# AI incidents at banks: voice clone

Source: https://www.bankingnewsai.com/ai-incidents/category/voice-clone
Last updated: Oct 21, 2026

## How many voice clone AI incidents have banks had since 2022?

As of Oct 21, 2026, the register holds 8 publicly reported AI incidents at banks and fintechs in the voice clone category since January 2022. 4 of the 8 records involve systems the institution or a regulator described as AI; 0 are automated systems not described as AI, and 4 are machine-learning systems not labelled AI on the record. Countries: United States (5), United Kingdom (2), Italy (1). Average severity 1.8 on a 1–5 scale. Status: 4 reported, 2 confirmed by the institution, 1 court filing, 1 disputed. The most recent is "Fideuram wires €95m after fake Intesa CEO messages and an AI-cloned lawyer's voice" (Feb 2026).

| Date | Institution | Incident | AI? | Role | Category | Severity | Status |
| --- | --- | --- | --- | --- | --- | --- | --- |
| Feb 2026 | Fideuram - Intesa Sanpaolo Private Banking and Intesa Sanpaolo | [Fideuram wires €95m after fake Intesa CEO messages and an AI-cloned lawyer's voice](https://www.bankingnewsai.com/ai-incidents/fideuram-2026-voice-clone-ceo-fraud) | ML (inferred) | AI used against the institution | Voice clone | 4/5 | Reported |
| Nov 28, 2024 | Santander UK (Banco Santander) and Halifax (Lloyds Banking Group) | [BBC reporter's AI-cloned voice passes Santander and Halifax phone-banking Voice ID](https://www.bankingnewsai.com/ai-incidents/santander-2024-bbc-voice-clone-voice-id) | ML (inferred) | AI used against the institution | Voice clone | 1/5 | Confirmed by the institution |
| Nov 5, 2024 | PlainsCapital Bank (Hilltop Holdings) and Pathward, N.A. | [PlainsCapital Bank customer sues after an alleged AI voice clone redirected a $20,000 transfer](https://www.bankingnewsai.com/ai-incidents/hilltop-2024-voice-clone-wire-lawsuit) | AI (stated) | AI used against the institution | Voice clone | 2/5 | Court filing |
| Aug 27, 2023 | Fortress Trust and Retool | [Deepfaked voice in Retool breach linked to about $15m crypto theft at Fortress Trust](https://www.bankingnewsai.com/ai-incidents/fortress-trust-2023-retool-deepfake-voice-breach) | AI (stated) | AI used against the institution | Voice clone | 3/5 | Reported |
| Apr 28, 2023 | JPMorgan Chase (Chase) | [WSJ columnist's AI voice clone passes Chase credit-card voice biometrics](https://www.bankingnewsai.com/ai-incidents/jpmorgan-chase-2023-wsj-voice-clone-voice-id) | AI (stated) | AI used against the institution | Voice clone | 1/5 | Reported |
| Feb 22, 2023 | Lloyds Bank (Lloyds Banking Group) | [Vice reporter breaks into his own Lloyds account with an AI-cloned voice](https://www.bankingnewsai.com/ai-incidents/lloyds-2023-vice-voice-clone-voice-id) | ML (inferred) | AI used against the institution | Voice clone | 1/5 | Confirmed by the institution |
| Jan 4, 2023 | Wells Fargo | [DoNotPay says an AI voice clone got Wells Fargo to refund fees; the bank says the call didn't happen as shown](https://www.bankingnewsai.com/ai-incidents/wells-fargo-2023-donotpay-voice-clone-refund) | AI (stated) | AI used against the institution | Voice clone | 1/5 | Disputed |
| 2023 | Bank of America | [AI clone of a client's voice calls a Bank of America banker to move money; attempt fails](https://www.bankingnewsai.com/ai-incidents/bank-of-america-2023-voice-clone-transfer-attempt) | ML (inferred) | AI used against the institution | Voice clone | 1/5 | Reported |

The register: https://www.bankingnewsai.com/ai-incidents

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Canonical page: https://www.bankingnewsai.com/ai-incidents/category/voice-clone
Part of [BankingNewsAI](https://www.bankingnewsai.com/) — the register of AI incidents at banks: https://www.bankingnewsai.com/ai-incidents. Markdown versions of every reference page: append `.md` to the page URL; index at https://www.bankingnewsai.com/llms.txt.