Act, NIST AI RMF, ISO 42001), agent controls. | Not published |
| [SAS Model Risk Management](https://www.bankingnewsai.com/vendors/sas-model-risk) | Model risk and AI governance | SAS module for model inventory, validation workflow, findings, monitoring and model-risk reporting, on the SAS Viya platform. | Not published |
| [Monitaur](https://www.bankingnewsai.com/vendors/monitaur) | Model risk and AI governance | AI governance SaaS: inventory, common controls, vendor governance, drift and bias monitoring, and FlightSim black-box AI testing. | Not published |
| [Yields](https://www.bankingnewsai.com/vendors/yields-io) | Model risk and AI governance | Model risk management and AI governance platform: model inventory, tiering, workflow engine, documentation, validation and monitoring. | Not published |
| [Fiserv](https://www.bankingnewsai.com/vendors/fiserv) | Banking platforms | Core, card and payments provider adding AI to its platforms: agentOS agents for bank workflows, AI card-fraud decisioning. | Not published |
| [FIS](https://www.bankingnewsai.com/vendors/fis) | Banking platforms | Core, digital and card-processing provider adding AI agents (an Anthropic-built AML agent), AI card-fraud tools and AI lending tools. | Not published |
| [Jack Henry](https://www.bankingnewsai.com/vendors/jack-henry) | Banking platforms | Core, digital (Banno), payments and fraud platforms for community banks and credit unions, adding AI via Google Cloud's Gemini. | Not published |
| [Q2](https://www.bankingnewsai.com/vendors/q2) | Banking platforms | Digital banking, fraud (Centrix) and relationship-pricing platform for US banks, with an AI agent layer (Q2 Assistant) and ML fraud models. | Not published |
| [nCino](https://www.bankingnewsai.com/vendors/ncino) | Banking platforms · Document AI | Cloud lending and onboarding platform for banks with gen-AI (Banking Advisor), role-based AI agents (Digital Partners) and credit analytics. | Not published |
| [Temenos](https://www.bankingnewsai.com/vendors/temenos) | Banking platforms | Swiss core, digital, payments and wealth banking software with embedded AI copilots, a sanctions-screening AI agent and explainable AI. | Not published |
| [Backbase](https://www.bankingnewsai.com/vendors/backbase) | Banking platforms · Conversational AI | AI-native Banking OS layered over a bank's core for channels, staff and AI agents; owns Kasisto's conversational AI since June 2026. | Not published |
| [Alkami](https://www.bankingnewsai.com/vendors/alkami) | Banking platforms | Digital banking, account opening (MANTL) and data-marketing platform for US banks and credit unions, with predictive AI models. | Not published |

## FAQ

### Which AI vendors do the largest US banks use?

From the 100 bank pages on this site, the published vendor pages name these bank customers: Microsoft Copilot (13 banks: BofA, Wells Fargo, BNY, BMO, First Citizens, M&T, Northern Trust, UBS, SouthState, United Community, Bank of Hawaii, TowneBank and First Merchants); ChatGPT Enterprise (7 banks: JPMorgan, Goldman, Morgan Stanley, BNY, SouthState, First Interstate and Customers Bank); Claude (7 banks: JPMorgan, BofA, Citi, Goldman, Morgan Stanley, Flagstar and BankUnited); GitHub Copilot (5 banks: Goldman, TD, Citizens, Northern Trust and Regions); Gemini Enterprise (5 banks: Citi, Wells Fargo, Goldman, BNY and Zions); Personetics (5 banks: U.S. Bank, Truist, Huntington, KeyBank and Central Bank); Socure (4 banks: Citi, Capital One, SoFi and Atlantic Union); Snapdocs (4 banks: BNY, Zions, Trustmark and FirstBank); NICE Actimize (4 banks: Fifth Third, KeyBank, Valley and Associated); BioCatch (3 banks: BofA, Citi and Wells Fargo); Blend (3 banks: Huntington, BMO and Frost); Glia (3 banks: Columbia, Busey Bank and Banner Bank); Talkdesk (3 banks: BankUnited, WaFd Bank and TowneBank); Alloy (3 banks: Ally, Banc of California and Eastern Bank); Amazon Bedrock (3 banks: BankUnited, FNBO and First Interstate); Fiserv (3 banks: SouthState, Bank OZK and First Interstate); nCino (3 banks: M&T, First Horizon and WaFd Bank); FICO (2 banks: TD and Santander); Pindrop (2 banks: M&T and FNBO); Feedzai (2 banks: Citi and SoFi); Zest AI (2 banks: Zions and First Hawaiian); Abrigo (1 bank: Old National); Backbase (1 bank: JPMorgan); Kasisto (1 bank: JPMorgan); Provenir (1 bank: SoFi); Quantexa (1 bank: BNY); Unit21 (1 bank: Sallie Mae); Vanilla (1 bank: BOK Financial); Covecta (1 bank: ServisFirst Bank); Featurespace (1 bank: U.S. Bank); Ocrolus (1 bank: SoFi). A bank is counted only where the vendor page cites a source naming it, from the bank, the vendor or the press. More vendors are being added category by category.

### Is vendor pricing on these pages accurate?

A price is shown only when the vendor publishes it on its own pricing page, documentation or its own cloud-marketplace listing, with the date it was checked, or when a filing, procurement record or allowed press source reports a contract value. Each published price names the product it covers; the category comparison tables show a price only when it is for the AI product the category is about, not for an adjacent product such as a credit score or a notary plan. Most bank-software vendors sell through enterprise contracts and publish nothing; the pages say 'Not published' rather than estimate.

### How are vendors chosen and are they paid placements?

No vendor pays to be listed and there are no affiliate links. Categories are fixed (8 of them) and each covers the vendors banks most often name in filings, releases and the trade press. 8 categories are live so far; a vendor page is published only once every dated claim on it is sourced.

### How do the vendor pages relate to the bank pages?

The bank pages record what each of the 100 largest US banks has said and done with AI, including the vendors it works with. The vendor pages turn that around: for each vendor, which of those banks use it, for what, and at what stage (selected, pilot, rolling out, in production), with the source for each.

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Part of [BankingNewsAI](https://www.bankingnewsai.com/) — a free daily brief on AI in banking, an AI regulation tracker (19 authorities, 167 documents) and AI-strategy profiles of the 100 largest US banks. Markdown versions of every reference page: append `.md` to the page URL; index at https://www.bankingnewsai.com/llms.txt.