# AI incidents at banks: other

Source: https://www.bankingnewsai.com/ai-incidents/category/other
Last updated: Oct 21, 2026

## How many other AI incidents have banks had since 2022?

As of Oct 21, 2026, the register holds 4 publicly reported AI incidents at banks and fintechs in the other category since January 2022. 0 of the 4 records involve systems the institution or a regulator described as AI; 2 are automated systems not described as AI, and 2 are machine-learning systems not labelled AI on the record. Countries: United States (2), Australia (1), South Korea (1). Average severity 3.5 on a 1–5 scale. Status: 2 reported, 2 settled. The most recent is "AI-agent-assisted intrusions breach Shinhan, KB Kookmin, Hana and 13 other Korean financial firms" (Sep 29, 2026).

| Date | Institution | Incident | AI? | Role | Category | Severity | Status |
| --- | --- | --- | --- | --- | --- | --- | --- |
| Sep 29, 2026 | Shinhan Bank, KB Kookmin Bank, Hana Bank, BNK Busan Bank and Yegaram Savings Bank | [AI-agent-assisted intrusions breach Shinhan, KB Kookmin, Hana and 13 other Korean financial firms](https://www.bankingnewsai.com/ai-incidents/korean-banks-2026-artex-ai-agent-intrusions) | ML (inferred) | AI used against the institution | Other | 5/5 | Reported |
| Feb 26, 2026 | Commonwealth Bank of Australia | [Commonwealth Bank refers about A$1bn of suspect home loans, some reportedly AI-forged, to police](https://www.bankingnewsai.com/ai-incidents/commonwealth-bank-2026-ai-forged-loan-documents) | ML (inferred) | AI used against the institution | Other | 3/5 | Reported |
| Apr 18, 2023 | Betterment | [SEC fines robo-adviser Betterment $9m after coding errors stopped automated tax-loss harvesting](https://www.bankingnewsai.com/ai-incidents/betterment-2023-tax-loss-harvesting-coding-errors) | Automation, not AI | Institution's own AI | Other | 3/5 | Settled |
| Aug 10, 2022 | Oportun | [CFPB fines Oportun's Hello Digit $2.7m after its automated savings algorithm overdrafted customers](https://www.bankingnewsai.com/ai-incidents/oportun-2022-hello-digit-savings-algorithm) | Automation, not AI | Institution's own AI | Other | 3/5 | Settled |

The register: https://www.bankingnewsai.com/ai-incidents

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Part of [BankingNewsAI](https://www.bankingnewsai.com/) — the register of AI incidents at banks: https://www.bankingnewsai.com/ai-incidents. Markdown versions of every reference page: append `.md` to the page URL; index at https://www.bankingnewsai.com/llms.txt.