# AI incidents at banks: bias finding

Source: https://www.bankingnewsai.com/ai-incidents/category/bias-finding
Last updated: Oct 21, 2026

## How many bias finding AI incidents have banks had since 2022?

As of Oct 21, 2026, the register holds 3 publicly reported AI incidents at banks and fintechs in the bias finding category since January 2022. 2 of the 3 records involve systems the institution or a regulator described as AI; 1 is an automated system not described as AI. Countries: United States (2), Netherlands (1). Average severity 2.7 on a 1–5 scale. Status: 1 confirmed by the institution, 1 regulator finding, 1 settled. The most recent is "Massachusetts AG settles with student lender Earnest for $2.5m over AI underwriting disparate impact" (Jul 10, 2025).

| Date | Institution | Incident | AI? | Role | Category | Severity | Status |
| --- | --- | --- | --- | --- | --- | --- | --- |
| Jul 10, 2025 | Earnest Operations LLC | [Massachusetts AG settles with student lender Earnest for $2.5m over AI underwriting disparate impact](https://www.bankingnewsai.com/ai-incidents/earnest-2025-ai-underwriting-settlement) | AI (stated) | Governance finding | Bias finding | 3/5 | Settled |
| Jul 25, 2024 | ING Bank N.V. | [Dutch human-rights institute finds ING's automated payment screening discriminated over non-Dutch names](https://www.bankingnewsai.com/ai-incidents/ing-2024-nihr-name-screening-discrimination) | Automation, not AI | Governance finding | Bias finding | 3/5 | Regulator finding |
| Mar 27, 2024 | Upstart | [Independent monitor finds approval disparities for Black applicants in Upstart's AI lending model](https://www.bankingnewsai.com/ai-incidents/upstart-2024-fair-lending-monitor-disparities) | AI (stated) | Governance finding | Bias finding | 2/5 | Confirmed by the institution |

The register: https://www.bankingnewsai.com/ai-incidents

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Canonical page: https://www.bankingnewsai.com/ai-incidents/category/bias-finding
Part of [BankingNewsAI](https://www.bankingnewsai.com/) — the register of AI incidents at banks: https://www.bankingnewsai.com/ai-incidents. Markdown versions of every reference page: append `.md` to the page URL; index at https://www.bankingnewsai.com/llms.txt.